Category: e-Business

  • Cyber bullies  threaten online learning

    Cyber bullies threaten online learning

    The outbreak of COVID-19 has shifted learning to online, no thanks to the inevitable closure of schools to prevent its further spread.Cyberbullying, like other criminal activities, has increased. LUCAS AJANAKU writes on the menace and how it could be tackled. 

     

    A recent survey on online bullying in Middle East and North Africa revealed the depth of the challenge educators and parents face, highlighting that at least 85 per cent of  children have been bullied online.

    The Country Manager, Microsoft Nigeria, Akin Banuso, said the Federal Government has addressed this plight through the provision for an Act that protects people from cyberbullying. However, he said there is much that still needed to be done in curbing cyberbullying by providing effective means of prosecuting cases and by raising awareness of the Cybercrimes Act   to encourage victims of to report the offenders.

    According to him, as a means of dealing with the various technology-based threats, the National Assembly enacted an Act called The Cybercrimes (Prohibition, Prevention, Etc.) Act 2015 Cybercrimes (Cybercrimes Act) with the purpose of providing an effective and unified legal, regulatory and institutional framework for the prohibition, prevention, detection, prosecution and punishment of cybercrimes in Nigeria.

    It’s worth noting that the two forms of cyberbullying have been criminalised – cyberstalking and racial and homophobic offences.

    “Vast research has shown that children lack the necessary supervision required to effectively safeguard them from becoming victims of any form of cyberbullying. While parents have a role to play in limiting and supervising access to the internet, educators can also make a key difference.

    The more teachers are equipped themselves to deal with cyberbullying, the better the chance we have of combatting the online threat. In fact, there are several powerful ways we as adults can intervene in the cycle of online bullying,” Banuso said.

    He said helping to prevent cyberbullying begins with listening to children. Ask them to talk about their lives. Sit with younger children while they play and explore online.

    It’s a good idea to regularly ask tweens and teens to show you around the websites they visit, where they hang out, who with, and how they talk to each other. This is particularly important in a school setting, where online activities should be closely monitored so that appropriate online behaviour can be encouraged.

    There are also ways of watching out for signs of online cruelty. This typically involves taking note when children get upset while online or texting, or when they have a reluctance to be at school. At the same time, teachers can keep an eye out for children being mean to others online.

    Greater awareness around the consequences of bullying can assist in discouraging a culture of cyberbullying. Help children understand that cyberbullying can get them into serious trouble. In some cases, this might even involve legal ramifications. At the same time, encourage them to think about the psychological effects cyberbullying might have on others.

    “Its important children feel they can report cyberbullying to you. Microsoft’s recent Digital Civility Index reveals that while cyberbullying is frequently listed as one of the most painful online risks, just 56 per cent of teens in Turkey and 46 per cent in South Africa ask for help when dealing with an online threat.

    Read Also: COVID-19: CBN cautions Nigerians on activities of cyber criminals

     

    “To counteract this, adults need to promise unconditional support. Part of this involves reassuring children that you won’t curtail phone, gaming, or computer privileges because of others’ behaviour. In the context of a classroom specifically, this would also involve providing students with an anonymous platform from which they can report cyberbullying,” he said.

    One of the most effective ways to prevent online bullying is social and emotional learning-the process through which people learn to build strong relationships and develop healthy boundaries and self-perceptions.

    Key to this is promoting empathy and kindness. Actively teach thoughtfulness. This can help students understand how small, thoughtful actions can make a huge difference in others’ lives.

    Educators can even advocate empathy training at schools or start a kindness campaign within their classrooms. This could be as simple as each student agreeing to do one  thing daily, or it could have a broader scope, such as developing a programme to challenge a culture of criticism with the school. Similar campaigns can be replicated at home or even in a broader neighbourhood.

    As a teacher, you can collaborate with other educators to create programmes that explicitly address social-emotional skills. In fact, collaborative learning platforms can enable students to work together respectfully and to negotiate as they co-create.

    For example, by having students learn how to accommodate the needs of others when creating worlds in Minecraft, teachers can find opportunities to develop deeper emotional literacy and introduce strategies to resolve challenges or understand perspectives.

    Banuso said like teachers, parents have a critical role in identifying and stopping cyberbullying. As a parent, you might be surprised how difficult it could be for a child to admit, even to you, that they are being bullied. To help them get past this, create an environment that allows them to feel safe to tell you the full story.

    From there, together, you can come up with a plan of action. Encourage your child not to retaliate and to rather ignore or block the bully.

    Save the online discussions as evidence just in case it escalates to threats of violence and the police need to be involved. Approach their teacher or school counsellor and find out what steps can be taken to prevent it from happening in the future.

    Reassure your child that they always have your support and shouldn’t feel ashamed. Get them involved in activities that make them feel good so that they can move on and heal from the incident.

    At the end of the day, combatting online risks like cyberbullying begins with promoting digital civility and helping one another to be responsible digital citizens, Banuso added.

     

  • ‘Cybercrooks exploit people working from home’

    ‘Cybercrooks exploit people working from home’

    The outbreak of COVID-19 pandemic and embrace of social distancing to reduce its spread has led to the concept of people working from home (WfH). Experts say the pandemic has created a ‘perfect storm’ for cybercriminals to exploit people working from home. They have also noticed a significant increase in security threats or attacks,   LUCAS AJANAKU reports.

     

    Employees unfamiliar with remote work can be particularly   vulnerable.

    As the country grapples with the burgeoning coronavirus pandemic, cybersecurity experts are warning that employees working from home are increasingly being targeted by aggressive cybercriminals trying to capitalise on their unfamiliarity with remote work.

    The dark web is buzzing with coronavirus-related activity, experts said, with hackers selling other hackers COVID-19 scam “kits” complete with fraudulent email templates to target workers at home.

    “Hackers are trying to exploit this moment in a time when everyone’s forced online,” said Dave Baggett, CEO of cybersecurity firm INKY, which is using artificial intelligence to track a “massive explosion” in corporate email attacks that began in late February and skyrocketed this week.

    In recent days, federal law enforcement officials have warned the public about several coronavirus-related schemes that have emerged since the advent of the public health crisis, both online and offline.

    According to iTWebAfrica, the most prevalent online attack is called a phishing scam, in which emails that appear to be sent from an employer or another official organisation attempt to get recipients to click on a link and input credentials and personal information.

    Hackers can use that information to access the corporate network, an individual’s personal accounts, or download ransomware on a device requiring users or businesses to pay sometimes staggering amounts of ransom in order to regain access.

    According to Diana Burley, a Cybersecurity professor at George Washington University, employees working from home simply don’t have the same protections they had while working in an office.

    “That is coupled with the fact that people are very nervous, and they have a lot of distractions at home and are multi-tasking. It’s become the perfect storm for cybercriminals to exploit the situation and do harm,” Burley said.

    Cybersecurity firm RedMarlin is also using artificial intelligence (AI) to monitor phishing attacks, detecting thousands in recent weeks trying to penetrate office networks and steal corporate data, an increase of 72 per cent from January to March.

    The group debuted a “threat intel feed” in an attempt to bring the cybersecurity community together to collect and share data on coronavirus scams proliferating online.

    According to RedMarlin chief scientist Shashi Prakash, bad online actors are “creating fear” in fake emails that often use terms such as “reset password” or “business continuity” to spark urgency. Scammers are also targeting home workers with fake sites that replicate popular teleconferencing platforms, he said, with domain names that may be off by only one letter.

    “We might not understand the implications of people that were phished until months down the line,” said Jason Alafgani, marketing director for RedMarlin.

    Experts recommend that individual email users use different passwords for different accounts, change passwords regularly, log out of accounts when they are not in use, back-up data on a hard drive, and have up-to-date virus protection software.

    And for workers suddenly adjusting to working from a home office, one expert said “a general paranoia of email is healthy”.

    “If an email is asking you to do something sensitive, be very skeptical of that and, if possible, use another way in,” said INKY’s Baggett. “Go directly to the website, try not to use email as the only channel to that source.”

    Also, 71 per cent of security professionals have noticed an increase in security threats or attacks since the beginning of the Coronavirus outbreak, with the leading threat being phishing (55per cent) followed by malicious websites purporting to offer information or advice about the pandemic (32per cent).

    Increases in malware (28 per cent) and ransomware attacks (19 per cent) have also been noticed.

    This is, according to research by cyber security firm Check Point, in collaboration with Dimensional Research.

    The companies have released key findings of their study, according to which 95 per cent of security professionals say they are facing added IT security challenges due to the spread of coronavirus.

    The three leading challenges were the provision of secure remote access for employees, mentioned by 56 per cent of respondents; the need for remote access scalable solutions (55per cent) and employees working from home were finding and using untested software, tools and services (47per cent).

    According to research, on average 2600 Coronavirus-related cyber attacks occur each day.

    Check Point says the survey results reinforce its recent findings regarding Coronavirus-related domains.

    These are 50 per cent more likely to be malicious than other domains registered since January 2020, and the average number of new domains registered in the three weeks from the end of February was almost ten times more than the average number found in previous weeks.

    “Furthermore, Check Point can confirm that it sees roughly 2600 coronavirus-related cyber attacks per day, on average; with a peak of 5,000 on March 28, 2020. Over 30,103 new coronavirus-related domains have been (dsicovered),” the group said.

  • ‘Technology key to bridging credit gap’

    ‘Technology key to bridging credit gap’

     

     

    The founder/Chief Executive Officer, Migo, a technology firm, Ekechi Nwokah, has said over two billion adults across the world lack access to credit.

    He said the firm which is a cloud-based platform that partners with banks, mobile operators, retailers and payment processors in emerging markets to provide credit to underserved consumers, will continue to push beyond the frontiers to offer services to customers.

    The CEO said Migo’s innovative business model is seizing the opportunity to close a gap in the digital financial services industry and reach a large, underserved customer base.

    Nwokah, who spoke on his selection into the global network of Endeavor Entrepreneur in Lagos, expressed delight about the honour, stressing that the firm, formerly known as Mines, aligns with Endeavor’s mission is to build strong entrepreneurship ecosystems in growth markets, including Nigeria, by selecting, mentoring, and accelerating the best high-impact entrepreneurs to drive economic growth and job creation.

    The Managing Director & CEO of Endeavor in Nigeria, Eloho Gihan-Mbelu, said Migo continued to relentlessly strives to improve financial access across the country.

    Read Also: Nigeria will defeat COVID-19, SGF assures

     

    Gihan-Mbelu said: “Migo is an exciting high-growth company that is improving financial access for millions in Nigeria. As the company expands beyond Nigeria, starting with Brazil, which is one of Endeavor’s largest markets, we look forward to supporting Ekechi and his team on their mission to bring retail credit to billions of underserved people all over the world. Ekechi is a dedicated, technical founder and a strong role model for high-impact entrepreneurs in Nigeria.”

    Gihan-Mbelu explained that to become an Endeavor Entrepreneur, candidates go through a rigorous selection process which culminates in an International Selection Panel by vetted and trusted mentors, drawn from Endeavor’s extensive network of over 4,000 mentors across the world. Ekechi was successfully selected along with seven entrepreneurs leading six companies from six countries.

    Despite the ongoing COVID-19 pandemic, Endeavor leveraged technology to bring together candidates from all over the world and host its first-ever virtual International Selection Panel. Over a three-day period, Ekechi was interviewed by a panel of eight experienced business leaders.

    As Ekechi Nwokah leads his team at Migo to new heights, he hopes to leverage Endeavor’s extensive network globally. “Endeavor will be a significant value add for the company as we expand,” he said.

  • Lagos,Teksight Edge partner on SDGs

    Lagos,Teksight Edge partner on SDGs

    The Lagos State government, through the Office of Sustainable Development Goals (SDG) and Investment (Lagos Global), has partnered Teksight Edge to achieve the SDGs set by the United Nations (UN) and signed by member countries.

    The partnership will entail the launch of Lagos State Volunteer Corps, an initiative designed to encourage Lagosians to support efforts geared towards the attainment of the UN SDGs.

    The Special Adviser to the Governor on SDGs and Investment, Mrs. Solape Hammond, who spoke during an interactive session with the technical partners on the project, Teksight Edge and Zeno Lynk Technology Limited, said the government sought to promote the use of short, medium and long-term volunteering to support the development agenda of the state.

    Mrs Hammond said the Lagos State Volunteer Corps will address the gaps in essential service delivery, provide an opportunity for people to give back to society, build positive community relations, and improve employability prospects of youths through job experience, among other noble objectives.

    She said the initiative was borne of the government to leave no segment of the society behind in the development by ensuring equal distribution of resources to meet their needs.

    According to her, volunteering for a project of interest is easy and flexible and can be done online, real-time, through the website (lsvc.ng), adding that Online Volunteering allows the government to tap into a wide range of skills and expertise as students, people in the Diaspora and others can volunteer from anywhere.

    The programme also targets retirees, people who are actively engaged in the labour market and people with disabilities.

    “Government is seeking support from residents in Lagos to volunteer their time and get involved in any projects; education, environment, health, information technology, social work – any area that appeals to them as detailed in the T.H.E.M.E.S Agenda of the present administration,” she said.

    The Chief Executive Officer of TekSight Edge Limited, Mr. Charles Edosomwan, said as an innovation-driven public relations agency, the firm deploys technology as much as possible to assist brands deliver value.

    Read Also: COVID-19: Other States must understudy Lagos, says FG

     

    “That is basically what this project is all about. It is a CSR for us because we want to be able to help the government to sort out most of its needs. We have to support the government or partner with them if we really want to move our communities forward.

    “We see this as service or obligation to the general public. Thus, we are volunteering as a business. We are also encouraging other businesses and individuals to partner with the government on the SDGs because the tenets of the Goals touch the very needs of the society.

    We all can volunteer to do a whole lot of things,” he said, adding that different and specific projects under the Volunteer Corps shall be unveiled in the next few days. “Basically, it is time for us to really go back to our citizens-participation side and really help grow the country,” he added.

    Mrs. Hammond encouraged interested residents of the state to sign up at lsvc.ng, register or log-in either as an individual or an organisation to allow them to participate in any project of their choice, stressing that Volunteerism is a global practice that entails providing time and skills for the benefit of other people and causes rather than for financial benefits.

    She listed the benefits of Volunteer Corps to include, securing access to basic social needs, community resilience for environment and disaster, risk reduction and management, youth engagement and skills development.

  • Wizkid, Tecno unveil Camon 15

    Wizkid, Tecno unveil Camon 15

    Pop music star, Wizkid has emerged the brand ambassador of Tecno.

    The deal was unveiled during the launch of its new camera phone,  Tecno Camon 15 series done online,  which became a milestone in the smartphone industry as the first online product launch in Africa.

    The online launch with theme: Magic of unseen was short with rich content.

    On why he accepted to be the firm’s ambassador, Wizkid said:  “My team and I had series of meetings where we looked at the history of Tecno and we saw something undeniable.

    Read Also: TECNO celebrates women

     

    There were similarities in both of our personalities. Tecno has relentlessly risen through the ranks over the years, just as I have.

    We both have risen beyond obstacles and are now global; creating opportunities for others and reminding Nigerians that they are capable of achieving and becoming whatever they desire to be. Tecno and I are indeed for Nigerians.”

    Highlight of the event was  the presentation of 1.1m Wizkid portrait poster photographed by  Tecno Camon 15  Premier which was clear despite being scaled up to almost two meters in height because of the smartphone’s high definition and its Sony camera, and 8x zoom, every detail was perfectly captured and vividly displayed.

     

  • LASEPA unseals Jumia warehouse

    LASEPA unseals Jumia warehouse

     

     

    Lagos State Environmental Pro-tection Agency (LASEPA) has reo-pened Jumia’s warehouse situated at Surulere industrial road, off Allen, Ikeja, which was earlier sealed for contravening the lockdown order of both the federal and state governments.

    Putting up the update on its Twitter handle, @LasepaInfo, the agency said the warehouse was opened “having established that Jumia can be classified as an ‘essential supplier’ as contained in the Infectious Disease Regulation signed by the Governor of Lagos State, Mr. Babajide Sanwo-Olu on the March 27,  2020.”

    The initial sealing of the popular online retail store had elicited condemnation from social media users, who lamented why the Jumia outlet should be closed down at a time Lagos residents have been asked to stay at home to stop the spread of the coronavirus pandemic.

    Read Also: Coronavirus: Lagos discharges another female patient

     

    In response to LASEPA’s tweet and action, Nigerians on twitter blamed the agency for not doing proper fact finding before sealing the warehouse, and asked LASEPA to tender an apology to Jumia.

    Since the outbreak of COVID-19 pandemic, Jumia Nigeria has demonstrated responsible corporate citizenship. The company had announced its partnership with the state government on MyHandsAreSafe campaign, as an information tool to curb further spread of COVID-19.

    Recently, Jumia announced the implementation of Contactless Delivery as a safety measure for customers to further enhance social distancing measures. In response to the pandemic, Jumia announced a partnership deal with Reckitt Benckiser to enable customers to have access to hygiene products at affordable prices during the lockdown.

     

  • COVID-19: Cybercrooks on the prowl

    COVID-19: Cybercrooks on the prowl

     

     

    She was at home with her kids ob-serving the stay-at-home direc-tive of both the federal and Lagos State governments to halt the spread of coronavirus.

    Then a call came to her purportedly from officials of the government extending palliatives by way of social gesture to her for the lockdown.

    A resident of Aina Street, Ojodu Berger, Lagos, the lady who is a mother of three, who preferred to narrate her ordeal on conditon of anonymity, hurriedly swallowed the bait.

    The caller demanded for her bank details, including her name, contact address and bank account number and Bank Verification Number (BVN).

    The caller promised that the government will credit her account number with N10,000 before the close of work that day.

    “About 15 minutes after the end of the call, I received an alert from my bank. I hurriedly picked my phone to see if the government had indeed sent the N10,000 paliative garnt.

    “To my utmost disappointment, the crooks had moved  N105,000 out of account, leaving the balance of N5,000,” she said.

    The fraudsaters are also sharing links to unsuspecting customers to unleash Distributed Denial-of-Service (DDoS) attacks.

    Most of the links end up being malware or malicious software which  are computer programmes designed to infiltrate and damage computers without the users consent. They constitute threats to the safety smartphone/computer, such as viruses, spyware, worms, trojans, and rootkits.

    A California-based provider of mobile phishing solutions, Lookout, has found two new COVID-19 phishing scams.

    On Twitter, Lookout’s Phishing AI detailed its findings of live phishing sites targeting the website of the French General Directorate of Public Finance, the branch of the French government responsible for handing out support to micro-businesses and independent workers in the COVID-19 crisis. The site asks potential victims to enter their address, name and credit card information.

    Domains hosted on the same infrastructure fitting the same pattern include: imptgouv[.]com; gouvimpt [.]com; confirme-fr-enligne[.]com

    The resolving IP address (62.4.13 [.]122) also hosts a number of other French language phishing URLs for Paypal, says Lookout. After analysing the aspect ratio, they appear specific to mobile devices:

    verifauthenacesscloud[.]com; verifmyaccpp[.]com; busnow[.]net

    Another live phishing site using COVID-19 lure, which has been live since January 2020, is masquerading as a new “beta” service by the UK HMRC: hmrc-govupdate-covid-19[.]com; covid-19-gov[.]claims

    The credit card number validation is “spot on,” but the language change to Welsh doesn’t work, notes Lookout.

    Lookout also noted a pattern between the two phishing scams: both were live and also hosted on the same mobile PayPal phishing infrastructure .

    As seen before, this IP also hosts sites relating to the French General Directorate of Public Finance. Lookout concludes that it is perhaps the same actor or same phishing kit set.

    More recently, active sites contain the keyword “covid-19” in their domain name. Alex Gladd, Principal Product Manager at Lookout, says that each of these phishing attacks is meant to take advantage of the situation regarding the COVID-19 pandemic.

    Read Also: Unite to defeat COVID-19, NIMN urges

     

    Gladd said: “They’re replicating government websites related to providing citizens with financial relief in response to the pandemic.

    These sites make it appear as though victims will be receiving some amount of relief money, then ask victims to provide their personal and financial information, like a credit card number or PayPal credentials, to receive it.

    In reality, the sites are simply stealing the victim’s data. Data like this often gets sold on the dark web and later used to make fraudulent purchases.”

    “During times like these, it’s more important than ever for people to be hyper-vigilant about links they receive via email, messaging, and social media.

    Whenever it’s something claiming to be related to government, financial, or personal information, it’s always best to ignore the link in the email, message, or post and go directly to the institution or company’s website yourself by typing its known URL into the browser.

    “this guidance is particularly important for people using mobile devices, where small form factors can make it especially difficult to notice suspicious links.”

     

    Warning

    A cyber security expert has warned people to be careful about the information they give out to people either online or on their mobile phones.

    “There is no free money, no free credit or recharge cards and no free data any where. No company is giving out any free money, recharge cards or data for any anniversary. No celebrity or politician is sharing money to all his or her fans on Facebook.

    “Any site or promo that asks you to share any information to your contacts or groups is fake. Such has been designed by fraudsters to generate traffic or to hack into your accounts.

    “Your phone numbers, email address (and sometimes password), bank account details etc. you have supplied are in great danger of being hacked and you are at risk of losing money or valuable information to the internet fraudsters,” the expert warned.

     

     

  • Smile assures of services, offers free data

    Smile assures of services, offers free data

    LUCAS AJANAKU

     

    4G LTE broadband service provider, Smile Nigeria, has enjoined Nigerians to strive to be safe by observing safety precautions against COVID-19.

    To this end, the company has created data free access to websites for everyone, on its network, to have easy access to up-to-date information on the pandemic. The websites are: http://covid19.ncdc.gov.ng/ and https://www.who.int/health-topics/coronavirus

    In a statement at the weekend, the firm said: “Appreciative of the restriction of movement, aimed at combatting the ravages of Coronavirus in Nigeria, Smile has taken steps to remain fully operational and serve the best interest of its customers in this challenging time.

    Read Also: COVID-19: FG prepares fiscal stimulus package

     

    Consequently, it has created many online platforms to enable its teeming customers to recharge, make enquiries and seek assistance.

    Smile customers can henceforth utilise these platforms: Instagram @smilecomsng; Twitter @smilecomsng; and Facebook Smile Communications Nigeria.”

    The firm also advised customers to visit the Smile website on smile.com.ng to chat with a representative via web chat or send an email to customercare@smile.com.ng or call the Smile help line on 0702 044 4444 for assistance and enquiries.

     

  • Mobile firm unveils itel A56

    Mobile firm unveils itel A56

    By Busola Aro

     

    An original equipment manufacturer (OEM), itel Mobile has unveiled its A56 smartphone whihc it dsecribed as a vivid description of what a big capacity smartphone should offer to a user.

    Although in the entry-level segment, the device is eyeing to be the first among its peers in the marketplace with some amazing benefits.

    Speaking on its value proposition of Bigger is Better, its Marketing Director,Yan Yu said: “The new itel A56 from itel Mobile will find a special spot in the hearts of customers.

    Its bigger memory, battery, appealing screen and other features carves an edge for the smartphone among competing devices from other brands. The customer gets to enjoy all of these features at a pocket-friendly price.”

    According to him, the new device is a gift from the OEM as the first quarter of the year races to a close. It reaffirms its culture of providing trendy, affordable, and durable smartphones for everyone.

    He said the device delivers on value and making users happy with a bigger capacity non-removable 4000mAh battery.“This equips the user with the means to watch more videos, play music, games, and get more important stuff done.

    Read Also: A smartphone with class

     

    “The device is fitted with an eight-function fingerprint sensor. With this feature, you can unlock apps, customise shortcuts, and record calls and videos. You can also explore taking a photo, stopping your alarm clock, and unlocking the phone.

    itel A56 assures better security for the user. With a new bio-detection feature, the Liveness Mode prevents others from unlocking and having access to the device. The Face Unlock also guarantees safety and puts the user in charge of unlocking the phone anytime, anywhere.

    He said with the device’s memory capacity – 1GB RAM + 16GB ROM and a 32GB expansion option – the user is at liberty to create and save memories with more space for videos and photos. Fewer light apps on the device gives the user the means to enjoy this benefit.

    The smartphone’s bigger screen feature offers immersive entertainment experience to the user. With its 6.0” in-phone switching (IPS) screen, itel A56 serves as a mini pad and pocket cinema.

    “One more thing you should know- itel Mobile has partnered with Easy Buy to make purchase of the itel A56 easier, and you can do this without stress.

    Simply locate an itel branded phone store around you, talk to any Easy Buy representative and make an initial 30 per cent down payment.

    You will also be required to take along a valid means of identification, your Bank Verification Number (BVN), and your ATM card. The scheme runs till March 31, 2020,” Yu said.

     

  • NCC moves against COVID-19

    NCC moves against COVID-19

    LUCAS AJANAKU

     

    Regulator of the telecoms sector, the Nigerian Communications Commission (NCC) at the weekend, unveiled measures to support initiatives by other stakeholders to curtail the scourge of COVID-19, better known as coronavirus.

    The Commission, in conjunction with industry players and all other government agencies, has agreed to reduce the frequency of physical meetings all through the period of the coronavirus outbreak and consider alternative electronic meeting platforms, in order to reduce person to person contact that may arise from travels or meetings.

    Departments within the Commission that interface with customers have developed e-platforms where all licensing requests, consumer complaints and base station (BTS) investigation requests could be channeled  or provide designated e-mail addresses to be used for such requests throughout the pandemic period.

    The Commission has also approved resource sharing by operators throughout the period of coronavirus. These include fibre optics cables and other resources in the event of cable cuts and other unforeseen developments during the period of coronavirus outbreak.

    Read Also: COVID-19: Commercial activities paralysed in Imo

     

    It said it has also directed Mobile Network Operators (MNOs) to ensure that their Corporate Social Responsibility (CSR) programmes are in tandem with government initiatives to curtail the COVID-19 pandemic in order to provide safety and support aid materials that will protect the public against coronavirus.

    “All social and official visits to the Commission have been cancelled immediately and visitors advised to use relevant online platforms and or telephone services in accessing the Commission’s services.

    “For those who may be affected, we implore them to take advantage of the Emergency Communications Centres (ECC) by dialing the toll free number 112,” it said.

    The NCC supports Right of Passage (RoP) for telecoms members for easy movement during a total lockdown and or restriction of movement.

    The regulator is also in support of RoP for suppliers that are involved in supplies of fuels, foods and other support services to telecom operators, to allow for free movement in the event of partial or total lockdown as a result of the coronavirus.

     

     

    “Since we are in this together, no effort would be spared to bring this deadly disease to an end,” the NCC said.