Tag: quality

  • Yuletide: Subscribers decry sinking service quality

    Yuletide: Subscribers decry sinking service quality

    Telecom subscribers have decried the sinking service quality in the sector, describing it as unacceptable.

      They complained about calls that usually failed to achieve their purposes but only end up depleting their airtime.

    Acting under the aegis of Association of Telephone, Cable Tv and Internet Subscribers of Nigeria (ATCIS), its National President, Hon. Sina Bilesanmi, also frowned at the refusal of successive administrations of the Federal Capital Territory (FCT) to grant approval to telcos to build infrastructure that would have improved end user experience.

    He said: “On telecoms subscription, while subscriber figures have gone up, service quality has continued to be an issue. The quality sunk further during the Yuletide. Drop calls, network congestion, call diversion and so many others have increased.’’

    “We urge the operators to up their games just as we appeal to the various approving agencies to give expedited approval to telcos to expand infrastructure across the country. Particularly, we appeal to President Bola Tinubu GCFR to prevail upon the authorities of the FCT Abuja, to grant approval to telcos to build a more resilient network. We heard that for almost a decade, successive administrations at the FCT have refused to grant approval to telcos to build infrastructure.

    “FCT Minister, subscriber Nyesom Wike should please look at this critical issue and address it with dispatch.”

    Bilesanmi who spoke during the ACTIS-Nigeria’s 8th Edition Press Briefing as part of activities to mark the end of the year, also expressed worries over what he described as incessant hike in pay TV subscriptions tariff in the country.

    He urged the Federal Government to break the monopoly of Multichoice and create a level playing field for others who want to play in the sector.

    The president lamented that the pay TV services provider have consistently raised tariffs in a manner suggestive of insensitivity to the plights of ATCIS-Nigeria members.

    He said Multichoice, being the major cable TV operator in the sub-sector of the broadcast industry, has continued to hike its subscription fees unapologetically in Nigeria and urged the National Broadcasting Commission (NBC) to borrow a leaf from the Nigerian Communications Commission (NCC) and rise up to its responsibilities of prioritizing the protection of the consumers.

    Read Also: Akeredolu was a patriot, Mimiko mourns

    He said: “It’s unclear if the NBC’s sphere of supervision extends to that of the pay TV industry because if it does, the South African operator will not be taking everyone for a ride hiding under the excuse of increase in content costs. We had sought the introduction of the GSM payment model but they said they lacked the technology to so do. Since the company said it cannot implement it, just as MTN and Econet Wireles had earlier said per second billing was a mirage in the telecoms industry, until Globacom came to the rescue with per second billing, we passionately appeal to President Tinubu to look critically into how to break this monopoly. The government should create a level playing field. An operator must not be allowed to become too powerful.”

    He urged the Federal Government to set up a committee to examine why attempts by indigenous operators to go into the pay TV industry is always frustrated.

    “We demand for genuine liberalisation of the sector. We demand that the Federal Competition and Consumer Protection Commission (FCCPC) should beam its search light on the pay TV sector. For instance, telecoms subscribers should be able to roll over their subscriptions,” Bilesanmi said.

  • ‘Price, quality our competitive edge in Nigeria’

    Indian mobile brand, Lava, the latest entrant into the Nigerian mobile phone market, said it was banking on the price and quality of its range of products to maintain a competitive edge in the Nigerian market.

    Making this known on Monday, in Lagos, at the official launch of its operations in Nigeria, the firm said despite coming relatively late into the Nigerian market, it was poised to ride on the back of its quality and affordable mobile technology to stay ahead of the competition.

    The multinational mobile phone manufacturer headquartered in India said it was already in partnership with Raya for the distribution of its phones. Under the partnership, Raya will use both online and offline channels to help Lava penetrate the market in Nigeria against incumbents in the market.

    The company came into the market with feature phones for the mass market through Champion Series (C1, A1, N1) and smartphones through Z series (Z81 2GB, Z81 3GB) and Iris 51. All the products are backed by top-notch and unmatched after sales services.

    Speaking at the launch, CEO of Lava, Vikram Singh Parmar, said “The company’s vision was to make valuable technology accessible to people and empower them to do more and be more….

    “In the last nine years, we have travelled this journey of making this possible and today, we can promise the most trustworthy products and the most reliable user experience to our customers.”

     

  • Wanted: Quality, standards to drive non-oil economy

    The Federal Government’s Zero Oil Plan seeks to liberate Nigeria from dependence on oil by stimulating the non-oil export sector. It targets non-oil export revenue of $100 billion annually. But, the implementation of the plan may have been off to a shaky start. No thanks to lack of laboratories for testing and certifying export-bound agro-allied products. Experts say there is a need for appropriate measures to guarantee the quality of export products, if the plan as well as other initiatives to drive the transition to a non-oil economy must succeed. Assistant Editor CHIKODI OKEREOCHA reports.

    If robust policy initiatives were to decide Nigeria’s productivity and competitiveness in international trade, her non-oil export sector would have been sufficiently stimulated to play its role of dislodging oil as a major foreign exchange earner. But, unfortunately, the implementation of most, if not all the initiatives, has continued to be undermined by the inability to meet the standards for export-bound agric products.

    Since 2015 when the present administration came on board, the non-oil sector has, indeed, been the focus for several initiatives designed to liberate Nigeria from her age-long dependence on crude oil for survival. The refocus on the sector came in the heat of the crisis in the international oil market where the price of Nigeria’s crude oil was crashing, requiring urgent rejuvenation of the non-oil export sector as a wedge.

    It was hardly unexpected. Nigeria depends on oil for 70 per cent of its revenue and 95 per cent of foreign exchange earnings, which was why the unprecedented fall in oil prices put her finances under pressure. But it also necessitated strident calls on government to speed up the development of the non-oil sector to mitigate impacts of falling oil prices.

    The Federal Government rose to the challenge, rolling out several initiatives aimed at pushing possibilities into the hands of operators in the non-oil export business and, ultimately, diversifying the economy and creating jobs. It put the right foot forward by the launch of two export financing programmes, known as Export Rediscounting and Refinancing Facility (RRF) and Non-oil Export Stimulation Facility (ESF).

    The N500 billion ESF and the N50 billion RRF were meant to support export-oriented companies with concessionary financing and boost the foreign exchange earnings of Africa’s largest economy. For instance, the purpose of the N50 billion RRF was to create a liquidity window in support of Deposit Money Banks (DMBs) to encourage them to provide more pre- and post-shipment finance to exporters.

    In other words, the ESF and RRF facilities were designed to redress the declining export credit and reposition the non-oil sector to increase its contribution to revenue generation and economic development. They were intended to help lower the costs of Nigerian exporters so that their products can be priced at a level where they can compete with other products around the world.

    The facilities were followed by the launch of the Micro, Small and Medium Enterprise (MSME) Clinic, an initiative of the Office of the Vice President in partnership with the Federal Ministry of Industry, Trade and Investment, as well as 11 other federal agencies. The project brings together key agencies to a series of business forums organised in different cities across the country where MSMEs can interact easier with them.

    Other initiatives that raised hopes of a new dawn in the sector include the inauguration of the Nigerian Industrial Policy and Competitive Advisory Council, which, according to Vice President Yemi Osinbajo, “will rescue and save our country and give it a real chance to be competitive in global business and commerce.” There was also the Presidential Enabling Business Environment Council (PEBEC).

    The PEBEC was established to further boost the performance of the real sector where many Nigerians are active in the non-oil export business. The vice president also signed three strategic Executive Orders to promote the patronage of made in Nigeria products, transparency and ease of doing business. The executive orders were aimed at eliminating the hurdles that stand in the way of a bigger and more productive private sector.

     

    ‘One-state-one-product’, zero to export training, also

    To grow the country’s non-oil export value, the Federal Government, through the Nigerian Export Promotion Council (NEPC), also unveiled “One State One Product (OSOP) initiative

    The idea was to have all states of the federation identify at least one strategic export product based on their comparative advantage, from which Nigeria can earn foreign exchange.

    However, states are not limited to choosing only one item. For example, Enugu State continues to successfully export pineapples into the European market, despite choosing other products for OSOP.

    The thinking is Nigeria is richly endowed with agricultural resources so, there was the need to encourage state governments to ramp up production so as to meet export targets in areas where the states are naturally endowed.

    There was the “Zero to Export Training Programme.” The scheme was focused on creating a new generation of Nigerian exporters through practical and theoretical training of business executives, bankers, civil servants and unemployed graduates among others in the export business.

    The initiative is anchored on a Public Private Partnership (PPP) arrangement with support from Deposit Money Banks, the Bank of Industry (BoI) and the Nigerian Export-Import Bank (NEXIM).

    “The zero to export programme was aimed at achieving specific objectives, which include the development of new exporters from zero knowledge to a point of export readiness, equipping exporters using practical hand-holding approach, field training and mentorship to build a new crop of indigenous exporters,” the Executive Director/Chief Executive, NEPC, Mr. Olusegun Awolowo, said.

    Awolowo, who spoke at the recent graduation of participants of the zero to export training in Abuja, added that the council’s Zero Oil Plan (ZOP) was its flagship programme aimed at mobilising public and private resources towards replacing oil as the number one source of foreign exchange.

    “The programme (ZOP) equally has a vision of growing non-oil exports from $1.2 billion in 2016 to $8 billion in 2019 and eventually $25 billion by 2025,” Awolowo said.

     

    Zero oil plan takes centre stage

    However, the ZOP would go down as perhaps, the most ambitious, pragmatic and comprehensive initiative to fast-track Nigeria’s transition to a non-oil economy. At least, on paper, the initiative was the NEPC’s magic wand for replacing oil as a major national foreign exchange earner.

    Under the ZOP, Awolowo said the Federal Government was targeting annual non-oil export revenue of $100 billion, about N30.5 trillion. Through the implementation of ZOP, he said the council hoped to grow non-oil export to reach about 20 per cent of the country’s Gross Domestic Product (GDP).

    A  document prepared by the council, showing how the plan is to be implemented, said while non-oil products are still exported to key destinations around the world from Nigeria, the priority of government was to concentrate on new export products to earn between 40 per cent and 50 per cent of what was earned from oil in the past.

    Consequently, the NEPC identified 22 countries as markets for the products. It also went a notch higher, identifying 11 products with high financial value to replace oil. The products are palm oil, cashew, cocoa, soya beans, rubber, rice, petrochemical, leather, ginger, cotton and shea butter.

    The ZOP document, which was accessed by The Nation read in part, “Nigeria’s trade has been largely driven by exports of petroleum products, which contribute about 17 per cent to the nation’s GDP, signifying about 90 per cent of total merchandise exports and more than 65 per cent of government’s income.

    “This revenue boom has been threatened by a sharp drop in the global price of oil particularly as a result of the United States’ introduction of the shale oil leading to severe economic stress. NEPC’s vision is to replace oil as a major national foreign exchange earner by growing non-oil export to $30bn in the next 10 years and eventually to $100bn annually based on its ZOP.”

    He was emphatic that if the country could key into the council’s plan by taking advantage of the opportunities in the agricultural sector, there would not be any need to depend on oil revenue for survival.

    He said the volatility in the oil market had made it imperative for the government to look inwards, adding that Nigeria could no longer depend solely on oil revenue for implementation of government’s programme. “We are targeting manufacturing and industry so that we can produce and export more,” Awolowo said.

    He was optimistic that the plan would be successful if stakeholders collaborated with the NEPC, noting that the council’s goal is for Nigeria to survive without selling oil.

     ZOP implementation begins

    The Federal Government about a fortnight ago, commenced the implementation of ZOP as set out in the Economic Recovery and Growth Plan (ERGP). The Minister of Budget and National Planning, Udoma Udo Udoma, who made this known in Abuja, even gave Nigerians more reasons to be expectant.

    The minister said in order to achieve the objective, government has set up a committee that would be working in close collaboration with state governments to promote the establishment of Domestic Export Warehouses and Aggregation Centres in each of the six geo-political zones of the country.

    “The Committee is also promoting Project MINE. The acronym ‘MINE’ stands for Made-in-Nigeria for Export. Under Project MINE, Special Economic Zones (SEZs) will be used as the mechanism for making Nigeria a pre-eminent manufacturing hub in Sub-Saharan Africa and a major exporter of Made-in-Nigeria goods and services regionally and globally,” Udoma gleefully announced.

    He also said the project has received the Federal Executive Council (FEC’s) approval, and has secured early commitments from domestic and foreign investors in textiles and garments industry as well as agro-processing sub-sector.

    Perhaps, to underscore government’s commitment, the Minister of Trade, Industry and Investment, Dr. Okechukwu Enelamah, said the Federal Government planned to spend N250 billion for the development of the SEZs across the six geo-political zones of the country in pursuit of the country’s industrialisation agenda.

    Enelamah, who made this known to newsmen at the end of a recent FEC meeting in the State House, said that of the N250 billion earmarked for the projects, N40 billion was contained in the 2017 budget while another N40 billion was contained in the 2018 budget.

    According to the minister, Projects Made in Nigeria Exports, otherwise known as Project-MINE initiative, was aimed at developing what he described as world class export-oriented SEZs. He pointed out that one of the factors leading to industrialisation was the development of SEZs.

    While stating that the FEC approved N2.655 billion to be paid to some consultants preparatory to the implementation of the projects, Enelamah listed places where the economic zones would be sited to include Lekki, in Lagos, Aba in Abia State and Funtua in Katsina State.

    He also said existing economic zones in Calabar and Kano would be elevated to world class standard, adding that pre-development work meant to herald the development of green field SEZ will also commence in Akwa Ibom, Benue, Ebonyi, Edo, Gombe, Kwara and Sokoto states.

    “The total budget of developing these zones would be in excess of N250 billion and it will include partners. This is going to be done through something called The Nigerian Special Economic Zones Company Limited, which is a public private partnership.

    “The Federal Government is going to own 20 per cent of that company and Afrexim Bank is going to be a shareholder and other investors like the Nigerian Sovereign Investment Authority and other international investors.

    “It is going to be developed in such a way that it will be world class. We are going to see rapid implementation now that Council approval has been obtained,” Enelamah explained.

    The SEZs will be coming on the heels of government’s plan to reactivate the Export Expansion Grant (EEG) Scheme and the Export Development Fund (EDF) Scheme, with the sum of N13.28 billion provided in the 2018 Budget.

     

    Many policies, little emphasis on quality and standards

    While the afore-mentioned policies are no doubt, laudable, forward-looking and are capable of turning around the fortunes of the non-oil export sector, Nigeria’s lack of a clear and coordinated approach to quality and standardisation for export-bound agric products is said to be the missing link.

    At present, export-bound products manufactured in Nigeria lack global quality certification. They are denied access to markets in developed economies. And the situation has continued to a pain in the neck of manufacturers, as their productivity and competitiveness continue to suffer.

    According to experts, standardisation will boost the competitiveness of locally made products at the international market and ensure the global acceptance of products and services from Nigeria. But unfortunately, Nigeria has no functional laboratories for testing and certifying products before export.

    For instance, a Quality Management Practitioner, Mazi Colman Obasi, told The Nation that lack of standardisation remains one of the greatest hurdles before Nigeria’s current efforts at growing the non-oil economy. He lamented that lack of a national quality infrastructure was damaging the nation’s economy and brand reputation.

    According to him, a national quality infrastructure is a system of institutions, which jointly ensure that products and services produced in the country meet predefined specifications. It also provides technical support to companies so they can improve their production processes and ensure compliance with regulations or international requirements.

    The lack of it, Obasi said, was not only partly responsible for Nigeria’s rising unemployment, but also why Nigeria is not globally competitive. “Until we have many companies that are accredited with ISO 9000 management systems certification, we are not going anywhere; we cannot export anything. Nigeria should work towards having a quality management plan,” he said.

    Former Acting Director-General of Standards Organisation of Nigeria (SON), Dr. Paul Angya, could not agree less. “A quality infrastructure for export trade is vital and a laboratory is the way to go. If we do not have the laboratory to test those products and to verify their standard conformity to the standards obtainable abroad, they cannot be exported overseas,” he said.

    Angya, who expressed concern over the lack of capacity to test and certify products in the country, lamented that Nigeria still depended on neighbouring countries, particularly Ghana, to verify compliance of suspected seized goods.

    “… Because our laboratory is yet to be completed, some seized goods have to go for testing in Ghana,” he said.

    He said the laboratory, located at Ogba, Ikeja, Lagos, would, when completed, ensure that locally-made products become exportable and acceptable anywhere in the world.

    Angya also said the facility, when completed, would aid the Federal Government’s drive for alternatives to oil export by more than 50 per cent. According to him, the facility will house about four different laboratories.

    “This laboratory is going to house about four different kinds of laboratories, which include the chemical, food and engineering laboratories and it is only when these laboratories are tested and accredited that we will stop taking our products to Ghana for testing,” he added.

     

    A catalogue of export rejections

    Nothing, perhaps, underscored Nigeria’s seeming helplessness in riding on the back of a vibrant non-oil sector to diversify the economy and create jobs than the recent use of sniper to preserve beans. The development, which went viral on social media, caught various standards regulatory agencies unawares. Save for moral suasion by the agencies, there has not been any concerted effort to trace and recall the batch of beans 2,2-dichlorovinyl dimethyl phosphate, otherwise marketed and known as Sniper, was used on.

    For instance, the Minister of Agriculture and Rural Development, Chief Audu Ogbeh, expressed displeasure at the use of chemicals for food preservation and fruit ripening, warning that it was detrimental to human health and the environment. Rather, he appealed to foodstuff and fruit sellers and other Nigerians to adopt natural means of preservation.

    Ogbeh, however, said his ministry would collaborate with the National Orientation Agency (NOA) and state ministries of agriculture to create more awareness on the need for citizens not to use chemicals for food preservation and fruit ripening.

    SON, National Agency for Food, Drug Administration and Control (NAFDAC), Consumer Protection Council (CPC), also condemned the practice, warning Nigerians against eating and buying foodstuffs and fruits preserved or ripened with chemicals.

    SON Director-General Osita Aboloma hailed the consumer, who reported a beans vendor for using a pesticide to preserve the produce on sale to the public.

    A statement signed by his Special Adviser and Head, Public Relations, Mr. Bola Fashina, said such individual and collective awareness by consumers was essential for standards implementation and enforcement.

    Aboloma urged Nigerians to take greater interest in their welfare by reporting to regulatory and security agencies any suspected unwholesome or life endangering products or practices.

    While NAFDAC advised that sale of grains or beans suspected to be preserved with chemicals be reported to the agency, the CPC, on its part, advised consumers to extensively parboil beans before consumption.

    CPC’s Director-General Mr. Babatunde Irukera added that consumers should make sufficient enquiries before buying beans. He said consumers should also sufficiently wash their food items before cooking.

    “Thorough washing of food items before consumption or preparation for consumption is a generally accepted method of protecting and promoting safety,” Irukera said, CPC recently confirmed by credible information that retailers, mostly in the open market, were using a pesticide to preserve beans.

    But a Lagos-based cashew exporter regretted that the nation’s standards regulatory authorities were caught napping. The exporter, who declined to have his name in print, said he expected the agencies to mobilise and move into some major markets across the country to take samples of beans, test them and possibly mop up any batch suspected to have been preserved with dangerous chemicals.

    He said although, it was not clear whether the beans said to be preserved with Sniper was meant for local consumption or for export, what was clear, however, was that no one knew how long the practice has been going on undetected and the exact quality of the product suspected to be preserved with chemicals that has gone into the market and consumed by unsuspecting Nigerians.

    The exporter lamented that despite the renewed focus on non-oil export to prepare Nigeria for life without oil, following the crisis in the oil market, the standards regulatory agencies are ill-prepared to help drive the process. He, however, said the agencies are grossly under-staffed and lack adequate funding to effectively monitor, test and certify products before export.

    According to the exporter, the failure to adequately fund the agencies and support them with enough trained personnel was responsible for the embarrassing setback Nigeria’s renewed push for non-oil export has continued to falter. He recalled, for instance, the European Union (EU) ban on the importation of Nigeria’s dried beans in June 2015.

    The EU had slammed a ban on Nigeria’s dried beans, citing the presence of high level of pesticides considered dangerous to human health. In June 2016, the EU extended the ban by another three years, citing the continued presence of dichlorvos (pesticide) in dried beans imported from Nigeria.

    This came after the Republic of Ireland returned five containers of beans exported from Nigeria. The products were said to have heaps of weevils.

    As if these were not enough to hurt Nigeria still struggling to boost non-oil export, the United States (US) banned Nigeria’s cocoa from its market. This was because the cocoa did not meet the US standard.

    Incidentally, beans and cocoa are among the 11 products the NEPC identified as having high financial value to replace oil. “The government is not serious,” the Founder, Centre for Cocoa Development Initiative, a Non-governmental Organisation (NGO), Mr. Robo Adhuze, charged.

    He said, for instance, that lack of seriousness by the Federal Produce Inspection Service (FPIS), the agency responsible for checking and certifying agro-allied products leaving the country, was robbing Nigeria of the benefits of a vibrant non-oil export-based economy.

    “Quality standards have moved from physical standards to biological standards, but FPIS appears not to be up to speed with this reality,” Adhuze said, recalling, for instance, that for some years, Ghana suffered the same fate as Nigeria’s when over 2, 000 metric tonnes of her cocoa beans were rejected by Japan.

    He said Japan’s Chocolate and Cocoa Association appealed to the Ghanaian authorities to take immediate steps to reverse the excessive agro-chemical residues found in cocoa beans exported to the Asian country.

    Adhuze said Ghana, a country famous for its very high quality cocoa beans, rose to the challenge by putting in place appropriate and adequate measures to guarantee the quality of her cocoa products for export.

    The expert expressed disappointment that while Ghana’s standards regulatory authorities took steps to reverse the excessive agro-chemical residues found in their cocoa beans, Nigeria was unable to do so. The result, he said, was the harvest of import ban now threatening the non-oil sector, especially in agro-allied products.

  • Group calls for quality, affordable medicine

    The Nigeria Academy of Pharmacy has made a passionate case for safer, affordable medicines and treatment regimens for diseases that afflict mankind, especially those that are endemic in the region.

    Stating this at the annual investiture ceremony of the professional body in Lagos recently, the academy president, Prince Julius Adelusi-Adeluyi, said this is a vehicle they created to give enduring impact to research and development in Nigeria’s pharmaceutical space.

    He said: “It is for this reason that research is central to our operations and that is one of the major reasons the academy came into being. We want to complement local and international efforts that support scientific research and research activities.

    “Much of the work we have done in this regard has been in the area of advocacy, in engaging government and policy makers on the essence of scientific research and why it is critical to providing better funding and other moral support to scientific research focused institutions as well as individual researchers.”

    The occasion was marked by the presentation of a Lifetime Achievement Award to Chief Oludolapo Ibukun Akinkugbe, for his huge contribution to the growth of the pharmaceutical sector in Nigeria, while General Theophilus Yakubu Danjuma bagged an Honorary Fellowship of the Nigeria Academy of Pharmacy.

    The academy’s Research and Innovation Centre was also named after Akinkugbe.

    Adelusi-Adeluyi described the award bestowed on Akinkugbe as a token of the body’s appreciation for his enormous strides not only in the Pharmacy profession, but in all other aspects of human endeavour.

    He added that as the recipient turns 90 in December, it was only fitting and proper that his number one constituency, Pharmacy, kicks off the celebration of an illustrious role model whose legacy of love, sacrifice and service would be forever etched in the hearts and minds of pharmacists.

    “It was in the same vein that we inducted General Danjuma as only the second ever Honorary Fellow of the Academy. He remains one of the most passionate supporters of the Pharmacy profession and a most generous benefactor of scientific research,” he added.Professor Ernest Benson Izevbigie, a distinguished scientist and former Vice Chancellor, Benson Idahosa University, in his keynote lecture titled, ‘From Plant to Patient: Driving Research and Innovation for Industry’ called for the translation of research findings into societal values.

    Izevbigie, whose ground-breaking work on the use of bitter leaf- Vernonia Amygdalina  – in cancer and diabetes management, has commanded critical acclaim globally, provided critical research insights into how he has used bitter leaf in the management of breast, prostate and cervical cancer with results better than western drugs.

  • Don’t compromise on quality, fashion designers advised

    A renowned fashion designer, Bolaji Olumoh, has admonished fashion designers and entrepreneurs not to compromise on quality.

    Olumoh, the Chief Executive Officer of Bolaji Sparks, a male fashion conglomerate, gave the advice in an interview in Abuja.

    The fashion chief with a clothing line ranging from traditional wears to shoes, among others, said the industry had its peculiar challenges, but admonished designers to be true to themselves.

    “Put your head up, be true to yourself and don’t compromise on quality, because after collecting money from your clients, quality is what will make them come back or run away from you.

    “Therefore, don’t compromise on the quality of your works and don’t try to exploit your clients; anything you cannot sell to people with low income, you will not be able to sell to anybody.

    “You need to be considerate in fixing the price for your products; making it big is a gradual process; don’t rush to hit it big, you may fall easily,’’ he advised.

    On the level of patronage for his brand ‘Bolaji Sparks’, the Kano-born graduate of Law from Ilorin, Kwara State, said it had been good, saying: “We keep growing by the day.”

    He, however, said the mentality of Nigerians about indigenous products has been encouraging. “But then, seeing the kind of quality we have, that perception is changing,” he said, adding that despite the high cost of fueling generators because of lack of steady electricity supply, the firm has been trying its best.

    The designer called on the government to step up sensitisation on Nigerian-made products, adding that the government should provide better infrastructure, soft loans and incentives for young fashion entrepreneurs.

    The fashion icon said that young Nigerians with passion for fashion should follow their passion to break-even in the country.

    “If fashion is your passion, pursue it; don’t do anything that is not your passion, you are just going to be a stranger there, you are not going to last.

    “However, if it is your passion, even if you fail, you will be happy to get up and get back on track,’’ Olumoh said.

     

  • Quantity vs quality

    •Nigerian students repeatedly fail to make WASSCE’s top three

    ONCE again, a contest between Nigerian numbers and Ghanaian genius has ended embarrassingly for the self-acclaimed Giant of Africa.

    At the 66th annual meeting of the West African Examinations Council (WAEC) held in Banjul, Gambia, three Ghanaian students were honoured for being the best candidates in the 2017 May/June West African Senior School Certificate Examinations (WASSCE). This feat was achieved in spite of the fact that Nigeria contributed 81.67 per cent or 1.559 million of the 1.909 million candidates who sat for the exam.

    It was not the first time that Ghana had beaten her much larger neighbour in such an educationally exemplary manner. Since 2008, it has enjoyed an unchallenged succession of similar triumphs, imperiously sweeping all three top positions in WASSCE with a disheartening regularity, leaving Nigeria and other WAEC member-nations like Gambia, Liberia and Sierra Leone in the scholastic shade.

    Interestingly, the 2017 winners were all female: Miss Jochebed Adwoa Sutherland, Miss Audrey Emefa Awuttey and Miss Rachel Amaning Kwarteng. They were conferred with WAEC’s International Excellence Award and given scholarships, cash prizes and laptop computers.

    It might be argued that the overall proportion of standard passes is much more significant than a few exceptionally brilliant performances, and that international comparisons like these are inherently inaccurate since the examinations taken are not exactly similar. However, it cannot be denied that this situation reinforces the sobering realisation that Ghanaian educational achievement is far more substantial than anything Nigeria can lay claim to.

    Ghanaian schools are generally regarded as being much better than their Nigerian counterparts, and have benefitted richly from Nigerian patronage as a result of this perception. Last year, Mallam Bolaji Abdullahi, a former Minister of Youth Development, reckoned that over N300 billion was being spent annually by Nigerians on education in Ghana.

    Although they are not immune to the wildcat strikes, dilapidated facilities and other challenges that are common in Nigeria, it does seem that Ghana still retains a reverence for education that appears to have all but vanished in its neighbour.

    The country boasts several secondary schools and universities with decades-long records of outstanding achievement; Nigeria’s current Chief Justice, Walter S.N. Onnoghen, is an alumnus of Odorgorno Secondary School, Accra Academy and the University of Ghana, Legon.

    Just as importantly, public attitudes to educational attainment in Ghana are very different from the prevailing norm in Nigeria. Whereas reality shows seem to occupy the attention of many young Nigerians, Ghana’s National Science and Maths Quiz is a hugely popular contest whose winners are celebrated like international sporting heroes.

    Another critical difference between the educational systems of the two countries can be found in the comprehensiveness of government intervention in achieving positive educational outcomes in Ghana.

    Free uniforms, exercise books and meals are provided in public schools under the Free and Compulsory Basic Education Programme (FCUBE). This was taken even further in September 2017 when the incumbent Akufo-Addo administration introduced its free Senior High School (SHS) programme, in which government undertakes to fully fund the cost of senior high school education for every Ghanaian student who qualifies for entry.

    In contrast, Nigeria’s funding initiatives in education are often characterised by inconsistency and a troubling lack of commitment. Some N44.9 billion in counterpart funding for the Universal Basic Education (UBE) Programme was not utilised by the states in 2014. In the same year, only 30 per cent of the N10.052 billion set aside for research by the Tertiary Education Trust Fund (TETFUND) was accessed by federal and state-owned tertiary institutions.

    The lessons are clear: comprehensive planning, policy consistency and adequate investment will lead to marked improvements in the quality of education. Educational standards cannot be sacrificed to economic contraction and political expediency.

    Nigeria can no longer complacently rely on its vaunted size and supposed wealth. As Ghana has shown so consistently, quantity is not synonymous with quality.

  • ‘Monitor quality of aviation fuel supply’

    A pioneering study on the microbial contamination of aviation fuel and its handling system has been submitted.

    The team urged quality control agencies to intensify the monitoring of the quality of fuel supplied to aircraft.

    It was carried out by a team of researchers at the University of Ilorin, Kwara State. It  recommended,  among others, the incorporation of micro-biological standards into aviation fuel (known as Jet A1) and its allied products.

    The study is the first in the subsector. It was aimed at assessing microbial contamination of aviation fuel and fuel handling at CITA Petroleum Tank Farms in Lagos, Port Harcourt and Abuja.

    Samples were collected thrice between September 2014 and May 2015, representing rainy, harmattan and the beginning of rainy seasons to evaluate the effect of seasonality on the detection and frequency of occurrence of the microbial contaminants.

    Lead researcher and lecturer at the Department of Microbiology, University of Ilorin, Prof. Albert Olayemi, said though the work might not be enough to establish microbiological quality standards to classify aviation fuel and fuel handing, it is the first approach to underscore the importance of microbial contamination in aviation fuel and safety.

    Olayemi added that the combined monitoring and preventive action costs would be less than the costs of crises response strategy.

    The indigenous study was sponsored by CITA which provided a $100,000 grant.

    The report was presented to CITA  Chief Executive Officer (CEO) Dr. Thomas Ogungbanbe and  Chief Operating Officer (COO)Olasimbo Betiku, at the CITA’s head office  in Lagos preparatory to its unveiling at the Second IATA  Aviation Fuel Systems Management Symposium in Miami next month.

    Ogungbangbe highlighted the importance of the research in   Africa, adding that most of the  assumptions in science, aviation, engineering and technology are mostly based on the European, American and other environment.

    Next month, Betiku will lead the Nigerian delegate to Miami Florida to share the African narrative on the subject.

    Meanwhile, the research has commended the management of CITA Petroleum Nigeria complying with the industry and company’s Proprietary Policies, Standards and Procedure (PSP) covering the entire supply storage and distribution.

  • Honeycomb pledges to maintain product quality

    Honeycomb Confectioneries Ltd has pledged to maintain the high quality of its products despite the skyrocketing cost of raw materials.

    The firm’s executive vice chairperson, Mrs Biyi Tunji-Olugbodi, said it would not compromise on the quality of its bread, cakes and other products.

    She said this would not only promote healthy living amongst its consumers, but also meet the “strict” and “highly rated production standard” of the industry.

    Tunji-Olugbodi spoke in Lagos at a recent interactive session between distributors and business partners of the firm.

    She said: “The economic situation in the country is affecting the production of bread as the manufacturers are battling with increased costs of raw materials.”

    However, she assured distributors of the firm’s resolve to support their business drive and goals by organising business management seminars, through which distributors could also sharpen their skills.

    “Honeycomb Confectioneries Ltd is poised to develop SMEs through workshops and series of capacity building platforms to enable our business partners maintain growth organically in their organisations.

    The forum also featured a business empowerment session where a finance expert, Mr Festus Akintoye, advised business owners on how to manage their businesses for profitability.

    Akintoye, a chartered accountant, urged distributors to embrace sound financial education in order to manage their business profitably.

  • Ooni extols President’s  quality

    Ooni extols President’s quality

    The Ooni of Ife, Ooni Adeyeye Enitan Ogunwusi Ojaja II, has congratulated President Muhammadu Buhari on his 75th birthday anniversary, describing him as an incorruptible leader driven by uncommon discipline.

    Ogunwusi, who is a co-chairman of the National Traditional Rulers Council of Nigeria, said this in a statement issued by his Director of Media and Public Affairs, Comrade Moses Olafare yesterday.

    He eulogised Buhari as a living extraordinary Nigerian leader globally known for relentlessly dedicated selfless service towards making Nigeria a better place to live in.

    The statement reads: “The Arole Oduduwa, Ooni Adeyeye Enitan Ogunwusi Ojaja II extends the warmest wishes of House of Oduduwa to His Excellency, President Muhammadu Buhari as he today gloriously clocks 75th years of age. Mr. President is in no doubt an internationally respected Nigerian leader with a heart of gold who has worked tirelessly to ensure a better society with his unwavering message of justice, compassion, peace and human dignity which has made him an inspiration to people around the world.

    “His very clean record speaks for him for he has from 1961 till date meritoriously served this country in various capacities as a young soldier who later became a General, as a Governor of Northeastern state, as a Minister of Petroleum, Head of State, as the Chairman of Petroleum Trust Fund, as an elder statesman and currently as the president of the Federal Republic of Nigeria.

    “Hate him or like him, he remains worthy of celebrations and emulations as an extraordinary leader driven by uncommon discipline, whose relentless, dedication and incorruptible selflessness in the service of our country can never be ignored.”

    The monarch prayed for the President and urged him to remain undistracted in his fight against corruption to make Nigeria a country of high global integrity.

    “Kabiyesi Ooni’risa assures President Buhari of the unflinching support of the good people and the traditional rulers of Yorubaland. He also wishes him sound health, long life and plethora of fulfillments as he remains undistracted in his war against corruption with a view to ensuring a Nigeria of international integrity,” the Ooni said.

  • Growing non-export sector with quality products

    Growing non-export sector with quality products

    The United Nations Industrial Development Organisation (UNIDO), under its National Quality Infrastructure Project (NQIP), funded by the European Union (EU), has moved to entrench quality culture in Nigeria. The Organisation is riding on the crest of its National Quality Award initiative to enhance the saleability and competitiveness of Nigeria’s products and services in the world market. Assistant Editor CHIKODI OKEREOCHA reports that this strategy could be the tonic to revitalise the non-oil export sector upon which the government has anchored its economic diversification agenda.

    The intervention of Nigeria’s development partners in the area of enhancing the competitiveness of the country’s products and services in the global market is coming at an auspicious time.

    This is because it is coming at a time the Federal Government, operators and stakeholders in the export business are desirous of a greater participation in global trade to drive on-going economic diversification agenda.

    Through the National Quality Infrastructure Project (NQIP), which is a European Union (EU)-funded project, but implemented by the United Nations Industrial Development Organisation (UNIDO), the development partners have stepped up efforts at helping Nigeria improve the quality of its products so that they can be sold internally and in the international market.

    The NQIP was established to support the development of the missing standards and accredited testing and certification bodies in Nigeria in order to improve the quality of products and services exchanged in the Nigerian, regional and international market.

    The initiative, which enjoys the support of the Federal Ministry of Industry, Trade and Investment, was aimed at boosting the competitiveness of locally made products at the international market place and ensure their global acceptance from Nigeria.

    However, while the NQIP was still in place, UNIDO, last week, upped the ante by organising the first National Quality Award (NQA) to boost the quality of Nigeria’s products and services. The award ceremony held at Sheraton Hotel, Lagos, was aimed at creating the desired awareness on quality and standards and also build confidence on Nigeria’s goods and services.

    At a pre-NQA media conference in Lagos, the Chief Technical Advisor, NQIP, UNIDO, Dr. Shaukat Malik, said the purpose of the award was to drive the sustainability of quality culture in Nigeria.  He said UNIDO remained committed to entrenching quality culture and ensuring that Nigeria adheres to international best practices related to quality.

    According to Shaukat, quality awards have proved powerful tool for boosting the economies of developed countries of the world where the awards have been in place and Nigeria will not be an exception. He said, for instance, that Japan came up with the quality award in 1951, after World War 11.

    Similarly, the United States of America and the EU started their quality awards in 1988 to improve the quality of their companies and boost their economies.

    “More than 40 countries in the world are running quality awards every year. It’s popular in the Middle East, China, South Africa and others because they are getting the benefits from increased productivity and competitiveness, Shaukat added.

    The UNIDO Chief Technical Advisor explained that there are four levels in this year’s quality awards and that in each level there are three organisational categories.

    While Category A is for larger organisations with 100 employees, Category B is for medium organisation with more than 20 to 100 employees. Category C is for small organisations with one to 20 employees.

    The Quality Infrastructure & International Trade Expert for UNIDO, Mr. Simeon Umukoro, said the quality award is criteria-based. Any business operating in Nigeria is eligible to apply for an award in one of the three categories, depending on its size.

    According to Umukoro, winners, who are local businesses and entrepreneurs, will be determined based on a set of criteria derived from the standards issued by the International Organisation for Standardization for quality management system requirements (ISO 9001:2015) and for performance improvement (ISO 9004).

    The NQA of Nigeria also corresponds to the rules and standards of the Economic Community of West African States (ECOWAS) on quality awards. The award was created in line with the ECOWAS region approved criteria for national quality awards, adopted at the 781st Ordinary Session of the ECOWAS Council of Ministers in Abidjan in December 2013.

    Umukoro said the quality awards will increase the awareness of Nigerian companies and entrepreneurs on quality and standards. He said it will also boost consumer confidence in Nigerian products and services while also promoting healthy competition among manufacturers and service providers.

    “What we consume will become safer; services will improve and patronage will be high,” the Head, Quality Control, Nigeria Commodity Exchange (NCX), Dr. Khadijat Addulaziz, said. She expressed optimism that the national quality award will address the national embarrassment caused by the rejection of agric exports from Nigeria by the importing countries.

    Dr. Abdulaziz is right. The United States (US) recently rejected 72 tonnes of yam exported by Nigeria due to poor quality. It was the latest in the series of rejection of export-bound agric products from Nigeria by US and European Union (EU).

    Before then, five containers of beans exported from Nigeria to the Republic of Ireland were rejected and returned by the importers. The products were reportedly filled with weevil.

    The season of rejection of Nigeria’s export-bound agric products is being blamed on dearth of infrastructure and Nigeria’s export regulatory agencies’ failure to adopt a quality management system approach to improve the quality of agric produce exports.

    According to operators and experts, this is bad news and a major setback for an economy severely battered by recession, requiring urgent stimulation of the non-oil export sector to give impetus to the economic diversification agenda.

    Recall that in the heat of the crisis over the rejection of beans exported from Nigeria, for instance, the Minister of State for Agriculture, Mr. Heineken Lopobiri, had describe it as “a national embarrassment”. He said the five containers of beans were returned to Nigeria because weevils were detected in them by the Republic of Island Quarantine Service.

    He said the containers were exported without the knowledge of the Nigerian Agriculture and Quarantine Service, hinted that government would return the Quarantine Service back to the ports to partake in the examination of import and export containers.

    He also said henceforth, for any agro-product to leave the country, it has to be certified by the Quarantine Service, as this is the global practice in the United States and other developed countries.

    However, Lopobiri’s promises that government will put its house in order to avoid a repeat was still in place when the US authorities turned back 72 tonnes of yam exported by Nigeria to that country over issues around poor quality and packaging.

    Even if Lopobiri had made good his promise return the Quarantine Service to the the ports, it still does not resolve the more fundamental issue of lack of laboratories for testing and certifying made-in-Nigeria products before export.

    The lack of quality infrastructure especially laboratories to aid certification of locally produced goods for export market has continued to erode the competitiveness of locally made products in the international market.

    A national quality infrastructure, according to experts, is a system of institutions, which jointly ensure that products and services produced in the country meet predefined specifications. It also provides technical support to companies so they can improve their production processes and ensure compliance with regulations or international requirements.

    The lack of it is widely believed to be partly responsible for Nigeria’s rising unemployment. It is also the reason why Nigeria is not globally competitive. Her products and services lack global quality certification and are denied access to markets in developed economies.

    Yet, agriculture and export are two key segments of the non-oil economy, which government is now focusing on in the hope of diversifying the economy. The sector believed to be more inclusive and growth-oriented. It is also more sustainable and characterized by high economic linkages.

    However, the Director General, National Productivity Centre (NPC), Dr. Kashim Akor, blamed the sector’s under-performance on poor packaging. Speaking at the pre-NQA media conference in Lagos, Akor whose Centre is a parastatal under the Ministry of Industry, Trade and Investment, noted that Nigeria is a country with rich, diverse agric and other non-oil export products, “but our problem is packaging.”

    “So the quality award will address the issue of poor packaging and ensure salability of Nigeria’s export products. It will ensure that whatever is produced is accepted globally,” the NPC DG said, adding, “We want to promote quality consciousness and to do this, there must be constant sensitisation.”

    Akor, who noted that quality is a marathon race that has no finishing point, stated that the NPC and Nigeria’s development partners particularly UNIDO remained committed to driving the quality culture in the private and public sectors in Nigeria. He said the award process is very thorough, meticulous and the jury is as transparent as possible.

    It was learnt that UNIDO’s inauguration of the NQA to stimulate healthy competition that will drive quality consciousness was an addition to its long history of support and intervention in Nigeria. For instance, the Organisation, few years back, made available 12 million euros for the establishment of National Accreditation System in Nigeria.

    In doing so, UNIDO, through its Country and West Africa Director, Dr. Patrick Kormawa, was emphatic that “You cannot improve on your Gross Domestic Product (GDP)) if you do not produce products in Nigeria and sell them in the international market.

    “We also will not provide the needed jobs in this country if we are not able to manufacture products here and trade them in the international or regional market.”

    “But for us to be able to trade, we need to at least, meet basic quality requirements; most of the products that are made in this country are rejected because they do not meet certain basic quality requirements.”

    Kormawa expressed hope that the 12 million euros commitment by UNIDO  will help Nigeria produce a legislation that will contain a National Quality Policy (NQP), establish an internationally recognised National Accreditation Body that will vet the activities of regulatory agencies such as Standards Organisation of Nigeria (SON) and the National Agency for Food, Drugs Administration and Control (NAFDAC).

    He said it will also help develop a National Metrology Institute to ensure that instruments are of international standards, improve the capacity of the Organised Private Sector (OPS) to conform to standards as well as establish conformity assessment bodies.

    It will also enhance the powers of the Consumer Protection Council (CPC) and other consumer organisations to sensitise consumers on quality standards as well as ensure improved consumer protection.