PTAD: Resolving pensioners’matters

PTAD

MAXWELL: Dear DG PTAD, I just want to inform you that I have not seen my Federal Share Pension for August 2021.

Others in my state Plateau have received theirs since September 3, 2021 but I haven’t seen mine. I want to thank you for the good work you are doing in PTAD.

PTAD: Kindly inform the pensioner that his complaint is being processed and he can reach out to us on our phone number 094621700 or via email (complaints@ptad.gov.ng) for more information.

OBI: I am Obi. I resigned from the Federal Housing Authority in 2005 after 14 years.

In February 2021, I submitted photocopies of my documents as a prerequisite for verification at PTAD headquarters Abuja, but I am yet to be invited. I really don’t know what to do next, as I am yet to be put on pension payroll.

PTAD: Pensioner to provide his contact phone number to enable us contact him and schedule him for verification. He can also contact PTAD on 09-4621700 to request for a verification.

CHIDI: My name is Chidi. My mother, Mrs. Augustina, has not been paid any dime as pension for over 15 years. Although it is a long story which is partly not the fault of PTAD.

But PTAD has taken over the payment of pensioners, including my mother as well as her group in Nigerian Railway Corporation (NRC), Enugu District to be precise.

I want to know when the pensioners, including Mrs. Augustina, in NRC, Enugu District who were part of the mass retrenchment in 2005 by former president Obasanjo administration, would start receiving their monthly pension like others?

Many of her colleagues either are dead or incapacitated due to hunger, hardship, trauma, and sickness.

That Mrs Augustina is still alive is by the grace of God. This is despite that my mother’s side won  the legal tussle between her group and NRC, Enugu District, with excruciating pains and lack of financial support. Please my mother wants to know the cause of the delay.

PTAD: If the pensioner has been verified by PTAD, advise her to scan and send her pensioner verification acknowledgement slip to complaints@ptad.gov.ng. Pensioner to also provide her contact phone number to enable us contact her and advise her further regarding her pension.

MOSES: My name is Ogundele. I will like to inform you that  my minimum wage for 24 months is not correct. I was paid N64,304,44. The monthly increase is N6,192,19. Some of my colleagues, who are on the same grade as I, were also short paid.

Kindly effect the correction.

PTAD: Advise pensioner to scan and send his verification slip and complaint to complaints@ptad.gov.ng

DANLAMI: Thanks, and kudos to your newspaper for your responses to the plight of pensioners. It is sad that since the Nigeria Telecommunication (NITEL) verification of January 2018, the former staff members and I were yet to benefit from the pension payments.

Please continue to help me. God bless you abundantly.

PTAD: Pensioner’s complaint sent to the operation department for their review and further action. Please advise pensioner to provide his contact phone number

ISHOLA: My name is Ishola. I am a Federal Government pensioner (pure federal). I received my pension till last December . Later I received a message that I was over paid and that they deducted the over payment, which supposed to be completed in April, this year with some balance to claim, but nothing came into my account.

Help me look into my matter.

PTAD: Inform pensioner that his over-payment recovery has been completed. He was put back on the payroll in May 2021. He is advised to confirm the payment from his bank

ABRAHAM: My name is Abraham, son and next of kin (NOK) to the late Inspector Samuel Adem, from Benue State. My late father retired from the Nigeria Police on June 29, 2004 after 26 years.

Until his death, his monthly pension was yet to start. This means he was not on police pension payroll till he died on October 6, 2010. Please, where and how do we process his pension and death benefits. Is it at PTAD or PENCOM?

PTAD: Advise NOK to scan his late father’s service documents and phone number to verification@ptad.gov.ng. He should also state deceased’s date of retirement from service.

ABUCHI: My name is Abuchi. I worked at the Federal Ministry of Housing and Urban Development. I was disengaged from service on July 13, 2006. Our gratuity was paid on June 19, 2007. I started receiving my pension from August 2008.

My complaint is that I have not been paid my pension arrears from the day of retirement, which is from July 31, 2006, to July 31, 2008, after several submissions of complaint letter and bank statements.

Since 2008, when we did our last verification to date, nothing has come out of it.

PTAD: Advise the pensioner to provide his original stamped and signed bank statement from retirement till date

OKE:  My name is Oke. I have a problem with my gratuity with Federal Pension Directorate. A colleague gave your number to me as somebody who can help.

PTAD: Pensioner should please send his verification acknowledgment slip to complaint@ptad.gov.ng for further investigation.

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