Tag: Nigeria Communication Commission (NCC)

  • NCC threatens to sanction erring telecom service providers

    The Nigeria Communication Commission (NCC), on Thursday, said it would sanction service providers who fail to abide by the regulations of the commission in dealing with their consumers.

    This is coming as the commission reaffirmed its commitment in protecting telecom consumers from unwholesome practices from their network providers.

    The NCC’s Director of Consumers Affairs Bureau, Mrs Felicia Onwuegbuchulam, gave the warning at the 44th edition of the NCC Consumers Town Hall Meeting with telecom consumers and service providers held in Oguta, Imo.

    Speaking on the theme; “Using Information and Education as Tools for Consumers Empowerment and Protection,” Onwuegbuchulam said service providers must ensure that consumers get quality service, value for money spent and timely redress of complaints.

    She also urged network providers to shun unwholesome practices, reiterating that erring companies must be sanctioned.

    “You must engage your consumers on constant empowerment through education to fortify them in making good choices,’’ the NCC official stressed.

    She said the meeting was targeted at bringing together telecom consumers in the rural areas with the network operators to proffer solutions to their problems.

    According to her, it was also designed to ensure that consumers have value for their money.

    The NCC director listed some of the unwholesome practices by service providers as unsolicited text massages and calls, failure to roll over unused data and automatic renewal of data, and VAS without consent of the subscriber.

    She, however, said NCC had taken adequate measures to checkmate erring telecom operators by developing DND Short Code to solve unsolicited text massages controversy.

    Onwuegbuchulam said that the commission had developed a service Toll free line for consumers to lay down their complaints.

    In her remark, the representative of GLO Mobile, Chinwe Ejiofor, assured GLO consumers of quality services, adding that the company had been interfacing with its customers.

    Some participants at the programme and telecom consumers said NCC should roll out more programmes to protect telecom consumers against unnecessary extortion.

    Mr Ken Emelumber, one of them, told the News Agency of Nigeria (NAN) that multiple taxation, unsolicited text massages and auto renewal programmes of the telecom companies were the major problems with the consumers.

    He thanked NCC for the meeting but urged them to always monitor the excesses of service providers.

  • NCC donates 110 laptops to Fed. School of Statistics in Manchok

    The Nigeria Communication Commission (NCC) on Monday donated 110 units of laptops to the Federal School of Statistics in Manchok, Kaura Local Government Area of Kaduna State.

    Receiving the items, Sen. Danjuma Laah (PDP Southern Kaduna), said the equipment would be used for the establishment and maintenance of a fully furnished Information Communication and Technology (ICT) center.

    This, he said, would further tend to support teaching, learning and research in the institution.

    Laah said the laptops, donated through the office of the Executive Vice Chairman of NCC, Prof. Umar Danbatta, would be beneficial, especially in producing highly skillful, efficient and proficient manpower.

    According to him, the gesture would go along way in serving both public and private sectors in the country.

    Read Also: NCC blames subscribers apathy for unsolicited messages

    “The upgrading of the facilities in the institution is also aimed at possible conversion of the school to the status of a Degree awarding institution in the near future.

    “To this end, the bill for upgrading and the conversion of the school to Federal University of Science and Technology, with catchment areas spread to some North-Central and North-East states of the country, is already being considered in the Senate floor,” he said.

    Earlier, the School’s Rector, Mr Mangbon Amos, said ICT was highly needed in the production of statistical data.

    He, therefore, asked for more support from relevant Federal Government’s agencies in the construction and provision of lecture theatres, Business Resource and Entrepreneurship Centres and Internet services.

    “We also need assistance in the construction and provision of Computer and Statistics laboratories, provision of sporting facilities and equipment, among others,” he said.

  • NLC accuses NCC of aiding MTN to undermine Nigerian laws

    …Says we are coming to picket you

    The Nigeria Labour Congress (NLC) has accused the Nigeria Communication Commission (NCC) of aiding telecommunications giant, MTN Nigeria to disobey extant Nigerian laws and international Labour laws and convention which the country signed since 1960.

    Labour is also accusing MTN Nigeria of subjecting Nigerian Workers to untold harsh and unfriendly Labour practices such as casualisation, disallowing unionization among.

    Read Also:Why we are picketing MTN, says NLC

    Labour is also accusing MTN Nigeria of being one of the biggest threats to the nation’s security, putting the lives of Nigerian security agents at risk and funding their global operation with funds made from Nigeria, while subjecting Nigerian workers to untold hardship.

    In a letter to the Secretary to the Government of the Federation and signed by the President, Comrade Ayuba Wabba, the NLC said it was forced to picket the company offices across the country because of its clear violation of national and international Labour laws especially ILO Conventions 87 and 98 has denied its workers their fundamental rights at work which Nigeria ratified since 1960.

    Wabba said it was unfortunate that the NCC that is supposed to be a regulatory agency statutorily charged with the dual role of creating an enabling environment for business operations as well as protecting consumers and workers has failed to play that role.

    He said “It is perfidious that NCC sees its role only as that of protecting the telecom infrastructure, even though none of them came under threat as alleged by MTN during our peaceful picket.

    “The rush by NCC to report NLC to the Office of the National Security Adviser (ONSA) is both hypocritical and suspect. But we do know who plays the piper, dictates the tune.

    “NCC did not see anything wrong with hosting critical data outside Nigeria or with continual loss of jobs by Nigerians in spite of the unspeakable money made and repatriated by telecom operators.

    “It did not see anything wrong with the violation of Nigerian Laws, Labour Laws or security breaches leading to the loss of lives of security personnel, not to talk about humongous illicit financial flows as highlighted in the Thabo Mbeki Report which continue to undermine our national wellbeing or security.

    “In our estimation, the greatest threat to Nigeria’s national security is not by Nigerian workers but the bullish and arrogant attitude of MTN and its co-travellers or collaborators like the NCC.

    “Let NCC continue to promote this talk about MTN infrastructure constituting core critical national asset. We do not begrudge them. For us at the Nigeria Labour Congress, however, no asset can be more critical to Nigeria than Nigerians themselves.

    “Accordingly, we wish to put NCC on notice that we will picket it the way we picketed MTN if it continues to discharge its duties in the breach. Let it continue with its amebo instead of doing the work for which it is established.

    “The Nigeria Labour Congress is a pan-Nigerian organisation which jealously guards our national interests. No one should blackmail it even though it may not have the wherewithal to organise or sponsor executives to foreign seminars or workshops every week!

    “A perfunctory look at MTN’s global activities and earnings confirms our assertion that proceeds from MTN Nigeria is used to run the global MTN. Where therefore does this arrogance come from?

    “We insist that companies, no matter how rich or powerful must respect our leaders, and obey the laws of the land. We insist they must treat Nigerians fairly and decently, for, clearly, Nigerian workers, nay, Nigerians have been at the receiving end of the bad behavior of some transnationals in the telecom sector. Enough is enough.

    “Workers of Airtel, First Bank, Union Bank and many other companies were salvaged from slave labour by the Nigeria Labour Congress through this same process or action. MTN therefore, should not be given preferential treatment or consider itself to be above the law.

    “The three-day picket represents the first step in the series of lawful actions we shall be taking against companies that act in breach of national and international labour laws and our national interest. We owe no one an apology for that. We would wish to let everyone know that we are committed to this operation. We have the will and the means to sustain it.”

    The congress said further that “It similarly engages in other anti-labour practices such as casualisation for nearly all types of work, fixed- term contract work for Nigerian workers, worst forms of precarious work, etc.

    “It is on record that the Nigeria Labour Congress on several occasions protested to the MTN and government about these unwholesome practices without a reasonable response.

    October 7th last year during the World Decent Work Day marked a watershed in these protests as NLC briefly picketed their Maitama office, Abuja. In response to this action of the Congress, MTN reached out to NECA (Nigerian Employers Consultative Association) which brokered a meeting. However, due to inexplicable reasons, MTN opted out of the negotiations to the chagrin and embarrassment of NECA.

    “Thereafter every effort by NECA and NLC to get MTN to the negotiating table failed. Frustrated, NECA pulled out of the negotiations. Subsequent efforts by the Congress yielded no response either. Left with no other choice, the Congress served MTN notice of a picket in line with the provisions of the law.”

  • Broadband access critical for communication infrastructure policy

    Prof. Umar Danbatta, Executive Vice Chairman of Nigeria Communication Commission ( NCC), says broadband access is an important feature in communications infrastructure policy and  should be  treated as a key economic indicator.

    Danbatta stated this during the ICT Watch Network Award Ceremony held on Friday in Lagos, with the theme: ‘Broadband Access: National Scorecards and Roadmap to 2020’.

    According to him, broadband deployment has a strong impact on GDP, employment and productivity in all economic sectors.

    Read Also: ‘Mobile technology promoting credit access’

    “It can be seen all over the world that there is a higher economic growth in countries with more broadband penetration than countries with less broadband penetration.

    “Hence, governments and regulators worldwide are strongly in support and make every effort in promoting broadband deployment, in order to stimulate the development of the economy and the society.

    “The International Telecommunication Union (ITU) advocates that Broadband should be treated as an essential service like electricity and water, it is difficult to imagine life without water or electricity,” he said.

    Danbatta assured that the commission would continue to drive and support high speed broadband connectivity to end users through various initiatives.

    He said that initiatives such as licensing of InfraCos, on a regional basis, provide metropolitan fibre and wholesale transmission services on a non-discriminatory, open access and price regulated basis.

    The Executive Vice Chairman said the roadmap was to have fibre point of access in every Local Government Area  in in the country within four years of the commencement of deployments in each geopolitical zone.

    The News Agency of Nigeria (NAN) reports that 2.3GHz spectrum has been licensed for wholesale wireless last mile services.

    According to Danbatta, there are ongoing discussions with various levels of government to facilitate speed in processing permits, harmonisation of tax regimes and to ease the deployment of  infrastructure, including streamlining right of way charges.

    He said that there were also limitations and access gaps in metro fibre deployment to nodes, neighbourhoods and last mile connection to homes and businesses, which the government needed to address.

    “Since spectrum is a critical mobile infrastructure, the commission will strive to provide the required frequency spectrum capacity.

    “The commission will  facilitate the re-farming of existing spectrum held by operators to provide broadband services without impacting their quality of service delivery.

    “We will open up and assign other spectrum bands in an open and transparent manner,” he said.

    According to the Danbatta, the availability of broadband infrastructure will unlock new opportunities and drive a second wave of growth in the telecoms industry and the economy.

  • NCC arrest four over sale of Pre-registered SIM cards

    NCC arrest four over sale of Pre-registered SIM cards

    The Nigeria Communication Commission (NCC) Tuesday in Dutse, Jigawa state arrested four black-market SIM card dealers over their involvement in selling pre-registered SIM cards to the public.

    According to NCC’s Head of Enforcement Unit, Mr. Salisu Abdu who spoke to Reporters in Dutse, over 70 pre-registered SIM cards of various service providers were recovered during a raid that was conducted at Hakimi street and New Market street in Dutse.

    He said the operation was as a result of a tip-off over the illegal activities of SIM card dealers in the state, adding that the suspects have already been handed over to security agents for further investigation.

    Abdu explained that the raid on the two identified areas by his men and security agents took them over two hours to clampdown on the hideouts of the illegal dealers.

    He, however, called on service providers in the country to be cautious on how they issue SIM cards to the public, pointing out that unscrupulous individuals use fake names and bio-data to secure SIM cards through proxy, “which is criminal and fraudulent.”

    According to him, “these pre-registered SIM cards are usually used to commit crimes such as kidnapping, armed robbery, Obtaining By Tricks, and other vices that are now prevalent in the society.

    “NCC has asked operators to provide a system how registered SIM cards will be coordinated in such a way that anybody using pre-registered SIM card can be easily traced and apprehended.

    “We insist on this because going after these sellers of pre-registered SIM cards have remained a herculean task, but we must continue to clamp down on these illegal dealers.

    “We have had a lot of engagements with service providers on this issue of selling pre-registered SIM cards to the public, because NCC is a regulatory.

    “We call on Nigerians to stop buying pre-registered SIM cards to avoid being involved in criminal activities, because when you buy these cards and start using them, you can be traced by security agents and that means you have gotten yourself in trouble.”