The Federal Airports Authority of Nigeria (FAAN) has apologised to some traveller, following a “near-death experience” in the faulty lifts at the Murtala Muhammed International Airport (MMIA) in Lagos.

FAAN’s Acting General Manager for Corporate Affairs, Faithful Hope-Ivbaze, said this in a statement yesterday.

The agency said it took full responsibility for the unfortunate incident.

“Accordingly, we have also reached out to actively participate in the care for the injured.

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“FAAN is reviewing the operating procedure for the equipment to ensure that such sudden mechanical faults do not occur again,” the statement said.

On Sunday, a traveller, identified simply as Elvi, threatened to sue FAAN after her family and some other travellers sustained injuries while using the escalators at the airport.

The traveller accused Nigeria Immigration Service (NIS) officers as well as some other workers at the airport of looking away while she needed urgent help.

According to her, she did not get first aid until over 40 minutes after the incident.

“I wonder who certified and approved the safety/use of these escalators. We were told that they were serviced a few days before. I am definitely going to sue. The state of those escalators is totally unacceptable,” she had said.

Videos posted on social media showed some travellers bleeding at the base of the escalators and other images of people with bruises.