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Tag: British Airways

  • Retired Air Vice Marshal Obierika dies mid-air on British Airways flight

    Retired Air Vice Marshal Obierika dies mid-air on British Airways flight

    A British Airways (BA) flight from London to Abuja was forced to make an emergency diversion to Barcelona, Spain, after Prof. Osita Obierika, died mid-air.

    Obierika, a retired Air Vice Marshal (AVM) of the Nigerian Air Force (NAF), was a former Air Officer Commanding (AOC) Training Command, Kaduna and a directing staff at the National Defence College, Abuja.

    The Octogenarian was said to have been returning to Nigeria from the United Kingdom where he was being treated for cancer.

    Read Also: I’ve not heard Tinubu complain about challenges he inherited, says Mohammed

    According to reports, the aircraft departed London’s Heathrow Airport at 11pm on Sunday, October 5 and was to arrive Nnamdi Azikiwe International Airport, Abuja, by 5am on Monday.

    However, around 1:30am, the pilot declared a medical emergency and diverted to El Prat Airport in Barcelona, Spain.

    A source, who confirmed his death, said there were many senior officers at the Abuja airport awaiting his arrival before news of his death filtered in.

    It was gathered that the incident caused distress among passengers especially a pregnant woman said to have required urgent medical attention.

    British Airways apologised to passengers for the disruption, assuring them of support and alternative travel arrangements.

    The airline said a replacement aircraft was deployed to continue the journey to Abuja, with the flight rescheduled to depart Barcelona at 2:50pm local time and arrive in Abuja around 5:45pm.

    It was not immediately clear if Obierika’s remains were deposited in Barcelona or arrangements were made to return his body to Nigeria on the new flight.

    A native of Enugu-Ukwu in Anambra State, Obierika was a distinguished elder statesman who was fondly called Prof.

    He remained active after retirement, delivering lectures on national security at public events including a 2021 lecture at Baze University on “Security Sector Reform in Nigeria and the 4th Industrial Revolution”.

  • British airways to resume flights to Israel on April 5 – Reports

    British airways to resume flights to Israel on April 5 – Reports

    British Airways plans to resume flights from London to Tel Aviv on April 5, following a ceasefire agreement between Israel and Palestinian movement Hamas.

    Israeli news portal Arutz Sheva reported on Monday that the airline announced in Oct. 2024 that it would suspend flights to Tel Aviv until the end of March 2025.

    The airline will initially operate one flight a day, and later the frequency will increase to two flights a day, the news portal said.

    Israeli media reported on Friday that another low-cost UK carrier, easyJet, would resume flights to Tel Aviv on June 1.

    Read Also: Technical fault grounds British Airways aircraft at Lagos Airport

    Israel and Hamas, with the mediation of Qatar, Egypt and the United States, agreed on January 15 to a 42-day ceasefire and declared their intention to finally end the hostilities that have claimed the lives of 46,900 Palestinians and about 1,500 Israelis over 15 months.

    The hostilities spread to Lebanon and Yemen provoking an exchange of missile strikes between Israel and Iran.

    The first stage provides for partial exchange of prisoners, the withdrawal of Israeli troops to the Gaza borders and humanitarian aid. The second and third stages are yet to be agreed upon.

    NAN

  • Technical fault grounds British Airways aircraft at Lagos Airport

    Technical fault grounds British Airways aircraft at Lagos Airport

    • Carrier offers accommodation , re-books affected passengers

    A technical fault developed  in a British Airways aircraft has partially disrupted its  flight  operations at the Murtala Muhammed International Airport ( MMIA), Lagos.

    Sequel to the development, sources  hinted that the carrier was unable to move passengers out of the country through the  Lagos Airport.

    The carrier, it was learnt , has,  however, reached out to affected passengers  apologising  for the delay concerning their flight.

    It was gathered that most  of the passengers  have been re-accommodated on other flights.

    The carrier, a source confirmed, has instructed its team to  work hard to book the remaining customers on a flight as soon as possible.

    While the delay lasted, the carrier’s Regional Commercial Manager Nigeria & Ghana, Mrs. Tutu Otuyalo said :  “We will cover accommodation and meal costs for customers. We would never operate a flight unless it is safe to do so. Most of the affected passengers have been re-accommodated to other flights.”

    A source who revealed that the spares needed to replace the fault on the aircraft have already been flown to the country and are presently being fixed assured that the passengers will be airlifted as soon as this is done.

    While some of the affected passengers have been endorsed on other available carriers like Virgin Atlantic and Delta Air Lines and other carriers BA has alliances with, others who could not be put on other airlines or other BA flights have all been put in hotels with their feeding and other needs taken care of.

    Read Also: British Airways opens lounge for passengers at MMIA

    The hitch, the source said, only affected the June 19th flight, as other flights by the same airline have been operating successfully.

    Barring further delays, the remaining passengers may be flown out of the Lagos airport on Friday evening or Saturday.

    The source, however, said that since the challenge occurred, no single passenger had been left unattended to or allowed to sleep at the airport, as they have all been taken care of.

    The British Airlines flight number BA 74, which was scheduled to depart from Lagos to London at 10:50 on Wednesday, June 19, 2024, suffered a hitch as the scheduled aircraft developed technical problems.

    The flight was finally cancelled after 1:00 a.m., with passengers being asked to cancel their immigration forms and go back to baggage claims to collect their already checked-in luggage.

  • British Airways opens lounge for passengers at MMIA

    British Airways opens lounge for passengers at MMIA

    British Airways has opened a renovated luxurious lounge at Lagos Airport for passengers connecting its passengers to global destinations.

    The new facility is a fallout of significant investment, where the British airline created zones throughout the 360 square metres of space to cater to different passengers’ needs.

    The opening of the facility came on the heels of a six-month refurbishment.

     The space for the facility, the carrier said, has been cleverly designed to give customers more room to enjoy an upgraded food and beverage experience.

    Speaking on the benefits of the facility, the Managing Director of the Federal Airports Authority of Nigeria (FAAN), Mrs Olubunmi Oluwaseun Kuku described it as a good infrastructure to improve customer experience.

     She said: “I would say that coming in here today and experiencing this new lounge with British Airways in partnership with STS clearly demonstrates the development that British Airways is bringing to Nigeria. More importantly in line with our guidelines for customer experience being a priority.  I walked around the lounge and I asked very simple questions of which I got very remarkable answers. A lot of the work that was done in the lounge today was done in collaboration with Nigerian entrepreneurs. You heard about the collaboration with the gallery, a lot of the woodwork, the furniture are all by Nigerian entrepreneurs so they definitely make me proud. I also looked at the cuisine that they are serving as well as the experience.” 

    “There are very few things that are important to us, each area has a charging section, there are rest areas, and wheelchair accessibility, as well as making sure that passengers with disabilities are catered for.  I do notice that they also have a rest area as well as showers. I will definitely say that this experience is comparable to all global locations where British Airways has a first-class lounge. I’m extremely proud of them and I’m hoping that we see more collaboration and better expansion as we go along.”

    The airline said the facility will also allow passengers to relax, dine or work in a premium space, while also proudly exhibiting local art from Akoje Gallery.

    Read Also: Lagos bound British Airways passengers escape death at Heathrow

    British Airways said passengers will be transported into a new contemporary lounge as soon as they pass through the grand entrance with floor-to-ceiling glass. 

    It said: “For those who want to dine ahead of the evening flight to London, there is a self-serve dining area with a wide selection of freshly made dishes.  The food and drink menu offers a range of Nigerian classics and British-inspired dishes which will change regularly.

    “Customers can also pull up a chair at a newly built bar where a bartender will serve drinks including cocktails, wine, and soft drinks.

    “To commemorate British Airways’ strong association with Nigeria, art from local artists will be displayed across the lounge.  The airline has launched a partnership with Akoje Gallery – founded by Maro Itoje and Khalil Akar – to curate an innovative new in-lounge exhibition featuring and celebrating guest artists.  The first showcase of works is themed ‘New Beginnings’ to celebrate the lounge opening. 

    “The newly imagined lounge space features a quiet room with day beds, while the main area features relaxing comfy sofas and clusters of tables and chairs.  Customers needing to work can take advantage of new printing facilities.”

    Speaking about the facility, British Airways Chief Customer Officer, Calum Laming, said: “We’re focused on investing in the entire customer journey, not just on board.  For many of our customers, lounges are an important part of their experience, and the re-design of our Lagos lounge is a key part of our transformation strategy across our lounges around the world.

    “We’re delighted to open our doors to this stunning lounge in Lagos and we’re confident customers will enjoy spending time in this cleverly created space.”

    The lounge is open to customers traveling in Club World (business) and first, as well as Silver and Gold Executive Club Members.

    Also speaking, an official of The Akoje Gallery, Khalil Akar, added: “We are honoured to partner with British Airways and give local Nigerian artists the chance to showcase their talents in the brand-new Lagos Lounge. We hope British Airways passengers enjoy the immersion in Nigerian culture and the artists’ contribution to their local art community.”

    In his comment, British Airways Head of Sales for Africa, South Asia and the Middle East, Juan Pedro said: “I’m delighted to be here today to open this new lounge. Lagos is an incredibly important city for us, we want to elevate the customer service even more. This lounge is a brand new open space with seating for 110 customers, we have a new food offering, we have a hot buffet, and a quiet room that allows our customers who want to just relax or take a nap before their flight to do so.

    “We have shower facilities and we have something bespoke, our customers will be able to enjoy champagne and a selection of champagne selections. British Airways is upgrading a big part of that is focusing on customer experience. Lagos is an incredible city for us so we must look at the facilities that we have over here and see how we can make it better.

    “In particular with lounges, it’s something that we are looking at very seriously, we just refreshed all our lounges in Heathrow and we opened an incredible new lounge. Next year we will be launching some new lounges in both Miami and Dubai. It’s part of the transformation program that we are trying to achieve by elevating the customer experience.

    “We are looking at everything that we can offer our customers here in Nigeria. I’m glad that we can offer two flights every day into Nigeria. One from Lagos and Abuja.

    “Customer service is very good and to get benefits from London and the United States. Like I said we are currently reviewing our facilities and seeing how we can make them even better. “

  • British Airways warns strike expected to ground more flights

    THE British Airways on Tuesday warned that customers would face more disruption, with about 100 flights likely to be cancelled as it attempted to recover from the first pilots’ strike in the airline’s history.

    The 48-hour walkout, which endedon Tuesday midnight, will have more effects on BA’s service over the next few days as it moves aircraft and crew back to the right places.

    The British’s flagship carrier was forced to cancel almost all of its 1,700 flights over the two days, hitting 195,000 customers.

    The airline has offered the pilots a pay increase of 11.5 per cent over three years. The union wants a bigger share of the company’s profits.

    Read Also: British Airways relocates operation to new terminal at NAIA

    Further disruption to flights will add to the estimated £80 million hit from the damaging two -day walkout.

    A statement by the airline said: “The nature of our highly complex, global operation means that it will take some time to get back to a completely normal flight schedule. Due to the union’s strike, nearly half of our fleet of over 300 aircraft and more than 700 pilots will start the day in the wrong place.”

    It added that more than 4,000 cabin crew have had “disruption” to their rosters and “in many cases, will be unable to operate again for several days due to legal rest requirements”.

    The airline refused to confirm exactly how many flights would be affected over the next few days. No new talks with the union have been scheduled to resolve the next walkout, planned for September 27, with BA and the British Airline Pilots’ Association still battling over the terms of a pay deal.

    Balpa, which represents the majority of BA’s pilots, yesterday warned again that it would consider further strike dates if BA continued to refuse “meaningful negotiations”.

    “Surely any a reasonable employer would listen to such a clear message, stop threatening and bullying, and start working towards finding a solution,” said BALPA General Secretary Brian Strutton.

    BA Chief Executive and Chairman Alex Cruz,  yesterday, admitted that the unprecedented strike action would “punish” the brand.

    The airline said customers affected had the option of a full refund or could rebook on an alternative date or airline.

  • ‘How cost, service delivery drive airline operations’

    Kola Olayinka is the Regional Commercial Manager, West Africa at British Airways. In this interview with Medinat Kanabe he speaks on the company’s growth trajectory in the last 100 years vis-à-vis opportunities and challenges in Nigeria’s economic landscape, especially for aviation business. Excerpts:

    British Airways celebrated 100 years recently, what are your thought on this accomplishment and what is the future of the airline?

    I think the future is very bright. I will borrow the words of our CEO, ‘We have started looking at the next hundred years.’ So the future is very bright and the one thing I will borrow from our CEO is that British Airways wants to be the absolute best airline in the whole world. Before now, people would refer to British Airways as one of the best airlines in the world, but we want to be in an undisputed way, the absolute best airline in the world and we want that to come from our customers. When your customers acknowledge that you are the best then you are truly the best and I think the icing on the cake will be when the competition also accepts that you are the best. That’s what we think the future holds for British Airways.

    A lot of airlines have come and gone in these past 100 years, what has kept you going?

    I think our customers more than anything else has kept us going. The fact that service is what we do. Our CEO said that it is in our DNA, it is part of us. Service to people is what we do and that is what keeps people coming repeatedly. You can imagine having a business running in Nigeria for 85 years and all over the world 100 years; that’s not a mean feat and that is not to say that we don’t sometimes get things wrong but when we get things wrong, we get it right massively so if we offend any of our customers or we did something that is not very great, whatever it is, we recover massively and I think that’s the trait. That you keep your customers happy, your staff is always there to delight the customers, your shareholders are happy. These three are your key stakeholders and you can’t go wrong with them.

    When you talk about recovering massively, what do you put in place?

    I think it’s everybody. I tell you one of the things we do here in Nigeria and I am sure all over the world is that when you have a problem or you are dealing with a customer, you own it and you end it so we don’t have a lot of bulk passing. We don’t practice things like – oh, it’s not me, it should be this person or that person. If you are having a problem with Mr. A, whoever Mr. A is, you own the problem and you find a solution for Mr. A until you get it. It does not matter where in the world you will get the result from, look for the solution, get it for the customer until the customer says thank you.

    For me, I think the biggest kick I have ever had from working for BA for all these years is when my customers travel, and they come back after paying us money and they say thank you. It really makes my day.

    How many countries does BA operates in and what are your performances?

    It is a moving target and even as I am speaking now, we are starting new routes and we are deleting some. I cannot say for sure because you might just find out that the figure is wrong because we are stopping some. I know for example that we are turning away some countries and we are starting new ones all over the world.

    The reason for stopping the countries is commercial- are we making enough money in this country? It is as simple as that. If we are, then we enhance the country. So if we are going three times a week and we realise that people are asking for more, then we can start flying every day if the government of that country allows us to do that.

    How will you assess your performance here in Nigeria?

    I think the customers are talking. If we have been here 85 years then the customers are talking. If we haven’t been doing good, then we wouldn’t be here. The customer is the one that dictates what happens to any business. If the customers are not there, you can make all the noise you want, they are not there. Take example, right now, the aircrafts are full. I am not saying it out of arrogance but in a thankful way to our customers. We have been full for the past five weeks and we are going to be full till the end of September. Who are the people on the aero planes? Customers- loyal and wonderful customers who we make efforts to delight and who keeps coming back because they appreciate us, and we also appreciate them as well. So, it is all about the customers at the end of the day.

    In what ways do you give back to the society?

    We do our things very quietly; you know in a British way, we don’t make too much noise. We identify worthy causes and then we follow those causes through. We have a school in Kuje, Abuja. The last time I checked it was about 2,500 students in the school that we have been supporting quietly for years. We have a school in Lagos called Bola School; we have been supporting them for years. We started a new one with the girls coding of the Pearls Africa Foundation (PAF) and it is not going to be a one-off thing. It is something that we want to be supporting, making sure that by the time they grow up they will be able to give back to the society themselves. It is an ongoing thing and it is something we are very proud of. I came across PAF one day when I was watching TV and saw Abisoye Ajayi on CNN and I was so amazed and decided to research on her. My colleagues also did their investigations and we found out what she is doing so we decided to support her.

    How do you reward loyal clients and travel agencies?

    We reward them in so many ways. We have a commercial relationship with travel agencies with us. A relationship where we are partners, they sell on our behalf and we reward them according to the volume they sell.  If you ask how we reward loyal partners/customers, you know when you are buying tickets and flying with us from time to time we have loyalty programmes which we call Executive Club so you are a member of this club; for each flight you take you get AVS and that’s a reward. So, from time to time if there are free tickets, we can suddenly call you and say you are entitled to a free ticket which you can give to any of your loved ones, apart from wonderful service both on ground and onboard.

    What challenges have the company faced in these years and how have you been able to overcome them?

    Every company has challenges. I will not call them challenges but opportunities because in every challenge lies an opportunity. Recently, around 2015 we had an issue with accessing foreign exchange and we are still here. Some people couldn’t survive it, but we weathered the storm. You can imagine what has happened to Nigeria in 85 years and we have been here through that history. There are times you don’t make money, there are times the competition is so much but hey! That’s why they employed people like us so that we can make things work.

    Are there policies in place in Nigeria that is hindering your business?

    My answer will be a true no because when you go into any country, we look at the country, study the laws, abide by it and operate within the ambit of those laws. However, if we feel that there are things that we feel are not quite good, we have avenue that we talk between the two government– UK and Nigeria.

    British Airways is seen as one of the most expensive airlines to fly, how have you been able to keep your customers?

    I don’t think they are saying that. I just said that we are full, so I will change that to British Airways is one of the airlines or the airline that gives good value for money, not expensive because if you are most expensive, you will run yourself out o, not expensive because if you are most expensive, you will run yourself out of business. If I go to a shop to buy a shirt and it is expensive, I will not go back there but if I find something in the shop that can convince me to pay a little higher I will keep going back there so what the customers are saying to us is not that we are too expensive, but they are saying they get value for their money here. But let me reassure you, with the competition, we are always checking what others are doing so we can’t be very expensive.

    You were named one of the safest airlines to travel with, how did you achieve this?

    Quoting our CEO and what I strongly believe in, safety and security is our number 1 priority. No compromises at all. So, I am not surprised that we were named the safest airline to travel with. I will rather say in the world not only in Europe and we don’t make noise about it. When a customer steps on the plane they assume they are already there. When I step on a BA plane, I just go to sleep because I know I am getting there by the grace of God. We do not joke with it and I can site instances for you where you consider very small but in the books of BA there is nothing like that because we know accidents don’t work with aircrafts and one single accident can actually put you into very serious trouble as a company.

  • British Airways faces $230m fine

    BRITISH Airways faces a record $230 million fine after a website failure compromised the personal details of roughly 500,000 customers.

    It would be the largest penalty yet under a tough privacy rule known as the General Data Protection Regulation, which came into force last year in the European Union (EU).

    The UK Information Commissioner’s Office said weak security allowed user traffic to be diverted from the British Airways website to a fraudulent page starting in June 2018. The regulator said the company will have a chance to contest the proposed fine.

    Attackers were able to harvest customer details including log ins, payment cards, and travel booking details, according to the regulator. The airline disclosed the incident in September 2018.

    Read Also: British Airways rewards travel partners

    The 183.4 million pounds ($230 million) fine is roughly 1.5 per cent of British Airways’ annual revenue. The carrier, which is owned by IAG (ICAGY), said it would fight the penalty.

    CEO Alex Cruz said in a statement: “We are surprised and disappointed in this initial finding. British Airways responded quickly to a criminal act to steal customers’ data. We have found no evidence of fraud or fraudulent activity on accounts linked to the theft.”

  • BA rewards top selling agent in W/African sub-region

    In furtherance of its commitment to its trade partners, British Airways has awarded its top selling agent in the West African sub-region, for their contribution to the airline’s performance in 2018.

    Finchglow Travel Agency who have been in partnership with British Airways for some time, were awarded a plaque and certificates in addition to a business class ticket to any location on British Airways network.

    Read Also: NCAA gives travel agents ultimatum

    Speaking on this, British Airways Regional Commercial Manager, Kola Olayinka said, “Our partners are an extension of our BA family and we have a strong standing relationship that we value with each and every one of them, new and old. We are always delighted to celebrate the hard work and dedication shown by them and this particular honour goes to Finchglow Travel Agency.”

    Receiving the award, the Group Managing Director for Finchglow Travel Agency, Bankole Bernard, reaffirmed their commitment to British Airways, the foremost airline, making travel seamless in the region.

     

  • British Airways rewards travel partners

    For delivering better than other travel agents, British Airways has rewarded over 100 top performing Nigerian travel agents in a well-attended event in Lagos.

    The award ceremony was hosted by British Airways’ Trade Sales Manager for Nigeria, Ademola Sanya.

    The event, which was held to honour and appreciate top travel agents also focused on updates on its products and services as well as new initiatives in service delivery and selling of BA products.

    Speaking on the occasion, the Regional Commercial Manager for West Africa, Kola Olayinka said, “It is always an exciting time when we gather with our Trade Partners at events like these. It gives us the opportunity to discuss and interact with them, on our various offerings and how to better equip and serve them.”

    In his response, Commenting on the event, Managing Director Finchglow Travels and NANTA President in Nigeria Mr. Bernard Bankole commended British Airways for remaining a strong leader in the Aviation sector in the country and thanked them for the awards and the training session. According to him, “this will incentivise us to do even more for BA.”

    Winners that emerged from the award include; Finchglow Travel who clinched the highest selling agent countrywide and Quantum Travels who bagged the award for the highest selling agent to the Unites States. Other agents who received awards and were highly commended by the British Airways management team were Traveltron, Reward Travels and HRG.

    During the event, the Managing Director of Bravo Alpha Travels, Mrs. Bukky Akintobi was the lucky winner of the raffle draw which won them a free business class ticket to London.

     

  • British Airways relocates operation to new terminal at NAIA

    British Airways has relocated its operation to the new international terminal at the Nnamdi Azikiwe International Airport in Abuja.

    The relocation came following a directive by  Federal Airports Authority  (FAAN) that all the international airlines should move into the new terminal on or before 30th April.

    FAAN said the relocation of the airlines would enable it commence renovation work at the old terminal.

    BA relocated her operations on Tuesday when it landed its B777-300 at 4:40a.m with 220 passengers and crew onboard; comprising 207 passengers and 13 crew members.

    The Regional General Manager of North-Central of FAAN, Mr. Sani Mahmud said the relocation of BA to the terminal would lead to full utilization of the facility and also help the authority streamline its international operations.

    He said: “We feel fulfilled. We started with the commissioning of the airport by Mr president on the 20th of December 2018 and we prepared and started receiving flights immediately into the terminal with Asky.

    “Today, all our 12 international airlines have moved in, the last being the British Airways. We are sincerely grateful to government for providing this edifice and you can see from the faces of the passengers that they are all happy to be in a new facility like this.”

    Mahmud expressed hope that more international airlines will indicate to make Abuja a destination.

    He also assured Nigerians and the world that the team in Abuja airport are competent enough to maintain the new facility.

    “The ultimatum given to the airlines worked because we gave them 31st March in the first instance but two or three requested for extension to this time and by the grace of God, all of them have moved in.”We hope that more international airlines will come into Abuja in view of the facilities and the fact that Abuja airport is certified.”

    Read Also: British Airways ‘partner for Life’ promo takes flight

    Also speaking, the International Terminal Manager, Hajara Musa disclosed that over 500 cameras have been installed in strategic areas in the new facility to boost its security and safety.

    She said: “Haven identified the risk attached to insider threat, we have over 500 cameras already installed and we are still going to put more.

    “Every day we discover open area and we call the attention of the contractor on the need to empower the place with camera and there is always somebody at the control room who will alert you immediately he sees anything that is abnormal going on.

    “There are no blind spots around the baggage area because it is full of cameras, personnel are at alert, the control room is at alert and we are moving round the clock. So, we are on ground.”

    One of the BA passengers, Sen. Garshom Bassey urged the federal to go into more partnership with the private sector in order to establish more facilties across the country.

    He said: “The problem we have in Nigeria is not having a new facility, it is sustaining the facilities that we have had. So, as a first time of using this facility, it looks wonderful, looks beautiful, clean, well maintained but my hope is that the authorities would be able to maintain this so that if you come back here in five years’ time it will look exactly like this.

    “We have been talking about public private partnerships. It is important that some of the entities that the private sector may be interested in are handed over to the private sector and taken off the federal budget. That way, it will be more efficiently run.

    “I think that is how it is mostly done in most parts of the world now. You hardly see any airport that is run by government. Most airports especially in the developed world are run by private sector and some on PPP arrangements.”

    He continued: “So my advice is that the aviation authorities look into these kinds of options so that you can generate revenues and you don’t have to wait on federal budget for revenue just to maintain the airport.

    “I am saying that the experts should look at all options so that aviation is not totally dependent on federal budget so that there can be other ways of creating revenue streams for this airport to maintain it so that money is not an excuse.”

    Another passenger, Mrs Pauline Tallen adviced the authority to put measures in place to ensure that the facility is properly maintained.

    “I am very impressed with the facility and the mode of operation here. It is fast and smooth and I must commend the federal government for the good job they are doing here.

    “I pray that we continue to maintain the facility because maintenance is our problem in Nigeria so that we can meet with other developed nations. If we maintain this properly, we will be able to meet up the standard we see in other countries.”