Category: Money

  • UBA advises customers on account security

    UBA advises customers on account security

    Colins Nweze

    United Bank for Africa (UBA) Plc, has  advised its customers to exercise utmost caution in their banking transactions and ensure that they do not fall prey to any nefarious activities during the Coronavirus lock down period.

    Specifically, UBA has urged its customers not to divulge any sensitive personal information regarding their bank and or card details.

    UBA’s Executive Director, Retail Banking & Payments, Chukwuma Nweke said the bank’s attention has been drawn to some fraudulent messages making the rounds, where customers have been asked to provide their card details for disbursement of funds into their accounts. He emphasised that customers should ignore such requests.

    “Some of our customers may have received a call or message asking for their card details and Bank Validation Number (BVN) for disbursement of COVID-19 funds. Others may have also received an email informing them of bonuses of between N30,000 and N70,000 upon validation of their bank details online.”

    “It is important to note that these emails and messages did not originate from UBA, and we would never at any point in time ask for your account details over the telephone of via SMS, emails, live chat or social media.  We advise that you kindly delete these messages and do not entertain calls of this nature. Please also inform the bank of these incidences immediately they occur’.

    Nweke further stressed that personal banking details including passwords, usernames, card numbers, security numbers at the back of cards, BVN, OTPs, security answers and other sensitive information should not be shared with anyone as UBA would never ask for them online or through phone calls or text messages.

    “Your card is for your personal use alone, do not give out your PIN and do not share any information regarding your card with anybody; if your card is missing or stolen please contact us immediately,” he said.

  • Hope rises as FIRS increases Q1 tax collections by N156b

    Hope rises as FIRS increases Q1 tax collections by N156b

    The Federal Inland Revenue Service (FIRS) performance in the first quarter of 2020 showed N156 billion rise in tax revenue to N1.2 trillion. It was a pointer that reforms instituted by FIRS Executive Chairman, Muhammad Nami to reposition the service, bring more people into the tax net and improve Nigeria’s  tax revenue is working. The FIRS is implementing small businesses -friendly tax policy that temporary exempts operators with annual turnover of N25 million and below from charging Valued Added Tax while deploying technology to ensure continued quality service delivery to taxpayers across every segment of the economy, writes COLLINS NWEZE.

    Tax revenue has for centuries remained the backbone for economic growth and development in advanced economies. The huge infrastructural development in Europe, America and some parts of Middle East  and Asia were majorly built with tax proceeds.

    For Nigeria, tax collections was for years relegated to the background, with the country’s Tax to Gross Domestic Product (GDP) of six per cent one of the lowest in the world.

    But there is new and increased drive by the Executive Chairman of the Federal Inland Revenue Service (FIRS) Muhammad Nami to reverse the trend and increase Nigeria’s tax revenue for greater good of the economy and the populace.

    The FIRS under Nami has in recent months, initiated reforms aimed at bringing more people into the tax net and ensuring that right taxes are paid to the coffers of government through seamless technology.

    From the sensitisation of private sector businesses and individuals on the need to pay taxes to the simplification of tax collection processes and passage of the Finance Act 2019, the FIRS under Nami is delivering on its mandate as seen in its first quarter 2020 figures.

    The FIRS set a new revenue collection record in the first quarter of 2020 with total tax collections up by 15 per cent to N1.2 trillion. The figure was N156 billion higher than N1.04 trillion received in the corresponding period of 2019.

    FIRS  boss Nami, a Fellow of the Chartered Institute of Taxation of Nigeria, Institute of Debt Recovery Practitioners of Nigeria and Associate Member of Nigerian Institute of Management (Chartered) and Association of National Accountants of Nigeria, attributed the feat to widespread policy reforms and institutional re-organisation he initiated on assumption of office in December 2019.

    According to him, first quarter collection results have traditionally been notoriously low as a result of limited economic activities within the period, which business analysts trace to the festive hangover of the New Year celebrations among other factors.

    He said the feat was achieved despite the global fall in crude oil prices and shutdown of global economic system due to the COVID-19 pandemic.

    Analysis of the collections showed that Capital Gains Tax recorded 568 per cent  increase to N643.9 billion from N96.4 million, Gas Income Tax rose by 420 per cent  from N2.97 billion to N15.4 billion while Petroleum Income Tax  increased by  nine per cent. The Companies Income Tax increased by 152 per cent to N102.6 billion among other positive indicators.

    In addition, Stamp Duty collection in the first quarter of 2020 stood at about N4.6 billion  about 36 per cent increase compared to the first quarter 2019 figure of N3.38 billion.

    The FIRS also recorded an 81 per cent increase in its collection of Education Tax, with N13.1 billion  collected in the first quarter of 2020 compared to N7.22 billion in the corresponding period in 2019.

    Read Also: COVID-19: ‘How Africa’s tax authorities can address revenue shortfall’

    Both Nigeria Customs Service and non-Import Value Added Tax (VAT) also increased by 11 per cent  to N63.29 billion  and N261.2 billion  respectively compared with first quarter 2019 figures of N57 billion and N236 billion  correspondingly.

    Besides, the recently signed 2019 Finance Act is improving the ease of doing business environment  in Nigeria especially for small businesses, noting that the Act exempts businesses with annual turnover of N25 million and below from charging Valued Added Tax.

    However, these businesses would eventually enter the tax net through continuous assessments. This Act is already impacting positively on small businesses as well as the economy.

    Nami has continually advocated increased tax payment by the informal sector. For him,  taxing the informal sector may also be a way of promoting good governance and political accountability of the state because tax strengthens the social contract between the citizens and the government.

    “The informal businesses that contribute to tax revenues are likely to assert their rights to receive certain services from government, thereby ensuring national development and accountability. Paying taxes is likely to promote responsiveness by the state to the needs of the informal sector in a bid to encourage voluntary compliance. It is also likely to encourage collective action, collective political engagement and bargaining by the informal sector,” he said.

    Other analysts insist that if Nigeria is to reduce its budget deficits and increase revenue mobilization, it must widen its tax base and the informal sector provides an opportunity to do so.

    Making Tax Collection Seamless

    The FIRS leadership has in its response to the impact of the Coronavirus  pandemic on its operations, launched business continuity plan and measures to ensure the safety and well-being of taxpayers and other stakeholders.

    It is projected that Nigeria as a country has a low tax base and will most likely face an unprecedented revenue challenge due to the coronavirus pandemic.

    In order to cushion the effects, the tax agency introduced some measures, which are designed to relieve taxpayers of the burden of tax compliance at this time while also ensuring the safety of its staff, taxpayers and the general public.

    The agency has extended the time for filing VAT and withholding tax from the 21st of every month to the last working day of the month, preceding the month of deduction.

    Also, the due date for filing company income tax returns has been extended by one month while taxpayers will be allowed to file returns using unaudited accounts. However, they must subsequently submit audited account within two months after the revised due date of filing.

    The agency equally outlined some measures to reduce physical visits to the various tax offices and enhance operational efficiency.

    The measures include extension of the filing deadline of some taxes. Taxpayers were encouraged to use available electronic platforms for filing tax returns, including withholding tax, transfer pricing, company income tax returns and so on electronically.

    The FIRS planned to publish information requests for desk reviews and tax audits on its website and create a portal where such information can be uploaded by taxpayers for online review by the service.

    Building Motivated Workforce

    Nami is also building a motivated workforce that is committed to ensuring the commission achieves its N8.5 trillion target this year. The Domestic Tax Operation Group (DTOG) of the FIRS already pledged that with the new management’s determination to empower and motivate the staff, the target would not only be achieved but would be surpassed.

    The DTOG said the FIRS would keep track of the compliance behavior of all taxable entities, especially by integrating FIRS e-solution platforms with the Integrated Payroll and Personnel Information System (IPPIS), Government Integrated Financial Management Information System (GIFMIS), and the Taxpayer Identification Number (TIN) with Bank Verification Number (BVN).

    The promotion of quality service delivery to taxpayers necessarily requires the adoption of technology. The Service was, therefore, admonished to intensify efforts towards completing the various ICT interventions, including the on-going VAT automation as well as the need to build a centralised taxpayer database to ease access to information”

    Sensitization of traders, others on tax payment

    Nami has regularly met with officials of  traders’ associations and unions as part of his public enlightenment tour to sensitize taxpayers and collecting agents on the provisions of the Finance Act.

    The FIRS boss also personally visited to major markets in Lagos and other parts of the country in order to educate traders and marketers on the benefits of the Finance Act 2019  to them and their businesses, especially as registered small businesses.

    Highlighting some public infrastructures currently being built by the Federal Government, Nami stressed that the President Muhammadu Buhari Administration was making judicious use of tax revenue, and charged the traders to continue to pay their taxes promptly so that the government can do more for them.

    Nami also disclosed that more FIRS tax offices would be opened in markets nationwide to bring the service nearer to traders and make tax compliance easier for them,

    He stated that the ongoing reforms at the FIRS have decentralized key operations of the Service to make it easier to do business with the FIRS, including filing for Tax Clearance Certificate manually for it to be generated electronically on the Service’s Integrated Tax Administration System (ITAS).

    Stakeholders speak on FIRS Leadership

    Speaking on the success achieved at the FIRS, Lead Consultant, Dshield & Buckler, tax and management consultancy firm, based in Lagos, Oludayo Adeosun, said the FIRS boss has taken strategic steps meant to lift the Nigerian tax figures. He said the ongoing corporate segmentation of taxpayers by the FIRS would boost tax compliance.

    He explained: “There are low, medium and large tax payers. There is  appropriate segmentation of tax payers which is leading to  improvement for tax collection for the nation. Tax segmentation in line with the new Finance Act, where companies with less than N25 million turnover are now being exempted from payment of taxes. It is a new dimension, that never happened before.  But this new revision, allows companies that are coming up to have time to find their feet, while those that have been in business will now be faced by the tax offices to ensure that adequate and correct taxes are paid”.

    He commanded the FIRS for the continuous  sensitisation to let the people know that payment of their taxes, is a civic responsibility.

    He said: “With the regime of Federal Revenue Service, with the reconstruction of the service now, it will be very very hard, for someone to evade tax,” he said.

    Also, Chartered Institute of Taxation of Nigeria (CITN) Vice President, Adesina Adedayo, said there was need for Small and Medium Enterprises (SMEs) to have effective information exchange with tax authorities to guide decisions on taxing them.

    “SMEs should know what they achieved in a particular year. If you cross a N25 million threshold in 2019, you can tell the tax office on the basis of openness, I achieved N25 million plus in 2019, whether you will be able to achieve it in 2020, is subjective. That information management will become the basis for dealing with you and you need to be transparent, truthful and straightforward,” he said.

    Adedayo advised that the way SMEs share information with the tax authorities must be based on the truthful part of their transaction.  “There could even be a year that you did not do any business in a large part of the year, you also need to inform the tax authorities. The challenge is when business owners want to play a fast game on FIRS, which has enough capacity now to determine how you are able to make income and ensure you pay the right taxes,” he said.

  • Wema Bank unveils self-service voice solution

    Wema Bank unveils self-service voice solution

    Colins Nweze

    Wema Bank Plc has launched a self-service banking platform to boost its digital services at this period of COVID-19 pandemic lockdown.

    The new self-service banking feature, which is hosted on the bank’s digital platform, ALAT, uses an Interactive Voice Response (IVR) to generate information for customers and help them perform other banking needs. Customers can confirm account balance, resolve account  security issues and check their financial statements in varying periods.

    Issues around failed, delayed or non-reflecting transactions, app sign-up and login issues and other account-related matters can also be resolved using the platform.

    Managing Director,  Wema Bank, Ademola Adebise said the lockdown should in no way impinge on customer’s ability to carry out their banking transactions.

    “With the launch of ALAT in 2017 being a solution to a problem of the future, it seems that that future is now. Wema Bank customers who have signed up on ALAT can now resolve their regularly encountered issues with the novel and incredibly easy self-service feature,” he added.

    The launch of ALAT self-service comes at a key period when responses to customers’ call might be delayed as some of the bank’s staff in COVID-19 affected states have been forced to work from home.

    With the new solution, customers can now handle minor personal banking issues without contacting Purple Connect, the bank’s Call Centre, as well as save themselves from the stress of visiting the banking halls.

    Further speaking, Head, Brand and Marketing Communications, Wema Bank, Mrs. Funmilayo Falola obliged the bank’s customers saying “the ongoing pandemic calls for responsibility from all of us. We are the solution and it is our duty to adhere to instructions from the government and medical experts during this period.”

    Mrs Falola urged customers and the public to stay at home and observe hygienic habits as we wait out the worst of the pandemic. She informed customers that the bank is committed to optimizing all of its available alternative banking solutions to support them this trying time.

    Recall that Wema Bank recently donated relief materials as a palliative to help cushion the effects of the lockdown rule in states affected by the COVID-19 pandemic. The donation, which included, bags of rice, cartons of vegetable oil and noodles, is part of the bank’s corporate social responsibility as the bank looks to support the effort of government in fighting the virus.

  • IMF to Central Bank Governors:  keep receipts of COVID-19 spending

    IMF to Central Bank Governors: keep receipts of COVID-19 spending

    Collins Nweze

    The International Monetary Fund  has asked Governors of  Central Banks under its watch to keep receipts of all spending pertaining to COVID-19 bailouts and support funds from other stakeholders.

    IMF Managing Director, Kristalina Georgieva, said COVID-19 era is an exceptional time that requires exceptional actions but insisted that whatever happens, the governors of the central banks must be transparent with the funds they secured and accountable in their spending.

    Georgieva, who spoke at the G20 Finance Ministers and Central Bank Governors meeting at the on-going virtual Spring Meetings of the IMF/Word Bank in Washington D.C said the Fund was deploying all of its resources to proactively meet the challenges posed by the coronavirus pandemic and is looking to triple its concessional financing for the world’s poorest countries to over $18 billion.

    “We have full support of the membership to go on the offensive to raise more capacity for concessional funding from the IMF. Our target is to triple what we do for those countries,” she said.

    Georgieva said that the IMF has quickly responded to the call by the G20 to up its financial assistance to countries hit by the pandemic. You called on the Fund to ramp up our crisis response for emerging markets and developing countries. And we acted on this call.

    “We doubled annual access limits for emergency financing. Over 100 countries have already approached us and by the end of this month, half of the requests will have been approved by our Board. Ten countries have already received emergency assistance. “This Monday our Board granted immediate relief for debt service to the IMF to 25 countries. We thank members who have made generous pledges to this effort and call on others to contribute,” she said.

    Continuing, she said: “We will need to step up even more. As you know, we project a deep recession in 2020 and only a partial recovery in 2021.  To help countries steer through the depth of the recession and support their recovery, we are prepared to use our full toolbox and $1 trillion firepower, mindful of the need to use programmes wisely and strengthen good governance”.

    “Second, to assist our low-income countries, we plan to triple our concessional lending. We are therefore urgently seeking $18 billion in new loan resources for the Poverty Reduction and Growth Trust, and will also likely need at least $1.8 billion in subsidy resources. We will also explore whether the use of Special Drawing Rights (SDRs) could be helpful in this context.’

    A new allocation of SDRs to IMF members could add hundreds of billions of dollars in new liquidity, but the US has opposed the move, in part because it would provide ample resources to countries with no conditions to China and Iran.

    The IMF issued $250 billion in new SDRs to member countries in 2009, a move that boosted liquidity and market confidence during the depths of the last financial crisis.

    Georgieva said she was hopeful that a consensus built around a G20 deal to allow poor countries to suspend payments on official bilateral debt would set the stage for more consensus to expand IMF resources to deal with fallout from the pandemic.

  • ECOWAS pledges support for member states

    ECOWAS pledges support for member states

    The Economic Community of West African States (ECOWAS) has pledged its support to its member states in the fight against the Coronavirus pandemic (COVID-19).

    In a statement by its President, Dr. Jean-Claude Kassi Brou,  ECOWAS says it will continue to monitor the evolution of the pandemic in the world, particularly in the West African sub-region.

    The Commission noted that  by April 5, the 15 member states were affected by the pandemic with 1,739 confirmed cases of contamination, 55 deaths and 328 persons who have recovered. It said 95 per cent of deaths are patients with morbid conditions.

    Reaffirming its solidarity with member states, the ECOWAS Commission said it welcomed the measures to contain the spread of the pandemic and care for the sick. It reiterated its commitment to supporting member states in the fight against the pandemic, noting that the West African Health Organisation (WAHO), its specialised health Institution responsible for coordinating the response at the regional level, has drawn up a Regional Strategic Plan with member states.

    “To address the emergency at hand, ECOWAS has made available financial support from its resources, in addition to assistance from international partners, for the purchase of medical supplies and equipment essential for the fight against the pandemic,” the Commission noted.

    WAHO has purchased and dispatched to the 15 member states, 30,500 diagnostic test kits; 10 000 Personal Protective Equipment (PPE) (Coveralls, Aprons, gowns, gloves, goggles, boots); 740,000 prescription tablets (Chloroquine and Azithromycin). Also, orders have been also been placed to acquire for Member States, the following items: 240,000 diagnostic kits; 240,000 extraction kits; 250,000 viral sample transport equipment; 285,100 PPE; 268,1000 masks for medical personnel (, surgical masks, full face masks); 120 ventilators and litres of alcohol gel and disinfectants.

    He said the WAHO is working with the specialised services in member states, to deploy personnel and epidemiological surveillance and data collection tools, strengthen the capacity of  laboratories and train technical personnel.

    ECOWAS further noted that it is working with WAHO to continue both internal and external resource mobilisation to increase the availability of medical materials and equipment to prevent, monitor and combat the pandemic. This is expected to expand its scope of support to supplement member states’ efforts, it added.

  • Tackling COVID-19 with digital banking

    Tackling COVID-19 with digital banking

    Banks have started deploying and strengthening technology to serve more customers as the lockdown for the Coronavirus (COVID-19) pandemic continues. Many lenders are developing new products and adopting remote working plans to to serve customers, writes COLLINS NWEZE.

    Gone are the days when banking was boring and simple transactions took almost a day to complete. Today, with digital banking, commercial banks are finding new ways to ensure they provide efficient services to their customers as the COVID-19 pandemic lockdown continues in Abuja, Lagos and Ogun states.

    Banks are developing new products and services that rely heavily on technology to serve customers.

    Hence, banks with eyes on the future are taking strategic steps to ensure they take advantage of the new information technology that is defining the sector’s successes and reach.

    This is because the competitive business environment requires intense focus and resources to remain efficient and invest for the future. Banks are, therefore, committed to taking customer experiences to new heights, using tested technology and informed work-force that remain the hallmark of every thriving institution.

    Deposit Money Banks (DMBs) are advising their customers to use alternative digital channels for their transactions.

    Zenith Bank, First Bank,  Access Bank, Wema Bank, Unity Bank among others, have reiterated the gains of going cash-less.

    Speaking at a webinar organization organized by Financial Institutions Training Centre (FITC) in Lagos, Group Executive, Tech & Services, FirstBank, Callistus Obetta, gave insight on what leaders could do with technology, the fourth industrial revolution, and how FirstBank is responding to COVID-19 pandemic, using technology to connect with its customers and workforce.

    He said organisations needed to build resilient business operations beyond the lockdown period, and technology would continue to play a dominant role in achieving this.

    Obetta said the boundaries among the physical, biological and technological walls were blurring, the convergence between robotics, artificial intelligence and Internet of Things is imminent. The combination of these, he added, would create massive disruption.

    Also, Zenith Bank Plc introduced an automated voice banking service, an interactive voice response (IVR) solution, which enables customers to perform basic banking by dialing a dedicated phone line through their registered phone numbers and following the prompts.

    By simply dialing approved number linked to their accounts and following the prompts, customers can pay DSTV/GOTV bills, restrict their accounts or block their cards, request account statement via email, view the last five transactions, transfer funds, buy airtime, and do more.

    The Group Managing Director / Chief Executive Officer, Ebenezer Onyeagwu said the “Zenith automated voice banking service is designed to ensure a truly amazing experience that will offer convenience for our teeming customers”.

    He urged the bank’s customers to take advantage of this unique service, particularly at this critical time when the physical interface with the bank has been impacted due to social distancing and the restriction of movement in some states due to the COVID-19 pandemic.

    Zenith Bank has distinguished itself in the financial services industry through superior service quality, unique customer experience and sound financial indices. The bank remains a leader in the digital space with several firsts in the deployment of innovative products, solutions and alternative channels that ensure convenience, speed and safety of transactions.

    Wema Ban Plc also launched a self-service banking platform for customers. The new Self-Service banking feature, which is hosted on the bank’s digital platform, ALAT, uses an Interactive Voice Response (IVR) to generate information for customers and help them perform other banking needs. Customers can confirm account balance, resolve account security issues and check their financial statements in varying period stretches.

    Issues around failed, delayed or non-reflecting transactions, app sign-up and login issues and other account-related matters can also be resolved using the platform.

    Managing Director/CEO, Wema Bank, Ademola Adebise, explained: “This in no way should impale on customer’s ability to carry out their banking transactions.

    “With the launch of ALAT in 2017 being a solution to a problem of the future, it seems that that future is now. Wema Bank customers, who have signed up on ALAT can resolve their regularly encountered issues with the novel and incredibly easy self-service feature.”

    The launch of ALAT self-service comes at a time responses to customers’ call might be delayed as some of the bank’s staff in COVID-19 affected states have been forced to work from home.

    With the new solution, customers can handle minor personal banking issues without contacting Purple Connect, the bank’s Call Centre, as well as save themselves from the stress of visiting the banking halls.

    First Bank of Nigeria Limited has reassured its customers that it would remain steadfast and ready to show up for them at these “unprecedented times”.

    The bank, in a statement signed by its Chief Executive Officer, Adesola Adeduntan, hailed  its customers for their resilience, especially in the last two weeks despite the pandemic.

    “As I reflect on the last two weeks, I am comforted by the resilience of our people,” he said.

    On FirstBank’s strides in the last one week, Adeduntan disclosed that the lender has over 53,000 agents across the country who have processed over five million transactions with various values in the last week alone.

    “We’ve recorded approximately 2.5 million withdrawals, which amounts to N35 billion across our Automated Teller Machines (ATMs)  last week.

    ‘’Our larger corporate customers have done over 1,700 successful transactions worth N6.8 billion on our e-bills platform during this challenging period. Nigerians with FirstBank cards have used them 21 million times to make payments or withdrawals worth N268 million as they rely on us to settle their banking needs,” he said.

    While the banks are innovating and customers are increasing their reliance on digital platforms, the Central Bank of Nigeria (CBN) has also alerted the  the public that cyber-criminals are taking advantage of the “COVID-19” pandemic to defraud citizens, steal sensitive information, or gain unauthorised access to computers or mobile devices using various techniques.

    In a statement, CBN Director, Corporate Communications, Isaac Okorafor, said the trend was not peculiar to Nigeria as there had been a rise in COVID-19-related cyber-criminal activities.

    “Our priority is to ensure that Nigerian banking customers are aware of the ongoing trend to prevent them from falling victim to such cyber- crimes,” he said in the statement entitled: ‘Alert! Beware of COVID-19 Cyber-attacks, Fraud’.

    He listed some of the cyber-criminal activities using the pandemic as Phishing campaigns where cyber-criminals send out emails claiming to be from health organisations, such as the Nigerian Center for Disease Control (NCDC) or the World Health Organisation (WHO). The email may contain a link which, if clicked, steals login credentials or other confidential information from the victim’s computer or mobile device.

    Okorafor said cyber-criminals have also been sending messages via social media or emails asking people to click on links to register  to get their COVID-19 relief packages from the government or other organisations. They use this to get confidential information from unwary victims. Relief package scams also come in the form of phone calls asking people to provide their banking details to receive relief packages.

    “Cyber-criminals place calls to individuals claiming to be staff of their banks and asking them to get mobile apps that would help them get through this pandemic period. Such mobile apps are however used to steal information from the victims’ mobile phones among other things. Criminals have also produced COVID-19 maps, which steal information in the background,” he said.

     

  • Rosabon offers Q2 Treasury Note at 16.5%

    Rosabon offers Q2 Treasury Note at 16.5%

    Colins Nweze

    Rosabon Financial Services has offered for subscription, its second quarter Treasury Note (RTN) at 16.5 per cent. This is to help customers save during this COVID-19 period.

    RTN,  a bulk fund placements  that allows individuals to gain high returns on disposable funds, is available for new and existing customers.

    It allows individuals to determine how they would like to be paid interest on their fund placement, either upfront or at maturity. Individual subscribers can place a minimum of N50,000 while corporate subscribers can place a minimum of N250,000.

    The RTN also allows subscribers to make lump fund placements to earn guaranteed interest. Interest rates can also be negotiated for funds above N50 million.

    Managing Director, Rosabon Financial Services, Chukwuma Ochonogor said: “Rosabon Treasury Note offers customers quick and easy access to their accounts via our online platform. Our goal is to provide tailored financial solutions for you, no matter who you are, where you come from or what you do. We are excited to offer our customers a smarter way to save with unbeatable interest rates and an opportunity to reach their financial goals faster.”

  • FirstBank CEO reassures customers of digital banking

    FirstBank CEO reassures customers of digital banking

    Colins Nweze

    First Bank of Nigeria Limited has reassured its customers of its numerous services.

    The bank, in a statement by its Chief Executive Officer, Adesola Adeduntan, hailed its  customers for their steadfastness, especially in the last two weeks, despite the coronavirus (COVID-19) pandemic ravaging the country.

    “As I reflect on the last two weeks, I am comforted by the resilience of our people,” he said.

    On the bank’s strides in the last one week, Adeduntan said the lender has over 53,000 agents across the country who have processed over five million transactions with differing values in the last week alone.

    “We recorded approximately 2.5 million withdrawals, which amounts to N35 billion across our Automated Teller Machines (ATMs)  last week.

    ‘’Our larger corporate customers have done over 1,700 successful transactions worth N6.8 billion on our e-bills platform during this challenging period. Nigerians with FirstBank cards have used them 21 million times to make payments or withdrawals worth N268 million as they rely on us to settle their banking needs.

    “Our customers have made transfers over 10 million times with a total value of about N615 billion across our digital channels.”

    The FirstBank chief further assured its customers that the bank  would ensure that transactions continue, and that  the lockdown would not slow it.

    “Expertise and resilience are in FirstBank’s DNA. We are holding up our side; and COVID-19 will not slow us down.

    “More than ever before, the bank will uphold its promise to its customers to be there for them and put them first.

    “We recognise our role in keeping the engine, and society going and recognise further that it is our responsibility to remain at the forefront of this.

    “Our unparalleled network and total coverage of the nation serve us all well at this time, ensuring that safe alternative channels are available for our customers 24/7.

    “Rest assured that we are in this together and together we will emerge stronger at the end of this period because this too shall pass,” he added.

  • CBN alerts customers on rising cases of e-fraud

    CBN alerts customers on rising cases of e-fraud

    Colins Nweze

    The Central Bank of Nigeria (CBN) on Sunday alerted the  the general public that cyber-criminals are taking advantage of the current “COVID-19” pandemic to defraud citizens, steal sensitive information, or gain unauthorized access to computers or mobile devices using various techniques.

    In a statement, CBN Director, Corporate Communications, Isaac Okorafor, said the trend was not peculiar to Nigeria as there has been a rise in COVID-19-related cyber- criminal activities all over the world.

    “Our priority is to ensure that Nigerian banking customers are aware of the ongoing trend to prevent them from falling victim to such cyber- crimes,” he said in the statement titled: ‘Alert! Beware of COVID-19 Cyber-attacks, Fraud’.

    He listed some of the cyber-criminal activities using the COVID-19 pandemic as Phishing campaigns where cyber-criminals send out emails claiming to be from health organizations such as the Nigerian Center for Disease Control (NCDC) or the World Health Organization (WHO). The email may contain a link which, if clicked, steals login credentials or other confidential information from the victim’s computer or mobile device.

    Okorafor said cyber-criminals have also been sending messages via social media or emails asking people to click on links to register in order to get their COVID-19 relief packages from the Government or other organisations. They simply use this to get confidential information from unwary victims. Relief package scams also come in the form of phone calls asking people to provide their banking details to receive relief packages.

    “Cyber-criminals place calls to individuals claiming to be staff of their banks and asking them to get mobile apps that would help them get through this pandemic period. Such mobile apps are however used to steal information from the victims’ mobile phones among other things. Criminals have also produced COVID-19 maps, which steal information in the background,” he disclosed.

  • Stanbic IBTC retains AAA, F1+ Fitch national ratings

    Stanbic IBTC retains AAA, F1+ Fitch national ratings

    Colins Nweze

    Fitch Ratings, a globally-renowned credit rating agency, says   Stanbic IBTC Holdings PLC and its banking subsidiary, Stanbic IBTC Bank PLC, have retained their National Long-Term Ratings of AAA (na) and F1+(nga).

    The report shows that Stanbic IBTC Bank PLC is excluded from Fitch’s Rating Watch Negative (RWN) list of banks, even in the midst of the COVID-19 pandemic’s impact on businesses.

    The Fitch ‘AAA(nga)’ ratings signify the highest score in its National Rating scale for the country and it is given to issuers with the lowest expectations of default risk, compared to other issuers.

    Furthermore, issuers or obligations that have the strongest capacity for timely payment of financial commitments relative to other issuers in the same country are rated F1+(nga).

    The Long and Short-term Issuer Default Ratings (IDRs) of  the banks are driven by their stand-alone credit profiles as determined by their Viability Rating (VRs).