The Nation Newspaper

Tag: Ikeja DISCO

  • Controversy over receivership notice on Ikeja DisCo

    Controversy over receivership notice on Ikeja DisCo

    • Fed Govt’s 40% stake in troubled firm intact, says BPE
    • Management insists firm not under receivership

    A receivership debacle dangles over the Ikeja Electricity Distribution Company (IKEDC), alongside First Independent Power Limited and Egbin Power Plc- all subsidiaries of Sahara Energy Group, Ikeja Electric (IE) over its inability to redeem its debt owed financial institutions.

    While a Federal High Court sitting in Lagos judgement delivered by Justice Akintayo Aluko confirmed the appointment of Kunle Ogunba (SAN) as Receiver/Manager over power firms, the utilities management have swiftly refuted the claims, insisting that they were not only false, but “represent a gross misrepresentation of facts and a malicious attempt at self-help designed to subvert the course of justice.”

    “We state unequivocally and for the record that Egbin Power Plc, First Independent Power Limited, and Ikeja Electric Plc are absolutely not in Receivership, and their assets, businesses, or undertakings are not under the management of any external Receiver/Manager whatsoever,” the Chief Legal and Regulatory Officer, Ikeja Electric, Babatunde Osadare, said on behalf of the power companies’ Management.

    The Bureau of Public Enterprises (BPE), has also insisted that the Federal Government shareholding equity in the Ikeja DisCo remains 40 per cent. The BPE Director-General, Dr. Ayodeji Gbeleyi, described the declaration of 70 per cent shares for Ikeja DisCo as a mistake on the part of the Reviewer/Manager.

    “The matter is currently undergoing review internally. The Reciever Manager goofed in making the publication as the Government equity shareholding of 40 per cent in Ikeja Disco remains intact. We are currently reviewing the matter internally,” he said.

    The Management of the power companies said the publications, contrary to a subsisting court ruling, erroneously claimed the appointment of a Receiver/Manager over KEPCO Energy Resource Nigeria Limited, NG Power-HPS Limited, and New Electricity Distribution Company, with operating companies as follows: KEPCO (Egbin Power), NG Power-HPS Limited (FIPL) and New Electricity Distribution Company (Ikeja Electric).

    According to osadare, in definitive rulings delivered on August 5, 2025 (Suit Nos. FHC/L/CS/1242, FHC/L/CS/1244, FHC/L/CS/1245), the Honourable Justice Akintayo Aluko of the Federal High Court in Lagos explicitly restrained the Lenders and their purported Receiver/Manager from taking any adverse actions.

    Osadare said the rulings specifically prohibits the purported Receiver/Manager from: accelerating the disputed loan facility before its maturity; interfering in any manner with the assets, businesses, or undertakings of the Power Entities, including operational accounts; enforcing any share security over the assets of the Power Entities or their sponsors, based on the disputed debt; or unilaterally enforcing any finance documents related to the disputed debt.

    “We therefore urge the general public, our valued customers, financial partners, regulators, and all stakeholders to completely disregard the falsehoods presented in the aforementioned This Day advertorials and any related, unfolding misleading press releases. The core matters referenced are actively being litigated and the Lenders, represented by the purported Receiver/Manager, have formally submitted to the Court’s jurisdiction,” Osadare said.

    He added: “Egbin Power, First Independent Power, and Ikeja Electric remain fully operational, financially stable, and firmly under the control of their legitimate management. Our focus remains unwavering on our core mission: providing reliable electricity and driving the growth of Nigeria’s critical power sector. We have full confidence in the Nigerian judicial system to fairly resolve the underlying disputes.”

    Read Also: NNPC Under Bayo Ojulari: Leading Reforms, Boosting Output, and Attracting Investment

    On Tuesday, the Federal High Court, Lagos, had delivered a ruling in respect of the plaintiffs’ interlocutory injunction and the bank’s application for the dismissal of the suit. The judge affirmed that Ogunba’s appointment as the Receiver/Manager of the three firms is a completed act, thereby effectively placing the assets of the companies under receivership following a legal dispute with a consortium of creditor banks. The banks, which include Zenith Bank, UBA, FCMB, Access Bank, Fidelity, Ecobank, Keystone, FirstBank, Sterling, Union Bank, and others, had sought to recover debts owed by the power firms through the enforcement of loan agreements and deeds of appointment registered with the Corporate Affairs Commission.

    The plaintiffs—Kepco Energy Resources Nigeria Limited, New Electricity Distribution Company Limited, and NG Power-HPS Limited—had asked the court to halt the takeover. However, the court dismissed their objections in part, ruling that the judiciary could not restrain an act that had already been executed.

    But the situation of power firm’s going into receivership tells the sorry tale of the power sector. “The report of the Ikeja Electric receivership highlights the persistent challenges of the power sector, which has become a troubling conundrum. These challenges stem from flawed privatisation processes, ageing equipment, limited technical and financial capacity of the power distribution firms, problematic pricing and tariff structures, coupled with affordability concerns among the citizenry and an unsustainable subsidy regime. The result has been an acute liquidity crisis in the sector, said the Chief Executive, Center for the Promotion of Private Enterprise (CPPE), Dr. Muda Yusuf.

    According to Yusuf, there are additionally clear conflicts between the commercial objectives of private investors (DisCos and GenCos), the citizens’ desire for affordable electricity, the quest by industrialists for an investment-friendly electricity tariff, and a politically acceptable tariff regime. The government’s obstruction and the citizens’ opposition to cost-reflective tariffs, despite demands from private investors in the sector, further complicates the situation.  This, he noted, created numerous contradictions and conflicts that require careful and painstaking strategic resolution.

    “What has happened to the Disco is also partly a consequence of the prohibitive interest rate in the economy, given the high degree of leveraging of most of the Discos.  It is very difficult for any long-term project to survive the current excruciating lending rate in the economy.

    “Meanwhile, it is quite curious and perturbing that Ikeja Electric, often touted as the best-performing electricity distribution company in the country with a prosperous customer base, has ended up in receivership. This development suggests a similar fate could await other distribution companies in the near term.  Indeed, five others were already in receivership before this new development. They include Abuja, Benin, Kaduna, Kano, and Ibadan Discos,” the CPPE boss said.

    He said that given the power sector’s strategic importance, government’s urgent intervention is imperative to prevent a complete collapse of the national power ecosystem because the power sector is not just a business; it is crucial for economic development, economic sustainability and economic security.

    “While a sustainable framework for power sector liquidity and subsidies is being developed, the government must take immediate steps to stabilise the sector.  Meanwhile, the worry now is that in a receivership, banks primarily seek to recover their funds, typically disregarding economic development, social, environmental or productivity objectives. The overriding objective would be debt recovery, even if it means liquidating the assets. The ultimate victims of a power sector collapse are citizens, industries and investors,” Yusuf said.

  • Adelabu condemns attack on Ikeja DisCo

    Adelabu condemns attack on Ikeja DisCo

    Minister of Power, Chief Adebayo Adelabu has expressed grave concern while condemning the yesterday attack by personnel of the Nigeria Airforce on the headquarters and facilities of the Ikeja Electric Distribution Company (IKEDC) which left several injured, facilities and equipment vandalised.

    A statement by the Special Adviser, Strategic Communications to the Minister, Bolaji Tunji said the attack calls for concern in view of the ramifications, adding that the current democratic practice has appropriate channels for conflict resolutions rather than resorting to self-help.

    “The attack on the facilities of Ikeja Electric, one of our nation’s critical power distribution companies, by the Nigerian Airforce is unfortunate and  a matter of grave concern to our nation while standing  totally condemned”.

    Read Also: RONKE OSHODI-OKE: Nollywood will frustrate you

     “This unfortunate incident has also raised serious questions about the need for restraint, dialogue, and the use of appropriate democratic channels in resolving conflicts”.

    The Minister noted that the power sector is the lifeblood of the nation’s economy and a cornerstone of national development. “Any attack on its infrastructure is an attack on the progress and well-being of our people. The facilities of Ikeja Electric, which serve millions of Nigerians, were designed to ensure the efficient distribution of electricity to homes, hospitals, schools, and industries including military installations. This incident has set back our efforts to achieve stable and uninterrupted power supply, and it is a blow to the collective aspirations of our nation”.

    Adelabu emphasized that no grievance, no matter how legitimate, justify the destruction of public infrastructure. “Such actions are counterproductive and only serve to exacerbate the challenges we face as a nation. We must always remember that violence and destruction are not the answer to our problems. Instead, we must embrace dialogue, understanding, and the rule of law as the only viable means of resolving conflicts.

    “I call on all parties involved to exercise restraint and to seek peaceful and democratic means of addressing all issues that may have led to this unfortunate incident. Our democracy provides us with the tools and institutions necessary to resolve disputes without resorting to violence. We have the judiciary, the legislature, and various regulatory bodies that are empowered to mediate and adjudicate conflicts. It is imperative that we utilize these channels to ensure that justice is served and that such incidents do not recur”.

    The Minister urged the Nigerian Airforce  to uphold the highest standards of professionalism and to ensure that its operations are conducted with utmost regard for the welfare of civilians and public infrastructure. “The military is a vital institution in our nation, and its role in maintaining peace and security cannot be overstated. However, it is equally important that all actions taken by our armed forces are proportionate, targeted, and in line with the principles of democracy and the rule of law”.

    Adelabu also commended the staff and management of Ikeja electricity distribution company for their resilience in the face of provocation. “Your comportment in the face of this adversity are a testament to your dedication to serving the Nigerian people. The Federal Ministry of Power stands ready to support you in any way possible to ensure that normalcy is restored as quickly as possible”.

  • NAF, Ikeja DisCo in talks over power outage at Military Base

    NAF, Ikeja DisCo in talks over power outage at Military Base

    The Nigerian Air Force (NAF) and the Ikeja Electric Distribution Company (IE) have opened talks over the prolonged  power outage at the Sam Ethnam Base, Ikeja.

    The blacout has raised security concerns at the Base,  home  to NAF Logistics Command.

    The Base, which  also houses NAF’s critical military hardwares and logistics supply,  has been without power for about two weeks, it was gathered yesterday.

    It was also  learnt that the NAF’s cooling systems used to maintain bombs, rockets and other military grade firepower have been without supply , leading to an increase in the temperature of these weapons.

    Already, residents, including personnel, are apprehensive, and said to have become apprehensive  and they want the authorities to address the situation.

    Read Also: NAFDAC DG reads riot act to fake drug dealers

    It was gathered that the personnel residing close to areas housing these facilities were being relocated as a precautionary measure.

    “There are indications that some officers have taken leave while others have sought redeployment. The uncertainty is worrisome, and we cannot afford to take risks when dealing with high-explosive materials,” said a source who pleaded anonymity.

    He said the power supply with Ikeja Electricity Distribution Company (IKEDC) has been a source of concern  for sometime.

    “We have been having issues with Ikeja Electricity Distribution Company (IKEDC) for over two years. The company has continuously provided epileptic power supply despite our commitment to paying our electricity bills.

    “This base is not just a residential area; it houses critical military equipment that requires constant cooling to prevent overheating and potential explosions.”

    A senior officer who also lamented about the situation, said the NAF pays an average of N60m monthly as electricity bill to enjoy stable supply but receives barely 10 to 12 hours of electricity.

    “In November 2024, our electricity bill was N48.4 million, yet we paid an excess amount of N60 million. Despite this, power supply has remained erratic. It is unacceptable that a military installation is subjected to such neglect.

    “Ikeja Electricity is a service organisation with an expected high level of responsibility to the public. Unfortunately, their conduct falls short of what is expected from a company responsible for national security-sensitive installations,” the source added.”

    Apart from the operational warehouse that stores ammunition, other essential services such as medical facilities and water supply for personnel and surrounding communities have also been significantly disrupted due to the blackout.

    A retired military engineer, Group Captain John Adewale (rtd.), emphasized the potential dangers of prolonged power outages at ammunition depots.

    “Ammunition storage facilities must be kept at controlled temperatures. Without proper cooling, there is an increased risk of unplanned detonation due to heat buildup. This is a serious national security concern,” he said.

    Also, a security analyst, Dr. Charles Onah, criticised the failure to prioritize military installations in power supply distribution.

    “Military bases should never experience blackouts. The government and power distribution companies must recognize the security implications of their actions. The Ikeja explosion of 2002 was a national tragedy. We cannot afford another disaster of that magnitude,” he said.

    The Head, Corporate Communications, Ikeja Electric, Kingsley Okotie,  explained that the utility has had a lot of conversation with the NAF Base on the incident.

    According to him, the NAF Base has enjoyed tremendous electricity supply  until the unfortunate development.

    He said the facility had been enjoying about 70 per cent of energy supply to the feeder serving the area.

    Okotie added that the Base is currently out due to a fault that needs to be addressed. He, however, regretted that as much as the IKEDC is ready and willing to address the fault, the NAF Base personnel have refused to grant its officials  access to their premises.

    “The NAF is our customer and we owe them a duty to provide them quality service, which we have been doing. We are all in this together and we feel their pains. However, we need to have access to rectify the fault. We have written reminders to the Base; we have had a lot of agreements, but if we are not given access into their facility, how then do we rectify the fault? So, they should give us access,” Okotie pleaded.

    However, there are indications that the issue may also not be unconnected with that of bill payment, which has remained contentious between both parties.

    Okotie, who declined to comment on this, merely said: “It is purely a customer and service provider affair; every matter will be resolved amicably as we are eager to resolve the matter and ensure we restore quality service to our esteemed customer.”

  • NERC, call Ikeja Disco to order

    Sir: I hereby draw attention to the terrible power supply being experienced by residents of Ikola-Ilumo, near Ipaja, Lagos State.

    While our electricity supply remains one of the worst in Lagos, even whenever Ikeja Electricity Distribution Company supplies us electricity, the voltage can be frustrating. If it’s not too high, it will be too low. Sometimes, the power supply fluctuates in wild manner, blowing up appliances and gadgets.

    In the last one week, Ikeja Disco has supplied useless power which collapses once we plug anything, including laptops and phones. We have complained several times to Ikeja Disco, and they agreed that we need a new transformer, which they have refused to give us for over five years now.

    They said they would prop up the old transformer to make it work till new one will be available, but Ikeja Electric has refused to do this; yet, it keeps issuing bills for electricity not used.

    We urge the minister in charge of power, Babatunde Fashola, and the Nigerian Electricity Regulatory Commission (NERC) to intervene as this suffering is too much.

     

    • Jinadu Austin,

    Ikola-Ilumo, Ipaja, Lagos State.

  • Ikeja DisCo begins load-shedding as TCN upgrades facility

    Ikeja DisCo begins load-shedding as TCN upgrades facility

    Some customers under Ikeja Electric’s network will experience massive load-shedding in the next five weeks as Transmission Company of Nigeria (TCN) upgrades some of its facilities, TBI Africa has learnt.

    The Chief Technical Coordinator of Ikeja Electric, Mr. Sunday Oyewole, told reporters that the TCN had announced plans to upgrade TI Ejigbo power transformer and T3 Alimosho power transformer from 30mva to 100mva.

    The upgrade began on Monday, and would last for five weeks, during which some customers of Ikeja Electric Plc would experience increased  load-shedding activity.

    “Details of the project plan indicate that TCN, in order to minimise impact on communities, will effect the upgrade one after the other, upgrading T1 Ejigbo first before work on T3 commences,” Oyewole said.

    Areas that will be affected  include Oke-Afa, Shasha and its environs as well as Ipaja.

    Oyewole said the company would use all channels to mitigate the impact of the upgrade on customers.

  • Ikeja DisCo, landlords disagree over re-routing of high-tension wire

    Ikeja DisCo, landlords disagree over re-routing of high-tension wire

    The Ikeja Electricity Distribution Company (DisCo), now Ikeja Electric (IE), and some landlords at Abule- Egba, a suburb of Lagos, are at loggerheads over the re-routing of a high tension wire, which will pass over the building of one of their own.

    Ikeja DisCo had, on October 18,   erected a high tension wire over  a building at 5, Abiodun Onitiri Street, Abule Egba, which belongs to The Nation man Mr. Godfrey Iriogbe.

    The wire formerly passed over a mosque.

    The development has drawn the ire of landlords in the area, after efforts and entreaties by Godfrey to dissuade IE Abule-Egba Business Unit from rerouting the high tension line failed.

    With that decision, the utility firm has put the lives and property of the people living in the bulding in danger.

    Iriogbe stated that when he contacted the Business Unit of Ikeja Electric in Ijaiye Ojokoro and it refused to heed his pleas, he wrote a letter to the firm’s headquarters in Alausa, Ikeja, Lagos.

    Landlords in the area said Ikeja Electric was not being fair to the Iriogbe’s family. They said the firm did not following due process in erecting the wires on Iriogbe’s property, adding that Ikeja Electric could do the same to any of them in future, if the government and IE management did not intervene to save the situation.

    One of the owners of properties in the area, who simply identified herself as Mrs. Odigbe, said the landlords expected the Abule-Egba unit of IE to retain the line on its original position.

    She said: “Why I and other landlords in the area are not happy is that we discovered that the Abule-Egba unit was erecting the wires on top of Iriogbe’s property. Why should the firm do this to Iriogbe’s family? The company is setting a bad precedence. The implication is that any of the landlords can be a victim in future. That is the reason landlords are appealing to Ikeja Electric management to be fair on the issue.

    Iriogbe said the Abule-Egba District management disregarded due process by passing high tension wires over a residential building knowing the dangers of their action, especially when such wires are being removed from their original position.

    He alleged foul play in the matter, accusing the district and the contractor handling the project of trying to favour some people to his detriment.

    He urged IE to be fair by returning the wire to its former place.

    “It is obvious that the mosque, which originally housed the wires and my father’s property, were metres away from each other. How can one explain a situation where wires were taken from a property to another one’’, he asked.

    The Business Manager, Ijaiye Ojokoro Business Unit of IE, Abdullahi Mohammed, was not available to comment on the issue, when The Nation visited his office; but the Head, Network Operation, Mr. Olufemi Adebayo said due process was followed on the issue.

    He said many of the landlords failed to meet town planning rules and regulation, including providing 30 centimetres setback to the road before building their houses. He said the landlords would not do themselves any good by complaining about the issue because they were all guilty of the offence and would have problems with the government, once the government decides to act on the issue.

    IE Head, Corporate Communications, Mr. Felix Ofolue, said he expected the issue to have been sorted out by now.

  • Lagos family sues Ikeja DISCO over ‘crazy’ bill

    Lagos family sues Ikeja DISCO over ‘crazy’ bill

    The Akinlolu Omoyinmi family of Lagos has filed a suit at a Lagos High Court sitting in Ikeja against the Ikeja Electricity Distribution Company (Ikeja DISCO) over an estimated electricity bill of N436,000 served on the family house at 42/44 Ajakaiye Street, Onipetesi, Ikeja for March, last year.

    The suit number ID/643/GCMW/15 was filed through a Writ of Summon by Abayomi Akin Omoyinmi and Dr. Akinkunmi Akin Omoyinmi and on behalf of Akinlolu Omoyinmi family as claimants.

    The claimants are praying the court for two prayers, including a declaration that the total estimation of N436,000, which represented electricity bill to be paid for March, last year and any subsequent bills on their properties, same being estimated bills is unlawful, illegal, null and void.

    They asked the court to grant them an injunction restraining the defendant, his servants, agents and officials whomsoever and howsoever, from taking any step by way of disconnecting the claimants electricity at their properties at 42/44 Ajakaiye Street, Onipetesi, Ikeja, Lagos.

    The writ of summon was supported with a 27-paragraph statement of claims and 26 paragraph written address. In spite of the service of the process and claim for injunction against the defendants for disconnection, the  defendants visited the premises and disconnected it from the grid.

    The claimants averred  that they are owners in possession of the properties situated  at Ajakaiye Street, Onipetesi as an estate of inheritance under Yoruba native law and custom.

    They averred that sometimes in March 2011, the defendant brought  bills for an empty flat and another flat occupied by the first claimant following which a letter dated March 23, 2011 was written to the former company, PHCN to lodge complaints about the bill but that the defendant never and failed to respond to the letter.

    They averred that various subsequent letters of complaints  and protests written on the bills and disconnection for lines to claimants properties, though acknowledged but  were never responded to.

    The claimants stated that they noticed that since 2011, the defendant never read meters belonging to them but tend to choose to produce estimated bills in order to inflate the bills and figures and that as a result of the fraudulent estimation of bills since 2011, which is continuing and disconnection of electricity, the first claimant through his law firm wrote a letter dated February 21, 2013 to Independent Corrupt Practices Commission and Related Offences (ICPC) and copied the defunct PHCN.

    On receipt of the copy of the letter by PHCN, the first claimant said he received a call on line 08023108518 on which the caller identified himself as Mr. Adelakun and a Senior Marketing Manager of the defendant.

    The claimants averred that Adelakun later visited the first claimant’s office along with four other senior officials, including one Mr. Eboh, a marker of the defendant at PHCN office at Onipetesi at about 12.10 p.m. and left two hours after having promised to look into the discrepancies surrounding billings at the claimants properties, especially the issue of non-reading of meters, and gave assurance to rectify the bills allocated to claimants properties but that nothing was done thereafter.

    They averred that the defendant company  who took over from PHCN continued in the illegal manner  of  estimated billings rather than meter reading.

    They further averred that sometime  last December, the transformers serving Ajakaiye Street, where the claimants properties are situated caught fire and distribution of light was disrupted  from December 16, 2014 till when power was first restored in January 28, last year.

    Notwithstanding the power failure between December 2014 and January 2015, they averred that the defendant presented them bills totalling N51,000, including N16,000 for the first claimant’s office, despite that one duplex referred to in paragraph 8 of their statement of claim had pre-paid meter.

    The claimants contended that the illegal estimated billing to their properties is still continuing and unless stopped by the court, the extortion by the defendant will never be checked as it was not practicable for the defendant to determine the estimate of usage electricity without reading the meter.

    They, therefore, averred that the total estimates bill is unreasonable, illegal, unlawful as the defendant has failed in its duty to ascertain the exact figure through meter reading and hence the duty to pay a reasonable  sum is that of customer (the claimants) and not that of defendants.

    The court is yet to fix a date for the hearing of the suit.

  • Ikeja Disco’s gross incompetence

    SIR: I write to express my utmost displeasure at the harrowing experience I am having with the Ikeja Electricity Distribution Company (IKEDC).  Since Christmas Eve, I have been unable to recharge my prepaid meter.  I went to three service units in Oko-Oba, Iju and Jankara and I was told that the computer rejected my card due to an upgrade in the system. I was told to proceed to their Alausa-Ikeja headquarters, where I met hundreds of customers suffering in the sun. Since then I have lived in darkness with no remedy.

    I feel the IKEDC has breached a legal contract we had and they have shown crass incompetence in their operations. If the company does not have the capacity to effectively upgrade their system, they should have waited until they have such capacity instead of throwing hundreds of customers into despair.

    My family is in darkness including small children. I call on IKEDC to immediately rectify this fault. I am also putting them on notice that I will be pressing charges too.

     

    •Seun Akioye,

    Abule Egba

  • System breakdown leaves customers stranded at Ikeja DISCO

    OVER 700 electricity consumers from different parts of Lagos metropolis and its environs, that came to make payments as well as lodge other complaints at the Ikeja Electricity Distribution Plc (Ikeja Electric) Alausa, Ikeja, were left stranded yesterday as the management could not adequately address their concerns.

    When The Nation visited the corporate headquarters of Ikeja DISCO, vehicles parked at the entrance formed long queues making it practically impossible for easy getaway for visitors coming out of the premises just as anxious-looking customers in their hundreds all exposed to the elements sat for hours on end as they awaited their turns to be attended to by the management staff, who seemed overwhelmed with the surging crowd who vented their anger at the management for the sloppy services.

    Investigation by The Nation revealed that at issue was that a majority of the customers who had pre-paid metres couldn’t load the vouchers, just as many who made payments either online, banks and other channels were unsuccessful and had to come down to the headquarters to have these issues resolved to no avail.

    Visibly angry customers made up of the aged, after the tireless waiting, ran out of patience as some latecomers connived with some staff to jump the queue, resulting in a melee which took hours to contain as Mr. Edwin Agbo, the Chief Security Officer, tried without success to calm frayed nerves.

    Sharing his experience with The Nation, Pa Kola Idowu, Board Member, Divine Heritage Orphanage Centre, Ijede, Ikorodu, Lagos, recalled that he tried to load his pre-paid card without success last Wednesday and had to visit the Ikorodu district office of Ikeja DISCO to lodge complaints only to be referred to Ikeja.

    Upon his visit to Ikeja, rather than getting the needed respite, he was further directed to Ikorodu, where he was told he would have to return to Ikeja.

    “There is a lot of confusion here. These people have been tossing me up and down in the last few days. I have been unable to recharge my pre-paid cards and the bank is not accepting payments. It’s really confusing and nobody seems to have any clues,” Pa Idowu lamented.

    One of the staff who would not be named because he was not authorised to speak on behalf of the company offered plausible explanation as to what was amiss. “The reason why we have this crisis is because early this month we switched to a new payment platform and that is why we have this problem. But it will be over soon,” he assured.

    In a chat with The Nation, Mr. Pekun Adeyanju, Head Communication Strategy, Ikeja Electric, said the management in anticipation of the glitches appealed to its teeming customers during the yuletide that everything was being done to address the issues.

    “We regret the inconveniences and have already primed our customer care executives to give our esteemed customers prompt attention either at our various IE Serve care centers or when they call our help lines on 07000225543 or 01-4483900,” he said.

  • Ikeja DISCO to tackle payment problems

    The Ikeja Electricity Distribution Company (IKEDC)  is addressing problems which  customers are facing on its new payment channels, its Managing Director/ Chief Executive Officer, Mr Abiodun Ajifowobaje, has said.

    In a statement, he said the company’s technical experts were working to ensure that the channels offer seamless payment services for its customers.

    He said the company regretS any inconvience the issue might have caused to its customers, stressing that the problem would soon be over.

    He said: “While wishing everybody a merry Christman and New Year ahead, the company will ensure that customers access good services. With the new payment channels, on-going infrastructure upgrade and investment in new technology, Ikeja Electricity Distribution Company will continue to work towards providing sustainable and equitable power supply to all its customers.”