ADOGA: Dear Omobola, my name is Adoga, from

Makurdi, Benue State.

I retired from the Nigerian Railway Cooperation in February 2015.

My PFA is Premium Pension. In 2016, I joined Leadway Pensure for Annuity. Up till now, my 2.5 per cent is yet to be paid. When l visited the premium office in Makurdi, I was asked to apply for  payment, which I did since July, this year. Please help me.

PENCOM: Payment has been made into your Retirement Savings Account. Please contact your Pension Fund Administrator.

ODUNAYO: Dear Omobola, when I lodged a complaint against the non-payment of my late brother, Police Corporal Odunayo’s benefits, you asked me to purchase last Wednesday’s edition of The Nation, which I did. But nothing about my case was mentioned.

I even bought a copy of the following day’s edition. Still, nothing came out.

He left young children behind. It is almost five years that his pension has not been paid. Kindly help us.

His PFA is Premium Pension. He died in 2015. While the documents were submitted, the verification was done at the headquarters at Eleweran and even bank statement has been submitted. Yet, we have not got any message from the PFA. Kindly assist us.

PENCOM: PFA says you are yet to provide complete documentation to begin processing. Please visit your PFA and provide the required documentation.

LAURENCE: I wish to express my joy to The Nation and National Pension Commission. I call on the commission to, however, rescue me from dual PIN palaver that I have suffered for long.

Special thanks to Mr Laurence Ogungbemi of Stanbic IBTC Pension office Abakaliki, Ebonyi State.

I travelled to Makurdi, Benue State to process my pension payment. But I was frustrated because they attend to one person per day.

The Makurdi branch of Stanbic IBTC Pension should be closed down since they only attend to one person daily.

PENCOM: Carry out the Data Recapture with your preferred PFA to resolve the issue of double PIN.

ABUBAKAR: Hello, my name is Abubakar. I am a next of kin. The president’s approval of outstanding pension indicated that the 2014 retirees could benefit from it.

But my father died in 2013. Will his death benefit also be paid and what is consolation? How long does it take on average? Thank you.

PENCOM: Please note that for your father’s death benefits to be paid, you must submit some documents to his Pension Fund Administrator (PFA) for processing. If you have done this, please forward to the commission the following details: his RSA PIN, full name, that  of PFA as well as other vital information to enable the commission investigate further. Thank you.

OHAI: My name is Ohai. My PFA is Premium Pension. l would like to know the category of retirees being paid? When will  this year’s retirees receive their benefits and is there any form to be filled by retirees after verification and taken to court for attestation.

PENCOM: Please confirm if you have done your verification and enrolment. If yes, kindly provide your RSA PIN to enable us investigate further. Please note that you do not need to go to court for any attestation.

ANNONYMOUS: Hello, my name is Akera. I went for my pre-retirement training on July 8, 2019 at Lafia, Nassarawa State and was registered.

Expectedly, on July 6, 2020, I retired from the Federal Ministry of Education. Unfortunately, when I went to process at Stanbic Ibtc office in Makurdi, Benue State where I discovered another PIN was created without my knowledge.

Two years after my retirement, I have  not been paid anything because of the dual PIN issue. I had so many capturing, applications  on this issue no avail.

I have health challenges. Fortunately, all money like my accrued right, is in my genuine account with Stanbic Ibtc Pension Managers.

Thanks to the National Pension Commission (PenCom) for your exploits in the sector.

PENCOM: Contributions have been reconciled into the valid PIN account with Stanbic IBTC.

Please visit Stanbic IBTC for details.

SAHABI:  Hello. I write to complain about my late husband Dr Sahabi, who died in 2013, but his pension is yet to be paid. His PFA is Pal Pension. He worked at FMC. Thank you.

PENCOM: Send RSA details

INSPECTOR MADUFOR: Good day, I retired in 2017. Kindly advise me on the action to take for my pension to be paid.

PENCOM: Send RSA details.

UWEM: Good day, my uncle,  Godwin, was a teacher at Poly Staff School, Ibadan for years. He was  retired five years ago without any gratuity.

At present, he is languishing in hunger. He has turned a street beggar and his children roam the streets of Ibadan in search of what to eat.

Every effort to meet the Provost of the polytechnic proved abortive. Please, help to savage the elderly man and his suffering children?

PENCOM: Please provide your uncle’s PFA and RSA PIN details to enable the commission investigate further.

ANONYMOUS: Good day, I will like to know how long it takes to get PENCOM’s approval for payment of accrued rights for someone who died in active service.

PENCOM: Please note that the payment of accrued rights of deceased employees of treasury-funded MDAs is subject to the release of funds by the Federal Government.

ADETUNJI: Good day, I am Adetunji from Ibadan. My daughter has got a job and was asked to open a Retirement Savings Account. Please, how do we go about it? Thank you.

PENCOM: Please visit the commission’s website at http://www.pencom.gov.ng for a list of Pension Fund Administrators (PFAS) and their contacts. Feel free to contact any of them so they can advise you of their nearest branch close to you.

They would assist you in the opening of a Retirement Savings Account (RSA) for your daughter. Thank you.

The Pension Transitional Arrangement Directorate (PTAD) is working to gain pensioners’ confidence, its Executive Secretary, Dr Chioma Ejikeme, has said.

She spoke during the kick-off of the Directorate’s Customer Service Week in Abuja and Lagos.

The week’s theme is: “Celebrate Service”.

She said they want pensioners to be rest assured that PTAD, in addition to working hard to ensure that their pensions and other retirement benefits were paid promptly, is committed to their welfare.

She stated that the Week draws their attention to the importance of customer service and the people who provide it, the need to boost morale and teamwork, reward employees for the significant work they do and raise awareness of the value of customer service.

The National Co-ordinator and Chief Executive Officer, SERVICOM Office, Nnenna Akajemeli, commended PTAD for its services, adding that there is a significant drop in the number of complaints.

ABIMBADE: Good day, I am  Abimbade. I retired as a primary school teacher on August 2016 as an headmaster on level 14 11 . My RSA is  First Guarantee pension limited . I have been paid but my complaint is that my pension was calculated with 1311 instead of 14 11  the lump sum given to me is less than what I should have been paid. My colleagues that I was appointed with in the same period were paid more. I need your assistance in this regards .Justice to one should be justice to all. I will like pencom to look into my case. My hearth bleads due to this injustice. Hope to hear from you soon.

DOGARA: Good day, my name is Dogara.i retired from senate of the National Assembly NASS  in 2007. I have been enjoyig my monthly benefits.from my PFA,  IEI Anchor Pension since then. Unfortunately, sometimes in 2018.i was told there were some issues between my PFA, PenCom and the NASS of which that should be treated justifiable, judiciously and emphatically. .Please, l am living with acute diabetes which you know it needs sensitive and urgent attention. Kindly help me to see that tge outstanding payments are made to me to speed up my  treatment

AJALA: Greeting to PENCOM staff and The Nation. My name is Ajala i retired from NCS in  June 2009. My complain is on the increament approve by President Muhammadu Buhari for pensioners last year. My Pension Fund Administrator is Sigma Pension. I visited my PFA on September 19 and was told that there was no remitance from PENCOM. Kindly help push so that I can get my lumpsum.

ADEOSUN: I am Adeosun, I retired on February, 2018 and my documents were duly submitted to LASPEC towards the end of  year 2021 and re-submitted again in July this year. My PFA is LEADWAY Pension. My repeated calls to LASPEC are not yielding any result.

Could you please help me find out the cause of the delay in payment

LADIPO: I am Ladipo, again I say thank you Omobola for steadfastly remaining the audible voice of the retired voices. Please let the DG PenCom realize that the naira has been totally oppressed and rendered almost worthless for most of the pensioners. The Federal Government this year raised the Civil Servants Travelling Allowance[TA];and is about to raise their salary to cushion inflation effect. The Minister for Labour and Employment in one of his remarks said the adjustment had become imperative to reflect what is happening across the globe. Please let Mrs. Dahir-Umar reflect this in our 2023 promised enhancement.

GEORGE: Dear Omobola,  l have not been paid  my pension  allowances for 2 years now.  I have  done my validation  to no avail. Please help. I retired  from UPTH  Port Harcourt.

EBITARI: Good day, My name is Ebitari. In response to the question from The Nation Newspaper which is the name of my Pension Fund Administrator, my PFA  is Premium Pension Limited. I worked with NIPOST for 16 years. I transferred to Bayelsa State Government on November 16, 2006. I retired on October 10, 2020. Thank you

OMOBULEJO: I am Omobulejo, I retired on August 15, 2020 at the Vintage Press Ltd. Since November 2021 when I regularised my documents with Stanbic IBTC which they confirmed as okay. Since then they have been sending me messages to be patient. How long will it take to pay me. I have no job at hand. Thank you.

THE NATION: The newspaper will intervene. Therefore, ABIMBADE, DOGARA, AJALA, ADEOSUN, LADIPO, GEORGE, EBITARI, OMOBULEJO should look out for the newspaper from next week Wednesday for responses from PENCOM and subsequently every Wednesday for pension news

The National Pension Commission (PenCom) recently issued Guidelines on Accessing Retirement Savings Account (RSA) Balance towards Payment of Equity Contribution for Residential Mortgage by RSA Holders.

According to the commission, this laudable development has actualised the provisions of Section 89 (2) of the Pension Reform Act (PRA 2014), which provides that “a Pension Fund Administrator may, subject to guidelines issued by the Commission, apply a percentage of the pension assets in the retirement savings account towards payment of equity contribution for payment of residential mortgage by a holder of Retirement Savings Account”.

In line with its consultative approach, PenCom obtained input from stakeholders in the housing development and mortgage financing sectors and the pension industry to ensure more efficient utilisation of retirement savings for residential mortgage. Specifically, the Guidelines set eligibility criteria for RSA holders and established documentation standards and implementation modalities for Licensed Pension Fund Operators (LPFOs).

Key highlights of the Guidelines

 

Coverage

The Guidelines cover salaried employees or self-employed persons in active service who are making monthly/periodic contributions to their RSAs. A Contributor under the Micro Pension Plan (MPP) is also covered.

 

Eligibility

The Guidelines provide that an interested RSA holder who is the applicant must have an Offer Letter for the property duly signed by the property owner and verified by the Mortgage Lender. The RSA of the applicant must have both employer and employee’s mandatory contributions for a cumulative minimum period of 60 months (five years). Married couples, who are RSA holders, are eligible to make a joint application, subject to individually satisfying the eligibility requirements. If registered before July 1, 2019, RSA holders must have their records updated through the RSA data recapture exercise. Application for equity contribution for a residential mortgage must be done in person and not by proxy. It is imperative to note that RSA Holders with less than three years to retirement are not eligible.

 

Limit for equity contribution

The Guidelines set the maximum amount that can be withdrawn as equity contribution for a residential mortgage at 25 per cent of the total RSA balance as at the date of application, irrespective of the percentage of equity contribution required by the Mortgage Lender. Where the value of 25 per cent of the RSA is lower than the equity contribution required by the Mortgage Lender, the RSA holder is required to deposit the difference with the Mortgage Lender before 25 per cent of the RSA balance can be applied as equity contribution. Meanwhile, where the value of 25 per cent of the RSA balance is more than the required equity contribution, the RSA holder can only access an amount equivalent to the equity contribution required by the Mortgage Lender.

Meanwhile, the Guidelines allow applicants to utilise the contingent portion of their Voluntary Contribution (VC) for equity contribution, in line with the Voluntary Contribution Guidelines under the Contributory Pension Scheme (CPS).

Notwithstanding the above provision, NSITF and Pre-Scheme contributions in respect of an active RSA contributor may form part of the RSA balance in determining the 25 per cent equity contribution subject to the applicant fulfilling all other requirements. If an RSA holder wishes to include the contingent portion of VC, NSITF and Pre-Scheme contributions to his equity contribution, the applicant must sign a consent form with the PFA to that effect.

 

General rules

An RSA holder can only access his RSA once for the purpose of equity contribution for a residential mortgage. Where an RSA holder had accessed the RSA balance for residential mortgage and 25 per cent due to loss of job, the RSA holder is allowed to access lump sum at retirement provided that the RSA balance is sufficient to procure a programmed fund withdrawal or annuity for life in accordance with the extant guidelines issued by the Commission. It is noteworthy that when an RSA holder accesses the RSA balance for a residential mortgage, the RSA holder signs a consent form with the PFA before accessing 25 per cent due to job loss. Similarly, where a pension contributor had accessed the RSA balance due to job loss, the RSA holder signs a consent form with the PFA before accessing his RSA balance for a residential mortgage.

At this juncture, it is essential to state that this innovative development provides access to equity finance for RSA holders in the CPS, which will improve their living standards by facilitating their ownership of residential homes during their working life. The Commission is optimistic that this development will enhance enrolment in the CPS as an incentive for employees yet to open RSAs.

• To be continued next week.

As stated in the guidelines by PenCom: “The RSA holder shall be in active employment, either as a salaried employee or as a self-employed person. If registered before July 1, 2019, he or she must have updated records through the RSA data recapture exercise.

“Application for equity contribution for residential mortgage shall be in person and not by proxy. For the purpose of equity contribution for residential mortgage, an RSA holder can only access his/her RSA once. The RSA holder and the mortgage lender shall indemnify the PFA on the exclusive use of the funds released from the RSA for payment of equity contribution.

“Where an RSA holder had accessed his or her RSA balance for residential mortgage and 25 per cent due to loss of job, he or she shall access lump sum at retirement in line with Section 7(1)(a) of the PRA, 2014 subject to guidelines issued by the Commission. Where an RSA holder had accessed his or her RSA balance for residential mortgage, he or she shall sign a consent with his or her PFA before accessing 25 per cent due to loss of job.

“Where an RSA had accessed his/her RSA balance due to loss of job, he or she shall sign a consent with his or her PFA before accessing his RSA balance for residential mortgage. The PFA shall ensure that applications for equity contribution by RSA holders meet the requirement of these guidelines. The PFA shall maintain a Record of Applications received from RSA holders for payment of equity contribution from RSA for residential mortgage,” the guideline read.

 Achieving PRA 2014 goals

The Director-General, PenCom, Mrs. Aisha Dahir-Umar said the release of guidelines on accessing RSA balance for equity contribution for residential mortgage by RSA was in line with the provisions of Section 89 (2) of the Pension Reform Act (PRA 2014).

Mrs Dahir-Umar stated that to give effect to Section 89(2) of the PRA 2014, the commission engaged stakeholders in the housing development and mortgage financing sectors as well as the pension industry for the development of the guidelines that would allow RSA holders to utilise a portion of their RSA balance as equity contribution for residential mortgage.

AIFIJEH: Hello Omobola, I am Ifijeh, a state retiree

with Federal pension share. I complained of the non-payment of my pension in 2015. Till date, I have not received my pension arrears (that is, from August 2008 to 2011) in spite of the information requested and provided by me.

PENCOM: Kindly provide your PIN.

RABE: Hello, my name is Rabe. Since I retired in June 2007, I have not received my pension contributions.

I registered with ARM Pension. I did the usual verification some years back, yet I have not been paid. Hope you will help. Thanks.

PENCOM: PIN is incorrect and please provide your employer name

ADOGA: Dear Omobola, my name is Adoga from Makurdi, Benue State. I retired from the Nigerian Railway Coporation in February 2015. My PFA is Premium Pension. In 2016, I joined Leadway Pensure for Annuity.

Up till now, my 2.5 per cent is yet to be paid. When l visited the premium office in Makurdi, I was asked to apply for payment. I did since July. Please I want you to help me.

PENCOM: Payment has been made into your Retirement Savings Account. Please contact your Pension Fund Administrator

EBITARI: Hello, my name is Ebitari and my PFA is Premium Pension. They refused to pay my contribution. I work with NIPOST, Bayelsa for 16 years and transfered my service to the Bayelsa State Government where I retired in 2020.

Since then, I have been on Premium Pension to pay the balance in my Retirement Savings Account (RSA) but up till now, they have not paid me.

PENCOM: The PFA does not have your complete documentation. Please visit the closest branch of your PFA and resolve the issue.

ANNONYMOUS: I have a problem with my pension. A police officer, my pension has not been paid into my pension account since 2017.

I have been on this for the past three years by moving from one office to another but my efforts proved abortive. Kindly help me.

PENCOM: Kindly provide your name and PIN.

ODUNAYO: Dear Omobola, I  lodged a complaint against the non-payment of the benefits of my late brother, Police Corporal Odunayo and you asked me to purchase last Wednesday’s  edition of The Nation, which I did but nothing about my case was mentioned.

I bought the one of the following day, yet nothing again.

Kindly help us because he has young children. It is almost five years that his pension has not been paid. His PFA is Premium Pension.

He died in 2015 and the submission of documents and verification were carried out at the Police headquarters at Eleweran.Also, the bank statement has been submitted. Yet, we have not got any message from the PFA.

Kindly assist us.

PENCOM: PFA says you are yet to provide complete documentation to begin processing. Please visit PFA and provide the required documentation.

LAURENCE: I express my joy to The Nation and National Pension Commission.

I call on the commission to rescue me from the problem of dual PIN.

Special thanks to Mr Laurence Ogungbemi of Stanbic IBTC Pension office, Abakaliki, Ebonyi State.

I travelled to Makurdi, the Benue State capital to process my pension. But I was frustrated because they attend to only one person daily.

The Makurdi branch of Stanbic IBTC Pension should close since they only attend to one person daily.

PENCOM: Do the Data Recapture with your preferred PFA to resolve the issue.

ALHASSAN: My name is Alhassan. I served at the College of Education, Minna and retired on  July 15, last  year. My PFA is Stanbic IBTC Pension.

I am yet to get my retirement benefits.

Kindly assist me to find out the reason for the delay. Thank you.

PENCOM: Kindly provide your PIN.

The insurance industry has been unable to deepen penetration due to low awareness of operators’ products  by the people.

The National Insurance Commission (NAICOM) has blamed insurance firms for the development, urging them to advertise their products to create awareness and deepen penetration.

The commission has also directed the firms to increase their budget on marketing and advertisement to educate and improve awareness on the benefits of insurance.

The Commissioner for Insurance, Sunday Thomas, represented by Head, Corporate Communication and Market Development, NAICOM, Rasaaq Salami, spoke at the unveiling of Anchor Insurance Limited’s logo and television commercial in Lagos.

He said the company’s TV commercial is in line with the commission’s agenda to create awareness and boost uptake of insurance by the public.

While encouraging the company to do more advertisement, he stated that the commission was proud of Anchor because it is also doing well as an underwriter.Anchor Insurance Managing Director, Augustine Ebose, stated that there was the need to come up with a better logo identity that speaks into the brand’s journey to the future.

The National Pension Commission (PenCom) has urged employers  to provide more benefits to their employees upon retirement.

The call is coming against the agitations by some employees and retirees in the public service to be exempted from the Contributory Pension Scheme (CPS),

Its Director-General, PenCom, Mrs. Aisha Dahir-Umar in a statement, however, said the pension contributions and Group Life policy, which the Pension Reform Act (PRA) 2014 mandates employers to provide for their employees are the barest minimum.

She stated that the PRA 2014 allows employees to go beyond the minimum to enhance the retirement benefits of their employees.

Mrs. Dahir-Umar said the implementation of the CPS had been adjudged as successful by critical stakeholders but that there were agitations from some quarters to be exempted from the scheme.

Specifically, she said the remedy for exit agitations from the CPS could be found in Section 4(4)(a) of the PRA 2014, dealing with the payment of additional benefits upon retirement.

Section 4 (4)(a) states: “Notwithstanding any of the provisions of this Act, an employer may elect for payment of additional benefits to the employee upon retirement.

She said: “Some retirees in the public service complain about low pensions. As with every human endeavour, the CPS has its share of challenges. However, these administrative challenges could be addressed within the framework of the CPS. Stakeholders must support and strengthen the CPS since the challenge of low pension can be adequately resolved within the framework provided by the scheme.

“The CPS is a sustainable pension system that has proven its capacity to achieve the ultimate goal of providing a stable, timely, predictable and adequate source of retirement income for employees in both the public and private sectors in Nigeria.

Read Also; PenCom denies N3m salary per worker

“The CPS is based on the PRA 2014, a comprehensive well thought legislation for providing pension and retirement benefits to workers. The PRA 2014 is in line with Section 173 of the 1999 Constitution of the Federal Republic of Nigeria (as amended), which guarantees the right to pensions for all public officers.

She listed steps that employers could take to enhance employees’ pensions and retirement benefits as folows:

• Upward review of employer’s 10 per cent contribution

Low pension received by some retirees was one of the arguments for proponents of exemption from the CPS. The PRA 2014 provides a minimum contribution of 18 percent of the employee’s monthly emoluments in the ratio of 10 per cent by the employer and eight per cent by the employee. The Contribution Rate referred to above, stipulated by Section 4(1) of the PRA 2014, is only a legal minimum, which can be enhanced through a collective agreement between the employer and employees. An employer may also  bear the entire burden of contributions.Thus, if the employer’s contribution rate of 10 per cent is inadequate to give employees adequate pensions, employers may consider increasing the employer portion of the pension contribution.

• Payment of additional benefits to employees

The PRA 2014 provides that notwithstanding, the pension contributions made by employer and employee,” an employer may agree on the payment of additional benefits to the employee upon retirement”.

Accordingly, any employer may wish to provide more benefits in the form of gratuity to its employees upon retirement.

• Review of accrued pension rights/Implementation of pension increases for CPS participants

The PRA 2014 provides for review of Accrued Pension Rights for employees in the public service of the Federation by the Federal Government, from time to time, in line with the provisions of the 1999 Constitution of the Federal Republic of Nigeria (as amended). The amounts derived from such reviews are to be paid by the Federal Government and credited into the RSAs of Federal Government’s employees and retirees.

The government had released funds for settlement of pension increases to retirees under the Defined Benefits Scheme (DBS) for 2007 (15 per cent), 2010 (33 per cent) and 2019 (consequential adjustment).

Meanwhile, funds were not provided to pay pension increases for retirees under the CPS. Implementing pension increases would substantially address the issue of low pensions for all Federal Government retirees under the CPS.

• Institution of other social security benefits

Nigeria needs to institute Zero Pillar Pensions in the form of a social security benefit, which is recognised and provided for under Section 16(2)(d) of the Constitution of the Federal Republic of Nigeria 1999 (as amended).

The absence of other social security benefits in Nigeria is partly responsible for the clamour by the retirees for exemption from the CPS. A Zero Pillar Pension Scheme would go a long way to alleviate the sufferings of all Nigerians, irrespective of whether or not they had formal employment. It will also augment earnings from occupational pensions.

ANONYMOUS: Good day, can you help us intervene in retirees’ affairs with Premium Pension. Their desk officers seem not to be updated with the new regulations on retirement benefits. I was told the regulations haven’t been sent to them from PenCom. They said they were yet to be given the go-ahead to verify retirees. They are also not advising the retirees on documents to present as specified in the new regulation. Does it mean this year’s retirees cannot do verification?

PENCOM: Please visit your PFA to carry out verification. The exercise commenced in June, this year. The revised regulation on retirement and terminal benefits is available on www.pencom.gov.ng

ANATE: Good day, my name is Anate. I requested 25 per cent of my pension benefit from IEI Anchor Pension. My employer and I have submitted needed documents and information to them since May, this year. Their reason for the delay is that they needed approval from PenCom to deduct the excess payment from my account before I can be paid. Please I need your kind support to facilitate the process because it is taking too long. Thank you

PENCOM: Your application is being processed

LADIPO: Dear Omobola, thank you for not allowing the voiceless pensioners to die in penury while those who trampled upon their rights are enjoying a relationship between Dubai and Niger Republic. Please, with the deplorable state of the naira; remind PenCom of the pension enhancement promised.

PENCOM: The next pension enhancement is due in 2023

STEPHEN: I am a staff member of one of the federal tertiary institutions. My RSA contributions for January to August 2020 have not been credited to my account. I am told the fund is yet to come from PenCom. My PFA is Stanbic-IBTC Pension. Kindly help.

PENCOM: Tertiary Institutions migrated to IPPIS effective 01 February, 2022. Kindly liaise with IPPIS to sort out the complaint.

OHAI: My name is Ohai. l would like to know the category of retirees being paid? When will 2022 retirees begin to receive their benefits and is there any form to be filled by retirees after verification and taken to court for attestation? My PFA is Premium Pension.

PENCOM: Please confirm if you have done your verification and enrolment, if yes, kindly provide your RSA PIN to enable us to investigate further. Please note that, you do not need to go to court for any attestation.

LAURENCE: I sincerely express my joy to The Nation and the National Pension Commission. I call on the commission to rescue me from dual PINs that I have suffered for long. Special thanks is for Mr. Laurence Ogungbemi of Stanbic IBTC Pension office, Abakaliki, Ebonyi State. I travelled to Makurdi, the Benue State capital to process my pension payment. But, I was frustrated because they attend to one person daily. The Makurdi branch of Stanbic IBTC Pension should close since they only attend to one person daily.

PENCOM: Go and carry out the Data Recapture with your preferred PFA to resolve the issue of double PIN.

ALHASSAN: My name is Alhassan. I served at the College of Education Minna and retired on July 15, 2021. My  PFA is Stanbic IBTC Pension. I am yet to be paid my retirement benefits. Kindly assist me to find out the reason for the delay. Thank you.

PENCOM: Kindly provide your PIN

HUSSAINI: Dear Omobola, my name is Hussaini. I retired in July 2007 as an officer on grade level 09 step 4. My PFA is Trustfund Pension and I am on Programmed Withdrawal. I have been on the same amount of NI,9000 since 2008. No enhancement. I have complained to PenCom and Trustfund, but I didn’t get any response. I refer to The Nation of Wednesday August 24, 2022 public. Kindly help me.

PENCOM: Kindly provide your PIN

SHELLE: Good day, I am Shelle. I am a retired civil servant from the Nigeria Railway Corporation, Zaria, where I worked for 35 years. My complaint is about the non-payment of my 2.5 per cent arrears into my RSA account with my PFA, Premium Pension since June, last year. I am with Leadway Pension under annuity payment. I will be grateful if my PFA pays me the arrears. Thank you.

PENCOM: Payment has been made into your Retirement Savings Account, Please contact your Pension Fund Administrator

ABUBAKAR: Hello, my name is Abubakar, I am a next of kin. The president’s approval of the outstanding pension said something about 2014 retirees. But my father died in 2013. Will his death benefit also be paid and what is consolation? How long does it take on average? Thank you.

PENCOM: Please note that for your late father’s death benefits to be paid, you must submit some documents to his Pension Fund Administrator (PFA) for processing. If you have done this, forward to the commission the following details: his RSA PIN, full name, PFA as well as other vital information to enable the commission to investigate further. Thank you.