Olufemi Abioye, director of Centre for Consumer Concern Initiative (CCCI), has decried regulators’ lack of attention to post-product compliance.
He said: “Most consumers are unaware of their rights, which is challenging for them to pursue restitution if a product causes them harm.”
Abioye said most do not get value and satisfaction from product or service.
“Although the manufacturer should guarantee safety of customers, regulators have a duty to adhere to production and safety requirements”.
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“What is evident is FCCPC, SON and NAFDAC do not effectively monitor products. This is attributable to poorfunding and others…’’
the truth is, a manufacturer will rather spend less to produce a product while hoping to reap a bounty of profit, thus the tendency to compromise product composition and stipulated specifications”.