No fewer than 499,500 out of a possible 791,026 complaints have been successfully resolved by the Public Complaints Commission (PCC) within the spate of 18 months.
Additionally, within the same time frame, its newly established enforcement unit in collaboration with the Nigeria Police and the judiciary prosecuted 70 recalcitrant respondents and recovered N186 million for various complainants.
The Chief Commissioner of the Federation, Abimbola Ayo-Yusuf made the disclosures in a statement while giving a report of activities ongoing at the Commission.
He noted that despite the challenge of inadequate funding faced by the Commission since its inception, particularly when he assumed office about two and a half years ago, he had never relented in his fight against maladministration and corruption.
Ayo-Yusuf said publicising the report of his achievements in the Commission became imperative in view of the recent unrest by the three labour Unions in the Commission including, the Association of Senior Civil Servants of Nigeria (ASCSN), Nigerian Civil Service Union (NCSU) and the Parliamentary Staff Association of Nigeria (PASAN) over the implementation of the Consolidated Legislative Salary Structure (CONLESS) upon the migration from the Consolidated Public Service Salary Structure (CONPSS).
Read Also: Senate: Some Nigerians in mining sector colluding with foreigners to rip off country
He added that, under his watch, the systemic investigation had been carried out in the six geo-political zones of the country in the areas of management of the Ecological Funds by the 36 States of the Federation; poor service delivery in the Aviation Sector, crisis associated with the redesigning of the Naira notes by CBN and poor handling by the Commercial banks.
Other areas investigated he added included: the welfare of inmates by the Nigeria Correctional Services; operators of the Mobile Network on the unlawful deduction of customers’ money for unsolicited services, and the National Health Insurance Services for poor delivery, among others.
He said “Inadequate finance has remained the Commission’s greatest challenge since inception but notwithstanding, the Commission has continued to do its best possible against all odds.
“Due to the strategies put in place since my assumption of office two and half years ago, the Commission, under my leadership was able to receive not less than 791,026 complaints from members of the public aside cases initiated by the Commission, out of which 499,500 complaints have been successfully resolved and 291,526 is pending.”