By Taofik Salako, Capital Market Editor
United Capital Plc has reiterated its commitment to continuously ensure that its service delivery remains a magical experience for its customers.
In a statement commemorating the customer services week, United Capital stated that great customer service is an integral part of its brand promise to customers and it is constantly re-engineering its processes to focus on efficiency and prompt service delivery in the investment banking space.
Group Chief Executive Officer, United Capital Plc, Mr. Peter Ashade, said customer service week provides a unique opportunity to showcase gratitude to esteemed customers for their continued patronage which has contributed to the sustained growth and development of the company.
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“Our focus remains unchangeable to our customers which is, to continuously build and improve on our service delivery ensuring a magical experience at every touch point. We aim to quickly and accurately resolve client issues and provide great service and support, while bringing about the magic of service to the fore,” Ashade said.
He noted that United Capital as a leading financial services group in Africa is focused on leveraging technology to empower businesses, individuals and governments with excellent financial services while contributing to economic growth and prosperity across Africa by supporting financial inclusion.
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