The Nation Newspaper

Tag: Dana

  • Dana extends sponsorship deal

    • Lists operational challenges

    Dana Air has extended its multi million sponsorship deal with Uyo based Akwa United fc of Akwa Ibom State for the 2018/19 League season.

    Speaking at a brief ceremony in the conference room of the Godswill Akpabio International stadium, the Media and Communications Manager of Dana Air, Kingsley Ezenwa said the carrier was excited to continue what it started last year.

    He said: “We  are back again to extend what we started last year. We believe in Akwa United and the club actually did well last season and looks good for the next season.’’

    “We are also committed to developing sports particularly football in Nigeria. We are the first airline to have taken this step towards making our league glamorous and we hope other credible organizations will follow because we believe that our league can actually get to that level.’’

    Speaking further Kingsley said, “ for us at Dana Air, it’s not just about flying to Akwa Ibom state, but contributing positively to the growth and development of the state.’’

    The Dana Air spokesman also congratulated Nigerians and the super Eagles on their qualification for AFCON 2019 in Cameroun, saying ‘we are proud of the Super Eagles of Nigeria for bringing  glory to our country Nigeria and for encouraging us to continue to believe in our greatness.’’

    Also speaking at the event, the Chairman of Akwa United, Elder Paul Bassey described Dana Airlines as worthy partners and expressed delight that the contract has been extended for another year.

    “We are particularly grateful to Dana Airlines for this amazing partnership with our club. This partnership has relieved us of the stress of tedious road travels to league matches especially the northern and western parts of this country”.

    ”The success story of Dana Airlines in the Nigerian air space in the last ten years is a clear testimony of your commitment to Nigerians and we are proud to be associated with Dana Airlines through this sponsorship agreement “.

    ”We will be going into a new NPFL season confident that we will do well to bring glory to all our fans, supporters as well as Dana Air for identifying  with and staying by us,”Bassey said.

    Dana Air recently celebrated 10 years in Nigeria’s airspace with a record breaking load factor, an unrivaled on-time performance, world class in-flight service and customer-centric products and services.

    Meanwhile, Dana Air has celebrated its 10th anniversary with a strong commitment to continue to offer its passengers best services hinged on safety and customer satisfaction.

    But the airline said it has to grapple with operational challenges not limited to poor airport infrastructure, multiple taxes, and high cost of aviation fuel.

    The Chief Operating Officer of Dana Air, Mr. Obi Mbanuzuo, said despite the challenges Nigerian carriers grapple with, the airline has survived the last 10 years, providing jobs, engaging in human capital development and social responsibility, while at the same time offering flight services.

    On the operational front, Obi said: “We have made significant and firm progress in our strategic route and fleet expansion program. Our good understanding of the workings of the industry has been an added advantage and very soon we will announce the steps and progress made. It is our desire to cover more cities in Nigeria, but we have to be strategic about it.

    “Having flown over 2.7 million passengers in the last 10 years of our operations with an on-time performance and  a world-class in-flight service that is yet unrivalled, our desire is to do another 10 years offering Nigerians the best of service hinged on customer satisfaction and safety.”

     

    Obi said the airline remained unflinching in its resolve to maintain what it has come to be known for, but appealed that the needed support be given to airlines. “If the Value Added Tax (VAT) can be removed as assured by the Federal Government, we will be happy and this will surely have a positive impact too,” he said.

    He stated that the 10th anniversary will be a month-long celebration; that the airline will appreciate its passengers for their loyalty, its staff for their constant show of professionalism, passion and loyalty, and the media for their support at all times, and  its vendors and partners  for their patience and understanding.

    Obi went on: “When we commenced operations 10 years ago, precisely on November 10, 2008, our desire was to change the convention and exceed the flying aspiration of our guests with our world-class services. Today, with the support and loyalty of our esteemed guests, we have been able to achieve 10 years of service to Nigerians.

    “As you may be aware, we are about the second private domestic airline in Nigeria’s history to achieve this feat, and it’s on record that over 60 airlines have gone under without being able to even survive five years in the industry.

    “It hasn’t been easy, as we have had to grapple with a lot of challenges in the last 10 years ranging from infrastructure, multiple taxes, and high cost of aviation fuel, but we are delighted to have been able to brave the storm and I must say our commitment, proficient management style, high standards, and passion for excellence brought us this far.”

    On the airline’s Corporate Social Responsibility (CSR) since inception, Obi said: “We have done quite a lot. Through our charitable trust, the Dana Foundation, we have been fulfilling our CSR with an in-flight envelop donation programme and this has helped to raise millions of naira for the sickle cell foundation in Lagos, as well as autism patients.

    “We have also supported a couple of other similar organisations like Rotary Club on blood donation and cancer fighting organisations like project PinkBlue, Children Living with Cancer Foundation just to mention a few.”

    Commenting on the airline’s sponsorship of two Nigerian clubs, the Dana Air Accountable Manager said Dana Air is the only Nigerian airline at the moment sponsoring two Nigerian league clubs- Heartland FC of Owerri and Akwa United FC in Akwa Ibom State.

    He said in unveiling the multi-million naira deal for both clubs, the airline considered their status. “For Akwa United, they just won the Aiteo Cup at the time, and Heartland, the governor wanted something special not just for his players but his people and our partnership with the government was part of what the state-owned club was enjoying at the moment.

    “This has also helped ease their transportation to away games and improve their performance,” he explained.

    The manager said as part of the airline’s commitment to helping the teeming youths achieve their dreams and also grow their craft, it has supported a couple of entertainment and comedy shows in Nigeria.

    “Dana Air cannot employ every Nigerian youth even if it’s our desire, but how else can we help them grow? It is by supporting and encouraging them in whatever positive thing their hand finds doing and we are committed to this as a youth-friendly brand,” he said.

    He added that the company has in its 10 years of service to Nigeria done quite a lot in the area of sports, health and well-being of Nigerians, community development, employment and the economy, with its constant support towards the success of the Nigerian Economic Summit.

  • Dana listed in IATA registry

    Dana Air has been listed on the International Air Transport Association (IATA ) Ground Operations Manual (IGOM) registry.

    The registry is for companies and airlines, which have complied with internationally-recognised standards for ground handling.

    The IGOM, initiated by IATA, defines ground handling standards for airlines and ground service providers to ensure safe, efficient, and consistent ground service activities.

    According to IATA, ground operations are essential tasks for airlines and ground service providers to deliver turnarounds and on time departures, with safety being the number one priority.

    The IATA Board of Governors has set a target (50 per cent of member airlines in 2006) to start to implement the IATA Ground Operations Manual (IGOM) as their minimum standard for ground operations.

    Dana Air’s Accountable Manager/Chief Operating  Officer, Mr Obi Mbanuzuo, said: ‘’We are happy about our most recent international recognition as an airline that adheres to global best practices. We thank IATA for recognising our ground handling safety standards and unwavering commitment to operational excellence.

    ‘’We wish to also take the moment to reassure our ever-supportive and loyal guests of our strong desire to continue to provide safe, reliable and affordable air transport service in Nigeria.’’

    Dana Air is one of Nigeria’s airlines with over 27 daily flights from Lagos to Abuja, Port Harcourt, Uyo and Owerri.

  • Dana unveils Cash Back for passengers

    Dana Air  has introduced customer-centric initiative designed to enable passengers get   ‘Cash Back’’ on every  flight booking, using a “ Thank U”  card.

    The initiative requires the airline’s passengers to get a thank you card at its Murtala Muhammed Airport  Terminal Two, Lagos   sales outlet.

    According to the airline’s spokesman, Kingsley Ezenwa , passengers should   pay for their booking using the card, to  get good  discount on every booking which can also be used to shop at any partner outlets.

    Ezenwa said : “Dana Air is pleased to have again moved a notch higher towards achieving its vision  of becoming Nigeria’s most customer-friendly airline with the launch of the ‘thank you’ initiative, which is designed to further appreciate and reward our guests for their loyalty.’’

    ‘’A customer with the thank you card doesn’t need to queue to pay for booking at any of our outlets. It is just a swipe and the card is debited. The passenger also gets the cash back reward instantly. This means our guests get rewarded instantly for every booking. It’s just our little way of creating a seamless travel experience for our guests while still rewarding their patronage.’’

    Speaking further, he  said: “ We will continue to explore technology to ease booking, and exceed the travel experience of our guests. We are a creative brand with a knack for innovation and ingenuity. Our self-service kiosk is also located at MMA2, where guests can choose to avoid the queue and book tickets, reschedule their flights or even pay for their booking without an interface with our agents. The kiosk is the first of its kind at the airport and created to suit the needs of our time-conscious guests.’’

  • Dana begins Owerri /Abuja flights

    TO  boost its expansion drive, Dana Air will kick off flights on Owerri-Abuja-Owerri route today.

    Flights into the new route, the airline said, are to connect the South East with Abuja.

    The airline said the new service is part of its commitment towards providing dependable options for Imo people and ensuring seamless travel for business and leisure travellers.

    In an interview, Dana Air’s Media and Communications Manager Kingsley Ezenwa,  said: ’’We are greatly delighted to introduce an additional flight on our Owerri route, connecting Owerri to Abuja and back.

    “This is part of our commitment towards providing dependable options for the good people of Imo state and ensuring seamless travel for business and leisure travelers.’’

    Speaking further,  he said the airline, which operates over 27 daily flights from Lagos to Abuja, Port Harcourt, Uyo, and Owerri, will operate flights from the Sam Mbakwe International Airport, Owerri to Abuja.

    He noted that the airline had to create a flight from Owerri to Abuja as a result of the overwhelming calls from its passengers who had enjoyed its uninterrupted schedule and on-time departures from Lagos to Owerri and assured passengers  of the airline’s commitment towards providing a reliable and affordable service across its route network.

  • AIB releases preliminary reports involving DANA, Delta , Nestor Oil aircraft

    AIB releases preliminary reports involving DANA, Delta , Nestor Oil aircraft

    THE Accident Investigation Bureau (AIB) has released preliminary reports for the on-going investigation into the serious incidents involving Delta Air Airbus A330-223 aircraft with registration N858NW, which occurred after take-off from Murtala Muhammed International Airport, Lagos on February  13, 2018.

    The bureau also released the preliminary reports on the accident involving the DANA Air MD – 83 marked 5N-SRI that overran the runway at the Port Harcourt International Airport on March 5,2018 and the accident involving Gulfstream G200 aircraft belonging to Nestor Oil with registration number 5N-BTF, which occurred at Nnamdi Azikiwe  International Airport, Abuja on January 25, 2018.

    According to AIB, the reports contain factual information on the three occurrences and not their probable causes as investigations are still ongoing.

    They include information gathered from witnesses’ statements and  preliminary inspection of the aircraft and the accident sites.

    AIB Commissioner Akin Olateru, while commenting on the release of the reports, reiterated the agency’s commitment to release reports promptly to enhance safety.

    “We are seriously committed to releasing investigation reports on time. This is one way to ensure that such occurrences are prevented from repeating themselves and conform with the purpose of accident investigation.”

    According to the report, the Delta A330-223 aircraft was on a schedule flight with 221 passengers and 13 crew on board , when it made an air return few minutes after take-off following a fire warning on one of the engines.

    The aircraft landed at about 2259hrs and stopped on runway 18R.

    The Airport Rescue and Fire Fighting Services (ARFFS) reported observing fire on one of engines and extinguished it. Passengers were evacuated using the emergency slides on the right side of the aircraft. One passenger sustained serious injury. Eleven suffered minor injuries.

    It reads: “Initial Findings by AIB indicated that the flight crew were certified and qualified to conduct the flight in accordance with applicable FAA regulations. Number One engine fire warning came on about a minute after take-off, while the crew at 2252.25hrs contacted ATC and declared emergency.

    “The report stated that the aircraft landed at about 2259hrs and stopped on runway 18R, where the Airport Rescue and Fire Fighting Service first reported observing smoke, and fire on the Number One engine.

    “AIB also reported that there was evidence of fire within the engine cowling, even as the two fire extinguishers on the engine were discharged.

    “A commotion was reported onboard the aircraft before the evacuation.

    “Investigation is still ongoing and further investigative actions may include engine examination, material testing for the fuel manifolds, engine oil and hydraulic lines, inspection of fuel manifolds for crack and inspection of fuel nozzle braze joints for leaks.”

    On  Dana Air MD-83, the report indicated that it took off from Abuja and had an uneventful flight to Port Harcourt  and was cleared to land by the Air Traffic Control.

    It reads: “The crew reported that the runway had experienced recent rain before arrival and after touch down, looked and felt contaminated with flood of water that did not drain well.

    “Other findings include the fact that after the aircraft came to a complete stop, emergency evacuation was carried out using only the left forward main door and the escape slide on this door did not deploy just as the Public Address System did not work.

    “The Airport Rescue and Fire Fighting Service arrived during the evacuation and all persons onboard were evacuated unhurt.”

    According to AIB, it was notified about the accident involving Nestor Oil Gulf Stream 200 aircraft by Abuja Air Traffic Control (ATC) on Thursday January 25, 2018.

    The aircraft was operating a chartered flight service to Nnamdi Azikiwe International Airport, Abuja (DNAA) with  four passengers and three crew onboard.

     

  • AIB releases preliminary reports on DANA, mishap, others

    AIB releases preliminary reports on DANA, mishap, others

    The Accident Investigation Bureau (AIB) has released preliminary reports for on-going investigation into the incidents involving Delta Air Airbus A330-223 aircraft with registration N858NW, which occurred after take-off from Murtala Muhammed International Airport, Lagos on February 13, 2018.

    The Bureau also released the preliminary reports on the accident that involved the DANA Air MD – 83 marked 5N-SRI. It overran the runway at the Port Harcourt International Airport on February 20,2018. Also released was the report of the accident that involved Gulfstream G200 aircraft belonging to Nestor Oil with registration number 5N-BT. It occurred at Nnamdi Azikiwe International Airport, Abuja on January 25, 2018.

    According to AIB, the reports contain factual information on the three occurrences and not their probable causes as investigations are still ongoing.

    They include information gathered from witness statements and a preliminary inspection of the aircraft and the accident site.

    The Commissioner of AIB, Akin Olateru, while commenting on the release of the reports reteirated the commitment of AIB to release reports promptly to enhance safety.

    “We are seriously committed to releasing investigation reports on time. This is one way to ensure that such occurrences are prevented from repeating themselves and conform with the purpose of accident investigation.”

    According to the report, the Delta A330-223 aircraft was on a schedule flight with 221 passengers and 13 crew on board, when it made an air return few minutes after take-off following a fire warning on one of the engines.

    The aircraft landed at about 2259hrs and stopped on runway 18R.

    The Airport Rescue and Fire Fighting Services (ARFFS) reported observing fire on one of engines and extinguished it. Passengers were evacuated using the emergency slides on the right side of the aircraft.

     

    One passenger sustained serious injury while 11 suffered minor injuries.

    It reads: “Initial Findings by AIB indicated that the flight crew were certified and qualified to conduct the flight in accordance with applicable FAA regulations, Number One engine fire warning came on about a minute after take-off, while the crew at 2252.25hrs contacted ATC and declared emergency.

    “The report stated that the aircraft landed at about 2259hrs and stopped on runway 18R, where the Airport Rescue and Fire Fighting Service first reported observing smoke, and fire on the Number One engine.

    “AIB also reported that there was evidence of fire within the engine cowling even as the two fire extinguishers on the engine were discharged.

    “A commotion was reported onboard the aircraft before the evacuation.

    “Investigation is still ongoing and further investigative actions may include engine examination, material testing for the fuel manifolds, engine oil and hydraulic lines, inspection of fuel manifolds for crack and inspection of fuel nozzle braze joints for leaks.”

    On Dana Air MD-83, the report indicated that it took off from Abuja had an uneventful flight to Port Harcourt and was cleared to land by the Air Traffic Control.

    It reads: ”The crew reported that the runway had experienced recent rain before arrival and after touch down looked and felt contaminated with flood of water that did not drain well.

    “Other findings include the fact that after the aircraft came to a complete stop, emergency evacuation was carried out using only the left forward main door and the escape slide on this door did not deploy just as the Public Address System did not work.

    “The Airport Rescue and Fire Fighting Service arrived during the evacuation and all persons onboard were evacuated unhurt.”

    According to AIB, it was notified about the Nestor Oil Gulf Stream 200 aircraft by Abuja Air Traffic Control (ATC) on Thursday January 25, 2018 of the accident .

    The aircraft was operating a chartered flight service to Nnamdi Azikiwe International Airport; Abuja (DNAA) with  four passengers and three crew onboard.

    It reads: ”The departure, cruise and approach to Nnamdi Azikiwe International Airport were uneventful.

    “Subsequently, 5N-BTF was cleared to land runway 22. The reported wind by the tower was 070°/07knots. At 1518hrs, the aircraft landed slightly left of the runway centre line, skidding left to right until eventually the aircraft finally swivel on the right shoulder of the runway where it came to a complete stop on a Magnetic Heading of 160o with the right main landing gear strut detached from its main attachment point.

    “ All persons on board disembarked unhurt. “

  • AIB probes DANA Air incident

    AIB probes DANA Air incident

    The Accident Investigation Bureau (AIB) has begun investigation into Tuesday’s Dana Air incident at the Port- Harcourt Airport.

    Its spokesman, Tunji Oketumbi, said a team from the bureau, led by the director of operations, Capt. Dayyabu Danraka, was already on ground in Port Harcourt for investigation into the incident.

    The team is expected to unravel the remote and immediate cause of the incident and make recommendations to forestall future occurrence.

    The investigation followed the official report of the incident by the airline to AIB.

    The incident is coming barely a week after Delta Airline also had serious incident and had to make an air return to the Murtala Muhammed International Airport for an emergency landing.

    The Dana aircraft with registration number 9J0363, flying from Abuja to Port Harcourt Airport, skidded off the runway at the Port Harcourt International Airport.

    The airline attributed the incident to bad weather and torrential rain at the time of landing.

    No casualty was recorded as passengers and crew disembarked safely.

    The 49 passengers in the plane were as at yesterday yet to retrieve their luggage from the damaged aircraft, almost 24 hours after the incident.

    The displeased passengers were not sure of when their luggage, still inside the aircraft, would be released to them, to conclude the one hour journey they started from Abuja on Tuesday evening.

    It was gathered at the airport that a team of experienced investigators and experts from Dana’s headquarters in Lagos arrived Port Harcourt yesterday morning and had been busy at the airport to ascertain what went wrong and the extent of damage to the plane.

    Officials of the Federal Airports Authority of Nigeria (FAAN) and Dana’s investigators at Port Harcourt airport did not allow reporters to join the team or move close to the scene of the incident.

    A female passenger, who spoke with our reporter, but pleaded not to be named, said: “I did not know what happened along the line, as the plane suddenly skidded off the runway. Everybody was just shouting and praying, before the aircraft finally stopped.

    “There was nobody to direct us or show us where to go. Everybody was just running helter-shelter. No medical service. We are here (at Port Harcourt International Airport) to get our luggage, but they said the manager is still at the incident’s scene.”

    An elderly male passenger, who also spoke with our reporter, but would not want his name in print, said: “We have been here (airport) as early as 8 a.m. today (Wednesday) to get our luggage, but they are not giving it to us.

    “As I speak with you, members of my family are not even aware of what is happening to me, because my phones are inside my bag in the plane.”

    None of the officials of Dana, a fully private-sector-owned carrier, which commenced flight operations on November 10, 2008, and FAAN at the airport was ready to speak with our reporter, even anonymously, on the flight number 9J0363, what went wrong and the extent of damage to the aircraft.

    FAAN’s General Manager, Corporate Affairs, Mrs. Henrietta Yakubu, stated that the aircraft overshot the runway.

    Dana’s Corporate Communications Manager Kingsley Ezenwa Okwudili noted that bad weather and torrential rain at the time of landing, was responsible for the incident.

  • DANA Air gets IATA membership certificate

    DANA Air has received its membership certificate from the International Air Transport Association ( IATA).

    The airline has assured passengers of its commitment to raising the bar of its operational efficiency with an airline model that guarantees sustainability and professionalism in the industry.

    Dana Air Accountable Manager Mr Obi Mbanuzuo made this known last week, during the presentation of the certificate to the airline in Lagos.

    He said the airline would continue to maintain global best practices while still churning out world-class  initiatives to exceed the flying aspirations of its ever-increasing membership of its loyalty programme – Dana Miles.

    He said: “Since becoming an IATA member, we have received a barrage of requests for interline and code-share agreements and we can’t wait to take our unrivaled services in Nigeria to the global stage.

    “DANA  Air remains uncompromising in its commitment to maintaining global best practices and as always, we will continue to churn out world-class initiatives to meet and exceed the flying aspirations of our teeming passengers .’’

    On the airlines’ fleet and route expansion plans, Obi said: ‘’Our decisions are strategic and it is very difficult to forecast in this part of the world, but I can confirm to you that we have commenced talks with some notable aircraft manufacturers and we should increase our fleet in no distant time. Even with our current capacity, we are doing very well and have a strategy to meet the demands of the flying public.’’

    He said Dana was very confident of its model as presently, adding that it is the only Nigerian carrier to have undergone an operational audit conducted by the Nigerian Civil Aviation Authority (NCAA), and its foreign partners, The Flight Safety Group.

    “We also scaled the IATA Operational Safety Audit (IOSA) and we wish to assure our guests that we are not resting on our oars as our commitment to professionalism is unwavering,’’Obi added.

    Also speaking at the event, IATA’s Area Manager, South-West, Dr Samson Fatokun, said not all airlines are members of IATA as a result of its stringent admission process but commended Dana Air for making the list and joining over 300 airlines presently on the association’s registry.

    “We have requirements for any airline that wants to join the  to the IATA family  and one of that requirement is that they must pass the IATA Operational Safety Audit (IOSA) and this has kept most of them back.  IATA comes with a requirement of quality and people expect the airline to operate with recommended standards of aviation globally. We commend Dana Air for this feat and hope that they will keep up the good work’’

  • DANA flies 2.7 million passengers in nine years

    DANA flies 2.7 million passengers in nine years

    DANA Air has flown over 2.7 million passengers  in the past nine years, its Chief Operating Officer/Accountable Manager, Obi Mbanuzuo, has said.

    He disclosed this while reviewing the operations of the airline since inception in 2008.

    The airline said it has grappled with a myriad of operational challenges in the last nine years in its bid to contribute to the growth of air transport in Nigeria.

    Speaking in an interview in Lagos, Mbanuzuo called on government to improve airport facilities and consolidate on the ease of doing business, which he said had improved passengers’ travel experience.

    He said DANA Air would continue to take steps to improve industry growth through the recruitment and training of indigenous pilots. Mbanuzuo said: “Our commitment to supporting our own, while still encouraging professionalism and growth in the Nigerian aviation industry, has led to our recruitment and constant training of Nigerian pilots. We are proud of our contribution to the industry and we thank the regulators for being supportive of our efforts in this regard.

    “We also took our safety standards a notch higher with our membership of the International Air Transport Association and as it affects statistics from the regulators and considering the number of flights we operate daily, we have not disappointed our guests. Our goal isn’t to improve on what has been achieved, but to totally reimagine it.

    “In terms of customer satisfaction, we have raised the bar of our customer service with our newly introduced unit – The Special Service Unit, made up of highly trained staff to attend to urgent needs of our guests on ground in Lagos, Abuja and Uyo airports. And for our digital guests who love to avoid the queues, our self check-in kioks at MMA2, the first of its kind at the terminal is serving their purpose.

    “We are also taking our guests the ‘cashless way’ with our ‘pay with Dana Miles’ initiative and we have created multiple channels for our guests to be able to reach and interact with us daily.”

    On expansion plans, he said DANA Air after a rigorous audit was selected for an airline partnership with the Imo State Government to provide jobs for the people of the state, boost commercial activities and diversify the economy of the state.

    He said: “Only our commitment towards maintaining our operational efficiency could have given us the edge for such partnership and we have commenced strategic plans to cover even more eastern routes, while strengthening and providing options in our expansion drive to other parts of the country.

    “This is also part of the desire of the Imo State Government, to open the Eastern part of Nigeria; to further business opportunities, connectivity and maintain its position as the commercial hub of Nigeria.

    “We once again thank our guests for finding us worthy of nomination for our numerous Airline of the Year awards, our unveiling as one of Nigeria’s 100 most respected companies, one of Nigeria’s top 50 brands for the second time consecutively and 4th consecutive Best Customer Service airline at the Nigerian Customer Service Awards.

    “We avail this opportunity to  wish ourselves many more years in the aviation industry and our desire is to see an aviation industry devoid of the multiple issues that airlines have to grapple with, and improved airport facilities.

    “We commend the efforts President Muhmmadu Buhari led administration, the Minister of Aviation, Captain Hadi Sirika, and the regulators for their commitment towards the ease of doing business and we hope that these efforts are sustained.

    “We also thank our guests for their patronage, support and loyalty. We shall be giving out 900 free return tickets, upgrade to Gold membership for our Dana Miles Silver members and loads of surprise packages to our guests for being wonderful as well.

    “Our vision is to be recognized and respected as Nigeria’s most reliable and customer-friendly airline, and our mission is to earn the loyalty and respect of our customers by consistently demonstrating our commitment to service, and providing affordable regional air transport services that focus on innovation, quality and service excellence.”

    He said: “Since commencing flight operations on November 10, 2008, we are proud to have come this far, creating an exemplary model and setting the standards for a sustainable and efficient airline operation in Nigeria.

     

     

     

    “We are also proud to have flown over 2.7 million passengers in the last  nine years of our operation and the fact that our on-time performance, world-class in-flight service and customer-centric innovations are still unrivaled.

    “This is testament to our obvious passion to keep flying high and offering the best of air transport in the industry.”

     

  • DANA is airline of the year

    Dana Air has won the Nigerian Airline of the Year  award at the World Stage Economic Summit (WES 2017) held in Lagos at the Nigerian Stock Exchange (NSE).

    The President/Chief Executive Officer of World Stage Economic Summit, Segun Adeleye, who spoke on the theme: Transforming business and economy through innovation, stated that Dana Air got  the award due to its innovation and immense contribution to the growth of the economy in 2017.

    Adeleye described the airline as “one of the outstanding institutions” .

    Responding, the airline’s spokesman, Kingsley Ezenwa, expressed gratitude to the organisers of the award.

    He said: “We are delighted to have received yet another laurel and we are more than ever committed to delivering the best air transport services to our guests at all times.

    ‘Our innovative online products, strategic partnerships and unrivaled customer services, speak volumes of the effort we have made to enhance customer experience and reward loyalty,” he said.

    Meanwhile, the airline has partnered Zowasel.com, an e-commerce platform to provide its passengers great deals and amazing discounts when they visit any of the partner hotels, spas, dental care outlets, and restaurants.

    The Chief Executive Officer of Zowasel, Jerry Oche, while commenting on the partnership described Zowasel as “one of the best platforms to get the best deals”, stressing: “We are partnering an airline that is reputed for its innovation and commitment towards providing extra value for its customers.’’