Category: Infotech

  • Microsoft downloads Windows 10 freely to computers

    Despite not having ‘reserved’ a copy of Windows 10, a man said he had found that the ~BT folder, which has been the home of images of the new operating system since before rollout began, had appeared on his system. He had no plans to upgrade and had not put in a reservation request.

    He said: “The symptoms are repeated failed ‘Upgrade to Windows 10’ in the WU update history and a huge 3.5GB to 6GB hidden folder labelled ‘$Windows.~BT’. I thought Microsoft [said] this ‘upgrade’ was optional. If so, why is it being pushed out to so many computers where it wasn’t reserved, and why does it try to install over and over again?

    “I know of two instances where people on metered connections went over their data cap for August because of this unwanted download. My own internet (slow DSL) was crawling for a week or so until I discovered this problem. In fact, that’s what led me to it. Not only does it download, it tries to install every time the computer is booted.”

    When Microsoft was asked by The Inquirer to comment on whether it was downloading Windows 10 anyway as the company rushes to build on the 75 million machines with the new OS installed in its first month, putting it in fourth place behind Window 7, 8.1 and the erstwhile XP, Microsoft said: “For individuals who have chosen to receive automatic updates through Windows Update, we help upgradable devices get ready for Windows 10 by downloading the files they’ll need if they decide to upgrade.

    “When the upgrade is ready, the customer will be prompted to install Windows 10 on the device.”

    In other words, if you are patching via Patch Tuesday, as you should of course be, then you are going to get a big hefty folder on your hard drive ready so you can update to Windows 10 on demand.

    Microsoft is keen to get everyone on Windows 10 as quickly as possible but this is not a small background patch – it’s a whopping huge operating system image.

    For someone using a 2-in-1 with 32GB of flash memory, that’s a hefty chunk of their storage being clogged up with an OS that they might not want yet, if at all.

    Whether you believe it’s to avoid fragmentation or to spy on you depends on how much pot you smoked in college, but it now appears to have gone from ‘over keen’ to ‘needy’ and you have to wonder why and whether it’s going to blow up in the company’s face.

    It should be enough of a clue that over 10 percent of Windows machines are still on XP and Vista, while there’s over 40 percent more of the market on seven than on eight, to be able to tell that people don’t like to assume.

     

     

  • Airtel pushes for law against social media abuse

    Airtel Nigeria has made a case for a law to regulate the use of social media platforms.The mobile giant’s point is the country, arguing that such a regulation will not only deter the invasion of people’s privacy but deter people from making spurious allegations and posting such on the internet.

    The telco is seeking amendment to the relevant laws regarding libel, arguing that regulations will help prevent activities of perverts and other groups with ill intentions across the digital sphere.

    Its Chief Executive Officer/Managing Director, Segun Ogunsanya, however, advised business leaders to be innovative and deliberate in their use of technology, e-commerce and social media, stressing that an innovative approach in leveraging technology will help create real value for critical stakeholders of organisations and others along the value chain.

    Ogunsanya, who spoke at the 45th Annual Accountants’ Conference organised by the Institute of Chartered Accountants of Nigeria (ICAN) in Abuja, said Airtel has pioneered this approach with the roll-out of its Catapult-a-Start-up programme, a unique initiative designed to empower exceptional and innovative application developers in Nigeria.

    He noted that the programme has provided a good example of how a company can combine innovation with monetisaation, adding that, under the initiative, the telco has empowered and transformed many lives with groundbreaking mobile application services.

    According to Ogunsanya, these innovative digital platforms are helping to resolve many issues around diesel delivery, boosting students’ performance at important examinations, empowering job seekers, aiding e-commerce and cementing relationships, among others.

    Specifically, he listed mobile application services such as Yuzah, a real time delivery platform that allows the ordering of diesel in minutes; PassNG, an educational service that enables students prepare for important examinations and PushCV, a service equipped to prepare job seekers for opportunities.

    Other apps developed under the Airtel Catapult-a-Start-Up include advertising app, a mobile application that converts mobile phones to a highly efficient and effective advertising platform; MatchUp, a home grown social network that connects people, with strong focus on locality and users’ preferences; Alarm App, an app that alerts users in case of danger and Airtel insurance, a programme that offers middle and low-income earners the opportunity and access to life and hospital insurance.

    Ogunsanya, who spoke on Innovative business models: Leveraging technology, e-Commerce and social Media, however, urged circumspection in the use of social media.

     

     

  • U.S. Legatum Centre supports Africa tech entrepreneurship

    United States-based Legatum Centre for Development and Entrepreneurship at the Massachusetts Institute of Technology (MIT). has offered to support the development of technopreneurs in Africa.

    The Legatum Centre at MIT has  confirmed its sponsorship of DEMO Africa event to further its mission of catalysing entrepreneurship for broad-based prosperity in low-income countries.

    The Centre’s commitment to promote and shape the discourse on bottom-up development. Commenting on the move, Kwadwo Poku, Recruitment and Alumni Manager, said the move was informed by the shared vision of both organisations.

    “The Legatum Centre is sponsoring DEMO Africa because both organisations are committed to unlocking the potential of individuals and economies.”

    The event Director, Mbugua Njihia, welcomed the Legatum Centre’s move stating that both players are committed to ensuring that the entrepreneurs are armed with the right tools to understand the local and global needs and tailor solutions for them.

    “With entrepreneurs needing to fully understand the situation before they can settle to work, having partners that pass this knowledge is a key component of success. I commend the Legatum Centre’s efforts in playing their role effectively,” he said.

    The Legatum Centre at MIT administers programmes and convenes events that promote and shape the discourse on bottom-up development. The Centre is popular for its renowned fellowship—the Legatum Fellowship at MIT for incoming and current MIT students committed to developing for-profit enterprises in developing countries.

    While the Centre has had Fellows from around the globe, the Centre has contributed to the entrepreneurship eco-system in Africa by supporting enterprising MIT students who are working on innovative ventures across the continent.

    Some of these ventures include a mobile survey technology company that provides data solutions, a waste management enterprise that is solving sanitation challenges in urban slums, and a recycling firm improving the environment and livelihoods of the residents of a major African city.

    The Legatum Centre has further delivered on its commitment to entrepreneurship in Africa by launching the Zambezi Prize. The Zambezi Prize raises awareness for entrepreneurship and financial inclusion, encouraging a wide spectrum of financial inclusion ventures to participate in the competition. Applicants from a total of seven countries submitted entries in its inaugural year 2014-2015 to compete for the Grand Prize of US $100,000 for the winner, with an additional $100,000 divided among first and second runners up and other finalists.

    The DEMO Africa holds on  September 24 and 25 at the Eko Hotels and Suites in Lagos.

    This year, DEMO Africa introduces knowledge streams to delve into critical topics, including Business Modelling, Scaling Businesses, Creating an Unfair Advantage, and Raising Capital.

     

  • ‘Unified communications ‘ll drive SMEs’ growth’

    Vodacom Business Nigeria has said one of the most important benefits of unified communication for small and medium scale enterprises (SMEs) is that customers can access the network from multiple devices at the same time.

    Speaking in Lagos during the NigeriaCom, CIO Forum, Wale Odeyemi, Vodacom’s Executive Head of Products and Services, it is easy to manage contacts, send and receive voice over internet protocol (VoIP) calls and carry out multiple communications at the same time.

    This, according to him, enables video conferencing to take place on a laptop while a voice call takes place on a worker’s mobile phone, adding that it allows enterprises to adapt to market changes, increase productivity, and improve competitive advantage.

    Odeyemi said 75 per cent of small business employees say that flexible working has made them more productive.

    According to Odeyemi, productivity gains are one of the many reasons for SMEs to take advantage of unified communications.

    Other gains include cost reduction, increased customer service and improved competitive advantage.

    He explained that from instant messaging features to using the internet for voice calls   unified communications improves profit margins by boosting overall operational efficiency; this is especially true for businesses that have mobile employees.\

    With unified communications employees don’t have to be in the office to perform their duties. They can access the system from anywhere with an Internet connection. This means employees can work from home, log on to the system, contact and provide services to customers even after close of business.

     

     

     

  • Nigeria down in global innovation index

    Nigeria has slipped down the rungs of the ladder in this year’s Global Innovations Index (GII) by Johnson Cornell University and the World Intellectual Property Organisation (WIPO) while smaller countries in the West African sub-region such as Burkina Faso, Kenya, Malawi, Rwanda, and Senegal—stand out for having made important progress.

    According to the report, of the total countries covered by the report, Nigeria scored 128 in ranking while in other parameters such as innovation input, innovation output and innovation efficiency, it scored 13, 109 and 28 respectively.

    The 2015 index covers 141 economies around the world and uses 81 indicators across a range of themes – focusing on two sub-indices which track innovation input and innovation output.

    Innovation input looks at factors including institutions, human capital and research, infrastructure, market sophistication, and business sophistication – while innovation output measures both knowledge and technology outputs and creative outputs.

    Of the 141 countries, South Africa ranked as the 60th most innovative country in the world, with an index score of 37.45. This was down from 53rd in 2014.

    South Africa was ranked as the second most innovative country in sub-Saharan Africa – below Mauritius, which was ranked 49th.

    “In addition to South Africa, some African countries – in particular Burkina Faso, Kenya, Malawi, Rwanda, and Senegal – stand out for having made important progress,” the report said.

    The report which covered 32 countries in sub-Saharan Africa noted that in recent years, three sub-Saharan African countries have reached positions in the upper half of the GII rankings: Mauritius has been in the top half since 2011 and is 49th in 2015 (although down from 40th in 2014); South Africa, which has been in the top half of the rankings in all previous editions of the GII, is 60th in 2015 (down from 53rd in 2014); and Seychelles, which was in the top half of the rankings (51st) in 2014, is down to 65th in 2015.

    In addition, six other countries from this region are ranked among the top 100: Senegal (84th), Botswana (90th), Kenya (92nd), Rwanda (94th), Mozambique (95th), and Malawi (98th). However, with 31 missing values, Seychelles ranks first in the list of economies with the highest number of missing values. If one removes Seychelles from the top list for this reason, the top regional performers are Mauritius, South Africa, and Senegal, the report added.

    The remaining 23 countries in this region, Nigeria included, can be found at the bottom of the rankings (100 or lower); 10 of them have improved since last year. Malawi, Mozambique, Senegal, Rwanda, Kenya, Mali, Burkina Faso, and Uganda—also an innovation outperformer—are among the innovation achievers this year, while Burundi, Niger, Namibia, Angola, Swaziland, Guinea, Togo, Seychelles, Botswana, and Sudan have below-par performances.Countries from this region with the biggest improvement in GII rankings are Malawi and Angola (improving 15 places each), Senegal and Mali (14 each), Mozambique (12), Rwanda (eight), Burkina Faso (seven), and the United Republic of Tanzania (six).

    Nearly 50 per cent of the countries with the highest number of missing values (20 or more) are from this region. Because the GII does not impute values for missing data, including missing values can have a positive impact on some economies’ overall rankings. If only those countries with data coverage of 75 per cent or higher were assessed, Seychelles would lose its second place ranking (it ties for the highest number of missing values), as would Rwanda (95th, data coverage of 72 per cent) and Malawi (98th, data coverage of 71 per cent), which now rank ninth and ninth in the region, respectively.

    This would make Senegal number three in the region, and bring in Namibia as 8th, Ghana as 9th, and Uganda as 10th. Conversely, two countries from this region should be commended for having over 90 per cent data coverage: South Africa and Kenya.

    ‘In particular, the top 25 countries in the GII consistently score well in most indicators and have strengths in areas such as information communication technologies and business sophistication, which includes knowledge workers’

    According to an article titled: ‘The Global Innovation Index 2015: Effective Innovation Policies for Development’, co-authored by Soumitra Dutta, Rafael Escalona Reynoso, and Alexandra L. Bernard from Cornell University; Bruno Lanvin from INSEAD; and Sacha Wunsch-Vincent from WIPO, noted that the idea that innovation-driven growth is no longer the prerogative of high-income countries alone, while providing tangible examples of effective innovation policies undertaken by developing countries with corresponding positive results in the GII rankings. Furthermore, this chapter discusses the results of this year’s rankings.

    According to the authors, Switzerland, the United Kingdom (UK), Sweden, the Netherlands, and the United States of America (USA) are the world’s five most-innovative nations; at the same time, China, Malaysia, VietNam, India, Jordan, Kenya, Uganda, and a group of other countries are outpacing their economic peers this year.

    They said GII leaders have created well-linked innovation ecosystems where investments in human capital, combined with strong innovation infrastructures, contribute to high levels of creativity. “In particular, the top 25 countries in the GII consistently score well in most indicators and have strengths in areas such as information communication technologies and business sophistication, which includes knowledge workers, innovation linkages, and knowledge absorption; they also create high levels of measurable outputs including creative goods and services.

    “But innovation is not only about volume: Quality counts, too. In terms of innovation quality—as measured by university performance, the reach of scholarly articles, and the international dimension of patent applications—the USA holds the top place within the high-income group, followed by the UK, Japan, Germany, and Switzerland,” the authors said.

    Top- scoring middle-income economies are narrowing the gap on innovation quality: China leads this group, followed by Brazil and India, fuelled by an improvement in the quality of higher-education institutions.

    The GII 2015 confirms the persistence of global innovation divides. Among the top 10 and top 25, rankings have changed but the set of economies remains unaltered (the only exceptions being the Czech Republic, which has made its way into the top 25, and Malta, which has dropped from this list).

    For the purposes of this report, economies that perform at least 10 per cent better than their peers for their level of gross domestic product (GDP) are called ‘innovation achievers’.

    The 14 middle-income countries outperforming others in their income group—in order of performance—are the Republic of Moldova, China, Viet Nam, Armenia, Senegal, Mongolia, Malaysia, Montenegro, Ukraine, India, Bulgaria, Thailand, Morocco, and Jordan. The eight low-income countries outperforming others in their income group are Malawi, Mozambique, Rwanda, Kenya, Mali, Burkina Faso, Cambodia, and Uganda.

    These innovation achievers demonstrate rising levels of innovation input and output results because of improvements made to institutional frameworks, a skilled labour force with expanded tertiary education, better innovation infrastructures, a deeper integration with global credit investment and trade markets, and a sophisticated business community—even if progress on these dimensions is not uniform across their economies.

    According to the authors, on average, the technology gap between developing and developed countries is narrowing. One explanation for this phenomenon is that more and more developing countries outperform in innovation inputs and outputs relative to their level of development.

    The GII 2015 studied these ‘outperformers’—namely Armenia, China, Georgia, India, Jordan, Kenya, Malaysia, the Republic of Moldova, Mongolia, Uganda, and Viet Nam—analysing them in more detail and establishing links between performance and good business practices or innovation policies. They and other countries have realised that technology adoption alone is no longer sufficient to maintain a high-growth scenario; rather, investment in innovation is now crucial to spur further catch-up. As a result, national innovation policy programmes and the corresponding institutional arrangements have flourished in low- and middle-income countries.

    The top three economies in the GII rankings for each region are in sub-Saharan Africa, the top three are Mauritius, South Africa, and Senegal; in Central and Southern Asia—India, Kazakhstan, and Sri Lanka; in Latin America and the Caribbean—Chile, Costa Rica, and Mexico; in Northern Africa and Western Asia—Israel, Cyprus, and Saudi Arabia; in Southeast Asia and Oceania, are Singapore, Hong Kong (China), and the Republic of Korea; in Europe, these are Switzerland, the UK, and Sweden; in Northern America, there are only two—the USA and Canada.

    The report noted that encouraging signs continue to emerge in sub- Saharan Africa. Following the trend identified in the GII last year, driven by selected countries, the sub-Saharan Africa region has caught up significantly. In addition to South Africa, some African countries—in particular, Burkina Faso, Kenya, Malawi, Rwanda, and Senegal—stand out for having made important progress.

    Although Latin America and the Caribbean region’s GII rankings have been slow to improve, Brazil, Argentina, and Mexico stand out as economies performing above the region’s average GII score. The consistent over-performance of Chile, Costa Rica, and Colombia—in both regional terms and as compared to their peers of similar economic development—is also noteworthy, as is the emergent role of Peru and Uruguay.

    Contributing on Benchmarking Innovation Outperformance at the Global and County Levels, Rafael Escalona Reynoso and Alexandra L. Bernard from Cornell University; Michaela Saisana from the Joint Research Centre at the European Commission; Martin Schaaper from UNESCO Institute for Statistics; and Sacha Wunsch-Vincent and Francesca Guadagno from WIPO, assessed the list of innovation achievers and pillar outperformers over the period 2011–2014 and identified a select group of 11 innovation outperformer economies. They stressed that, at the country level—especially in developing countries—the emphasis on fostering innovation has increased and national innovation policies and programmes are flourishing.

    “Although tracking absolute levels of innovation over time is difficult, measuring such progress has become a priority for policy makers who are seeking ways to assess the effectiveness of their innovation policies and innovation systems. This interest has also been permeated by high-level international development-related discussions.

    “By tracking global progress in innovation and focusing on those developing countries that out- perform in innovation compared to countries at similar levels of development, the GII can be used to monitor progress in innovation and identify areas of strengths and weaknesses in innovation efforts.

    “The analysis within the chapter finds a growing percentage of countries with above-par performance (those that outperform their peers with a similar level of economic development). The number of these innovation achievers continues to increase through the period under study here, namely 2011–14,” the authors said.

    Eight economies (China, India, Jordan, Kenya, the Republic of Moldova, Mongolia, Malaysia, and Viet Nam) can be signalled as innovation achievers, outperforming their peers on the over all GII score during 2011–14.

    Fifteen economies (China, Costa Rica, Georgia, Ghana, Hungary, India, Kenya, the Republic of Moldova, Mongolia, Malaysia, Rwanda, Serbia, Thailand, Ukraine, and Viet Nam) outperformed their peers in at least four innovation input or output pillars during 2011–14.

    Eleven developing countries (Armenia, China, Georgia, India, Jordan, Kenya, Malaysia, the Republic of Moldova, Mongolia, Uganda, and Viet Nam) are labelled ‘innovation outperformers’ because they conform to the following two more stringent rules:  their GII score relative to their GDP is significantly higher than it is for other economies (they attain ‘innovation achiever’ status) for two or more recent years (including at least 2013 and 2014); and they outperform their income-group peers in a minimum of four innovation input or output pillars (they are designated ‘pillar outperformers’) for two or more years (including at least 2013 and 2014).

    Innovation achievers seem to perform the strongest in market sophistication and knowledge and technology outputs. At low income levels, countries that outperform their peers focus on removing structural obstacles to innovation, such as poor access to finance and poor linkages within the innovation systems. At higher income levels, efforts concentrate on increasing investments, spurring growth in innovation outputs, and improving human capital.

    Although the innovation system literature puts great emphasis on the role of human capital and institutions for innovation and development, these innovation input factors seem to be the most difficult of all inputs in which to achieve good scores, both in general and for low-income countries in particular. These results do not necessarily imply a lack of policy interest in these areas, but they might suggest that it is easier to outperform peers in certain inputs, either because efforts to improve these inputs bring more immediate benefits or because peer countries perform particularly poorly in these areas.

    Research and development (R&D) is one of the key policy areas that can secure technological potential and, therefore, innovation and economic growth. In order to reach the income levels of high-income countries, low- and middle-income countries need to expand their access to technology and their capacity to use it.

    Countries at higher income levels, instead, can benefit from more developed innovation systems, where education and research can effectively provide the knowledge and skills to boost innovation. This allows them to more effectively translate innovation efforts into knowledge and technology outputs.

    Northern Africa and Western Asia (19 economies) Israel (22nd) and Cyprus (34th) achieve the top positions in the region for the third year running. Three of the six countries of the Gulf Cooperation Council (GCC) come next: Saudi Arabia (43rd), the United Arab Emirates (47th), and Qatar (50th). Although the scaling by GDP of a few indicators (required for comparability across countries) penalises the relatively wealthy, resource-rich countries of the GCC, they often exhibit relative shortcomings in important areas in which this effect does not prevail, such as Institutions, Market sophistication, and Business sophistication. This phenomenon— reminiscent of what has been called the ‘resource curse’ or the ‘paradox of plenty’—has been discussed in the GII before. These GCC countries, however, are uniquely positioned to do better in the years to come. Many of them have been diversifying towards innovation-rich sectors already. Furthermore, the revisions to the PPP conversion factors implemented by the World Bank’s International Comparison Programme (ICP), a scaling factor used for 11 of the 79 GII variables, had a particularly significant impact on nine economies in this region, especially the United Arab Emirates, Jordan, Kuwait, Bahrain, Saudi Arabia, and Oman. Although the revised PPP values did not greatly affect the overall GII rankings in the region, they did affect some of the variable- level rankings. Most of the countries in this region rank in the top 100, including Turkey (58th), Bahrain (59th), Armenia (61st), Oman (69th), Georgia (73rd), Lebanon (74th), Jordan (75th), Tunisia (76th), Kuwait (77th), Morocco (78th), Azerbaijan (93rd), and Egypt (100th). Only two fall out of the top 100—Algeria (126th) and Yemen (137th).

    Although Israel is the only innovation leader in the region, Armenia and Jordan remain in the group of innovation achievers (both are also flagged as innovation outperformers; and are joined by Morocco this year, while Georgia just falls out of this group. Morocco has made a notable improvement of eight places—another example of a country putting in effort to improve its innovation metrics. Improving at the raw data level in expenditure on education and government expenditure on secondary education per pupil are the main reasons for Morocco’s progress in human capital and research, where it advances from 64th to 56th. Conversely, its improvement in infrastructure is linked to methodological changes to the UN e-Government Survey methodology questionnaire. Lebanon, Azerbaijan, Saudi Arabia, the United Arab Emirates, Yemen, Algeria, Bahrain, Oman, Kuwait, and Qatar show below-par performances compared to their income levels (Figure 3). Israel falls seven places from 15th in 2014 to 22nd in 2015, yet still remains number one in the region. With an innovation input rank of 22 and an output rank of 16, it has improved its overall efficiency ratio ranking from 42nd to 20th. Israel’s biggest drops are in Human capital and research (fifth in 2014 to 11th in 2015), Market sophistication (12th in 2014 to 21st in 2015), and Business sophistication (third in 2014 to 11th this year). Since last year Israel has considerably improved its data availability. But while helping to provide a more accurate picture of its innovation ranking, the inclusion of these new data is partially responsible for Israel’s fall in Human capital and research and its overall ranking. Israel also makes some notable improvements at the variable level, particularly in applied tariff rates, communications, computer and information services imports, and cultural and creative services exports.

    According to the report, measuring progress in innovation has become essential for policy makers seeking ways to assess the effectiveness of their innovation systems and polices. Interest in innovation measurement has even permeated high-level international development-related discussions. At the global level, the United Nations (UN) Sustainable Development Goals (SDGs), for instance, will set a new development agenda (see Box 1). Innovation has a large role to play in this agenda, both as a means to achieve improvements in health, environmental protection, food security, and so on, and as a goal in itself. The identification of cross-cutting indicators that can capture innovation progress is thus an ongoing process in the respective UN fora as well. 1nnovation needs to be understood broadly and also to be recognized as the result of complex interactions among various actors, such as firms, education and research organisations, and the public sector. Successful innovation also must incorporate the co-evolution of institutions and regulations as well as science, technology, and innovation policies. To produce a comprehensive measure for benchmarking innovation performance, it is necessary to go beyond readily available one-dimensional statistics such as research and development (R&D) expenditure and the number of patents, the report added.

     

     

     

  • Why Cybercrime Act can’t work, by ex-NITDA chief

    The Cybercrime Act cannot work, the former Director-General, National Information Technology Development Agency (NITDA), Prof Officer Cleopas Angaye, has said.

    Angaye, who championed the development of Public Key Infrastructure (PKI) project under his regime, said the law cannot work without the completion of the project.

    Speaking on the sideline of the investiture of the new President of the Nigeria Computer Society (NCS) in Lagos at the weekend, he told The Nation that fighting cyber-crooks would amount to wild goose chase without the KPI because it is going to guarantee

    He said: “The PKI provides a digital signature and this digital signature is just like a drivers licence which when you carry it digitally, whatever crime you make, whatever crime you have it will now bring you out.

    “Therefore, PKI is a driver to any infrastructure you can implement in the cyber space, so without proper implementation of this PKI the cyber crime law itself cannot actually work properly, money market cannot work properly so those are also criteria for those things to work.”

    The Cybercrime Act prescribes punishment for vandalism of critical infrastructure, other offences, among others.

    It states that any crime or injury on critical national information infrastructure, sale of pre-registered subscriber identity module (SIM) cards, unlawful access to computer systems, cyber-terrorism, among others are punishable under the Act.

    These are parts of the highlights of the Cybercrimes Prohibition, Prevention Act assented to by former President Goodluck Jonathan on May 15, this year.

    The bill, which went through the rigorous process of Sixth National Assembly before it was passed into law listed offences, such as unlawful access to computers, unlawful operation of cybercafes, system interference, intercepting electronic messages, emails, e-money transfer, tampering with critical infrastructure, computer-related forgery.

    Theft of electronic devices, electronic signature, child pornography and related offences, racism and xenophobic offences are punishable under the Act.

    According to the law, its objectives are to provide an effective and unified legal, regulatory and institutional framework for the prohibition, prevention, detection prosecution and punishment of cybercrimes in Nigeria: ensure the protection of critical national information infrastructure and promote cyber security and the protection of computer systems, networks electronic communications, data and computer programmes intellectual property and privacy rights.

    The law states that the President may, on the recommendation of the National Security Adviser, by Order published in the Federal Gazette, designate certain computer systems or networks, whether physical or virtual, the computer programmes, computer data or traffic data vital to this country that incapacity or destruction of or interference with such systems and assets would have a debilitating impact on security, national or economic security, national public health and safety or any combination of those matters as constituting Critical National Information Infrastructure.

     

  • SIM card revalidation: Telcos lose revenue, subscribers

    •Agents accused of extortion

    When he got to the revalidation centre of his mobile network operator (MNO) last Monday at about 2pm and saw the huge crowd wailing and yelling at the gate, he stood for a while and watched his fellow compatriots who had gathered at the centre, some since 8am.

    The man who simply identified himself as Chukwuma came with his wife. The couple are victims of the greed of their MNO whose unquenchable thirst for subscriber grabbing will make them to circumvent laid down procedures.

    The couple looked at each other in the face and shook their heads. “What kind of country is this? Is this the way these people treat their people in other countries where they operate? Do we have a regulator? What kind of regulator do we have? This is inconceivable. My wife lost her phone three weeks ago, she came to this same office to do welcome back. She was subjected to all manners of registration formalties. She specifically asked the lady that attended to her if she she was good to go and she was assured that her problem had been solved. Three days ago, she received an SMS threatening to deactivate her line. Mine was deactivated two days ago,” he said.

    Frustrated opened his mobile phone and that of his wife, unloaded the SIM cards, broke them and threw the peices at the face of the stern-looking security man at the gate. “To hell with your empty pompousity. You came here and made so much money and started behaving like a lord. Go to hell,” Chukwuma said as he walked away.

    Subscribers of Nigeria’s major carriers are dumping their service providers for rudely deactivating their subscriber identity module SIM cards just as the telcos are daily losing revenue, it has been gathered.

    Worst hit  are the major telcos with huge number of customers on their network.

    An official of one of the telcos that spoke on condition of anonymity said the situation is taking a huge toll on the revenue of the telcos.

    “You know we make money when our customers make calls. So any development that hinders them from making calls automatically translates to our loss of revenue. Remember also that data services, especially mobile data, has become the jewel of the industry. This is because revenues from voice appear to have attained its plateaux.

    “So with millions of customers shut out of the network, it is really huge losses, running into millions of naira every day. The more subscribers you shut out of the network, the more the revenue losses.

    “Short message service (SMS) is another revenue source. Though it costs only N4 currently for domestic users, when computed together, it is plenty of revenue at the end of the year to us. Those who eke their living by selling bulk SMS too are not finding it funny. Then our value added services (VAS) providers too are not left out. They make their money by using out network spread across the country as vehicle to reach their clients,” the telco chief lamented.

    The National Association of Telecoms Subscribers (NATCOMS) has decried the agonies of its members nation wide.

    Its General Secretary Bayo Omotobora told The Nation that the subscribers that fail to register their SIMs deserve no pity because they are the architects of their misfortune.

    He said the body has issues with the telcos that sent text messages of successful SIM  registration to their customers only for their lines to be deactivated. “That is an area of worry to us. We are looking at some of these cases with a view to taking necessary action,” he said.

    Omotobora, a lawyer, said though what the Nigeria Communications Commission (NCC) did was right, he said the blanket deactivation order stood logic upside down.

    According to him, considering the huge number of subscribers involved estimated at over 10million, the regulator should have compelled the telcos to do it in phases or in batches. “Since the numbering were given to them in batches of say one million, subscribers affected within that first one million band would have been deactivated. This would have given a warning signal to others. If the situation had been handled this way, I am sure the current pains people are going through would have been minimised,” he said.

    Meanwhile, agents of the telcos have been accused of taking advantage of the situation to extort desperate customers willing to do revalidation.

    In Ado Ekiti, Ekiti State capital, the few available centres are usually filled with irate subscribers, sources have said. Some buses branded in the colours of the telcos allegedly drive into the rural communities to help the people do their revalidation but insist on payment of N200.

    “When they first came, they collected N100 from these poor old women who use the mobile phone to call their children in Lagos, Abuja and even abroad.

    “But when they came to Igbara Odo community last week, they increased it to N200. The youths protested and chased them out of the twon,” a man who identified himself as a civi servant said.

    Agents are also helping the telcos to grab subscribers as they loiter around the revalidation centres to sell new SIM cards to customers. “What they do is they ask you the number of your deactivated line. They repeat the same round of improper biometric data capturing that caused the whole wahala and now pair the new number with the old one. They collect between N200 and N500 depending on your bargaining power,” Olasunkanmi Akomolafe told The Nation in Lagos.

  • Accelerating Nigeria’s data future

    Accelerating Nigeria’s data future

    Among telcos in the country, data services is gaining traction as revenues from voice calls attain plateaux. The revenue decline is accentuated by the increase in the number of Over the Top Services (OTT), such as voice over internet protocol (VoIP) instant messaging (IM) and others that constrains revenues from text messages. LUCAS AJANAKU explores ways governments and regulators could create the right conditions to help internet protocol (IP) data reduce costs and produce some of the cheapest data delivery in the world

    Nigeria and indeed, Africa have a unique opportunity to make the transition to IP data more quickly than other continents. Using IP data will help reduce costs and could produce some of the cheapest data delivery in the world.

    With the rise of the internet of things (IoT), one day, everything will be data and voice will not exist as a separate business category, needing different technology. The transition in developed countries has been relatively slow. However, at the international level, large amounts of calls now move through IP and Multiprotocol Label Switching (MPLS)-based networks.

    At the level of the consumer, consumer software such as Whatsapp, Skype and Viber are used by larger number of people every year. Blackberry, Facebook and WhatsApp are used to convey the kinds of messages they used to send over short message service (SMS) via instant messaging (IM) application.

    The transition is slow because the industry making it ‘difficult. The industry is caught between irresistible forces and an old business model. They don’t want to become a dumb pipe but all the underlying business logics point to the next big stage being about large ‘dumb pipe’ companies.

    According to Balancing Act, in terms of this transition, the position in Africa is much worse. The mobile companies know that they have to make a transition to data revenues but (with certain notable exceptions) haven’t really embraced the change. The situation has improved in Nigeria as telcos invest heavily in infrastructure.

    Gone are the days when they see the internet and data as a capital-intensive business for which they don’t really have the networks. The returns on data are not anything like those for voice and this troubles those who lived through the ‘gold-rush’ returns of the last decade.

    Data is all about content and African users have already voted in large numbers for things such as Facebook, not for content products produced by mobile operators. The content deal offered to Africa’s content producers is still skewed so heavily in favour of the operators that it is impeding development of a local content ecosystem.

    This should be a concern to the regulator and operators because while voice and SMS were the first wave of the communications revolution, these cannot be used to deliver lengthier or more complicated communications. Internet-enabled devices are needed to be able to make companies more efficient and public sector services like health and education more effective.

    The internet has grown enormously in terms of user numbers in the last decade. There is now a ‘critical mass’ of users in the more competitive countries but in the smaller, less wealthy countries, Internet is a relatively expensive privilege used by the few rather than the many.

    For too many countries, Internet is still seen as second fiddle to voice in terms of government and regulatory thinking. There needs to be a focus on three things: getting Internet costs down for end-users; increasing the reliability of the Internet; and pushing out access to a much wider number of people.

    These objectives need to inform the roll-out of more fibre networks and the next generation of mobile Internet, LTE. It is no longer good enough to talk about 256 kbps as broadband as video will be what users want as next generation services arrive.

    According to Balancing Act below is a sketch of the kind of things government could do to accelerate the pace of change:

     

    Lower prices to increase uptake

     

    The focus needs to be on getting Internet access costs for African end-users down. The targets adopted by the Alliance for Affordable Internet are a useful starting point. The rapid growth of African Internet users over the last five years has been in large part because prices have come down.

    Information is a powerful tool in this battle. Only a handful of regulators publish Internet subscriber numbers and rates charged by operators. Regulators need not only to collect Internet user numbers from operators but to publish them. They also need to publish quarterly Internet access cost data, cross-compared to help consumers choose the best deals.

    Regulators need to make annual Internet access cost price comparisons and get operators to agree to bring prices down to more affordable levels. The skeptics may rightly protest at this point: how will this occur?

    The new incumbents are the mobile operators and they have become accustomed to living a certain kind of lifestyle. To produce cheaper Internet services, they either have to cut costs or the regulator can licence others who can achieve this.

     

    Democratise internet

    coverage

     

    In the best of African countries, there is a critical mass in urban areas but it is barely available in rural areas. There has been a lot of rather warming rhetoric about spreading services to rural areas (including voice) but the sad truth is that relatively little has happened relative to the scale of the task.

    Mobile operators have more or less reached the edge of what they consider are addressable markets and on this basis, they should not be allowed to stand in the way of progress. The attitude from regulators needs to be: either get in there and develop services or stand out of the way and let others get on with task. They need to be made to offer fair and transparent interconnection rates for those who tackle geographic areas they won’t move into.

    Technical innovation needs to be a cornerstone to work of this kind. The newer generation of low cost base stations and the TV White Spaces pilots offer interesting ways to reduce delivery costs.

    For example, in Nigeria, in spite of the over 100 per cent teledensity and over 14omillion subscribers, over 200 rural communities are still not connected to telephony services. The Universal Service Provision Fund (USPF) being managed by the Nigeria Communications Commission (NCC) should be properly deployed to useful purposes. President, Association of Telecoms Companies of Nigeria (ATCON), Lanre Ajayi, said when the big operators are being given licences, there should be provision for them to expand into the rural communities.

     

    Accelerate competition

     

    Even in the more competitive countries, mobile operators with large fibre wholesale networks are hanging on to ‘rent-seeking’ wholesale pricing. In less competitive countries, the discussion about this kind of market blockage has barely started: state monopolies in places like Angola, Cameroon and Togo still rule with high prices and poor quality.

    Regulators need to open up competition to utilities that have fibre assets and allow them to make their capacity available competitively in the market. They need to encourage ‘carriers’ carriers’ to roll out and offer competitive wholesale fibre networks from the private sector.

    At the local level, they need to ensure that there is fair and open access for those wanting to roll out local access networks so that they can use wholesale capacity to deliver competitive prices. Insurgent challengers offering household fibre to the home and LTE should be actively encouraged through the licensing process.

    These new data licences should not just focus on delivering Internet but allow this new breed of operators to get access to some part of the voice markets. MVNOs should be encouraged that operate voice services over data. Mobile operators will be shrill in opposition but the response should be: why are you not already doing this?

    Where revenues make competition hard (like rural areas), network consortia should be considered. Where the smaller mobile operators are finding it hard to compete with a dominant mobile operator on network, they should be encouraged to form wholesale network consortia.

     

    Reduce spectrum cost

     

    Regulators tend to see spectrum sales as a revenue raising activity without making a vital connection. If high costs are added to an operator’s operating costs, it will pass these on to its customers.

    The cost of the new LTE spectrum must not be sold in such a way that it condemns use of these new services only to high-end business users in the central business district (CBD) and at the airport. Licence conditions can be used that place a premium on wider roll-out and lower prices: a simple conditional, if you do this on price and roll-out, we will cut your spectrum prices.

    For rural areas, LTE is significantly more efficient for delivering spectrum over distance and the regulator could reserve certain geographic areas where they would offer those willing to invest, free LTE spectrum beyond a nominal administrative charge.

     

    Service quality

     

    Over the past years, the Nigerian regulatory environment has been a mixture of soft and hard. The former Executive Vice Chairman of the NCC, Eugene Juwah, fined the operators over poor service quality. The new EVC, Prof Umar Danbatta has set up a committee charged with the sole responsibility of addressing the issue of poor service quality in the country.

    Operators have consistently blamed dearth of infrastructure, especially power, right of way issues, multiple taxation/regulation, vandalism and other factors for the low service quality offered customers.

    Regulators should start to carry out service quality tests on data services and be prepared to issue fines against those failing to meet agreed standards. The regulator should listen to the industry and help get to grips with network blockages that are slowing everyone’s service delivery down.

    Vandalism remains a huge problem: it comes both from over-enthusiastic employees (the cuts are too strategic to be otherwise) and thieves looking for copper. Regulators need to carry out education campaigns about how fibre is worthless and get operators to replace of much of it as quickly as possible. Government needs to pass a law that place draconian penalties on those who cut networks.

    On the question of electricity supply, mobile operators and regulators need to lobby government to provide electricity supply: diesel is expensive and polluting. New power distribution licences should be issued to allow private operators to provide power supply to all operators.

    Nigeria cannot afford to wait for the future to arrive at its doorsteps. The World Bank points to the relationship between an increase in broadband penetration and increases in gross domestic product (GDP).

    This is true but what is required to get this increase in broadband penetration is decisive action by government and regulators to allow investors to get on with the job. The National Broadband Plan launched by the Federal Government should be implemented to its letters. Only this way could the nation tap into the immense opportunities of broadband.

    ‘Regulators should start to carry out service quality tests on data services and be prepared to issue fines against those failing to meet agreed standards. The regulator should listen to the industry and help get to grips with network blockages that are slowing everyone’s service delivery down’

     

     

  • Huawei spends $30b on research, development

    Huawei said it has spent $30billion over the last one decade on research and development (R&D), adding that it will not rest on its oars at ensuring that its customers get the best.

    The firm said it had signed a memorandum of understanding (MoU) with the African Union (AU) to enhance information communications (ICT) infrastructure and literacy in Africa, including training up to 1 000 ICT professionals from AU member states.

    AU’s Commissioner for Infrastructure and Energy Dr Elham Ibrahim, said: “We are very grateful for Huawei’s goodwill to offer ICT training for 25 employees from the AU in China in the near future. Huawei has also pledged to train up to 1 000 ICT professionals from AU member states,” the African Union’s said in a statement.

    Commenting on the partnership, Huawei’s Senior Vice President, Charles Ding said: “We believe that ICT technologies are reshaping Africa and other parts of the world, and leading the next wave of sustainable social development.”

    The technology giant, which reported revenues of $46.5 billion last year and has operations in 170 countries, including Nigeria said it was “dedicated” to helping African countries that were striving for industrialisation and modernisation.

    “We hope to support ICT infrastructure deployment and digital transformation practices across the continent, consequently making a greater contribution to poverty reduction and regional civilisation,” Ding said.

     

  • Oyewole to NCS: develop technology to fight graft, other vices

    Oyewole to NCS: develop technology to fight graft, other vices

    Justice Olubunmi Joseph  Oyewole of the Court of Appeal has  urged members of the Nigerian Computer Society (NCS) to come up with technology-driven solutions to fight graft and other crimes in the country.

    The judge who gave the Investiture Lecture of Prof Sola Adewumi, the 13th national president of NCS, in Lagos at the weekend, said since President Muhammadu Buhari’s election was determined solely by integrity and ability to fight graft, he would enjoin the NCS to create a disciplinary body within the group to correct its erring members.

    He said the accounting profession, legal profession have bodies that punish errant members, adding that NCS should borrow a leaf from that.

    The erudite judge said since crimes are now being committed through the use of technology, he charged Prof Aderounmu and his members to come up with solutions that will help fight crimes in the country.

    He said there is also the need for the nation to acknowledge, celebrate and recognise services done by citizens to the people, adding that if emphasis is shifted to the recognition of individual’s contribution to national development, it will spur people to want to do more.

    Justice Oyewole said: “We need to start respecting service; we need to start creating a new set of values and move away from crass materialism.”

    He challenged the NCS members to deploy their deep intellect to grow the nation.

    He said the NCS should close ranks and get bills that will enhance the prestige of the organisation passed into law, adding that the result will be win-win for all.

    Speaking on the occasion, Prof Aderounmu said the welfare of members of the group is central to his adminstration, adding that the executive arm, together with stakeholders in the industry, will work together to create platforms for capacity building, job and wealth creation.

    He praised President Buhari for appointing Babachir David Lawal, an engineer and member of the NCS as Secretary to the Federal Government.

    “This appointment is a welcome one and a furtherance of our belief that the much awaited era of change is  here. We wish to further bring it to the attention of the Mr President that the IT ministry with other IT agencies in Nigeria, if well harnesed, is able to resolve Nigeria job crises and further create wealth for the nation similar to the IT revolution going on in India. Hence, there is urgent need for the Federal Government, under the able leadership of President Buhari to consider the appointment of seasoned IT professionals to who are registered members of the NCS and Computer Professionals Registration Council of Nigeria (CPN) to head the Ministry of Communications Technology and other IT agencies in the country similar to what is being done in the Ministries of Health and and Justice where a medical practioner and a lawyer are appointed respectively to head. We urge Mr President to give priority to the use of locally registered IT professionals and registered companies to execute IT jobs,” he said.