Category: Infotech

  • Centum, IDM to inaugurate academy

    Centum Learning is partnering International Data Management Services (IDM) to launch Centum International Academy in Nigeria to offer high end vocational education programs in various professions.

    The Managing Director of IDM Chief J.C.Dugad said the centre, which will be based on skill and vocational acquistion, will eradicate unemployment in the country, adding that trainees would become entrepreneurs on graduation.

    He further said the agreement IDM has with Centum Learning will cut across Nigeria and Ghana and will provide best in class content and will certify candidates jointly with IDM.

    The Chief Executive of IDM Atul Kshetry said the company has established an international quality voice-based customer care centre in Abeokuta that is offering employment to over 1,000 persons in the region, which will cater to the industry.

    He said the partnership is looking at providing a short term and long term programmes covering vocations as mobile repair, mobile engineering, Telecom Call Centre executives, programmes for customer service executive, business process outsourcing (BPO) services executive and hospitality.”

     

     

     

     

  • Airtel introduces Bid & Get service

    The telecoms market is set to witness another major breakthrough in service delivery for consumers as Airtel Nigeria introduces the first-ever bidding service in Nigeria tagged Bid and Get .

    The service is a direct reverse of the traditional concept of auction, where the highest bidder is declared a winner.

    With Airtel Bid and Get, a customer whose bid is the lowest and unique automatically, wins the bid for the advertised item for the day. The winner can purchase the item for N100 only irrespective of the retail price of the item.

    To register for Airtel Bid and Get, customers are to send the word “BID’ to the short code 3210 free of charge, and thereafter participate in the bid by sending their bid amount to the 3210, at N10 for every bid SMS.

    The customer, whose bid is the lowest and is unique at the end of the bidding cycle, is declared the successful bidder and would be eligible to buy the product for N100.

    On receiving SMS, informing a participant of winning a particular bid auction, the successful bidder is to send the word “WIN” to “3211” and, thereafter, would be presented with his winning at the nearest Airtel office.

     

     

     

     

  • Zinox builds digital plant

    Zinox Technologies Group, said it has completed the installation of its 21st Century digital PC/phones assembly plant, ahead of the deadline set last year by management.

    Committed to the manufacture of quality ICT equipment to empower digital natives to drive the development of the nation, Zinox has tested the reliability of the digital plant, first of its kind in Africa.

    The plant has capacity to assemble in-house brands as well as execute contract manufacturing for other brands.

    In a statement, the Corporate Affairs Consultant of the Zinox Group, Mr. Echika Ezuka, said the digital plant with multiclass functionality produces smart desktops, laptops, tablet PCs, phones, and is structured to produce a wider range of gadgets with available components.

    He said the digital plant has enhanced the capacity of Zinox to keep pace with international quality standards.

    “Zinox would now be more competitive in terms of pricing, delivery and after sales support while increasing the rate of introducing new products,” he said, adding that it is an opportunity for Zinox to customise large orders.

     

     

     

  • NCS, others partner over computer misuse, cybersecurity

    A tripartite agreement has been reached by the Nigerian Computer Society (NCS), Computer professionals (Registration Council of Nigeria) [CPN] and the Nigeria Internet Registration Association (NIRA) to hold a one-day workshop on ‘Computer Misuse and Cybersecurity.’

    The workshop, billed for June 12th 2013, at Lagos Sheraton Hotel, is to sensitize IT practitioners and the public of cyber threats, ways people could fall prey to cyber-attacks, Cyber Security Bills presently before the National Assembly.

    According to a statement, the outcome of the workshop will form the basis of a new Information Technology (IT) bill that will be sent to the National Assembly for passage into law.

    Expected to be in attendance are all stakeholders in IT industry, service providers, State Security Service, (SSS), Police, Economic and Financial Crimes Commission (EFCC), Directorate of Military Intelligence (DMI) and members of the public.

    Organisers say paper submission/presentation and oral presentation are welcome from professionals knowledgeable in cyber security.

     

  • Huawei, others partner over Windows 8 phone

    Huawei, others partner over Windows 8 phone

    ICT firm and equipment vendor, Huawei, has partnered Microsoft and chip set maker, Qualcomm to produce a Windows 8 mobile phone named Huawei 4Afika.

    Speaking at the launch of the mobile phone in Lagos, Senior Director of Business Development and managing director of Qualcomm’s West Africa operations, Alexander Dadson, said the firm was proud to be associated with the new mobile phone.

    According to him, Qualcomm developed the processor (chip set), the computation engine that made things happen. He disclosed that the new phone has two big engines, adding that it is a product of advanced technology in terms of hardware and software. For him, the new mobile phone is a computer with multimedia functionlaity.

    “We are deeply ommitted to Africa. We may have missed the PC era but the smartphone is as good as the PC. We must support this device. PC is too expensive but the device is cheaper,” he said.

    Country Manager, Microsoft Nigeria, Emmanuel Onyeje, said the technology firm is deeply committed to developing Africa, deepening device penetration to the continent there by empowering them. He said the time has come for Africa’s renaissance, adding that when devices are made available to the youths, they will take advantage of new opportunities in e-commerce, tele-medicine and e-learning.

    He said the firm is empowering Africans to showcase their skills, encouraging them to build local applications for Africans, adding that as a Windows phone, it easily integrates with existing system.

    The smartphone is 10.15 mm slim and features a 4-inch IPSLCD 480×800 touch screen woth OGS technology, powered by the high-end Qualcomm Snadragon s4 MSM8230 dual core 1.2Ghz processor and Adreno 305 GPU, with a 1950 mAH battery, the Ascend W1 has 470 hours of stand by time, the longest among all smartphone in its class.

     

  • Should interception of calls be regulated?

    Should interception of calls be regulated?

    The Nigerian Communications Commission (NCC) is proposing the regulation of interception of calls as part of its mandate. To some, the Draft Lawful Interception of Communications Regulation is good; others see no reason for it. The latter believes that invasion of citizens’ privacy should not be done by regulation but by legislation. LUCAS AJANAKU reports.

     

    It was an interesting debate and the discussants cited relevant laws to back up their arguments.

    Former Minister of Federal Capital Territory, Mallam Nasiru el-Rufai, fired the first salvo by making reference to the fourth volume of William Blackstone’s Commentaries on the Laws of England, where eavesdropping was recorded as an offence.

    He spoke at a forum organised by a group, JACITAD, to review the Draft Lawful Interception of Communications Regulations of the National Communications Commission (NCC) in Lagos.

    In 1769, Blackstone said in Common Law, “Eavesdroppers, or such as listen under walls or windows, or the eaves of a house, to hearken after discourse, and thereupon to frame slanderous and mischievous tales, are a common nuisance and presentable at the court-leet; or are indictable at the session, and punishable by fine and finding of sureties for good behaviour.”

    el-Rufai, who said he was one of the architects of the Nigeria Communications Act 2003 that gave legal teeth to the NCC, said: “It is on reliance of and pursuant to sections 70, 72, 146, 147 and 148 that the NCC has issued “The Draft Lawful Interception of Communications Regulations (2013?).”

    He said to do justice to the draft regulation, it is important to establish the legitimacy of the regulation and examine its ‘substantive content and language.’ Doing this will involve knowing the constitutional provisions on privacy or otherwise of physical and electronic communications between citizens; conditions the constitution and laws allow the violation of such privacy, if any; whether the legislature, in passing the NCA ‘reasonably’ intended to give the NCC the powers to regulate the interception of private communications, thus enabling the infringement of fundamental rights without specific legislation via an Act of National Assembly.

    He added that it was also vital to establish if Sections 70, 72, 146-148 of the NCA granted the NCC the legitimacy to issue and enact the regulations under consideration, adding that if the constitution and NCA empower the NCC to issue the regulation, is fit to protect the privacy of the citizens while at the same time giving law enforcement agents access to citizens’ privacy in public interest.

    According to him, the primary duties of any government are internal security, maintenance of law and order and monopoly of coercive power over its territory, while respecting the rights of the citizens, adding that the challenge for any government is to what extent it can tamper with the rights of a few for the good of the many.

    “The dilemma for citizens is the extent to which they will give up their individual rights to a leviathan called government in order to be protected in the arrangement Rousseau called a social contract,” he averred, stressing that while citizens are entitled to their dignity and privacy, governments argue that they can protect citizens only if they know what a handful of criminal elements may be up to. But with the rapid development of communications and encryption technologies, side by side with the proliferation of cybercrimes, terrorism and insurgencies, this question has become even more troubling for everyone.

    Striking a balance between respecting individual privacy and spying enough on citizens to ensure our collective security is the standard that should be applied to analyse the regulations being proposed, he said.

    On the legitimacy of the regulation, he said it contravened the provisions of 1999 constitution of Nigeria. Chapter IV of the Constitution of the Federal Republic of Nigeria 1999 deals with fundamental rights of citizens that are guaranteed against the state. He quoted relevant sections of the constitution, which will be breached if the government unlawfully intercepts communications between citizens. Section 37 is very specific about telephone communications: “The privacy of citizens, their homes, correspondence, telephone conversations and telegraphic communications is hereby guaranteed and protected,” he said, adding that the provision is, however, moderated by Section 45 which states: “(1) Nothing in sections 37, 38, 39, 40 and 41 of this Constitution shall invalidate any law that is reasonably justifiable in a democratic society (a) in the interest of defence, public safety, public order, public morality or public health; or (b) for the purpose of protecting the rights and freedom of other persons.”

    He said the NCC has no powers to regulate the subject matter it is seeking to do, Section 70 of NCA 2003 empowers the NCC to make and publish regulations for six classes of issues all of which have to do with technical and economic regulation of the industry, and none to do with citizens’ rights to the privacy of their communications.

    “Section 72 merely enables the NCC to review rules and regulations already issued, while sections 146 and 147 refer to technical issues and legal indemnities when licensees are required to assist law enforcement agencies in preventing the commission of crimes. The sections do not obviate the need for an Act of the National Assembly that will ‘authorise interception’ of communications without violating the constitution. Merely mentioning these in Ss. 146-147 does suffice in my humble opinion,” he said.

    Director, Government and Regulatory Affairs, Airtel, Osondu Nwokoro, said it is trite that interception of communications interferes with the right to privacy. He said such interference however, is expected to conform to extant international and domestic laws.

    On the paragraph that allows interception with a warrant issued by a judge, he said it seeks to impose an obligation on operators to intercept subscriber’s communication. “Our understanding in obeying NCC’s directive that we make our networks intercept capable and grant access to both the National Security Adviser (NSA) and the Directorate of State Service (SSS) is that both agencies shall mark, monitor and intercept numbers of interest independent of operators. He lamented that requiring operators to intercept has administrative and security implications which are too onerous for operators to bear.

    On the paragraph that details who can apply for a warrant, the structure of an application for a warrant and the circumstances under which an interception can be done without a warrant, among other things and a proviso which requires intercepts done without Warrant to be regularised via Warrant within 48 hours of its occurrence of commencement, he said it should be expanded to provide an exculpatory clause protecting operators from liability for acts or omissions done further to the duty the paragraph imposes.

    He said the paragraph should state clearly that receiving a communication, purporting to emanate from the NSA should be sufficient for the licencee to act. In other words, there should be no duty on the licencee to investigate the veracity or otherwise of the letter, instrument or communication from the NSA.

    On the prohibition of certain communications services which state that “Notwithstanding any other law in force….” He argued that the paragraph also prohibits certain communications services and makes it the responsibility of the licensee to acquire, at its cost, devices and facilities that will enable monitoring of communications.

    “We contend that the use of the phrase “Notwithstanding any other law in force …” supposes that the NCC can by regulation proscribe an Act of the National Assembly. The NCC cannot do this. We, therefore, suggest that the offending phrase be removed or redrafted to reflect what the NCC can safely do.

    On the requirement that intercept capability be acquired at the licencee’s cost, he said it should be reconsidered in the light of operational realities in the country, adding that licencees are operating in challenging environment and require support to succeed. “As things stand, critical sectors of the industry are distressed. Some licencees might not have the resources to comply, especially in an environment characterised by flux as technology continues to change dramatically” he said, adding that licencees derive no economic benefit from providing interception capability on their networks.

    He argued that in other jurisdictions like the United States under the Communications Assistance for Law Enforcement Act (CALEA), support is provided to licensees to ensure that the requirement for intercept capability does not become a burden.

     

     

     

     

     

     

     

     

     

  • Making ATMs serve depositors better

    Making ATMs serve depositors better

    Automated Teller Machine (ATM) is a key element of cash-less banking, which was introduced last year by the Central Bank of Nigeria (CBN). ATM is meant to ease certain banking activities. Rather than going to their banks, customers can make withdrawals using their debit cards at designated ATM points. But these days, it is not that easy as customers encounter problems such as poor network; system failure and long queues at ATM points. LUCAS AJANAKU writes on the need for banks to increase the number of ATMs to alleviate depositors’ sufferings.

     

    He had bandages on his head and hands. On seeing him, one would think he was a robbery victim.

    Alhaji Zakarau Kangiwa, 54, was not a robbery victim. His problem was caused by the failure of an automated teller machine (ATM).

    According to him, early this month, he travelled to Abeokuta, the Ogun State capital on business. Business over, he boarded his car for the journey back to Lagos. When he got to Ifo, still in Ogun State, his car developed a fault.

    He was directed to a nearby mechanic workshop by a passer-by. After examining the car, it was discovered that his alternator was faulty. He was told that the repair would cost him N16,000. He had only N6,000 and his ATM card. Confident that he could get some cash, he dashed into the premises of a nearby bank.

    “I was directed to a nearby ATM in Ifo. When I got there, the vault was empty. Since I don’t live in that area, I became worried, especially as it was getting dark. There was no one around. Another good Samaritan told me that the only place I could get another ATM is Sango-Ota. I quickly boarded a bus to Sango. When we got there, the bus ran under a stationery articulated vehicle,” he said.

    According to him, after the five occupants of the bus were rescued, they were taken to Ota General Hopital where they were attended to. “Pieces of the shattered windshield of the bus pierced my head and other body parts. The doctor carried out several minor surgeries to remove them,” he recalled, adding that if the first ATM had worked, he probably would have been saved the predicament.

    A London-based businessman, Felix Ilori, will not forget the experience he had with an ATM when he came to the country recently. Shortly after his arrival, he converted his hard currencies into naira, opened an account and got an ATM card. He travelled to Ilawe Ekiti in Ekiti State for the wedding of a kinsman. He exhausted his money on fuel, hoping to withdraw from an ATM. At Ilawe, he went to the only ATM around. He was disappointed.

    “When I got to the ATM point, I inserted the card only to be told my financial institution was not available. I tried it again and I got the same response. I was frustrated and my cousin saw it on my face,” he said. He was advised to go to Ado Ekiti, the state capital, which is about 25 minutes drive away. At Ado Ekiti, he got the same message. He would have been stranded if not for the assistance from his people.

    These are, but a few of the pains bank customers who use ATMs go through in the country. If it is not network, it is non-availability of cash for the machine to dispense to customers. At other times, it would be the refusal of the banks to load the ATMs with cash.

    Idimu Road, Egbeda in Lagos has no fewer than eight banks. Some of these banks have between four and six ATMs installed on their premises, but most times, it is only one of the ATMs that is loaded with cash. This leads to long queues at the only functional ATM, subjecting the customers to the vagaries of the elements – the sun and rain.

    Frustrated by the long queues outside the banking hall, customers who are even prepared to pay the bank charges that go with on-counter transactions, are not encouraged to do so because the halls are usually filled to capacity without any arrangement made for their comfort.

    Another problem with the ATMs is that they are deployed in cities and scarcely in rural communities. But this was not the case before the CBN rolled out a policy that saw to the removal of all off-site ATMs. Before then, there were quite some ATMs in strategic locations in the country.

    Justifying the rationale for the removal of ATMs from off-site locations, the CBN said one of the policies guiding the operations of ATM consortium (ATMC) is that the ATMC shall have the mandate to deploy ATMs at public places while the banks shall deploy ATMs only within their premises.

    The apex bank also said the banks were competing with the ATMC in the deployment of ATMs in public places, adding that a worrisome trend is the number of ATMs at the airports and hotel lobbies, which if unchecked could congest these public places. It added that in line with its policy on shared payments infrastructure by the industry and the need to respond to the rising demand for ATM services by the public, the CBN decided to license an additional ATM consortium.

    But with the full roll-out of the cash-less exercise, the apex bank has since rescinded this decision.

    But Deputy Governor (Operations), CBN, Tunde Lemo disagrees.

    Said Lemo:“There was no reversal. Recall that at the time, the CBN said banks should not put branded ATMs outside their banking premises in off-site, it was because then, when you get to some key locations, such as Hilton, you see 25 ATMs; virtually every bank is there and yet other areas are not well-served. So, we felt that instead of wasting resources, why not get licensed Independent ATM Deployers (IADS) to have those equipment there that will serve the industry. The IADs, then, were just three and so we had three in those important locations as opposed to having between 20 and 25 different machines, just to save cost. But recall that at that time, we did’t have a cash-less programme. We decided to look away from that to encourage banks to invest heavily in ATMs. So, it was the cash-less programme that made it unnecessary to do that and of course, we have since ensured that they were compensated for the change in policy.”

     

     

  • Firm wins ICT award

    An indigenous IT firm, High Tech Data System (HDS), has won the ICT Implementation Company of the Year Award. The event held at the Eko Hotel and Suites, Lagos.

    The company was honoured with the recognition at the Beacon of ICT Awards organised by the Nigeria Communications Week to honour deserving talents, who had, over the years, shown commitment towards the growth and development of ICT.

    While receiving the award, Managing Director, HDS, Mr Chinedu Okoli, said the award would enable the young firm to put in more effort in representing Nigeria well in the global ICT market.

    “This award is a reward for all the hard work the staff have put in over the past year, and we are privileged and humbled to receive it. It is only the beginning and an indication of what can be achieved with dedication.

    “We are thankful to God for His mercies and blessings, as we look forward to serving, adding value and providing satisfaction to our customers, while looking forward to adding our own quota to the growth of the ICT ecosystem in Nigeria.”

    Okoli reaffirmed the firm’s commitment to working with its clients to identify, formulate and implement solutions to achieve value for money, increased profitability and market growth as a reputable ICT company that is open in its dealings with its clients.

    The merit- centric award honours finest and brightest companies and individuals who have helped put Nigeria on the global ICT map. The annual Beacon of ICT Awards, which is now in its fourth year, are free awards designed to encourage organizations and individuals to continue to provide efficient and high-quality services to Nigerians.

  • Techno, Etisalat partner

    TECNO is partnering Qualcomm Incorporated and Etisalat Nigeria to launch the TECNO P3 in the country.

    Speaking at the launch, which held at the in Victoria Island, Lagos, Etisalat unveiled a 12-month special promotion for its subscribers, offering 100MB free data bundle on purchase of a TECNO P3 smartphone.

    The TECNO P3 is an entry-level smartphone that runs on Android 2.3Gingerbread operating system, and powered by Qualcomm Snapdragon MSM7225A processor to offer users the best 3G smartphone experience, good battery life, and easy access to the Internet and multiple social networks.

    TECNO Group Vice President, Mr Arif Chowdhury, said: “We realised that Internet savvy Nigerians are in dire need of a fast, innovative and seamless Internet experience. These experiences are what TECNO P3 smartphone brings, and that also informs we partnered with Etisalat.”

    Arif added that consumers can choose either the Etisalat customised version available at Etisalat Experience Centres and its partner retailers, or buy the un-customised version from TECNO’s partner retailers nationwide and it comes with the same data bundle offer as the customised version.

    Chief Commercial Officer, Etisalat Nigeria, WaelAmmar, said: “The telecommunication industry has seen an increased demand for data and smartphones in recent times, and it is important for network providers and phone manufacturers to continue to collaborate and initiate products and services to satisfy this needs. Etisalat’s fast Easyblaze, 3.75G broadband service combined with these TECNO phones is yet another example of our continuous effort to bring our customers easy access to the internet.”

     

     

     

     

     

     

  • ‘NCC not protecting data users’

    Regulator of the telecoms sector, the Nigerian Communications Commission (NCC), has been accused of not doing enough to protect the users of data in the country.

    The Managing Director, Ambion Wireless, Tolulope Braimah, said the main reason Internet experience in the country has been unpleasant is that some Internet service providers buy bandwidth at cheap prices from cable operators for resell.

    According to him, Glo 1 and Main One brought “backhaul”, which they sell to operators at a cheap rate, only for some of the operators to resell it at a higher cost, adding that NCC should intervene to reduce the price.

    But NCC Director, Media, Tony Ojobo, dismissed the allegation as baseless, arguing that anybody that has an issue with any ISP should call the NCC on its hotline.

    He said if a subscriber experiences downtime, he is entitled to compensation, adding that should the ISP fail to do that, the NCC should be informed.