Category: Business

  • Domestic tourism vital to destination branding

    Globally, tourism and incentive travel are not only acknowledged as the largest industry in terms of huge revenue generation but also the world’s highest employer of labour. Yearly, over 600 million people travel internationally while hundreds of millions or more travel domestically, transiting from city to city. They embark on these journeys for various reasons: specifically for business, pleasure, relaxation, enjoyment, education and more.

    Over the years, the tourism industry has grown and is also evolving with leading tourism destination spots changing from the former assets-driven marketing to the strategic customer-centric marketing. This entails the selection of the best a country has to offer in terms of arts and crafts, science, cultural and biological diversity, beautiful scenery, rich and distinct history and people with diverse heritage.

    Tourism has become the honey pot of most countries as they rely on it either as the major foreign exchange earner or as the main source of national income and in most cases with the revenue generated higher than those of agrarian countries. World wide, tourism generates about $10 trillion, employs about 300 million people and about $10 trillion in terms of capital investment. Nigeria with the world at her feet as a tourism destination spot has the potentials of earning well over N100 billion annually, if well harnessed.

    Genesis of tourism in Nigeria could be said to have began in 1472, when Lagos as a protectorate welcomed the Portuguese who came visiting for reasons best known to them. But then they could be described as the first set of tourists to step on Nigerian soil. According to the World Tourism Organisation (WTO), “tourism is the movement of people from one place to another, either across national or international boundaries for some specific purposes, such as education, business or even sports and immigration”.

    With rich natural endowments, huge population, friendly people and good climate, Nigeria as a tourism spot has huge potentials. Hence, the world ought to be visiting Nigeria to see what she has to offer. With a population of about 150 million, 250 ethnic groups with diverse historical and cultural backgrounds, Nigeria is indeed a paragon of tourism.

    Sadly, however, over the years, Nigeria has been unable to harness these potentials for branding and sundry developmental purposes. Reasons for this are not far-fetched, tourism industry analysts contend that Nigeria is perhaps blinded to her tourism potentials because of the petroleum resources available which earn her trillions of Naira every year.

    Analysts also point to the fact that the average Nigerian does not know how to relax, rest or enjoy utilising the tourism potentials God blessed Nigeria with. But why do Nigerians fail to tap into Nigeria’s tourism endowments? Reasons for this, range from poverty, economic survival, ignorance, non-appreciation of heritage, complacency and religious fanaticism. Given this scenario, only a few rich appreciate domestic tourism in Nigeria.

    However, how can the Nigerian tourism industry become attractive to outsiders if Nigerians fail to appreciate and patronise the tourist havens and facilities? How can Nigeria’s huge tourism potentials be explored and exploited profitably if domestic tourism does not flourish? Domestic tourism apart from its revenue generating benefit also plays a very vital role in destination branding.

    According to the late tourism guru, Matts Da’Silva, “domestic market is important to any country determined to develop its tourism destinations with a view to penetrating the international market.

    It is true that globally, domestic tourists always outnumber international tourists in varying ratio. It is possible that local products can be developed to international standards by clustering very popular destinations or points and various festivals within the country, in conjunction with states and local governments where most destinations are located to form circuit for marketing internationally, thus building the image of the nation as an international tourist destination”. This strategy will, however, work when it is driven through a Public, Private, Partnership (PPP) platform.

    Already, some states in Nigeria are already utilising the PPP platform in the tourism sector. States like Cross River, River, Lagos, Ogun, Osun, Kebbi, Ondo and the Federal Capital Territory, Abuja are in the vanguard of promoting domestic tourism for destination branding. Before it was recently rebranded as ‘Ipinle Omoluabi’, (State of the virtuous), Osun State was known as the land of the Living Spring. The term, living spring was taken from the Osun River. Annually, the Osun festival features colourful display of the rich cultural heritage of the Yoruba people.

    Also, the Osun Sacred Grove and Shrine in Osogbo is acclaimed locally and internationally as a favourite tourist spot. And Osun, one of the pantheons in Yoruba mythology is regarded as the goddess of fertility. Drawing tourists within the country and abroad, the Osun annual festival has for decades now become a veritable marketing tool to position Osun State.

    Also, corporate brands, such as Grand Oak Nigeria Limited, Nigerian Breweries Plc, Coca-Cola Nigeria and MTN have partnered with the government to leverage Osun as a tourist spot.

    In Cross River State, the Calabar Carnival, the month long festival which opens weeks preceding the Yuletide has become very useful in branding the state.

  • Lagos woos investors with carnival

    The Lagos State government has reaffirmed its resolve to attract foreign investment into the state, with its business-friendly policies, infrastructure and tourist attractions.

    Lagos State Commissioner for Information and Strategy Mr Lateef Aderemi Ibirogba, said this on Tuesday, during the Lagos Countdown – a cross-over event driven by the Lagos State Signage and Advertisement Agency (LASAA).

    He explained that the government is leveraging the proposition of Lagos as a premium destination for business and leisure, with tourism platforms such as the countdown.

    “The Lagos Countdown was conceived to place Lagos on the same scale with cities, such as Sydney, London, New York and Los Angeles, which have been known world-wide to celebrate the entry of each year with colourful festivities, while attracting thousands of tourists and businesses with each edition,” he said.

    He further stated that the event boosts micro economy of the state and also rehabilitates and employs the majority of the high-risk youth and individuals, popularly called area boys, who usually cause nuisance to their communities during the festive seasons. An estimated 615 individuals were employed during the course of the event, and a majority of these previously unemployed individuals also benefited from the training programmes that were organised to assist them discharge their functions.

    According to him, 108 shops were erected, while licensed vendors recieved stalls, tables and chairs free of charge. Over 120 vendors participated in the event, while jobs were created in areas of security, crowd control, stewards & information marshals and fireworks rigging and testing.

  • Celebrating YBO @ 50

    It was a splendid Monday morning at the Grace Assembly, Yard 158, Oregun Ikeja, on December 24, last year, when the crème de la crème of the society gathered for a thanksgiving service to mark the 50th birthday of an illustrious Ijebu Prince, Lagos socialite and public relations consultant Mr Yomi Badejo-Okusanya popularly known as YBO.

    Eminent Nigerians from different walks of life, family members and friends honoured YBO with their presence and good gesture at the service. Among the guests were Dame Abimbola Fashola, wife of the Lagos State Governor, who represented Babatunde Fashola, Prof Kanyi Ajayi, Honourable Abike Dabiri Erewa, Senator Olorunnimbe Mamora, Mr. Lolu Akinwunmi, Chairman of APCON and Chief Executive Officer of Prima Garnet, Oba Adedapo Tejuoso, represented by his three Oloris among whom is YBO’s sister, Olori Bisi Tejuoso.

    Others were board and management of CMC Connect Ltd (Perception Managers), an organisation founded by the celebrant and where he presently presides as the Managing Director. Top echelons of Nigeria’s Integrated Marketing Communications industry and various regulatory bodies such as the Nigerian Institute of Public Relations (NIPR), Advertising Practitioners Council of Nigeria, Public Relations Consultants Association of Nigeria (PRCAN) and the African Public Relations Associations (APRA where the celebrant is currently the Secretary General)) were fully represented.

    The church service was presided over by the Most Senior Pastor of the Grace Assembly, Pastor Femi Paul. He was assisted by Pastor Charles Abraham, Group Managing Director of the LTC Advertising Group. Prof Ajayi, a Reverend, was the guest minister.

    In his sermon, Pastor Paul admonished the celebrant to look back and reflect on the beginning of his 50-year journey on earth and be grateful to God for sparing him and placing him in an enviable position in life. He drew analogy between the celebrant and the biblical seed planted that germinated good fruits and the vague seed that scattered bearing no good fruit. YBO, he said is the purposeful fruit that was planted and yielded great fruits.

    According to Pastor Paul, the celebrant has influenced his community and the people that had come across him positively; creating and giving values to humanity.

    Eulogising the celebrant, Dame Abimbola said the humble and selfless nature of the celebrant endeared him to many that have crossed his part. She congratulated his wife, Oyinkan Badejo-Okusanya and their son Kitan for being lucky to have a husband and father like the celebrant. She prayed for long life, good health and prosperity for the birthday boy.

    The thanksgiving service was climaxed with a breakfast and reception at the event centre of Yard 158. The reception was coordinated by ace comic act, Teju Babyface who was joined by other eminent highbrow comedians, Alibaba and Tee A.

    Members of the Igbobi College Old Students Association, a body where the celebrant is a prominent member, were not left out. They came on stage to render the school song to the admiration of many.

    As part of activities marking Badejo-Okusanya’s 50th birthday, a colloquium was held on January 8, at the Agip Recital Hall, MUSON Centre, Onikan, Lagos. The colloquium discussed the topic, Managing Nigeria’s Image: Whose Responsibility?

    Keynote was delivered by the Minister of Information, Mr. Labaran Maku. The Minister of Foreign Affairs Ambassador Olugbenga Ashiru, was the special guest, Senator Ike Nwachukwu, was the lead speaker.

  • Brand battle of the century: Apple Vs Samsung

    Last year, the biggest Smartphone makers took their battle beyond advertising campaigns into the courtroom. Though the two brands had been unsolved in supremacy war for long, this particular court case was special as it was the first time the parties would be appearing in court against each other.

    The result was a $1.05 billion verdict in favour of American based Apple to be paid by Samsung; a Korean/Japanese technological firm. Several Americans trooped to the streets, happy with the American Judicial system while technological pundits worldwide worried about how the verdict would affect stocks, shares and sales in the months to follow.

    But it is clear that the war is far from being over as both companies have continued to announce ground-breaking technology on their many devices.

    The result is an increased drive to out-perform each other by pumping billions into various research and development projects and a more fervent campaign to consumers to convince them on why they should buy their products. Apple has continued to ride on the success of its self-made platform; the IOS while Samsung is ever reliable on the innovative minds at Google which develop the Android OS.

    Apple, sued Samsung over the latter’s infringement on six of its softwares and designs, which has resulted to what is considered to be the highest penalty ever meted out for patent violation in history.

    The jury in San Jose concluded that, Samsung has violated several of Apple’s patents covering things like bounce-back, Samsung was alleged to have copied Apple’s iPhone in terms of its looks which is rectangular with rounded curves.

    The case didn’t end there as Apple, on August 28th said they wanted the presiding judge Lucy Koh to ban the sale of eight Samsung smartphones in America. Apples sales ban appeal created a sizzling shiver in the industry; it was Samsungs greatest fear, but recently, the sales ban appeal has been overruled, a great relief for Samsung.

    The interesting part is that the legal tussle between Samsung and Apple is quite interesting because these two sworn-enemies are interwoven into each other in a way. Samsung is one of the largest suppliers of hardware components such as memory chips for Apples gadgets, but its phones and tablets which till recent times have used Googles Android operating system.

    While Apple rejoiced at the legal victory of the ruling that was in their favour in America, Samsung was also celebrating their victory over apple in Uk. Not only that, Samsung had filed for sales ban of Apple product in several European countries which includes Germany, Italy, UK, Netherlands and France. Samsung had alleged that Apple had violated the use of its patent, which is described as wireless technology.

    Apple countered that Samsung didn’t license the patent out fairly, which the company is supposed to do under the principle of FRAND, fair, reasonable, and non-discriminatory basis. Though Samsung later withdrew its request on sales-ban of Apple on the premise of protecting consumer choice.

    In all both companies are still doing well, despite the legal morass both firms have found themselves, peace is in sight. According to District court judge Lucy Koh, this was what she told the two warring companies “it’s time for global peace, is there anything the court can do?

  • France wants Google to pay to deliver Ad

    Google faced renewed political pressure in Europe on Monday when France’s technology minister backed suggestions that it should make a contribution to the cost of operating and upgrading telecoms networks.

    Fleur Pellerin said there was a “need to ask serious questions about how web companies can put some money into networks”.

    Her comments came after a French broadband provider blocked its subscribers from seeing the advertisements that fund web companies such as Google. Xavier Niel, the entrepreneur behind Free, which has around 5.2 million subscribers, has complained that Google does not compensate him for the amount of capacity that services such as YouTube consume.

    Ms Pellerin said she had asked Free to lift the embargo on Google and other web advertising, but indicated sympathy with Mr Niel’s position.

    “What solutions do internet providers have when faced with content providers who use their networks but don’t invest in them?” she said at a press conference in Paris.

    Google is likely to fiercely resist political moves to make it pay telecoms firms for carrying its traffic to their subscribers as it would likely mean costs would increase with the popularity of its services. The firm’s massive profitability is based in part on the fact that once it has built web products, the cost of serving them to growing numbers of people remains relatively stable.

    Similar proposals were tabled by a coalition of European network operators at a recent United Nations conference. Google publicly attacked the talks and branded them a threat to freedom on the internet.

    The firm declined to respond to Ms Pellerin’s comments but said it was aware of Free’s actions and was investigating. The minister said she would meet Google executives ahead of a debate on the issue on January 15.

    The controversy is the latest of Google’s regulatory battles in Europe. While a US government investigation last week found that in the most important areas web search and advertising, Google was not guilty of monopoly abuses, a parallel European Commission probe has demanded it changes its practices.

  • Big hat, no cattle

    Talk is free. That is why those who usually do the talk hardly have the inner strength to walk the talk. They simply do what they have the strength to do: talk. They do not have the will, the skill, and the drill to follow-through. They are talkers. Not doers. They are orators. Not go-getters. What they have done in the real sense is that they have transferred the potency in their limbs to their tongues. Alternatively, the strength in their tongues has also gone to their limbs. With such transference, what do you expect? All talk. No action.

    As such, they obviously lack character-strength to roll up their sleeves, muster enough strength of mind to achieve their target. They usually go to sleep when it is time to match their words with action. A typical example is a Nigerian boxer. Samuel Peter. He talked and talked about how he would demolish his opponent. He proved be to be a talkative person, than a boxer. In other words, Peter fought with his tongue. The other boxer fought with his gloves. Peter fought through the media.

    His opponent chose to fight in the square ropes. During the run-up to his last fight, he did not make any untoward pronouncement. He did not boast. He understands that talking comes by nature. He understands that any man who can control his tongue wins. But Peter made so much noise about the fight. He painted pictures of how he would beat his rival silly.

    He ran riot with his mouth. He talked and talked. But, as it turned out, Peter petered out. He lacked the plan and the techniques to put the match under control. In other words, he had a big mouth, but no punch. In simple term, he lost the match. Did you not watch the match?

    Somehow the situation is akin to the loud-talking cowboy who applied to a western banker for a loan. The banker, making sure his loan would be repaid, asked his neighbour, an Indian, if he regarded the cowboy as a good credit risk. The Indian pondered the question a moment, gazed at the clouds, scratch his head, and replied, “Big hat, no cattle.” Big hat, no cattle, means someone who boasts a lot but doesn’t have the means to back it up. In a nutshell, Samuel Peter boasted but lacked the will to see him through. Who else has a big hat, and no cattle? Nigeria. How? Come along.

    Nigeria has low Internet penetration; do not mind MainOne, Glo1, and all those gibberish. There is low broadband internet access in Nigeria. It is however not surprising that the country’s tele-density is improving. That is why Nigeria has over 70 million subscribers. The surprise element is that the country achieved this remarkable feat without the necessary infrastructure such as power, fibre optic, road network, adequate security among others.

    Now, because these things are not available, the telcos have become mini-local governments. How? They generate their own power, provide their own security personnel, erect fibre optic cables and backbone to support their networks, construct network of roads in remote areas where none existed and more.

    This is no big deal, you would say. But think about this. Each of the telcos, viz, MTN, Airtel and Glo paid about $265,000 licence fees in 2001. Thereafter Glo paid about $300,000 for a bouquet of license as the second national operator (SNO). Later Etisalat paid about $400,000 for a GSM licence. At the conclusion of the auction bid in 2001, the industry regulator promised to plough this largesse to provide telecom infrastructural backbone for the telcos. After that, what happened? Big hat. No cattle.

    There was so much talk about what would be done. After all that was said, nothing was done. Now the same authority is shouting itself hoarse over the perennial poor quality of service. Isn’t it obvious that the basic systems and services that are necessary for smooth telephony delivery are lacking?

    Ditto for the Internet access. The Commonwealth Telecommunications Organisation (CTO) posited that broadband access in Nigeria and Africa is not high because of inadequate number of fibre optic link along Africa and within Africa, connecting the various countries and cities. Bridging the digital divide on the continent with the infrastructural facilities that are very expensive would be very difficult to accomplish without government intervention.

    This is because it is only very few service providers that would be able to provide adequate broadband infrastructure. An egghead at the CTO pointed out that many countries have not got investment in this area since 1990 because of the World Bank’s impression that the private sector would do all the funding of infrastructural provisioning for ICT. Private companies like MainOne and Glo1 that have invested in areas like internet and broadband access would require much longer payback time. That is why it is important for government to get involved.

    But past and present governments have paid lip service to the provision of infrastructure in this area. Like the cowboy who desired a loan facility, Nigeria has become a ‘big hat and no cattle’ country. To get things moving in the right direction, the telcos and internet service providers should talk less and deliver more.

  • Campari unveils new TVC

    To enhance the its brand, a new television commercial

    (TVC), has been launched for the world’s best known aperitif, Campari, with the title “Unstoppable”.

    The commercial blends the drink’s stimulating and sensual essence with the optimistic nature of the national character to create something uniquely Nigerian.

    According to a source from the ad agency that created the TVC, “Unstoppable” offers a glimpse into the life of an inspiring and charismatic Nigerian man played by David Gyasi, star of the movie The Cloud Atlas. “As we follow him through his work day and into the evening, he is seen enjoying Campari with friends before meeting an elegant and sensual woman, and a fellow Campari drinker, at a bar. The scene ends with the stylish and refined couple striding forward, leaving the viewer with a sense of intrigue and anticipation at things to come,” he said.

    Explaining the rationale behind the new creative work for the brand to our reporter, Richard Black, Marketing Director, Campari International, and who also oversaw the creation of the new campaign said: “We wanted to reflect the hope and positivity which characterise the Nigerian consumers, whilst staying true to the vibrancy and elegance of the world’s best-known aperitif. The Italian passion of Campari and the optimism of Nigerians are natural partners, which combine to create a sense of anticipation of things to come and a belief that anything is possible,” he added.

    The 45seconds unstoppable campaign has been aired in almost all the leading television stations and some payTV channels.

  • Noah’s Ark empowers school

    In furtherance of its Corporate Social Responsibility (CSR) initiative to give back to the society which it started last year, one of the leading new generation creative Advertising Agencies in Nigeria (AAN), Noah’s Ark Communications Limited has organised a three-day workshop on Creative Photography and Makeup for the students of Wasimi Community Senior School, Maryland, a neighbourhood school to the agency’s office. This also included an introduction to Entrepreneurship session

    The Corporate Social Responsibility initiative was carried out in partnership with an online group of Nigerian Makeup Artists known as Nigerian MUA’s. Some of its members were present and others made donations of makeup products & supplies to the school; namely -Zaron Hair & Makeup Limited, Hegal & Esther as well as Port Harcourt based Gift’s Daughter. The initiative also enjoyed the support of the two major brands in the agency’s portfolio – Indomie and Mr Biggs.

    Speaking at the workshop, the Managing Director, Noah’s Ark Advertising Limited, Mr Lanre Adisa explained that the company decided to expand the frontiers of its CSR initiative beyond the donation of solar reading lamps which was done last year to empower the student and help them to shape their future by impacting on them skills in the areas of Photography and Makeup.

    “For us at Noah’s Ark as a socially responsible corporate citizen, we believe in contributing our quota to the society by giving back in our own little way, we started this last year with the donation of reading lamp to the students and this year we are trying to impact their world by helping them take up careers in Photography and Makeup.

    Adisa noted that the three-day workshop will go a long way in future career development of the benefiting student as some of them may take interest in either of the two key areas and develop to become professionals of repute in the future and to become entrepreneurs thereby creating job for others.

    On the choice of only Wasimi Secondary School, Maryland, Lanre Adisa stated that the agency believes in starting its CSR drive by directly touching lives and impacting on its immediate environment in which the school is located. He hinted that the agency has the plan to adopt the school and support it in different ways from time to time.

    Responding on behalf of the school, the Vice Principal, Wasimi Community Senior Secondary School, Mr Abdul-Kabir Abubakar described the workshop as an opportunity of a lifetime which will go a long way in the lives of the students. He thanked the agency for lending a hand to the Government and the school to prepare the student for the future and for choosing the school.

    Some of the students who participated in the three-day workshop established that they learnt new skills in photography and make up as well as entrepreneurship skills which they hope to put to use in the nearest future, They commended Noah’s Ark Communications for the gesture.

    During the first two days of the workshop, the student were taught different skills such as how to handle a camera, creative photography (practical demonstration& photo session) and Makeup (Basic makeup techniques and simple makeup hygiene while on the third day ,the students were hosted to a small party.

  • CSR: MTN empowers young entrepreneurs

    Adetola Adebowale has won the inaugural MTN Business Grant Competition.

    At the award and prize presentation, held recently at the Banquet Hall of Oriental Hotel, Lekki, the graduate of the University of Lagos and Fate Foundation’s Aspiring Entrepreneurship Programme Batch 34, was unveiled along with two other runners-up which include the Titus Igwe twins and Terseer Ugbor.

    The winner was presented with an entrepreneurship financial grant of N20 million while the runners-up received N5 million each.

    The competition is an entrepreneurship aid aimed at helping bright Nigerian youths, who have developed satisfactory business plans and are willing to pursue them. The competition is the latest innovation and addition to the MTN Leadership Summit which, over the years, has given Nigerian youths the platform to develop and drive their visions.

    According to Imamoke Ogoro, Senior Manager, Master Brand, MTN, ‘the strategy of the summit is to act as a platform for networking. Aside that, it became imperative not just to bring people together to get excited and motivated after a series of motivational talks but to help bring their dreams alive’.

    She added that, because MTN has always striven to give Nigerians the opportunity to live the richer life, the introduction of the Business Grant Competition, to give financial assistance to the best among the nation’s budding entrepreneurs become necessary.

    At outset, Wale Adeniranye, one of the panelists, said, over 2000 business plans were received. These plans were pruned to 40 per region from where they were screened for the final 12 entries. It was from among these final entries that the eventual winner, Adetola Adebowale, emerged for his business plan for Wapa Apparel, a fashion consultancy and garment manufacturing outfit; alongside the two runners-up.

  • Challenges of traditional and experiential marketing

    Marketing is the bedrock of every business. It enhances all-round growth. Experience has shown that consumers would rather have a taste of available products before making their choice, instead of relying on advertisement. This discovery heralded experiential marketing, which allows consumers to feel, taste and connect emotionally with products. This approach is expensive but efficient. The traditional marketing option saves cost but it is not as effective. Finding a balance between them is now of concern to marketers. Raji Rotimi Solomon reports.

    Marketing differ on approach and style. They have different ways of achieving results in their campaign. Some prefer to do it the old, traditional way and others go for the new, modern approach. These approaches are the traditional (old) and experiential (new) marketing.

    Some experts keep to the traditional marketing, their line of arguement stating that this type of marketing reaches out to more people than the experiential marketing that would only touch few people. According to Mrs Wunmi Enilo an expert marketer said “using the mass media to convince the people is actually effective and pocket friendly. most times i suggest traditional marketing for clients because we are not restricted to the number of people that would get the information. Take for example we want to advertise an energy drink, it is a youth oriented product but we can as well put it on the Tv for everybody and you would be surprised that even the older people would recommend this energy drink for a younger person so i think that restriction is taken off..”

    Traditional marketing gains customers by elucidating features and benefits of a product or brand, promises, catch-phrases, product benefits, guarantees, and every other information you want a potential customer to know are all inculcated either in a TV commercial, website, prints, or radio. Customers are to reflect on the information and decide whether to go for the brand or not.

    In this concept of marketing, the buying decision is left totally to the consumer who is either convinced or not. A weak conviction might turn-off a potential customer from a good brand or product while a strong conviction might as well pique the interest of a consumer to a less superior brand. It’s all about verbal or visual conviction. Examples of typical traditional marketing abound on our TVs, radios, magazines, newspapers, banners, websites among others. It is more about creating awareness with a little explanation.

    Experiential marketing is a concept that integrates elements of emotions, logic and thought processes to connect with the consumer. According to Kevin Johnston, experiential marketing as a concept appeals directly to the senses through touch, sound, smell, taste and sight. The objective of experiential marketing is to create the connection wherein the consumer responds to a brand or product both emotionally and rationally.

    Experiential marketing stirs up emotional reaction which eventually arrests your interest and creates desire to take action which usually comes in form of purchase. Just like the name implies, experiential marketing is meant to give your consumer an experience they would forever remember. Not only that it connects with the consumer’s emotions and sensibilities directly, it also gives room for immediate feedback.

    You can test the pulse of your brand in the market and at the same time put every promise into practice. By understanding what the consumer is likely to feel or think, it is possible to get an idea of how to drive the customer in a direction that will relate with the product and lure them to take action. For Mr Ayo Adefajo, a experienced concept developer and marketing strategist said “experiential marketing is a good approach but the only king size issue most marketers have with it is that, it is quite expensive to run and most brand owners don’t want to pay for the services so most times i advice clients to juggle the two together for maximum result.”

    Bringing it home, in recent times, many organisations, advertising agencies and marketing practitioners are buying into the idea of experiential marketing. Many brand owners are excited at the different possibilities that it offers; it is the winning approach to marketing. When a brief is given, activation plan is developed in a manner that suits the product or brand in focus and most times brand owners have a say in the development of such activation plans.

    Most marketing communication outfits now incorporate experiential into their work scheme though it requires a specialist skill to carry out experiential effectively. Products, such as Safeguard soap embarked on experiential marketing when they came up with the wash your-hands-stay healthy concept.

    They went in their trucks to test Safeguard soap in a hand washing campaign. Ariel at one time also adopted the experiential approach when they organised a washing contest in various places to test the power of the detergent in full glare. Harpic didn’t only go experiential; they also placed the responses and feedbacks they got from it on their TV Ads, though some were created.

    Moving away from product based brands, corporate brands who offer intangible goods like banks also adopt the experiential, Diamond Bank recently launched their ‘Bank on Wheels’ campaign; this takes the bank away from the four walls of the banking hall. This campaign connects with different consumers in the comfort of their houses, customers can carry out every and any transaction right there in the truck. Customers can also make complaints.

    As effective as experiential marketing is, it has got a major setback which is a point of controversy for marketing experts in the country. It cost an arm and a leg to execute a brand activation plan. First, for consumer based product, product samplings and give away consumes a huge chunk of the budget, setting-up in a location, sometimes battling touts could be another challenge for those that do general market space campaign.

    With all these, most experiential marketers tend to charge high, and with the crushing effect of global economic melt-down, which has made most companies to cut down on their marketing communication budget, it puts both brand owners and marketers in the spot. In some cases, brand owners would give a go ahead for brand activation and at the end of the exercise they are not paid and most times money used for product brand activation wis loaned from the bank.

    Falling back to traditional marketing, the argument is, it is definitely cost effective but maybe not as efficient as experiential, therefore balance is needed, compromise must be reached. To reach this compromise an industry expert said: “The aim of experiential marketing is to make the customer relate, feel, think, engage, reflect with the product, brand or company. Aren’t those goals the aim of every marketing plan? If they are not, something is wrong with the marketing plan.