Tag: FCCPC

  • FCCPC warns traders against price inflation, substandard goods

    FCCPC warns traders against price inflation, substandard goods

    The Federal Competition and Consumer Protection Commission (FCCPC) has warned traders in Lagos State to stop artificial price inflation and ensure the authenticity and safety of their goods.

    The commission’s Executive Vice Chairman and Chief Executive Officer, Tunji Bello, gave the directive at a market engagement forum organised by the commission in Lagos.

    Bello, who was represented by FCCPC’s Principal Consumer and Business Education Officer, Mrs. Bridget Etim, underscored the commitment of the commission to fostering fair competition and safeguarding consumer rights, as provided for in the Federal Competition and Consumer Protection Act (FCCPA) 2018.

    He reminded all businesses, irrespective of their scale or operational setting, that they are subject to the provisions of this law.

    Bello said findings from recent FCCPC operations included the discovery of expired rice re-bagged and sold as premium brands at Daleko Market.

    He condemned such “wrong and illegal” practices, emphasising the inherent risks to public health and the damage inflicted on the reputation of honest traders.

    The News Agency of Nigeria (NAN) reports that FCCPC’s intensified engagement extended to major markets in Lagos, namely Mile 12 and Alaba.

    At Mile 12, Lagos’s largest food hub, the commission tackled issues of tampered scales, under-weighing, the repackaging of spoilt produce, and suspected price-fixing of essential staples like rice, pepper, and yam.

    Read Also: FCCPC seals France, Belgium, Italy visa centres over investigation obstruction, suspected unfair practices 

    Similarly, at Alaba International Market, a prominent electronics hub, the FCCPC addressed concerns over the sale of counterfeit appliances, misleadingly labeled “Tokunbo” (fairly used) goods.

    Others include false warranty claims and coordinated price-fixing of electronics such as televisions, generators, and phones.

    “These are not minor issues. They affect household income, endanger consumer safety, and erode public trust.

    “They violate key provisions of the FCCPA 2018, which prohibit deceptive practices and unfair pricing,” the FCCPC boss said.

    Bello stressed that such violations not only harm the integrity of the market but also disadvantage honest traders who adhere to ethical practices.

    Acknowledging the pressures faced by traders, including rising operational costs, the FCCPC boss reiterated the commission’s dual mandate: consumer protection and the amplification of genuine business concerns to relevant agencies.

  • FCCPC and corporate accountability

    FCCPC and corporate accountability

    In largely underdeveloped capitalist systems such as Nigeria with relatively low levels of institutionalization, weak judicial structures and processes as well as fragile law enforcement, the role of regulatory agencies established to mitigate the negative effects of the operations of market forces, check corporate abuse and irresponsibility and safeguard the interests of consumers and society at large is critical. The leading agency in Nigeria in this regard is the Federal Competition and Consumer Protection Commission (FCCPC), which was established through the Federal Competition and Consumer Protection Act 2018 to facilitate fair, rule-guided business practices while protecting the interests of consumers.

    As lucidly expressed in its mandate statement, the FCCPC’s oversight function is “geared towards promoting competition within the Nigerian economy while preventing any practices that could lead to the abuse of market dominance or monopolies, all for the benefit of consumers. In addition, it investigates anti-competitive practices, including price fixing, bid rigging, market allocation, and the abuse of dominant market positions, for possible legal actions against the involved parties”. Central to its operations is addressing consumer complaints and grievances as regards perceived exploitative prices, substandard goods and services and imposing sanctions or taking legal action against persistent corporate infractions.

    Under its current Chief Executive Officer/Executive Vice Chairman, Mr Olatunji Bello, renowned journalist, editor, lawyer and administrator, who assumed office in June 2024, the FCCPC has significantly scaled up its activities aggressively holding corporate organizations to account while meticulously addressing consumer complaints and grievances. In the statement announcing his appointment, President Tinubu had mandated Tunji Bello to “ensure the holistic realization of the Commission’s mandate of protecting and promoting the interest and welfare of Nigerian consumers, and ensuring the adoption of measures to guarantee the safety and quality of goods and services”. The role of the FCCPC has acquired added significance against the background of the economic hardships attendant on the painful but inevitable economic reforms of the Tinubu administration particularly the removal of fuel subsidy and the merger of the parallel foreign exchange markets that had engendered high inflationary spirals that are only gradually beginning to recede.

    Citing high operational costs, corporate organizations in different sectors have increased their tariffs to the consternation of already hard hit consumers despite the fact that many of them continue to report high profit levels. In the telecommunications sector, for instance, there has been a 50 per cent hike in tariffs. In the electricity industry, the regulatory authorities approved an increase in tariff for Band A customers from N68 KWh to N225 KWh but which was later pegged at N209.50. Banks have increased the cost of transacting on Automated Teller Machines (ATM). The Nation newspaper columnist, Sanya Oni, recently cited the example of the private entertainment company, MultiChoice and its subsidiary,  DSTV, and their penchant for arbitrary and incessant price increases.

    In the words of Oni, “For instance, in May 2023, premium package subscribers were hit with a 51.23% increment from N16,200 to N24,500. Six months after, another major increment of 20.41% would follow, pushing the price to N29,500. Yet again, in another six months, that is, in May 2024, the service provider would be back with a new price of N37,000, a leap by another 25.42%; and the latest adjustment effective Saturday, March 1, taking the package to N44,500, a 21% increase – representing over 300% increase using 2015 as a base year”.

    The new resurgent and activist FCCPC, under Tunji Bello, has not been dormant in the face of seemingly whimsical price increases by various corporate organizations. Some of them, unused to having their excesses challenged, have pushed back, outrightly flouting the regulatory agency’s directives or engaging it in legal duels.

    For instance, on Thursday, February 27, the FCCPC directed MultiChoice Nigeria not to effect any new price increases as it had announced until the conclusion of the Commission’s ongoing investigation into the proposed price hikes. It had earlier directed the Chief Executive Officer of the company, Mr John Ugbe, to appear before its investigative hearing to justify the envisaged increases. The FCCPC had stated that “Pursuant to this, MultiChoice is expressly instructed to maintain the existing price structure as of February 27, 2025, pending the Commission’s review and final determination on the matter. Maintaining the status quo on pricing is essential to prevent any potential consumer harm during this period”. However, in a reckless display of the highest disregard and contempt for not just the regulatory authority but Nigeria’s legal system, MultiChoice Nigeria proceeded with its price increase on March 1, 2025.

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    Consequently, on March 5, the FCCPC instituted legal proceedings against MultiChoice Nigeria and its Chief Executive Officer, John Ugbe, “for violating regulatory directives, obstructing an ongoing inquiry and engaging in conduct deemed violations of the provisions of the Federal Competition and Consumer Protection Act (FCCPC). According to the FCCPC, “By disregarding the FCCPC’S directive and implementing the price hikes before appearing before the Commission’s investigative hearing on March 6, 2025, MultiChoice has not only flouted regulatory processes but also demonstrated a pattern of conduct that undermines consumer rights and fair competition”.  In any self-respecting country,  there should certainly be severe consequences for such contemptuous impunity especially by a foreign entity.

    Earlier, a shareholder of MTN Nigeria who is also a legal practitioner, Emeka Nnubia, had instituted legal proceedings against the FCCPC seeking to halt the regulatory agency’s investigation into suspected potential anti-competitive practices by the MTN. Nnubia contended that the FCCPC’s request for information from MTN violated data protection laws and that regulatory authority over MTN resided with the National Communications Commission (NCC) and not the FCCPC. In his ruling on February 7, 2025, Justice F.N. Ogazi, of the Federal High Court in Lagos, affirmed the statutory authority of the FCCPC to regulate competition and consumer protection across all sectors of the economy and that the regulatory agency’s request for information from MTN did not violate any data protection laws but was undertaken within its statutory powers.

    When the NCC approved a 50% adjustment in telecommunications tariffs, the FCCPC warned that “Issues such as network congestion, dropped calls, inconsistent Internet speeds, unusual data depletion, and poor customer service have remained prevalent concerns. It is, therefore, crucial that tariff adjustments directly translate into demonstrable and tangible service enhancements for consumers.”. The FCCPC took on the Ikeja and Eko electricity distribution companies (IKEDC and EKEDC) when they contemplated charging consumers for the cost of replacing ‘obsolete’ meters insisting that the Discos must comply with the order by the Nigerian Electricity Regulatory Commission (NERC) that “meter replacements must be prompt, without disrupting service and at no cost to the consumer; and ensuring that consumers are not subjected to estimated billing due to delayed installations”.

    The FCCPC had also, at various times, engaged other corporate giants like Guarantee Trust Bank (GTB) and Air Peace on alleged violations of consumer rights. It is certainly a new and welcome season of ensuring corporate accountability in Nigeria in the best interest of consumers and society at large.

  • FCCPC, Police, traders clash at Lagos market

    FCCPC, Police, traders clash at Lagos market

    A team of Federal Competition and Consumer Protection Commission (FCCPC) officials, accompanied by armed police and reporters, yesterday faced resistance from traders at the Daleko market in Mushin, Lagos.

    Relying on intelligence reports, the FCCPC team had aimed to crack down on traders allegedly rebaging rice in various brand names and reproducing rice bags from firms that have left Nigeria since 2015, including Royal Stallion and Caprice rice.

    The FCCPC alleged that rice bagged in the names of Royal Stallion, Mama Gold and Caprice companies were still being sold

    FCCPC said: “Our surveillance has revealed this deceptive practice is potentially misleading consumers and violating consumer protection law.”

    Read Also: FCCPC launches market sensitisation drive to combat unfair trade practices, protect consumers

    Despite evidence of alleged offences, the traders refused to cooperate with FCCPC officials, citing lack of notification to the market leader.

    The resistance highlighted tensions between regulators and market stakeholders.

    But, despite the resistance, the FCCPC team sealed a shop involved in the reproduction.

     FCCPC Lagos Southwest Zonal Coordinator, Mrs. Magret Aboluwade, expressed disappointment at the illegal activities and vowed that the law would take its course.

    Mrs. Aboluwade emphasised the commission’s commitment to protecting consumer rights, adding: FCCPC will continue to perform its duties, ensuring compliance with consumer protection laws.”

    Similarly, the FCCPC sealed 10 shops in Abuja recently over rebagging of local rice as foreign brands and over unfair pricing .

    According to the Commission, this practice is not only exploitative but also infringes on consumer rights and undermines economic integrity.

    The FCCPC warned consumers to avoid purchasing these products as they are either expired or deceptively rebagged local rice sold at exorbitant price.

  • FCCPC seals France, Belgium, Italy visa centres over investigation obstruction, suspected unfair practices 

    FCCPC seals France, Belgium, Italy visa centres over investigation obstruction, suspected unfair practices 

    The Federal Competition and Consumer Protection Commission (FCCPC) has sealed off France, Belgium and Italy visa centres located at the Mukhtar El-Yakub House, Central Business District, Abuja.

    The office was sealed with the combined efforts of operatives from the FCCPC, Nigerian Police Force (NPF) and the Nigeria Security and Civil Defence Corps as staff of the centre resisted the sealing.

    Sealing off the centre on Thursday, Mrs Boladale Adeyinka, the Director, Surveillance and Investigations Department of FCCPC, said the move was due to failure of the centre to receive a letter of the Commission to investigate a consumer complaint.

    Adeyinka said the centre was also sealed due to obstruction of investigation or inquiry and conducting services considered upon reasonable suspicion to be inimical to consumers’ welfare.

    She mandated the company to apper before the Commission on June 20, to testify, make depositions and provide evidence in relation to failure to receive a letter of the Commission to investigate a complaint and obstruction of investigation or inquiry.

    ”This is an enforcement operation against TLS.

    ”As you are aware, they provide visa support services to Nigerian consumers.

    ”On the 25th of March 2025, based on consumer complaint, a letter was served on them to address the consumer complaint as is the process of amicable resolution of consumer complaints at the commission.

    ”The officers of TLS, rather than receive the consumer complaint, proceeded to assault our officers who were conducting the lawful duty of protecting and implementing the provisions of the Federal Competition and Consumer Protection Act (FCCPA).

    Read Also: FCCPC launches market sensitisation drive to combat unfair trade practices, protect consumers

    ”Upon receipt of that report, the commission directed that they should be summoned (1:25) to appear before the commission pursuant to Section 33 of the FCCPA.

    ”Rather than receive the summons of the commission, officers of TLS again on June 17, proceeded not only to assault our officers but also assaulted uniformed officers of the police force who were providing lawful security for the operations of the commission.

    ”Section 33 stipulates that any person who without sufficient cause fails or refuses to appear before the commission in compliance with a summons commits an offence and is liable on conviction to imprisonment for a term not exceeding three years or fine not exceeding #20 million or both fine and imprisonment,” she said.

    Adeyinka directed that the Company would be liable for all losses and expenses encountered by visa applicants as a result of the enforcement.

    However, the Management of the Company  refused to comment on the matter.

    The News Agency of Nigeria (NAN) reports that the centre is being managed by TLS Contact, a Teleperformance Company.

    (NAN)

  • FCCPC launches market sensitisation drive to combat unfair trade practices, protect consumers

    FCCPC launches market sensitisation drive to combat unfair trade practices, protect consumers

    The Federal Competition and Consumer Protection Commission (FCCPC) has begun a nationwide market sensitisation campaign aimed at curbing unfair trade practices, promoting transparent business conduct, and safeguarding the rights of consumers across Nigeria.

    Speaking during a recent engagement with traders, the Executive Vice Chairman/CEO of FCCPC, Mr. Tunji Bello, emphasized the importance of enlightening key market stakeholders, including traders, producers, buyers, and sellers as part of the commission’s broader mission to rebuild public trust, stimulate enterprise, and ensure inclusive economic growth.

    Represented by Mrs. Bridget Etim, Principal Consumer and Business Education Officer, Mr. Bello clarified that the FCCPC’s presence in markets is not to penalise, but to collaborate with traders and protect both consumers and honest businesses.

    “Markets like this are the heartbeat of our economy. This is where everyday Nigerians hustle, trade, provide for their families, and contribute to national economic growth,” Bello said. “That’s why the FCCPC is here — not in an office or a conference hall, but right here with you. Because consumer protection begins on the ground, in the markets, among the people.”

    He stressed that the engagement is more than symbolic. “Our visit is not for show. We are here to educate and collaborate because real protection comes from mutual understanding, shared responsibility, and deliberate action.”

    Bello outlined the FCCPC’s mandate to promote fair competition, ensure transparent and responsible business conduct, and protect consumers. He warned, however, that the government continues to confront illegal practices in markets nationwide, including in the FCT.

    “How many of you have ever bought rice, beans, or garri only to get home and find out that the quantity sold to you was less than promised?” he asked, highlighting deceptive practices that undermine trust in market transactions.

    Read Also: FCCPC invites Air Peace managers over infractions

    He concluded by calling on all market participants to play by the rules, noting that markets function best when fairness and accountability are upheld.

    “How many of you have purchased an item with a ‘new’ label, only to find it expired, diluted, or repackaged? How many traders here have faced losses because someone else is selling fake versions of your goods at lower prices? These are not just bad business practices; they are illegal. They cheat consumers and punish honest traders. That is why the FCCPA 2018 empowers the FCCPC to address them head-on.

    “Let me be clear that the FCCPC has already commenced surveillance and enforcement across several markets. Just two months ago, precisely in April 2025, the Commission’s operatives sealed several shops in Utako Market, Abuja, after uncovering deceptive practices involving the re-bagging of illicit rice as foreign brands. Only last week, we inaugurated an Inter-agency Market Monitoring Taskforce to combat counterfeits and ensure consumer safety and welfare in four key pilot markets within the FCT. These include Wuse Market, Utako Market, Garki International Market, and Garki Modern Market”, he said.

  • FCCPC summons Air Peace over non-over non-refund of ticket fares

    FCCPC summons Air Peace over non-over non-refund of ticket fares

    The Federal Competition and Consumer Protection Commission (FCCPC) has summoned the management of Air Peace Limited following widespread complaints from passengers over the airline’s failure to refund ticket fares, including cases of cancelled flights.

    The development was disclosed in a statement issued on Monday by Ondaje Ijagwu, FCCPC’s Director of Corporate Affairs.

    According to the Commission, Air Peace’s actions may violate Sections 130(1)(a), 130(1)(b), and 130(2)(b) of the Federal Competition and Consumer Protection Act (FCCPA) 2018. 

    It stresses that, “These provisions guarantee consumers the right to prompt refunds when services paid for in advance are not delivered due to the service provider’s fault. The Act emphasizes fair treatment and protects consumers from unjust and unreasonable practices.”

    In a formal summons dated June 13, 2025, the FCCPC, invoking its powers under Sections 32 and 33 of the FCCPA, directed Air Peace to appear before the Commission at its Abuja headquarters on Monday, June 23, 2025.

    The Commission also cited Section 33(3) of the Act, which makes compliance mandatory and outlines penalties for non-compliance, including fines or imprisonment.

    As part of the summons, Air Peace is required to present key documents, including: a complaint log detailing refund requests over the past 12 months; records of all processed refunds to date; a list of cancelled flights across all routes within the past 12 months; details of remedial steps taken to address the impact of cancelled flights on consumers.

    Read Also: Keyamo orders probe of Air Peace/Oshiomhole face-off

    The commission’s latest action is separate from a previous inquiry launched by the FCCPC in December 2024 into allegations of exploitative ticket pricing by the airline. 

    It said that the investigation focused on sharp fare increases for advance bookings, prompting Air Peace to file a lawsuit seeking to block the Commission’s inquiry.

    The commission noted that despite the ongoing legal challenge, it reaffirmed its commitment to enforcing the FCCPA and ensuring that consumers—including air travelers—are protected from exploitative or unfair market practices.

  • FCCPC inaugurates joint market monitoring task force

    FCCPC inaugurates joint market monitoring task force

    The Federal Competition & Consumer Protection Commission (FCCPC), on Wednesday, inaugurated the joint market monitoring taskforce (JMMT) to ensure effective market monitoring operations.

    The Director Surveillance & Investigation, Boladale Adeyinka, who represented the Executive Vice Chairman/Chief Executive, Mr. Tunji Bello, inaugurated the committee in Abuja, stating that there is a need for marketers and the government to come together as a team to make the market work.

    She noted that there are many players and stakeholders in the marketplaces, adding that effective market monitoring operations require all hands to be on deck; that is, the regulators as well as the market executives or market union leaders need to come together as a team to make the market work for all.

    She said, “This event, again, underscores FCCPC’s commitment and resolve to protect Nigerian consumers from harmful and unsafe products and also to promote business competitiveness in the Nigerian market by seeking ways and means for all to make the market work.

    “It is no news that our markets are flooded with fake, counterfeit and substandard consumer products that are not fit for intended purposes or unsafe or injurious to consumer welfare. At a time when both consumers and businesses are experiencing economic challenges, getting value for money expended on products has become very imperative

    “Section 17 (m) (1) (g) (p) (r) (s) (t) of the FCCPA mandates the Commission to seek ways and means of removing hazardous and unsafe products from our markets, eliminate obnoxious and unscrupulous business and marketing practices that are deceptively unfair, and misleading, including anti-competitive practices that substantially prevent or lessen competition in our markets”.

    Read Also: FCCPC launches inter-agency committee to develop digital traceability portal

    “This is the first set of JMMT that the committee is inaugurating, they are to cover 4 Markets within the FCT as it flags off Phase 1 of the joint marketing monitoring operations, which will be established in all the markets across the nation. The markets are within the Federal Capital Territory FCT, Wuse Market, Utako Market, Garki International Market and Garki Modern Market.

    “The Terms of Reference to guide the operations of JMMT have been discussed and communicated to members of the JMMT, who have also made commitments to support the Commission’s efforts.  We solicit the cooperation of the general public in providing credible information or intelligence, or alert on any violations of any consumer protection laws or enactments in Nigeria via our email, hotlines, complaint portal or any of the social media handles.

    Speaking the head marketing and enforcement Abuja market, Musa shelleng, disclosed that it is not all traders that want to cut corners, “from my own experience and interactions with most traders, they are not comfortable cutting corners, if there are those cutting corners, it means they are new and do not understand the market.”

    He added that there is need for sensitisation, stating that before the enforcement takes off by the committee they should find a way of sensitizing traders. Tell traders what and what not to do. Traders are not stubborn they are only looking for their daily needs. 

  • FCCPC launches inter-agency committee to develop digital traceability portal

    FCCPC launches inter-agency committee to develop digital traceability portal

    The Federal Competition and Consumer Protection Commission (FCCPC) has inaugurated a Joint Inter-Agency Committee to oversee the development of its Digital Traceability Portal, a major initiative aimed at combating counterfeit products and enhancing transparency across Nigeria’s supply chains.

    In a statement issued by the Commission’s management, the FCCPC explained that the portal will assign unique QR codes to products, enabling consumers, retailers, manufacturers, and regulators to verify authenticity, trace origins, and ensure end-to-end product tracking.

    Executive Commissioner of Corporate Services, Mr. Kola Alabi, emphasized the Commission’s commitment to improving product integrity and consumer safety through digital innovation. 

    “As the apex consumer protection body, the FCCPC has engaged key stakeholders to collaborate on building a platform that ensures product traceability and authenticity,” Alabi said. 

    “The ultimate goal is to significantly reduce counterfeiting and tackle challenges within the supply chain.”

    Read Also: Nipco: The FCCPC magic

    The newly formed committee includes representatives from critical agencies such as the Standards Organisation of Nigeria (SON), the National Agency for Food and Drug Administration and Control (NAFDAC), the National Information Technology Development Agency (NITDA), Nigeria Customs Service, Nigeria Police Force, the National Orientation Agency (NOA), and the Anti-Counterfeiting Collaboration (ACC).

    Alabi noted that the initiative is grounded in the FCCPC’s mandate under the Federal Competition and Consumer Protection Act (FCCPA) 2018, which empowers the Commission to promote fair market practices, protect consumers from deceptive trade, and foster cross-agency collaboration to safeguard public interest.

    The Traceability Portal is expected to usher in a new era of digital accountability, helping to eliminate fake products and boost consumer trust through real-time product verification and supply chain visibility.

  • Nipco: The FCCPC magic

    Nipco: The FCCPC magic

    It took only one phone call and the dispute was resolved.  The intervention of the Federal Competition and Consumer Protection Commission (FCCPC) did the magic, following my complaint. Minutes after lodging the complaint, my phone rang and the caller wanted a name of any official of Nipco Gas Station at Arepo, Ogun State, which I accused of not refunding my N20000, following a failed POS (point of sale) transaction for  which I was debited and the firm credited. In no time I was talking with the Nipco man. That was last Thursday. We agreed to meet the next day.

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    We met and the matter was resolved. Just like that! He turned out to be an official with good human relations.  ‘People talked to people and people understood’, as we used to say in the political reporting circuit between 1992 and 1993. I commended the guy’s human touch. No matter how socially irresponsible an organisation may be, having the right man in place can make a world of difference.

  • Between FCCPC, MultiChoice and revisionists

    Between FCCPC, MultiChoice and revisionists

    By Emiola Daniel

    A new industry has mushroomed in the last few weeks in Nigeria. Let us, for want of a better phrase, call it “Pay As You Go” media market in which a litigant loses in court and the next thing, they pay hack writers, “TV pocket lawyers” and online hustlers to make a false interpretation of the court ruling. The shame of it all is the absurd length some of these hirelings would, for few shekels of silver, go in insulting public intelligence with illogic while inadvertently mortgaging the interests of their own fatherland.

    As a keen follower of Nigeria’s cable sector in the last decade, this is the impression one gets since an Abuja Federal High Court dismissed as “an abuse of court process” a suit filed in March by MultiChoice (operator of DSTV and GoTV) against the Federal Competition and Consumer Protection Commission (FCCPC).

    A chorus of voices — disguised as independent commentary but reading like a coordinated media offensive — has emerged to distort the facts, misrepresent the judgment, and attack the Commission’s integrity.

    Note, MultiChoice was the litigant, not FCCPC as being projected by the brigade of hack writers online.

    MultiChoice had rushed to the court seeking to restrain the Commission from conducting an investigation.

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    The facts are clear: MultiChoice’s suit was dismissed. Its attempts to bar the FCCPC from investigating its pricing practices failed. The Commission’s powers under the FCCPA 2018, especially to investigate exploitative pricing, remain fully intact.

    But this simple statement, rendered in English language and not pidgin, is now being twisted by MultiChoice and its media hirelings. Fevered efforts are being made to mischaracterise the outcome, suggesting that the Commission was “reined in” or had “overreached.” These claims are not only inaccurate, they are legally and factually indefensible.

    Obviously, following the ruling, MultiChoice is afraid that the affirmation of FCCPC’s powers means an obligation to honour Commission’s invitation and explain certain nagging questions. Hence, this shameless desperation to either misinterpret or obfuscate the real issues.

    The genesis of the latest episode was early February when one aggrieved consumer, Festus Onifade, filed a case (Suit No: FHC/ABJ/CS/363/2025) against MultiChoice and joined the FCCPC as a party, seeking regulatory intervention. In line with its statutory mandate under Sections 32 and 33 of the Federal Competition and Consumer Protection Act (FCCPA) 2018, the FCCPC invited MultiChoice to an investigative hearing on February 27.

    In the May 8 ruling, Justice James Omotosho dismissed the MultiChoice’s suit in its entirety, describing it as an abuse of court process given the pendency of Mr. Onifade’s earlier and related case. The Court made no order in MultiChoice’s favour, and every single one of the reliefs sought by the company was denied. This is, unequivocally, a procedural and substantive win for the FCCPC.

    Another common theme in the ongoing media spin is the idea that MultiChoice is unfairly targeted while others are ignored. But the difference is scale, dominance, and conduct. Unlike many other players, MultiChoice holds substantial market power and has engaged in a pattern of frequent and sharp price increases, over 174% in less than two years, without meaningful consumer accommodation. It is also the only provider to defy an advisory while facing an open regulatory inquiry.

    In sum, this speaks to what the FCCPC had flagged for years: unchecked dominance and absence of effective competition, which allows MultiChoice to act with little fear of consumer loss.

    Again, efforts to portray FCCPC’s action after the May 8 judgement as an attempt at price control is most mischievous and disingenuous. To be clear, the FCCPC does not control price or fix prices. Its intervention was based on its legal duty to investigate where a dominant player’s conduct may harm consumers.

    Overall, its mandate relates to ensuring fair competition and eschewing exploitative practices. In fact, I recall that during a series of townhall meetings across the country last year, the FCCPC boss, Mr. Tunji Bello, made it clear that since we run a free market economy, there is nothing like price control in its mandate, nor is the commission a substitute for a price control board.

    It is, therefore, most laughable when MultiChoice and its media hirelings now postulate that invitation extended to the service provider in February was all about price control. I believe that clause was inserted in the writ brought by the petitioner in March as a blackmail. What mischief!

    The distinction between price control under Section 88 and investigative powers under Section 72 is clear in the FCCPA and has been made repeatedly by the Commission in public statements. Conflating the two is either intellectually dishonest or deliberately misleading.

    Some of the hired megaphones have gone so far arguing that pay-TV is “not an essential service,” and therefore outside the scope of concern. That is both legally and ethically flawed. The FCCPA does not limit protection to “essential” services. It applies to all goods and services offered for value in Nigeria, particularly where consumer harm or market abuse is alleged. The fact that a service is discretionary does not excuse abuse or exclude regulatory oversight.

    Again, the frequently cited “lowest price in Africa” argument collapses under scrutiny. Pricing must be understood in context, not raw foreign exchange terms. Nigerians are not paid in dollars. The appropriate metric is local affordability, not external comparisons. More importantly, price hikes must be assessed in relation to service value, consumer feedback, and market behaviour, not company’s whims.

    The FCCPC’s concerns are not isolated in any case. On 23 March 2025, Save the Consumers, a respected Nigerian consumer rights organisation, issued a strong-worded statement condemning MultiChoice’s “monopolistic antics”.

    Indeed, following an announcement by MultiChoice in February it would hike service rates, the consumer protection body had invited it to clarify certain issues, especially coming barely seven after the cable service provider similarly hiked their rates. Then, Multichoice asked for a grace of one week to make an appearance. FCCPC obliged but with the proviso that the pending price hike be put on hold until the arising issues were resolved. 

    But in a clear case of bad faith, Multichoice went ahead and raised their rates in Nigeria at a time it was cutting rates in its home country, South Africa “in solidarity with the people over rising cost of living”. The big puzzle: how come they are raising prices in Nigeria with relatively bigger client base and lowering same in South Africa? Isn’t that price apartheid?

    While Nigerian consumers were enduring rising costs, in South Africa, MultiChoice simultaneously rolled out price reductions of up to 38%, with new channels and service upgrades “to cushion economic hardship”.

    Two, elsewhere in Uganda, MultiChoice is now running Pay Per View through affordable weekly subscription packages under the Ka Weekie campaign, offering DStv and GOtv viewers plans starting from just UGX 5,000. These flexible, short-term payment options were promoted as responses to “consistent subscriber feedback” and a commitment to affordability.

    But no such opportunity is available for Nigerian consumers. Why?

    Records show that MultiChoice’s pricing strategy over the past two years has been anything but modest. In May 2023, the price of its Premium Package jumped from ₦16,200 to ₦24,500, an increase of 51.23%. In November 2023, another hike pushed the price to ₦29,500, an additional 20.41%. In May 2024, subscription rose again to ₦37,000, a 25.42% increase. On 1 March 2025, the price further increased to ₦44,500, a 20.27% jump.

    Each increase came with corresponding adjustments across all subscription packages. This cumulative escalation, over 174% in less than two years, underscores the seriousness of consumer concerns and justifies regulatory scrutiny under Section 72 of the FCCPA, which prohibits excessive or unfair pricing by dominant market players.

    These are some of the issues that FCCCPC would love to have answered. A concern that should also be shared by genuine patriots, unlike these “Pay As You Go” media hirelings who are going haywire in the online space. Well, maybe hunger is responsible. By the way, the grapevine even has it that some of the “mercenaries” get rewarded with all-expense paid trip to watch soccer matches at Emirates Stadium in London! What a shame!

    Finally, the suggestion that the FCCPC’s actions will scare investors is unfounded. What deters investors is unchecked market abuse, not regulation. Investors seek predictable, rules-based environments, where regulators uphold transparency, and dominant players are held accountable. That is what the FCCPC is doing.

    • Mr. Emiola Daniel, a media law expert, wrote from Lagos.