Tag: Users

  • Lawyer sues Lagos CJ, others for ‘forcing’ court users to buy seal

    A lawyer, Mr Tope Alabi, has sued Lagos  State Chief Judge Lagos, Justice Opeyemi Oke, over the sale of seals in the High Court and Magistrate Court registries.

    In his originating summons, he is seeking a declaration that the introduction and sale of seals and non-acceptance of his processes for filing on the basis that there were no seals on them is illegal and unconstitutional.

    He filed the suit at the Lagos State High Court in Ikeja.

    The Chief Registrar, the Lagos State Judicial Service Commission, Lagos State Judiciary, Attorney-General of Lagos and Justice Oke are the defendants.

    Alabi said the court officials’ insistence that he must buy the seal and attach it to his supporting affidavits amounts to denying him and his clients access to justice.

    He is praying for an order of perpetual injunction restraining the defendants or their agents from compelling litigants to purchase the seal when filing cases, processes or deposing to affidavits.

    He also wants the court to perpetually restrain the defendants or their agents from further producing or supplying the seals.

    The lawyer urged the court to determine whether, based on its rules and the 1999 Constitution, its officials can validly force litigants to buy the seals for N250 before they can file documents in court.

    Alabi said in all the laws, statutes and rules governing the court’s affairs, there was no legal basis for imposing the sale of the seals on court users.

    “The defendants cannot put something on nothing and expect it to stand,” he said in his written address.

    Alabi also filed a motion ex-parte praying for an order of interim injunction restraining the defendants from compelling him and other litigants to purchase seals.

    In a supporting affidavit which he personally deposed to, Alabi said he was at the court’s Lagos division on October 31 to file a motion for change of counsel.

    In addition to the regular charges, he said he was charged additional N250 for a seal affixed to his affidavit in support of the motion. He said he complained to the Assistant Chief Registrar.

    “He informed me that the order was from above, and that it was beyond him. I was also at the Lagos Judicial division of the High Court of Lagos State on the 6th day of November, 2017 for filing of affidavit of service.

    “The court officials, precisely the cashiers, denied me filing on ground that I did not give them the sum of N250 for the seal,” he said.

    Alabi said he complied with the pre-action requirements, adding that “it is in the interest of justice to restrain the defendants from compelling the claimant or any legal practitioner or litigant to purchase the seals.”

    No date has been fixed for hearing.

     

  • Tough times for heavy forex users

    Tough times for heavy forex users

    The Central Bank of Nigeria (CBN) has overtime, pledged to meet all genuine foreign exchange (forex) demands of individuals and manufacturers. But that promise has collapsed in the face of rising forex scarcity and ongoing rationalisation of available forex for qualified users, especially manufacturers. Findings showed that banks now peg maximum forex approval per Letter of Credit (LC) at N50 million ($158,000). Manufacturers now source extra dollar for raw materials imports from the parallel market, with dire consequence on product costs and sustainability of their operations. That this is happening at a time more productive activities are needed to steer the economy out of recession and cut job losses across different segments of the economy is worrisome, writes COLLINS NWEZE. 

    It was Monday morning on April 24. As usual, the managing director of a Tier-1 bank was going through several files/requests on his table that needed urgent approval.

    The first on the list was a Letter of Credit (LC) of $200,000 from a leading Fast Moving Consumer Goods (FMCG) manufacturing company meant for the importation of production raw materials.

    The LC is a letter from a bank to another bank (especially one in a different country) guaranteeing that a buyer’s payment to a seller will be received on time and for the correct amount. In the event that the buyer is unable to make payment on the purchase, the bank will be required to cover the full or remaining amount of the purchase.

    On seeing the LC, the bank chief took a deep breath, picked up the intercom and called the Head of Treasury to justify the request at this period of ‘severe dollar scarcity’.

    Expectedly, the request was promptly adjusted to N50 million ($158,000), before it was approved. In the face of severe dollar scarcity and need to ensure even distribution of available funds to critical segments of the economy, including manufacturers, lenders now peg maximum value of LC for approval at $158,000.

    The practice, which was confirmed by several bank customers affected by policy shift, is affecting the production volumes of major manufacturers and hurting turnover of major businesses.

    A source within the bank said any LC above $158,000 has to be approved by the managing director and such approval will depend on the forex availability within the period.

    “Customers can actually do LCs above $158,000, but have to source the excess from autonomous sources. The bank pegged it at that amount to ensure that the scarce dollar goes round. We know it is hurting businesses of our major customers, but we are only complying with directives from above,” the source told the reporter.

    Speaking further, the source explained that even where the LC customer is drawing from a facility account, the credit can only cover $158,000.

    “Anything outside this limit has to be approved by the managing director no matter how important the customer is,” the source said.

    Speaking also on the trend, Managing Director, Tempo Paper & Packaging Limited, Seun Obasanjo, said he opened three LCs before he was able to access $250,000 needed to import raw materials for his company.

    The company based in Otta, Ogun State, produces Adstar type polypropylene, agro-allied and shopping bags needed for the production requirements of cements and other products.

    “The money came in three tranches- $100,000; $100,000 and $50,000 for the required amount to be achieved. I believe the investor /exporter window opened by the CBN will increase dollar liquidity and help banks to meet their obligations better,” he said in a telephone chat with the reporter.

    Obasanjo said the banks have a big role to play in supporting the manufacturers, while the government should strive to fix the fundamental problems currently facing the economy, which include over dependence on crude oil, too much import and small export.

    He said every major manufacturer has felt pains of forex scarcity, adding that he bought dollar at N520/$ before the CBN interventions helped to stablise the local currency at current level. “For those of us employing people, we have no option than to stay in business no matter how much the naira exchanges against the dollar. People that need dollar to pay school fees, and perhaps medical bills may decide to wait until a favourable exchange rate is achieved, but manufacturers have to maintain their customer base, and remain in business. For us, commerce has to go on,” he said.

    He said the CBN has done well in stablising the exchange rate, but believed that more stills needs to be done. “The CBN is doing its best based on the volume of dollar at its disposal, but more still needs to be done,” he said.

    A manufacturer, who does not want his name in print, claims the policy is affecting his operations, and also clarifies what is going on. “The CBN has, in trying to manage the available dollar for imports and ensure that it goes round all genuine manufacturers and prevent a situation whereby a few people get allocations, and a majority of others do not get, pegged each invoice to be financed for import at $158,000. Before now, only very few people were getting forex, in short it was a matter of ‘who you know’ and that was perhaps why they adopted this new strategy,” he said.

    Continuing, she said the apex bank preferred to make the dollar spread round more importers rather than giving $1 million or $2 million to few people and majority of others get nothing.

    “They want the little available dollar to go round everybody. But the big question is: ‘For big manufacturing companies, what will $158,000 do for them? That will lead to retrenchment and underutilisation of production capacity,” he said.

    Sounding optimistic, he hoped that in the future, if the availability of dollars improves, the CBN may review that plan but for now, that is the situation.

    The Lagos Chamber of Commerce and Industry (LCCI) called on the CBN to review its forex policy and give manufacturers better opportunity to thrive. Its Director-General, Muda Yusuf, picked holes in the rationing of forex by banks, saying it would cut production volumes and discourage investments in the economy.

    He said: “The recovery of the Nigerian economy will be driven largely by investors’ confidence.  The good news is that some progress has been made in the last couple of weeks to shore up this confidence.  The banks should therefore avoid any actions that could reverse this progress or undermine the growing confidence level.”

    Yusuf said reports of rationing by banks could give wrong signals to the players in the economy, trigger another round of uncertainties and activate new momentum of speculative activities in the forex market.   “What the economy needs is a forex market framework that ensures that all legitimate demands for forex are met.  There are indications that the CBN has commenced the creation of this framework with the easing of restrictions in the export and investors windows,” he said.

    The  Investors’ and Exporters’ FX Window, which started on April 24, is the CBN’s latest attempt to lure back investors who fled in the past two years, exacerbating a crisis that caused the economy to shrink in 2016 for the first time in a quarter century.

    The idea is that by creating a market for some types of investment transactions, policy makers can satisfy calls to float the currency without risking an inflationary spiral that may come from a formal devaluation.

    Managing Director, Cowry Assets Limited, Johnson Chukwu, said $158,000 maximum amount of LC is a significant improvement compared to what obtains earlier in the year when companies could not even access $10,000.

    He said that Nigeria’s forex earnings have improved, but the CBN does not have the capacity to meet all the forex demands. He said that the ongoing forex rationing is likely to end when the CBN has enough dollar to go round.

    On whether the ongoing rationing can lead to job losses, he said: “Every economic situation has implications. Six months ago, you cannot even get $100,000. I believe we have suffered the worst of situations. The CBN has to prioritise its dollar disbursement plans because it does not have the wall chest to meet all demands,” he said.

    Former Executive Director, Keystone Bank, Richard Obire, said the era of full forex availability is over, and we are in a regime where forex is scarce. He said the rationing of forex is not good enough for genuine manufacturers and could lead to more contraction in the economy if forex is not accessed at and when needed. “The economy has contracted and industrial capacity utilization at the end of 2016 was 25 per cent.  “If companies are producing at 25 per cent capacity, expanding production to boost the employment market will require providing enough forex needed to fund import of raw materials for real sector operations.

    He said although forex availability has improved, there is need for companies to also use local raw materials so as to reduce the demand for forex. He said that forex scarcity has led to many banks closing their branches, job losses in telecoms and other key sectors of the economy.

    MTN Nigeria, for instance, a fortnight ago sacked 280 workers while Ecobank Nigeria closed 74 of its branches as rising cost of operations worsened.

    Obire said not adequately providing forex to real sector operators can worsen the fate of the companies, as rising cost of operations impact on their profitability.

    Still, Group Chief Executive Officer, Ecobank Group, Ade Ayeyemi, defended the forex policies and actions of the CBN.

    He spoke in South Africa at the 2017 World Economic Forum for Africa. Ayeyemi said the CBN was in the best position to decide forex management issues based on facts available to the financial regulator.

    In a note to investors, Managing Director, Afrinvest West Africa Limited, Ike Chioke, said the CBN’s- Purchasing Managers’ Index Report for April, showed an upturn in manufacturing activity in the first month of the new quarter.

    Buoyed by knock-on effects of the significant improvement in fiscal balance and the forex market – particularly related to forex liquidity – April manufacturing PMI expanded to 51.1 points (relative to 47.7 points in March 2017) after three consecutive months of contraction, settling in the positive region for the first time in 2017.

    The major drivers of the expansion in composite PMI were production level (58.5 points), new orders (50.1 points), and inventories (50.6 points) sub-indices which grew 7.7 percentage points (ppts), 4.5ppts and 1.5ppts month-on-month respectively to more than offset sustained contraction in employment level and relapse in supplier delivery time which posted an increase in March.

    He said: “Whilst we believe that the improvements in the manufacturing and non-manufacturing sectors reaffirm that the economy is on the path to recovery in the second quarter, as other macroeconomic indicators also suggest the decline in the employment sub-index of the manufacturing and non-manufacturing sectors remains a concern.”

    Chioke said the step-up in the CBN’s forex interventions has had a greater-than-expected impact arguing that the regulator may not abandon multiple currency practices and move to unification of the many rates. “We do not feel that these practices will generate sufficient autonomous inflows to create a fully functioning forex market. A downward adjustment to the interbank rate is likely,” he said.

    Other analysts said ongoing rationing of forex will adversely affect the manufacturing sector, and reverse the gains of recent months.

    For instance, at the height of forex scarcity last year, South African firms, Truworths and Clover announced their exit from Nigeria back in February last year, due to difficult operating environment. Tiger Brands also sold off its stake in Nigeria-based Dangote Flour, following challenging economic environment, biggest of which was forex scarcity.

    Managing Director, Financial Derivatives Company Limited, Bismarck Rewane, said the CBN supplied total of $1.2 billion in April into the interbank market, with intervention frequency of two to three times per week.

    Also, the cumulative forex supply since February 20, this year to date remained at $3.61 billion, compared to $5.83 billion sold in January to April 2016.

    Rewane explained that the new forex window for investors and exporters is trading at N374 to 380/$ leading to an acute naira shortage. However, the external reserves grew marginally to $31 billion and can take care of import and payment cover of 6.9 months.

    He said that foreign portfolio investors shun the Nigerian market as they await an adjustment in the official rate and remain skeptical about the investor/export forex window.

    Rewane said Nigeria is expected to return to positive growth this year at 0.8 per cent, and that will be driven by a recovery in oil production, continued growth in agriculture, and higher public investment.

    Speaking at the Access Bank Forex Seminar 2017 held in in Lagos at the weekend, with the theme: “The Nigerian Foreign Exchange Market- Paving the Way towards Restoring Confidence: A Market Perspective”, Rewane attributed the current naira appreciation to a sharp increase in Nigeria’s oil revenue estimated at a monthly value of $2.5 billion as well as the opening of a new investor/exporters window as a proxy for price discovery.

    Speaking on exchange rate stability, Managing Director, Renaissance Capital (RenCap) Nigeria, Temi Popoola, said the rate at which the naira exchanges against the dollar is inconsequential. He said the most important thing was for the investors to be able to come in and exit at will without encumbrances.

    “The argument should not be whether the naira is exchanged at N300 or N450 to dollar. It should be whether investors will be able to come in and go out of the market,” he said.

    Group Head, Global Markets at Access Bank Plc, Dapo Olagunju, said the new window allows investors to sell dollars at any rate they chose and is expected to help bring investors’ confidence into the market.

    He said: “Investors /Exporters FX Window help participants execute deals as based on their own market agreement. Today, both the dollar demand and supply sides are beginning to talk to each other and there is likely to be rate convergence soon,” he said.

    Continuing, he said previously, the CBN had over $4 billion forex backlog, and found it difficult to settle ticket remittances of airlines.

    “Today, we are seeing customers buying Business Travel Allowances and Personal Travel Allowances with ease. It has been a difficult time for banks. We also see a regulator that is ready to sanction any bank that violates its set rules,” he said during the forex seminar organised by Access Bank at the weekend.

    Assuring Access Bank customers that it will continue to meet their demands, Olagunju said: “There was a time Access Bank alone sold $1.5 billion to its customers in 2015. That shows we are with you all the time. We will ensure we protect your businesses because we know that if the exchange rate deteriorates further, many people will be hurt”.

    The Chief Executive Officer FMDQ OTC Securities Exchange, Bola Onadele, said foreign investors are warming to the foreign-exchange window to ease a severe shortage of dollars.

    The naira opened on Monday at 380.31 per dollar in the window. That’s about 17 per cent weaker than the interbank rate of 315 and close to the rate of 391 on the black-market, which many Nigerian businesses were forced to utilise as hard-currency supplies through official channels dried up.

    Eligible transactions in the window include those for loan repayments, interest payments, capital repatriation and remittances.

    While Nigeria devalued the naira on the interbank market last June, it stopped short of allowing a free float and intervened to prop up the exchange rate. Investors, concerned that the currency was overvalued, have stayed on the sidelines.

    Onadele, a former chief trader at Citigroup Inc.’s Nigerian unit who criticised the CBN last October for not freely floating the naira, said this time around Governor Godwin Emefiele was relaxed about the weaker rate.

    “The governor isn’t calling up, worrying about the rate,” Onadele said. “The CBN is ready to sell into this window, via the commercial banks. Any foreign portfolio investor that wants to leave Nigeria will get its money. If a foreign portfolio investor wants $100 million tomorrow, its bank should present the trade to the central bank. As long as the investor’s satisfied paying the rate, it will be done.”

    The CBN has consistently warned lenders to play by the rule in the forex market and equally sanctioned those that violate regulations. Last week, the CBN barred 16 commercial banks from accessing forex from the newly instituted SMEs Forex Window for refusing to sell forex to genuine Small and Medium Enterprises (SMEs) that met disbursement requirements.

    CBN spokesman Isaac Okorafor said banks were barred for refusing to sell forex to the SME actors after accessing over $300 million offered to them via the SMEs wholesale forex window since its creation in April.The SMEs Forex Window, which opened about a month ago was designed to help SMEs import eligible finished and semi-finished items not exceeding $20,000 for an enterprise per quarter.

    Okorafor said appropriate sanctions are spelt out by the CBN Act and the Banks and Other Financial Institutions Act (BOFIA). He said staff and even chief executives of banks the affected banks could be punished where necessary.

    The CBN spokesman said the apex bank has already received series of complaints from bank customers, especially those that operate in the SMEs segment of the market that banks are frustrating their efforts at getting forex.

    He said some entrepreneurs still complain that banks are frustrating their efforts at obtaining forex for their eligible imports after the stipulated 48 hours.

    He appealed to bank customers and the SMEs to “please give us concrete evidence against these banks so that we can hold them responsible by way of sanctions.”

    He added: “Get a photocopy of your Form Q, Form X, Form A or Form M. Give us the name of the bank, branch and send to us and we will deal with them as example to others.

    “The only way we can make things better for Nigerians is for them to call the CBN whenever they are in trouble or whenever, or are getting frustrated by banks.”

    He warned that the CBN would not allow any form of instability in the interbank forex market. He urged  stakeholders to play by the rules for the benefit of the country and its economy.

  • Corpers’ discount card attracts more users

    Cardholders of the Nigerian Students and Youth Corpers’ Discount Card (Naija Green Card) are 9,000 while its partners are now 10,000 cut across all sectors of the economy.

    Sokoto State government, one of the partners, has enrolled its students from Senior Secondary school (SSS) three through tertiary institutions and national youth service scheme on the platform.

    Users of the card enjoy between five and 70 per cent discount for goods and services from the 10,000 organisations on the card.

    In addition, former Vice President Atiku Abubakar has not only endorsed the card but assured of enrolling the students of the American University Yola on the platform. Besides, the Director-General  Suleiman Kazaure endorsed the online discount platorm, the Ooni of Ife, Oba Adeyeye Ogunwusi and other prominent Nigerians and organisations have also to endorsed the project.

  • Zoto hits one million users

    Zoto, Nigeria’s fastest growing mobile payment startup, is giving out free credit to new and existing users as it reaches the big milestone of one million users. The mobile app was also trending as No.1 app in the Android app store under the shopping category.

    Zoto users have showered all their love to help them achieve the one million milestone. Zoto is celebrating the milestone by giving away free airtime worth N500 as a small token of its appreciation. All existing and new users of Zoto Mobile application will be eligible for the N500 free airtime with immediate effect and for a short period of time.

    Reiterating the company’s commitment of adding values and ensuring convenience and safety, co-founder, Oshone Ikazoboh, assured that Zoto mobile app is as safe as a bank channel, saying, “This is a Nigerian home-grown brand that is certified by CBN and backed by a strong team of engineers using global norms to ensure safety of each recharge made on it. The user interface is built to add ease and simplicity to recharge experience.”

    Chief Executive Officer Vipul Sharma said, “Zoto and team would like to say BIG THANK you to our users for all their love and trust showered by them on us. We promise to continue to innovate in making the payment experience for mobile recharge and bill payments, the fastest, easiest and most rewarding. We believe we have just started and the team is excited about the new services we plan to launch in the coming months.”

  • NCC: Internet users hit 97m

    NCC: Internet users hit 97m

    From 95.37 million in August, the number of internet users  has risen to 97.21 million, says the Nigerian Communications Commission (NCC) in its Monthly Internet Subscribers’ Data for September.

    INEC indicated that internet users on both Global System for Mobile communications (GSM) and Code Division Multiple Access (CDMA) networks increased by 1.84 million in the month under review.

    Of the 97.21 million internet users, it said 97.06 million were on GSM networks and 151,816 users were on CDMA networks.

    The CDMA operators lost 367 internet users, after recording 151,816 in September, against 152,183 in August, the data obtained by the News Agency of Nigeria (NAN) indicated. MTN has 41.84 million subscribers browsing the internet on its network.

    NCC explained that MTN recorded an increase of 423,448 internet subscribers in September, after recording 41.41 million in August.

    Globacom has 21.89 million subscribers surfing the net on its network in September. According to the data, 20.77 million surfed the internet on the network in August.

    But Airtel had 17.73 million internet users in September as against 17.49 million customers recorded in August.

    The data showed that internet users on the Airtel network increased by 235,941 in September.

    NCC also said that Etisalat had 15.59 million customers, who browsed the internet in September, against the 15.54 million users in August.

    The data showed that those browsing the net on Etisalat’s network rose by 57,061 in the month of September.

    The NCC data also revealed that the CDMA operators, Multi-Links and Visafone, had a joint total of 151,816 internet users on their networks in September.

    It showed that the country’s only two surviving CDMA networks recorded a decrease of 367 internet subscribers in the month under review, from the 152,183 users they recorded in August.

    According to the data, Visafone has a decrease of 393 customers surfing the internet in September, as it has 151,530, compared to the 151,923 users in the month of August.

    Multi-Links had 286 internet users in September, adding 26 customers from the August record of 260 users.

    The increase in the use of the internet in the month of September showed that more Nigerians were embracing data as the next revolution as the country moves towards achieving 30 per cent broadband penetration by 2018.

  • Pains of e-commerce platforms users

    Pains of e-commerce platforms users

    The pains of e-commerce consumers are growing daily just as brand reputation of e-commerce sites are dwindling. With losses by users, e-commerce platforms have continued to up the ante to protect consumers, writes ADEDEJI ADEMIGBUJI.

    The growing e-commerce industry in Nigeria has led to an increase in online transactions in the country, despite that the trend  has been inundated with reported cases  of fraudulent activities, hacking of customers credit cards.

    The case of Orekoya’s family whose children were kidnapped by an househelp sourced through a popular e-commerce site cannot be forgotten in a hurry. Yet, with many cases reported daily at various police formations acrosss the country, the value of e-commerce has grown monumentally.

    A report from the Central Bank of Nigeria (CBN) in February showed that the value of Nigeria’s electronic e-payments rose from N18.1 trillion in 2012 to N35.1trillion last year.

    With its convinience, ease of transaction and product choices offered, e-commerce sites have continued to attract more users. Many businessmen and others are tapping into the budding industry.

    However, experts say some are still skeptical about using online platforms, especially, virtual malls.

    “This is because they have either been badly burnt in some of their  e-transactions or had heard stories from others concerning the situation,” says Badru Momoh, an e-commerce enthusiast.

    Meanwhile, an analysis of e-payment frauds by the Nigeria Interbank Settlement System  (NIBSS) last year showed that there was a significant rise of 78 per cent in the volume of fraudulent cases between 2013 and 2014. Therefore, it is understandable why there are fears among users and prospective users, despite the boom in the sector.

    Recently, one of the victims of e-commerce fraud, Mr Okechukwu Chibuike, narrated how he almost lost his business because of an e-commerce transaction gone awry.

    Chibuike started the business of buying and selling of cars as soon as he acquired enough capital to fund the venture offline. But later fell for a scam when he tried buying via an e-commerce site which he failed to mention.

    “I thought I had made it big when my first container arrived and I sold my first series of cars. It was like a dream come true, especially, when I started getting returns on my investment. From then on, I worked hard to build my business into a big enterprise.  “After some years, I heard about an opportunity to sell and buy cars through online platform. At first I was sceptical about online transactions because I had heard stories about Yahoo boys or 419 guys. I was, particularly, careful not to become a victim of their tricks. From the tales I had heard, the conmen’s tactics were to lure unsuspecting people to send money to the swindlers via Western Union Money transfer or to use magical methods, popularly known as Juju, to catch their victims. This bolstered my resolve to be vigilant of such traps.

    “Nevertheless, when I heard about one of the online platforms, I shelved my doubts and I was very interested in giving it a trial. I had heard that I could reach a broader audience through this platform and that I could put my cars up for sale and buy from other sellers who have cheaper cars. I decided to experiment with the platform by buying a product from its network and that was when my problems started,” he said.

    However, he was later shocked when  he saw a 2010 Toyota Camry model that was advertised for N1.5 million.

    “I thought it was a fair price since I did not have to pay for shipping and other import duties. I contacted the seller through the details he put on the online platform and I tried to make arrangements for the purchase. The man was nice on the phone and he asked that I should send seven per cent of the money to his bank account before I could get my car. He said it was a way to safeguard him from fraudsters and to reassure him that I was serious about the transaction,” he said.

    Despite the assurance, Chibuike still had his doubt.

    “I was doubtful about the transaction but I understood his anxiety, since I also had trust issues. I told him about my business and about how I sold cars as well. From then on, we started chatting via emails and text messages.  He told me about how he sold cars regularly and how he was willing to help me sell my cars to others through the electronic platform. True to his words, he brought the car to me and I thought he was a credible sales man,” he said.

    This bolstered his trust in e-commerce. He didn’t know that the trust displayed by the online sales man was a bait to swindle him and  put him into trouble.

    “Afterwards, I decided to trust him to sell some cars for me. I gave him the keys to the cars because he said some customers wanted to confirm the authenticity of his products. Unknown to me, this was a means for him to have access to my cars. One morning, I woke up and was greeted by a knock from some police men who claimed that I was an accomplice of a fraudster and a thief. The car he sold to me was stolen and the police had been trying to trace the car and arrest the person(s) involved in its disappearance.

    “I was asked about how I met him after I had proved to the police that I was also a victim. I mentioned the online platform where I met him and I told them to make enquiries from them. When the platform was asked to show a database of people that had sold and bought items from them, they were unable to produce a record,” he said.

    Recently, Chibuike was introduced to another online platform, Efritin.com but he was very careful because of his past experience. However, this one seems to be genuine because of their identification and verification process.

    “When I heard about the process at first, I was still not convinced, until they came to my house to physically verify me and confirm that I was an authentic seller. My previous experience forced me to confirm if their process was real. I sent them a picture of my identity card but they refused to accept it until they saw me physically and they checked my ID card thoroughly to confirm that it was real. After this, my confidence in them was restored. It is my expectation that with this new platform, I can still achieve what I originally intended to get from my decision to participate in the online market in the first place,” he told The Nation.

    Chibuike is not alone in the web of e-commerce scammers. He is one out of the numerous victims of online crooks.

    Security of transactions has been a major issue for not just buyers but potential investors who want to contribute to the e-commerce industry. According to an e-commerce analyst, Yinka Agbede, advance in technology also requires an increase in safety issues.

    However, to ensure that the e-commerce space is safe for users,  owners, the banking industry, the telecommunications and even the National Identity Management Commission (NIMC) have started taking measures to curb fraud through biometric data capturing.

    According to a statement, Efritin.com said its platform has taken steps to protect users including users of classified ads sector. While the e-commerce sites came when the scam in the e-commerce is at its loudest, Efritin.com urged customers to see its platform as a safer platform for consumer to consumer transactions in the country.

    Their verification process, which is the first of its kind in the local classified ads industry, is a means to properly confirm the identity of each seller on the site’s platform & this is being embraced by citizens like Okechukwu Chibuike.

    Talking about its process, it said  sellers are verified within 48 hours of an advert placement before the product goes live on the site’s network.

    “The requirement for this verification is a valid government issued ID, including National Identity card/ driver’s licence/voter’s registration card. Through this means, sellers can be tracked from the identification process, which can only be done face to face. Efritin.com’s unique verification process makes them one of most reliable and dependable classified ads platform in the country,” the firm stated in a staement.

    Apart from Efritin.com, e-commerce sites, such as Jumia, Konga, and DealDey, have also adopted security checks to protect consumers and their brand reputation.

    However, experts are hopeful that with ongoing biometrics verification number (BVN) scheme of the CBN in the banking sector, and the cyber-crime law, the incidence of scams on e-commerce will reduce soon.

  • ‘Facebook has billion users in one day’

    For the first time over a billion people used Facebook on a single day, according to company founder Mark Zuckerberg.

    The “milestone” was reached, when “one in seven people on Earth used Facebook to connect with their friends and family”, he said in a post.

    Facebook has nearly 1.5 billion users who log in at least once a month, but this was the most in a single day.

    The company gained its billionth user in October 2012.

    It was founded in 2004 by Mr Zuckerberg while he was a Harvard student.

    In his post, he predicted that Facebook’s reach would continue to grow.

    “This was the first time we reached this milestone, and it’s just the beginning of connecting the whole world,” Mr Zuckerberg wrote.

    In July, Facebook claimed that over half of the world’s online users visited the site at least once a month.

    It was only back in October 2012 when Facebook first announced it had one billion users using the site at least once a month – and now, just under three years later, the site has managed to pull in that many in a single day.

    The question is how can it continue to grow? Surely it will plateau at some point, right? Yes – but we’re a long way off that.

    I’ve just come back from Facebook’s headquarters in California to discuss some of the projects in the pipeline. On the wall, a map of the world highlighted countries with lots of Facebook users.

    Sure, the US, Europe and India are almost at peak Facebook. But there are huge gaps – Africa, much of Asia, some of Latin America. That’s where Facebook is focused on now.

  • ‘NCC not protecting data users’

    Regulator of the telecoms sector, the Nigerian Communications Commission (NCC), has been accused of not doing enough to protect the users of data in the country.

    The Managing Director, Ambion Wireless, Tolulope Braimah, said the main reason Internet experience in the country has been unpleasant is that some Internet service providers buy bandwidth at cheap prices from cable operators for resell.

    According to him, Glo 1 and Main One brought “backhaul”, which they sell to operators at a cheap rate, only for some of the operators to resell it at a higher cost, adding that NCC should intervene to reduce the price.

    But NCC Director, Media, Tony Ojobo, dismissed the allegation as baseless, arguing that anybody that has an issue with any ISP should call the NCC on its hotline.

    He said if a subscriber experiences downtime, he is entitled to compensation, adding that should the ISP fail to do that, the NCC should be informed.

  • ‘Users will pay toll if services are good’

    ‘Users will pay toll if services are good’

    The Infrastructure Concession Regulatory Commission (ICRC) minds public infrastructure and lists those that should be commissioned to provide better services. Its Acting Director-General, Dr. Ghali I. Bello, in this interview with our Assistant Editor, Nduka Chiejina, speaks of his vision for ICRC, the challenges and the controversy surrounding Public-Private Partnership (PPP) projects.

     What do we expect, now that you are at the helm of affairs?

    For us to make a difference, we need to understand who we are and what our mission entails. Once we are clear on these, we would then assess what we have achieved within the short time that the commission has been operational.

    Primarily, the ICRC was set up through an Act of Parliament in 2005 to fill the gap in infrastructure deficit which our country is experiencing. We wake up in Nigeria to no light, no airlines, children don’t have good schools, no good hospitals, we lack most of the things that make an economy to function. Actually, we have them, but they are not in the best form.

    ICRC was set up to provide those goods and services, which ordinarily the government ought to provide, so the best option was to get the private sector to come and partner with us to deliver those services that ordinarily the government ought to provide.

    Old infrastructure have deteriorated and the government is not in a position to provide them, so the commission was set up to partner with the private sector on PPP basis to deliver those goods and services that otherwise the government should provide.

    The former board of the ICRC was a unique and powerful board, with a former Head of the Interim National Government, Ernest Shonekan, as the chairman.

    In addition, you have almost all the key players in the government on the board, like the Secretary to the Government of the Federation, Minister of Finance, the Attorney- General of the Federation, the Governor of the CBN and the DG as the secretary of the board. Also included were six others from the private sector who were selected on competence basis from the six geo-political zones. That board did its best and you have to realise that during the time, we had to start from ground zero.

    So, what will you do differently?

    The perception of the commission outside is that the ICRC is not known by many people. Philips Consulting carried out an on-line survey of about 1000 people, and 57 per cent say they have never heard of ICRC

    I would like to make ICRC more visible to the outside world by reaching out to the people. I would like to bring ICRC to the fore.

    So, we need to let the public know that we are here to serve them and make a difference in their lives. To do these, I must consolidate on what the former board did and further that by creating a general awareness within the country.

    We also want to work closely with the MDAs to assist them develop the needed infrastructure. The MDAs are the owners of the projects we are to regulate and we have been able to get a buy-in from the MDAs. There was a circular passed by the Secretary to the Government of the Federation (SGF) and Head of Service of the Federation directing all MDAs to create PPP units. It’s a new concept and like everything new, there will be resistance to it, so if one is able to bring to the attention of the public that this institution exists to serve the interest of the public, I think we would have been able to create some level of difference in that direction.

    We want to sensitise the public that this institution exists to serve them. In summary, we want to really raise the profile of the organisation and bring the MDAs to appreciate that we are partners. We want to create a scenario whereby at the end of the day the infrastructure deficit will be addressed in the interest of the country.

    We want to develop the regulations because as an agency of the government. We have to develop regulations and provide and issue the guidelines as a regulator. At present, I do not think we have developed any guidelines for any sector of the economy in the last four years. So, we have to develop guidelines for the power sector, ICT, transportation, port concession, as well as for about 12 sectors as provided for in the Act setting up the ICRC.

    We have a lot of work to do to deliver on these mandates and by His grace (if we are permitted to be around in the next couple of months), we will turn things around and create more consciousness in the mind of the public about the ICRC and this will go a long way to make us achieve what we are set up to do.

    Concessioning infrastructure will lead to tolling or imposing tariff on these  infrastructure and many Nigerians may not like the idea of paying tolls on these public infrastructure. What is your commission doing to balance tolling these infrastructure and allowing the concessioneers to make profit from their investment?

    I don’t think Nigerians don’t like paying tolls, stakeholders’ consultation is important when public infrastructure are to be tolled. People will pay if the service is good and alternatives are provided so that they can migrate to other alternatives. A good example is the public school system, people withdraw their children from public schools to private schools where they pay more because the services are better. The PPP is a good concept that is new and because it is new, it will have resistance and also by its nature it has a long gestation period.

    How would you react to the controversies that have engulfed some critical PPP projects in the country?

    There are conditions for terminating agreements and these are usually contained in the terms of the contract that any member of the contract can terminate the agreement based on certain conditions.

    The ICRC has been shy in taking a definite position on certain issues, such as the Marvis/Aviation PPP saga, and the revocation of the Ibadan Expressway project. Why is this so?

    I wouldn’t say the ICRC has been shy in taking a definite position on these matters. In all these issues, the position of the ICRC has always been clear. As a regulator, we are supposed to be an impartial umpire which means that we are not supposed to align with any of the contending parties. We are expected to look at issues without bias to either parties and proffer solutions.

    The award of the contract of the Lagos-Ibadan Expressway was done before 2008 well before the inauguration of the last ICRC board. The issue surrounding that project pre-dates the ICRC. We are new and we didn’t want to mire ourselves in controversy. The award of that project by the Obasanjo administration was done with the best of intentions. Though there was a contract awarded for the job, it did not reach financial closure. The project was awarded and nobody wanted to put up the money, that was why Babalakin could not go outside to pick money for the project, but the intention to do it cannot be doubted by anybody because it is the major track that links the South to the rest of the country.

    What was the specific role of the ICRC on the Lagos-Ibadan/Bi-Courtney controversy?

    The Lagos-Ibadan Expressway concession pre-dated the ICRC, the commission advised that procedures were not followed and that was the saving grace for the ICRC. If we were to do it on PPP there were things to do and unless you do those things, it will not fly. I think we have been vindicated because it didn’t fly.

    What about the Lagos Trade Fair Complex and Marvis contract?

    I think I have a little bit of consultation to do on that. I have a general idea but since you are asking me for specifics, I don’t want to give you information that is inaccurate.

    As a regulator can’t you put your foot down and take a stand on some of these issues instead of just advising that procedures were not followed?

    One of the reasons we have not been able to put our feet down, is because we do not have enforcement powers. This is because there is regulation in place. Once the regulation is in place that empowers us to enforce, we will act. As I have told you, we have not developed the regulations and with no regulations, how are we going to enforce the rules because the regulations have to pass through different stages to get approval and stipulate sanction for different forms of violations? In addition, the regulations have to be comprehensive to spell out the sanctions for violations. With the regulations in place, we will become more effective regulators.

    How soon are we going to see the regulations in place?

    This is not something you do over night, but since we have a clear idea of where  we are headed, we are going to put the machinery in motion to develop the regulations. As you know, to develop the regulations, you need to have to conceptualise, carry out extensive consultations, get the input of stake holders. After that, we will be re required to pass it on to the Federal Ministry of Justice to go through and see if it reflects what it is supposed to be. Once they are satisfied, we pass it on to Mr President  for final approval.

    Do you mean there will be no new PPP projects until this process is over?

    Development is not something you do overnight, it is something that is incremental. We are not just going to focus on regulations and say give us two or three years to develop the regulations. No! While we are doing these, we will also continue with the other functions of our mandate. For instance, we will be developing the human skills gap which at present do not exist in the MDAs. We would also be coordinating with the MDAs closely such that they will be able to develop the projects that will be taken to the market, so while they are developing the projects for the market, we would also be enhancing the capacity of the MDAs and consulting with development partners to come up with the regulations.

    Recently, the steering committee of the National Infrastructure Master Plan was inaugurated and the director-general of the ICRC is the co-chair of that committee. What should we expect from that committee?

    First of all, you look at the history of our country. In the past we used to have development plans, then all of a sudden that was truncated, especially following the intervention of the military. Now what we are seeing is that evidence abound that most of the countries we are trying to copy, like Brazil, Indonesia, Malaysia, etc sit down to strategise for a long time. They have short, medium and long term strategic plans and ask themselves what can we do as a country  and where we want to project ourselves in the next five, 15, or 20 years as a country. Anybody who fails to plan, plans to fail. If we are able to have this infrastructure master plan, it will enable the development of the country to work systematically in a manner and also enable us to prioritise.

    There are islands of plans in the ministries, but they are not talking to one another and we have abandoned projects simply because they were not planned. However, if we are able to get all the ministries to state their long term goals and we are able to synchronise these goals and they speak to one another, chances are that the issue of abandonment of projects will stop. There will be investments in all these sectors because investors will be speaking to one another. There will be planning and coordination which will guide us in our development. But in the absence of that, every minister will just come do what he or she wants and leave.

    But in other countries, when one minister leaves, his predecessor takes over from where that old one stopped. If Vision 2010 had been implemented, we would not be where we are today.

    Section 2 (4) of the ICRC Act states that the commission should publish projects that are eligible for PPP, but in the last four years, we have not seen such publications. Why?

    Yes, that is because in the last four years, the last board was pre-occupied with setting up the framework and mapping out the way we want to move forward at that point in time. It was too early to publish the projects because even the projects were not in place. The ideas were there, but they were not coordinated. People were happy to have PPP. They want to participate in PPP projects, but when they discover that the process is not that easy, they will back off. Gradually, as you move along, you will have what is known as a learning curve. On our part, it was not that there was no effort, but rather, it was because the concept was new. Now people are beginning to buy into the idea of PPP and trying to understand what is to be done. Projects are coming on board and we are working closely with the MDAs and we have reached an advanced stage and very shortly, we should be able to publish what projects we have. The present crop of leadership wants to make an impact.

    If your board is confirmed, what will you do to encourage local businesses and entrepreneur to participate in PPP projects?

    The beauty of PPP, which escapes most people is that when we talk of PPP people have this big picture of the projects. They don’t know that there can be PPP to even build a hostel. We will encourage investment and make people know what PPP is all about, so that they can deepen it. We also have to break down the mystery. It can be down on a small scale even at the local level, but all these cannot be done unless you have the knowledge. Right now, if you do a survey, not many people know about ICRC, let alone know what the mandate of the ICRC is all about. We will make activities known to the people and creating the enabling environment in relationship with other agencies of the government, because creating the enabling environment is not a one man, or one agency show. For example, we want to know how we can utilise pension funds to finance infrastructure development. One thing about investment is that when people know that an investment will bring money, they will go for it.

    Nigerians have a lot of expectation with regards to infrastructure provision. What message do you have for Nigerians and the ideas that you are bringing in as you assume office?

    There is genuine desire to, on our part, transform the landscape so that people know what PPP is all about and also know that this institution is there for them. Secondly, we will collaborate with stakeholders to bring the benefit to the fore, with the right mindset and attitude, people are collaborating and will soon begin to bring out the dividends. I am convinced that very soon, things will begin to change.