Tag: Etisalat

  • Etisalat, banks talks deadlocked over $1.2b debt

    Etisalat, banks talks deadlocked over $1.2b debt

    •Banks issue final default notice
    •Telco’s fate uncertain as prospective investors remain undecided

    The fate of Etisalat Nigeria, the fourth largest telecommunications network operating in the country, hangs in the balance as the telecom giant battles to pay its creditors.

    Etisalat Nigeria had in 2013 obtained a seven-year loan facility of $1.2billion from 13 local banks and their foreign counterparts to refinance a $650 million loan as well as the expansion of its network but the company had missed the payment due to dollar shortfall in Nigeria’s financial system. The loan, which involved a foreign-backed guaranty bond, was for Etisalat to finance a major network rehabilitation and expansion of its operational base in Nigeria.

    The 13 local banks involved in the loan deal include: Zenith Bank, GT Bank, First Bank, UBA, Fidelity Bank, Access Bank, Ecobank, FCMB, Stanbic IBTC Bank, and Union Bank.

    Investigation by The Nation revealed that Abu Dhabi state investment fund Mubadala, the second-largest shareholder in the business, had in April presented a final restructuring plan to the banks which they flatly rejected. The banks further gave a one month window for repayment which lapsed in May 31st, 2017.

    The Nation gathered that with the telecoms company unable to redeem its payment, the banks have since issued Etisalat a default notice.

    This is just as The Nation learnt at the weekend that Etisalat Nigeria is working with its lenders and Abu Dhabi state investment fund Mubadala, the second-largest shareholder in the business, to resolve debt woes it said were caused by a devaluation of the naira currency.

    Mubadala spokesman Brian Lott told Reuters on Friday that a local media report saying that the fund has pulled out of Etisalat Nigeria was wrong and that several proposals are under discussion.

    He declined to elaborate on the options being considered but said he will know more next week.

    The Nigerian affiliate of Abu Dhabi-listed Etisalat has said it is in talks to restructure a $1.2 billion loan after missing a repayment, though sources have said that talks reached a deadlock on April 28.

    In a statement by Ibrahim Dikko, Vice President, Regulatory & Corporate Affairs, Etisalat Nigeria, the company described as spurious news report that Mubadala Development Company, the majority shareholder of the company is exiting the business.

    In the statement which reads in part, Dikko said: “Whilst it is premature at this stage of the ongoing discussion to affirm that this is the conclusive option, Etisalat Nigeria considers it pertinent to state that parties in the negotiation are considering a number of options and discussions are at an advanced stage regarding the syndicated loan agreement with the banks. It will therefore be presumptive and in bad faith to begin to predict the outcome.”

    Etisalat Nigeria, he stressed, “Can confirm that negotiations with the consortium of banks regarding the syndicated loan agreement signed in 2013 have reached an advanced stage. As noted in an earlier statement, we are considering a number of options and are not taking anything off the table at this time.”

    Etisalat, he further emphasised, “Remains a viable business, having recorded its best financial year in 2016. So parties are keen to ensure that the ongoing discussions and eventual outcome do not affect the day to day operations of the business whether now or after the announcement of our agreement. All parties have continually demonstrated an interest in the continued operations of Etisalat as a business as it remains a backbone of millions of small business owners; multinationals, government and indeed Nigerian subscribers in general.”

    However, it does appear that the apex bank and the regulatory agency in charge of the telecoms sector are not willing to stick their necks out for Etisalat again judging by their mute indifference to the lingering crisis involved the embattled telecom company and the banks.

    When our correspondents broached the subject before the CBN spokesman, Isaac Okoroafor, Acting Director of Corporate Communications at the weekend, his rather terse response spoke volumes. “Call the Etisalat people please. We have nothing to say on that.”

    His counterpart at the NCC, Tony Ojobo, informed our correspondent that he was going to get back soon but never did as at the time of filing in this report.

    In the view of industry experts, the future of the telecoms sector looks bleak without Etisalat. One of those who share this sentiment is Mr. Olusola Teniola, National President, Association of Telecommunications Companies of Nigeria (ATCON), the umbrella body of telecoms companies.

     

     

    Speaking with our correspondent at the weekend, Teniola said the issue of Etisalat leaving is a very complex question, as the insinuation describes a scenario whereby the subscribers on their network can be easily accommodated by other networks, which is not necessarily the case.

    According to him: “No single network as currently configured and engineered can provide the requisite capacity to cater for any additional traffic burden a collapse of any single mobile network operator with over 20million subscribers will cause. It is more feasible that a more likely scenario of a merger or acquisition will occur in the form of an international player coming in to ensure continuity of Etisalat’ operations. This is more of a preferred scenario that should occur anything else will be disastrous for the consumers’ choice.”

    Options before Etisalat, banks

    Among the many options before Etisalat is to sellout its entire equity. The telco also ran into problem in Tanzania when the owners refused to put in more money. Specifically, United Arab Emirates telecom operator Etisalat had in 2015 sold its 85 percent stake in Zanzibar Telecom Limited (Zantel) to Sweden’s Millicom.

    Zantel, which has struggled against larger rivals Vodacom and Bharti Airtel, got up to $32million in net current liabilities at close of the deal, Etisalat said in an emailed statement.

    Etisalat received $1 in cash while Millicom assumed the total debt obligations of $74million under the terms of the agreement subject to regulatory approval by the Tanzanian Communication Regulatory Authority.

    According to a source in one of the dealing banks who asked not to be named, one of the options the banks proposed to Etisalat management as a middle way out of the crisis was for it to request for a bankruptcy status.

    The official, who requested that his name should not be revealed, since he was not authorised to speak on behalf of the consortium, said the bankruptcy option would require having receivership management appointed by the banks to oversee its operations.

    The other option before Etisalat is to go into a merger with the existing telcos operating in the country. Already MTN had in the past signified interest to buy Etisalat but had to back pedal following its trouble with the NCC over unregistered sims. However, reliable sources say Globalcom may also be interested in Etisalat buyout but the telecom giant is said to be keeping its plan under wraps.

    One of the options before the banks is to approach the court and get the board dissolved and take the company into receivership. But the challenge however is that the banks can’t run the firm because they don’t have operating license neither do they have the technical knowhow to do so.

    But, the NCC appears not to be favourably disposed to the takeover proposal, the source said, as it believed that Etisalat is not only a viable going concern but also willing and able to negotiate the servicing of its loans.

    Etisalat has the option of running to NCC for help but informed sources say Etisalat has not been carrying them along. But the NCC sources say they are ready to protect the over 21million subscribers on the network.

     

     

     

  • Etisalat’s faulty mast in Ile-Oluji

    SIR: It is expeditiously important at this material time to request Etisalat, the Global System of Mobile Telecommunication (GSM) provider, to embark on immediate repair of the telecommunication network mast situated in Ile-Oluji, Ondo-State which had been malfunctioning since March.

    Further, serial phone calls put across to the Etisalat office through the Customer-care line, 200 were picked  up but, the replies are just empty promises that perpetually kept the waiting customers in the dark. Unfortunately, it is the only serving Etisalat mast that connects the community with other places. And, the lukewarm attitude of the management, cast aspersion  on the capability of the company to sustain the customer. Therefore, they have switched to another service provider to connect and continuously promote their  socio-economic cultural activities.

    We make a living by what we get but, make a life by what we give. And, it is established that the customer-care division , built many walls and no bridge. The management must spring into action by ensuring that the constraint is permanently solved, within a reasonable period of time.

     

    • Comrade Akingbola Temidayo (ANIJ).

    Ile-Oluji, Ondo-State.

  • Senate moves against telecoms over dropped calls

    Senate moves against telecoms over dropped calls

    Worried by the growing cases of mobile telephone dropped calls, the Senate has ordered investigation into causes of the problem, even as it chided the GSM service providers for inefficiency and poor service delivery.

    The Senate also warned the service providers against unsolicited calls and SMS that flood subscribers’ telephone lines on a daily basis, even as it kicked against illegal deductions of airtime for frivolous product subscriptions without the subscribers’ consent.

    At its plenary on Tuesday, the upper legislative chamber mandated its standing committees on Communications and Trade and Investment to investigate the matter.

    It also urged the Nigerian Communications Commission (NCC), the Consumer Protection Council (CPC), Standards Organisation of Nigeria, (SON) and other regulatory agencies to invoke the appropriate sanctions against the service providers.

    Urging the agencies to protect the millions of mobile telephone subscribers in the country, the Senate said the telecom firms must not be allowed flout extant agreements and regulations on consumer protection.

    The lawmakers further urged the relevant regulatory agencies to ensure refund to subscribers for disrupted calls and unsolicited airtime deductions.

    According to the senators, the regulatory agencies should exercise more control regarding the usage of data bundles to ensure regulatory and operational efficiency in service delivery.

    The resolutions were made following a motion sponsored by Senator Andy Uba (Anambra South).

    Presenting the motion, Uba protested the loss of billions of Naira by millions of Nigerian subscribers on a daily basis, as a result of what he described as unwholesome practices by the telecom firms.

    Uba said subscribers not only experience disturbing rate of dropped calls but also get incomprehensible speech and voice quality “that sounds like speaking from the bottom of a fish tank”.

    The lawmaker also expressed worry over congestion on the various networks leading to poor audio reception and poor delivery on the various data bundles.

    The Senate specifically fingered the major network providers like MTN, Airtel, Etisalat and Globacom for expanding their network coverage beyond what their existing infrastructure could conveniently accommodate.
     

  • $1.2b debt: No conclusion with lenders, says Etisalat

    $1.2b debt: No conclusion with lenders, says Etisalat

    Etisalat Nigeria yesterday confirmed that it is still in discussions with its lenders regarding existing obligations under the syndicated loan agreement signed in 2013.

    The telco added that it has not received any formal communication from the lenders regarding any settlement proposal.

    “While we are aware of recent news reports stating that an offer has been rejected by the banks, we cannot confirm this as true as no formal communication has been received from the banks regarding the proposal.

    “Etisalat has so far held robust discussions with lenders in good faith, and we hope that all areas of discord will be resolved in due course. Indeed the current economic challenges have occasioned untold hardship on the telecom industry as a whole, thus requiring a major shift in position by all affected parties.

    “We continue to explore all available options to pull through this phase. We will continue to engage all relevant parties in earnest with a view to securing a mutually agreeable outcome,” the telco explained in a statement.

    The telco said it is opened to  further options on the debt issue.

  • Etisalat,film maker give career tips to students

    In furtherance of its commitment to education and youth development, Nigeria’s telecommunication company, Etisalat, and global education advocate/film maker, Zuriel Oduwole, have inspired hundreds of secondary school students across Lagos State with career counselling sessions sponsored by the telecom firm.

    The Etisalat Career Counselling Programme is a Corporate Social Responsibility initiative of the company, and it is part of the Etisalat Employee Volunteering Scheme. This programme is designed to guide students of secondary schools in junior and senior levels towards making sound, positive and fulfilling career decisions which will provide long-term benefits for them, their families, organisations, and ultimately the nation.

    The career counselling sessions, which held at the Adeyemi Bero auditorium, Alausa, Ikeja, afforded the students the opportunity to receive inspiration from 14-year-old Zuriel Oduwole and staff of Etisalat Nigeria on career opportunities and how to make the right career choice.

    Oduwole encouraged the students drawn from 11 secondary schools across the state to dream big and pursue their dreams. Further, Oduwole showed them the documentary of her girl-child education advocacy, for which she has met 24 heads of state and other world leaders.

    Three employees of Etisalat Nigeria including Head, Commercial and Corporate Services, Legal, Kenneth Uzim; Manager, IT Demand and Business Relationship Management, Nkechi Obigho; and Manager, Products & Products Information, Olaniyi Adefabi, took turns to educate and motivate pupils.

    Uzim took the students through what lawyers do; Obigho gave an expose on what it entails to build a career in Information Technology, while Adefabi taught on digital media and entrepreneurship.

    Speaking about the initiative, Director, Regulatory and Corporate Social Responsibility, Ikenna Ikeme, said it highlights the company’s commitment to partnering with relevant authorities and organisations to drive the attainment of the Sustainable Development Goal on quality education.

    He said: “At Etisalat, we take Corporate Social Responsibility seriously, and education is one aspect we are very passionate about. We also have big interventions in health and environment but we believe that education is the pillar of national development. We are happy to partner with the Lagos State Government to equip the students with the right knowledge they need to choose future careers.”

    “Today, we are empowering these students to make informed decisions about their future career paths, and also give them some ideas about the different and emerging career paths that exist”, he added.

    Permanent Secretary, Lagos State Ministry of Education, Mr. Adesina Odeyemi, thanked the telecom firm for its intervention.

    “I want to thank Etisalat for collaborating and supporting education with lot of interventions. As we appreciate Etisalat, we believe that they will do more towards the development of education in Lagos State. I hope the students will take advantage of this opportunity of receiving great career counselling, which will help them succeed in life”, he said.

    The event also featured debates, spelling and quiz competitions which saw Sodiq Ayansina, a student of Babs Fafunwa Millennium Senior Grammar School, win a Cliqlite Tab.

  • Etisalat holds training for Flash Fiction writers

    Etisalat plans to hold a workshop to enhance the skills of budding writers ahead of the call for submission of entries for the Etisalat Flash Fiction Award.
    The workshop is scheduled to hold at the Etisaat Training Facility in Oriental Hotel Office Complex, Lagos, today.
    The workshop will be facilitated by Ellah Allfrey, an Editor and Patron of Etisalat Prize for Literature, and Richard Ali, a lawyer, poet and author.
    Director, Brands and Experience, Etisalat Nigeria, Elvis Ogiemwanye, said the telco saw the need to organise the training session after the panel of judges for the Etisalat Flash Fiction Award announced that there will be no winner for the 2016 Flash Fiction Prize as none of the entries received met the levels of creativity, quality and excellence required for the award of the Prize.
    “The workshop is our attempt at ensuring that the expectations of the Flash Fiction Award is properly communicated and well understood by aspiring participants. We believe that this will in turn lead to a significant improvement in the quality of the entries that will be submitted for this year’s Flash Fiction Award,” he said.
    The 2015 edition of the Flash Fiction Award was won by Modupe Ojuolape Kuti. She clinched the prize with her short story “Gone,” while Jacqueline Uche Agweh and John Chidi, emerged runners-up for their stories, “Invincible” and “Madness in Degrees”. As a reward, Kuti got £1,000 while the two runners-up got £500 each and mobile devices.
    Etisalat Flash Fiction is an online-based contest for writers of unpublished short stories. It was designed to make African stories easily accessible using digital media.
    The top 50 entries for the 2015 Flash fiction Prize were featured on Okadabooks.com, Africa’s most influential online book hub and store to provide global recognition to the writers.

  • $1.2b load: Etisalat, lenders’ talks deadlocked

    $1.2b load: Etisalat, lenders’ talks deadlocked

    Talks between Etisalat and its lenders to rene-gotiate the terms of a $1.2 billion loan have hit brickwall after the telecoms firm missed a payment, two sources with knowledge of the matter told Reuters.
    Lenders, under pressure to avoid loan-loss provisions, are pushing to finalise the debt restructuring before next month’s half-yearly audit, a banking source said.
    Etisalat met with the lenders in London on April 28 led by Guaranty Trust Bank (GTBank) but they could not agree a way forward, the sources said.
    Etisalat could not be reached for comment.
    The telecom firm signed the medium-term seven-year facility with 13 local banks in 2013 to refinance a $650 million loan and fund expansion of its network, but is now struggling to repay.
    Etisalat Nigeria told Reuters that it was in talks with lenders to restructure the loan after it missed a payment.
    “There is no conclusive view on the way forward. The most viable solution which the banks are pushing for is for the shareholders to inject equity into the business,” one banker said after the meeting.
    A source at Etisalat, which owns 45 per cent of the Nigerian company, said the telco was not willing to invest more after converting some loans it made to the affiliate to equity and writing down its investment to $50 million.
    Abu Dhabi’s state-owned fund Mubadala owns another 40 per cent.
    Etisalat is the biggest foreign-owned victim of the dollar shortages plaguing Nigeria’s financial system.
    Nigerian regulators in March agreed with local banks to pursue a default deal rather than a receivership for Etisalat Nigeria so as not to deter investors and to avoid a wider debt crisis.
    But lenders are keen to keep a lid on rising non-performing loans (NPLs) to preserve their capital as Africa’s biggest economy battles a recession and currency crisis. Bharti Airtel – 19 percent.

  • Etisalat promotes quality education across Nigeria

    Etisalat promotes quality education across Nigeria

    As part of its quest to promote qualitative education and sustainable development in Nigeria, Etisalat Nigeria, has renovated and remodeled some schools across key communities in Nigeria under its Adopt-A-School initiative.

    In addition to the renovation and remodeling of the school buildings, Etisalat also equipped the adopted schools through the donation of Information and Communication Technology (ICT) facilities, laboratory equipment, textbooks and back-to-school kits amongst others.

    Adopt-A-School is one of the platforms through which Etisalat implements its core Corporate Social Responsibility strategy which is built around three pillars: Education, Health and Environment.

    Among the schools that have benefitted from Etisalat’s recent interventions are Girls’ Government College, Dala, Kano State; Edward Blyden Memorial Primary School Okesuna, Lagos State; and Akande Dahunsi Memorial Junior and Senior High Schools, Ikoyi, Lagos State.

    Other schools that benefitted from the largess include Igwe-Uwokwu Village School in Oju Local Government Area, Benue State and Nuhu Bamali Primary School, Fadi Sanka community in Zaria, Kaduna State.

    Speaking on the telco’s passion for investment in the education sector, Director, Regulatory and Corporate Social Responsibility, Etisalat Nigeria, Ikenna Ikeme, said these interventions were aimed at supporting the respective state governments to further improve the learning and teaching environment, thereby raising the standard of education in the country. He added that feedback received from the schools show improvement in school enrolment, attendance and quality of teaching.

    Ikeme said, “Etisalat’s Adopt-a-School initiative avails students in government-owned primary and secondary schools access to high-quality qualitative education as well as a range of modern education facilities. The initiative aims to provide an environment that is conducive for learning, to the benefit of students across the country.”

    He further restated the company’s unwavering commitment to continuing to support government in ensuring that Nigeria meets the Sustainable Development Goals especially “Goal 4”, which is to “ensure inclusive and equitable quality education and promote lifelong learning opportunities for all”.

    “As a company that is committed to the development of Nigerian youth, Etisalat Nigeria recognises education as the bedrock of sustainable development, which is why education is one of our core three CSR pillars. We shall continue to do more in this regard. One of our key goals is to help Nigeria meet the objective of the Sustainable Development Goals, notably Goal 4”, Ikeme stressed.

    In the first phase of renovations at Girls’ Government College, Dala, Etisalat Nigeria refurbished several facilities including the ICT Centre to which it donated 30 desktop computers; the library was fitted with furniture and stocked with textbooks and other study materials; Kwankwaso Hostel Block was renovated; while a modern science laboratory, solar-powered potable water facility and chairs and tables were also provided for seven classrooms.

  • Etisalat rejects V-Exchange’s copyright  allegations

    Etisalat rejects V-Exchange’s copyright allegations

    Etisalat Nigeria has denied the claim of patent infringement allegation leveled against it by V-Exchange Ltd.

    The management of V-Exchange claimed it sent a business proposal dated October 27,  2016 to Etisalat and subsequently met with Etisalat’s representatives on November 23, 2016, where it informed Etisalat of some of its products with a view to partnering with Etisalat and launching the products on its platform, but that Etisalat proceeded to unilaterally launch the products as ‘KwikCash’ without V-Exchange’s authorisation. V-Exchange demanded for over N2billion from Etisalat as compensation.

    In reaction to the allegation, Head, Environment Compliance and Public Relations, Etisalat Nigeria, Oluseyi Osunsedo, dismissed the allegation by V-Exchange Ltd as baseless and unfounded, while affirming Etisalat’s commitment to strict adherence to existing laws, industry regulations and best practice.

    Osunsedo said KwikCash loan service, the product which according to V-Exchange was allegedly copied by Etisalat from its proposal, is owned and operated by a licensed financial institution, which was granted Nigeria Communications Commission (NCC) approval to run the service on Etisalat’s network. The NCC approval is dated April 20th 2016, while the pilot launch of KwikCash service held on 18th July 2016.

  • Why EasyCliq was reloaded, by Etisalat

    Innovative and youth-friendly telecom network, Etisalat Nigeria, has said subscribers’ freedom to make their choice from a range of exciting bonus options is one of the unique features that set apart its newly introduced EasyCliq package from other competitive packages.

    It also said the revamped EasyCliq gives youth segment customers the opportunity to choose from any of three bonus options: 250 per cent bonus to call all networks, 350 per cent bonus to call only Etisalat numbers, and 100 per cent bonus on data purchase between 50MB-500MB.

    Head, Youth Segment, Etisalat Nigeria, Layi Onafowokan, while speaking on the objective of launching the new EasyCliq value proposition, disclosed that the product is another ground breaking innovation with unique generous offer unlike other competitive packages that offer largely restrictive experiences.

    “Packages offered by other telecom operators typically peg certain percentages of voice calls and data as bonuses or grant surplus for a fixed amount purchased by the subscribers. Etisalat is proud to be associated with another ground breaking innovation that empowers subscribers to maximise their potential,” he said.

    Onafowokan said further that in line with the unique proposition of the product, EasyCliq was launched via an unconventional campaign, #BreakFree, a youthful engagement initiative that included social media and a 24-hour dance challenge aimed to connect more with the youth.