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Tag: Dana Air

  • 2016 Legislative summit: Reps name Dana Air official airline

    2016 Legislative summit: Reps name Dana Air official airline

    Dana Air has been announced as the official airline of the House Representatives 2016 Legislative Summit on Sustainable Development Goals, scheduled to hold on the 22nd and 23rd of November 2016, at the NASS Complex, Abuja. 
     
    This year’s summit with the theme ‘Understanding and Stimulating Legislative Roles and Responsibility in Achieving the Sustainable Goals in Nigeria,’ is a 2-day Summit organised in partnership with 1stDevHub Nigeria and other relevant international development and SDGs Advocate.  
     
    According to the Accountable Manager of Dana Air, Mr Obi Mbanuzuo, ‘’we are proud to have been announced as choice airline for this year’s summit and as always; we will give our best to provide a comfortable and hitch-free flight services to all the delegates.’’
     
    Commenting on the initiative,  Mrs Christina Ude, Consultant to the House Committee on the SDGs and Team Lead expressed delight at the partnership and that “the world today is more interconnected than ever before and the Sustainable Development Goals (SDGs) can only be realized with a strong commitment to national and global partnership” she said.  
     
    Speaking further , 1st DevHub Nigeria’s Senior Partner and Coordinator of the Summit, Kenneth Nwokoro mentioned that this year’s Summit is focused on improving Legislators understanding of the SDGs and how their roles impact on the attainment of the Goals in Nigeria. He stated  that Mr Thomas Gass, United Nations Assistant Secretary General for Economic and Social Affairs is confirmed as the keynote speaker, Professor Kevin Urama of the African Development Bank, Abidjan will chair the event while His Excellency, Vice President Yemi Osinbajo is expected as the distinguished Guest of Honour.
     
    Dana Air is the only domestic airline to have undergone an operational audit conducted by the Nigerian Civil Aviation Authority, (NCAA) and its foreign partners, The Flight Safety Group. The airline operates daily flights from Lagos to Abuja, Port Harcourt, Uyo and Owerri

  • Dana gets award

    Dana Air has bagged the best customer service airline award. This  is the third time  the airline  would be clinching the award since 2014.

    The award, according to a statement  by the airline, was for its consistent efforts at improving customer experience, onboard hospitality and innovative online products.

    The Nigeria Customer Service Award is the prestigious annual awards that celebrate service excellence in Nigeria, by recognising companies that deliver effective and exceptional customer services.

    Commenting on the award, Dana Air Accountable Manager, Mr Obi Mbanuzuo,  said: “Our teeming guests recognise and appreciate our exceptional customer–oriented services, both on ground and in-flight; and we are committed to providing excellent passenger-experience whenever we have the slightest opportunity.”

  • Security personnel foils attempt to take firearms onboard

    Security personnel foils attempt to take firearms onboard

    Security personnel belonging to DANA Air on Tuesday foiled an attempt by a passenger; who is a para – military personnel to take firearms on board a Lagos – Abuja flights without subjecting the ammunition to the standard operating procedures.

    According to sources, the para – military personnel was supposed to have handed over and registered the firearms to aviation security personnel on hand; who in turn will check such firearm into the aircraft.

    Sources hinted that the para – military personnel had unknowingly reached the boarding area with the guns before security personnel belonging to DANA Air requested that he submitted them for the required registration and check – in procedure.

    Sequel to compliance with the prescribed aviation security procedures, the para- military personnel had to join the next flight to Abuja.

    Confirming the incident, corporate communications manager, DANA Air, Kingsley OKWUDILI Ezenwa said the airline’s security only prevailed on the passenger to comply with the required safety rules.

    He said the incident was a fallout of lack of knowledge of the required rule by the passenger.

    “The para – military personnel ought to have handed over his gun, but he did not know what to do. So, our security personnel insisted that the guns be documented by aviation security personnel of the Federal Airports Authority of Nigeria, who are expected to profile the passenger and assist with the check in.

    “Flowing from the incident, we insisted that the passenger joins the next flight to Abuja.”

  • Dana Air begins daily flights between Lagos, Owerri

    •  Sets N12, 600 as introductory fare
    Dana Air has commenced daily flights from Lagos to Owerri with an introductory online fare of N12,600 one way. The airline currently operates daily flights to Abuja, Lagos, Abuja, Port Harcourt and Uyo and is set to extend its operations to other cities in Nigeria as part of its strategic route expansion plans. 
    The Accountable Manager of Dana Air, Mr Obi Mbanuzuo, while addressing newsmen in Lagos, said the airline is committed to providing safe, reliable and pocket friendly service to the flying public. Obi also expressed appreciation to the airlines’ guests, partners and other stakeholders in the aviation industry for their support and patronage, and advised them to take advantage of the online fare, which he said was part of the airlines’ way of appreciating its teeming guests for their loyalty on the airline’s existing route network.
    “We commenced daily flights from Lagos to Owerri and back with an online fare we feel will be suitable for all. The fare is just our way of thanking our loyal guests on Lagos, Abuja, Port Harcourt and Uyo routes for visiting our website daily to book their tickets.’’ 
    Obi while also explaining the reason behind the choice of Owerri, said: “Owerri is fast becoming a hub in Nigeria and our decision was borne out of our desire to extend our award winning service to the good people of Owerri, the Imo state capital.
    Speaking on the airlines’ route and fleet expansion plans, Obi said: “Plans are in top gear to add to our fleet and we are in talks with our local and foreign partners to see ways to fast track this. We are also aware of the demand for extension of our world-class services to more Nigerian cities and the west coast, and wish to state that plans are underway to expand our route network in the coming month in line with our growth plan.”
    He assured guests of the airline that Dana Air will continue to invest in training and retraining of its Pilots, Engineers and other Technical staff and also contribute to capacity building in the industry. ‘We can boast of having some of the best hands in the industry and the feedback from our guests is positive. We will continue to invest in training and retraining of our Captains, Engineers and Technical staff to in order to keep the standards.’’
    However, the airline expressed displeasure over some of the challenges facing domestic airlines like the rise in fuel price, multiple charges, and high exchange rate among other issues.
    “One of the issues domestic airlines  are faced with is multiple charges. If these charges can be merged or eliminated, it will help the present situation of airlines. As it stands, airlines pay a statutory charge, which is fine, but some other charges, which the airlines need to grapple with, are not even applicable in other climes.’’
    Presently, airlines peg fares in Naira and have to pay for necessary maintenance in hard currency, Obi added. Commenting further, Obi said, “For us as an airline, we are concerned about providing affordable regional air transport services and we will be happy if the government can enter favorable agreements and create policies that will favor domestic airlines so that the burden is reduced on the flying public.”
    “Dana Air’s vision remains  ‘to be recognized and respected as Nigeria’s most reliable and customer-friendly airline’ and her mission is ‘to earn the loyalty and respect of our customers by consistently demonstrating our commitment to service, and providing affordable regional air transport services that focus on innovation, quality and service excellence’’ he assured.
  • DANA Air to resume daily flights to Owerri July

    DANA Air to resume daily flights to Owerri July

    Dana Air on Wednesday said it will recommence scheduled flight operations from Lagos to the Sam Mbakwe International Airport, Owerri, effective July 11, 2016.

    The airline disclosed this in a statement signed by its spokesman, Mr Kingsley Ezenwa in Lagos.

    According to Ezenwa, the addition of Owerri brings the current route network coverage of the airline to five destinations –. They include: Lagos, Abuja, Port Harcourt, Uyo and Owerri.

    ‘’We are greatly delighted to extend our operations to Owerri,’’ said Obi Mbanuzuo, Accountable Manager of Dana Air.

    Speaking further, he said Owerri is fast becoming a hub in Nigeria, and we feel very proud to once again extend our award winning service to the good people of Owerri, as we look forward to expanding our operations even further.’’

    Obi, while assuring business and leisure travelers of pocket-friendly fares, said: from July, 11 2016, we will operate one daily flight from Lagos to Owerri with a return flight.

    Commenting further, Obi said the weekend schedule will be slightly different.

    Meanwhile, the airline has launched a promo for members of its frequent flyer program on social media.

    The promo tagged: ‘Make a wish,’ strictly on twitter; entails guests to make any wish ranging from free tickets, extra baggage allowance, discounts, access to lounge, free miles, and the wish will  be granted by the airline.

    Commenting on the promo, Mbanuzuo, said Dana Air’s vision is to be recognized and respected as Nigeria’s most reliable and customer-friendly airline, and this he says, the airline  will achieve by consistently demonstrating commitment to service and providing affordable regional air transport services that focus on innovation, quality and service excellence.

     

  • Dana Air Unveils Exciting Package for Frequent Flyers

    Dana Air Unveils Exciting Package for Frequent Flyers

    • Wins City Peoples’ Airline of the year Award
    Dana Air has announced that frequent flyers on its entire route network – Lagos, Abuja, Port Harcourt, Uyo and Accra, will earn double Miles when they register for its frequent flyer programme and book their tickets before  June, 18  for travel from June 1, 2016  till June, 30  2016.  
    According to the airline,  frequent flyers will earn double miles based on their class of tickets while registered members of its frequent flyer program, stand a chance of getting a spot upgrade to business class, whenever they fly economy this June. 
    The Accountable Manager of Dana Air, Mr Obi Mbanuzuo, said the airline is considering more offers to make this summer exciting for its guests. ‘’ We understand what the travel desire of our guests will be in the months to come and we are reviewing with the objective to offer more exciting packages and rewards to our guests.’’ He said the essence of the spot upgrade is for members of Dana Miles to experience the world-class hospitality that typifies its Business Class cabin.
    Meanwhile, the airline has received another laurel, having been recognized as Airline of the Year at the 19th edition of the City People Awards for Excellence at The Lekki Coliseum, Lagos.
    According to the Publisher and Editor – in- Chief of City People Media Group, Mr Seye Kehinde, “The City People Awards for Excellence, is an annual event meant to reward and celebrate deserving personalities and corporate organizations that excelled in their various areas of endeavor.” He said Dana Air  emerged winners for doing well in the aviation sector.
    Commenting on the award, The Accountable Manager of Dana Air, Mr Obi Mbanuzuo, said, ‘’we are honored to have received this award and are happy that our efforts in providing quality customer and in-flight service to our esteemed guests is being recognized.  We put our customers first in all we do and some of the online platforms recently  launched are just our way of ensuring constant touch with our customers when they have enquiries, feedback or need updates on their Dana Miles account.” Obi said the airline remains fully committed to its vision which is to be recognized and respected as Nigeria’s most reliable and customer-friendly airline.
    Only recently, Dana Air bagged an award for service excellence in aviation at the 2016 Commerce and Industry Awards, organized by the Lagos Chamber of Commerce and Industry. 
  • Dana Air passengers stranded as pilots protest

    Dana Air passengers stranded as pilots protest

    Some passengers of Dana Air were yesterday stranded at airports across the country for several hours following a strike embarked upon by the airline’s pilots.

    The News Agency of Nigeria (NAN), reports that the decision of the pilots to disrupt the airline’s flight operations followed by a dispute they had with the management over welfare issues.

    A NAN correspondent who monitored the situation at the Murtala Muhammed Airport 2 (MMA 2), Lagos, reports that some of the airline’s flights scheduled for the early part of yesterday were cancelled.  Some of the affected passengers who had bought flight tickets said they had to make alternative arrangements to get to their destinations.

    Dana Air’s Communications Manager Kingsley Ezenwa, who confirmed the development, said the issue had been resolved.

    “The issue has been resolved. It was just a small miscommunication between Dana management and pilots.

    “So, we are flying now and we apologise to our passengers for any inconveniences they might have suffered,” Ezenwa said.

  • Dana Air Partners Talentcity on First- Ever Sky Seminar in Nigeria

    Dana Air Partners Talentcity on First- Ever Sky Seminar in Nigeria

    Nigerian carrier, Dana Air; has announced that it will be partnering Talentcity Billionaire College ltd, for the pilot  edition of the first-ever sky seminar scheduled to hold in June, 2016.

    The post Billionaire Christian Conference mentorship program, designed to raise entrepreneurial giants, revive the unending business spirit among Christians, and build a city that will ride above limitation: a city without poverty.

    Commenting on the partnership, Dana Air’s accountable Manager, Mr Obi Mbanuzuo said: “this partnership between Talentcity and Dana Air is unique. This is the first- ever sky seminar and we are proud to be part of this epoch- making event.’’ Obi advised prospective candidates to take advantage of the opportunity that Talentcity is offering them.

    According to the President of the College, Mr. Olatayo Ajiboye, “we are taking 140 potential billionaire Christians to the sky for a sky seminar, in-flight inspiration and revelations. These participants will be selected through a rigorous screening exercise to enable us raise an army of Christian entrepreneurs in an unusual environment that will dominate the global economy with their wealth and wisdom through the power of God.’’

    Speaking further,  Olatayo said, there will be a fundraising in May, while the sky seminar will come up on the 10th of June, 2016.  He noted that the funds realized at the event, which will have top government functionaries, Kingdom giants, and captains of industry in attendance, will be used to sponsor the participants.

    ‘’Interested participants are expected to have leadership qualities, be interested in building organizations, developing global community, interpersonal relationship, and must have kingdom orientation and mentality.’’

    Olatayo while urging candidates to visit SkyThought for more information and registration, appealed to corporate bodies to support the initiative. Our mission is to raise Christian entrepreneurs that will build visionary organizations across the length and breadth of the global community’’ he said.

  • Dana Air announces Easter promo

    Dana Air announces Easter promo

    Dana Air has unveiled special fares ahead of Easter celebrations.

    The Accountable Manager of the airline, Mr. Obi Mbanuzuo, said  the aim of the promo is to reward its loyal passengers.

    He said: ”Our aim is to reward our loyal guests and for the most frequent flyers, to show their loyalty by keeping their boarding passes, showing  it and winning free tickets to keep flying. The more you fly, the more you win.”

    Mbanuzuo said the promo would last till May, this year, adding that Dana Air is committed to enhancing the flying experience of its passengers by providing a consistent, satisfactory, intentional and proactive experience.

    He said: ‘’The introduction of the Show Your Loyalty promo is further proof of our commitment. Our valued guests can take advantage of our special fares, which will be both online and across our counters at the airport.

    ‘’Guests can also take advantage of our reduced fares across our domestic route network by booking and paying online to experience the Dana Air hospitality.”

    Mbanuzuo said the airline’s vision and mission were to be recognised and respected as Nigeria’s most reliable and customer-friendly airline and earn the loyalty and respect of passengers by consistently demonstrating its commitment to service, and providing affordable regional air transport services that focus on innovation, quality and service excellence.

  • DANA Air connects Accra

    DANA Air connects Accra

    As part of its ongoing route network expansion plans, Dana Air has begun daily flights from Lagos to Accra.

    The addition of Accra brings the current route network of the airline to five destinations  including  Lagos, Abuja, Port Harcourt, Uyo and Accra.

    According to the Accountable Manager of Dana Air, Mr. Obi Mbanuzuo, the new service will assist passengers to integrate into other route network with fares that are affordable and competitive .

    He said: ‘’ Business and leisure travellers to the beautiful city of Accra in Ghana, will experience the Dana Air -hospitality as we extend our operations to the cosmopolitan city of Accra.

    “We are working with the objective of integrating other cities from Accra into our  route network and making air transport accessible by developing new routes and linking same to our  existing routes’’

    He stressed that, with  Dana Air’s far-reaching domestic route network in Nigeria, guests arriving Lagos from Accra will also benefit from a choice of onward connections from Lagos to Abuja, Port Harcourt, and Uyo.’’

    Speaking further Obi said: “Accra is a preferred destination for Nigerian businessmen and women and Dana Air’s foray into the city will further boost investments in the city and deepen the bilateral relationship between the two countries.’’

    He noted that Dana Air’s daily flights to Accra will bring options, comfort and relief to its teeming guests who have been longing for an airline with superior on-time performance and world-class in-flight service.

    The airline has also set an introductory online fare of 22,000 to boost leisure and business trips from Lagos to Accra.

    Meanwhile, Dana Air has bagged the domestic airline carrier of the year award, organised by AES Excellence Club at the City Mall, Lagos.

    The AES award is an initiative designed by the AES Excellence Club to reward, celebrate, encourage and project to the world individuals and organisations which made eminent contributions towards the development of our country in their various fields of endeavour.

    According to the AES Excellence Club :  ‘’Dana Air emerged after a thorough and rigorous screening exercise by our team of assessors which was later subjected to verification through a public survey.”

    Omene while presenting the award to Dana Air said: “ This award is presented to you as a result of your outstanding customer service and efficiency. You came back with impressive innovations and we want you to keep it up’’

    According to Dana Air’s Accountable Manager, the airline is honoured to be named domestic airline carrier of the year by AES Excellence Club.

    ‘’We are honoured to have been named domestic airline carrier of the year by a credible organisation.  The award is a vote of confidence in our service delivery and customer experience and our goal is not only to improve on our quality in-flight service and customer service, but to continue to create innovations that will set us apart’’

    Meanwhile, the airline in its determination to make the Christmas and New Year holidays a special one for kids and guests, has said it is  offering kids travelling on its flights a special in-flight package.