NANNA: Good morning Omobola. My name is Nnanna, 48. l am a contributor with Crusader Sterling Pension. I am an ex-banker, now a businessman. What is the possibility of accessing funds from my contribution to assist my business? I accessed 25 per cent of my contribution six years ago when l lost my job with a bank. Kindly put me through. Thanks.
PENCOM: Please be informed that you cannot access your Retirement Savings Account (RSA) again until you attain 50. Please visit your Pension Fund Administrator (PFA) for more information.
IFADA: Thanks for this platform floated for concerned citizens to allay their fears and express their worries.
Please, why is people not getting their lump sum a year after their retirement? This was not the intent of the Pension Reform Act 2004. Somebody retired in June 2020 and up till now, the lump sum has not been paid. Ditto the monthly pension. What’s going on?
PENCOM: Please be informed that a Presidential Approval was recently given for the payment of outstanding pension liabilities under the Contributory Pension Scheme (CPS) and as such, these outstanding pension liabilities are being processed; very soon payments will be effected. Once payment is effected, you will be contacted by your Pension Fund Administrator (PFA).
MRS ANEKE: Dear Omobola, I am Mrs Aneke. I want you to help me get my late husband’s benefit.
I am suffering with five children and no home. The Aviation authorities threw me out of the official quarters since August 3, 2019, after my husband’s death in July 2018.
I do not have a job. I am appealing to you to help me. You are my last hope.
PenCom requested for my husband’s PIN number in my complaint, which you published earlier and I have been sending it, but nothing has been done. I want to hear from them.
PENCOM: Please be informed that a Presidential Approval was recently given for the payment of outstanding pension liabilities under the Contributory Pension Scheme and as such, your late husband’s benefits are being processed.
Once the payment is effected, you will be contacted by the Pension Fund Administrator (PFA). Thank you.
GEGERE: My name is Gegere. I retired from the Delta State Civil Service in 2016. For over five years, Crusader Sterling Pensions has not added any increment to my pension. I am worried hence this complaint. Kindly assist.
DR DUMNAMENE: Dear Omobola, I am from Rivers State. Kindly assist me to wipe away my tears by implementing my monthly pension that was stopped sometimes last year due to double PIN. I was referred to ARM Pension from Fidelity Pension for recapturing, which I did. I don’t know why the problem still lingering. Your assistance is needed. Thank you.
PENCOM: You are hereby requested to forward your Retirement Savings Account (RSA) details i.e. PIN of the two PFAs for the Commission to investigate further. You are also requested to provide a valid contact number through which you can be contacted. Thank you.
MBAH: Good day, I sent my 25 per cent request to Fidelity Pension since last December. I am yet to get it. Please assist me.
RESPONSE: Investigations have shown that your request is yet to be submitted by the PFA to the Commission for approval. You are hereby requested to visit your PFA i.e. Fidelity Pensions to ascertain the status of your request.
EYO: I was on Grade Level 12 at the Nigeria Immigration Service when I retired on November 25, 2019. My PFA is Premium Pension Limited.
Please, madam, nothing has been written about Premium in your newspaper because one year, since I retired, my benefits are yet ready.
PENCOM: Information from our database indicate that your Accrued Rights and Pension Contributions have been paid into your Retirement Savings Account. You may liaise with your PFA to check the status.

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