Category: Money

  • TSA: Remita processes over N21tr transactions yearly

    TSA: Remita processes over N21tr transactions yearly

    Managing Director, Remita Payment Services Limited (RPSL), Deremi Atanda has said the company processes N21 trillion yearly and serves as the Payment technology infrastructure for Nigeria’s Treasury Single Account (TSA) and major merchants and businesses.

    Atanda spoke on the topic ‘Best Practice Approaches to Building a Winning Organisational Culture’ at the Financial Institutions Training Centre (FITC) Technovation Conference in Lagos.

    He emphasised the importance of cultivating a sound corporate culture as a fundamental component of business growth and success.

    He said culture is the practical and pervasive implementation of norms, practices, ideals and values within an organisation.

    “A winning culture is one that must deliver overall success to you as you have defined for your business,” said Atanda.

    With the vision to be the preferred payment option for individuals, businesses and governments in Africa, Remita, a subsidiary of SystemSpecs group, is a pioneer in the fintech space.

    “And as a 30-year-old business, it is humbling that we have some customers who have been with us from day one who have followed through the different iterations of our business,” he said.

    According to the fintech business leader, winning cultures are best measured through the daily activities of the front-line workers. While the prevalence of a winning organisational culture can lead to innovation, safety, compliance and high performance, a broken organisational culture is evidenced by declining customer engagement, inability to attract and retain top talent, and difficulty in driving organic growth.

    “A dysfunctional culture eats the customer base as they lose trust in the brand promise or no longer share it with friends. It also eats away at talent as employees fail to see the purpose of their daily work.

    “To operate a winning work culture, you need to determine what you believe in, communicate its importance, and remind your employees to adhere to them in an engaging manner,” said Atanda.

    Atanda highlighted the major components of a great corporate culture which include communication, teamwork, trust, knowledge sharing and mutual support.

    Furthermore, he explained that organisations seeking to engender a winning corporate culture must build shared values and keep expectations clear, ground culture in mutual trust, and strive for transparency and open communication.

    According to the Remita lead, “employees are craving connection and communication; therefore, leadership must be transparent, promote honest communication, and encourage dialogue”.

    Other criteria for building a winning organisational culture, it said, include empowering autonomy, appreciating, supporting and motivating staff, and standardising processes, and encouraging continuous improvement.

  • Youths with low-income to benefit from ‘Codeable’

    Youths with low-income to benefit from ‘Codeable’

    Codeable, an initiative that seeks to solve the problem of inequality in accessing quality technology education for youths will be supporting vulnerable youths from low-income societies.

    The targeted vulnerable youths include those from low-income backgrounds, and those with disabilities. All of whom have a reduced likelihood of accessing quality technology education, most especially those living with intellectual disabilities who experience stigma and limited access to services, thereby limiting their chances to meaningful employment. Codeable, is a multi-year unified initiative enabled through the partnership of SeamlessHR and Special Olympics Nigeria to provide free unified training on technology and technology related subjects to youths, with and without intellectual disabilities.

    Thus, improving their marketability through empowerment with in-demand skills that are useful and relevant in the workforce.

    The initiative commenced  on July 4 with the pioneer cohort of 26 youths with and without intellectual disabilities. Each year, for the next three years, the Codeable initiative will facilitate training for the youth in two cohorts. Each cohort will undergo a training with a curriculum that covers programming, quality assurance, product management, and various other technology and soft skills education, for a minimum duration of three months.

    The goal is to positively impact and change the lives of a minimum of 150 youths through the provision of free technology and other work readiness skills acquisition. The participating youths will be more versed with the technology industry, basic coding knowledge, management and other professional skills that will prepare them for the workforce. Other benefits include preparations for internship placement at SeamlessHR and various other companies. Interested youth should send an email to info@sonigeria.org for the chance to join this initiative.

    Special Olympics Nigeria is part of a worldwide movement (Special Olympics International) that is aimed at changing the misconceptions individuals have about people with intellectual disabilities through various sports training and athletic competitions in a variety of Olympic – type sports for children and adults with intellectual disabilities thus providing a platform where their abilities are celebrated in the society.

    SeamlessHR is an HR technology company focused on helping businesses in emerging markets become more productive and successful by deploying well-designed, world-class technology solutions. The startup’s eponymous product suite is a robust, cloud-based, end-to-end HR software that helps businesses manage their entire human resource processes from hire to retire. The enterprise-grade solution caters to various companies, from SMEs with fewer than 100 employees to large enterprises with over 10,000 employees. SeamlessForGood is its CSR unit.

  • We’ve lost N20b since AMCON’s intervention, says businessman

    We’ve lost N20b since AMCON’s intervention, says businessman

    A businessman and a hotelier, Edward Akinlade embroiled in legal tussle with the Asset Management Corporation of Nigeria (AMCON) over a N13.5 billion loan his organisation obtained from defunct Oceanic Bank Plc, said his company has lost over N20 billion since 2017 when his troubles with AMCON started.

    Akinlade, who is the Group Managing Director, Suru Group Limited, said the company obtained a loan of N13.5 billion from Oceanic Bank (now Ecobank) in 2006.

    He said as at 2010, the company withdrew N10 billion with an outstanding balance of N3.5 billion when Oceanic Bank was acquired by Ecobank.

    He told The Nation that a twist occurred when Ecobank wrote to his organisation, stating that it has no money to continue to fund the facility and has subsequently sold the loan to AMCON.

    The agency set up by the government to acquire Non-Performing Loans from banks and other financial institutions.

    The Suru Group chief said he questioned the rationale behind the move by the bank to offload the loan to AMCON since the facility was performing. The loan, he said, “did not qualify to be taken over by AMCON since it was a performing loan.”

    Akinlade said he felt an act of illegality was playing out here and so he approached the courts to seek redress and to forestall what he tagged ‘an illegal act’,’ saying such a step was against the Amcon Act, 2010.

    He said the company instituted a case at the Federal High Court Lagos, suit no: FHC/ L/ CS/450/ 11: Between SURU Worldwide Venture Nigeria Limited V. Ecobank PLC & AMCON.

    Akinlade said in spite of the case in court, the management of the company engaged AMCON for settlement and they agreed to a settlement sum N6.3billion from AMCON in 2015 since it had earlier paid AMCON over N2.4billion before 2012.

    He said despite the move, some  AMCON staff members have worked to frustrate the effort by even going ahead to block the company from having access to foreign loan.

    He expressed confidence that like in the previous cases that have been adjudicated upon  in the Federal High Court in Lagos and the Court of Appeal, Lagos Judicial Division, he would be vindicated in the case pending at the Supreme Court to which AMCON has appealed.“I am very confident in the country’s judicial system to follow through the law and bring justice to the oppressed. However,  I thank the judicial arm of the government for its unbiased judicial conduct and implore the general public to remain law abiding,” Akinlade said.

    The Suru Group chief said his hotel, Best Western Hotel, in Ikeja was being occupied by AMCON and called on the toxic debt body to vacate the property in obedience to the Federal High Court ruling.

    ”I am  calling on the management of AMCON to obey the court order, as its action had grounded the hotel. This is a property that is under litigation at the Supreme Court level. I am surprised at the level of impunity displayed by AMCON. How can you renovate a property that is under legal assessment which is in favour of Suru Group? Akinlade queried, saying, “this is by law contempt of the court.

    “We are, particularly, dissatisfied with the blatant disregard of the rule of law being displayed by a highly revered agency such as AMCON, being a mechanism in the temple of justice that ought to respect and uphold the tenets of law rather than disrespect the court. “As far as I’m concerned, this action by AMCON is a fraud,” he stated.

    AMCON did not reply to text message sent to its coprorate communications department on the development.

  • FITC lists gains of factoring to MSMEs, financial services sector

    FITC lists gains of factoring to MSMEs, financial services sector

    Factoring has major impact on the growth of Micro, Small and Medium Enterprises (MSMEs)  and the financial services industry, the Financial Institutions Training Centre (FITC) has said.

    The FITC made this known during  its second virtual quarterly  roundtable themed: “Factoring: A game-changer for the growth of MSMEs and the Nigerian financial services industry”.

    FITC Managing Director/CEO, Chizor Malize, noted that the event was timely, given the benefits of factoring to Nigeria’s economy.

    “As a big supporter of SME’s, FITC remains committed to not only identifying key challenges faced by these important group, but also creating the platforms where solutions can arise. I am certain that significant outcomes will be reached to move factoring forward for the ultimate benefit of small and medium businesses and the long-term growth of the Nigerian economy,” she said.

    Secretary-General, FCI, Netherlandsin, Peter Mulroy,  said factoring involves a shift from the usual mindset of securitising real assets to securitising financial assets, thus making receivables an investable asset class.

    “For many SMEs, receivables are a significant component of the balance sheet liquid assets and unfortunately, they often lie dormant. Receivables financing thus aims to unlock the real value of these receivables,” Mulroy stated.

    The FCI Secretary-General pointed out that there are 41 FCI members in Africa, up from 10, a decade ago.

    According to him, this signals the growth and acceptance of factoring as a means of SME financing in Africa.

    Director, Financial Systems Strategy (FSS 202), Central Bank of Nigeria, Ibrahim Hassan, said the objective of the Nigerian Factoring Working Group (NFWG) is to create an opportunity for every business in the country to thrive.

    He stated that Nigeria has an MSME financing gap of $15.8 billion, hence the need for innovative financing to bridge this gap.

  • Winners emerge in Cadbury contest

    Winners emerge in Cadbury contest

    Winner has emerged in the 13th season of Nigeria’s top hip-hop competition show, MTV Base Cypher.

    MTV Base Cypher Season 13 winner, Hayzee, won the N1 million cash prize.

    Sponsored by candy brand TomTom, Hayzee earned a cash prize of N1 million after competition from 31 other rappers spanning Nigeria’s six geo-political zones.

    In the finale were  the following contestants—Flexbizzle,Hayzee, Kingrexxie, Fozter, Baron Jay, Emortal, Apex, Diyo Matalo, and Spydermanne, who displayed their lyrical prowess.

    Fozter emerged second runner up while Baron Jay was the first runner up.

    Cadbury’s Category Lead (Gum and Candy) in West Africa, Morolake Emokpaire, said: “The quality of the performances we saw from the contestants and the reception of the public to the unique challenges executed through the season highlights the essence of our “Breathe for it” campaign, which is to inspire, focus and build clarity in the pursuit of excellence through their various touch points. In like manner with the MTV Base Cypher, we will continue to seek out innovative avenues to connect with various expressions of individual talents.’’

    On why Hayzee won, his mentor, Reminisce, said: “Hayzee’s lyrics, technical ability, and everything else was a consistent 80, 85, 90. He topped the chart on all levels. It was truly a well-deserved win.”

    Hayzee added: “I want to say a big thank you to MTV Base and TomTom for this big opportunity to not only learn, but also showcase my talents to the world.

    “I also recognise the effort of Reminisce, Tobi Shang, DJ Embassy, Rooboy and all who made my efforts shine through. To the finalists, congratulations.”

    Country Manager, Paramount Africa, Bada Akintunde-Johnson, noted: “With the argument building around Nigeria’s dying HipHop culture, platforms like the MTV Base Cypher offer a unique opportunity to identify young budding talent, battle test them and showcase their potential to the world. We hope the contestants in this ‘Freshman Class’ take their experience to heart and use this as a stepping stone to be excellent artistes in the years to come.”

  • Stopping dollarisation of economy will strengthen Naira

    Stopping dollarisation of economy will strengthen Naira

    Nigerians’preference to transact business with the United States’ Dollar locally rather than the Naira is the greatest threat facing the currency from firming up in its exchange rate value with other hard currencies in the FX market, writes Group Business Editor, SIMEON EBULU

    It will not be for lack of efforts nor policy deficit that the naira, Nigeria’s  currency, has remained vulnerable to various headwinds on its path.

    In the face of obvious CBN’s efforts to stabilise and strengthen the Naira exchange rate vis-a-vis other hard currencies, most especially the famous United States Dollar (U$D), the Naira still remains abysmally weakened in its exchange rate, unstable and unable to stand its ground.

    The Central Bank of Nigeria (CBN) that is saddled with defending the currency, like their peers in other climes, has urned out policies, crafted to arrest the Naira’s exchange rate slide when juxtaposed against other hard currencies.

    The currency’s descent in value when compared with others, didn’t just start yesterday, it has taken a while, but the real danger and worry now is that several measures put in place by the CBN to address the menace have not yielded the desired and intended results, largely because of untoward practices of operators in the forex market space whose stock in trade is, basically to undermine the regulatory measures put in place, largely for filthy lucre’s sake at the expense of societal benefit, or interest. The naira had not always been a weak currency. There was a time the local currency was so strong that it squared up with the Pound Sterling, the USD was at a time actually valued lower than the Naira. It was not until 1986 or thereabout that the macabre downward exchange rate dance of the naira began.

    It started with a wholesome, one fell swoop devaluation of the naira under a Structural Adjustment Programme  of the military regime then in power. Whatever purpose that policy was meant to serve, part of its negative fallouts and its attendant ripple effects, are the causes of the imbalances plaguing the Naira. That singular measure alone dropped the naira/dollar exchange rate value by a whopping 50 per cent in just one day, with a stroke of a few lines’ announcement made over the radio late afternoon of that day.

    Since that infamous policy pronouncement,  the exchange rate of the naira against other hard currencies, has been witnessing a downward sliding trajectory. However, the pace of the fall had been gradual, moving apace one step at a time. Regrettably, its not so any more.

    Worrisome and as disturbing this development appears, the monetary authority for all time, has always risen to the challenge through its multiple response mechanisms by rolling out one policy after another to stem the tide and manage the slide in the exchange rate usually skewed against the naira. And there are a number of these remedial measures by the CBN that readily come to mind.

    The CBN’s stoppage, or abrogation  of forex sale through Bureaux De Change operators, the I&E ( Importers & Exporters) window to obtain and repatriate FX, the N65/dollar incentive for Diaspora remittances, and the $200billion expected receipts from non-oil exports over a five-year period, coupled with the stiff penalties imposed on Deposit Money Banks and other financial institutions for FX infractions, are a few of several measures introduced by the CBN to ensure that operators play by the rules thereby availing the naira a breather to enable it compete and attain parity with its peers in the forex market management space, among others, suffice.

    Regrettably however, a bad situation is now being made worse by the clear and flagrant disregard for laid down rules intended to moderate the FX market, this time among others, by the very segment and people on the queue angling to assume the reign of governance, and by implication become the managers of the system for which they’ve shown much scorn through their openl display of total disregard for laws in the run-up to the political parties’ primaries a few weeks ago.

    As two notable, wide circulating national dailies captured the development, “politicians are wiping out forex and by implication, making life hard for citizens they hope to represent.

    “The story of Nigerian politics is not only that of failure to raise the level of the governance and the moral architecture of the people. But they also do it with brazen indifference. And we saw that in the just-concluded primaries …and how the partisans of the party cried over what has been added into the language of our society: monetisation.

    Not that it is new, but that the political society has managed to raise the bar of infamy.

    “Its effect has spread to the larger society. Manufacturers have complained that the new cycle of politicking is damaging the value of the Naira because the politicians are mopping up foreign currencies.’’

    The currency has never had a good time in the past five decades. We have witnessed its descent, sometimes slowly, sometimes precipitously. But since its decline began, which was first announced in the 1980’s as a fall from parity with the dollar-to-four Naira (U$D-N4) to the American currency, it has never known a real pirouette.

    What politicians are doing in this season is to preside over an unprecedented collapse. In the parallel market, otherwise known as the black market, it converts for at least N610 to a dollar.

    “They have gone to the banks and collected all that they could muster. They had always left there when there is none left, and collected from the bureaux de change or BDCs. When neither works, they go to the black market. In any direction, the currency is taking a beating. But it is the Nigerian fortune that is taking a beating.”

    SIX months after revising upward its growth forecast for the economy in the year to 3.1 per cent from its earlier projection of 2.7 per cent released in January, the International Monetary Fund (IMF) has revealed in its new report that rising inflation, pervasive insecurity and election expenses will negatively affect the nation’s economy. Other factors that will pose threats to the performance of the economy, according to the global financial institution, include monetary tightening by the CBN, rising energy cost and high food prices. This was disclosed recently by the Fund’s Resident Representative for Nigeria, Ari Aisen.

    As it would appear, the Naira/Dollar  exchange rate fluctuating between N600 and N610/$, is a manifestation of  our penchant for, and preference for dollar usage instead of the naira in our day-to-day transactions. The migration from naira to engaging the greenback became clearly evident in the run-up to the party primaries that held a few weeks ago, which reverberations from the point of view of dollar-rain is still in the air. There’s now a gradual, but steady drift,  from a naira operating environment to one that is largely dollar denominated. Our economy, being one denoted as cash-and- carry, rather than via direct debit, bank transfers and such other e-commerce platforms,

    it is not particularly surprising that the outcome of what transpired during the parties’ primaries and its effects are already manifesting, not only in the FX market with respect to exchange rates fluctuations, but also in its attendant inflationary impacts on production costs and consequently on prices of consumer items. At a cost push inflation of over 17 per cent, we don’t need any soothsayer to announce to us that there’s fire on the mountain.

    Already, market intelligence is pointing in the direction of political spending for the current travails of the naira amid speculated mopping up of available foreign currencies, especially the dollar, in the run-up to the campaign period. Analysts said whichever angles we decide to examine the nation’s foreign exchange market, the naira has never had it so bad in recent times as it continues its free-fall against the dollar last week. The situation is also compounded by the decline in Nigeria’s foreign reserves, which, despite the rising price of crude oil on the international market, still fell to $39.650 billion as of the end of April 2022, compared to the $39.550billion recorded in March this year. This is according to data extracted from the daily external reserves tracker from the CBN.

    The Naira made massive gain at the parallel market against the dollar after political parties concluded party primaries to nominate candidates for the Presidential and National Assembly polls. The proof that political activities substantially edged the Naira/dollar exchange rate higher, became evident when the local currency appreciated by N9 against the dollar the week immediately after the primaries. The Naira  traded at N600/$1 from N609/$1 before the primaries. The naira’s recovery intensified as politicians, mainly delegates, began conversion of  ‘political dollar’ earnings to the naira. This was aptly validated by Abdul Hassan, a Lagos-based Bureaux De Change (BDC) operator, who said the parallel market has received a rapid increase in the number of walk-in-customers exchanging dollars for naira.

    “The volume of dollars purchased from walk-in- customers peaked last week after the party primaries. We expect the naira to continue its recovery in the next few weeks as dollar liquidity in the parallel market rises,” he said, adding that politicians had during the campaigns pumped huge dollar reserves to the economy as they sustained political spendings ahead of the 2023 elections.

    Also, Forex Analyst at  AXA Finance, Ikenga Kalu, said he expects the naira to sustain recovery at both official and parallel markets as huge dollar spendings find their way to the parallel market, thus reducing pressure in the official markets. “We expect to see further gains for the naira in the weeks ahead as political dollars circulating in the country get converted into local currency,” he said. Demand for dollar at both official and black markets rose significantly in the last one month  as   political parties  prepared for party primaries to nominate candidates for the Presidential and National Assembly polls. The uptick is dollar demand led to depreciation of the naira, which closed at N612/$1 at the parallel market while the naira exchanges at N416.36/$1 at the official market.

    All said, the Naira may never appreciate to its desired value and attain parity with the Dollar, and indeed other hard currencies for as long as Nigerians in their transactions prefer to spend the greenback at the expense of their own local currency, more so given the lack of interest by the nation’s security apparatus and even the legal arms of government to enforce existing legislations in place to tame several of these known FX infractions.

     

  • Heritage Bank, others get award

    Heritage Bank, others get award

    For its support to environmental sustainability, especially in Lagos, the state government has awarded Heritage Bank with its Environmental Sustainability Award.

    The bank joined other corporate organisations and schools in the state to get the award for their efforts towards protecting nature and limiting the impact of climate change on earth.

    The award was given to the bank by the state government through the Ministry of Environment and Water Resources, Lagos State in the commemoration of World Environment Day in which the bank was also a major sponsor.

    Speaking at the World Environment Day finale held at Alausa, Ikeja, Lagos at the weekend, the Managing Director/Chief Executive Officer, Heritage Bank Plc, Ifie Sekibo, commended Lagos State government and its ministry for the efforts exuded during environmental sustainability to protect ecosystems in supporting health and wellbeing of all creatures.

    Sekibo, who was represented by the Chief Risk Officer, Heritage Bank, Kehinde Olugbemi, said: “As this year’s World Environmental Day Celebration theme implies, we have ‘Only One Earth,’ and truly, only one earth to protect. The fact is that human well-being is closely linked to the health of the environment. And our planet is reaching a breaking point. We are beginning to see the consequences of global warming on ecosystems and communities.”

  • Bitcoin mining’s reliance on sustainable energy up 59%

    Bitcoin mining’s reliance on sustainable energy up 59%

    THE crypto market is evolving and the sustainability of Bitcoin (BTC) mining is a major part of that evolution.

    According to CryptoMonday’s presentation on crypto mining last year, BTC mining’s reliance on sustainable energy stood at 58.4 per cent in one year. That followed a 59 per cent increase from its 2020 figures of 36.8 per cent.

    In other words, the premier cryptocurrency is cleaning up its act—quite literally.

    This move to more sustainable energy sources is part of the efforts to curb environmental damage and greenhouse gas emissions associated with mining. The shift has been driven by rising electricity costs associated with traditional fossil fuels like coal and natural gas and concerns over their long-term viability, given climate change policies being developed around the globe.

    CryptoMonday’s Jonathan Merry said: “The BTC industry is taking steps to reduce its carbon footprint. It’s doing so by using renewable energy sources and developing new technologies that will help reduce energy consumption. These efforts have been largely self-funded by miners willing to pay a premium for clean power.”

    The numbers are significant because the electricity consumed by miners has long been a concern for those who care about Bitcoin’s environmental footprint. In fact, it’s one of the biggest criticisms that critics levy against crypto: that it is not environmentally friendly and should be abandoned as soon as possible.

    A significant part of BTC mining relies on fossil fuels (coal and natural gas). China’s crackdown on cryptocurrencies saw some miners migrate to other crypto-friendly destinations. But unlike in China, where the abundance of hydropower made mining ventures sustainable, these new regions are fossil fuel-rich. Thus an uptick in mining activity has seen an escalation in carbon emissions.

    BTC skeptics also point out that BTC mining ventures are reviving decommissioned power plants. However, bringing them back to life is increasing environmental pollution.

    But while Bitcoin was once considered among the worst polluters, new data discounts that notion. According to the Bitcoin Mining Council (BMC), mining uses insignificant amounts of energy. As a result, it emits negligible amounts of carbon waste.

    BMC affirms that the increase in the adoption of sustainable energy sources has also come with a reduction in energy consumption. It insists that energy use has declined 25 per cent yearly despite the hash rate increasing by 23 per cent. Also, mining efficiency has jumped 63 per cent, meaning a lower environmental impact.

  • More winners emerge in Stanbic IBTC reward4Saving promo

    More winners emerge in Stanbic IBTC reward4Saving promo

    Stanbic IBTC Bank, a subsidiary of Stanbic IBTC Holdings, has held the draws of its ongoing Reward4Saving Season 2 promo at the Stanbic IBTC Head office in Victoria Island, Lagos.

    The second Reward4Saving promo themed: “Bigger and Better”, encourages Nigerians to imbibe a savings culture. By saving N10,000 in their Stanbic IBTC bank account or @ease wallet for at least 30 days, customers stand a chance to win cash prizes.

    Speaking at the live draws where 70 customers won N100,000 each, the Head, Main Markets Clients, Stanbic IBTC Bank, Emmanuel Aihevba, said: “As a progressive organisation, our quest to encourage people to cultivate the habit of saving for rainy days led to the Reward4Saving initiative.The result of that encouragement is impacting the lives of customers as we have all witnessed from the winners of the first season of the promo.’’

    He stated that the initiative has empowered customers through the rewards, reiterating that empowerment is one of Stanbic IBTC’s core pillars.

    Over N44 million has been credited to more than 300 customers in the promo; cash prizes ranging from N100,000 in the monthly draws and N1 million in the quarterly draws. The promo, which extends across seven regions, will cover next 10 months and over 735 winners would emerge winners of the outstanding N142million.

    He said: “This second season will see more winners because we have kept our word to make it Bigger and Better. We will maintain this till the end of the promo by which time a total of 840 customers would have been rewarded with N100,000 during the monthly draws, N1million in the quarterly draws and grand prizes of N2million.”

    Head, Sales and Distribution, Stanbic IBTC Bank, Oluwakemi Zollner, said: “We are truly glad that we started this initiative to let people know the importance of saving and even happier that they are being rewarded for it. We have rewarded 70 customers from seven zones and more of our new and existing customers still stand a chance of winning a whooping sum of N2million at the grand finale.”

  • Baobab Microfinance Bank grants N40b loans

    Baobab Microfinance Bank grants N40b loans

    BaoBab Microfinance Bank has offered over N40 billion loans to its customers to support their businesses, its Chief Executive Officer, Olanrewaju Kazeem, has said.

    Speaking during the bank’s yearly Customers’ Forum in Lagos,  he said:  “We have supported our customers with over N40 billion between last year and now.”

    He said the forum was organised in each of the regions in the country to understand customers’ businesses and needs better. “It is a place where we are able to interact with our customers with a view to getting feedbacks from them and also be able to tell them the developments in the bank, and then our aspirations and what we intend to do,” he said.

    The chief executive officer said the bank used the forum to give customers feedbacks on previous meetings so that they could know how it had addressed the issues that they raised before.

    “It is an interaction between the management, our customers and staff,” he said.

    One of the changes experienced by the MfB, he said, was in digitisation because it had introduced the Baobab app to provide opportunity for online transactions.

    According to him, in the last one year, it had created six more branches and was partnering with some agency networks across the country, apart from using its digital platforms.

    Speaking on the recapitalisation that was introduced into the sector by the banking regulator, he said, “Between last year and now, we are fully recapitalised and nobody needs to worry about regulatory intervention.’’

    “We have introduced different products to support our customers to save, to invest and we give them attractive rates.”

    Kazeem said Baobabs Microfinance Bank, which is a major stakeholder in financial inclusion, has also launched its digital Baobab app, which allows customers to make transfers, check their account balances, loan status, among others.

    “We have created a number of digital platforms where customers can get the same service that they would get if they came across the counter in any of our branches.