OLAIDE: I thank PenCom and The Nation, especially Omobola’s Pension Solutions. I am happy to see ‘Pension Complaints and Solutions’ in The Nation.
I received N4,246.26 as monthly pension. But I need an upward review in my monthly pension?
Also, how can I apply for a loan to enable me start little business?
PENCOM: Please, visit your Pension Fund Administrator to see if you qualify for periodic pension enhancements.
OGHORODI: Good day. My name is Oghorodi. I retired from the Delta State Oil Producing Areas Development Commission (DESOPADEC) in August 2019. My pension administrator is PAL Pensions. But my PIN number is annonymous.
My pension of N6,900 is too small to make a living and the enhancement equally small. It has no meaningful impact on my life. I want to suggest that the balance of N785,151.82 be paid to my account since my monthly pension is not up to N10,000.
PENCOM: Please note that your account has been programmed. Therefore, you cannot access your funds as a lumpsum. However, your pension enhancements are likely to increase in the future.
BAKO: Greetings. My name is Bako. I retired in December 2016. Seven years, I have not received any enhancement. After I received an alert of N500,000 (as accrued right) on my phone in October, last year, I went to my PFA, FCMB Pension, to help me withdraw this amount or a fraction, but it was to no avail.
They said the amount would be spread monthly. But up to date, I have not been paid, despite PenCom third enhancement. I will like to know why.
PENCOM: Please note that the accrued right is one of the components of your Retirement Savings Account (RSA) balance to be accessed as monthly pensions.
Meanwhile, visit your Pension Fund Administrator to verify if you qualify for the pension enhancement.
ELIMIHELE: Good day, I retired from the Nigeria Postal Service (NIPOST) as a Deputy Director. I had a hanging issue with the IPPIS between May 2012 and August 2014, which is 27 months.
My monthly contributions were misrouted to Penman Pensions Funds Administrator, a non-existent PFA, instead of my genuine PFA, Premium Pension. I have written several times on this matter to the Integrated Personnel Payroll Information System (IPPIS) and Premium Pension to no avail.
Kindly advise on further action to take. Meanwhile, I want to send an email to your office. Who do I address it to?
PENCOM: Please, note that IPPIS will handle this complaint. Meanwhile, our email address is info@pencom.gov.ng
ALFRED: My name is Alfred. I will like to inform PenCom on the payment of my annuity. I was struck by stroke after my verification and have been receiving treatment until last year when Standard Alliance stopped payment without prior information. My case is unbearable as I cannot complete my treatment. Please help me.
PENCOM: Please, send this complaint with the supporting documents to info@pencom.gov.ng.
OMATSOLA: My name is Omatsola. I retired from the Delta State Direct Labourer Agency, Asaba in January 2011 on Grade level 12 Step 2. I attained 50 on June 7, 2016.
According to the Pension Act 2004, which stipulates a pensionable salary for a grade level 12 step 2 officer. Basic Salary N36,102:15; Housing Allowance N17,601.08; Transport Allowance N10,298; Total N63,000; N74,000. This amount was credited into my account but it has erroneously withheld since 2017.
On my monthly remittance, N9,989 is paid as deducted from my RSA. FGPL has contributed to this anomaly by not being honest and transparent.
I also need my enhancement as promised by FGPL. Please look into my complaint
PENCOM: Please send your complaint to info@pencom.gov.ng for further assistance.
CHUKWUEMEKA: Good day, my name is Chukwuemeka. I have been following up with my late wife’s gratuity since 2019. She passed on on March 25, 2019 and I have submitted the required documents.
PENCOM: Kindly provide more details, such as the Pension Fund Administrator and PIN of your late wife, her former employer and any other information that will assist the Commission respond to your complaint adequately.