ALIYU: Hello Omobola. I am a staff member of the National Teachers Institute (NTI), Kaduna.
I have a lingering problem of wrongful remittance into another RSA with premium pension, which I have reported to both the PFA and PenCom, But there is no solution yet. Please advise me on whata to do.
Shuaib: My PFA is Sigma Pensions. I want to know when those who retired last April will receive their pensions.
Josiah: I lost my sister on February 16, 2016. Her pension manager is Legacy Pension. We have been going there to collect her contributions since she was not pensionable, having worked with Secondary Education Board, Abuja for only about five years.
We have submitted the documents for over a year. But they kept telling us that they verifying her documents. It’s been frustrating. Please we need your help.
Modibbo: Hello, my name is Muhammad. I did documentation for the death benefit of our father since 2019, but the family has not received anything.
My father’s name is Bida. He worked at the Federal University of Technology, Minna. He passed on June 10, 2019. I’m the next-of-kin and his PFA is Sigma Pensions.
The family is feeling the vacuum created by our bread winner.
Omole: Thanks for what you have been doing for pensioners. If a pensioner collects his lump sum after five years and he has some financial challenges, can he collect the balance and reduce his monthly pension?
Ene: I am Ene. Please, what are the rules for paying Federal Government retirees? Also, I retired this month. When will my accrued right be paid?
PenCom: The regulation for paying Federal Government retirement benefits under the CPS starts by participating in the Commission’s Pre-retirement verification and enrolment.
The prospective retiree/retiree needs to contact the Pension Desk Officer (PDO) of his/her MDA to get the documents for enrolment. He/she is also required to come along with the PDO to the enrolment center for his/her attestation.
After the enrolment, the retirement benefits are determined and paid into the RSA of the retiree based on the information provided by the retiree during enrolment.
But, please, NOTE that retirement benefits are paid subject to release of funds by the Federal Government for paying accrued rights.
Folowosele: My name is Folowosele. I retired as a civil servant. Please what documents do I submit to PenCom to process my pension.
PenCom: He needs to contact the Pension Desk Officer (PDO) of his MDA to get the documents for enrolment. He is required to come along with the PDO to the enrolment centre for his/her attestation.
Adigun: My name is Adigun and my Pension Fund Administrator (PFA) is First Guarantee. The issue I want to raise affects all contributory pensioners who retired from the Osun State civil service betwen 2016 and this year.
None of these sets have received either gratuity or pension since they retired. The real problem we are having is not known as we were being fed with lies by various concerned PFAs.
Kindly deal into this and advise us on the way out of this predicament.
PenCom: The relevant department would require the PIN of the complainant to assist them further.
ANNONYMOUS: My complaint is on the non-payment of outstanding pension and gratuity.
I am a retired officer with the Nigeria Immigration Services (NIS). I was in service when the National Pension Commission (PenCom) was introduced in 2004. Two years later, I registered with First Alliance Pension Limited in the first instance, which has metamorphosed into ARM Pension Managers.
But certificate issuance was unusually delayed and no explanation advanced. This delay created anxiety, prompting me to register with another pension manager, Stanbic IBTC Pension.
I retired in May 2016. By December of the same year, I applied to PenCom for the harmonisation of my pension managers to facilitate the payment of my pension.
PenCom replied me in a letter dated February 1, 2017, that it only recognised the first PIN registered with ARM Pension Managers as a valid PIN and that the Stanbic IBTC PIN is invalid. That ARM Pension would retain the first valid PIN on its data base while Stanbic IBTC Pension Managers would de-activate the second invalid PIN from its data base.
PenCom advised that I should maintain the Retirement Saving Account PIN with ARM Pension for all pension transactions.
It promised to reconcile the contributions in the valid PIN to ensure that the contributions therein were brought up to date, while that in the valid PIN would be refunded to the Federal Government through its accounts with the Central Bank of Nigeria.
Kindly assist me solve this problem. Thanks
PenCom: His retirement benefits were paid into the second PIN with Stanbic IBTC. He is advised to write to the Commission for proper treatment.
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