Category: Consumer Watch

  • Jega, Fashola others for Genesis award

    Immediate past INEC chairman, Prof Attahiru Jega and the immediate past governor of Lagos state and Minister of Works, Housing and Power, Mr Babatunde Raji Fashola, Inspector General of Police, Mr Solomon Arase and others have been as recipients of the prestigious awards.

    The award, which is the brainchild of the Genesis International Magazine, is slated for December this year.

    In a statement issued by the publisher, Dr Yomi Agbabiaka, he said the magazine is presently conducting polls on her website, genesismagz.com, for interested readers and fans to enable them take part in the poll.

    Speaking on their preparedness, Dr Agbabiaka enjoined all Nigerians to cast their votes for the nominees, and assured that Genesis International website is available 24hours and in every part of the world.

    “Our dream is to make this an annual event and making the selection a very transparent and all inclusive one. 2015 has sure been a very trying year particularly with the transition in government and the dwindling oil prices and its effects resonating on all other spheres of business in Nigeria. Despite these challenges however, many businesses still posted huge successes as a result of their dynamic leadership.

    “Genesis International Magazine chronicles the giant strides of these CEOs with one emerging top of the bunch. Our team has come up with three most outstanding CEOs in Nigeria for 2015 from a list of over 30 contenders and we present them to the reading public to vote for their preferred choice to become the first winner of our annual CEO Of The Year Award: Bisi Onasanya – First Bank Plc, Tunji Oyebanji – Mobil oil Nigeria, Michael Arumemi-Ikhide – Arik Air”, the publisher noted.

    According to Agbabiaka, these CEOs have been credited because they have been able to make a difference in highly competitive markets. They have demonstrated effective management capabilities through hard work, resilience, research and an understanding of the Nigeria business climate, as they moved their companies forward.

    Justifying the need for the award, Agbabiaka said that the award will be given to Nigerians who have contributed immensely to the development, growth and unity of the Nigerian nation through one action of theirs or the other. 2015 for example has been a year of landmark events that have shaped the course of the year both in public and private life.

    “It is the year that Nigeria and Nigerians voted and effected a change of government, for the first time in her history, from one political party to another! In spite of the global decline in oil prices and by effect a somewhat ailing economy, Nigeria and by extension Nigerians stood firm in their resolve to move forward. The change mantra has become a singsong all over but these wouldn’t have been possible without the effective, visionary and unbiased leadership roles of some Nigerians with sterling qualities.”

  • Three Crowns milk introduces competition

    Three Crowns milk, from the stables of FrieslandCampinaWAMCO – is set to reward its esteemed consumers with the introduction of the ‘Cook Like Mine’ competition which started running from the 9th of November to end on the 11th of next month.

    The ‘Cook Like Mine’ competition has been designed to run in two phases; first phase is via the online platform where consumers are asked to send in their recipe and a picture of a meal they have made with Three Crowns milk to threecrownscompetitions@gmail.com, while the second phase (offline platform) involves a practical preparation of the meal where final winners would be selected and rewarded with fantastic prizes.

    The first stage of the competition’s entry phase will last for a period of three weeks running from the 9thof November to 27th of November, 2015. After which five lucky participants would be selected based on the creativity and presentation of the picture of the meal sent. The second phase of the competition which will take place on the 11th of December, 2015 would require the five participants to cook the actual meals they entered with at the Grand Finale.

    Speaking on the competition, the Senior Brand Manager, Three Crowns Milk, Mrs. Maureen Ifada, explained that the ‘Cook Like Mine’ competition is another platform in which the brand aims to engage and also appreciate its esteemed consumers for their continuous loyalty and patronage.

    Ifada stated that the ‘Cook Like Mine’ competition would showcase the various ways Three Crowns milk can be used in healthy meals or as a key supplement for a dish.

    “For over 25 years, Three Crowns has consistently delivered good quality milk in the Nigerian market and is trusted by families and medical practitioners to help Nigerians stay fit and healthy through its use in tea, coffee, custard, cereals, fruits and all kinds of dishes that can be prepared with milk,” she said.

    She further stated that the winners of the competition would be judged based on some key criteria such as ingenuity, creativity and quality presentation by a select panel of judges; the Three Crowns Mum of the Year 2015 – Mrs. Olamide Olaleye; Tolu Erogbogbo, popularly known as Chef Eros, owner of well-known restaurants such as Bay Lounge, Beehive & Cookie jar Bakery; and Uzo Orimalade, owner of Cupcake Couture, Lagos.

    Ifada revealed that the winner of the competition will be going home with a side-by-side double door refrigerator, the first runner up will win a Chest freezer, second runner up wins a washing machine and the third & fourth runners up would be rewarded with a microwave oven each.

     

     

     

  • Consumers bemoan absence of meat in beef sausages/rolls

    Consumers bemoan absence of meat in beef sausages/rolls

    Beef sausage rolls and beef rolls as they have been christened by their manufacturers are not food products one needs to go far to get in Nigeria.

    They roll off the conveyor belts in various factories in their thousands every day and end up being sold along the roads in traffic, corner shops, open market, super markets, virtually in every nook and cranny.

    It is one of the most convenience foods for a hungry person. It is a piece of sausage meat baked in a roll of spiced pastry or dough.

    Practical food? Yes, because it is handy, tasty, affordable as it sells for N50 each, quite filling especially when eaten with a bottle of drink, can be easily accessed, neatly and safely packaged as a majority of the popular brands are produced by multinational companies.

    Beef sausage rolls have become a food product most Nigerians have come to trust and rely on especially when you are hungry and trapped in traffic hold ups like the ones experienced by Lagosians.

    The most popular brands are Gala from the UAC foods, Meaty from Leventis Stores, Chopsy beef Rolls manufactured by UTC foods, Super Bite/ Beef Rolls from CHI Ltd, Bigi etcetera.

    The sausage industry in Nigeria started with the first brand Gala, from UAC foods, in 1962. Then it was sold only in Lagos. For those outside Lagos State, it was a must-buy for them any time a relation or close ones travel to Lagos. Both adults and children relish the gift of gala sausage roll from Lagos.

    However, the market has greatly expanded. With many brands in the offing now, there is virtually no place in the country that one cannot find these snacks. Though the amusing thing is that the name gala has stuck with most people. Most consumers still refer to other brands as gala. It is a common thing to hear a buyer calling on the boys who hawk this product in traffic to bring gala, then when the seller comes with his cartoon filled with the various brands, the buyer will then select or ask for a specific brand. Generally people in most cases refer to all of them as gala.

    Is the so called beef sausages/rolls, or should I ask the pastry tasty? Yes. The problem, however, is that consumers do not know if the snacks are qualified to be called beef sausage as a majority of the brands do not seem to have any resemblance of beef in them.

    The stuffing that is supposed to be beef does not seem beefy neither does it taste meaty. The filling of the gala of old tasted meaty as is attested to by some consumers and that was why consumers got hooked to the product and when other companies saw their success rate they all went into the business. Unfortunately, they did not imitate the UAC standard of old. What we have as stuffing in the so called beef rolls are just spiced, lumpy, pink coloured dough.

    If at all there is any resemblance of minced beef in them, is the percentage of the meat enough to qualify those sausages as beef rolls and beef sausages not to talk of being called ‘Meaty’?

    Nigerian consumers definitely deserve to be treated better. They have the right to be fully informed as to what they are buying. Many consumers have registered their anger and concerns with Consumer Watch. Recently, a Public Relations consultant, Larry Ofile Badmus, called in anger after buying one of the so-called beef rolls and wondered why such a product that has no meat in it should be registered by government regulatory agency as a ‘beef roll’.

    “They can market the products but under different names that do not reflect or give the impression that the filling is made with beef,” adding that the manufacturers should be called to change the deceptive names or add enough beef to the stuffing to qualify it as a beef roll or ‘Meaty’ sausage”.

    However, reacting to the allegations, Mrs. Joan Ihekwaba, the General Manager, Marketing UAC Foods, makers of the leading brand, Gala, strongly stated that “Gala sausage rolls stands out with its unique beef filling made from pure beef, micronutrients, seasonings and other ingredients stated on the packaging in line with regulatory requirements.”

    Speaking in an interview, she refuted claims that the Gala of the 80s was of a higher quality than what we have now. She said that UAC Foods has not rested on its laurels but has rather improved its value offering over the years.

    “The brand is now 53years old and several improvement initiatives are routinely carried out towards meeting consumer’s expectations. It is the first brand in Nigeria to include micronutrients,” emphasised the GM Marketing, UAC Foods.

    Explaining further, Mrs. Ihekwaba said that the company engages in regular consumer research and identifies with aspirations of Nigerians and their appetite for success, thereby providing consumers with top quality safe and healthy convenience foods.

    Speaking with a nutritionist and food scientist at the Federal Institute of Industrial Research Oshodi (FIIRO), she said that for those snacks to be qualified to be called beef sausages and beef rolls they must contain between 15% and 20% beef in them.

    Analysing the stuffing in most of the popular brands, the civil servant, whose name cannot be mentioned because of civil service rules, said the manufacturers should change their recipes and include enough meat in their products or change the names of those products.

    “The stuffing is strong and even stony which should not be the case. It’s just spices, flour, binders, pink food colouring and maybe very tiny amount of minced meat which does not qualify the snacks as meaty or the other names,” she said.

    Calling on the manufacturers to stop the deception, she advised them to change their recipes or come to FIIRO for help in reformulating their recipes.

    “Though those manufacturers know the right thing to do, it’s just greed for high profit that is beclouding their sense of judgement,” she claimed.

    Exonerating NAFDAC, the civil servant said that most of the manufacturers present the right food products for reviews and inspection only to start producing substandard products after NAFDAC, SON must have issued them with approvals.

    However, that excuse does not exonerate the regulatory agencies as their duty does not end with the first inspection. They are supposed to carry out regular checks and monitoring to ensure standards are enforced and maintained.  Besides, they are residents of this country and definitely they are equally patronising those products.

    Reacting to the issue in her office at NAFDAC office, Isolo, Lagos, NAFDAC Public Relations Manager, Mrs. Christie Obiazikwor, said that the sausages actually have beef filling. Strongly debunking claims that the stuffing were anything other than beef, she said that the agency would not have approved them if that was the case.

    At the office of CHI Ltd, the company’s Customer Relations Manager insisted that the stuffing in both Super bite and Beef Rolls produced by them were minced meat.

    In fact, she said that at a time they had complaints from consumers who said that they were coming across difficult chewy parts of meat when they munched their beef rolls, adding that their recipes are a reflection of consumer demands and wants.

  • Chi Limited introduces handy packs for consumers

    In an ever dynamic market, innovation is crucial to differentiating a brand from the crowded pack. For a brand that has grown to become the market leader in Nigeria’s juice and fruit drink market, it is imperative that innovative ideas drive the production, packaging and marketing of its high quality products. CHI Limited’s recent introduction of the “can pack” for their juice like Chivita 100%, Chivita Active and Chi Exotic is a reference point to how the brand has leveraged on consumer feedback to drive innovative and affordable packaging that suits their lifestyle.

    The new juice can pack which is targeted at hip, trendy and on-the-go consumers is designed in a dynamic prismatic shape with an attractive cap that is well blended into the pack. With an affordable price of N100, the 315ml can pack contains enough juice to satisfy individual consumption and offers competitive pricing as well as value for money. Its handy size allows consumers to take it along with them wherever they go and fits into the lifestyle of young upwardly mobile consumers.

    According to Deepanjan Roy, Managing Director, Chi Limited, “the new and attractive 315ml can pack has a genuine consumer appeal and the feedback from the market has been fantastic. At the cost of N100, we are confident that the affordability, accessibility and convenience of this trendy, handy and on-the-go can packs would ensure that our consumers continue to get the same refreshing taste and nourishment.

    “Consumers have extolled the can pack size for its elegance, convenience and shelf appeal. They particularly appreciate its advantages over aluminium can packaging because it is easy to hold, pour from, and is far more environment friendly,” Mr. Deepanjan stated

    With its range of high quality fruit juices like Chivita 100%, Chivita Active and Chi Exotic in the can pack, the story can only get more interesting for a brand that truly places premium on consumer needs and satisfaction

    The 315ml juice can packs are currently available in Chi Shoppe, departmental stores, open markets, hotels and neighbourhood shops across Nigeria and retail at an affordable cost of N100.

  • Lafarge, NSE promote best practices in construction industry

    Lafarge, NSE promote best practices in construction industry

    In furtherance of its commitment towards enhancing global best practices in the application of its products, Lafarge Africa Plc has partnered the Nigerian Society of Engineers (NSE) to build the capacity of stakeholders on best practices in the application of the product for construction.

    Indeed, the Lafarge explained that while it has continued to explore innovative solutions through product development, efforts are being sustained to ensure that such solutions are not misapplied and abused.

    Speaking at a technical session and capacity building programme for engineers in Ibadan, Oyo State, Country Head, Infrastructure and Key Accounts, Lafarge Africa, Mike Fisher emphasised the need for Nigerian professionals to adopt best practices in the construction industry.

    According to him, adhering to specified requirements is key in the construction industry, adding that durability and return on investments should equally be assessed when considering infrastructural development.

    “We are not commodity traders but solutions providers as we continually engage stakeholders across the spectrum and at various stages of project development. One of the areas we are addressing is the environment where the products are being applied. Sulphates and chlorides attacks are being addressed using innovative solutions in our products,” he added.

    On his part, General Manager, Independent Power Projects, Lafarge Africa, Lanre Opakunle, explained that the company is exploring new solutions to meet the needs of the environment.

    “We consider engineers as a major stakeholder in the construction industry and that is why we are engaging them on how best to apply our products. The construction industry is evolving and various factors are being considered when erecting a structure. The social impact, energy conservation, concrete requirements, lifespan, exposure to environment are some of the major issues being considered today.

    “Our research and development centre is exploring new products to meet some environmental needs. We are also improving the emissions from the use of the product with a view to addressing health and safety issues. Adopting best practices is expected to aid long term cost saving measures and sustainability rather than going through short cuts,” he added.

    Technical Secretary, Nigerian Society of Engineers (NSE) Ibadan branch, Adekunle Olaoye noted that the capacity building initiative will further address the challenges in the construction industry.

    “Cement is an engineering material and its application needs to be addressed. Various issues need to be addressed through effective capacity building for stakeholders,” he added.

     

  • New discount megastore for Abuja

    Game stores, Africa’s largest discount retailer of general merchandise, are expanding its current Nigerian presence to open a fourth discount megastore in Nigeria’s bustling capital city, Abuja.

    Game is a discount retailer of general merchandise items ranging from major domestic appliances, high-tech televisions, sound and audio equipment to toys, linen, sporting goods, interior décor, camping and outdoor products, health and beauty aids. Game also offers a wide array of dry groceries.

    Game has been operating in Nigeria since 2005 and has since opened stores in Lagos (Palms Mall) Enugu (Polo Park Mall) and Kano (Ado Bayero Mall).The  fourth Game store to be opened in Nigeria is scheduled to open on November 26 and  can be found at Plot 1265A, Bala Sokoto Way, Jabi Lake, Jabi, Abuja, FCT . The store new store is a spacious retail wonderland where customers will be offered the signature Game shopping experience of convenience and unbeatable value in a spacious retail wonderland that measures an impressive 5031m2.

    Game’s Marketing and Customer Director, Mr. Mark Turner, is optimistic about Game’s expansion in Nigeria. “We are delighted that Nigerian consumers have shown us such great support by supporting our Game stores in Lagos, Enugu and Kano. Game’s value for money concept of discount retailing which has earned the group a loyal customer base across Nigeria and Africa at large will dramatically expand the shopping options that have been available in Abuja before now,” said Turner.

    Unprecedented low prices and a trio of guarantees unlike any other in Nigeria are just some of the unbeatable attractions which Abuja shoppers will be able to enjoy. Other attractions include spacious, safe and secure parking and an in store gift registry that makes Game Abuja the perfect place to shop for wedding anniversaries, baby showers and other special occasions.

    “We are aware that Abuja shoppers expect something different to what has previously been offered in the retail market, such as an improved shopping experience and a wider array of general merchandise. Customers can be rest assured that we will offer unbeatable everyday low prices, quality general merchandise, dry groceries and fresh food in addition to unsurpassed customer service. Shoppers will get only the best of what Game has to offer when they visit our stores,” said Turner.

    As a leading retailer in the Nigerian retail market, Game is guided by four basic core beliefs, one of which is exceeding the expectations of customers. Turner added “We always put our customers at the heart of all we do, this is done through continuous customer and market research which allows us to tailor our products and services to match the desires of our customers. By doing so, we are able to go above and beyond what is expected of us.”

    Game was the first retailer in Nigeria to launch an in-store revolving credit facility, “this is just one of the ways that Game exceeds customer expectations and helps customers to save money so that they can live better” said Turner.

    The credit facility which is administered by 03 Capital gives customers the freedom to buy now and pay later for any items purchased in-store. This credit facility is the first of its kind in Nigeria to be issued without an issuance fee, additionally, the card is also issued free of commitment and advisory fees.

    Turner explained that the stores’ single-minded commitment to customer wellbeing was reflected in its slogan: ‘Game – save money, live better.’ This is applied through a rock-solid trio of far-reaching guarantees on price, satisfaction and service.

  • Nuel Mark & Partners plans anniversary lecture

    Renowned firm of estate surveyors and valuers, Nuel Mark & Partners, is set to mark its 10th anniversary.

    As part of the events to mark the milestone, the company would hold its first ever annual lecture titled: ‘Land acquisition, affordable and sustainable housing development in the Niger Delta region,’ slated to hold in Port-Harcourt, the Rivers State capital.

    With well over 400 choice property strategically located all over Nigeria, this industry game changer specialises in all facets of the thriving property management and consultancy business, which include development, appraisal, preparation of feasibility and viability reports on proposed projects and sourcing of development finance, valuation of assets, among others.

    Speaking at an interactive media session, Emmanuel Mark, Lead Consultant and Head of Practice of the firm said: “Our tested reputation based on experience, maturity, professionalism and prompt service delivery remains our hallmark.”

    The company has also hinted of plans to officially unveil a Non-Governmental Organisation, The Nuel Mark Foundation on November 26, 2015 as part of its Corporate Social Responsibility.

    The Foundation, according to Mark, is another opportunity to give back to the society.

  • Airtel backs group to raise funds for IDPs

    Airtel backs group to raise funds for IDPs

    In its continued efforts at providing succour and relief to internally displaced people across the country, leading telecoms services provider, Airtel Nigeria, has announced the sponsorship of an initiative tagged ‘Climb with Remi,’ aimed at raising funds to care for internally displaced people (IDP) in Nigeria.

    Under the programme, a group of six passionate Nigerian women have decided to climb the highest mountain in Africa, Mount Kilimanjaro, as part of activities to attract global attention and raise funds in support of government’s efforts at improving the living conditions of displaced women and children in IDP camps across the country.

    Backed by Airtel Nigeria, the project is championed by Mrs. Remi Abere, the oldest Nigerian woman to reach the peak of Mt. Kilimanjaro. She is joined by other women including the wife of Ogun State governor, Mrs Funsho Amosu; former member, Federal House of representatives, Hon. Abike Dabiri-Erewa; Mrs. Joke Olanipekun; Mrs. Uzo Nwani and Mrs. Debo Laditan.

    Speaking on the initiative, Managing Director and Chief Executive Officer, Airtel Nigeria, Mr. Segun Ogunsanya, noted that the telco remains committed towards bringing relief and giving hope to internally displaced persons across the country.

    “Through the ‘Climb with Remi’ intervention, Airtel Nigeria has joined these committed, compassionate and selfless women and mothers on the need to sensitise more Nigerians to give andextendlove to underprivileged people including women and children who are victims of unfortunate social menace in our society.

    “By defying height and other unfavourable conditions known with climbing Mount Kilimanjaro, these women have shown that as individuals or collective groups we can overcome challenges when we unite,” Mr. Ogunsanya said.

    At the press launch of the ‘Climb with Remi’ initiative held at GRA, Ikeja, Mrs. Abere, explained that the group is committed to rehabilitating and reintegrating internally displaced women and children back into the society.

  • Essien, Anabraba to speak at maiden edition of Startup South

    Essien, Anabraba to speak at maiden edition of Startup South

    Founder of Nigeria’s online booking portal, Hotels.ng, Mark Essien and Co-founder of mobile payment provider, Paga, Jay Anabraba will be among the top innovators and business leaders to speak at the maiden edition of Startup South conference to be held in Port Harcourt come November 28, 2015.

    Other speakers expected at the conference include: Co-founder of Andela, Aboyeji Iyinoluwa; Co-founder of Port Harcourt’s pioneer innovation hub, FocusHub, Godson Ohuruogu; Founder, Foodstantly, Uchay Ariolu; Prinicipal Investment Officer, Singularity Invest, Lexi Novitske.

    Julia Jacks and Etinosa Omoregie from MoniPulo and BoleKing respectively will also be speaking at the event.

    StartUp South is a one-day educational and networking conference for small  business owners, investors and their clients who currently operate out of the South-South and South-East geopolitical zones of Nigeria.

    The event is also expected to feature a pitch session, keynote sessions, panel discussions which will culminate at a dinner session to wrap up the programme.

    In a statement, Chief Convener of Startup South, Uche Aniche said: “Startup South is the perfect opportunity for investors to discover innovative startups in the South-South and South-Eastern part of Nigeria. We believe Africans can solve Africa’s problem if they borrow a leaf from the men who built America. We need individuals to solve specific problems and become successful at solving them. Port-Harcourt is ripe for an active Angel Network and it is high time the world knew that.”

    Also speaking, a member of the organising team, Tony Balogun said: “Startup South was borne out of the need to project and explore the promise of the region (with emphasis on Port Harcourt) as the next major economic hub of the nation outside Lagos. The plan is to educate and connect people with brilliant ideas to people looking to invest in big ideas.”

  • Excitement, fun as Sprite Triple Slam ends in style in UNILAG

    Excitement, fun as Sprite Triple Slam ends in style in UNILAG

    After weeks of touring major Nigerian campuses to engage students in the three elements of basketball, music and dance, leading lemon-lime flavoured soft drink, Sprite, has concluded the 2015 edition of its Sprite Triple Slam activation in a grand style.

    Held at the Indoor Sports Hall of the University of Lagos (UNILAG), the final activation had in attendance, multiple award-winning and international music act, D’banj, as guest artiste, celebrity guest and basketball promoter, Sound Sultan, as well as Cool FM On Air Personality, Dotun, as compere for the day.

    Speaking at the event, Marketing Director, Coca-Cola Nigeria, Patricia Jemibewon, described Sprite Triple Slam as a strategic engagement platform that connects to the passion of youths and allows them to express themselves.

    According to Jemibewon, “Sprite Triple Slam brings to the fore the creativity of the Nigerian youth and is also a veritable avenue for true expression.”

    On her part, the Senior Brand Manager, Flavours, Coca-Cola Nigeria, Toyin Nnodi, expressed satisfaction in the success recorded so far with the activation, stating that the huge turnout that characterised the Sprite Triple Slam activation in all the locations is a testament to its popularity among the youths.

    As with the other locations, the UNILAG activation was filled with loads of fun, energy and captivating performances from the students. The dance category was particularly intriguing with lots of acrobatic display from the participants.

    Commenting on the event, 19-year-old Ikuomola Afolabi, who emerged one of the top players in the basketball category, lauded the initiative and described the activation as authentic and inspiring.

    Another participant in the dance category, Ifionu Chukwunonso, said that “Just like Sprite promised in the media, Sprite Triple Slam has not only exceeded my expectation, it is now certainly one thing that I will be looking forward to every year.”

    On his affinity to the Sprite brand, Sound Sultan remarked that the brand is a firm supporter of his passion points; music and basketball.

    In his words, “I am here because of the love I have for the game, and fortunately  Sprite supports my  passion.  I have seen incredible talents here today, I hope they keep it up because the sky is just their starting point.”

    The event reached its climax with D’banj’s enthralling performance. Starting with some of his recent songs; “Knocking on my door”,  “Bother you”, “Top of the world” and “Don’t tell me nonsense”,  the Kokomaster took the crowd on a journey back to his early days in Mo’Hits records, delivering some of the hit tracks such as “Suddenly”, “Olorun Maje”, and “Igwe”.