Category: Pension

  • PTAD complaints and solutions

    PTAD complaints and solutions

    ONOH: My name is Onoh, I retired from the Ministry of Public Utility on May 6, 2004. This is a reminder on my call for help with non-payment of gratuity and monthly pension. Sir, I humbly beg you to help me solve this problem of non-payment of my gratuity and 75 months pension allowance, which has lingered for years back, despite my complaints at several pension verification exercises. I am from Cross River State. My gratuity is N244,336.32 and monthly pension is N6,244.14. I was placed on pension payroll in September 2010, leaving 75 months behind.This amounts to N468,310.513. Total money owed including gratuity is  N712,646.82. Thanks, in anticipation of your kind support.

    PTAD: Bank statement is required from  May 5, 2004 to date.

    FLORA: Please help. I am a retiree from UPTH. My pension allowance was stopped since October 2020 due to my absence during verification. I have done the verification after then, yet no payment.

    PTAD: Complaint is being attended to.

    PROF.OMOSINI: I Am Alive confirmation. Many thanks for your cautionary SMS of June 27. I intend to carry out the exercise this week. We greatly appreciate your care for us pensioners.

    PTAD: We are pleased to say that his case has been resolved

    OFOEGBU: My name is Ofoegbu, I enlisted into the Nigeria Police Force in 1988 voluntarily as a CPL. I retired in 2002 and was paid gratuity in 2003. But for over 20 years now, I have not been paid pension. Please help investigate why IGP and Linus at PTAD refuse to pay my monthly pensions.

    PTAD: The department has drafted a letter, informing the solicitor to advise the pensioner to forward all the required documents for validation to enable us schedule him for verification.

    BEST: My name is Best, SOP retired. I retired in 2006. My complaint is on short payment of gratuity and pension. Table “B”268 per cent was used to compute my money instead of 420 per cent for 31 years’ service. Gratuity paid was N1,665,569.08.

    PTAD: Pensioner is on overpayment recovery.

    OMOASIGHE: My name is Omoasighe. I have not received my gratuity and pension. Please help me. I retired in August 2020. Thank you.

    PTAD: Pensioner is not under PTAD purview. Pensioner worked under Local Government.

    WILLIAMS: This is to inform the officer concerned that I have not been receiving my monthly pension allowance since October 2021. I was paid last on September 29, 2021 and was paid N11,514.39k. I will be very grateful if this issue is corrected and the arrears is paid up to date.

    PTAD: Local government employee, not qualified for pension under PTAD

    ESIE: My name is Esie. Two years consequential arrears of pension were paid in four instalments. First instalment of nine months was paid to me. Second instalment of another nine months was also paid. The third instalment of three months was not paid. The fourth instalment of three months was paid in June 2022. I, therefore, ask that the omitted three months arrears be paid to me.

    PTAD: Complaint is being attended to.

    UMARU: My name is Umaru, I wish to inform you that my June 2022 pension has not been paid to me. Kindly help me.

    PTAD: Complaint is being attended to.

    NDAMA: My name is Ndama. I have not received my June pension while others have got theirs.

    PTAD: Complaint is being attended to.

    SURAJU: Dear Omobola, I saw your response to my request in the paper of today Wednesday July 6, 2022 where you wrote that PTAD said they are recomputing my matter. Why? Well, thanks for your efforts and please help me keep it in view.

    PTAD: Pensioner has been reinstated to payroll.

    DUROJAYE: I am Durojaye. My complaint is on short payment N4,261.17 since 2014 for my federal pension share. Kindly help me.

    PTAD: Complaint is being attended to.

    ABDULLAHI: I am Abdullahi from Jos Plateau State. My father was a staff with Ministry of Defence, civilian units for 16 years before he died in 1995. I have attended various screening and verifications and the last one was in Jos in  2017. I have submitted all the required documents for the payment of gratuity and pension benefits as a Next of Kin (NOK), but up to no avail. In 2020, I was called from PTAD to submit some documents including bank account details which I did. From your publication of my case, PTAD is asking for is verification number which I scanned and sent since then. I hope Omobola will assist me. PTAD: NOK should provide deceased name and Bank statement.

    IDOWU: Good day, my name is Idowu. This is a reminder to the newspaper that I have sent my scanned verification details to PTAD as directed since July 22, 2021 but I have not received any response from them. I retired statutorily from the Lagos State Post-primary Teaching Service Commission on   April 30, 2004. The date of my first appointment at Epe Division Grammar School, Lagos State is June 1,1969. I spent all my service years in Lagos State (35 years). My complaints are that I have not been paid the Federal Share of my Gratuity (1969-1976). Secondly, my pension from May 1, 2004 to February 2008 was not paid. Instead, I was paid from March 1, 2008 to date. I thank you for the effort of your organisation to help us. God bless you.

    PTAD: The directorate would require your bank statement from retirement to date.

  • AIICO sponsors cancer treatment, mammogram testing

    AIICO sponsors cancer treatment, mammogram testing

    AIICO Insurance Plc has announced its sponsorship of the chemotherapy treatment of 30 women diagnosed with triple negative cancer, as it marks the 2022 World Breast Cancer Awareness Month.

    Additionally, the company is sponsoring mammogram testing for 100 of its female staff, female agents and wives of employees.

    According to a statement from the company, AIICO is sponsoring the chemotherapy treatment of the 30 women who are members of the public and who had reached out for support from its NGO partner – Cancer Aware Nigeria, a Nigerian-based cancer intervention charity. The company has undertaken to alleviate this financial burden.

    In other to ensure wider reach and coverage of its healthy breast advocacy, AIICO further explained that it entered into a partnership with Cancer Aware Nigeria on their public enlightenment programme which was held virtually, with seasoned professionals speaking to the public.

    Read AlsoThree AIICO officials acquitted of N1.5bn fraud charge

    Besides these speakers, the programme also featured a breast cancer survivor, Zainab Okafor, who narrated how she overcame breast cancer. She attributed her recovery to early detection and the intervention of Cancer Care which took up her treatment and rehabilitation.

    Commenting on the company’s breast cancer action advocacy plan and its initiatives, the Managing Director/CEO of AIICO Insurance Plc, Mr. Babatunde Fajemirokun. said it was predicated on the need to prioritise the health and well-being of all people, especially the company’s internal stakeholders.

    This he said, speaks to our sustainability efforts in alignment with Goal 3 of the United Nation’s Sustainable Development Goals which address healthy living and promoting well-being.

  • PenCom under pressure to share N14.4tr pension fund

    PenCom under pressure to share N14.4tr pension fund

    The National Pension Commission (PenCom) is battling corrupt forces against the sanctity of the accumulated pension fund who see the fund as a national cake that should be shared. Omobola Tolu-Kusimo writes on the daily travails of the commission to stay upright.

    Pension fund in Nigeria has never been taken seriously by some government officials, politicians, heads of service and other pension administrators and stakeholders as it is seen as free money and ‘national cake’ open for embezzlement.

    The ‘national cake’ syndrome makes people see money accumulated from a fund to be redistributed to all tiers of government, contractors and individuals.

    This is evident in the case of former chairman of the defunct Pension Reform Task Team (PRTT), Abdulrasheed Maina who was currently jailed for eight years for money laundering offences involving over N2 billion pension fund.

    But the National Pension Commission (PenCom) has since come to change the narrative following the enactment of the Pension Reform Act (PRA) 2004 as repealed by PRA 2014. The PRA established the Contributory Pension Scheme (CPS) that has accumulated N14.5 trillion as at September, 2022.

    This notwithstanding, the commission is not finding it easy as the officials of the commission are pressured daily to share the money like national cake, The Nation has learnt.

    Top sources in the commission disclosed anonymously that the Director-General of the commission, Mrs. Aisha Dahir-Umar, has been on series of attack from top politicians, individuals and so forth over her refusal to play ball by sharing the money. Series of allegations and blackmails are made against her leading to demand for bribes, fees and favours in different forms.

    The DG has been in the eye of the storm from the National Assembly to civil societies with the most recent being National Association of Nigerian Students (NANS) and one would wonder what business students would have with pension funds.

    Of course, it is easy to hide behind holding public servants for accountability and transparency in the public sector, the truth remains that many times, groups are used as tools to upset targeted institutions to play ball.

    Although NANS has backtracked and issued a vote of confidence on the DG, the commission seems exhausted over the series of attack.

    The case with pension legislators

    The legislators have had many issues with the commission ranging from claims of alleged inappropriate use of funds generated by the commission to run its operations, moves to amend the Pension Reform Act against the commission’s will, alleged payments of humongous salaries and perks to the DG and other staffers, among other allegations.

    The House of Representatives Committee on Finance in September this year rejected the financial statement of the National Pension Commission which, according to them, shows a remittance of N1 billion out of its N20.7 billion revenue generated in 2021, and some breaches of extant financial regulations.

    The committee said in the document submitted to them that the commission’s actual operating surplus stood at N5.53 billion against the projected N1.85 billion while actual staff salaries were N10.15 billion against the N11.13 billion projected.

    This, the committee insisted, violates extant financial regulations.

    NANS, anti-corruption agency controversy

    The country woke up to news that PenCom DG bribed NANS with the sum of $10,000, N3,000,000 and N2,000,000.

    An anti-corruption organisation, the Global Integrity Crusade Network (GICN), had alleged that Mrs. Dahiru-Umar paid bribes through one James Umeh to some NANS officials in tranches of $10,000, N3,000,000 and N2,000,000.

    NANS was reported by some bloggers to have written to the PenCom DG demanding an explanation on the allegation that she bribed her way to be confirmed as the substantive Director-General of the commission.

    According to the reports: “NANS stated this in a Freedom of Information (FOI) request letter signed by the union’s National Secretary, Usman Baba Kankia, asking the commission to also confirm the truth or otherwise of the claim that it spent N14 billion for personnel costs annually”.

    However, the Global Integrity Crusade Network in a letter to Dahiru-Umar dated October 17, 2022 which a news platform (not this newspaper) obtained demanded her immediate resignation from office, citing alleged abuse of office and fraud.

    GICN said: “Rather than clear your name by availing NANS the information and documents requested in ANNEXURE A, you opted to pay some bribe money through one James Umeh to the NANS officials in tranches of $10,000, N3000,000 and N2,000,000.”

    Reacting to the allegation, NANS denied the bribery allegations levelled against the association by GICN.

    In a statement made available to journalists, NANS President, Usman Barambu, described those behind the anti-corruption organisation as mischievous.

    Barambu said the association didn’t collect a dime from the embattled PenCom DG and challenged GICN to name an executive member of the students’ movement who collected bribe.

    “We are shocked to read a publication that the leadership of NANS collected a bribe from the DG of PenCom, Aisha Dahiru-Umar. The publication is not only false but malicious and an attempt to malign the reputation of the association. We want to make it clear that at no time did any genuine member of the Barambu-led executive collected any bribe from Mrs. Dahir-Umar or her agent. We challenged the so-called an anti-corruption organisation, the Global Integrity Crusade Network (GICN) who made the allegations to name the NANS executive this money was paid to.

    “And if truly Mrs. Dahir-Umar paid anyone to silent the students’ association, we urged her to immediately request for refund as the current leadership can’t be bought. We remain resolute to the cause of securing an egalitarian society. We know those doing everything to tarnish the image of NANS because we refused to bow to their intimidation. The fight against victimisation of students’ leaders and activists on campuses remain one of the top priorities of the Barambu-led NANS.

    “As promised before the election, the current leadership has started building strategic partnership with development organisations to ensure students on campuses enjoy better welfare in terms of ICT, Smart Campus, and access to resources for research and academic productivity, so we won’t be bothered by faceless groups.”

    The NANS President again warned Nigerians to be wary of any impostor parading themselves as leaders of the organisation.

    PENCOM rattled

    One of the top sources who spoke with The Nation, said the DG was recently asked to pay N500 million as bribe.

    The source said: “They asked us for N500 million. The DG is determined not to succumb to blackmailers. But honestly, it has been exhausting for her dealing with spurious allegations and demands every day. The good thing is that she will not compromise pension money. She does not want to go to jail on behalf of anyone.

    “She is being dragged left and right just to share the money. A weak person would have just given up and give them what they want and eventually keep some for his or herself but Mrs. Dahir-Umar is very strong and ready to safeguard the fund under the ambits of the law. There are some people working and waiting for her downfall. But she is smarter to know that if she gives them what they are asking for, that is where she will end up”.

    Meanwhile, Mrs. Dahir-Umar while reacting in a statement made available to journalists to the allegation of payments of humongous salaries and perks to herself and other staffers of the commission, said the commission consider the allegations making the rounds that each staff earns N3 million monthly as blackmail by some mischievous people.

    She warned that the commission won’t succumb to cheap blackmail, describing the allegations as false and misleading.

    For clarity, she stated that the highest paying staff which is her, earn less than N1 million.

    The statement read: “Following the false and misleading information on the compensation package of the commission being circulated in the traditional and social media (not this newspaper), it has become necessary to set the record straight in the interest of the Nigerian public. It is being alleged that the least paid PenCom employee earns a salary of N3 million per month. This has fueled all sorts of false allegations and unfair insinuations. The public is invited to note that the claim is absolutely false.

    “The highest paid official of the commission earns less than N1 million a month. It is, therefore, completely illogical and improbable that the least paid will earn a monthly salary of N3 million. We understand that there is an element of mischief and possible blackmail on the commission’s compensation package. From our understanding, it appears someone calculated all staff costs, including training, staff exit benefit scheme, and employer’s pension contribution, and divided the total by the number of the Commission’s employees and concluded that the least paid employee is on a monthly salary of N3 million. There is a clear difference between staff cost and staff salaries.

    “It is imperative to point out that right from the inception of the Commission in 2004, the Federal Government mandated the Board to adopt an employee compensation policy that favourably compares to comparator government bodies in the financial services sector, such as the Central Bank of Nigeria (CBN), the Nigeria Deposit Insurance Corporation (NDIC) and the Securities and Exchange Commission (SEC). Section 25(2)(b) of the Pension Reform Act 2014 also empowers the Board of the Commission to fix the remuneration, allowances and benefits of the employees”.

    Mrs. Dahir-Umar continued: “More so, the Presidential Committee on the Consolidation of Emoluments in the Public Sector headed by the late Chief Ernest Shonekan, former Head of the Interim National Government, made a number of recommendations which guide the PenCom Board in its compensation review exercises. One of the recommendations is that the pay structure of self-funded agencies should be benchmarked with their private sector comparators so as to ensure relativity in such agencies and attract and retain high-calibre professionals.

    “The Shonekan Committee, which was set up by former President Olusegun Obasanjo in 2005, also recommended that the pay structure of regulatory agencies should be benchmarked against sectors they monitor to avoid regulatory capture, and that an annual increase in pay should be undertaken to account for inflation/cost of living adjustment and establishments may strive to attain 50th percentile and above their comparators in the private sector. We made all these facts known in a recently submission to the House of Representatives Committee on Finance over the compensation package of the Commission.

    “We also stated that the last compensation package review was done in 2017 with the approval of the Office of the Secretary to the Government of the Federation (OSGF). No review has been done in the last five years and this has affected the ability of the Commission to attract, hire and retain staff with competitive skills. The public is, therefore, implored to ignore the false and mischievous information on the staff compensation package. The Commission has nothing to hide and will continue to run a transparent and accountable system”, she said.

    Stakeholders React

    The Executive Director, Citizens Network for Transparency and Accountability in Africa, David Aches posited that the traducers of the Pencom DG have always been trounced on account of the verifiable facts and figures she always presented to counter them in every material particular.

    “The outstanding achievements of the DG speak for themselves, including, but not limited to the astronomical rise in pension fund assets and RSA membership, novel multi-fund structure, online enrolment, payment of outstanding pension liabilities, recovery of outstanding pension contributions, micro pension innovation, recapitalization of Pension Fund Administrators, enhanced contributor registration system and the recent commencement of 2023 online verification and enrolment exercise. Indeed, there must be something unique and spectacular about this astute and no-nonsense technocrat.

    “We therefore salute the courage, fortitude and forthrightness of Aisha Dahir Umar in her goal-oriented administration of this all-important agency which has greatly and positively impacted the lives of Nigeria’s hitherto longsuffering pensioners and senior citizens. We enjoin her to remain focused and ignore the antics of her vicious detractors, including those yet to raise their ugly heads. They are the real adversaries of the pensioners and Nigerian public”, he noted.

    Chairperson, Conference of Civil Society of Nigeria, Comrade Adams Otakwu on his part stated: “These fifth columnists masquerading as civil society organizations have been in the habit of renting crowds to hold protests against their victims whom they also picket at will.

    “Blackmail and extortion are heinous crimes in all statutes in the civilized world, Nigeria inclusive and must be confronted frontally by well-meaning citizens in all facets of life, but all the more so by genuine public spirited CSOs whose hard-earned images are being progressively tarnished by the sons of Belael in our midst. It is in this regard that we are proposing a nationwide onslaught against the toxic CSOs not only by the security and law enforcement agencies, but a wide spectrum of society including, but not limited to the media, academia, professional bodies, socio-cultural organisations, student unions and traditional institutions”, he said.

    Understanding contributory pension scheme safeguards

    Suffice to state that N14.5 trillion pension fund belongs to Nigerian workers from both formal and informal sector.

    The money is an accumulation of a minimum of eight per cent deductions from about 10 million formal sector workers salary and 10 per cent contribution by their various employers respectively as stated in the Pension Reform Act, 2014.

    Informal sector workers comprising 84,000 entrepreneurs and artisans on the other hand are also contributing to the fund.

    Going by the Act, the commission does not have access to the fund, neither does pension managers, the Pension Fund Administrators (PFAs) have access to the fund.

    The monies are remitted directly by employers to Pension Fund Custodians (PFCs) for the PFAs who keeps it in their custody. The PFCs act as the banks and are in actual fact, banks in the country. They also invest the fund on behalf of the PFAs who makes day to day investment decisions in line with the investment regulations issued by PenCom.

    Another source told the newspaper that the commission runs the administration of pension industry from fees, sanctions and fines derived from the operators. “We are inundated with different people looking for how to forcefully make money from the commission daily, forgetting that the money they are superintending over are workers money. The commission survives from fees, sanctions and fines. The only thing the commission has done is to ensure that the staff are paid well so as not to be compromised against the safety of the huge fund under their supervision.

    “Until recently, we used to get a grant from the central government but this has stopped some years ago. Presently, despite the fact that PenCom is not a revenue generating agency like Customs, we have been contributing to government coffers when we have excess money that we don’t need at every quarter.

    “We are not on the list of agencies that generate income for government. The Federal Ministry of Finance updates the list every year but has never included us. But on our own, we contribute to government coffers. It is voluntary. They should be clapping for us. They don’t know anything and they don’t seek to know. They are just interested in blackmailing us to get money from us which will never happen”, he said.

    Conclusion

    Full knowledge of the workings of pension fund will help the corrupt forces know that PenCom cannot compromise, not just because they do not have access to the fund but because they are focused on being one of the best government agencies that exists for the effective regulation and supervision of the Nigerian pension industry.

    It is also pertinent that they allow pension administration function without fraud and embezzlement as seen in developed countries that provide best retirement plans for their retirees.

  • Operators urged to incentivise MSMES to join micro-insurance, micro-pension

    Operators urged to incentivise MSMES to join micro-insurance, micro-pension

    Insurance and pension operators have been urged to provide necessary and attractive incentives that will attract informal sector workers to embrace micro insurance and micro pension plans.

    The Director-General/Chief Executive Officer, Lagos Chamber of Commerce and Industry (LCCI), Dr. Chinyere Almona, made the call in Lagos while delivering the theme paper “Onboarding MSMEs into Micro Insurance and Pension Space in Nigeria,” at the 7th Annual Conference of the National Association of Insurance and Pension Editors (NAIPE).

    Dr. Almona said that although the insurance and pension sectors had been doing a lot in driving the financial inclusion initiative of the Federal Government, there was a need to incentivise  and encourage the Nigerian Nano, Micro, Small and Medium and Enterprises (NMSMEs) operators to embrace micro insurance and join the micro pension plan.

    Calling on insurance underwriters and pension administrators to take advantage of opportunities that abound in the NMSME sector, she said: “NMSMEs presents huge opportunity for the micro insurance and pension industry due to the size of the workforce.

    Other opportunities include large MSMEs employment/labour force, large, willing adult population, expanding distribution channels, favourable regulatory environment, mature financial services sector and revolution in information technology and digital innovations.

    Statistically, the LCCI DG said the total number of employments by MSMEs stood at 61.9 million representing 87.9 per cent of the total labour force in the country. She added that the number of employment generated by the informal sector was 16 million while the formal sector generated 7.5 million in 2020.

    On the need to step up awareness and enlightenment of the NMSMEs on the benefits of micro insurance and micro pension and application of technology, Dr. Almona said investment in enlightenment campaigns and enabling technology are required.

    The benefits, according to her, include a safety net at retirement, alignment with the current social empowerment programmes, minimises old-age poverty, improves standard of living for the elderly

    She called on the National Pension Commission (PenCom) and National Insurance Commission (NAICOM) to provide necessary regulatory framework that supports NMSMEs.

    She said: “With regulatory support, Nigeria is well placed to achieve meaningful micro-pension coverage rapidly as well as enhance insurance penetration.

    “The percentage ratio of pension assets to GDP remains low. The total pension contribution remitted by the public sector is slightly higher than that of the private sector which, according to her, further justifies the low penetration of pension in the private sector of the economy

    “The ratio of insurance assets to gross domestic product (GDP) has remained stagnant at 1 per cent. Microinsurance in Nigeria is at a very early but growing phase”, she added.

    Earlier in her keynote address, the Director-General, National Pension Commission (PenCom), Mrs. Aisha Dahir-Umar, who was represented on the occasion by the Head, South West Office of PenCom, Dr. Tunde Alayande,  said the on-boarding SMEs into the micro pension scheme is one of the strategies in which the pension industry has been contributing to the financial inclusion initiative of the Federal Government.

    He said the micro pension plan was designed for those in the informal sector including the SMEs.

    Dr. Alayande disclosed that PenCom in collaboration with the Pension Operators Association of Nigeria (PenOp), has come up with lots of initiatives for the SMEs for the benefit of the industry.

    Earlier in her welcome address, the Chairman of NAIPE, Mrs. Nkechi Naeche Esezobor, said the conference theme: “Onboarding MSMEs into Micro Insurance and Pension Space in Nigeria”” was considered because of the importance of SMEs as driver and engine of growth of the Nigerian economy and the need to support it to continue to contribute to the growth of the economy.

    She urged micro insurance and micro pension operators to see SMEs as their growth assets by ensuring that they are properly captured.

  • ‘I Am Alive’ confirmation for pensioners to end tedious field verification, says PTAD

    ‘I Am Alive’ confirmation for pensioners to end tedious field verification, says PTAD

    The “I Am Alive” confirmation for pensioners will end tedious and expensive field verification, the Executive Secretary, Pension Transitional Arrangement Directorate (PTAD), Dr. Chioma Ejikeme. has said.

    She spoke at the ‘I Am Alive’ confirmation training organised for Pension Union Executives and Pension Desk Officers (PDOs), in Abuja.

    Represented by Mr. Sani Mustapha, PTAD’s Director of Corporate Services, Dr. Ejikeme said only Ministries, Departments and Agencies (MDAs) pensioners who retired under the Defined Benefit Schemes (DBS) were eligible to participate.

    She said the training was to ensure that the union executives and PDOs could  use the I Am Alive Confirmation solution without difficulty.

    Dr. Ejikeme also said the training was expected to assist pensioners to understand how to use the application and respond to basic enquiries and questions about the confirmation process.

    She said: ‘The I Am Alive’ Confirmation solution is the crucial step that we have to make in our journey to ensuring that all our esteemed pensioners, senior citizens who have served this country can enjoy their hard-earned pensions without the hardships of the past.

    “The tedious, challenging and expensive field verification of the past must end. Pensioners must be able to confirm their aliveness from the comfort of their homes or at the very least, within close proximity to their residences. They should also be able to resolve their complaints without unnecessary stress,” she said.

    Ejikeme explained that the project and all others implemented by the directorate in the past, has been designed to make life easier for pensioners.

    She noted that during the stakeholders’ engagement in 2021 and early 2022, she indicated PTAD’s intention to train its union executive members and PDOs on the use of the application.

    “This is a critical step toward preparing our pensioners to be fully conversant with the use of the application. We believe that once the Union Executive members and PDOs can confidently use the application, they can support our efforts to educate our pensioners.

    “They can also provide guidance and hand-holding where necessary for them to easily carry out their “I Am Alive” Confirmation”.

    The executive secretary also said that, in June, the organisation trained some executives and PDOs in the Northcentral, Northwest and the Northeast zones of the country.

    “More so, we have invited the PDOs and Union Executive from the South-South, South-East and South-Western parts of the country. So that we can all be on the same page as regards the “I Am Alive” confirmation solution before the final rollout.

    Speaking at the event, the Director, Pension Support Service Department (PSSD), Mrs. Nneka Mbamalu, said all verifications must be done by PTAD.

    She advised pensioners not to share their personal information to avoid fraud.

    “For this process, we only require Pension Verification Number and account number,” Mbamalu said.

    PTAD inaugurated the “I AM ALIVE” Confirmation Solution in October 2021 and commenced the pilot phase with 50,000 pensioners randomly selected from the four operational departments in the directorate.”

  • Mutual Benefit post 47% growth in gross premium

    Mutual Benefit post 47% growth in gross premium

    In spite of challenges in the operating environment, Mutual Benefit Assurance Plc has recorded 47 per cent growth in Gross Premium Written (GPW) from N20 billion in 2020 to N29.3 billion in 2021, the Chairman, Akin Ogunbiyi, has said.

    He spoke at the company’s Annual General Meeting held in Lagos.

    Ogunbiyi stated that the group’s balance sheet remained robust, with total assets of N83.8 billion, an increase in insurance contract liabilities by 34 per cent from N17.6 billion in 2020 to N23.5 billion in 2021, and a marginal increase of six per cent in investment policies from N28.4 billion in 2020 to N30.2 billion in 2021.

    He said they also increased their share capital by 80 per cent from N5.6 billion in 2020 to N10 billion in 2021.

    He disclosed that the performance was largely driven by a 52 per cent growth in Gross Premium Written (GPW) in their non-life insurance business, from N11.3 billion in 2020 to N17.3 billion in 2021.

    He said: “The Group also recorded a 40 per cent increase in Net Premium Income from N16.1 billion in 2020 to N22.5 billion in 2021. An adverse claims experience and underwriting expenses resulted in their increases of 35 per cent and 31 per cent respectively.

    “Net benefits and claims increased from N8 billion in 2020 to N10.8 billion in 2021, while underwriting expenses increased from N4.9 billion in 2020 to N6.4 billion in 2021. Despite these increases in claims and underwriting expenses, the group recorded an increase of 38 per cent in the underwriting profit of N5 billion in 2021 as against N3.7 billion in 2020”, he added.

    He, however, noted that the negative impact of the economic variables on the investment markets which directly affected their fair valued financial instruments through profit or loss had overshadowed the positive financial performance and underwriting profit.

  • Understanding Retirement Savings Account Transfer (RSA) Process

    Understanding Retirement Savings Account Transfer (RSA) Process

    It will be one year next week Wednesday since the National Pension Commission (PenCom) commenced the Retirement Savings Account (RSA) Transfer Window that has provided contributors and retirees of the Contributory Pension Scheme (CPS) the opportunity to change their PFAs.

    The commission is, however, set to commemorate the second anniversary of the rollout of the RSA Transfer on Wednesday, November 16, 2022.

    PenCom Director-General, Mrs. Aisha Dahir-Umar who made this known in a document obtained by The Nation stated that the main goal of the RSA Transfer Window is to allow RSA holders the right to transfer their accounts from their existing Pension Fund Administrators (PFAs) to other PFAs of their choice as provided by Section 13 of the Pension Reform Act (PRA) 2014.

    She noted that an RSA holder may transfer his RSA from one PFA to another not more than once a year.

    She said: “PenCom developed and deployed the RSA Transfer System (RTS) to facilitate the RSA Transfer. The RTS is a computer-based application designed to initiate, process and monitor the RSA Transfer process. The RTS is automated, practical, free of charge, and transparent.

    “Since the introduction of the RSA Transfer process, it has received accolades from RSA holders who yearn for improved service and better returns on their pension investments. Accordingly, PenCom has ensured that the requirements for initiating RSA transfers are minimal but with adequate regulatory oversight”.

    She pointed out that it is appropriate for RSA holders to know how to start an RSA Transfer.

    Pre-requisite for the RSA Transfer

    Before starting the RSA Transfer process, RSA holders must confirm that the PFAs managing their RSAs have migrated their personal details (biometrics and biodata) to the Enhanced Contributor Registration System (ECRS) platform. If the PFAs have not done that, then the RSA holder must participate in the Data Recapture Exercise (DRE), especially if the RSA holder registered before July 1, 2019. PenCom initiated the DRE to update RSA holders’ data, remove duplicate registrations and use the National Identity Number (NIN) as a unique identifier. Also, the DRE complies with the Federal Government’s order that all data-generating organisations must harmonise their databases with NIMC.

    Process of RSA Transfer

    RSA holders who opened their RSAs after July 1, 2019, are exempt from the DRE and may begin the RSA transfer process by contacting the PFA they want to transfer to (also known as Receiving PFA). The next step is to submit the following information; Surname, Current Phone Number, RSA PIN, and Email to the Receiving PFA. The Receiving PFA will request the RSA holders’ fingerprints and validate the fingerprints with the NIMC database to establish the identity of the person making the RSA transfer request. Once the Receiving PFA has satisfactorily established the person’s identity, it would print a confirmation slip, which the RSA holder would sign as evidence that their transfer request has been completed. The RSA holder is informed of the transfer request status through an email or an SMS to the address or phone number provided when the transfer request was initiated.

    Subsequently, the current PFA (Transferring PFA) will transfer all the funds in the RSA to the Receiving PFA under the supervision of PenCom. After the RSA had been transferred, PenCom and the Receiving PFA will notify the RSA holder. Please note that RSA holders on Voluntary Contribution (VC) and Retirees on Programmed Withdrawal (PW) can also transfer their RSAs.

    Transfer requests are batched and processed at the end of every quarter (March, June, September and December). However, only transfer requests received latest by the second month of a transfer quarter (February, May, August and November) are processed within the quarter. Accordingly, all transfer requests go through the RTS to the Transferring PFA, who must determine the value of the RSA and transfer it to the Receiving PFA at the end of the transfer quarter.

    Upon completing the RSA transfer process, RSA holders should advise their employers of their new PFA for subsequent remittance of their monthly pension contributions. RSA holders should also contact their new PFAs to ensure that the RSA balances transferred by their former PFAs are accurate.

    It should, however, be noted that the RSA Transfer process may be unsuccessful due to the following circumstances: the RSA holder has initiated a transfer request within the last 365 days; the data (biometrics and biodata) of the RSA holder have not been recaptured on the ECRS; the receiving PFA is not eligible to administer the RSA; and the verification of the RSA holder’s fingerprint/iris at NIMC fails.

    Outlook

    It is anticipated that RSA holders will continue to enjoy a smooth transfer of their RSAs to the PFAs of their choosing as PenCom marks the second anniversary of introducing the Transfer Window. The process has enhanced service delivery and promoted healthy competition among the PFAs. PenCom, Pension Operators, and other essential stakeholders in the pension industry deserve warm congratulations for this outstanding achievement.

  • Pension complaints and solutions

    Pension complaints and solutions

    ODUNAYO: Dear Omobola, my name is Odunayo. I must commend you for doing a great job by helping the helpless on pension issues. My late son, a police officer, died six years ago. He was with Premium Pension. Ever since his death, there is nothing we have not done to process his pension. All the documents they requested for were submitted, including bank statement, affidavit, introduction letter and every other documents. Six weeks ago, through your intervention, we were called to again submit same documents. We again submitted them. I appeal to you to see an end to this act of wickedness on the part of Premium Pension. He died in active service in Ogun State. I implore you to please don’t be tired of helping us because after the submission we heard nothing again. He left behind a small child and wife and we have to take care of them..

    LADIPO: Dear Omobola, thank you for not allowing the voiceless Nigerian pensioners to die in penury while those who wickedly trampled upon their rights are enjoying between Dubai and Niger Republic. Please, with the deplorable state of the naira, remind PENCOM of the pension enhancement promised. Also, my RSA balance was messaged to me last month. Does it mean that if I am still alive after exhausting the balance in my account, there will be no more money for me.

    POPOOLA: My name is Popoola, I retired from Federal Ministry of Agriculture in 2016. I have not been paid 2.5 per cent approved by Mr President since 2021. My PFA is First Guarantee. Kindly investigate.

    EKWUEME: Omobola, my name is Ekwueme. I had N2.8 million when I retired in September 2021, out of which I was given one quarter of the above sum and placed on N1000 monthly withdrawal. Since then I tried to reach ARM for talks but to no avail. My health is failing and I have prostrate problem. I can’t afford my drugs or feed. Please, can you initiate another 25 per cent payment of the sum for me to enable me take care of my health.

    ANNONYMOUS: I just want to know how long it takes for PenCom to pay if my account has been reconciled?

    ASOROSE: My name is Asorose, I submitted my application for payment of my lump sum with Stanbic IBTC Pension since 28/07/22, Up till date, I have not been paid. I have been moving from Gwagwalada to Area 11. Please, assist me.

    ISAH: I am a retired Inspector Isah under NPF Pensions. I retired on January 15, 2020, under Niger State Police Command on age ground of  60 years old. But I was paid only 25 per cent lump sum of N1,665,000 on February 2021, out of my total amount of 5,100,000 and monthly pension of N31,758 from March 2021 to date. My complaint is that I deserve to be paid at least 50 or 40 per cent of my total amount of N5,100,000. I am really aggrieved.

    AJALA: My name is Ajala, greetings to PENCOM and The Nation staff. I retired from Nigeria Customs Service in June 2009. My complaint is on the increment approved by President Muhammadu Buhari for pensioners last year. My Pension Fund Administrator is Sigma Pension. I visited my PFA on September 19, but was told that there was no remittance from PenCom yet. Based on the October 19 edition of The Nation published where I was asked to provide my pin by PENCOM. I visited PENCOM office on October 24, and I met a female staff whom I believe is the boss in the complaint office. I showed her a copy of the newspaper and she said okay. She then told me that they have not started paying, but she made a photo copy of my pin.

    SARAFA: Good day, my name is Sarafa. Can you explain pension enhancement. THE NATION: The newspaper will intervene. Therefore, ODUNAYO, LADIPO, EKWUEME, ASOROSE, ISAH, AJALA and SARAFA should look out for the newspaper from next week Wednesday for responses from PENCOM and subsequently every Wednesday for pension news

  • PTAD complaints and solutions

    PTAD complaints and solutions

    OKUNOLA: Dear Omobola, thanking you and your good office The Nation newspaper for the wonderful job you are doing for pensioners of this country. l am a NITEL retiree. l did my verification since January 2OI8 but l am yet to get my pension from PTAD. My date of first appointment is July 02, I979 and date of retirement is November I4, I99I. Kindly help me.

    ANONYMOUS:  Good day, I will like to know if my father is eligible for pension under Defined Benefit Scheme (DBS). He was appointed on July 3, 1989 and was removed on April 27, 1999.

    IRIOGBE: Dear Omobola, my name is Iriogbe. Your efforts to ensure retirees are not subjected to untold hardships on retirement, is very much appreciated. By virtue of Decree 42 of 1992, NIPOST is a Federal Government parastatal which I highlighted in my text messages to your office and that of the Executive Secretary of PTAD. I equally sent petitions and relevant documents to both offices so that we can be paid all the accrued arrears. We are yet to hear from PTAD. This complaint is not new to your office as you once published same in The Nation newspaper, where I was asked by PTAD to write to its office which I have done.  Similarly, I will like to inform the Executive Secretary that I have gone through a newspaper, not The Nation, where the OAGF asked officers from ministries, departments, agencies and parastatals including NIPOST who were disengaged from service in 2006 to 2007 to appear for verification at various centres between November 7 and December 2, 2022.  Some of NIPOST staff said to have been disengaged in December 31, 2006 were still in service up to February 27, 2007, hence, PMG\CEO’S letter. This issue has been resolved but arrears are not paid yet. Are we to go for the exercise?

    OYIBO: Good morning, I am Mr. Peter Oyibo retired from NYSC. I received your response from The Nation newspaper dated Wednesday  July 30, 2022 which says that my pension arrears were being computed. Please, I am still waiting for the payment of eight years’ arrears and for me to be in monthly payroll. Thank you.

    OPADEJI: Good day, I thank you for the humanitarian job you are doing to correct anomalies arising from pension payment to pensioners. Please, help me out of my predicament. My name is Opadeji. I retired from NITEL on January 21, 2001, on Grade Level 14 as senior manager. I participated in the NITEL verification exercise in 2001 and PTAD verification exercise in 2005 respectively. In 2005, when I was going for pensioners’ verification exercise, my documents were missing and I sworn to an affidavit on the loss of the documents. On the basis of the loss, PTAD placed me on grade level 9 and I sent complaint emails to PTAD many times but no action was taken on my complaint email. I therefore, took the risk of travelling to Abuja PTAD office when the original copy of letter of promotion was delivered to me by a good Samaritan. My salary was subsequently readjusted to Grade Level 14, but less than my salary before the verification exercise and also far less than the pension being paid to my colleagues on the same GL 14. Therefore, I sent many complaint emails but they were returned undelivered perhaps my emails have been blocked. Since then, I have accepted my fate. Now that I have the opportunity to forward my complaint through you to PTAD, I shall be grateful if my complaint can be treated with utmost concern.

    Thank you.

    DUROJAYE:  Hello, my name is Durojaye.  Thank you for the publications of my complaint of short payment of my pension federal share since 2015, on August 24 and 31, 2022. Please, reactivate my current federal share of pension. Please, I expect a positive action.

    ANONYMOUS: I want to remain anonymous. My complaint is on non payment of arrears of my monthly pension from April 2007 to September 2010. I retired on March 30, 2007. My arrears is pending for these years. I retired from the Code of Conduct Bureau in Cross River State. Kindly help me.

    BASSEY: My name is Bassey and my complaint is non-payment of my long overdue monthly pension and arrears. Since I retired from Federal Ministry of Works and Housing in 2006, a series of letters/bank statements and verification slips were sent to PTAD but nothing has been done. PTAD keeps on promising to pay but nothing has been paid till today. They have refused to pay my money for 17 years now.

    THE NATION: The newspaper will intervene. Therefore, OKUNOLA, IRIOGBE, OYIBO, OPADEJI and BASSEY should look out for the newspaper from next week Wednesday for responses from PTAD and subsequently every Wednesday for pension news.

  • Nigeria’s N14.42tr pension assets secured with PFCs, says PenCom

    Nigeria’s N14.42tr pension assets secured with PFCs, says PenCom

    Nigeria’s pension assets of N14.42tr is infallible due to structures put in place to ensure its safety through the Pension Fund Custodians (PFCs), the Director-General, National Pension Commission (PenCom), Mrs. Aisha Dahir-Umar, has said.

    The PenCom boss in a document obtained by The Nation stated that this structure had re-defined the  pension landscape.

    She disclosed that registered contributors have grown to 9.7 million as of August 31, 2022.

    She said the birth of the Pension Reform Act (PRA), 2004, which introduced the Contributory Pension Scheme (CPS) for both public and private sector employees, was a direct outcome of the efforts to address the challenges that bedevilled the various pension schemes in Nigeria before 2004.

    These challenges, she said, included unsustainable outstanding pension liabilities, weak and inefficient pension administration, and low coverage of workers in the private sector.

    She maintained that establishing a supervisory and regulatory framework superintended by PenCom and licensing Pension Fund Administrators (PFAs) and PFCs were essential steps in implementing the CPS.

    She explained that the main functions of the PFA are to open Retirement Savings Accounts (RSA) for employees, invest and manage pension fund assets, payment of retirement benefits and accounting for all transactions relating to the pension funds under their management.

    The PFCs, on the other hand, are responsible for keeping safe custody of pension assets on trust on behalf of contributors, she added.

    She stressed that it follows therefore, that PFCs are essential to the safety of pension funds’ assets.

    PFCs Safety Roles

    Custodian of Pension Funds and Assets (PFCS) are solely responsible for keeping the pension funds and assets in safe custody on behalf of the PFAs and the trust of Retirement Account Savings (RSA) holders. It is essential to state that PFCs undergo rigorous licencing requirements issued by PenCom before they are licensed as custodians.

    Receive Pension Contributions on behalf of PFAs- PFCs receive the total monthly contributions that are deducted and remitted by employers for the credit of the RSA of the employee. PFCs are mandated to inform the PFA of the receipt of such contributions within 24 hours.

    Settlement and clearing on behalf of the PFAs- PFCs are responsible for executing investment decisions on behalf of the PFAs. When a PFA decides to invest in a particular asset, it advises the PFC to make payment to the counterparty. In addition, where a PFA chooses to sell investments to realise a profit, the PFC will receive the consideration on behalf of the PFA. Furthermore, the PFC is also responsible for benefit payments to beneficiaries as advised by the PFA, accompanied by the requisite approval of PenCom.

    Corporate Action Administration and Proxy Voting: The PFC is responsible for protecting the interests of the PFA in corporate actions declared by companies in which pension funds are invested. PFCs advise PFAs on Annual General meetings of such companies, represent the PFA at such Annual General Meetings (AGMs), and ensure that PFAs’ voting instructions are carried out.

    Income Collection: The PFC is responsible for collecting all incomes from pension fund investments made by the PFA. The PFC is expected to calculate, collect and track all outstanding income on behalf of the PFA. Regarding fixed-income investments such as time deposits with banks, FGN and Corporate bonds, the PFC ensures that interest and coupon incomes are accrued daily and redeemed as and when due. It also collects dividends when declared.

    Reporting to PenCom and the PFAs: The PFCs maintain proper books of account and render periodic returns to PenCom, which ensures adequate supervision. In addition, the PFC also renders reports to the PFA on the custodial services it provides. These reports enable a reconciliation to be carried out between the records of both operators. According to the PenCom DG, it is important to note that the PFCs are the only licensed bodies that can perform the functions stated above under the strict supervision and monitoring of PenCom.

    Currently, there are three licenced Pension Fund Custodians in the pension industry: First Pension Custodian, United Bank for Africa Pension Custodian and Zenith Pension Custodian, she disclosed.