Category: Pension

  • Leadway Pensure hits N1.35 trillion AUM

    Leadway Pensure hits N1.35 trillion AUM

    • Strengthens market leadership with impressive fund returns

    Leadway Pensure PFA has reaffirmed its leadership in Nigeria’s pension industry, reporting an impressive N1.35 trillion in Assets Under Management (AUM) as of September 2025.

    This milestone solidifies its standing as one of the largest and most trusted Pension Fund Administrators (PFAs) in the country.

    According to performance data released by the company, Leadway Pensure’s RSA funds delivered robust three-year compound annual growth rates (CAGR), showcasing strong and consistent returns across all fund categories as Fund I grows by 16.52per cent; Fund II by 14.40 per cent; Fund III by 10.04 per cent; and Fund IV by 12.62 per cent.

    The PFA’s continued growth reflects a disciplined investment approach, digital innovation, and a commitment to long-term value creation for retirement savings account holders.

    Speaking on the milestone, Managing Director/CEO of Leadway Pensure PFA, Olusakin Labeodan, described the achievement as both a validation of trust and a reminder of responsibility.

     He said: “This growth reflects not just the strength of our investment strategy, but the confidence our contributors place in us. Our responsibility goes beyond managing assets; it is about securing futures. We remain committed to prudent fund management, transparency, and innovation that ensures every contributor’s pension grows sustainably and safely.”

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    Our goal is to consistently deliver value that outlasts market cycles while empowering Nigerians to plan confidently for retirement.

    “In recent years, Leadway Pensure has gained recognition for its customer-centric initiatives such as the Leadway Instant Service Assistant (LISA) and the Lead Forward programme, which equips young Nigerians with financial literacy tools for retirement planning.

    “As Nigeria’s pension assets are projected to exceed ₦25 trillion by 2026, Leadway Pensure is positioning itself as more than a fund manager — but as a key driver of financial security and inclusion”, he added.

  • ‘Climate volatility hitting West African insurers balance sheet negatively’

    ‘Climate volatility hitting West African insurers balance sheet negatively’

    Climate volatility is now a core financial and strategic issue for insurers across West Africa, affecting their balance sheet

    Lowering it down to Nigeria, the 2022 floods cost the Nigerian insurance industry billions of Naira in gross losses.

    These were the words of Group Managing Director, Custodian Investment Plc, Mr. Wole Oshin during a West African insurance conference in Lagos, with the theme, “The West African Insurer In The Face Of Climate Change”.

    He disclosed that over the past decade alone, insurers in West Africa have witnessed events that were once described as “once in a century” now happening every few years.

    For instance, he said that in 2022, Nigeria experienced its worst floods in a decade with 33 out of 36 states affected, over 600 people died, more than 1.4 million displaced, and critical infrastructure including roads, farms, and oil pipelines were submerged.

    He stated that the West Africa insurance industry is in a time when the realities of climate change are no longer theoretical risks on an actuarial model, but living experiences reshaping insurance markets, our balance sheets, and our societies.

    Speaking on the implications for underwriting, claims, solvency capital and reinsurance strategies, he stated that climate volatility directly affects underwriting assumptions, claims frequency, solvency margins, and reinsurance structures.

    He said it tests our risk models, strains their capital, and challenges our ability to price, pool, and transfer risk sustainably.

    Yet, within these challenges, he said lies the opportunity to lead in resilience, to innovate in risk management, and to position insurance as a key driver of adaptation and recovery.

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    He said: “Across the sub region, we have witnessed climate events that once seemed extraordinary become disturbingly routine. Floods have inundated farmlands and cities, storms have destroyed infrastructure, and rising temperatures are altering health risks and economic patterns.

    “For insurers, these are not just humanitarian crises, they are defining business challenges”.

    He urged insurers in Wes Africa to examine how as risk managers, they can safeguard both lives and livelihoods in the face of escalating climate threats.

    “Let us to explore new underwriting frameworks, parametric solutions, regional risk pools, and green investment strategies that reflect the changing climate realities of our time. Let us deliberate with openness and urgency. Let us speak not only to losses, but of leadership, not only of exposure, but of opportunity. The insurance industry in West Africa must not only survive the era of climate change, it must define it, by building the structures of resilience that our economies and communities so urgently need.

    “Nigeria experienced its worst floods in 2022 since a decade, Accra Ghana in 2015 faced devastating floods combined with a petrol station explosion, killing over 150 people and exposing urban drainage weaknesses. Sierra Leone suffered a catastrophic mudslide in 2017 after heavy rains, killing more than 1,100 people and wiping out entire communities in Freetown. Niger and Chad have faced recurrent droughts and Sahelian heatwaves that devastate crops and livestock. In The Gambia and Senegal, coastal erosion and storm surge are eating away at communities, displacing families and threatening tourism assets.

    “These are not abstract climate models, they are real events affecting real balance sheets. They drive claims spikes, capital strain, and reinsurance market skepticism. The question we must ask is are we adapting underwriting, claims, solvency capital, and reinsurance strategies to remain relevant, resilient, and profitable in this era of climate change and volatility? As the risk profile intensifies, the balance sheets of Insurers are negatively impacted leading to: More frequent coastal floods in Lagos, Port Harcourt, Cotonou, and Dakar. We witnessed heavy downpour in Lagos in the last couple of weeks with huge consequences.

    Addressing the underwriting, claims, solvency, and reinsurance strategies, Oshin called for proper underwriting, noting that in Lagos, underwriters can use Lekki elevation data to distinguish between lagoon-front, mid-estate, and inland plots.

    He said insurers should also settle more claims to eliminate public trust deficit.

    “We all know that claims are the trust engine of insurance and we must continuously improve on its delivery. There is the natural tendency to be absent and not visible when catastrophes occur, thereby missing major headline news opportunities to show the world we care.

    “After the 2015 Accra floods and similar incidents in Nigeria, they delayed claims settlement led to a public trust deficit that still lingers and which must be managed. You will agree with me that fast, transparent claims settlement builds credibility. Here are some examples of how this was dealt with in the past:

    “There is also the issue of solvency capital. The reality is that capital matters more now than ever before. Risks have become very unpredictable and in some instances defy modelling. The 2022 floods cost the Nigerian insurance industry billions of naira in gross losses. Many had underestimated tail scenarios and over-relied on reinsurance, only to face delayed recoveries and liquidity crunches.

    “Climate volatility is here, and may intensify. Our customers, our cities, our economies are looking to us not just for indemnity, but for reliability. If we combine disciplined underwriting, visible and empathetic claims, strong capital, and innovative reinsurance, we can transform today’s challenge into a leadership opportunity for West African insurance. Let us be the insurers who show up when the rain is falling, and the ones who stay to help rebuild when the skies clear. Let us be data-driven, community-minded, and future-ready”, Oshin submitted.

  • NEM, CASAVA, Axa Mansard, SCIB shine at 2025 Almond Awards

    NEM, CASAVA, Axa Mansard, SCIB shine at 2025 Almond Awards

    The 2025 Almond Insurance Industry Awards #Recharged Edition was held on Friday, November 7, at the Stable Event Centre Lagos amidst pomp. The event which featured top rated Nigerian entertainers in comedy, music and dance-drama was well attended by insurance operators.

    In attendance also were industry leaders from across critical sectors of the nation’s economy.

    Amongst them are the former governor of Rivers State. Rotimi Chibuke Amaechi, Mr. Bolaji Sumonla Chairman Nigerian Ports Consultative Council, Hon. Mayor Emilagba Jubril Kolawole Chairman Lagos Mainland Local Government and a host of others.

    At the end of the suspense-filled night, NEM Insurance Plc emerged Winner in the General Insurance Company of the Year Category. AXA Mansard clinched Life Insurance Company of the year. Casava Micro Insurance emerged winner and SCIB Nig & Co won Insurance Broking Company of the year.

    On the individual category, Mrs. Ebelechukwu Nwachukwu MD/CEO of REX Insurance won the Insurance Woman of the Year, while Mrs. Enitan Solarin MD/CEO YOA Insurance Brokers was crowned Insurance Broker of the Year.

    The most Coveted Award of the Nite, Insurance CEO of the Year went to Mr. Kunle Ahmed MD/CEO of Axa Mansard Insurance Plc. Mr. Kunle Ahmed who is also the Chairman of the Nigerian Insurers Association (NIA) has brought a lot of dynamism to Axa Mansard Insurance Plc.

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    The keenly contested Awards this year recorded over 17,000 votes from stakeholders within and outside the industry.

    Some of the criteria used to judge winners this year were Financial Strength of Companies (Assets & Shareholders Fund), Gross Premium Income, Claims Payment/Speed, Corporate Social Responsibility as well as Brand Visibility amongst others for the Companies. For the Individual Categories, Length of Service and Contributions to the Industry, Performance of the Company they lead, and Strong Leadership Skill.

  • Continental Reinsurance champions digital transformation with N70m ICT project at CIFM

    Continental Reinsurance champions digital transformation with N70m ICT project at CIFM

    Continental Reinsurance has once again demonstrated its commitment to driving growth and innovation in Africa’s insurance industry through impactful investments in education and technology.

    The company partnered with the College of Insurance and Financial Management (CIFM) and the Chartered Insurance Institute of Nigeria (CIIN) to establish a cutting-edge ICT facility at the college in line with its long-standing corporate social responsibility and talent development initiatives,

    The N70 million “M.H. Koguna IT Lab” — named in honour of Continental Reinsurance’s first Chairman  was conceived by Group Managing Director, Mr. Lawrence Nazare, in December 2024, and successfully brought to life under the leadership of the Managing Director, Dr. Fatai Lawal.

    Dr. Lawal stated that the project underscores the company’s dedication to fostering digital learning and equipping the next generation of insurance professionals with essential technological skills.

    Read Also: CIIN to host Insurance Week on awareness, education

    At the official launch held on Tuesday, November 4, 2025,

    Industry leaders and stakeholders gathered to celebrate this milestone at the official launch last week.

    Among the dignitaries present were the Executive Director Mr. Emeka Akwiwu, Regional Director (Lagos) Mr. Ogadi Onwuaduegbo, CIIN President Mrs. Yetunde Ilori, and Chairman of the CIFM Board, Mr. Jide Orimolade.

    Together, they highlighted the project’s significance in shaping a more innovative, resilient, and technology-driven insurance sector for the future.

  • Regency Alliance grows assets by 16%

    Regency Alliance grows assets by 16%

    Regency Alliance Insurance Plc has announced a strong financial performance for the 2024 financial year, highlighted by a 15.96 per cent growth in total assets to N21.857billion, compared to N18.848 billion recorded in 2023.

    The Chairman of the company, Mr. Clem Baiye, made this known while presenting the firm’s 2024 financial statements at its 31st Annual General Meeting held in Lagos.

    He said the growth in total assets reflected the company’s sustained resilience, prudent investment strategy, and commitment to strengthening its balance sheet amid economic challenges.

    He disclosed that the insurance group’s shareholders’ fund also recorded significant growth, rising by 19.24 per cent to N13.972 billion in 2024 from N11.718 billion in the previous year. The equity attributable to the company increased to N14.044 billion from N11.778 billion in 2023.

    The company’s insurance revenue rose to N7.302 billion in 2024, a 20.03 per cent increase over the N6.083 billion recorded in 2023, underscoring business expansion and improved underwriting activities.

    However, insurance service expenses, which include incurred claims and other technical expenses, grew by 46.37 per cent from N2.813 billion in 2023 to N4.117 billion in 2024.

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    Baiye explained that despite rising costs, the company continued to manage its resources prudently, as shown by a modest 7.66 per cent increase in management expenses year-on-year.

    Investment income also rose to N1.165 billion in 2024, up from N0.923 billion in 2023. In line with market realities, the company revalued its investment property, recognising a fair value gain of N170million in the profit or loss statement.

    As a result of these positive outcomes, profit before tax climbed to N2.503billion, representing a 19.49 per cent increase over N2.095billion recorded in 2023, while profit after tax grew by 16.73 per cent to N2.254billion from N1.931billion in the previous year.

    To reward shareholders, the board proposed a bonus issue of one new ordinary share for every three held.

    Baiye added that the board had also approved plans for a rights issue and private placement to raise the required minimum capital of N15billion in line with the new Insurance Industry Reform Act (NIIRA) 2025.

    The Managing Director, Mr. Bode Oseni, assured shareholders that upon completion of the capital raising exercise, the new shares would be allotted and listed on the Nigerian Exchange, positioning Regency Alliance to become a top player in Nigeria’s non-life insurance market.

    “The Board is convinced that our company has the potential to become a leading force in the non-life insurance space,” Oseni stated.

  • Capital Express Life reports 53% growth in shareholders’ funds

    Capital Express Life reports 53% growth in shareholders’ funds

    Capital Express Life Assurance Limited has announced strong financial results for the year ended December 31, 2024, achieving significant year-on-year growth despite persistent economic headwinds in Nigeria and globally.

    The company reported a 53per cent increase from N9.22billion to N14.11billion, buoyed by capital injection and improved investment income, and a 32 per cent rise in Insurance Revenue, from N5.45billion in 2023 to N7.2billion in 2024.

    Gross Premium production reached N9.35billion, while Profit after Tax stood at N303 million, underscoring the company’s operational efficiency and strong risk management framework. Total assets rose by 34 per cent, to N24.38billion from N18.18billion in the previous  year.

    The company’s claims payout increased by 44 per cent, rising from N2.76billion in 2023 to N3.97billion in 2024.

    Speaking at the company’s 24th Annual General Meeting (AGM) in Lagos, the Chairman of the Board, Otumba Ademola Adenuga, commended management and staff for steering the company through an environment marked by currency volatility, inflationary pressures, and fluctuating oil prices.

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    He said: “These results reflect our unwavering commitment to sustainable growth and stakeholder value.

    Despite the macroeconomic challenges, we maintained steady growth and strengthened our balance sheet. The year 2024 proved that Capital Express Life Assurance is resilient, disciplined, and positioned for even stronger performance in 2025”, he noted.

    Looking ahead, The Chairman said the company aims to sustain double-digit growth through a mix of digital innovation, strategic partnerships, and disciplined financial management. The company also plans to strengthen internal systems and processes to ensure regulatory compliance, operational resilience, and superior customer experience.

    “We are optimistic about the future. With the right structures and strategy in place, and with the dedication of our people, we are confident that the new year will mark another year of solid growth and innovation for Capital Express Life Assurance.”

    In his remark, the Managing Director/Chief Executive Officer, Mr. Mathew Ogwezhi, outlined the company’s forward-looking agenda for the next year, anchored on technology, operational excellence, and customer-centric innovation.

    “We have entered a new phase in our transformation journey. In coming year, we will deepen our digitization strategy to enhance how customers engage, buy, and experience insurance across all touchpoints. From onboarding and policy management to claims processing, and communication, technology will remain at the heart of our operations.”

    “Capital Express Life Assurance is getting set to launch an upgraded mobile application, offering real-time policy access, seamless premium payments, and instant service support. The company also plans to expand its retail distribution network and deploy data-driven tools to improve customer insights and personalisation.

    “Our goal is to make life insurance more accessible, transparent, and relevant to Nigerians. We are building a company that listens to its customers, leverages technology to simplify insurance, and rewards loyalty through consistent value delivery”, Ogwezhi said.

  • NCRIB boss launches nationwide insurance awareness

    NCRIB boss launches nationwide insurance awareness

    The Nigerian Council of Registered Insurance Brokers (NCRIB) will take advantage of the new Act, the Nigerian Insurance Industry Reform Act 2025 (NIIRA 2025) which increases compulsory insurances laws to deepen insurance penetration and promote financial protection across the country, the newly-inaugurated 23rd President of the Council, Mrs Ekeoma Ezeibe, has said.

    She made this known while unveiling her plans to expand insurance awareness nationwide during a news conference in Lagos.

    She said the initiative would begin with Abia as the pilot location for the national insurance penetration drive.

    She said her administration would leverage the NCRIB’s six area committees as frontline drivers to deepen insurance penetration and promote financial protection across the country, noting that Abia was deliberately chosen as the launchpad due to its economic vibrancy and ongoing infrastructural revival.

    Ezeibe observed that insurance awareness remains higher in the Southwest, while many commercial hubs in the Southeast, particularly Aba, remain underinsured.

    She described Aba as the commercial heartbeat of the East with its legacy as a major industrial hub hosting several multinational firms.

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    She said: “The founding fathers of NCRIB created these area committees to bring the council’s activities closer to the people. Under my tenure, they will no longer just replicate the centre’s programmes but become engines for real insurance growth across Nigeria.

    “My administration will deliberately use these committees to spread the gospel of insurance to every corner of the nation. The initiative would align with the Nigerian Insurance Industry Reform Act 2025 (NIIRA 2025), which expanded compulsory insurance policies and strengthened NAICOM’s enforcement powers. We intend to take advantage of the new Act, which has increased compulsory insurances and empowered NAICOM to enforce compliance effectively”.

     “Starting with all 36 states and the Federal Capital Territory at once would be unrealistic. Abia will serve as our test case. Once we achieve measurable success there, we will replicate the model across the country. Aba was once home to numerous manufacturing and export businesses, especially in leather and fashion goods. With the revival of infrastructure, energy, and markets under Governor Alex Otti, the environment is now ripe for insurance growth,” she said.

    Ezeibe commended the governor for his private-sector-friendly reforms, particularly the independent power project by Geometrics and the modernisation of Ariaria Market.

    She said the NCRIB would collaborate with the Abia government to promote compulsory insurance coverage and safeguard emerging investments.

    “When companies do well, employment rises and the economy breathe again. But without insurance, we fail to secure tomorrow’s opportunities. Partnering with Abia is the fastest route to ensuring economic sustainability,” she said.

    She reaffirmed her commitment to inclusive growth within NCRIB, assuring that no member would be left out of new business opportunities.

    She pledged collaboration with underwriters and loss adjusters to ensure swift claims settlement and build public trust in insurance.

    “In capacity building, I intend to improve on what my predecessors achieved. That’s the value members should expect from the council. I will ensure brokers comply fully with NIIRA 2025 and complete the Olola Olabode Ogunlana NCRIB Annex Building initiated by my predecessor,” she added.

  • What happens to pension benefits when a contributor dies under CPS?

    What happens to pension benefits when a contributor dies under CPS?

    Pension schemes are a cornerstone of financial security for millions of Nigerian workers, offering reassurance for a comfortable retirement after years of service.

    But what happens when a pension contributor dies before or after retirement? For many families, the uncertainty surrounding the fate of pension benefits can be both distressing and confusing.

    The chief executive officer (CEO) of Pension Fund Operators Association of Nigeria (PenOp), Oguche Agudah in a statement made available to journalists explained the laws, procedures, and common practices regarding the payment and administration of pension benefits upon the death of a contributor under the Nigerian pension system.

    He reiterated that Nigeria operates the Contributory Pension Scheme (CPS), introduced by the Pension Reform Act (PRA) of 2004 and further amended in 2014.

    According to him, the scheme is mandatory for employees in the public service and private organizations with at least three staff members.

    Under the CPS, both employer and employee contribute to a Retirement Savings Account (RSA) managed by Pension Fund Administrators (PFAs), regulated by the National Pension Commission (PenCom), he noted.

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    What Happens When a Contributor Dies?

    Oguche said: “The unfortunate event of a contributor’s death does not mean the end of their hard-earned pension savings.

    It is also important to clarify that beneficiaries are legally entitled to receive pension benefits and differ from the Next of Kin(s) indicated on the RSA details of the deceased. While the Next of Kin serves as a point of contact or representative for administrative purposes, only designated beneficiaries as stipulated by official nomination forms or by law are eligible to claim and receive funds from the RSA. Families should not assume that the Next Kin automatically inherits pension benefits, underscoring the need to carefully complete beneficiary nominations and keep them current. The fate of the pension benefit depends on the timing of the contributor’s death whether it occurs before or after retirement and the status of their RSA”.

    Death before Retirement

    He pointed out that if a contributor dies before retiring or before accessing their RSA, the total amount in the contributor’s RSA, including accrued investment incomes, becomes available to their legal beneficiaries. The PRA 2014 and PenCom guidelines govern the process for the identification of beneficiaries and disbursement of benefits.

    Nomination of Beneficiaries

    “Upon opening an RSA, contributors are required to nominate next of kin and beneficiaries, usually through forms provided by the PFA. This nomination is critical because it determines who will be eligible to claim the benefits in the event of the contributor’s death”.

    Application and Documentation

    “Upon the contributor’s death, the nominated beneficiaries or next of kin must formally apply to the deceased’s PFA for the release of the pension funds. The required documents typically include Death certificate of the contributor; Letter of Administration if there is no valid Will; Valid means of identification for the beneficiaries; Bank account details for payment; Birth certificate of the deceased in some cases; and Proof of relationship to the deceased (such as a marriage certificate or affidavit.

    “The PFA then verifies the documents and initiates the process of transferring the funds to the legitimate beneficiaries”.

    Dispute Resolution

    Oguche added that disputes can arise, especially where multiple claimants present themselves or where the deceased did not clearly nominate beneficiaries. In such cases, the PFA may require a Letter of Administration from a probate court, which officially recognizes the legal beneficiaries of the estate.

    Death after Retirement While Receiving Pension

    If a contributor dies after retirement while already receiving pension payments, the treatment of their pension benefits depends largely on the mode of benefit payment that was chosen at retirement.

    Programmed Withdrawal

    “Many retirees opt for “programmed withdrawal,” where pension payments are made monthly until the RSA is depleted or until the retiree passes away. If the retiree dies before exhausting the RSA, the balance is paid to the beneficiaries”.

    Annuity

    “Alternatively, a retiree may choose a “retirement annuity,” whereby an insurance company pays them a guaranteed income for life. If the retiree chose an annuity with a guaranteed period, and they die within that period, the benefits may also pass to beneficiaries or the estate for the remainder of the guaranteed term.

    Estate Laws and Probate Process

    “Where there is no clear nomination of beneficiaries or disputes arise, the payment of pension benefits may be subject to the general laws on inheritance and probate in Nigeria. The Letter of Administration or Will becomes critical here, as PFAs will only release funds to beneficiaries recognized by law.

    Taxation and Deductions

    Pension benefits are generally tax-exempt in Nigeria; thus, the funds transferred to beneficiaries are not subject to income tax. However, any debts or loans owed by the deceased contributor to their employer may be deducted from the RSA before disbursement to the beneficiaries.

    Role of Pension Fund Administrators (PFAs) and PenCom

    “Pension Fund Administrators (PFAs) play a central role in managing Retirement Savings Account (RSAs) and ensuring that contributors’ wishes regarding their pension benefits are followed after death. PenCom provides regulatory oversight, issues guidelines, and can be petitioned in cases of disputes or delays.

    Common Challenges and Practical Steps for Families

    “Families often face hurdles in accessing pension benefits, ranging from bureaucratic delays to legal disputes among potential beneficiaries. To minimize challenges, contributors are encouraged to ensure their beneficiary nominations are up to date and accurately reflect their wishes; Inform their family members of their chosen PFA and pension arrangements; and Keep relevant documents (e.g., RSA statements, beneficiary forms) in an accessible place.

    “Beneficiaries should be prepared with all required documents and promptly engage with the deceased’s PFA to avoid unnecessary delays. The death of a pension contributor can be an emotionally and financially trying time for families. However, Nigeria’s pension regulations are structured to ensure that contributors’ savings are not lost but are transferred to their loved ones according to the law. Staying informed and following the correct procedures are the keys to smooth and timely access to these benefits”, Oguche added.

  • Everything you need to know as a retiree under PTAD Part 2

    Everything you need to know as a retiree under PTAD Part 2

    My husband is your pensioner, and he has just passed away. The bank has refused to allow me withdraw money from his account. How can I access his pension and outstanding benefits, if any?

    The Next of Kin is to write and forward notification of death to the office addressed to the Executive Secretary and attention the Director of the relevant Department. The notification should be accompanied by all the relevant documents listed under Question 11 above. The Directorate will write the bank if need be, to release any money accrued to the deceased pensioner(if he is statutorily entitled to same) and outstanding benefit to the deceased Next of Kin will be computed and paid.

    When are you going to start the ‘In-House’ verification in the Zonal offices?

    Plans are under way to extend the in-house verification to other zonal offices but you can be verified in our Abuja and Lagos offices at the moment.

    What is the period of bank statement needed for verification?

    Duly stamped and signed NUBAN Bank statement on the Bank letterhead from period of retirement or date from which complaint was made till date. Where there is no complaint, bank statement for the last six months should be provided.

    Can a sick or bed ridden pensioner be verified?

    Yes. PTAD undertakes mobile verification to homes and hospitals to verify sick and bedridden pensioners who are unable to physically come to our verification centres. To qualify for mobile verification, the pensioner should send proof of incapacity either through a medical report from a recognized government hospital or a picture showing the state or condition of the pensioner.

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    The following categories of pensioners qualify for mobile verification – Technically ill Pensioners; Very old and weak Pensioners; and Infirmed Pensioners.

    When will your office organise another verification? Some of us were last verified since 2015

    The Directorate has completed field verification for all pension Departments which is a one – off exercise. The plan is to conduct “I AM ALIVE” verification in the nearest future. Pensioners will be communicated when this will be conducted and the procedure that it will take.

    What are the likely reasons why a pensioner can be taken off the payroll?

    The reasons why a pensioner will be removed from the payroll are –Inconsistent or incomplete employment records; Inconsistent or incomplete bank details; Consistent failure of person’s payment for three months; An over payment of Monthly Pension is discovered; Non verification during the verification exercise because the pensioner is not eligible; Lack of BVN number; and Receipt of Death Notification. NOK attain the age of 18 years (Death in active Service in line with the provisions of section 6 of Pension Decree 102 of 1979)

    When will I receive my monthly pension arrears?

    The Directorate is treasury funded. We wait for releases from the Government and the arrears is paid in batches subject to availability of fund. Once a pensioner is sure that he has submitted all relevant documents, arrears will be paid on completion of the processes and fund is available.

  • PTAD: Resolving pensioners’ issues

    PTAD: Resolving pensioners’ issues

    KOLADE: Dear Omobola, my name is Kolade. Kindly look into the issue of N32,000 minimum wage for us who are still on old pension payment.

    PTAD: Dear Kolade, Please be informed that the N32,000 increment will be paid to every pensioner except for some agencies like PHCN, Peoples Bank, NICON Insurance, Nigerian Reinsurance, NITEL, PTI AND Assurance Bank.  Thank you.

    SAMSON: Good day, I am Samson. I am an Ondo State pensioner with federal share. I will like to remind PTAD that I have not received my pension for the month. The late payment of my monthly pension is now becoming a regular occurrence and this is having a negative effect  on the good image of PTAD. Kindly make amends.

    PTAD: Dear Mr. Samson, please be informed that you’re currently on our payroll and you have been paid. Kindly go to your bank and get your bank statement from April 2025 to date. Thank you.

    MICHAEL: Dear Omobola, while I commend PTAD for additional token added to my money in my April, 2025 pension, I wish to implore The Nation newspaper to request PTAD to kindly do the needful on nonpayment of my gratuity in which I complained severally but to no avail. Thanks for your good work. PTAD: Dear Mr. PTAD: Micheal, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.

    SAMUEL: Good day, my name is Samuel. I retired on grade level 9, step 5. My monthly pension is N17000 but has been reduced to N9000. Please I will like to know why. I am alive.

    PTAD: Dear Mr. Samuel, please note, according to the record available to us you’re on your rightful pension payment. And for your gratuity from our record, your retirement date was 21/9/1993. Therefore, your gratuity should be paid or has been paid by the state government. However, you can scan and send your bank statement six months before your retirement to date to enable us to investigate and respond further. Thank you

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    OSUWA: Good day, my name is Osuwa. This is in relation  to short payment in my monthly pension. My mates are receiving N30,000 and more but I continue to receive less than N27,000. Kindly help me to correct this.

    PTAD: Dear Mr. Osuwa, kindly be informed, based on the documents you provided during verification you retired on grade level 8 step 5 and structure HAPSS2003 and you’re on your rightful pension payment.

    ADEREMI: Dear Omobola, my name is Aderemi. The reply of PTAD to my complaint which was published on the March 12, 2O25 was correct. Truly PTAD called me and asked me of my account details.

     The person that called me said that the account did not show my name. He also ask for some other information but I was unable to as my documents were not with me and I didn’t know them offhand. He promised to call the next day but he has not called back.

    PTAD: Dear Mr, Aderami, Kindly note that we placed several calls to you, but were unable to get through as your phone was not answered. You can reach us via 02094621700 for clarification and resolution. Thank you.

    ANNONYMOUS: Good day, please, save my soul. I have no other hope. I have not received my pension. The late payment of my monthly pension is now becoming a regular occurrence and this is not good for PTAD’s image.

    PTAD: Dear PTAD PENSIONER, please send your verification slip to our email complaints@ptad.gov.ng to enable us to investigate and respond further. Thank you.