Leadway Pensure PFA Limited has emerged Best-In-Class PFA of the Decade at the 2021 edition of the African Brand Leadership Merit Awards (ABLMA).
Leadway Pensure received the award for its continuous efforts at delivering impeccable customer service experiences and leading the industry with several innovative solutions across its product portfolio.
The award was received on behalf of the company by the Head of Brand and Corporate Communications, Moyosoreoluwa Aiyekitan and CRMD Regional Manager, Lagos, Peter Olawole, at the 2021 African Brand Congress.
Reacting to the gesture, the Managing Director of Leadway Pensure PFA, Mr. Lanre Idris, said the Leadway brand was synonymous with pension excellence, and this award confirms the brand’s commitment to delivering amazing experiences to its clients.
He said: “This award is a win for our entire team for all the hard work they put in towards building the Leadway brand and making it an industry leader in a very competitive space. For us, quality is a watchword that underpins every aspect of our corporate existence, and this is what we are projecting to the world.
“We believe that our clients are central to our operations. As such, we are keen on delighting them by always innovating simple and smart solutions to deliver pension services – this is our DNA. Amongst several other innovations, we introduced the Leadway mobile app, interactive SMS, Pensure Online (P-Online) and SureCal, all provided for customers’ convenience and accessibility.”