Tag: delivery

  • Man boosts healthcare delivery in Ogun State

    Man boosts healthcare delivery in Ogun State

    A concerned citizen has boosted healthcare delivery in three local government areas in Ogun State when he donated equipment worth several millions of naira to public hospitals. ERNEST NWOKOLO reports.

    The healthcare facilities in the state – owned public hospitals and clinics in the three local government areas of Ijebu North-East, Ijebu East and Ogun Waterside received a boost as a concerned citizen donated equipment worth several millions of naira to them.

    The donor Alhaji Olubiyi Ismail, who gave out the equipment in Ijebu – Ife for distribution to the healthcare centres in the 32 wards of the beneficiary – three local government areas, said the rationale behind his gesture was to support the effort of Governor Ibikunle Amosun in the healthcare sector through Public Private Partnership (PPP).

    The equipment which include electric and manual beds, electronic and manual peadiatric mattresses,  peadiatric scales for new born babies, crutches, wheel chairs, examination tables among others, are to be distributed to the Primary Healthcare Centres (PHCs).

    Ismail, who is eyeing the House of Representatives seat for the councils in 2015 on the platform of the All Progressives Congress (APC), said he was compelled to make the donation when it dawned on him that the state government alone cannot do it alone

    He said: “what prompted this idea was one of my visits to the health centre in Ijebu East,  I wasn’t happy with the standard of equipment and facility there and I took it upon myself  to donate the bit that I can do to the society. I have to do it in order to improve the quality of service delivery in the health sector of my community.

    “There are identified gaps in terms of infrastructural development within the state in so many years, but the governor has come in the last three years and he has been here to do the best he could. But as a citizen of the state, I have to support his cause. That is why this community empowerment is coming up. It is not as if what is in the state already is so good to be satisfied with, but we need to improve on what is on ground.

    “I’m looking at the health sector because I’ve seen lapses. Right now I see the health sector as being an important place to make a change. Someone can come tomorrow and look at educational sector. If different politicians can look at different sectors without us all doing the same thing all over again like we’re re-inventing the wheel, we will move forward.”

     

  • Firm promises prompt service delivery

    Multichoice, owner of DStv, has assured subscribers that it will continue to provide access to premium content and advance broadcast technology to boost its services.

    During a MultiChoice Customer forum in Ibadan, Oyo State, DStv Public Relations Manager, Caroline Oghuma, said the objective of the forum is to thank subscribers for their loyalty and listen to their suggestions, advice and complaints as part of efforts to enhance the firm’s effective operation.

    “This forum is equally designed to bring customers closer to the DStv brand for our esteemed subscribers to know and meet some of the people behind their pay-TV of choice,” she said.

    The Chief Monitoring Officer, National Broadcasting Commission (NBC) Mrs. Pauline Ehusani lauded MultiChoice for the forum initiative. She advised that the engagement be sustained because it is an important strategy in customer relations.

    Issues raised at the forum included how to resolve the challenge of rain-fade, migration from one bouquet to another, payment channels for DStv subscription, introduction of toll-free customer line and pay-per-view services.

    The MultiChoice’s Regional Sales Manager Southwest, Adekunle Adenuga advised subscribers to engage DStv-accredited installers when setting up their decoders and for other after-sales services.

  • Efficient delivery system key to SME growth’

    Efficient delivery system key to SME growth’

    Electronic commerce (e-commerce) has become a significant tool in unlocking job creation and innovation for small and medium sized enterprises (SMEs) in Nigeria, the Deputy Managing Director of Kaymu.com.ng, Nigeria’s online marketplace, Evangeline Wiles, has said. Wiles, in a statement, saide-commerce and mobile commerce have dramatically changed the way small businesses reach customers, making it faster and easier for consumers to make purchases on the go while avoiding the hassles of going to the store.

    Wiles said the online marketplace provides a springboard for SMEs, transcending local and regional boundaries to attain a global reach. She said many SMEs are already taking advantage of the opportunities afforded by e-commerce to tap into a bigger clientele, new market and increase their revenue.“We’re now living in a time when competition is driving brands to innovate, giving their customers better products, customisable options, efficient delivery and more purchasing channels to choose from,” she said.

    She noted that large retailers have set the bar high for SMEs who are just looking to break into the e-commerce market, and that for small retailers one of the most pressing challenges is poor delivery and tracking system. According to her, the proliferation of SMEs into e-commerce present new challenges for the sector that do not have the capacity to overcome them unassisted.

    According to Wiles, “One of the major challenges faced by SMEs remains inefficient delivery system. For an online marketplace such as Kaymu that provides a platform for buyers and sellers to conduct business, we have seen cases whereby the seller has a good product offering, great image quality and the most competitive price, but does not have the capacity to deliver.”

    To address the challenges, she said e-commerce platforms have to provide technical assistance to sellers on their platforms by providing SMEs market intelligence, spotting opportunities and developing specific delivery solutions for SMEs to effectively work in the online marketplace.

    “This is a call for delivery companies and systems to operate a functional delivery process that facilitates prompt and efficient delivery and tracking system as this is pertinent to SME growth”, Wiles concluded.

  • Service delivery key in business, says Fidelity Bank

    Fidelity Bank Plc has said service delivery remains the most critical factor in starting new businesses.This fact emerged recently at the Fidelity SME Forum, a weekly radio programme sponsored by Fidelity Bank Plc.

    Speaking on the theme: “Managing and Growing a Retail Business in a Fast-Growing Market”, the Managing Director & Chief Executive Officer, SLOT Systems Limited, Nnamdi Ezeigbo said that rather than running around looking for capital to set up a business, potential entrepreneurs should focus more on how to render quality service to the customer.

    “The most important thing when it comes to business is the question of how do you start? Most people always run around looking for start-up capital and how they would raise money to start business. I think the best way to start is by rendering services and that is what I did”. He explained that he invested in social capital when he found out that he could not raise the needed fund to start his business. “I could not have afforded to raise money to start a store as at that time, so what I did was to invest in myself, train myself and acquire the technical know- how and then with that I was able to build what is called social capital and not financial capital”.

    Ezeigbo, whose company is one of the leading brands in the mobile phone sales and distribution segment of the telecommunications industry, advised entrepreneurs to invest in the capacity development of their workforce. He acknowledged the fact that organizations are made up of people, processes and systems/infrastructure but insisted that employees are the central pillar upon which any business stands.

     

  • ‘Commitment key to service delivery’

    Medical Director, the Federal Neuro-Psychiatric Hospital,Yaba, Dr Rahman Lawal has said commitment to work is the solution to effective service delivery.

    He said it is only committed and willing members of the Civil Service that can move the country forward.

    He spoke at the party for the outgoing Chief Health Record Officer of the hospital, Alhaji Olawole Bello, who retired after 35 years of service.

    Dr Lawal attributed Bello’s long stay in the service to his commitment to work,as “he defies the odds with his high work ethic”.

    Former Chief medical Officer of the Hospital, Dr Idowu Malomo, said he came to the event because he wanted the young people to see Bello as he the epitome of a good civil servant.

    He described him as godfather to anybody who desires the progress of the hospital as he calls them “Yaba boys and girls”,because they love their work.

    He said: “Bello did his work diligently without recourse to what he will gain from it, I stressed that, that was the deciding factor in him being promoted to the post of chief health record officer,despite the odds against him.”

     

     

  • Bill to regulate child delivery underway

    Akwa Ibom State Government yesterday said it would soon send a bill to the House of Assembly to stop baby delivery in churches.

    The Commissioner for Health, Dr. Emem Bassey, said this during the Seventh Akwa Ibom State Council on Health meeting, organised by the Ministry of Health and non-government organisations (NGOs).

    The theme of the programme is: “Improved maternal and child health care approach.”

    Bassey urged pastors to encourage women to deliver in hospitals, instead of risking their lives by delivering under unskilled personnel.

    He said government was determined to ensure adequate use of the Primary Health Centres (PHCs) spread across the 31 local governments.

    The commissioner said there are over 360 PHCs in the state, yet people are not utilising them.

    He explained that if every woman is delivered of her baby by a qualified health personnel, maternal death will reduce.

    Bassey, who decried the attitude of Primary Health Service (PHS) workers towards work, warned that councils soon would start monitoring them.

    The Chairman of the Hospital Management Board, Sir Val Attah, thanked the commissioner for reviving the PHS.

  • Fraudulent federalism; FRSC and Sunday service; Women and delivery services

    Fraudulent federalism; FRSC and Sunday service; Women and delivery services

    When will true federalism come to Nigeria? Is the current wave of violent unrest in Nigeria not directly linked to the massive 40-year fraudulent federalism and fiscal fraud with the resultant underdevelopment that has reduced Nigeria’s children’s maximum aspirations to celebrate the sporadic arrival of electricity sparks while in other countries, even African countries, electric power never departed, but just increased in 40 years? Those other African countries have never known an epidemic of fuel fumes and generators. Governor Fashola has asked this ‘True Federalism’ question as many times as this column has. Who can reconcile ‘True Federalism’ with the warped LGA creation between Kano+ Jigawa with 77 local governments and only 20 for Lagos State? Add to that warped federal policies on water, power, railways, jobs, scholarships, education and health. It is a miracle of self-help allowing us to survive the evil machinations of federal rule!

    To what purpose does the FRSC patrol the road on Sundays when locals are taking their children to and from church or lunch? Is it road safety? That is the time the FRSC selects to do ‘stop and search’ on the only day you are trying to get on the right side of God. I always feel sad when I see a danfofull of suffering citizens or a vehicle driven by a woman with her children or a family man with his family under such stress of Sunday. What motivates such FRSC officials to be out as early as 7am on Sunday in both Lagos and particularly in Ibadan on the Bodija/ Secretariat road? National interest, arrest number quotas, clearing the roads of dangerous maniac drivers or Road Safety which is their primary assignment?

    Of course we must not suggest the dreaded but widespread self-serving ‘corruption’ as a motive but it is the responsibility of the FRSC and EFCC authorities to exclude that as a motive. Perhaps the motivation is just overzealousness as they are hoping to eventually replace their ‘oga at the top’ and need a powerful CV of road service as testimony to their ability? Seeing big strong FRSC men and women jumping sometimes from hidden positions into the road in Lagos, at Ogere and in Ibadan to stop vehicles merely going about their honest Sunday business does not speak well of the FRSC, especially if the vehicle is obviously on Sunday morning church mission. You must have noticed that even police have got their checkpoint mojo back through the back door by arresting anything moving with windows even faintly ‘tinted’. Opportunity knocks again. After that FRSC trauma, if they are released, the victims arrive in church late and frustrated if they are not arrested and the priests or pastor frowns at their bad example. ‘You do not go late to work. How dare you come late for God? If you are late for God, He will be late for you, Amen!’

    Of course, FRSC must be no ‘respecter of persons’ when it comes to the law but Nigerians should respect women a lot more than they do. Natural courtesy demands publicly funded bodies behave in a becoming manner. Of course dangerous and nuisance driving deserves and demands intervention but does intervention mean ‘draconian intervention or intimidation’ like ABCD=Arrest, Booking, Clamping, Detention when it is obvious that ABCD=Advice, Before Caution, Detention would be the more humane and logical way forward? Where is the guiding hand? Should everything be through fear and intimidation? The expressway is still full of trailers and lorries dangerously driving on the left instead of the right lane. The nation’s professional drivers have certainly failed their ‘KEEP RIGHT’lessons of the FRSC.

    At Ogere on the Lagos Ibadan Expressway exactly where the road has been cleared of tankers and trailers after 30 years of pain and anguish to millions of travellers daily, guess what? The FRSC has a permanent roadside checkpoint which narrows the road by their tactics of standing in one of the two lanes and waving you down. What was the point of opening the road into two lanes if the very force supposed to keep the two lanes open delights in creating an instant go-slow? Surely the FRSC patrol cars should not park in, or force vehicles to park in the same place it took 30 years to remove the trucks from? Does nobody supervise these patrol units? Sunday stop and search of women alone in vehicles and with children can be considered as a form of harassment and intimidation. It should be taken up seriously by women’s groups across the country including lawyers, nurses and NAWOJ.

    Not everyone who declares ‘I love you’ wants you to live or actually ‘loves you’. I tell my female patients to look in a mirror and realise that the person in the mirror is the only one who has their genuine maternity interests at heart. The man is more interested in the baby than the bearer. So their being neglected, beaten, deprived of antenatal care or good delivery facilities is manifestation of a warped ‘love from their husband’. No one can love you more than you. Nigerian women should each look in a mirror, before it is too late! Women should take more interest in where they and their female children and sisters are taken for ante natal clinic and delivery. The men do not care. Mission houses are for deliverance, hospitals are for delivery.

  • ‘Innovations, service delivery ‘ll drive Vitafoam’s growth’

    ‘Innovations, service delivery ‘ll drive Vitafoam’s growth’

    Innovation and excellent service delivery would be the key drivers of Vitafoam Nigeria Plc in the years ahead as the foam-manufacturing company seeks to optimise the potential of its recent investments and expansions.

    Chairman, Vitafoam Nigeria Plc, Chief Samuel Bolarinde, said the company would focus on products innovation and excellent service delivery to sustain customers’ loyalty and continuously grow its market share irrespective of the uncertainties in the operating environment.

    He noted that though the prevailing uncertainties in the global economy and national economic outlook might impact on business operations, the company would continue to leverage on its brand capital and group synergy to ensure that it remains resilient in the years ahead.

    Bolarinde, in his final address to shareholders as Chairman of the company, assured shareholders on the prospects of the company citing various investments and expansion initiatives in Nigeria and beyond that would consolidate performance in the years ahead.

    According to him, the company’s strategic investment in Vono Products Plc looks promising as Vono has truned the corner in its restructuring exercise and now poised for better performance.

    He outlined that the company’s subsidiary in Ghana and a foam factory in Sierra Leone billed to start operations in the second quarter would gradually open up the West African market to the company.

    He further noted that various Nigerian subsidiaries of the company have also made encouraging progresses that should consolidate into better performance for the group in the years ahead.

    “As we begin to consolidate the gains of our various investments, I remain hopeful that the company will attain greater heights in the future,” Bolarinde said.

    He said several pace-setting initiatives are being implemented to maintain the company’s market leadership including the fine-tuning of the company’s comfort centre model to meet international standards and online virtual sale shop and anti-fake automated confirmation system.

    He, however, lamented the negative impact of the spate of insecurity in the country on business operations pointing out that the volatile operating environment adversely affected free movement of goods and services, thus resulting in significant decline in commercial activities.

    He decried the prevalence of corruption, which had denied Nigerians and businesses opportunities to have fair shares of national economic development.

    Audited report and accounts of Vitafoam Nigeria for the year ended September 30, 2012 showed that the company struggled with sluggish sales and fast-paced finance costs. While it mitigated weak sales by reducing related costs of sales, margins and returns were depressed by the stifling midline, directly related to huge increase in finance costs.

    Gross profit margin had improved from 30 per cent to 35.5 per cent. However, pre-tax profit margin slipped from 5.7 per cent to 5.6 per cent. Return on total assets declined from N8.9 per cent to 7.8 per cent while return on equity dropped from 20.2 per cent to 18.1 per cent.

    Total sales stood at N14.48 billion in 2012, a slight decrease from N14.52 billion recorded in 2011. Cost of sales meanwhile dropped by 8.2 per cent from N10.17 billion to N9.34 billion, lifting up gross profit by 18 per cent from N4.35 billion to N5.14 billion. Total operating expenses increased by 16 per cent from N3.35 billion to N3.91 billion.

    Administrative expenses had risen from N2.51 billion to N2.96 billion while distributive costs increased from N840.1 million to N945.2 million.

    With 51.7 per cent in interest expenses from N357 million in 2011 to N542 million in 2012 and substantial decline in non-core business incomes, profit before tax dipped slightly by 1.2 per cent from N824 million to N813 million. After taxes, profit distributable to shareholders also slipped by 1.8 per cent from N567 million to N557 million.

    Earnings per share took cue from net profit after tax at 67.9 kobo in 2012 as against 69.1 kobo in 2011. Net assets per share meanwhile improved from N3.42 to N3.76, an increase of about 10 per cent. The company retained its cash dividend per share of 30 kobo for the third consecutive year, earmarking N246 million for distribution to shareholders.

  • Waiting for delivery of  second Niger Bridge

    Waiting for delivery of second Niger Bridge

    The Second Niger Bridge was proposed in 1992. Twenty-one years after, it has yet to get off the drawing board. Being a bridge of strategic importance to the Southeast and Southsouth, the Federal Government has promised to deliver the project in 16 months. Will it live up to this promise?
    OKWY IROEGBU-CHIKEZIE reports.

     

    With N12 billion voted for the second Niger Bridge in the budget, the Federal Government is set to make good on its promise to deliver on the project within a short time.

    The bridge is the link between the Southsouth and Southeast and its holds a lot of promise for businesses in the Asaba-Onitsha axis. Analysts believe the construction of the Second Niger bridge is long overdue, because of its commercial importance to the country.

    It is always a nightmare during the yuletide for people travelling to the east because of the traffic gridlock on the only bridge now servicing the axis. It takes hours for motorists to drive across the bridge while going to Onitsha on Asaba.

    The first bridge was initiated by the British colonial government and completed just before the civil war.

    The Minister of Works, Mr Mike Onolememen, said the second bridge, which would be completed in 16 months, has been awarded to Messrs Roughton International Limited for transactional advisory services for N325million under Public-Private Partnership (PPP).

    He said the ground breaking of the bridge would be done by the third quarter of this year, adding that the project was approved “because government is concerned about the challenges posed to road users on the route.

     

    Previous attempts

    Former President Olusegun Obasanjo attempted to kick-start the second Niger Bridge in Onitsha, the Anambra State commercial hub, about five days to the end of his tenure. He described the project as “a promise fulfilled.” He blamed the delay in the execution of the project on the National Assembly’s failure to pass a law that would enhance the government’s participation in the PPP.

    Obasanjo observed that the volume of traffic on the old Niger Bridge clearly justifies the need for a second bridge, adding: “If anything happens to the old bridge, half of the country will be cut off.”

    He described the Niger Bridge as “the most significant line of communication between the Eastern and Western parts of the country.”

    Anambra State Governor, Peter Obi, however, told the Senate Committee on Works then that the touted commencement of the second Niger Bridge by Obasanjo, was a fraud. He regretted that after the brisk foundation laying, no structure was added to justify its flag-off. He called on the government to redress the situation to enable the people of the zone to actualise their potential, socially, economically and otherwise.

    The Nigerian Society of Engineers (NSE) also showed interest in the matter, forming a management consultancy company, NSE PREMS, which designed the bridge. Despite NSE’s effort, the project did not take off, as the government spoke of adding an East -West rail line to the project.

    This marked the beginning of intense politicking over the bridge with successive governments merely paying lip service to the project.

    For over three years, the then Minister of Works, Senator Mohammed Sanusi Daggash, raised the hope of millions of users of the bridge.

    He said the construction of a second bridge across the Niger River had become expedient, assuring Nigerians that while maintenance work will continue on the existing bridge, the government will work assiduously to construct a new one.

     

    Current efforts

    Onolememen, in a recent statement, said the government was desirous of taking immediate action to construct the bridge to provide smooth movement of traffic between affected geopolitical zones. He added that the government, in furtherance of its transformation agenda of addressing infrastructural deficit and improving the quality of public infrastructural services, recognised leveraging on private sector investment.

    The government, he said, also recognised the capacity to complement the drive towards bridging the country’s enormous infrastructure gap through the PPP.

    The issue resonated recently at one of the sessions of the House of Representatives.

    The House passed a motion sponsored by Mr Ezenwa Onyewuchi, representing Owerri Federal Constituency of Imo State. In the motion, he observed that the current River Niger bridge, which was built in 1965, is at the brink of collapse. In passing the motion, the House urged the Federal Government to engage the services of a competent contractor to commence the construction of the second Niger bridge to support the existing one.

    Presenting the motion, Onyewuchi noted that the bridge, which links the Southeast, Southsouth and Southwest and some northern states, is on the verge of collapse because of its age, over use and lack of maintenance. There is evidence of corrosion and cracks to the structural members of the bridge, which has been stretched beyond its limit and capacity.”

    He expressed worry that should the bridge collapse, it would result in the death of many Nigerians and motorists, adding that a lot of properties will be lost in the mayhem as sections of the country will be cut off.

    Onyewuchi stressed that the collapse of the bridge would lead to the dislocation and disruption of commercial activities, adding that the government will be forced to channel all its energy and resources in cushioning the hardship and other effects resulting from such collapse.

    “The promises of constructing a second Niger Bridge by the past and present administrations have been a mirage,” he said.

    In the Senate, Senators Hope Uzodinma and Margery Chuba- Okadigbo, also raised concern on the state of the bridge; the imminent danger it constitutes to the millions that use it and the desirability for the second Niger Bridge. They called for urgent action to be taken in expediting the construction of the new bridge.

    A Highway Engineer, Mr Afolabi Adedeji, notes that the issue of the second Niger Bridge has dragged on for too long, considering its importance as the ‘gateway’ to the Southeast and Southsouth.He said the route has been of great strategic importance for decades, noting that the existing bridge has become inadequate because of aging, wear and tear, poor maintenance and phenomenal demographic changes. He recommended the PPP approach as the best delivery model and asked the government to adopt it to fast-track its construction.

     

    Stakeholders’ perspective

    A driver who plies the route regularly, Mr Innocent Okechukwu, hails recent efforts to kick-start the construction of the second bridge and the maintenance of the existing one.

    He recalled the pressure he went through during the yuletide and how he almost slept on the bridge on December, 24, last year. He criticised the Southeast leaders whom he accused of not negotiating properly with political god fathers to attract infrastructure to the zone.

    A lawyer, Mr Nkem Duru, who experienced traffic logjam on the bridge during the Christmas season, said President Goodluck Jonathan would have scored a good political point if he succeeds in delivering on the second Niger Bridge.

     

    How will the second bridge look like?

    Onolememen told the Senate Committee on Works that the proposed bridge would be located downstream of the existing bridge on a new alignment with a dual carriageway bridge with eight traffic lanes and pedestrian walkways.

    The main bridge, he said, shall be approximately two kilometres long, depending on the location, adding that there will be other minor bridges, interchanges/flyovers along the road alignment; the approach roads will also be eight-lane dual carriageway with a total length of about 37 kilometres.

    He said experience has shown that PPP stimulate faster implementation of projects, and reduce the whole life costs of project.

    Onolememen said: “It offers better risk allocation between public and private sectors, better and sustainable incentive to perform, engender accountability in fund utilisation, and improve the overall quality of service. Evidently, it also leads to the generation of additional revenue and overall value for money for the entire economy.”

     

    Way forward

    He said his ministry has begun the procurement of the services of experienced concessionaires with full complement of relevant skills, comprising technical, financial and legal, to assist through the regulated phases of the PPP life cycle.

    The Outline Business Case (OBC), he said, has been submitted to the Infrastructure Concession Regulation Commission (ICRC) in compliance with the provisions in the National Policy on PPP. He said as soon as the “No Objection” is issued by ICRC, the ministry will re-seek the President’s anticipatory approval to enable the project to proceed to the next phase of the procurement. Early construction works will start immediately on site once the concession has been awarded to the preferred bidder.

    On the existing bridge, he said his ministry has issued a letter of intent for the rehabilitation of the existing Niger River Bridge at Onitsha to Messrs Matiere – Johnson Consortium of France. They are experts in steel bridges and participated in the bidding for the second Niger Bridge, and emerged as the reserved bidder. The company is expected to move to site within 30 days.

    The government, Onolememen added, would take steps to strengthen this strategic and crucial bridge, the only major link across the River Niger, while finalising the take-off of the Second Niger Bridge project.

  • PPP: Service delivery with ease

    PPP: Service delivery with ease

    To make its impact felt, government at all levels has adopted an initiative which it believes will work.Through the Public-Private Partnership (PPP), the Federal, State and local governments have been addressing many public needs. But more needs to be done, reports DANIEL ESSIET.

     

    Governments face challenges in the construction and maintenance of public infrastructure. Some of these challenges stem from bureaucratic bottlenecks in the civil service.

    To overcome the bureaucracy, which accounts for delays, high cost of projects, the Public-Private Partnership (PPP) model is now being embraced by governments.

    It is a contractual agreement between public agencies and private sector entities, for faster delivery of infrastructure, projects and services.

    In such partnerships, public and private resources are pooled and responsibilities divided so that the partners’ efforts are complementary. In general, PPP borders on collaboration between public authorities and the private sector to finance, construct, renovate, manage, operate or maintain an infrastructure or service, which also involves risk sharing between the public and private sectors.

     

    Origin

    PPP arose from pressure to change the standard model of public procurement following concerns about the level of public debts, which grew during the macroeconomic dislocation of the 1970s and 1980s.

    Until recently, there was simply no regulatory framework for PPP in Nigeria. There was a gap in regulations dealing with issues. The government has filled that gap with the passage of the Infrastructure Concession Regulatory Commission (ICRC) law.

    The first known Federal Government project executed under PPP is the Bi-Courtney. The National Council on Privatisation also concessioned some seaports in Lagos, Warri and Port Harcourt under the PPP arrangement.

    The Federal Ministry of Agriculture under the National Food Reserve Agency (NRFA) is undertaking PPP in its silos and reservation facilities. At the state level, the Lagos State Government has a special office coordinating PPP activities in the Ministry of Finance.

     

    Importance

    Stakeholders in the economy speak glowingly about the benefits of PPP. At a seminar on PPP in Lagos organised by ICRC, the Head, Centre for Infrastructure Policy, Regulation and Advancement (CIPRA), Lagos Business School (LBS), Dr. Ernest Ndukwe, said private investment in municipal waste management has been successfully mobilised through PPP.

    He highlighted the importance of understanding the skills and motivations of private sector partners and the impact they can have on long term development of utility systems. The government, he said, is promoting the involvement of the private sector in the development of public infrastructure. This policy is partly driven by the need to finance the provision of infrastructure, but also by a strongly held belief that the private sector will be more disciplined than the public sector in designing and constructing infrastructure related projects and be more commercially minded in operating them.

    Ndukwe said the development of a national PPP competence centre is an advantage for the development of national know-how and provision of assistance to local authorities.

    A faculty member of LBS, Dr Bongo Adi, said the PPPs can reduce development risks, provide more cost effective and timely infrastructure delivery, offer the potential for better ongoing maintenance, and leverage limited public sector resources, while maintaining the appropriate level of public control over the projects.

    He noted that a strong and functional institutional framework is the primary success factor for any PPP arrangement. Also, the PPP initiative demands a transparent process, which is necessary for confidence-building among the participants in the initiative, particularly on risk sharing.

    States are executing PPP projects. For instance, Lagos State Government not only hosted an international workshop on the Public-Private Partnership initiative, it also has a special Unit in the Ministry of Finance which coordinates PPP-related activities.

    The Lekki Concessioning Company (LCC) is undertaking the construction of major roads in Lagos, such as the Lekki-Epe Expressway, Lagos under the Build, Operate and Transfer (BOT) terms for 30 years. Many local governments in Lagos State have also latched on to the PPP initiative to combat rural infrastructure challenges.

    Rotimi Amaechi’s administration in River State has resorted to the Public-Private Partnership scheme to fund its public health and housing programmes.

     

    Caution

    In mainstreaming PPP initiative, cognizance must be given to the social character of the policy. Thus, while the PPP arrangement should guarantee profit for the private investors on their investment, it should not repudiate states’ social responsibility to the citizenry.

    Despite the advantages, there are misperceptions about PPPs that lead to criticism and quick dismissal without proper evaluation. He said a complete and proper evaluation of project delivery incorporates a number of considerations that provide a more comprehensive look at the total costs associated with procurement than is traditionally conducted.

    Many public agencies have multiple PPP arrangements that have been in place for more than a decade. Furthermore, they continue to invite the private sector to compete for the opportunity to develop, finance, operate, and maintain public facilities for terms ranging from 30 to 50 years.

    Adi said a successful PPP will include appropriate performance measures for the maintenance and condition of physical infrastructure, as well as management of user charges and rates, where applicable.

    An Executive Director at the Centre for Infrastructure Policy, Regulation and Advancement, Dr Ese Owie, said governments revenues are finite and PPPs complement government’s investment in infrastructure, adding that PPPs are the most effective and efficient ways of improving public infrastructure and stimulating economic development.

     

    Adoption and

    achievements

    Owie said governments started adopting PPP following pressure to change the standard model of public procurement which arose initially from concerns about the level of public debt, which grew rapidly during the macroeconomic dislocation of the 1970s and 1980s. According to him, citizens get access to best services from private sector entities collaborating with government.

    He said there has been resistance to using PPPs in some areas. The resistance comes in part because of a misunderstanding of how much control the public sector has over the partnerships, a focus on a few poorly structured PPPs, as well as an attitude by public officials that “this is not the way we do it,” which can lead to unnecessary process delays and even the failure to reach an appropriate deal.

    He listed laws supporting PPP to include Public Enterprises(Privatisation & Commercialisation) Act 1999, Infrastructure Concession Regulatory Commission Act 2005, Public Procurement Act 2007, Lagos State Public Private Partnership Law 2011 and the Edo State PPP Policy 2010.

    He said the Infrastructure Concession Regulatory Commission was conceptualised as an agency that would engender a comprehensive, competitive and attractive PPP industry in Nigeria, to attract significant private sector resources for infrastructural development.

    Specifically, he said the ICRC handles PPP at the national level, while state PPP offices handle such programmes at the state level. The key strategic objective for the ICRC is to accelerate investment in national infrastructure through private sector funding by assisting the Federal Government and its Ministries, Departments, and Agencies (MDAs) to implement and establish effective PPP process. The scope of the Federal Government’s programme for PPP is the creation of new infrastructure and the key expansion and refurbishment of existing assets at the federal level.

    Owie, who is an experienced international trade law and policy lawyer, said the government should use all the tools at its disposal to facilitate private investment financing for the development of infrastructure. This, he noted, include bringing in new investors into the nation’s infrastructure; introducing new sources of revenue, such as tolling; allowing local authorities more flexibility in the way they use local receipts to fund major infrastructure in specific circumstances; and being willing to consider guarantees against specific risks that the market cannot bear.

    He said the Edo State Government established a PPP office in 2010 headed by a cabinet ranking executive director. Apart from developing a state PPP policy, the office has attracted over $3 billion worth of investments since inception; successfully incubated all PPP projects; developed critical human capital and competence in the conceptualisation and structuring of PPP transactions and interfacing with the private sector more effective and efficient on sustainability strategy.

    Owie listed PPP projects in the state to include Edo-Azura 450MW IPP, Ultra-modern Shopping Centre, star-category Hotel, Agbado Shopping Mall, Ihonvbor Industrial Estate, Benin Airport Concession, Trailer Park and Urhonigbe Rubber Plantation.

    Also the River State Commissioner for Finance, Dr Chamberlain Peterside, said there was a substantial need for investment in infrastructure and this requires the harnessing of all viable investment methods.

    He said the parties must access the most effective type of PPP for a given project with the appropriate parameters, balanced distribution of risks, appropriate duration, and clarity of responsibilities within the various regulatory environments.

    He highlighted the need for rigorous preparation and planning to ensure that the PPP approach delivers value for money and is sustainable. He said governments must justify the use of PPP’s, which includes a demonstration that the structure will be more cost-effective than the traditional procurement methods and that it will deliver superior value for money. This, Peterside observed, is important for justifying a PPP approach, but also generally for assessing whether the project design is the most effective and where the strengths and weaknesses of the project lie.

    Peterside said conducive legal, regulatory and financial framework would help the development and implementation of PPPs.

    Speaking on the topic, “Addressing the Infrastructure challenge in Nigeria: The PPP imperative,” the Director-General, Infrastructure Concession Regulatory Commission, Mansur Ahmed, said the ICRC is working to ensure that economic operators have better access to the various forms of public private partnership in a situation of legal certainty and effective competition. Ahmed, who spoke through the Head of Communications, Olugbenga Odugbesan, said the commission encouraged private sector involvement in the upgrade of public utilities and infrastructure through PPPs. In most cases, PPPs have been implemented either through ‘design-build-operate’ (DBO) contracts or ‘design-build-finance-operate’ (DBFO) contracts, in which the private sector had also contributed to finance the assets.

    He said the commission has also undertaken considerable work to define the principles of PPP and to assist in their application. The considerations that influence the form and structure of PPPs include the project’s size, scope, complexity, regulatory and operational requirements, application of user charges and risk allocation. The degree of risk transfer, he noted, is a crucial issue to the success of PPP projects.

    In many cases however, Ahmed observed that a comprehensive evaluation is neither contemplated nor completed, leading many decision makers to dismiss a project delivery option that could potentially protect the public interest while maintaining cost-effectiveness.

    He said the ICRC wants government agencies to undertake realistic and rigorous project preparation,particularly on affordability and financial sustainability factors, as these are critical to project success.

    According to him, the main objectives of the PPP are to enhance the quality and the efficiency of the services to the public by attracting the best technology and expertise available.

    He said there was need for a coherent legal environment essential to support the development of effective PPPs. This should be coordinated with a policy and strategic approach to overall financing of infrastructure and service provision.

     

    Considerations

    To build a successful PPP in any sector, Ahmed said a diligent and sophisticated cost-benefit and competition analysis must be carried out, which ensures the long-term viability of the project without public financial support. He said problems arise when government agencies which do not possess sufficient understanding of the PPP process or the analytical framework required to assess the true costs and value for money of a PPP solution carry out such assignments. Ineffective structuring of projects, Ahmed noted, could lead to substantial costs to the state, which could have been avoided through better analysis and more effective tendering.

    The Managing Director, Lekki Concession Company (LCC), Opuiyo Oforiokuma, said successful PPPs require an effective legislative and control framework and for each partner to recognise the objectives and needs of the other.

    He said road construction by PPP represents the largest capital investments. This is to be expected given the scale of projects and the investment requirements. Again, he said that road construction represents the longest project contract durations often over 20 years. This is inherent of the relationship between the size of capital invested, degree of private sector involvement and length of time required to ensure investment and profit recovery.

    According to him, risk transfer is a key factor, which is at the heart of effective PPP design and if a good balance is not achieved, it will result in increased costs and the inability of one or both parties to fully realize their potential. For project to be sustained, he said the private contractor must be selected through international competitive tendering standards. The terms and conditions of the agreement are considered consistent with international best practice. The agreement would help create a source of capital to support an upgrade and extension of the system.

    He said political and public pressures can play a negative role on the further expansion of PPP projects or the further expansion of private sector participation. According to him, the potential disruptive effects of public outcry should also not be underestimated.

    Citing the example of the Lekki Express Way, Oforiokuma said a PPP approach was considered necessary. To run the project, Oforiokuma said experienced technical, traffic, financial and legal advisers were involved to achieve a satisfactory allocation of risk and an appropriate revenue support mechanism. Oforiokuma explained that the financial viability of a capital-intensive road project is dependent on achieving loan maturities of acceptable length. Even without the improvement on overall economic position, he said the rate of return to investors would have been significantly improved by refinancing the initial borrowings, once construction risks had disappeared and the financial results for a number of the early operating years can be made available to lenders.

    He said LCC project is a good example of what can be achieved through a pragmatic approach to developing infrastructure projects through PPPs.

    Delivering a paper entitled: “Strategies for promoting Public-Private Partnerships,” the Chief Knowledge and Responsibility Officer of Chiers Company Limited, Mr Kehinde Sogunle, said PPP is a win-win relationship between the government and various private sector players. It shares the risks and rewards of the venture under a contractual obligation.

     

    Challenges

    Speaking on some of the challenges in PPP, Sogunle said many PPPs have left the contractual parties dissatisfied. This indicates that either the authorities or investors may have had too high expectations to what could be achieved. Conceivably, some contracts have been granted under circumstances subject to corrupt practices or contingent upon political links. This makes them susceptible to changes in the political environment.

    Sogunle said bona fide PPPs have also suffered from inflated or unrealistic expectations. He said award procedures often lack transparency and are not based on objective evaluation criteria. He said many private investors have had to contend with conflicting public authorities, for instance, central versus sub- national governments, or regulatory bodies versus ministries. In addition, non-existent or inexperienced regulators created avoidable uncertainty about price and tariff setting.

    Risk reduction – Given the size of many infrastructure projects, cost overruns and delays are common, especially if there are subsequent modifications to the design as a result of political or environmental concerns. The private sector typically bears this risk, even when the project will, ultimately, be run by a public entity.

    Currency Risk – Perhaps the greatest risk to the profitability of a project involves the risk of devaluation. Infrastructure projects are often financed in part through international lending. These debt repayments, together with payments of dividends, must be made in foreign currencies while profits usually accrue in the local currency.

    As a result, any sudden devaluation can modify the profitability of a project. Therefore, there is need to understand the challenges of PPPs and to be committed to continuous improvement in the delivery model. There is a substantial private investor base with a significant appetite for investment in public infrastructure projects, thus making PPPs a viable option in spite of a ‘turbulent’ capital market.

    PPPs have consistently been found to deliver more projects on time and on budget than traditional arrangements. Particularly for large-scale, high-value projects, the use of private funds for capital expenses can mean that PPP-based projects achieve faster groundbreaking and more rapid construction once negotiations are complete, rather than waiting to secure public financing.