The Financial Institutions Training Centres (FITC) has launched a report aimed at driving digitilisation in the insurance industry.
It is entitled: “The FITC Insurance CEO and Industry Report.”
The event, which held in Lagos, was entitled: “Driving Sustainable Growth in the Insurance Industry: Through Digitisation, Collaboration & Customer-Centric Strategies.”
It provided a platform for industry leaders, regulators, and key players to discuss the findings of the report and explore actionable insights for shaping the future of the insurance industry in Nigeria.
.The report, which draws insights from top industry executives, offers a detailed analysis of the state of the sector, the post-COVID-19 challenges, gaps, and emerging opportunities.
In her keynote address, Managing Director/CEO FITC, Dr. Chizor Malize, said the report was designed to address the challenges and opportunities in the industry, particularly in innovation, customer satisfaction, and regulatory compliance.
She highlighted the importance of digitisation and operational efficiency, advocating customer-centric strategies that meet the evolving needs of consumers.
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Malize added: “The insurance industry in Nigeria must not only adapt to the changing landscape but also lead the charge in embracing technology and collaborative solutions. This report aligns with our broader vision of ensuring a resilient and inclusive financial system.”
She called for continuous public education, noting that insurance should be viewed as a critical component of a safer and more secure society, rather than just a regulatory obligation.
She expressed confidence in the industry’s ability to leverage technology, collaboration, and customer-focused solutions to achieve sustainable growth.
Commissioner for Insurance, Olusegun Ayo Omosehin, commended FITC in shaping the industry described the report as a positive step towards enhancing the industry’s vibrancy and sustainability.