By Chinyere Okoroafor
GIG Logistics, a subsidiary of GIG Group, has launched the GIGGO App to simplify its operations.
The firm’s Chief Operations Officer (COO), Ayodele Adenaike, said the app will be deployed in Lagos before it is extended to other parts of Nigeria and Africa.
On how the App works, Adenaike said users are asked to sign in from their mobile devices, follow the instructions and select appropriate commands.
He said: “The app will make it easier for customers and merchants to conveniently make a request in the comfort of their homes and offices. It works like a normal order app, just like Uber. Customers who ship items to a location can also track the delivery partner assigned to pick up the shipment.
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“For improved quality service delivery, customers can also give feedback and suggestions on how they can be better served.”
Adenaike also added that security is built into the app to ensure the shipment is safe and delivered undamaged.
GIGL is Nigeria’s foremost logistics company founded in 2012. Already, the logistics company operates in Houston Texas, US where many clients use them to do proxy shipping from Amazon to Nigeria. But primarily, both the expansion and sustainability plan in the proposed markets will be hinged on its partner feature.
GIGL hopes to expand to some eastern African countries such as Kenya and Rwanda. UK and China are also next consideration.
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