Tag: NERC

  • Tariff increase will only affect customers enjoying 20-hour power supply – NERC

    Tariff increase will only affect customers enjoying 20-hour power supply – NERC

    The Nigerian Electricity Regulatory Commission (NERC) says the increase in tariff will only affect customers enjoying 20 hour power supply across the country.

    other customers in Bands B, C and D.

    Mr Mr Musliu Oseni, Vice Chairman, Nigerian Electricity Regulatory Commission (NERC) said this at a press briefing in Abuja on Wednesday.

    According to him, the commission has approved the increase in electricity tariff paid by Band A customers from N68/KWh to N225KWh adding that the increase will not affect customers on bands B and C.

    Oseni said that the increase only affect about 15 per cent electricity consumers that have been proven to enjoy 20 hours power supply daily.

    He said that other electricity customers not affected by the rate review would not be neglected as they would still continue to get service.

    The vice chairman said that the commission had also downgraded some customers on the Band A to Band B due to the non-fulfillment of the required hours of electricity provided by the electricity distribution company.

    “We currently have over 800 feeders that are categorised as Band A, but it will now be reduced to under 500. This means that 17 per cent of the feeder now qualifies as Band A.

    “The commission using technology discovered that many of the feeders that the Electricity Distribution Companies (DisCos) currently brandish as Band A are not meeting the required service and as such.

    “ The feeders were ordered to be downgraded immediately as a way of protecting consumers,” he said.

    Oseni said that customers hitherto classified as Band A customers would not be affected by the rate review.

    He said that as part of enforcement mechanisms  to ensure that  areas affected by the review get the 20 hours supply,  DisCos have been mandated to set up rapid response teams in locations where the feeders are located.

    “This is to ensure that the customers can have access to the DisCos.

    Read Also: NERC reduces minimum remittance orders for DisCos

    “They have also been mandated to publish the contact of the rapid response team where the customers are located.

    “Failure to meet the commitment for seven consecutive days, the feeder will be downgraded immediately to the service level the DisCos is able to provide electricity to the feeder,” he said.

    Oseni said where a DisCo  failed to meet the commitment for two days by the third day at 10am, the company must publish an explanation also via bulk SMS contacting the affected consumers on the feeder.

    “They should explain why they could not meet the service for the two days and  also submit the explanation to the commission,” he said.

    (NAN)

  • NERC reduces minimum remittance orders for DisCos

    NERC reduces minimum remittance orders for DisCos

    The Nigerian Electricity Regulatory Commission (NERC) has approved the February 2024 Revision of the 2024 Distribution Companies (DisCos) Remittance Obligation (“2024- DRO”) which reduces the DRO for the 11 DisCos.

    NERC reduced the Abuja Electricity Distribution Company (AEDC) Remittance Obligation from 31.67per cent in January to 14.21per cent in February.

    Similarly, it reduced that of Enugu Electricity Distribution Company from 18.46per cent in January to 5.05per cent in February.

    The NERC reduced that of Kaduna Electricity Distribution Company from 15.44per cent in January to 2.99per cent in February while it adjusted that of Ikeja Electricity Distribution Company from 25.17per cent in January to 11.74per cent in February.

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    The commission conveyed the approval in its letter tagged “Re-Multi-Year Tariff Order 2024and DisCos Remittance Obligation,” Vice Chairman Musilu Oseni signed on 5th March, 2024.

    He addressed the letter to the Nigerian Bulk Electricity Trading Company (NBET) Managing Director, Dr. Nnaemeka Ewelukwua and copied the 11 DisCos Chief Executive Officers and the Market Operator.

    According to NERC, the essence of the DRO is to ensure that the DisCos make 100per cent payment of the adjusted invoices.

    The Vice Chairman said “Further, section 24 of the MYTO -2024 enforces market payment discipline amongst DisCos and places the requirement for them to post relevant payment securities to ensure 100per cent payment of the adjusted invoices.

    “This places the emphasis on NBET to ensure that all under payments rising from market shortfall are fully recovered.”

  • NERC to deduct N10.5b from DisCos for over billing estimated customers

    NERC to deduct N10.5b from DisCos for over billing estimated customers

    The Nigerian Electricity Regulatory Commission (NERC) at the weekend announced it will deduct N10,505,286,072 from the 11 electricity Distribution Companies (DisCos) for not complying with the capping of estimated bills for unmetered customers.

    This was contained a statement the commission’s management issued in Abuja.

    NERC said: “Regulatory Sanctions: The Commission shall deduct a sum of N10,505,286,072 from the annual allowed revenues of the eleven (11) DisCos during the next tariff review, to deter future non-compliance with the energy caps approved by the Commission.”  

    The statement recalled that in 2020, the Commission issued the Order on Capping of Estimated Bills (Order No: NERC/197/2020) and subsequently issued monthly energy caps which aimed to align the estimated bills for unmetered customers with the measured consumption of metered customers on the same supply feeder. 

    According to the management, a review of the Electricity Distribution Companies (“DisCos”) billing of unmetered customers for 2023 has revealed non-compliance with the monthly energy caps issued by the Commission.

    NERC noted that in  response to this and in a bid to safeguard unmetered customers from arbitrary billing by DisCos, the Commission, pursuant to Section 34(1)(d) of the Electricity Act 2023 (“EA 2023”), issued the Order on Non-Compliance with Capping of Estimated Bills (Order No: NERC/2024/004-014) which stipulates the following:

    Read Also: NERC okays hike in electricity tariff

    “Credit Adjustment to Customers: DisCos are to issue credit adjustments to all overbilled unmetered customers for the period January to September 2023 by the March 2024 billing cycle.

    “Public Notice: DisCos have been directed to publish the list of credit adjustment beneficiaries in two national dailies and on their website no later than 31st March 2024.”

    NERC reaffirmed  its commitment to regulatory compliance and consumer protection within the Nigerian Electricity Supply Industry.

  • NERC okays hike in electricity tariff

    NERC okays hike in electricity tariff

    Through the Nigerian Electricity Regulatory Commission (NERC), the Federal Government yesterday approved an upward review in electricity tariff.

    NERC Chairman Sanusi Garba, who broke the news in Abuja, said it would cost the government between N120 billion to N130 billion monthly (N1.6 trillion) to subsidise electricity this year.

    Asked for how long the government will pay the subsidy, Garba said: “Any time the government takes a decision on subsidy, we will take it into consideration in our next tariff.

    “In other words, even if there is an upward review of the cost of electricity, the government will be absorbing the increase for as long as it can.”

    The Multi Year Tariff Order (MYTO) took effect from January 1.

    According to the NERC, non-maximum demand (MD) customers of the Abuja Electricity Distribution Company (AEDC) band will retain the N68.20 per kilowatt tariff.

    The review has affected the cost reflective tariff for the bad, which was N88.47 in 2023 but now N124.42 this year, indicating a N35.95 increase per kw. It means that the government has subsidised N35.95 for consumers in the category.

    Under the Eko Electricity Distribution Company (EKEDC) band, non-maximum demand (MD) customers, who paid N67.48 last year, will still to pay the same price this year. However, their cost reflective tariff has moved N89.03 last year to N114.84 this year. This indicates a subsidy of N25.81 per kw.

    Garba, however, explained that the cost of kilowatt of electricity differs from one Electricity Distribution Company (DisCo) to the other, owing to their economic peculiarities.

    The chairman said: “The commission has issued a tariff order that was just posted on our website yesterday (Tuesday).

    “The tariff order contains the appropriate tariff the DisCos should be charging if they have to remain in business and the rules are very clear about the tariff order: some 110, some 120 and 130.

    “Different DisCos have different parameters, efficiency levels and so on.

    “But we have published what they should charge. We have also published the amount they are allowed to charge based on government policy because government has decided for now because of the living crisis, and so many things to in the meantime continue subsidizing electricity.

    “So, if you check the order you will see that tariffs are not going up but the in the order, you will see what the DisCos should be charging.

    “You can also see in the order the amount of subsidy the government will be providing to cover the gap, what they should charge that they are not allowed to charge without subsidy.”

    He hinted of a provision to make sure that distribution companies pay what they are entitled and what they are obligated to pay because DisCos are in the business of buying electricity from Nigerian Bulk Electricity Trading Company Plc (NBET) and distribute to end – use customers.

    Garba explained: “So, they have an obligation to pay for that energy. Any distribution company that fails to honour its financial obligations to the market will be subjected to regulatory intervention by the commission as provided in the Electricity Act.”

    The chairman noted that commission has decided to set aside some fund (Meter Acquisition Fund (MAF) from the electricity market revenue for metering.

    According to him, the fund will be ring-fenced to serve as guarantee to lenders that fund metering loans, adding  that the commission has clearly identified that the challenge of metering is financing.

    “It is not rocket science. So, the rate of metering has so far adversely been impacted by the inability of the DisCos to raise the required capital from the banks,” Garba said.

    The chairman noted that most bank were unwilling fund metering, being a long-term project.

    He said: “Another challenge has been that meters have been part of the assets of the distribution companies with a lifetime of 10 years.

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    “So, if you are going to match the revenue with the assets, most of the banks in Nigeria will not provide long term financing.

    “We now decided that okay from the market revenue, we will set aside a fixed amount that is ring-fenced and dedicated for the provision of metering.

    “We are not saying that the money that are taken from the market on a monthly basis is the money we are going to use to buy meters.

    “It is just to assure potential lenders that there is a pathway to pay for either loan the DisCos are going to get to provide the required meters.”

    The DisCos, he said, are required to unbundle their subsidiaries.

    The chairman stressed that no state will be allowed to manage distribution in more than one state.

    The states that have enacted their Electricity Act, according to NERC, are Ondo, Ekiti, Edo, Lagos, Enugu, and Anambra.

    He added that Lagos, Edo and Kaduna are work in progress. Other states are working on the law.

    The NERC boss also noted that the commission can novate some of the responsibilities to the states and train their personnel.

    Garba revealed that a deadline has been given to the bank managing Kaduna Electricity Distribution Company to divest, because power is not its core business.

    He noted that the deadline has elapsed, adding that the commission has removed the board and management of Kaduna DisCo.

    Garba said: “The situation now is that we had earlier given deadline to core investors which are now be represented by acquisition Afrexim and Fidelity. We have given them a deadline within which to divest.”

    “I am sure you know that power is not their core expertise to the distribution companies. So, deadline has been given to them to divest their shares and move on. “This hasn’t happened within the timeline they were granted. Therefore, to make sure this happens the commission has to intervene.”

  • NERC takes over DisCo over poor performance

    NERC takes over DisCo over poor performance

    The Nigeria Electricity Regulatory Commission (NERC) has taken over the Kaduna Electricity Distribution Company (KAEDC).

    It declared DisCo as unable to discharge its responsibilities as a company.

    The NERC dissolved the board of KAEDC and appointed replacements pending to run the firm pending when it will be sold to new investors.

    The action followed the inability of the distribution company to pay N110 billion it owes the Nigerian Bulk Electricity Trading (NBET) Plc and Market Operator (MO). 

    NBET is the manager and administrator of the electricity pool in the electricity supply industry.  MO, on the other hand, is a prominent institutional investor, a hedge fund or a group of traders working together to achieve a goal.

    A statement by NERC reads: “All directors of KAEDC are hereby removed from office and the board of directors stands dissolved in exercise of powers vested in the commission by section 75 of the Electricity Act (EA).

    “Dr. Umar Abubakar Hashidu is hereby appointed as the administrator of KAEDC further to section 75 of the EA.

    “The administrator shall be the de-facto chief executive officer of KAEDC and shall be responsible for the management of the day-to-day affairs of the utility pending the finalisation of the sale of the undertaking to a new core investor.

    “The administrator shall work with a team of special directors that shall constitute non-executive directors of the board for governance purposes.”

    Read Also: Aregbesola sued for creating factions in APC

    NERC said the following are hereby appointed as special directors for KAEDC: Alex A. Okoh (chairman), Kabiru Adamu,  Sharfaddeen Zubair Mohamoud,  John Ayodele and Rahila Thomas.”

    NERC recalled that KAEDC has consistently failed to meet its obligations to the market in contravention of the EA and the terms and conditions of the electricity distribution licence.

    It also noted that the management, board and stakeholders of the firm had been granted ample opportunities to address their poor performance. 

    The commission also recalled that KAEDC was given till May 15 last year to show in writing why its distribution license should not be cancelled.

    NERC said that as of  October 1 last year,    KAEDC owed NBET and MO over N110 billion and therefore stood “ the risk of direct receivership.”

    The regulatory agency had in October 2019  served notices to eight  DisCos  of its plan  to revoke their  licences if they failed within two months  to settle debts and address breaches  of the “terms and conditions of their power purchase agreements.”

  • NERC sacks KAEDC directors, dissolves board

    NERC sacks KAEDC directors, dissolves board

    The Nigeria Electricity Regulatory Commission (NERC) has sacked all the directors of the Kaduna Electricity Distribution Company (KAEDC).

    NERC also removed all the board directors from office in line with the power vested in the commission.

    The company owes the Nigerian Bulk Electricity Trading (NBET) Plc and Market Operator (MO) N110billion.

    This was contained in an order dated January 1st 2024, which the NERC chairman, Sanusi Garba, and Vice Chairman Musiliu Oseni signed.

    The order was titled: “Order No: NERC/2024/00.”

    The commission said: “All directors of KAEDC are hereby removed from office and the board of directors stands dissolved in exercise of powers vested in the commission by section 75 of the EA.

    Read Also: Reps query NERC over N39b prepaid meter supply contract

    “Dr. Umar Abubakar Hashidu is hereby appointed as the administrator of KAEDC further to section 75 of the EA. The administrator shall be the de facto chief executive officer of KAEDC and shall be responsible for the management of the day-to-day affairs of the utility pending the finalization of the sale of the undertaking to a new core investor.

    “The administrator shall work with a team of special directors that shall constitute non-executive directors of the board for governance purposes.”

    NERC said the following are hereby appointed as special directors for KAEDC-

    i. Alex A. Okoh – Chairman

    ii. Kabiru Adamu

    iii. Sharfaddeen Zubair Mohamoud

    iv. John Ayodele

    vi. Rahila Thomas.

    NERC recalled that KAEDC has consistently failed to meet its obligations to the market in contravention of the EA and the terms and conditions of the electricity distribution license issued by the commission.

    NERC noted that the management, board and stakeholders of KAEDC have been granted ample opportunities to address the utility’s failing performance at meetings with the commission and they have been unable to cure the utility’s failure.

    The commission recalled that KAEDC was issued the mandatory 60-day notice to show cause on 15 May 2023 and the management, board, and shareholders were unable to show cause in writing within the specified timeframe as to why the utility’s distribution license should not be cancelled.

    According to NERC, the commission granted a 30-day extension, with effect from 20 July 2023, to the management, board and shareholders of KAEDC to provide justifiable cause in writing and they have been unable to do so.

    The order further revealed that “the extent of non-performance was further reiterated by a letter dated 31 July 2023 from KAEDC’s Chief Finance Officer, where he confirmed unequivocally that the utility was not in a position to comply with the basic market requirement of providing a bank guarantee in favour of NBET in compliance with the Market Rules and subsisting orders.

    “The commission met with Afriexim’s leadership following the expiration of the final 30-day extension and they confirmed that their transaction advisor would need 4 – 6 months to finalise the divestment process and that they could not provide the bank guarantees required to secure KAEDC’s market obligation.

    “As of 1 October 2023, KAEDC owes NBET and MO over N110 billion and stands at risk of direct receivership if the utility’s continued participation in the electricity market as presently constituted at management, board, and shareholders level is allowed to continue without urgent regulatory intervention.”

  • Reps query NERC over N39b prepaid meter supply contract

    Reps query NERC over N39b prepaid meter supply contract

    • Explain how you spent N291b on broadband for markets, lawmakers ask NCC

    The House of Representatives yesterday asked the Nigeria Electricity Regulatory Commission (NERC) to explain why it registered a company without capacity to deliver.

    The Green Chamber said the company was given N39 billion to supply prepaid meters for distribution to electricity consumers in the country.

    It also asked the Nigeria Communications Commission (NCC) to explain within 72 hours why it failed to remit about N291 billion revenue to the Consolidated Revenue Fund (CRF) of the Federation between January 2022 and September 2023.

    The NCC said the money was spent on broadband connection in public places, such as markets.

    Chairman of the House Committee on Finance, James Abiodun Faleke, gave the directive when the agencies appeared before the committee for an interactive session on the 2024-2026 Medium-Term Expenditure Framework (MTEF) and Fiscal Strategy Paper (FSP).

    Faleke said a company, Ziglasis, was contracted by the Federal Ministry of Power and paid N39 billion to supply prepaid meters but failed to do so after collecting the money for the project.

    The committee chairman queried the electricity regulator for licensing the company when it had not delivered on the contract it signed and collected tax payers’ money.

    Read Also: NERC launches app to monitor DisCos compliance with tariff

    He asked the Vice Chairman of NERC, Musiliu Olalekun Oseni, to bring the Managing Director of Ziglasis and officials of the Ministry of Power before the House on Thursday to explain why the company had not delivered on the contract.

    Even though the commission said the contract for the supply of the meters was awarded by the ministry, the committee insisted that since they gave the licence to the company that qualified them for the contract, the commission should produce the management of the company.

    The House also queried the agreement between the Nigeria Bulk Electricity Company and Azura Power Company in the table or pay agreement which committed the country to $30 million power purchase agreement.

    Faleke said the agreement with Azura was such that whether or not the company supplied power to turn national grid, the country must pay them $30 million monthly, adding that the agreement has a World Bank guarantee.

  • Electricity consumers square up with NERC over exploitative tendencies

    Electricity consumers square up with NERC over exploitative tendencies

    Majority of consumers in Nigeria have received the news of the hike in price of meter with anger, bitterness and dismay, describing it as unfair, exploitative and insensitive to the plights of hapless Nigerians who are already bearing the brunt of the biting economic crunch.

    They contended that all they hear is increase in the price of everything in the country just as they argued that the price hike will further exacerbate the burden faced by the poor and vulnerable Nigerians who are already battling with high electricity tariffs, power cut, hyper inflation, unemployment and poverty.

    They argued that the way things are going, that many people may not even be alive to see the much touted gains that the current Federal Government is boasting of.

    The  Nigerian Electricity Regulatory commission [NERC] had, increased the price of single phase meters by N23,313.47 or 39.74 per cent from N58,661.69 to N81,975.16.

    The price for three phase meters was also raised by N34,151.74 or 31.13 per cent from N109,684.36 to N143,836.10.

    NERC in the order signed by its Chairman, Sanusi Garba and the Commissioner, Legal, Licensing & Compliance, Dafe Akpeneye, explained that “significant changes in macroeconomic indicators, such as inflation and changes in the foreign exchange rates had necessitated a review of the regulated rates for MAP meters.”

    NERC added that it also considered relevant data on the significant changes in macroeconomic indicators from the Central Bank of Nigeria, CBN, and the National Bureau of Statistics, NBS, as benchmarks for the meter price review.It stated that the new prices would “ensure the fair and reasonable pricing of meters to both MAPs and end-use customers; ensure MAP’s ability to recover reasonable costs associated with meter procurement and maintenance, while ensuring that their pricing structure allowed for a viable return on investment.

    “Evaluate the affordability of meter services for consumers, aiming to prevent excessive pricing that could burden end-users. Ensure that MAPs are able to provide meters to end-use customers in the prevailing economic realities.”

    Barrister Olajumoke Olamide, the President Consumer Affairs, a Non Government Agency with office at Lekki Phase one, wondered why the government, have continued to hike the cost of all commodities in Nigeria.

    Read Also: NERC launches app to monitor DisCos compliance with tariff

    She said the price hike will violet the rights consumers to affordable and quality electricity service adding that it will also undermine the efforts of the government to achieve universal access to electricity by 2030.

    However, reacting to the new price for meters, the Chairman of Electricity Consumers Association, Chijioke James, said metering was the full responsibility of the electricity distribution companies.

    He pointed out that while consumers were made to pay for meters, such a gesture must not be exploited.

    “A meter is an asset that enables the DisCos to do their business. First, transferring the burden of meter provision to the consumers is wrong. Now, where consumers have accepted to do this, they cannot be exploited.

    “The commission has always favoured the operators to the detriment of the consumers. Overtime, they have consistently increased tariff without the commensurate improvement in service delivery.

    “The last increase was tagged service-based, but did service improve? Consumers were placed on bands based on the hours of supply they will get but did they get the supply?” Queried Chijioke James.

    “What action did NERC take against the DisCos for not meeting the supply target? Nothing. Rather the Commission has approved a new tariff for the DisCos.”

    He noted that individuals and communities keep making investments by purchasing transformers, cables, poles and other equipment but are not refunded by the DisCos and NERC.

    “We want NERC to end estimated billing by compelling the DisCos to provide meters for every consumer. That is the way to go and not making consumers pay more for meters which are the statutory responsibility of DisCos,” he added.

    Some civil society groups have condemned the hike and called on the government to reverse it immediately. The groups threatened to mobilise Nigerians for mass protest and legal actions if the government fails to heed their demands.

    One of such groups, ‘Concerned Citizens of Nigeria’ speaking through their spokesperson, Barrister Lawal Adedeji said they will not allow the government to impose unjust and oppressive policies on Nigerians without resistance.

    The issue of prepaid metering has been a contentious one in Nigeria for many years.

    Many Nigerians have opted for prepaid meters as a way of avoiding estimated billing which they consider arbitrary and fraudulent.

    However, many Nigerians have also faced challenges in accessing prepaid meters due to scarcity, high cost, long waiting time and corruption.

    The government had launched several initiatives such as the Meter Asset Provider Regulation in 2018 and the National Mass Metering Programme in 2020 to address these challenges and ensure that every electricity consumer in Nigeria has a prepaid meter.

    However, these initiatives have not been able to meet the demand for prepaid meters in Nigeria, which is estimated at over 10 million.

    The latest price hike by the government has added another layer of difficulty for Nigerians who want to access prepaid meters.

    Many Nigerians have expressed their hope that the government will reconsider its decision and listen to their cries for affordable and reliable electricity service.

    Meanwhile experts in the power sector have blamed the increase on fluctuations in the foreign exchange market and increase in customs charges and Naira devaluation, among others.

  • NERC launches app to monitor DisCos compliance with tariff

    NERC launches app to monitor DisCos compliance with tariff

    The Nigeria Electricity Regulatory Commission (NERC) on Monday, September 11, launched an app to monitor Electricity Distribution Companies (DisCos)’s compliance with the tariffs set in a regulation.

     The chairman of NERC, Sanusi Garba broke the news in Abuja during the launch of the Power Outage Reporting System (PORS) App, using Abuja Electricity Distribution Company as a pilot project.

    He noted that the app was designed for cross-working data for the purpose of Supply Based Tariff (SBT).

    He said: “This particular app we are launching today is supposed to assist the commission in monitoring that DisCos are actually complying with the tariff that was set with that regulation.”

    Garba noted that one of the major roles of NERC is quality supply regulation, which, according to him, led to its recent launch of a new consumer protection regulation that provides a timeline within which public utilities and especially DisCos are required to resolve complaints by the customers.

    He said the commission tried to sample opinion on the level of quality of supply that customers are experiencing.

    Read Also: Electricity consumers square off with NERC over exploitative tendencies

    The chairman disclosed that consequently, NERC decided it is better to put smart meters on one feeder for accurate data or near real-time data.

    According to him, the commission has discovered that the DisCos are actually complying with the obligation in real time.

    He further noted that the app was launched to assist customers in giving feedback on the disruption of supply in the areas to the Abuja Electricity Distribution Company (AEDC).

     The chairman said the app which the customers are expected to download from the Google Place Store “is supposed to help customers to report disruption of supply in their areas.”

    He added that the app has become necessary because some customers are tired of being in the customer care of the DisCos when they are in blackout for days.

    The chairman said although the app commenced as a pilot project with the AEDC, the commission will soon roll it out to other energy distributors in the Nigeria Electricity Supply Industry (NESI).

    He said: “We decided to start this launch with Abuja and there will be a national rollout for other distribution companies.

    “AEDC today is like a guinea pig for the app but we will quickly expedite other distribution companies.”

    He encouraged the customers to download the app, stressing all they need is their meter number.

    The chairman said with a click of a button the customers can report about supply for someone in the commission to attend to it.

    He urged the DisCos whose source of money is from supply to the customers to see the report from customers as instruction for disruption which could affect their collections.

    Also, speaking, NERC vice chairman, Musliu Oseni, noted that the commission is working on the establishment of contact centres.

    He vowed that NERC will continue to improve its regulation of the industry.

    The app, he said, “is ready for a nationwide rollout but we are starting with Abuja and extending to Eko or Ikeja DisCos.”

    Earlier, the Commissioner of Consumer Affairs, Hajia Aisha Mahmud noted that the app is to ensure customers are satisfied and get value for their money.

    According to her, the app will assist NERC to monitor Supply Based Tariffs (SBT).

    She added: “If you have a complaint on any outage there are multiple channels to report outage.”

    Meanwhile, AEDC MD, Christopher Ezeafulukwe described feedback for the Disco as the raw materials it needs to provide the services that it is contracted to supply.

    He noted that the app is a product of collaboration, which implies it is going to be a win-win for all.

  • Electricity consumers square off with NERC over exploitative tendencies

    Electricity consumers square off with NERC over exploitative tendencies

    Majority of consumers in Nigeria have received the news of the hike in price of meter with anger, bitterness and dismay, describing it as unfair, exploitative and insensitive to the plights of hapless Nigerians who are already bearing the brunt of the biting economic crunch.

    They contended that all they hear is increase in the price of everything in the country just as they argued that the price hike will further exacerbate the burden faced by the poor and vulnerable Nigerians who are already battling with high electricity tariffs, power cut, hyper inflation, unemployment and poverty.

    They argued that the way things are going, that many people may not even be alive to see the much touted gains that the current Federal Government is boasting of.

    The  Nigerian Electricity Regulatory commission [NERC] had, increased the price of single phase meters by N23,313.47 or 39.74 per cent from N58,661.69 to N81,975.16.

    The price for three phase meters was also raised by N34,151.74 or 31.13 per cent from N109,684.36 to N143,836.10.

    NERC in the order signed by its Chairman, Sanusi Garba and the Commissioner, Legal, Licensing & Compliance, Dafe Akpeneye, explained that “significant changes in macroeconomic indicators, such as inflation and changes in the foreign exchange rates had necessitated a review of the regulated rates for MAP meters.”

    NERC added that it also considered relevant data on the significant changes in macroeconomic indicators from the Central Bank of Nigeria, CBN, and the National Bureau of Statistics, NBS, as benchmarks for the meter price review.It stated that the new prices would “ensure the fair and reasonable pricing of meters to both MAPs and end-use customers; ensure MAP’s ability to recover reasonable costs associated with meter procurement and maintenance, while ensuring that their pricing structure allowed for a viable return on investment.

    Read Also: NERC okays 35.5% increase in prepaid meter prices

    “Evaluate the affordability of meter services for consumers, aiming to prevent excessive pricing that could burden end-users. Ensure that MAPs are able to provide meters to end-use customers in the prevailing economic realities.”

    Barrister Olajumoke Olamide, the President Consumer Affairs, a Non Government Agency with office at Lekki Phase one, wondered why the government, have continued to hike the cost of all commodities in Nigeria.

    She said the price hike will violet the rights consumers to affordable and quality electricity service adding that it will also undermine the efforts of the government to achieve universal access to electricity by 2030.

    However, reacting to the new price for meters, the Chairman of Electricity Consumers Association, Chijioke James, said metering was the full responsibility of the electricity distribution companies.

    He pointed out that while consumers were made to pay for meters, such a gesture must not be exploited.

    “A meter is an asset that enables the DisCos to do their business. First, transferring the burden of meter provision to the consumers is wrong. Now, where consumers have accepted to do this, they cannot be exploited.

    “The commission has always favoured the operators to the detriment of the consumers. Overtime, they have consistently increased tariff without the commensurate improvement in service delivery.

    “The last increase was tagged service-based, but did service improve? Consumers were placed on bands based on the hours of supply they will get but did they get the supply?” Queried Chijioke James.

    “What action did NERC take against the DisCos for not meeting the supply target? Nothing. Rather the Commission has approved a new tariff for the DisCos.”

    He noted that individuals and communities keep making investments by purchasing transformers, cables, poles and other equipment but are not refunded by the DisCos and NERC.

    “We want NERC to end estimated billing by compelling the DisCos to provide meters for every consumer. That is the way to go and not making consumers pay more for meters which are the statutory responsibility of DisCos,” he added.

    Some civil society groups have condemned the hike and called on the government to reverse it immediately. The groups threatened to mobilise Nigerians for mass protest and legal actions if the government fails to heed their demands.

    One of such groups, ‘Concerned Citizens of Nigeria’ speaking through their spokesperson, Barrister Lawal Adedeji said they will not allow the government to impose unjust and oppressive policies on Nigerians without resistance.

    The issue of prepaid metering has been a contentious one in Nigeria for many years.

    Many Nigerians have opted for prepaid meters as a way of avoiding estimated billing which they consider arbitrary and fraudulent.

    However, many Nigerians have also faced challenges in accessing prepaid meters due to scarcity, high cost, long waiting time and corruption.

    The government had launched several initiatives such as the Meter Asset Provider Regulation in 2018 and the National Mass Metering Programme in 2020 to address these challenges and ensure that every electricity consumer in Nigeria has a prepaid meter.

    However, these initiatives have not been able to meet the demand for prepaid meters in Nigeria, which is estimated at over 10 million.

    The latest price hike by the government has added another layer of difficulty for Nigerians who want to access prepaid meters.

    Many Nigerians have expressed their hope that the government will reconsider its decision and listen to their cries for affordable and reliable electricity service.

    Meanwhile experts in the power sector have blamed the increase on fluctuations in the foreign exchange market and increase in customs charges and Naira devaluation, among others.