PTAD complaints and solutions

PTAD

EESIE: My name is Esie. I recall that two years’ consequential arrears of pension were paid in four instalments. The first instalment of nine months was paid. The second instalment of another nine months was also paid. The third instalment of three months was not paid. The fourth instalment of three months was paid in June.

I, therefore, ask that the omitted three months’ arrears be paid.

PTAD: The complaint is being attended to.

UMARU: My name is Umaru. I wish to inform you that my June 2022 pension has not been paid. Kindly help me.

PTAD: Complaint is being attended to.

NDAMA: My name is Ndama. I have not received my June pension while others have got theirs.

PTAD: Complaint is being attended to.

SURAJU: Dear Omobola, I saw your response to my request in The Nation of Wednesday July 6, 2022 where you wrote that PTAD said they are recomputing my matter. Why? Well, thanks for your efforts and please help me keep it in view.

PTAD: Pensioner has been reinstated to payroll.

DUROJAYE: I am Durojaye. My complaint is that I was short-paid by N4,261.17 since 2014 for my federal pension share. Kindly help me.

PTAD: The complaint is being attended to.

ABDULLAHI: I am Abdullahi from Jos Plateau State. My father was a staff member of the Ministry of Defence, Civilian Unit for 16 years before he died in 1995. I have attended various screenings and verifications and the last one was in Jos in 2017. I have submitted the required documents for the payment of gratuity and pension benefits as a Next-of-Kin (NOK), but up to no avail. In 2020, I was called by PTAD to submit some documents, including bank account details. I did. In your publication of my case, PTAD is asking for my verification number, which I scanned and sent since then. I hope Omobola will assist me.

PTAD: NOK should provide deceased name and bank statement.

SGT SABURI: My uncle, retired Sgt. Alamu of the Nigerian Army, has not been paid pension since August 1999. Please, we need your intervention. We sincerely appreciate your services to pensioners. Kindly look into my uncle’s matter.  His pension was abruptly stopped in August 1999.

PTAD: Pensioner is advised to submit career documents for review

AYOOLA: The compliment of the season to you and your family. Please assist me as regards my pension allowance.  I didn’t see my pension for October, November and December 2021. Please help correct the anomalies. I retired in 2000. I attended the verification at Osogbo. The arrears of harmonisation were paid to me three times this year. Do everything within your power for me.

In addition to my previous complaints, despite my appeal to PTAD TO PAY my pension arrears, instead PTAD removed my name from the payroll with one circular letter, while others in the same category are still enjoying the benefits. For God’s sake, I am an old man and I use the money to buy drugs monthly. This has stopped since then. Please find solutions to my issue. Thank you.

PTAD: Mr. Ayoola should please provide detailed bank statement from period of complaint till date

AJIA: Good day, I retired as a Nursing Sister in 1994 from the University of Port Harcourt Teaching Hospital (UPTH). I have forwarded the required documents after verification by the head of Pensions UPTH to Abuja. I also wrote a letter and sent it through DHL to the Executive Secretary, Pension Transitional Arrangement Directorate. After which I received a call from Lagos that I should be expecting a mobile capture at Owo, Ondo State this October. But till date, no one has come to me. Note that I was last paid on September 30, 2020.

PTAD: Kindly scan and send your service documents, medical certificate, bank statement and BVN slip to complaints@ptad.gov.ng for further processing

UMARU: My name is Umaru. I have not received my arrears, though others have got theirs. Thank you.

PTAD: Kindly state the period of the arrears you are requesting, so would be able to investigate and take further actions.

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