Category: Money

  • Mutual Funds Are Next Big Thing In Nigerian Finance, says Czartoryski

    Mutual Funds Are Next Big Thing In Nigerian Finance, says Czartoryski

    Guy Czartoryski, Head of Research at Coronation Asset Management, speaks with COLLINS NWEZE on mutual funds market and investment opportunities in Nigeria.

    What was the recently launched Coronation Research: ‘The Shifting Appetite of the Nigerian Investor: From Savings to Mutual Funds’ meant to achieve for the investors and Nigerian economy?

    Mutual Funds are the next big thing in Nigerian finance and our aim is to explain why. The total assets under management of Nigeria’s Mutual Funds over the years 2015 to 2019 rose by 305% and more than doubled in inflation-adjusted terms. Even in this recession-hit year the value of Money Market Funds rose by 11% and the value of Fixed Income Funds rose by 60% during the first six months. Whereas banks used to be the default destination for savings, savers are increasingly turning to Mutual Funds.

    If you had asked, ten years ago, what was the next big thing in Nigerian finance the correct answer would have been Pension Funds, because these have grown to manage in the region of Naira 10 trillion of assets. We believe that the correct answer to the same question today is Mutual Funds. These are set to grow to rival the Pension Funds in size in the years to come. And Mutual Funds will provide Nigeria with a pool of much-needed capital.

    Coronation Asset Management has continually educated and informed the investing public about investment opportunities in the economy. Where do you think that the biggest investment opportunities can be found in the economy at present?

    The outlook for Nigerian savers and investors is undergoing a complete transformation.  During the period between 2010 and 2019 the average Nigerian Treasury Bill yield was 14.7% and this was, on average, 2.6 percentage points above the rate of inflation. Savers and investors had it easy during this period; essentially all they had to do was to invest in Treasury Bills in order to beat inflation. From the end of 2019 onwards this has no longer been the case. Savers and investors have to be a lot more subtle about what they invest in than they were before. And they have to take on a degree of risk, whether that means investing in Fixed Income Funds, Credit Solutions, Balanced Funds or Equity Funds.

    In your presentations, you mentioned that interest rates are now low, that most savers are moving to Mutual Funds. Which risks do you think are prevalent in the Mutual Funds Market?

    Part of the transformation that investors are experiencing has to do with risk. When investors bought Nigerian Treasury Bills they were buying essentially risk-free investments. And when they put money into savings deposits with banks, they had the implicit protection of the CBN and NDIC, leading most investors to believe they held a guarantee. With Mutual Funds the structure is different. A Mutual Fund is a collective investment scheme, meaning that investors own all the economics of the fund, less the fee charged by the fund manager. So, the economic structure is better than that of a bank deposit. However, Mutual Funds do not offer guarantees. So there is a scale of risk, starting with Money Market Funds, moving on to Fixed Income Funds, then Balanced Funds and Equity Funds.

    With inflation rising and rates on savings coming down, what hope do you think is available to the grassroots investors and savers who usually bear the brunt of unfavorable economic indicators?

    The point about Mutual Funds is that they are open to all-comers, and indeed several tech companies have created platforms that afford easy access. Of course, when the yield on a Nigerian Treasury Bill is close to 2.7% and inflation is at 13.2%, then it is not easy to close the gap between what is available in the market and what people would like to earn in the short term. However, there are a number of Mutual Funds available, with different product offerings and different levels of risk. It is important for people to familiarise themselves with the returns on offer and the level of risk that they are taking.

    The rise by 305 per cent, the AUM for Mutual Funds between 2015 and 2019 shows that more people are embracing that segment of the market. What implication do you think this will have on the economy and people’s wellbeing?

    As Mutual Funds grow they will create a growing portion of the nation’s overall savings. However, we not expect Mutual Funds to be passive investors. As we have seen, they stand in the middle between Treasury Bill returns which are low and savers’ desires for investment returns that beat inflation. That means that they will have to be active and will have to sweat their investments, whether those are government bonds, corporate bonds or equities.  Remember that we are moving from an era when it was easy to beat inflation into an era when it will be difficult to beat inflation. There is a lot of work to be done.

    Aside, Mutual Funds, there are also Fixed Income funds, dollar funds, infrastructure funds, etc which are not as popular as the Mutual Funds. How would you explain the edge that all the funds have on one another and what should determine where one puts his money?

    So, let us look at the entirety of the Mutual Fund space. At the half-year stage in 2020, 61% of all Mutual Fund money was in Money Market Funds, 17% was in Fixed Income Funds, 10% in US Dollar Bond Funds, 4% in Infrastructure Funds, and 3% in Real Estate Funds. Those are the major categories. Where an investors puts his or her money depends on the currencies held (Naira or US Dollar) and the risk appetite desired.  Money Market Funds are generally a little safer that Fixed Income Funds, for example.

    Not many people have the right and enough information on the different types of funds. How has that impacted on the level of financial inclusion especially at the grassroots where majority of the unbanked and underbanked are?

    The amount of information on funds is increasing rapidly. The Fund Management Association of Nigeria (FMAN) provides a large volume of data on fund unit price performance and this is an essential store of information. It is available for free online, so the sharing of information is egalitarian. Mutual Funds are increasing the depth and quality of the information which they publish, which is essential to creating a strong relationship with the investing public. Some have adopted the international standard, GIPS.

    What future do you think that T-Bills have in the currency economy, especially with the declining yield curve. Is it possible for Nigeria to return to era of double digit yield from T-Bills?

    We should not hold our breath for a return to double-digit yields from Nigerian Treasury Bills. The last communique from the Monetary Policy Council of the Central Bank of Nigeria made it clear that inflation is seen as a structural problem, rather than a problem that can be addressed with interest rates. At some point in the future Treasury Bill yields may need to back up, but the rise may be gradual rather than rocket-like. This is why we see a transformation in the way Nigerian savers invest, because there is no easy way back to Treasury Bills that yield more than inflation.

    What is the level of risk management that is needed to protect companies and investors to boost confidence in the economy and promote sound investment climate?

    Risk management is the key emerging skill from this year forward. Risk management was a relatively simple affair when Nigerian Treasury Bills yielded more than inflation. Holding a portfolio of T-bills has its challenges, but it is a lot easier than holding a mixture of different asset classes. Risk management starts with an acceptance of risk, which may seem strange, but until you accept that risk exists then it is difficult to understand how important it is to learn about it. It involves accurate performance attribution, careful financial modelling, scenario planning, back-testing and, in the end, judgement.

    How has Coronation Asset Management been able to stay ahead of competition especially with the challenges that most investment firms faced in the COVID-19 era?

    We have seized the issue of risk. For the past year we have worked closely with a Cardano, a firm of specialist Pension Fund risk managers in the Netherlands, and we have worked alongside three of their team located here in Lagos. We have learned, and continuing to learn, risk management techniques from them and they contribute to our Asset Allocation Committee weekly while giving us daily support. This is a very fruitful cooperation and we are embedding risk management at the core of our culture.

    What are the things that make Coronation Asset Management tick, and what you are doing differently from your competitors?

    We believe a lot in process, and in open and frank discussion of investment theses and risk management models. We have a research-based approach and believe that research works when allied to a rigorous investment management process. And we tend not to get fixated on one idea and are humble enough to acknowledge our mistakes. In addition, we are confident that we are in the right industry and that our industry is on the rise, so we are excited about the future.

    Do you think that yields for the CP is competitive and in tune with today’s realities and demand for more returns by local and International investors?

    These are great days for issuers of commercial paper, and for investors such as ourselves CP provides extra yield and diversification. So it does address some of the demands of investors. That statement, however, needs to qualified by saying that the associated risks of CP issuers need to be assessed carefully and in in the context of the overall return, so we tend to be a little less reliant on CP than some other fund managers.

    How do you see the opportunities in  investment banking, securities trading/brokerage, asset management, registrar services and consumer finance in today’s economy?

    Coronation Asset Management is a sister company to Coronation Merchant Bank and between the two of us we cover most of those activities. We believe that all these services are on the rise as the private sector moves in to provide the investment returns that savers and investors demand.  As the easy solution of Treasury Bill investing declines in importance, the private sector is going to step in to fill the breach.

    How do you think the fixed income securities have performed this year and prospects for the remaining part of the year?

    The performance of Federal Government of Nigerian (FGN) bonds this year has been exceptional with many long-dated bonds recording paper gains of 20% of more during the first nine months of the year. It seems unlikely that we will see such steep gains in the rest of the year, but our overall prognosis of interest rates is ‘lower for longer’ going into the fourth quarter, so we think that there is a reasonable chance that bond prices will continue to be supported.

    What are the likely key drivers of the Nigerian equities market in the remaining part of the year considering the impact  that COVID-19 has had on the market and also the opportunities it has created?

    Equity markets tend to price economic developments between nine months to a year in advance, so the recent performance of the equity market is pricing in an exit from recession in early 2021. The impact of Covid-19 has been to bring forward certain developments that were already in progress, in particular the rise of the telecommunication and tech sectors.  At the same time, the equity market was definitely over-sold by April this year, and the rebound has been good to watch.

    What impact will the current depreciation of the naira at both official and parallel markets have on the Nigeria’s investment climate?

    The Naira-based investor is in the majority and concentrates on Naira-denominated returns. The interesting thing about the situation in the currency markets is the parallel market foreign exchange rate usually trades less than 25% away from the interbank rate. That is a much better situation than we had during most of 2016 and the beginning of 2017, so we think that a resolution is not impossible.

    What are your views on foreign portfolio investment into the economy, and what can be done to achieve a more stable investment climate for the country?

    Quite a lot of foreign portfolio investment is likely to stay on the sidelines while the foreign exchange issues are sorted out. I would argue that the government is taking the right approach is tackling the structural issues in the economy.  Once some of the significant structural issues in the power sector and the petroleum sector are sorted out then issues such as foreign exchange and interest rates become easier to manage.

    What is the biggest challenge you see confronting the investment industry in Nigeria?

    Our belief is that we are undergoing a transformation from an era of investing in risk-free and high-yielding T-bills to an era of diversified asset allocation and risk management. The major challenge is to educate the investing public and to win their trust. The Securities and Exchange Commission has laid the ground rules of the investment management industry and will continue to update the rule book, while the Fund Managers Association of Nigeria will continue to develop the fund performance and comparison data which savers and investors rely on. We will play our part in developing and advocating risk management.

  • Ecobank restates commitment to AfCFTA

    Ecobank restates commitment to AfCFTA

    By Collins Nweze

     

    The Managing Director, Ecobank Nigeria, Patrick Akinwuntan, has said the bank is prepared to partner with other organisations to explore the opportunities available in the African Continental Free Trade Area (AfCFTA).

    Akinwuntan in his remark at an event in Lagos pointed out that the pan African bank was set up primarily for the economic integration and development of Africa, stressing that the bank was ready to deploy its capacity, platform and network to achieve the AfCFTA objectives.

    According to him, “Naturally for us as a pan African bank, we are set up to support the economic integration and development of Africa. We have a commitment, capacity, network to support the realisation of AfCFTA objectives. We understand the regulatory environments, cultures and have the technology and innovation platforms. We will support Fintech to push Africa to benefit from the global market.”

    Also speaking, AfCFTA, Mene Wamkele expressed satisfaction that Nigeria is ready to deposit the instrument of ratification of the AfCFTA, noting that he is looking forward to Nigeria’s leadership in AfCFTA.

    He observed that for a long time, the African continent has focused on security and political issues, noting that focus is now being shifted towards trade and investment-related matters.

    “Whatever decision we take at the secretariat would be informed by what Africa wants. We will not put up any design that will not support what Africa wants. We would employ digitisation, and fintech will drive financial inclusion. We would drive trade inclusion through fintech that would be affordable, accessible, and available,” adding that “Border closure and xenophobic issues have to be addressed according to the rules of the trade agreement, foreigners have to be protected by the agreement. All foreign entities must be treated like domestic players.

    Discrimination of any kind that will be tolerated. AfCFTA has improved on the WTO requirements on trade facilitation, and we would ensure that countries meet up with their obligation to ensure smooth trade,” Wamkele pointed out.

  • Stanbic IBTC advises on  savings and investment benefits

    Stanbic IBTC advises on savings and investment benefits

    By Collins Nweze

     

    As business conditions steadily improve and business confidence remains positive, Stanbic IBTC Bank Plc, a subsidiary of Stanbic IBTC Holdings PLC, has urged Nigerians to maximise savings and investment opportunities available to them.

    The foremost financial institution has advised customers to be deliberate in achieving their savings and investment goals in order to access rewarding returns.

    While quoting the recent Purchasing Managers’ Index (PMI) report released by the Bank, Wole Adeniyi, Chief Executive, Stanbic IBTC Bank PLC, said that the moderate improvement of business activities after easing of restrictions related to the coronavirus, will enable income earners to confidently achieve their savings and investments targets.

    According to him: “Stanbic IBTC Bank PLC, being customer-centric, appreciates the benefits of savings and investments. Our responsibility extends to being ahead of every situation to provide enabling platforms for our customers.

    Adeniyi noted that the financial institution is deliberate about delivering flexible products that suit the needs of customers. He cited the Stanbic IBTC Max Yield Savings Account with which customers can enjoy higher yields on savings.

    “These are unprecedented times and customers deserve to get better returns on their savings. This is a high interest paying account with invested funds available and accessible to account holders,” Adeniyi said.

    He further reiterated that medium account holders who desire a fixed deposit account but are unable to afford such can take advantage of these products to meet their saving needs.

    “Students, artisans, salary account holders or self-employed individuals and Max Yield Savings Account holders can enjoy third party withdrawal using cheques, internet and mobile banking access, free withdrawal access, among other benefits,” he added.

    The account offers up to 0.5% bonus interest on their savings in addition to the regular savings interest. Product Terms & Conditions apply.

  • CBN: Consumers’ confidence dipped in Q3

    CBN: Consumers’ confidence dipped in Q3

    By Collins Nweze

    The Central Bank of Nigeria (CBN) has said that consumers’ confidence dipped in the third quarter as consumers were pessimistic in their outlook.

    The index at -21.2 point was 25.0 points lower than the index in the corresponding period of 2019. Respondents attributed this un-favourable outlook to declining economic conditions, family financial situation and declining family income.

    The apex bank explained that the consumers were however optimistic in their outlook for the next quarter and next 12 months with indices of 10.1 and 30.5 points, respectively.

    “This positive outlook could be attributed to the expected increase in net household income, an anticipated improvement in Nigeria’s economic conditions and expectations to save a bit and/or have plenty over savings in the next quarter and the next 12 months,” he said.

    It said most respondents expect prices of goods and services to rise in the next 12 months, with an index of 36.2 points. The major drivers are: savings, Purchase of Car/Motor Vehicle, Purchase of Appliances/ durables, Education, food & other household needs and purchase of houses.

    “The overall buying conditions index for big-ticket items in the current quarter stood at 20.1 points. This indicates that majority of consumers believed that the current quarter was not the ideal time to purchase big-ticket items like consumer durables, motor vehicles and house and lot”.

    “Overall buying intention index in the next twelve months stood at 29.7 index points, indicating that most consumers do not intend to buy big-ticket items in the next 12 months. The buying intention indices for consumer durables, motor vehicles and house & lot were below 50 points, which shows that respondents have no plans to make these purchases in the next 12 months”.

     

     

  • Demutualisation: NSE to list shares

    Demutualisation: NSE to list shares

    Our Reporter

     

    THE Nigerian Stock Exchange (NSE) will list its shares on the stock market for public trading after the completion of the ongoing conversion from a non-profit, member-owned mutual company limited by guarantee to a public limited liability company with issued share capital and shareholders.

    Members of the NSE are scheduled to meet later this month to consider and approve resolutions that will enable the emergent holding group of the Exchange and its subsidiaries to list its shares on the Exchange.

    According to the plan, the emergent holding group, Nigerian Exchange Group Plc, will list its entire issued share capital of 2.0 billion ordinary shares of 50 kobo each by way of introduction on the Nigerian Exchange Limited, which will take over the trading function currently being done by the NSE.

    Under the rules at the Exchange, immediate post-demutualisation shareholders of the emergent holding group may need to make initial shares available to create liquidity in the stock. Listing by introduction is a listing method for companies that desire to list its primary share capital on the Exchange, without prior public issuance.

    The Nation had reported exclusively that government’s corporate regulatory agencies were in the process of final approval for the conversion, otherwise known as demutualisation. The Federal High Court (FHC) had in May 2020 sanctioned the scheme of arrangement for the conversion after shareholders at a court-ordered meeting and extraordinary general meeting in March 2020 approved the scheme of arrangement and major changes in the organisational structures of the post-demutualisation NSE.

    Under the approved scheme of arrangement, the NSE will transit into a holding company, Nigerian Exchange Group (NEG) Plc, which will be the parent company for the Nigerian Exchange Limited, the successor that will carry on the securities trading business of the Exchange, and other subsidiaries. Shareholders will own shares in NEG Plc while NEG will own the main company and other subsidiaries.

    According to the scheme of arrangement for the conversion, the post-demutualisation shareholders’ base will consist of 255 institutional shareholders and 177 individual shareholders. The post-demutualisation shareholding arrangement was arrived at by converting the existing dealing members of the Exchange to institutional shareholders and ordinary members to individual shareholders.

    Shareholdings will be on equal basis in the immediate conversion period with each institutional shareholder holding 6.01 million ordinary shares of 50 kobo each while each individual shareholder will hold 2.44 million ordinary shares of 50 kobo each.

    Thus, each institutional shareholder will hold 0.3 per cent equity stake while each individual shareholder will hold 0.1 per cent equity stake, in line with the current membership-share conversion ratio of 78 per cent for dealing members and 22 per cent for ordinary members.

    Read Also: Ex-Mobil Oil Nigeria to delist from NSE

    The NSE will transit into a non-operating holding company with an authorised share capital of 2.5 billion ordinary shares. About 2.0 billion ordinary shares of 50 kobo each are expected to be issued in the immediate period of the conversion.

    The NSE will transfer its securities  exchange  licence and other assets necessarily required to carry out the securities exchange function; which will   include human   resources,   securities   exchange   function related contracts, the  trading facilities  comprising of the  trading floors, work stations, telephones and other office equipment such as cabinets and others, quotation board,  stock  price  electronic  display  device,  stock  printers,  inquiry display equipment and other assets to Nigerian Exchange Limited pursuant to the scheme.

    According to the scheme, the demutualised NEG will take off with authorised share capital of N1.25 billion comprising of 2.50 billion ordinary shares of 50 kobo each, which will be registered with the Corporate Affairs Commission. The NEG will subsequently set aside 2.0 billion ordinary shares of 50 kobo each as issued share capital, which will be registered with the SEC.

    A total of 40.08 million ordinary shares, representing 2.0 per cent of the proposed issued shares of NEG will be set aside for allotment to parties that may lay claims to entitlement to shares in the demutualised Exchange. This was pursuant to the provisions of the Demutualisation Act 2018.

    The apportionment of 2.0 per cent as the claims review shares is based on an analysis of the probable quantum of shares that would be required to settle each claim. However, each claimant will be expected to provide irrefutable evidence of membership or circumstance that confers such claim of ownership.

    However, in the event the claims review shares are insufficient to satisfy successful claims, additional shares will be allotted from the demutualised Exchange’s authorised share capital.

    A total of 1.96 billion ordinary shares, representing 98 per cent of the issued shares, the balance of the issued shares following the reservation of the claims review shares, will be apportioned between dealing and ordinary members on the basis of a ratio of 78:22, respectively.

    With the approval of the scheme, all assets, liabilities and undertakings including real property and intellectual property rights of the NSE- with the exception of the securities exchange licence and all assets and appurtenances in relation to the securities trading business of the NSE – shall be retained by NEG.

    The NSE will set up a separate company, NGX Regulation Limited (NGX Regulation) that will be charged with the regulatory functions of the Exchange after demutualisation pursuant to an arm’s length agreement. This is in order to safeguard the neutrality of the regulatory system.

    With demutualisation, the Memorandum and Articles of Association of the re-registered Exchange will be amended to indicate the new name, NEG, the authorised share capital and all requisite provisions for a public company limited by shares.

     

  • When a Bank Puts SMEs First

    When a Bank Puts SMEs First

    By Collins Nweze

     

    Last week will go down as one of the most challenging weeks, if not the most challenging, Nigeria has faced in 2020. What started out weeks before as very well-organised peaceful protests by young Nigerians campaigning to #EndSARS, was supplanted by hoodlums engaging in wanton looting, arson and destruction of public and private properties across many states at an unprecedented scale.

    By the end of the week, many lives had been lost, many properties and businesses completely destroyed and Nigeria has been left reeling from a shock that dwarfs any the country felt even at the peak of the COVID-19 outbreak.

    In keeping with the Nigerian spirit of being one’s brother’s keeper, equally unprecedented efforts by individuals, groups and corporate organisations to try to provide assistance for people and businesses affected by the crises of the past week, have followed. Individuals and groups have announced donations of cash and materials, set up helplines to offer psychological counselling and support, and started online crowd-funding efforts in support of victims.

    Among corporate organisations, we have seen banks take a leading role. Some banks, such as Access Bank and Stanbic IBTC, have announced funds or desks they have set up to receive requests from, and process assistance for, affected individuals and businesses. One of these banks’ efforts include pledged interest-free loans and grants that affected businesses and individuals can access.

    Another bank has seen thousands of requests for assistance pour in through the online channel it set up for the purpose. The requests have flowed in, not only because of the victims’ desperation for help, but also because of the humane approach to banking that this institution adopts. Always putting the customer at the heart of its business, FirstBank has been showing empathy with all those who have experienced one loss or the other as a result of the crises. Since last week, the bank has been seeking every opportunity to identify with people who are currently grieving and hurting.

    Although the largest and most prominent member of Nigeria’s leading financial powerhouse, the FBNHoldings Group that is a one-stop shop for financial services ranging from commercial and investment banking to financial advisory, insurance brokerage and pensions custodianship, FirstBank is neither immune nor removed from the challenges people face. It is a human institution with thousands of humans working as employees to provide bespoke banking products and services to millions of other humans whose pulse the bank feels through its employees. Being part of a group with expertise across the broad spectrum of financial services, makes FirstBank the banking partner with the broadest shoulders to assist SMEs buffeted by the wave of violence witnessed across the nation last week.

    Given the interconnectivity between Nigeria and FirstBank’s history, it is no surprise that a tumultuous week in Nigeria is giving way to one with stories of hope and optimism by Nigerians badly affected by the crises of the past week, who are looking to FirstBank for assistance. These Nigerians have been encouraged by the strides FirstBank has made over the years in the SME space as the bank of first choice for small businesses. Built around seven strategic pillars – of connect to infrastructure, connect to talent, capacity building, policy and regulation, connect to resources, connect to market as well as connect to finance – considered essential for the sustainability and growth of SMEs and intended to promote a healthy business interaction and adaptability of the SMEs with their immediate environment, FirstBank’s involvement with SMEs, through SMEConnect (the bank’s branded bouquet of empowerment initiatives, products and services tailor-made for SMEs), has been one that has sought to facilitate their growth into future economic powerhouses playing ever-increasing roles in Nigeria’s economic development.

    Read Also: FirstBank CEO gets Forbes Best of Africa award

    Since its maiden SME National Conference in 2014, FirstBank has annually engaged small businesses and SME owners in series of empowerment seminars and workshops designed to improve their business capacity. Only this year, FirstBank held its inaugural SME Business Clinic in Lagos, Port Harcourt and Abuja with many SMEs in attendance. The SME Business Clinic featured Abayomi Adewumi, CEO of the Global Leadership Institute and an industry expert and business growth consultant with vast experience working with SMEs. He engaged participants on the FirstBank SME diagnostic tool designed for SMEs to check the health of their business, better understand it and drive profitability.

    In 2019, FirstBank organised a weeklong SME event which had owners of SMEs in different sectors mentored across multiple states in the country. It was the first of its kind in the industry. Organised in partnership with SME Traction, a leading business coaching platform, it was aimed at empowering SMEs to make informed choices about their businesses, thereby facilitating growth and bolstering their contribution to the development of the economy. At the event, FirstBank’s Deputy Managing Director, Gbenga Shobo, underlined the importance the bank attaches to SMEs. He said: “At FirstBank, we recognise the impact SMEs have in promoting growth of the economy and are excited at the opportunity to continue to enable them prosper by strategically contributing to the sustainability of their business. We remain the trusted financial partner of SMEs and reiterate our resolve to be known as the brand that enables their success; much the same way that we have for over 125 years enabled Nigerians and the economy at large.”

    This same point was elaborated at another FirstBank SME event, “Food Souk”, convened in 2019 in partnership with Eventful Limited, an events management firm, where the bank restated its commitment to the Federal Government’s diversification drive, promising to continue to support the agricultural value chain from production to consumption to create opportunities for SMEs in the food sector so they could in turn create job opportunities. The bank also extended its hand of partnership to all small businesses involved in organising different trade fairs and exhibitions. A food vendor at the event, Ms Ijeoma Ebeneme, the Chief Executive Officer, JEM N Iris, commended FirstBank for putting the event together.

    Ebeneme said she was at the food fair to make profit, meet new clients as well as create the needed publicity for her brand. It is for people like Ebeneme that FirstBank maintains an SME website (https://smeconnect.firstbanknigeria.com) with rich resources to help SMEs build capacity and improve how they run their business. On the website is a blog featuring business articles and tips, SME business toolkit, SME products, Microsoft 365 Business Basic and a whole lot more.

    In support of owners of SMEs operating in the education sector, FirstBank, in partnership with the Lagos State Employment Trust Fund (LSETF), set up a matching fund scheme of ₦5 billion LSETF-FirstEdu Loan. Officially launched in September by Governor Babajide Sanwo-Olu of Lagos State and Dr Adesola Adeduntan, Managing Director/CEO of FirstBank, the scheme aims to cushion the impact of Covid-19 pandemic on low-cost private schools by ensuring lending at an attractive interest rate. Speaking at the launch, Dr Adeduntan said: “At FirstBank we recognise the indelible role played by the education sector in the growth of any economy and this underscores our partnership with Lagos State Government for continuous development of the education services in Lagos State and the nation as a whole. The commitment by the Lagos State Government – including this partnership – to enable schools is quite commendable as this will mitigate the challenges caused by the lockdown on the education sector following the COVID-19 pandemic.”

    It is for efforts like all those highlighted above and many more that the 2019 edition of KPMG’s Annual Banking Industry customer Satisfaction Survey named FirstBank as the biggest mover in the SME space. The 2014 edition of the Survey had named the bank as the most popular bank among MSMEs for both deposit transactions and credit/loan facilities with 26 per cent of the SMEs surveyed identifying the bank as one where they had an ongoing loan facility or had obtained one in the recent past. It is also for the same reason that the unfortunate events of the last week have reignited the bond between Nigerians and FirstBank, a partner that they can bank on in times of need. The bank’s track record leaves no one in any doubt of its unwavering commitment to continue to weather all storms with Nigeria and Nigerian SMEs with whom it shares a common destiny.
  • Access ‘W’ Initiative  begins campaign against cancer

    Access ‘W’ Initiative begins campaign against cancer

    In celebration of Women’s Health Month, Access Bank’s ‘W’ Initiative, a flagship of women empowerment programme from Access Bank Plc, has begun a breast cancer awareness campaign and screening  for women in Lagos, Abuja and Port-Harcourt from October 21 to  October 31.

    The W Health Month, aimed at improving community awareness on health issues that affect women and their families by bridging knowledge gaps, providing access to health checks and encouraging healthy lifestyle habits, will be kicking off with the Breast Cancer Awareness Sensitisation Campaign  from October 21. Subsequently, women across the three states will have access to free breast screening from October 26 to 31.

    Speaking on the campaign, Group Head, W Initiative Access Bank Plc, Ayona Trimnell, said, “Breast cancer is the  second  most common cancer among women therefore, the need for awareness cannot be over-emphasised in the effort to fight and prevent the devastating and long-lasting impact of the illness on affected women and their families.

    “While there has been considerable global conversations about this subject matter over the past few decades, many Nigerian women are still unaware of the importance and procedure for regular breast screening, which is a major reason Nigeria has one of the highest breast cancer mortality rates in the world. During this Women’s Health Month, and even beyond, Access Bank is committed to raising awareness, and providing medical support for women across the country.”

    Established in 2014, the W Initiative has become home to everything Access Bank has to offer women, ranging from financial to lifestyle needs. Under the initiative, women and their families have gained access to a wide array of services including access to credit facilities to not only fund women-owned businesses but also healthcare needs. The ‘W’ community has also provided insights on family matters, health, career, lifestyle and finance, thereby enlightening women for a better tomorrow.

  • Wema Bank leads  in payments, transactions banking, by KPMG report

    Wema Bank leads in payments, transactions banking, by KPMG report

    Wema Bank Plc has been ranked as leader in the payments, transactions scorecard for digital banking released by KPMG Nigeria. The bank which has redefined the digital banking space with ALAT, a fully-digital bank, leads in mobile and internet banking space with innovative products, writes COLLINS NWEZE.

     

    The KPMG Nigeria digital channels report for the banking industry has ranked Wema Bank Plc as a leader in internet and mobile banking space. For instance, ALAT, a fully digital bank by Wema Bank, has simplified banking by creating a perfect blend of speed and functionality.

    A report posted on its website, KPMG Nigeria signed by Partner & Lead Digital Transformation KPMG in Africa, Boye Ademola, explained that as a leader, Wema Bank has capacity to onboard customers digitally end-to-end without the need to visit branches or agents and is delivering innovative products to enrich payment and transfer offerings.

    He said that Wema Bank has also embarked on an aggressive play to accelerate the Self- Service agenda for customers and is able to engage and resolve customer complaints on the channels.

    The KPMG  explained that based on its user journey-centred assessment of retail banks’ digital channels, it categorised banks into four distinct categories: Leaders, Challengers, Followers or Late Starters.

    According to the report, challengers performed well on the user journeys, but lack some of the key ingredients that should place them in the leaders’ tier.

    “While they are able to offer effective user journeys on their channels, they fall behind the leaders on the array of capabilities and quality of user experience. These banks can become leaders in the near future if they are able to leverage design thinking principles to resolve user experience issues and deploy innovative capabilities that will deliver an engaging digital experience on their channels,” it said.

    It said followers are unable to onboard customers digitally without requiring them to visit the branch, have several disjointed user journeys, limited self-service offerings and struggle with responding to and resolving customer complaints in a timely manner while late starters either do not have several important user journeys or offer several broken journeys. Late starters are unable to onboard customers digitally, have unwieldy user journeys, lack Self-Service offerings and struggle with respect to customer care.

    KPMG said that as evidenced by the growth in mobile subscriber numbers and internet penetration in Nigeria, it is not surprising that the customer demography is rapidly changing.

    “The new customer is becoming more accustomed to using mobile devices for access to services, including shopping, travel, entertainment, social interactions, news, financial services among others. With over 82 million Nigerians accessing the internet through mobile phones and accounting for more than 73 per cent of the country’s internet traffic, it is evident that there is increasing adoption of mobile by customers,” it said.

    It said the recent COVID-19 pandemic lockdown further reinforces the need for banks to ensure that customers can access all services digitally as the restriction of movement meant that branches were unavailable to serve customers.

    However, banks that had developed strong digital capabilities provided their customers with sufficient digital alternatives during the lockdown period.

    KPMG said that ensuring their ability to sustain service delivery, attract new customers and grow revenue despite the pandemic situation.

    “Although restrictions are beginning to ease, the effects of the pandemic continue to be felt locally and globally, the changes we are seeing are likely not short-term as customer adoption of technology has been heightened. This presents a new reality for businesses to grapple with, thus, surmounting the challenges of this new reality will require banks to anticipate and prepare for the changes in their consumers’ needs, behaviours and preferences.

    “As we shift from short-term responses to the COVID-19 challenge to a new way of life, Financial Services providers must continue to provide essential services to customers digitally while protecting the well-being of their employees. Banks can leverage this pandemic as an opportunity to benchmark and identify gaps in their digital channels capabilities”.

    For years, ALAT has made it possible for Nigerians to complete the most complex banking transactions right from the comfort of their homes. And from inception till date, ALAT hasn’t just provided the latest banking technology, but fit perfectly into the lifestyle of Nigerians; making life easier for everyone.

    To stay ahead of competition and serve its customers better, ALAT by Wema Bank recently upgraded its mobile app – ALAT 4.0 to enable customers remain connected to do much more. A unique app that provides seamless access to an array of exciting features serves as a platform where customers can personalise offerings to meet their frequent financial and lifestyle needs.

    Being a customer-centric financial institution, the upgraded app serves as a one-stop platform that gives customers the option to create unique experiences for themselves; this includes dashboard personalisation where customers can decide to hide and unhide their account balance as well as to display most frequently used feature on their dashboard.

    The card control option, a new feature in the app  enables customers to put a limit on their spending habit and the reintroduction of the virtual dollar card which gives customers the ability to make international payments irrespective of the currency.

    ALAT has also expanded loan offerings to goal based loans, salary-based lending and device loan. Customers can also top up existing loan amount, make part payment during the loan cycle at anytime and liquidate the loan before the end of the loan cycle at any given time.

  • Access Bank offers N50b interest-free loans to MSMEs, youths

    Access Bank offers N50b interest-free loans to MSMEs, youths

    By Collins Nweze

    Access Bank Nigeria Plc. has said it is offering a N50 billion interest free facilities to support Nigerians and grants to support communities, the youths, and micro, small and medium-sized businesses.

    The bank said this through its official Linked in page. According to the bank “Now more than ever, we remain committed to our purpose of impacting lives positively. In light of the recent occurrences, we will be supporting Nigerian businesses with 50 Billion Naira interest-free loans and grants. Watch this space for more information.”

    The impact of the pandemic, coupled with the hijacked #EndSARS protests that led to the looting of businesses and destruction of properties has thrown so many Nigerians into debts. This show of support from Access Bank will help alleviate and stimulate economic activities, as well as produce many positive multiplier effects on the economy.

    However the bank is yet to disclose the modalities of access the fund.

  • Access Bank expands to Mozambique, South Africa

    Access Bank expands to Mozambique, South Africa

    Our Reporter

    Weeks after obtaining the Central Bank of Nigeria (CBN) approval in principle to enable it to restructure as a Holding Company, Access Bank is set to commence operations in Mozambique and South Africa.

    The bank is set to commence operations in Mozambique as Access Bank Mozambique, S.A (“Access Bank Mozambique”).

    The notification, which was filed at the Nigerian Stock Exchange and signed by Sunday Ekwochi, Company Secretary, explained Access Bank’s desire to operate as a Holding Company would enable the bank to further accelerate its objectives around business diversification, improved operational efficiency, talent retention as robust governance.

    Its definitive agreement to bolster its market position in Mozambique and enter the South African market will result in a more connected African banking network that builds on Access Bank’s existing foundation and enhances its value proposition to stakeholders, including customers and employees.

    Read Also: Access Bank signs $93.8m syndicated loan

    Shareholders will benefit from the economies of scale of a larger banking network, including the associated cost efficiencies arising from the Bank’s federated IT system and the replication of investments in innovative products across a wider range of markets.

    Speaking on these developments, GMD/CEO Access Bank Herbert Wigwe, said: “We have consistently said that we are focused on building the scale needed to become a leading African bank; one that leverages our experienced and growing talent base and key stakeholder partnerships towards driving sustainable impact and profitability.

    “Today’s announcement demonstrates further commitment to delivering our strategic aspirations of becoming Africa’s Gateway to the world in line with our vision to be the World’s Most Respected African bank.

    “These transactions will significantly strengthen our presence in Southern Africa and further our footprint for growth in the SADC region. With a broader presence across the continent, Access Bank will be better placed to support our customers who are increasingly looking towards intra Africa growth.

    “The proposed transactions will accelerate the Bank’s momentum towards delivering world-class banking services to an expanded customer base across Africa. Our goal remains to reach and impact 100 million unique customers across the continent by 2022.“

    It also announced its definitive agreement with ABC Holdings Limited to acquire African Banking Corporation (Moҫambique) will result in the Access Bank Mozambique becoming the 7th largest bank in the country up from the 20th.

    Also, its presence in South Africa is expected to provide access to the largest banking market in Africa and enable Access Bank to consolidate its Southern African and broader African footprint with enhanced capabilities to fulfill the needs of multi-national clients.