The Enugu Electricity Distribution Company (EEDC) has said it is committed to providing its customers in the five states of the Southeast with smart meters in 2017 to reduce complaints about high bills.
EEDC’s Head of Communications Department, Mr Emeka Eze, stated this yesterday in an interview with the News Agency of Nigeria (NAN) in Aba, the state’s commercial hub.
He said the company had started providing meters in Awkunanaw area of Enugu State, adding that other states will gradually be metered.
Eze said: “Metering is one major thing we are taking very seriously in the New Year. Over N9 billion has been invested in metering project so far in the last one year.
“The metering gap is quite huge and we do not have the resources to provide meters for everybody at the same time.
“We have more than 700,000 unmetered customers in our network. So, it is something that will take us a while. The 700,000 are the ones we have in our books.
“There are electricity consumers we do not have in our books. They are the people we are trying to bring into our books through the enumeration we are to start this January.”
The spokesman said part of EEDC’s plan in the New Year would be to ensure that its services were improved to give customers value for their money.
He hoped that generating companies would improve their generation and improve the volume of electricity distribution to customers.
Eze said EEDC was forced to manage the little electricity it supplied, adding that the vandalism of oil pipes contributed to the low level of supply being experienced.
The spokesman urged EEDC’s customers not to delay their complaints about service problems to the customer service centres created to ensure access to the managers for quick solutions.
Enugu electricity firm to provide meters
