Individuality is the operating word in character definition and therefore, other people’s perception of us. To the extent that we owe ourselves the duty of proper conduct, personal development, discipline, respect, and such many other character traits that define the extent of our civility, the way we are perceived is entirely our responsibility.
We at MC&A DIGEST have taken our time to celebrate a certain character, for his commitment to professionalism. In the manner of a debonair gentleman, LAWAL MIJINYAWA, submitted himself to proper education. If it were strictly about personal gains, conventional education through the various stages of conventional school would have done it for him. But to ensure he is properly prepared to serve humanity and positively impact on those space and time will permit him to cross path with, he chose to further drill himself for perfection in the chosen profession: INSURANCE.
In line with the tradition of MC&A DIGEST, let us put in perspective the reason for MIJINYAWA; MC&A DIGEST is about up-holding the right values for proper conduct and celebration of those that have committed themselves to plausible cause for the good of society, from the perspective of professionalism – and in particular, BRANDS MANAGEMENT. Brands management is about service to mankind. If we know information is Power, Knowledge and Security and that information, then we are better positioned to appreciate the duty/function of MAKING-KNOWN. Brands managementfrom the perspective offer is open to selfish considerations. That explains why most brands will be economical with the truth about their offering. Consequently such selfish decisions, lead to dissatisfaction on the part of the consumers. Given that the relationship between any brand (offering) and the consumer is a contract based on trust/belief/perception, it takes some degree of sacrifice to be wholly truthful when offering for consumer engagement in this world of fundamentally imperfect market.
So, brands are not ordinarily given to telling all-the-truth. They exist for competitive advantages. Unfortunately, competition at the market place is grossly imperfect, especially in developing markets such as we have. Consequent upon innate selfish interest, most brand offers are veiled in deceit, compromises and lies. The ultimate loser is the consumer. The consequence of all such unwholesome practices is even more annoying, if we hold firm, the fact that brand-consumer relationship is based on TRUST. The unsuspecting consumer takes as a fact, the brand’s offer. Believing such promises as true, he/she commits to the given brand’s offer, and engages the brand.
MC&A DIGEST is about the consumer, consumer satisfaction, wholesome practice, sincerity of brands’ purpose and intent, commitment, uprightness, perfection and professionalism. Our essence is bringing into focus and play, the ideals for propriety and good conduct, in Brand-Consumer relationship. Therefore, we are quick to identify and celebrate that brand, corporate person and individual player who demonstrates those qualities that enables and supports globally acceptable quality standards for TOTAL CONSUMER SATISFACTION in our market; hence, LawalMijinyawa.
Lawal, as a character, represents suave debonair in simplicity. He looks and acts kindly; bellying the excessive pressure he subjects himself to, for uprightness and service. His soft-spoken disposition tends to shield his depth of professionalism in INSURANCE. He believes in the concept of TCS – Total Consumer (customer) Satisfaction. He acts INSURANCE, to the extent that he assures. He simplifies otherwise complex issues by sincerity. So as a rule, his brand-offers are true and sincere. From his desk, as the Executive Director in charge of Operations, UnityKapital Assurance Plc., he builds enduring relationships with clients across the market. He plays true and fair, up-holding ethics of Insurance practice. As a Chattered practitioner, his focus is on the simplification of the seemingly complex Insurance offer, for the buyer’s interest. He believes in profitability, but also commits to mutually beneficial business engagement.
We took a bit from him, for our readers’ enlightenment, focusing on the frequently asked questions about car insurance. He gave answers to the questions we asked, as follows.
As a professional, Lawal submits that car insurance can be likened to a healthy body that naturally consists of a number of working parts, pulling together in harmony. The individual parts of a policy spread from coverage(s) through deductibles, to limits…all working together to settle a claim and protect finances.
We asked: what is the right amount of car insurance coverage. In other words, what is that threshold point where a car insurance policy holder should be considered adequately covered?
The options open to a prospective car insurance policy holder are many. To attempt what you referred to as the threshold will amount to limiting a very wide spectrum. However, a prospect can make what I should refer to as safe choice, given adequate information or ample awareness. To answer your question, however, let us eliminate some of the guesswork by giving answers to some crucial questions.
(1) Financial picture: Basically, the components parts in the process of determining claims in an event of damage or loss under a car insurance policy are:
I. Type of cover whether comprehensive or third party.
II. Sum insured i.e the value of the car.
III. Type of ownership (lease or outright purchase).
IV. Usage of the car (whether commercial or private).
(2) Self-assessment: Driving ability & habits, Type of Car to be insured
(3) Place of residence: The notable thing about where the prospect stays – densely populated or otherwise, parking position for the car to be insured; you must clearly ascertain the extent of vulnerability your car is open to, given the nature of where you park it. For instance, cars parked in home garage are better protected than those parked on crowded street, where they are open to vandalism and theft.
Each of the elements listed above, contribute to the decision making process, for any prospective car insurance policy holder. Under financial picture, for instance, a prospect whose car is on lease-ownership has few coverage elements to consider. The options for such prospect are limited, because, to begin (and most importantly) the loan or finance company is likely to require comprehensive cover.
On the other hand, out-right ownership will permit greater flexibility. Car Insurance policy is basically covered against loss and the correspondent extent of cover. It is, therefore, important that the extent of coverage limits and deductibles are carefully considered. To note, the higher coverage limits are set, the lower the deductibles the less the insured out-of-pocket payment after an accident or claim.
Going by self-assessment, if a prospect considers his or herself a cautious driver, for instance, the person might opt for a higher deductible and a lower rate cover. But such decision must be carefully and sincerely taken, because if it turns out otherwise and the propensity of damage increases beyond the anticipated, the projected gains will amount to huge loss on the part of the insured.
Insurance policy requires careful calculations, no doubt and we need people that are given to careful application of knowledge, skills, experience and demonstrable depth of professionalism to guide us. That is what LawalMijinyawa does, daily, at Unity Kapital Assurance Plc.
At MC&A DIGEST we shall continue to salute and celebrate professionalism, service and diligence, among brands, corporate persons and individuals. We believe such gestures will encourage attitude change among players at the market place and ultimately influence consumer satisfaction. LawalMijinyawa is an iconic representation of all such diligent professionals in the insurance industry. We salute you all.
