Pension complaints and solutions

pensioners

DEBORAH: Good day, my name is Deborah, a next-of-kin to the late Ogunmokun who retired from a primary school in Iwo, Osun State in 2016.

We obtained his bond from the state government in January, this year, having submitted a Letter of Administration, death certificate and other documents to First Guarantee Pension Limited, his PFA.

Since January, we are yet to get my husband’s entitlement while other relatives have been settled. Please help me out.

Please note that I checked last Wednesday ‘s edition of The  Nation, but my case was not published as promised. Help me out.

PENCOM: Submission is yet to be made to PenCom, still undergoing verification in line with the processes for death benefits at the PFA.

IGBINOVIA: I am a staff member of one of the Federal tertiary institutions. My RSA contributions for January to August 2020 have not been credited to my account. I am told that the fund is yet to come from PenCom. My PFA is Stanbic-IBTC Pension. Kindly help.

PENCOM: Mr. Igbinovia should please send PFA and RSA details.

IGBINOVIA: My PFA is Stanbic-IBTC. I have sent other details required by PenCom.

AJALA: Greetings to the staff members of National Pension Commission and The Nation. My complaint is that one Oti, a staff member of Skye Bank retired December 2009 and was paid 2.5 percent published on June 1 of the newspaper.

While I, an officer of NCS, who also retired June 2009, was informed that I was not eligible. My PFA is Sigma Pensions. Please me get my 2.5 percent payment. Thanks.

PENCOM: Please note that 2.5 percent applies to RSAs from July 2014, when the new rate of 18 per cent was introduced. You do not qualify.

EBITARI: Hello, my name is Ebitari and my PFA is Premium Pension. They refused to pay me my contribution. I work with NIPOST Bayelsa for 16 years and transfer my service to Bayelsa State Government where I retire in year 2020. Since then, I have been on the head of Premium Pension to pay the balance in my Retirement Savings Account (RSA), but up till now, they have not paid me.

ANNONYMOUS: Good day, please could you help us intervene in retirees’affairs with Premium Pension. Their desk officers seem not to be updated with the new regulations on retirement benefits.

I was told the regulations haven’t been sent to them from PenCom. I was also told they were yet to be given the go-ahead to verify 2022 retirees.

They are not advising the retirees on current documents to present as specified in the new regulation. Does it mean 2022 retirees can’t verify?

ANNONYMOUS: Good day sir/ma. When will 2022 retirees start receiving their entitlements. Nobody is talking to us. The suffering is getting too much.

ODUNAYO: Dear Omobola, I lodged a complaint against the issue of non-payment of my late brother, Police Corporal Odunayo, and you asked me to purchase the last Wednesday edition of The Nation, which I did, but nothing has been mentioned about my case.

I even bought a copy, yet nothing was said about it.

Kindly help us as he left little children behind. It is almost five years that his pension has not been paid. His PFA is Premium Pension.

He died in 2015 and documents and verification were done at the Police headquarters at Eleweran. A bank statement has been submitted. Yet, we have not got any message from the PFA. Kindly assist us.

EUGENIA: My name is Eugenia. I submitted an application for the payment of my lump sum since July 28.  Please assist on this matter.

ANATE: Good day, my name is Anate. I requested for 25 per cent of my pension benefit from IEI Anchor. I have submitted the required document and information to them and my former organisation since May, this year.

The reason for the delay, according to them, is that they needed approval from PenCom to deduct the excess payment from my account before I could be paid.

Please, I need your support to facilitate the process because is taking too long time.

LADIPO: Dear Omobola, thank you for not allowing the voiceless  pensioners to die in penury while those who trampled upon their rights are enjoying their benefits. With the deplorable state of the naira, kindly remind PenCom of the pension enhancement when it is due. God bless you.

THE NATION: The newspaper will intervene. Therefore Ebitari, Odunayo, Eugenia, Aante and Ladipo should look out for the newspaper next week for responses from PENCOM.

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