Tag: FCCPC

  • FCCPC storms Abuja Chinese supermarket where Nigerians are not allowed to shop

    FCCPC storms Abuja Chinese supermarket where Nigerians are not allowed to shop

    The Federal Competition and Consumer and Protection Commission (FCCPC) has stormed an Abuja-based Chinese supermarket located at the China General Chamber of Commerce.

    Earlier on Sunday, April 21, netizens expressed outrage over a discriminatory policy implemented by the Chinese Supermarket which limited entry exclusively to its citizens and prohibited Nigerians.

    According to the property manager of the complex, Shaibu Sanusi, Nigerians from outside the complex cannot shop there but Nigerians within can access it.

    Read Also: Naira: FCCPC pledges consumers’ protection amid soaring costs

    While the supermarket remains shut, the consumer protection agency seems to believe that some people are hiding inside in a bid to avoid confrontation with the agency.

  • Naira: FCCPC pledges consumers’ protection amid soaring costs

    Naira: FCCPC pledges consumers’ protection amid soaring costs

    The Federal Competition and Consumer Protection Commission (FCCPC) on Thursday, April 18, vowed to safeguard customers against rising costs of products and services, despite the naira’s recent strengthening relative to the US dollar.

    The acting executive vice chairman and chief executive of FCCPC, Adamu Abdullahi, in a statement, outlined the commission’s stance on the situation which he declared unacceptable.

    He said that the commission was cognizant of Nigerians’ worries given the ongoing escalation in the prices of goods and services.

    The FCCPC, according to its chief, would employ its current legal framework to enforce fair competition and consumer protection provisions even though it cannot directly regulate prices.

    These measures Abdullahi said included monitoring and investigating unusual price hikes, responding to consumer complaints, and taking legal action against companies that are discovered to be engaging in anti-competitive behaviour like price gouging and cartel formation.

    He said: “The FCCPC understands the significant financial strain these rising prices place on Nigerian households. As a result, the Commission is taking proactive steps to address this issue.

    “The commission has directed its operatives to intensify monitoring of both formal and informal markets, where businesses may be taking advantage of market conditions to unfairly inflate prices, and ramp up enforcement activities.

    Read Also: Poor customer care service: FCCPC makes case for PWD

    “The operatives will work collaboratively with trade associations, farmer groups, and other stakeholders to identify and remove unnecessary barriers to entry in various sectors, combat price-fixing, and dismantle cartels. This will encourage increased competition, ultimately leading to lower prices for consumers.”

    Abdullahi assured that the commission would engage in advocacy and public awareness campaigns to raise awareness about price gouging and other unfair trade practices as well as provide guidance to identify and report such practices.

    “The FCCPC recognises the importance of working alongside other government agencies to tackle this complex issue. We will collaborate with relevant regulatory bodies to develop a comprehensive and coordinated response to anti-competitive practices, price gouging, and other consumer protection issues.”

  • Soaring prices, FCCPC’s tardiness make Price Control Board inevitable

    Soaring prices, FCCPC’s tardiness make Price Control Board inevitable

    There is a tweet that I came across last week: it says that if you want to pay for something and the seller’s phone rings that you should quickly make payment before the seller picks the call because if he\she picks the call before payment is made that the price of the goods will automatically go higher because the caller will tell the seller of the latest price increment. That is the sad reality in Nigeria now.

    Sharing his experience, Mr. Kenneth Bode recently contracted a furniture maker to do some work for him. They agreed on a price and he immediately advanced him some money. He was supposed to pick the work after one week. Three days later, the furniture maker called him to say that he had gone to market to purchase wood and other materials for the furniture only to find out that prices had gone up.

    He told Mr. Bode pointblank that he was ready to refund him if there was not an upward review of the previous price they agreed on. Exasperated Mr. Bode had to add almost up to 30% of the price that they previously agreed.

    Read Also; PBAT and unrelenting opposition (2)

    Like Bode, Mrs. Obiamaka Nwoye laso suffered the same fate. She bought a 50kg bag of foreign short grain rice from her customer of many years in November 2023 at N41,000. According to her, the long imported rice grain was selling for N51,000. However, a few weeks after that, she kept hearing from different people that the price of rice was going up every day. On the 5th of this month, she called the same rice seller and she told her that foreign short grain was selling for N60,000 while the long grain was selling for N64,000. Two days later she called the same rice seller and she told her that short grain was now selling for N69,000 while the long grain goes for N74,000.

    Also, Mrs. Funke Adeyo said she bought a D’erica cup of beans for N700 early last week. The next day she gave her daughter N700 to buy the same beans from the same shop but her daughter came back without the beans because the price had gone up to N750. By the next day again the same beans from the same shop had gone up to N800. The same thing applies to all products.

    A bag of cement that was selling for N5,200 sold at N7,500 last weekend. By the time you are reading this, the price would have jumped up going by the way prices are jumping up in Nigeria.

    Most supermarkets no longer put prices on the shelves because prices change almost every day. Emeka Orji who went to Shop Smart Supermarket in the Island said he was so frustrated because you will have to take every product to the checkout counter before you can know the price of what you are buying.

    “It is only when the cashier scans the barcode that you can see the price, making shopping very difficult.”

    In a recent press release from the government regulatory agency Federal Competition Consumer Protection Agency, FCCPC admitted that participants in the food chain play a major role in the arbitrarily increase in prices of goods.

    “The Commissions surveillance efforts suggest participants in the food chain and distribution sector including at the retail level are engaging in conspiracy, price gouging, hoarding and other unfair tactics/strategies to restrict the supply of food, manipulate and inflate the price of food in an indiscriminate manner, this conduct violets both moral and legal codes. Taking advantage of consumer anxiety and vulnerability to inflate prices, and restrict or distort competition is obnoxious, unscrupulous, exploitative and illegal.”

    In the view of analysts, the Nigerian market is free and mostly unregulated thus sellers and producers of consumers goods are allowed to peg their prices wherever tickles them and wherever satisfies their greedy urge, they are only forced to readjust the price by competitors or by other market factors and never by the Nigeria government, unlike other countries where the government mandates services providers and sellers on the price range they are to peg for a product or service.

    In choice cities like Abuja, Lagos or Port Harcourt, landlords and house owners charge arbitrarily for rent on houses with the perception that if a particular tenant cannot afford to pay the rent, there are other tenants who are willing to pay whatever rent that is fixed on the house.

    Transport companies as well do raise their fare arbitrarily, without any control or regulations.

    Thankfully, the Price Control Board, an agency under the Federal Ministry of Commerce and Industry and the Federal Competition and Consumer Protection Commission (FCCPC) have the primary statutory duties of these agencies are to protect consumers, make sure they are not being cheated or ripped off by producers and service providers and fix prices for some popular basic consumer goods, but these agencies, sadly are not just doing enough.

    It is so bad that most Nigerians do not even know that there are government agencies that have been charged to control prices and are also charged to prosecute service providers who charge exorbitant prices. They need to be more proactive now than before because producers and service providers due to the economic hardship and high cost of raw materials are shifting all the burdens, including tax to the final consumers.

    Good enough, Dr. Adamu Abdullahi, Acting Executive Vice Chairman of FCCPC noted in statement that in rare situations and pursuant to part X1, and section 88 of the Federal Competition and Consumer Protection Act, [FCCPA], that the Commission may advice the President fix the prices of certain goods and services based on empirical evidence.

  • FCCPC warns against misleading pricing

    FCCPC warns against misleading pricing

    The Federal Competition and Consumer Protection Commission (FCCPC) has warned consumer goods store against violating the FCCPC Act or misleading pricing and not being transparent.

    The Acting Executive Vice Chairman/Chief Executive Officer, FCCPC, Adamu Abdullahi who addressed the press in Abuja said what the stores do to customers is a violation of the law and they would be penalize if found guilty.

    Abdullahi said:  “The commission was getting so much complaints from customers on Sahad stores misleading prices and lack of transparency, which made the commission inviting Sahad stores management for questioning, they refused to show up and this  led to the sealing of the store located in the Garki area of Abuja  out of the three Sahad stores in the FCT.  This was the only one sealed up, with a warning signal to the others stores in the FCT.

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    “Directors of Sahad stores are liable upon conviction to imprisonment for a term not exceeding five years or fine not exceeding N10 million or both. The mandate of the FCCPC is very clear, to promote and to protect consumers interest. And that is why we are here to routinely conduct on the spot checks for supermarkets, shopping malls and open markets.

    The day after the closure Sahad stores was re-opened with agreement being reached by both parties that business transaction will be transparent ,  to empower consumers to make informed purchasing decisions, especially in this challenging economic times.

    The FCCPC assures that it remains committed to combating all forms of exploitative or misleading practices that undermine consumer rights. The FCCPA protects consumer rights and prohibits deceptive business practices. Section 115 outlines potential penalties for violations, including fines for organisations and imprisonment for directors. The commission encourages all businesses to adhere to fair and transparent pricing practices to ensure consumer protection and a healthy market environment.

  • FCCPC applauds NERCs action against 11 DisCos

    FCCPC applauds NERCs action against 11 DisCos

    The Federal Competition and Consumer Protection Commission (FCCPC) has commended the Nigerian Electricity Regulatory Commission (NERC) for its recent action against eleven Electricity Distribution Companies (DisCos) for non-compliance with the capping of estimated bills for unmetered customers.

    In a statement signed by the Acting Executive Vice Chairman/ CEO, Dr. Adamu Abdullahi, he said that decisive measure aligning with the FCCPC’s mandate is outlined in the Consumer Protection Act 2018, particularly Section 17 (s), which empowers the Commission to protect consumers from obnoxious practices or unscrupulous exploitation by companies, firms, trade associations or individuals, and to demand redress on their behalf.

    Read Also: FCCPC lauds NERC’s overbilling sanction on DisCos

    According to him, “We stand in solidarity with NERC in its commitment to safeguard unmetered customers from arbitrary billing by DisCos. The capping regulation was a significant step towards ensuring fairer treatment for those without meters, and the FCCPC fully supports its enforcement.

    “We urge NERC to consider even stronger measures to deter future violations. This could include increased financial penalties, stricter enforcement mechanisms, and even the revocation of operating licenses for persistent offenders.”

    He also reiterated FCCPC’s unwavering commitment to ensuring a better deal for electricity consumers in Nigeria.

    “Apart from its routine resolution of electricity consumer complaints, the Commission will continue to organise electricity consumer platforms across the country. These platforms have provided invaluable opportunities for consumers to voice their complaints and receive instant responses and redress from DisCos and regulators, including the FCCPC.”

  • FCCPC lauds NERC’s overbilling sanction on DisCos

    FCCPC lauds NERC’s overbilling sanction on DisCos

    The Federal Competition and Consumer Protection Commission (FCCPC) yesterday commended the Nigerian Electricity Regulatory Commission (NERC) for the sanction it slammed on the 11 electricity Distribution Companies (DisCos) for non-compliance with the capping of estimated bills for unmetered customers.

    The FCCPC, in a statement signed by its Acting Executive Vice Chairman/Chief Executive Officer, Dr. Adamu Abdullahi, said the Commission stood in solidarity with NERC in its commitment to safeguard unmetered customers from arbitrary billing by DisCos.

    He explained that the capping regulation was a significant step towards ensuring fairer treatment for those without meters and the FCCPC fully supports its enforcement.

    “Furthermore, we urge NERC to consider even stronger measures to deter future violations,’’ he added.

    This could include increased financial penalties, stricter enforcement mechanisms, and even the revocation of operating licenses for persistent offenders,” the statement read.

    Read Also; Governors, NSA join forces to battle insecurity, food crisis

    Abdullahi further noted that the FCCPC’s existing Memorandum of Understanding (MoU) with NERC aims to ensure more effective protection for electricity consumers through information sharing, joint investigations, and coordinated enforcement actions.

    The Commission, he revealed, believes that fundamental reforms are necessary to address the systemic challenges facing the sector, including metering gaps, billing malpractices, and inadequate customer service.

    “We encourage consumers who have been shortchanged by estimated bills to come forward and lodge complaints with their respective DisCos and escalate such complaints to NERC or the FCCPC, when not satisfactorily resolved. We are committed to investigating all legitimate complaints and securing redress for consumers. The FCCPC will persistently collaborate with NERC to work tirelessly to ensure that Nigerian electricity consumers receive fair treatment, accurate billing, and quality service. We stand united in ensuring a fair and just electricity market for all consumers in Nigeria,” the FCCPC said in the statement.

    Recall that last week the NERC slammed a N10.5 billion fine on the 11 Discos for what it called infringement of the Regulatory Interventions for Non-Compliance with the Order on Capping of Estimated Billing to Unmetered Customers.

    NERC, in a statement, stressed that the billing of unmetered customers by the power firms in their various franchise areas for 2023 revealed non-compliance with the monthly energy caps issued by the commission.

    “The public may recall that in 2020, the commission issued the order on Capping of Estimated Bills (Order No: NERC/197/2020) and subsequently issued monthly energy caps which aimed to align the estimated bills for unmetered customers with the measured consumption of metered customers on the same supply feeder.

    “A review of the electricity distribution companies’ billing of unmetered customers for 2023 has revealed non-compliance with the monthly energy caps issued by the commission,” the NERC said in a statement at the weekend.

  • FCCPC moves against digital lending violators

    FCCPC moves against digital lending violators

    The Acting Executive Vice Chairman, Chief Executive Officer, Federal Competition and Consumer Protection Commission (FCCPC) Adamu Abdullahi said the commission will move against digital lending violators and will continue with investigation and monitoring of digital money lenders in the country.

    A statement signed by the Acting Executive Vice Chairman said as part of the continued investigation and monitoring of Digital Money Lenders (DMLs), it has observed an upsurge in violations of the Inter agency Joint Task Force’s Limited, Interim Regulatory/Registration Framework and Guidelines for Digital Lending 2022.

    “The Commission understands the increased demand for loans during this time of the year, leading to an increased risk of default due to large numbers and typical cash flow challenges and constraints. However, the solution cannot be to violate the law or utilize unethical recovery methods, as such, the Commission is intensifying enforcement efforts and adopting a zero-tolerance stance towards any exploitation of consumers or abusive conduct, whether in balance calculations, loan default enforcement, or recovery processes.

    Read Also: FCCPC moves against digital lending violators

    “In the coming days, the Commission will be engaging approved loan apps with respect to a more robust compliance framework including any additional requirements where applicable, and possible mechanisms for otherwise blacklisted apps. The Commission had earlier said it was working on a new system to replace harassment and defamatory messages customers receive from the DMLs, also known as loan apps.

    “The new plan according to the commission will be systematic, ethical and globally acceptable method of protecting borrowers and lenders. Indebtedness to the loan apps has become a major concern to the commission, it should be noted that lenders are critical to the nation’s economy, even though the commission has successfully reduced harassment and abuse by the loan app, Nigerian borrowers on the platform had not stopped defaulting.”

     Abdullahi said the Commission expects demonstrated and timely compliance by all legitimate operators in order to promote and enhance fairness to consumers and fairness among competitors. With respect to operators that do not possess the Commission’s approval, the scrutiny process will include law enforcement action against such, in addition to regulatory prohibition and consequences.

  • FCCPC moves against digital lending violators

    FCCPC moves against digital lending violators

    Adamu Abdullahi, the Acting Executive Vice Chairman and Chief Executive Officer of the Federal Competition and Consumer Protection Commission (FCCPC), has announced the commission’s intention to take action against violators in the digital lending sector.

    He emphasized that the FCCPC will persist in its investigation and monitoring efforts concerning digital money lenders across the country.

    In a statement issued by the Acting Executive Vice Chairman, it was highlighted that the FCCPC has observed a surge in violations of the Interagency Joint Task Force’s Limited, Interim Regulatory/Registration Framework and Guidelines for Digital Lending 2022.

    He said: “The Commission understands the increased demand for loans during this time of the year, leading to an increased risk of default due to large numbers and typical cash flow challenges and constraints. However, the solution cannot be to violate the law or utilize unethical recovery methods, as such, the Commission is intensifying enforcement efforts and adopting a zero-tolerance stance towards any exploitation of consumers or abusive conduct, whether in balance calculations, loan default enforcement, or recovery processes.

    “In the coming days, the Commission will be engaging approved loan apps concerning a more robust compliance framework including any additional requirements where applicable, and possible mechanisms for otherwise blacklisted apps. The commission had earlier said it was working on a new system to replace harassment and defamatory messages customers receive from the DMLs, also known as loan apps.

    Read Also: Tinubu to Senate: confirm FCCPC chair, Irukera’s sack

    “The new plan according to the commission will be a systematic, ethical and globally acceptable method of protecting borrowers and lenders. Indebtedness to the loan apps has become a major concern to the commission, it should be noted that lenders are critical to the nation’s economy, even though the commission has successfully reduced harassment and abuse by the loan app, Nigerian borrowers on the platform had not stopped defaulting”.

     Abdullahi assured that the Commission will welcome demonstrated and timely compliance by all legitimate operators to promote and enhance fairness to consumers and fairness among competitors. For operators that do not possess the Commission’s approval, the scrutiny process will include law enforcement action against such, in addition to regulatory prohibition and consequences.

  • 4.5m Nigerians over 15 use tobacco, says FCCPC

    4.5m Nigerians over 15 use tobacco, says FCCPC

    Over 4.5 million Nigerians, aged 15 and above, are tobacco users, Federal Competition and Consumer Protection Commission (FCCPC) has said.

    It noted over 26,800 deaths are caused by tobacco-related diseases yearly. The commission spoke in a statement yesterday.

    It said its campaign: ‘Don’t Burn Their Future’, would address the rise in underage access to tobacco products, curb the detrimental impact on society and safeguard health and future of youths.

    FCCPC explained the campaign underscores the responsibility of individuals, communities, and a healthcare system in fostering a healthier future.

    Acting Executive Vice Chairman, Dr. Adamu Abdullahi, emphasised the dynamic nature of sound health; physical, mental, and social well-being.

    Abdullahi highlighted the risks associated with youth tobacco use, ranging from impact on brain development to respiratory issues and increased nicotine dependence.

    He commended enactment of National Tobacco Control Act in 2015, emphasising government’s commitment to a smoke-free environment and fulfilling World Health Organisation Framework Convention on Tobacco Control.

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     The campaign’s scope extends beyond warning, featuring a collaboration with Civil Society Organisations (CSOs) to provide counselling for those aiming to quit smoking.

     Minister of Health, Prof. Muhammed Pate, noted that the campaign by FCCPC aligns with national objective on tobacco control.

     He said, among others, tobacco is a major risk factor for hypertension, stroke, cancers, diabetes and chronic obstructive pulmonary diseases.

    The minister noted eight million die yearly worldwide, with seven million following direct tobacco smoke while 1.2 million due to exposure to second-hand smoke.

    Chairman of Tobacco Control Unit, Dr. Malau Toma, representing the minister, highlighted the health and economic toll of tobacco consumption, reinforcing the need for a departure from irresponsible tobacco use.

     The immediate past EVC of the FCCPC, Mr. Babatunde Irukera stressed that the move is to protect people from the harmful effects of tobacco.

     The “Don’t Burn Their Future” campaign sets the stage for a series of symposiums, lectures, hangouts, and meetings with young people nationwide, reinforcing the message for a tobacco-free future.