The Nation Newspaper

Tag: introduces

  • Eatery introduces product

    AFRICAN Quick Service Restaurant (QSR)- Chicken Republic is repositioning its outlets with the introduction of a new delicacy it identified as “spicy crunch”, the organisation’s Head of Marketing and Public Relations, Mrs. Susan Rotimi has said.

    She told reporters at a news conference at Bode Thomas, Surulere outlet of the firm that spicy crunch chicken is seasoned to perfection to add value to customers’ patronage.

    “Chicken Republic is committed to developing best-in-class ambience that offers customers more than an eating experience. This is the way we are living our commitment to helping our customers get more out of life”, she said.

    Mrs. Rotimi explained that the new delicacy was part of the ongoing market repositioning strategy aimed at serving the consumers better.

    She added that Chicken Republic will continue to offer soulful, African spiced chicken in a world-class modern environment, saying “we realise the importance of constantly raising quality and standards in order to improve customer satisfaction.”

    Rotimi added: “We’re inviting guests to take advantage of our irrisistable limited time offer to try our Spicy Crunch chicken. Customers can enjoy a Spicy Crunch combo with rice at an incredible price of N600″.

    She said the company has recorded a 70 per cent increase in sales year on year of revamped stores, a development which is said to be the result of the fresh modern ambience the revamped restaurants offer.

    On the repositioning of the outlets and the introduction of a new delicacy Spicy Crunch, Mr. Kofi Abunu said it was part of the move to satisfy customers. Noting that the consumer is at the centre of everything the company is doing, he assured that the eatery was out to make life better for both the customers and other stakeholders.

  • Arik introduces ‘book-on-hold’

    Arik introduces ‘book-on-hold’

    Arik Air has introduced a new payment option that allows customers to book a ticket online at the airline’s website www.arikair.com and pay later using a number of different payment platforms.

    The new Book-on-Hold service is part of a raft of changes, which are being rolled out to enhance Arik’s online offering and customer experience.

    The special booking has been developed for customers buying tickets in the Nigerian market for flights originating in Nigeria. It allows flight tickets to be booked on the website and held in the system, whilst giving travellers the convenience and flexibility of paying for the ticket later.

    Once a ticket is booked online using the Book-on-Hold option, a special Ticketing Time Limit will be advised, allowing the customer time to choose a preferred payment option. Payment can then be made via Internet Banking website, or by visiting any Nigerian Bank Branch; by making payment on Quick Teller enabled ATMs, or via www.quickteller.com; at any Arik air ticketing office. Once payment is received an electronic ticket will be issued.

    Arik Air’s Managing Director/Executive Vice President, Mr Chris Ndulue said of the new process: ”We believe this Book-on-Hold option offers greater flexibility and control, especially for guests on the move. This is part of Arik Air’s strategy of providing more convenient services to our esteemed guests.’’

     

  • Airtel introduces lower call tariff

    Airtel introduces lower call tariff

    Leading telecommunications provider Airtel Network is lowering call rates on 2GoodXtra, Big family extra and Club Ten, so as to give customers more talk time to express love, deepen relationships and close deals with their friends, families and business associates.

    This is coming in the heels of the ongoing Usage Promo where Airtel is dishing out 500 percent bonus to customers. As part of the new tariff regime, 2goodXtra, Big family extra and Club Ten subscribers will no longer be charged 60k/sec for first minute of call rather they will pay 40k/sec henceforth.

    In addition to the drop in the first minute rates, the rates for subsequent minutes have also dropped across the packages. Airtel Club 10 rates for calls within the club have been dropped to 8.34K/sec from 10K/sec, while for Airtel Big Family Extra, the on net rate has been lowered to 10K/sec from 15K/sec.

    For Club Ten customers on the Family and Friends platform, calls to loved ones have been lowered from 10K/sec after first minute calls of 40k/sec to 8.34k/sec, while the on-net remains 20k/sec and off-net 30k/sec.

    Customers who are not yet on these packages or those who wish to change subscription platforms are to dial *446# to enjoy the new 2goodXtra rate; *447# for the Airtel Big Family Xtra and *101# for the Club 10 package.

    Speaking on the new value addition, Deepak Srivastava, Airtel’s Chief Operating Officer and Executive Director said lowering the tariff on the three packages resonates with its drive to become the most loved brand in the daily lives of the people and provides another great reason to be on the Airtel network.

    Srivastava stated: “we acknowledge the fact that telecoms consumers are having the best of times more than ever before because of the

    innovation we’ve brought to bear since we commence operations in the country. Our commitment is that rather than lowering the momentum, we shall continue to up the ante for the delight of not just ourcustomers, but the entire citizenry.”

    Dropping our first minutes call from 60k/sec to 40k/sec on all the three packages in addition to the 500% airtime bonus our customers are presently enjoying based on individual daily usage pattern, clearly demonstrates our resolve to continuously put smiles on the faces of our beloved customers, Srivastava reiterated”

    The Airtel 2GoodXtra package was introduced last year to provide additional benefits such as instant 10% free bonus airtime on every recharge above N50 (fifty naira) using the electronic recharge system (Airtel Easy Recharge) to the 2Good flagship offer, introduced in 2010.

    The Big Family Xtra in addition to the new 10k/sec Kobo per Second on net tariff also allows customers free on-net mid-night calls daily, as well as 40 free SMS and free data worth 4MB between 12.30am and 4.30am.

    The Club 10 package – an exclusive for the youth and the young-at-heart, enables these demographics to create their own clubs of 10 members and communicate freely through voice, SMSs and data at very affordable rates apart from free midnight calling benefits and 10MB free data per week on recharge of 200N denomination or higher.