Category: Insurance

  • GNI supports intervention fund

    GNI supports intervention fund

    By Omobola Tolu-Kusimo

    Great Nigeria Insurance Plc has supported the Nigerian Insurers Association (NIA) intervention fund in the fight against the COVID-19 pandemic, the Managing Director/CEO, Great Nigeria Insurance Plc, Mrs. Cecilia O. Osipitan, has said.

    She made this known in a statement  in Lagos.

    She stated that the pandemic marks an unprecedented time in modern history that will require the best of humanity to overcome.

    She noted that fund is aimed at raising funds from member companies of the association to support immediate and long-term relief and recovery in vulnerable communities during one of the most challenging times aimed at curbing the spread of  pandemic.

    As a result of the exponential spread of COVID-19 pandemic around the world and increase in confirmed cases in Nigeria; it is very important that as a responsive corporate entity, Great Nigeria Insurance Plc remains committed to supporting every effort of the Federal government and the insurance industry aimed at combating the COVID-19 scourge in Nigeria, she said.

    She added that the company remained committed to delivering quality service to customers via our alternative communication channels.

  • Sunu seeks help for health workers

    Sunu seeks help for health workers

    By Omobola Tolu-Kusimo

    SUNU Assurance Plc  Chairman, Kyari Abba Bukar, Sunu Assurance Plc has expressed concern over the welfare of health care frontline workers who are treating and caring for those with coronavirus.

    He spoke when the firm and its sister company, Sunu Health Nigeria Limited, donated N15 million worth of Personal Protective Equipment (PPE) to the Lagos State government to help protect  health workers on duty at its Medical Warehouse in Lekki.

    Bukar stated that coronavirus has no cure and the only way out of it is through prevention.

    He said: “All over the world, we hear doctors and health care workers being infected by the virus. We need our doctors to be hale and hearty in order to deliver care to the people.

    “We have personal protective equipment’s worth about N15 million that we are giving out to protect our frontline workers.”

    ‘’This is Sunu group’s contribution to the pandemic all across Africa. Suno is in 14 African countries primarily west African countries both the French speaking and the English speaking west African countries. In each and every country there has been similar donations being made of PPE for the front line workers that are tackling this pandemic.’’

    Its Managing Director, Sunu Assurance, Mr. Samuel Ogbodu said the Sunu Group, said: “Since the coronavirus is ravaging the whole of Africa, the Group decided to contribute its own quota in the fight towards the elimination of covid 19 in the various countries where are present. We are present in 14 countries in sub-Saharan Africa.

    “Aside from this, Sunu Assurance here in Nigeria also contributed to the insurance industry N11 billion insurance cover for 5000 frontline health workers under the Nigeria Center for Disease and Control (NCDC). We will also be supporting the less privileged people. We also pray for the front line workers.

    “As an insurance company, our advice to the people is that they should protect themselves against the virus by following the social distance guideline and also ensure that they have insurance policies in place to protect their lives and businesses.’’

    Sunu Health, Dr Patrick Korie listed the items as N95 masks, splash resistant suits and googles.

    He said the Group plans to donate to other states.

    Receiving the materials for the Lagos State Government, Mr. Olajide Rasaq, who manages the Medical Warehouse, appreciated Sunu Group.

    ‘’It is for everyone that has the capacity to help,’’ he added.

    So far, the parent company Sunu Group, one of the leading Pan-African group of insurance, has donated N300 million worth of PPE across Africa as part of its support to governments.

  • Stakeholders set agenda for NAICOM chief

    Stakeholders set agenda for NAICOM chief

    Last week, the insurance industry received the news of the confirmation of the Acting Commissioner for Insurance, Mr Sunday Thomas as its substantive Commissioner. Will Mr. Thomas be able to sanitise the industry? OMOBOLA TOLU-KUSIMO reports.

    Reactions have continued to trail the confirmation of Mr. Sunday Olorundare Thomas as the Commissioner for Insurance by President Muhammadu Buhari.

    Thomas took over the baton of leadership in acting capacity last August, after the President declined the re-appointment of former Commissioner, Mohammed Kari.

    While some observers think the new chief of the National Insurance Commission (NAICOM) is a friend of operators in industry because he has worked with them in the past, others are happy, saying he is the best man for the job.

    A top executive, who spoke with The Nation on condition of anonymity, said Thomas might not be able to tackle some recalcitrant operators.

    He said though the commissioner is qualified, he would need to be  tough to sanitise to the industry.

    He said there were a lot of challenges in the industry.

    He listed rate cutting, withholding of premium and commission, claims and returns to the regulators’ falsification, bribes and inducements, the under-current ploys by operators to win business in the industry, among other unethical practices as the challenges the Commissioner would need to eradicate.

    But the Managing Director of LASACO Assurance Plc, Mr. Segun Balogun, is optimistic that Thomas would be able to deal with any erring operator.

    He said the appointment of Thomas is a welcome development.

    He said no other person was better qualified than Thomas owing to his pedigree and understanding of the workings of the industry.

    He said: “Mr. Thomas’ appointment is the expectation of the industry. Everybody, including underwriters, and brokers have been praying for it and we thank President Buhari for giving us a competent person. Mr. Thomas has been in the industry for over four decades and has touched and seen everywhere. He has worked as an underwriter and a regulator and has worked also for insurance consumers while working as the Director-General of the Nigeria Insurers Association (NIA).

    “He has a deep understanding of the industry. We believe that the revenue of Commission will improve because the regulated and regulator will have a good understanding. We believe he will also improve the performance of the industry in such a way that the insuring public will be beneficiaries.”

    On whether or not, he can be tough enough to handle the bad elements within the industry, Balogun said: “Yes, there is a school of thought whether he can be tough. When you are regulating a market that you don’t understand, you will have to learn first before you can even start getting tough. But, in his own case, he already understands the market. So, he knows the game any headstrong operator may want to play and he will know how to rebuff them.

    “He understands the industry hence it will be an interactive thing between him and the recalcitrant or tough ones. I believe he will be able to weed them out. Most importantly, he has technical knowledge. You cannot be above your regulator when you know he understands everything, even more than you,” he noted.

    The Managing Director, SUNU Assurance Plc, Mr. Samuel Ogbodu, also expressed delight at the new commissioner’s re-appointment.

    Ogbodu said the NIA witnessed remarkable transformation under his leadership with the introduction of the Nigeria Insurance Industry Database (NIID) to curb insurance motor premium leakages through fake insurance policies.

    He added that he also initiated the same for marine cargo insurance that is experiencing its growth phase due to the pandemic.

    ‘’I am optimistic that the industry will record tremendous growth in the coming days, he said.

    Guinea Insurance Managing Director, Mr Ademola Abidogun, praised Thomas’ confirmation.

    For him, the recognition bestowed on Thomas is indicative of his strength of character, high probity and capacity to re-invent and attain feats others consider impossible.

    “Many are beneficiaries of his years of selfless and dedicated service to humanity and the insurance industry. We are happy that he has been chosen as the vessel to champion regulatory policies that meet both the insuring and investing public’s expectation and provide an enviable playing field for all Insurance professionals in the country,’’ Ademola said.

    The President, Nigerian Council of Registered Insurance Brokers, Dr Bola Onigbogi, said Thomas’appointment was one of the best things to happen to the industry.

    She maintained that the industry’s contributions to the country’s Gross Domestic Product (GDP) would leap-frog under his leadership.

  • AIICO pays N1.7b claims

    AIICO pays N1.7b claims

    By Omobola Tolu-Kusimo

    AIICO Insurance Plc paid about N1.7 billion claims within the first 21 days of the COVID-19 lockdown, the Managing Director of the company, Mr Babatunde Fajemirokun has said.

    Fajemirokun, in a statement, stated that the claims payment was in fulfilment of their contractual obligations covering claims, benefits, loans, maturity payments.

    According to him, the daily volume of transactions is proof that the company’s investment in infrastructure for business continuity is worth every  kobo and built for the long term.

    He said: “AIICO’s Business Continuity Management System (BCMS) is certified using standards set by the British Standard Institute. Our well-motivated employees, who are working remotely, have played a significant role in making things happen.

    “In addition to this, we are monitoring the COVID-19 situation closely and its effect on consumer behaviour. As a company with a long obsession for excellent customer experience, we are evolving and adapting to changing customer preferences. Our mode of operation is continually evolving to cater to the needs of existing and prospective customers. We have not only been paying out, we have also been attracting and underwriting new businesses within the period.”

    The Executive Director Retail Business, Mr Sola Ajayi, further explained that within the first three weeks of the lockdown, the company paid N907 million in life insurance benefits to 1,441 individual customers and over N480 million to 10,275 annuitants who are on our Life Annuity plan.

    For us, commitment is an act, not a word. These are extraordinary times, and we have evolved; we keep producing great results. This is part of the AIICO culture, and it has accounted for our high customer retention rate, he asaid.

    The Executive Director, Corporate Business Division, Mr. Adewale Kadri, noted that the company, despite the lockdown, is accepting discounted premium from clients.

    “We deliver insurance certificates, including policy documents, within minutes. Over 250 valued brokers have had their claims of over N300 million settled within 48 hours. Our online real-time platform has delighted all our brokers in this regard, and we receive compliments almost daily on our service delivery,” he added.

  • Old Mutual unveils e-claims channel

    Old Mutual unveils e-claims channel

    By Omobola Toolu-Kusimo

     

    OLD Mutual Nigeria has launched an e-channel to ensure access to benefits for its customers.

    The firm urged its policyholders, despite the lockdown to make claims through its digital and mobile-friendly, e-commerce web portal, to ensure that their access to their benefits.

    The e-claims channel is in line with the brand’s commitment to providing accessible, swifter, convenient, affordable, tailor-made and exceptional customer-service inspired insurance services to the customers.

    The Executive Head, Marketing, Old Mutual Nigeria, Alero Ladipo, said the launch of the brand’s revamped e-commerce web portal aligns with its leverage of digital innovations to deepen accessibility to its insurance solutions to its customers.

    She said: “We are committed to deepening accessibility to insurance solutions to our customers in Nigeria. With the rapid spread of COVID19, businesses have resorted to working remotely.

    “Also, the federal and state governments had to carry out the responsible constraint on movement and large gatherings in its effort to break person-to-person spread of this virus. So, it is expedient that we meet our customers at the point of their needs.”

  • Leadway package for motor insurance

    Leadway package for motor insurance

    By Omobola Toolu-Kusimo

     

    Leadway Assurance Company Limited has announced a package for its Personal Motor Comprehensive Insurance policyholders during the coronavirus (Covid-19) lockdown.

    The offer is  equivalent to two-week premium to policyholders who were constrained to ground their vehicles in compliance of the lockdown order by the Federal Government, in alignment with the World Health Organisation’s social distancing recommendations.

    Leadway Asurance Managing Director, Mr. Tunde Hassan-Odukale, said the lockdown has affected every part of the country, challenging both individuals and businesses.

    He pointed out that people were watching and would remember how businesses treated them during this crisis.

    He said: ‘’Our decision to provide the “give back” to our loyal comprehensive motor insurance policyholders will go a long way to support customers experiencing unforeseen pressure on their finances at this time.

    “The value of the airtime, equivalent of 50 per cent of a month’s premium, will be credited to customers by the end of April 2020 following confirmation of customer details.

    Read Also: COVID19: Leadway donates N135m equipment, others

     

    Customers with financial burdens can also call to discuss extended grace periods for missed payments, payment plans, and waiving late fees and penalties.

    The firm’s Commercial Director for General Insurance, Mr. Gboyega Lesi said: “As society works together to slow the spread of COVID-19, there are more people at home, driving less and having fewer accidents.

    Given this reduction in road risks due to little or no driving, it is only fair that some premium be refunded so that the customer does not lose at the end of the day.

    It is the responsible thing to do in the face of a pandemic-inspired economic lockdown. We hope that this support will in some way help our motor insurance clients deal with the rough patches.”

    It would be recalled that the company, along with other stakeholders, provided a N5billion life insurance for the frontline health workers who are helping the nation to combat the pandemic.

  • Thomas is NAICOM CEO

    Thomas is NAICOM CEO

    By Omobola Toolu-Kusimo

     

    President Muhammadu Buhari has approved the appointment of Sunday Thomas as the substantive Commissioner for Insurance/Chief Executive Officer (CEO), National Insurance Commission (NAICOM).

    This was made known in a statement dated May 2 and signed by the Special Adviser, Media and Communications to the Minister of Finance, Budget and National Planning, Yunusa Tanko Abdullahi.

    Thomas replaced Mohammed Kari, who has been Acting Commissioner since July, last year

    Thomas, who has over 30 years’ experience in the industry as an operator and regulator, was appointed Deputy Commissioner, Technical by President Buhari in April 2017.

    He was the former Director-General (DG) of the Nigerian Insurers Association (NIA) in 2010.

    Meanwhile, operators in the insurance industry have clarified that the N11 billion insurance benefit provided for frontline health workers fighting Covid-19 by the industry recently, is an additional benefit to the mandatory Group Life Insurance Cover secured for employees by their employers.

    This follows concerns by some people who think the cover is not  enough for the frontline workers.

    Director-General, Nigeria Insurers Association, Mrs Yetunde Ilori in a statement said the policy is complimentary to existing benefits.

    Read Also: NAICOM places Niger Insurance under regulatory watch

     

    She explained that the industry paid a premium of N112.5 million to secure the life insurance policy document, “COVID-19 Intervention Team Life Insurance Cover” for the workers.

    She said: “We are ready to cover 5000 health workers in all, out of which 1000 are doctors, 1500 nurses and pharmacies while 2500 are other workers and volunteers, including drivers, cook, cleaners, and gatemen.

    “The policy covers Covid-19 centres under the Nigerian Centre for Disease Control (NCDC) across the country and other accredited centres by the NCDC. Anybody we are paying has to come under NCDC because our support is for the Federal Government,” she added.

    Shortly before his appointment, Thomas had stated that the first port of call for stakeholders in the industry was to look at their business and see areas where they could support the government.

    Thomas, who reiterated that the industry policy for health workers on the frontline is an  additional benefit, added that the health workers have an existing insurance policy mandated by the Pension Reform Act 2014 (PRA).

    He said the Federal Government, the employer of the health workers on the frontline, had paid for the Group Life Policy.

    He said states were meant to have in place the Group Life Policy for the workers.

  • AIICO feeds less privileged

    AIICO feeds less privileged

    By Omobola Toolu-Kusimo

     

    AIICO Insurance Plc has embarked on a Feeding Relief Programme to cater to the needs of underprivileged communities in Lagos amid the COVID-19 lockdown.

    The company said it is complementing the government’s efforts in food supply to these communities to ease their burden which arose from the lockdown.

    With provision to feed 130 people daily for 14 days, the company feeds women, children and young adults.

    To achieve this, the company collaborated with DreamsFromTheSlum, a non-profit organisation, and Chicken Republic, a retail fast food firm.

    AIICO Insurance Managing Director, Mr. Babatunde Fajemirokun, stated that the company is prioritising the needs of the vulnerable and less privileged in line with the United Nation’s Sustainable Development Goal on ‘Zero Hunger’.

    ‘’We will continue to pursue causes and drive initiatives to ameliorate the impact of the lockdown, through this season and beyond,” he said.

    AIICO’s Corporate Responsibility and Sustainability Manager, Abimbola Shobanjo  said the company believes this is one way to encourage them to stay at home and to maintain social distancing to avoid the spread of the virus.

    She said the movement restriction has affected the ability of people to pursue their livelihoods, noting that these are mostly petty traders and artisans in impoverished communities who find it difficult to provide for their families and dependants.

  • Troubled PFA, First Guarantee recovers, says PENCOM

    Troubled PFA, First Guarantee recovers, says PENCOM

    By Omobola Toolu-Kusimo

     

    The National Pension Commission (PENCOM) has delivered troubled Pension Fund Administrator (PFA), First Guarantee Pension Limited, to a new board after years of regulatory intervention and takeover.

    The commission said it has concluded its intervention, which came as a result of the judgment delivered by the Court of Appeal, Abuja Division last Thursday, in the three appeals filed by the Commission, the Attorney-General of the Federation and the PFA, against the judgment of the Federal High Court that nullified the Commission’s regulatory measures.

    According to the commission, the Court of Appeal’s decision upheld the appeals, thereby setting aside the judgment of the Federal High Court. Thus, the judgment of the Court of Appeal validates the regulatory actions taken by the commission in 2011.

    In a statement by the Commission, the Acting Director-General, Mrs. Aisha Dahir-Umar said: ‘’The Commission wishes to inform stakeholders in the pension industry and the public that its regulatory intervention in First Guarantee Pension, which resulted, among other things, in the appointment of an Interim Management Committee (IMC) to superintend over the affairs of the PFA had been concluded.

    The intervention was undertaken in August 2011 based on the findings of the Routine and Special examinations carried out by the Commission.

    “Accordingly, the Commission has handed the PFA over to its reconstituted Board of Directors under the chairmanship of Alhaji Kashim Ibrahim Imam with Hon. Tsegba Terngu, Hon. Ahmed Salik, Dr. Pat Asadu, and Hon. George I. Ozodinobi as members. Concurrently, the Commission has dissolved the Interim Management Committee it appointed on August12, 2011.’’

    She added: “The Commission would like to use this medium to assure all clients of the PFA that the company has been returned to normality.

    The Commission further reassures pension contributors and the public that it is alive to its responsibility of ensuring the safety of the pension industry at all times.’’

  • ‘Lockdown affecting agents’

    ‘Lockdown affecting agents’

    By Omobola Toolu-Kusimo

     

    Insurance premiums are not as regular as they used to be as customers are being discouraged to remit premiums due to the coronavirus  (Covid-19) lockdown in the country.

    The monthly budget of an average insurance firm has also drastically reduce.

    Similarly, it has been difficult to conclude new businesses as many of the prospective client are not technologically inclined and even the once that are find it difficult to print and fill proposal forms because of the lockdown and electricity challenges.

    These were findings by the Association of Registered Insurance Agents of Nigeria (ARIAN) made available to reporters by the General Secretary, Association of Registered Insurance Agents of Nigeria (ARIAN), Moses Itoya, in Lagos.

    He said considering that some agents collect cash, the lock down would tempt those qith unscrupulous attitude to tamper with such cash.

    Despite the negative impact of the coronavirus pandemic on the industry, Itoya said there were also some light.

    He stated that ARIAN had projected disruptive developments to businesses, such as the pandemic, such that the association prepared its members ahead during its last year’s conference themed: “Retail insurance & digital transformation”.

    He challenge, however, is that the agent is not the once to implement it but the underwriting firm, by deploying the use of Information Technology into the company structure.

    He pointed out that this is for most firms to review their businesses to meet up with the 21st century competition.

    He said: “For some insurance companies, it’s a time of total loss as claims will be paid but no new premiums to augment. For those companies with clear vision and aspirations, it is a time to experiment the technology they deployed earlier and see its functionality as either merit or demerit.

    “This period will also make prospective client see more reason to take a risk plan for themselves and families. It will make so many companies see their loopholes in the area of embracement of digital transformation. It is a period where company management will need to communicate online using various tools like Microsoft online, Facebook or WhatsApp video and voice conference calls; that is why international training is essential.”

    Itoya said ARIAN has recommended that firms should move very fast like the banks, where you can use various technology channels to transact businesses. E-channel, direct debit, online banking, transfers, among others, he added, could be deployed to aid their agent’s job for productivity.

    “Looking at the structure of the agency system, which revolves round, it is as ‘you work you earn’. We need more than ever before to realign our financial plans to survive any crisis.  Maximum support should be given to agents at this trying period by the company’s operative.

    “We need to give incentives and financial support to agents that are new   and who have not built a large client base, if not many of them will leave the system. However, if assisted, it will help the company to reduce cash suppression and reduce fraud rate.

    “Management should reach out or get in touch with the grassroots, to know how an average agent feels in the company during this period. We hope that after the lock down, businesses will start flowing in as usual. We urge the companies to support ARIAN so that we can move the industry forward.’’