Category: Business

  • ‘Protect customers’

    The Central Bank of Nigeria (CBN) has been advised to provide a comprehensive consumer protection mechanisms for the industry.

    A Finance/Management Consultant with Kenobolyen Nigeria Limited, Mr Kenneth Nwachinete, said this became imperative to prevent customers from being maltreated.

    Nwachinete said there is the need to establish a forum that would fight for the interest of the aggrieved customers. He said private organisations must rise to the challenges of fighting for the interests of customers that are unfairly treated by banks.

    He said: “Often times, errors do occur in the process of conducting transactions. Because many customers are technically deficient and lack knowledge of banking transactions, they were cheated by banks. The development culminated in the establishment of a finance management consultancy firm that would help the aggrieved customers in the industry.”

    He said banks’software is sometimes faulty, adding that the development would snowball into substantive calamities for the customers and the banks if the trend continues.

     

  • Commission, operators to meet on ‘no premium, no cover policy’

    The National Insurance Commission (NAICOM) will soon meet some key players in the sector to find solutions to some challenges in the ‘no premium no cover policy’of the commisssion that started on January 1, The Nation has learnt.

    It was learnt that brokers are worried that underwriters may by-pass them to provide cover for businesses rejected by them due to non- payment of premium.

    President Nigerian Council of Registered Insurance Brokers (NCRIB) Mrs Laide Osijo said the operators have agreed with NAICOM to call the stakeholders in the industry – representatives of the brokers and underwriters – to chart the way forward for the implementation of the policy.

    She said: “These issues are fundamental to the operations of brokers, for 80 per cent of insurance business in the country is done through brokers. If we follow the law and underwriters refuse to follow, the whole thing would be a mess. We would try to ensure we get the modalities as to how to go about the policy.”

    She lauded NAICOM for its decision to bring sanity into the industry through the policy, adding that the idea of underwriters accusing brokers of non-remittance of premium will now be a thing of the past with the introduction of the policy.

    According to the Commissioner for Insurance Fola Daniel, when they were doing verification of accounts of brokers and underwriters, they observed that most of the outstanding premiums that brokers were accused of were not actually true. Some of the underwriters raised their books to cover their expenses.

    “NAICOM observed the mis-representations and sanctioned the errant underwriters. Some brokers who erred by keeping premium beyond the stipulated date were also sanctioned. I am not saying that brokers are perfect, but most of the accusation by underwriters is not really true. NAICOM observed that most of the withheld premiums are receivables,” she said.

    She said brokers have been enjoined to report underwriters who by-pass them to take a business they rejected, stressing that the operators have agreed to abide by the policy.

  • CBN backs BoA’s agenda

    The Central Bank of Nigeria (CBN) will continue to support the efforts of the Bank of Agriculture (BoA) to reposition for better performance.

    CBN Deputy Governor, Financial Services Surveillance Dr Kingsley Moghalu said this while receiving a delegation from the Rabobank of Netherlands in Abuja.

    according to a statement, the delegation came at the instance of BoA which has just entered a partnership with the Rabobank of Netherlands.

    He said the CBN is in support of the restructuring of the bank, adding that it is a step in the right direction.

    Moghalu said CBN has a ‘strong role’ for the transformed BOA and commended the management for trying to transform the institution.

    He said the apex bank has been making spirited efforts to promote agriculture, adding that BoA has played an important role in this regard.

    The Managing Director, BoA, Dr Mohammed Santuraki, said the partnership between the two banks would produce the desired results. He said Rabobank has a similar history with the BoA, and that both institutions are poised for growth.

    He said the management of the bank has initiated efforts to create a viable sustainable institution that would not rely on its stakeholders for recapitalisation. He said BoA needs to become a broad-based rural bank with a licence to work both sides of its balance sheet.

    In a related development, a team of two senior executives of Rabobank, who visited the BoA head office in Kaduna, expressed satisfaction with the arrangement. The officials namely, Messrs Gerard Van Empel, Director/Founder Rabo Development and Frank Nagel, Head, Banking Advisory had interactions with the BoA Management.

    Also, the team interacted with some BoA field operation staff and clients to have a feel of the activities of the bank.

     

  • ‘Leasing key to SMEs’ funding’

    Leasing assets are key in supporting Small and Medium Scale Enterprises (SMEs), the Chairman of Equipment Leasing Association of Nigeria (ELAN), Mr Kehinde Lawanson, has said.

    He spoke at a business forum on the “implications of tax regime on equipment leasing business in Nigeria”, according to a statement.

    He said the subsector has continued to grow despite difficulties being faced by operators in acquisition of productive assets.

    Lawanson said the leasing industry was engaged in providing access to finance to the SMEs, increasing domestic capital base, financial product innovation and development of secondary market.

    He, however, noted that the continuous growth and development of the industry depends on strong infrastructure including conducive tax and legal frameworks, which are part of the major pillars that drive the industry.

    He said the association had over the years focused on ensuring favourable tax regime and appropriate leasing laws for the leasing industry.

    He lamented that the regulatory environment is not supportive enough to drive and sustain development in the leasing industry.

     

  • Minister makes case for agric financing

    Public equity funds need to support funding of the agric sector, the Minister of Agriculture and Rural Development, Adesina Akinwunmi has said.

    Speaking at a workshop on Financing Nigeria’s Agricultural Revolution organised in Lagos, he said that such funding is critical in achieving government’s agenda for the sector.

    He said the World Bank has invested $500 million; African Development Bank – $250 million while Bill Gates Foundation is working with the Federal Government on advisory role to strengthen agricultural financing in the country.

    The Minister said that agricultural lending is promising and has moved from one per cent to over three per cent in the last one year, adding that there are increasing demand and opportunities for agriculture funding for banks.

    He said there is need to unlock the potential in the agricultural sector, adding that banks should see agricultural financing as a serious business that can impact positively on their balance sheets.

    He said public equity funds also need to increase their stakes in agricultural financing.

     

  • Expert seeks fund for disaster victims

    Expert seeks fund for disaster victims

    he President, Risk Surveyors Association of Nigeria (RISAN) Mr Jacob Adeosun has advocated the establishment of a National Catastrophic Fund.

    He said the fund should be used to assist victims of disasters to overcome the effects of catastrophies, such as the floods that ravaged over half of the nation last year.

    He said such disaster may reoccur, urging the government to establish the fund. He noted that it exists in other countries.

    Adeosun, who is also Executive Director, Industrial Risk Protection Consultants (IRPC), told The Nation that though it is good for the government to compensate victims of diasater, the right thing would have been to establish the fund from where such disasters could be managed.

    He said: “If it is a natural disaster, the government has a duty to empathise and sympathise and take action aimed at helping, but the real help comes from insurance.”

    Adeosun, a professional risk engineer and surveyor, explained that the fund is managed by insurance professionals, like the commercial insurance fund, saying the difference is that this one is reserved only for catastrophies.

    He said because there is no such fund in place, most of the losses caused by the disaster last year would not be paid for.

    “If such a fund was in place and managed by insurance experts, they would have taken the appropriate steps to identify who owned what asset, and who suffered what losses with to determine what each should get to indemnify them.

    ‘’As it stands, several months after the flood, most of the victims have not and may never get any benefit from the huge amount set aside by the government because it is not handled by insurance experts who would have known what to do to determine who gets what.

    “We have just moved into a new year and in the next few months, the rains may start coming and no one knows what may follow this time, thus the urgent need for the government to set up such a fund to mitigate losses arising from catastrophic occurrences,” he said.

    The insurance expert said the function of the fund he is advocating is different from what the National EmergencyManagement Authority (NEMA) and the Red Cross are doing. These bodies give first aid. The remedy for victims can only be handled by insurance.

    Adeosun urged Nigerians to embrace insurance, saying: “Insurance accepts little premium in return for a huge compensation in the event that the insured event occurs as per the contract terms. If the insured loss event does not occur, you don’t get a refund. You have had the peace of the mind, while someone else in the large pool of insured has made a claim. It may be your turn tomorrow or several years to come”.

    Adeosun denied allegations that insurance firms don’t pay claims. “If they don’t, several blue chip companies that are hooked to their services would have abandoned them.Individuals also make claims. But those who receive claims will not make any noise about it. It is their entitlement. As it is in every other aspects of life, cases of failure and challenges attract more attention,” he said.

    He explained that there are several reasons an insurance claim may not be paid.

    When such a case arises, the National Insurance Commission, the regulatory authority on insurance, the Nigerian Insurers Association (NIA) and the Nigerian Council of Registered Insurance Brokers (NCRIB) will attend to cases of aggrieved customers on claims disputes, he said.

    Whoever is buying insurance cover should ensure that it is properly done and claims will be paid on insured losses, Adeosun added.

  • Dollar accounts for 83% of Nigeria’s foreign reserves

    Dollar holdings constitute 83.2 per cent of the country’s foreign reserves, figures obtained from the Central Bank of Nigeria (CBN) website has revealed.

    Other currencies in the basket are Euro 6.2 per cent; Pounds two per cent; Yuan 2.06 per cent and Riyal units worth $2.58 billion, representing 6.4 per cent.

    Further analysis revealed that the Reserve Portfolio was dominated by fixed deposits, which accounted for 47.3 per cent; funds under Asset Management 20.9 per cent; Joint Venture Company (JVC) cash call, 5.6 per cent and current account, 5.5 per cent as well as Sovereign Wealth Fund, 2.5 per cent.

    The reserves as at end of September 2012 stood at $40.64 billion as against $35.41 billion and $31.74 billion in second quarter, and third quarter, 2011. The share of the CBN holdings stood at 68.9 per cent while the share of the federation comprising the three tiers of government and Federal Government stood at 22.8 and 8.3 per cent.

    According to the report, the reserves could finance 17.8 months of foreign exchange disbursements and 11.44 months of imports in third quarter, 2012 compared with 11.4 months of foreign exchange disbursements and 7.33 months of import in second quarter, 2012. The reserves recorded an accretion of $5.23 billion in the third quarter over its level in the second quarter 2012 largely due to positive terms of trade shock.

    Total external reserves was $40.64 billion as at September ending 2012, which represented increases of 14.8 and 28.0 per cent when compared with the levels recorded in the preceding quarter and the corresponding quarter of 2011.

    The reserve was $44.6 billion as at January 10, 2013. Also, the aggregate demand for foreign exchange by the authorised dealers consisting of Wholesale Dutch Auction System (WDAS) and Bureau De Change (BDC) operators during the third quarter of last year stood at $6.51 billion, indicating a decline of 9.34 per cent and 51.92 per cent when compared with the levels recorded in the preceding quarter and corresponding quarter of 2011.

    A total amount of $6.49 billion was supplied in the review period consisting of $5.34 billion and $1.15 billion to the Wholesale Dutch Auction System (WDAS) and BDC operators. This indicated a decline of 7.86 and 42.47 per cent when compared with the second quarter of last year and third quarter, 2011.

    Also, a total of $9.69 billion was utilised during the review period consisting of $6.47 billion and $3.23 billion for visible and invisible trade.

    This represented 66.72 and 33.28 per cent. Further analysis showed that foreign exchange utilised for visible transactions has remained dominant over the last three quarters of last year.

    An analysis of foreign exchange utilisation by sectors revealed that $6.47 billion or 66.72 per cent was spent on the importation in the third quarter of last year. The importation of oil, industrial, food and manufactured products accounted for 29, 27, 19 and 16 per cent of the total amount utilised for visible imports.

    Also, $3.23 billion was expended on services, which comprised financial S$2.14 billion; business $0.27 billion; transportation – $0.44 billion while “others” accounted for the balance.

     

  • ‘Why transfer window is delayed’

    The hope of retirees to transfer their retirement savings account from one Pension Fund Administrator (PFA) to another may still take sometime, The Nation has learnt.

    The delay is as a result of the inability of the National Pension Commission (PenCom) to conclude work on Information and Technology (IT) applications.

    A source said PenCom is battling to settle some problems surrounding the initiative.

    Head, Research and Corporate Strategy PenCom, Dr Farouk Aminu, confirmed this, saying the Commission is working on the transfer window problems.

    He told The Nation that the framework has been issued to operators for implementation, adding , however, that work was still ongoing on the supporting IT application that would drive the initiative.

    To ensure seamless operation of the initiative, PenCom mandated PFAs and Pension Fund Custodians (PFCs) to deploy IT infrastructure for the job, saying such this must have adequate storage and retrieval capability for about 10 years.

    He explained that Section 11 (2) of the Pension Reform Act (PRA) 2004 specifies that an employee may not, more than once in a year, transfer the RSA from one PFA to another without any reason.

    He added that a review of the regulation would address multiple transfers of RSAs in a year.

    PenCom said the inability of any PFA to provide service to RSA holders will attract a fine of N100,000 and N10,000 for every month of violation.

    Similarly, a monthly sanction of N100,000 per RSA shall be imposed on any PFA who violates the law.

  • US insurer pays $6m in penalties

    Insurance Commissioner, California Department of Insurance Dave Jones said the National Union Fire Insurance Co. (NUFIC) of Pittsburgh, a member of AIG’s Chartis Group, had agreed to pay the California Department of Insurance (CDI) a penalty of nearly $6 million for violating fair business practices.

    “This is a win for California consumers and sends an important message to insurers about the cost of not complying with laws and regulations designed to protect consumers,” said Jones.

    The products covered under the settlement include group and blanket limited benefit plans, supplemental accident and disability policies, and accident and disability coverage provided with travel insurance policies.

    Many improper practices and violations were cited by insurance regulators, including delays and errors in processing claims, product limitations not explained clearly, failure to use licensed people to sell insurance products, and failure to fulfill and administer policies after sale, among others. As a result of these violations, CDI participated in a multi-state insurance regulators investigation and enforcement action against NUFIC.

    The settlement includes a required two-year monitoring period with an implementation audit performed by insurance regulators and a series of other audits and reports by the insurance company to ensure compliance.

    The agreement includes provisions for an additional $21 million in penalties should the company fail to comply with any of the stipulated conditions.

    Under California law, the $5,991,132.37 penalty payment collected by the California Department of Insurance was deposited in the General Fund of the State of California.

     

  • Expert advocates diversification of economy

    Nigeria needs to diversify its economy to enable it

    to develop enough buffers that would protect it against global financial crises, the Director-General, West African Financial and Economic Management (WAFEM), Prof. Akpan Ekpo, has said.

    Speaking at the Finance Correspondents Association of Nigeria (FICAN) Roundtable on Economy held in Lagos, he explained that there are indications that the world economies are still encountering challenges and Nigeria has to prepare against implications of those occurrences in the economy via diversification.

    According to him, many developed countries have cut aid to developing countries and this is a pointer that economies of those countries are facing some problems.

    He said oil and gas revenues cannot be sustained for too long because they will dry up in the future.

    He said developed economies, such as United States of America, United Kingdom, did not perform well in 2012 as a result of economic challenges. However, some African and Asian economies experienced relative growth.

    He said Nigeria remains an import dependent economy and needs to change from this economic direction if it wants to develop.

    He said the time was ripe for Nigeria to pursue the diversification of the economy to make the country less vulnerable to movements in oil prices.

    The European Central Bank last year slashed its Eurozone growth forecasts and warned that recession will drag on into the middle of this year, sending the euro plunging below 1.30 euro to the dollar.

    Greek lawmakers have also passed a tax bill seeking to raise state revenue by 2.3 billion euro, part of commitments demanded by international creditors to continue to receive further bailout funds. Euro-area finance ministers approved 49.1 billion euro of rescue payments to Greece in December 13 to keep the recession – wracked country solvent, with 34.3 billion Euros paid immediately.