Management of Peace Mass Transit (PMT) Limited has assured that as a law-abiding corporate citizen, it will continue to do everything humanly possible to obey court processes and procedures rather than obstruct the course of justice.
Giving this assurance on behalf of the company at the weekend was the General Manager, Peace Mass Transit (PMT) Limited, Ifeanyi Enete.
In a statement obtained by our correspondent, the company, while reacting to a lawsuit instituted by one of its customers via an Enugu High Court dated Thursday, April 7th, 2022, stated that it would take immediate steps to address the outcome of the lawsuit.
While noting that it will review the said judgment with its lawyers to come to a decision on the next best line of action, it however stated that in line with its operational guidelines its policy on refund is effective in the event of unforeseen service failure, particularly when it is operationally impossible to fully deliver.
In the statement which reads in part, the management said, “In our industry, we have the best record and capacity to move passengers on, and get them to their destinations safely, in the event of a break-down, in the course of a journey,” noting that its longevity so far, and appreciable record of service, have been fully merited coming only from God and loyalty, support and commitment of its core customers.
“However, we don’t rule out the possibility that some overzealous staff down the line can sometimes constitute obstacles to realisation of our corporate policy of prompt, enjoyable and safer road transport service for our valued customers. We shall continue to train, re- train and reorient them to become better service delivery agents. Meanwhile, we urge the travelling public, particularly our esteemed dedicated customers, to remain calm and continue to support us as we strive to provide them always, with better, safer and affordable travel facilities.”