Tag: Globacom

  • Baraje delighted with AWOL players’ response

    Baraje delighted with AWOL players’ response

    From Tunde Liadi,Owerri

     

    Enyimba of Aba’s head coach, Zachary Baraje has expressed his happiness at the response to the ultimatum he gave to some of the Peoples Elephant’s players who were yet to report for the pre season activities.

    Baraje slammed a 72-hour deadline for the affected players to find their way to their Ota Camp or forfeit being players of the Aba giants next season.

    The former El Kanemi Warriors’ coach opined that report on the deadline given to his players which was published on the Thursday issue of SportingLife worked wonders as all the players yet to report players beat the Friday ultimatum and are now poised to resume training in earnest for the new season.

    “Thanks for the report. It made the desired impact because all the affected players have arrived the camp. We are now focused on raising a good team for Enyimba ahead of the next Globacom Premier League,” Baraje told SportingLife.

    The Peoples Elephant are seeking an improved season than last season when they only lost the league title by a solitary point to Kano Pillars. They have won the league title a record six times alongside Enugu Rangers.

  • Our network is resilient, says Glo chief

    Our network is resilient, says Glo chief

    Nigeria’s second national carrier, Globacom has assured that its network is strong enough to support new subscribers, adding that it has more than enough capacity to carry both voice and data traffic.

    General Manager, Consumer Marketing, Ashutosh Tiwary who gave the assurance in Lagos during the launch of the D’banj Nokia Asha 210 smartphone for youths, said the telco has invested massively on network upgrade.

    He recalled that the telco had contracted two Chinese telecoms equipment vendors, ZTE and Huawei to upgrade the network, arguing that the network is strong enough accommodate new subscribers.

    He assured both old and new subscribers that the telco will continue to provide customer-centric services.

    The telco said fans of its latest brand ambassador, Dapo Daniel Oyebanjo popularly called D’banj, that will take advantage of the new offerings were in for a good deal as they were going to be connected in way they have never been.

    Announcing the phone offer at a media launch and unveiling of D’banj as brand ambassador held on Monday at the Mike Adenuga Towers, Globacom’s Head, Corporate Sales, Kamaldeen Shonibare explained that the Glo Nokia D’banj Asha smartphone was specially designed for youths in continuation of the company’s strategic engagement with youths.

    He said the smartphone , offered at eleven thousand naira only, is specially autographed by D’banj and has fifty tracks of his popular tunes including fifteen songs that are yet to be released as well as pictures, all pre loaded on the phone free of charge.

  • Poor service: NCC threatens sanctions against telecoms

    Poor service: NCC threatens sanctions against telecoms

    •Says poor service may attract initial N5m fine, N500, 000 per day

    All the eight telecommunication companies in the country have up till the end of this month to improve their services or start paying hefty fines to the Nigerian Communications Commission (NCC) under fresh regulations just rolled out by the agency.

    The NCC is to the telecoms what the Central Bank is to the banking sector.

    Under the new dispensation ,any errant operator could be banned from selling SIM cards from December 31.

    Each of the operators with poor service may henceforth pay fines ranging between half a million naira and N5million per day.

    The eight operators asked to buckle up are: MTN; Airtel; Etisalat; Globacom; Swift Networks; Intercellular; Multilinks; and Visafone.

    The NCC communicated its decision to the operators in a December 10, 2013 letter by its Executive Chairman, Eugene Juwah,S through the Director, Legal and Regulatory Services, Josephine Amuwa.

    The letter entitled “Notice of intention to issue Direction pursuant to Sections 53 and 54 of the NCC Act, 2003” asked the operators to sit up.

    It said: “Whereas: (a) The Quality of Service Regulations, 2012 developed and published by the Commission specified certain Key Performance Indicators (KPI) threshold to be maintainedby telecommunication service providers.

    “(b) The commission after careful investigation of the Quality of Services of all the major network operators has concluded that the present service being provided by telecommunication service providers falls below the KPI published by the Commission in the Quality of Service Regulations, 2012.

    “Now therefore, the Commission having critically reviewed the declining Quality of Service and in exercise of its statutory powers intends to issue a direction in the following terms:

    • Failure to comply with any direction that may be issued pursuant to the above notice will result in the imposition of sanction in the amount of five million naira (N5, 000,000) and a further sum of N500, 000 per day after the expiration of the notice for as long as the contravention persists and calculated from the deadline specified by the Commission for the operator to meet the minimum standard of quality of service.

    • Your comments/ submissions on this notice should be submitted on or before 20th December, 2013; failing which, the Commission shall issue the direction as aforesaid compelling you to comply.

    •Your comments/ submissions on this notice of intention to issue a direction should be forwarded to the Executive Chairman, NCC.”

    This is the second time the NCC will be forced to call the operators to order on poor services.

    All the operators were sanctioned N1,170,000, 000 in May 2012 for failing in different KPI s.

    Each of the operators was sanctioned as follows: MTN Nigeria Communications and Etisalat, N360,000,000 ( Three Hundred and Sixty Million ) each; Airtel -N270,000,000 (Two Hundred and Seventy Million Naira); and Globacom attracted a penalty of N180,000,000 (One Hundred and Eighty Million Naira).

    An NCC said that the commission had no choice than to wield the big stick again in light of persistent complaints by Nigerians.

    “The ultimatum on the improvement on Quality of Service is from December 31st, implying the Commission would take another measurement on this date,” the source said.

    “These operators have not improved in spite of the sanctions imposed on them in 2012.

    “The implication is that if any of the operators failed in KPI by 31 December , it would warrant stoppage of sale of SIM cards by the offending operators.

    “ All the operators may be affected as most of them are not performing to the satisfaction of the key consumers especially in the area of drop calls which has become more rampant in recent times.

    “The failure of the operators to meet with the terms of agreement with the Commission in 2012, will warrant implementation of the Key Performance Indicators early instituted by the Commission, which would imply much more drastic action.

    “The stoppage of SIM card, would not preclude issuance of sanctions as done in 2012 as the Commission is angered by the fact that the KPI’s were lowered after the sanctions but the operators did not meet to the terms of agreement it entered with the Commission to improve quality over a 12 months period during which it promised to meet with the KPI’s.”

  • Globacom offers free phone repairs

    Telecommunications giant Globacom, in line with its customer service tradition, is offering a rare opportunity for all telephone subscribers, irrespective of their choice networks, to repair their faulty smart phones free of charge at the various Gloworld shops in the country.

    During the first phase of the scheme tagged Phone Doctor in Lagos, the telecoms outfit, in partnership with Nokia, brought in technicians who carried out free repairs of users’ smart phones.

    The company also offered 10 per cent discount on all Nokia smart phones purchased, while it gave away Nokia and Glo freebies including 200 free mobile apps.

    The Phone Doctors visited the Gloworld shop on Victoria Island, Lekki, Ikeja Mall, Apapa, Surulere and Yaba Gloworld.

    The project, it was learnt, will proceed to other Gloworld shops in the country on dates to be announced in the second phase of the project.

    Globacom’s Head of Gloworld, Brenda Akhigbe, said the gesture is for all customers irrespective of their networks. She disclosed that bundled SIMs with free data plans were given out to consumers who bought devices during the exercise.

  • Glo offers Phone Doctors service

    Phone Doctors offer free Nokia smartphone repairs to all telecom subscribers at Lagos Gloworlds

    Globacom has introduced a new service  for all telephone subscribers, irrespective of their network of choice, to repair their smartphones free at the various Gloworld shops in the country.

    The first phase of the scheme known as Phone Doctor, which was concluded in Lagos recently, saw the telecoms company, in partnership with Nokia, bringing in handset technicians who carried out free repairs of customers’ smartphones.

    The company also offered ten percent discount on all Nokia smartphones purchased, while it gave away Nokia and Glo freebies including  200 free mobile apps.

    The Phone Doctors visited the Gloworld shop on Victoria Island, and then moved to other shops in Lekki,  Ikeja Mall, Apapa, Surulere and ended in Yaba Gloworld last weekend.

    The Phone Doctor project will proceed to other Gloworld shops in the country on dates to be announced in the second phase of the project.

    According to Globacom’s Head of Gloworld, Brenda Akhigbe, the Phone Doctor services were opened to all customers irrespective of the networks they subscribed to. She disclosed that bundled SIMs with free data plans were given out to consumers who buy devices during the exercise.

    Akhigbe said that Globacom was reaching out to mobile phone users in order to deepen their telephone experience.  “We consider this service very important to our esteemed customers who would have thrown away their handsets due to minor, reparable faults.  Today, we have ‘phone doctors’ who have restored those handsets to live,” Akhigbe said.

    One of the Phone Doctors, Mr. Ahmed Usman from Nokia Care revealed that they were able to repair, update and install new software for customers’ Nokia handsets.   Asked how much the customers paid for the services, he said “…no, this is a free service to Nokia customers, sponsored by Globacom.”

    Usman commended Globacom’s initiative, saying that the Phone Doctor Scheme has given real free service to Nigerians.

    “The customers also were excited because they were able to get their phones repaired immediately as compared to other situations that they would need to drop their  devices till another day after the repairs,” Usman said.

    One of the customers, Toyin Adebayo, was so delighted that she suggested that Globacom should take the scheme to other locations.

  • 2013 Glo CAF Awards: Globacom promises magical moments

    2013 Glo CAF Awards: Globacom promises magical moments

    The Confederation of African Football (CAF), organisers of the most prestigious annual African Footballer of the Year award and its sponsor, Globacom, have assured the global football fraternity that the 2013 Glo-CAF Awards slated for January 9, 2014 in Lagos will be magical in scope and scale.

    Both Globacom and CAF gave the assurance at a joint press conference in Lagos on Monday. Globacom’s National Sales Coordinator, Segun Adeyemo represented the company while the Director of Media Division, Confederation of African Football, Mr. Junior Binyam, spoke on behalf of CAF.

    Both Glo and CAF said every attention has been paid to great details to ensure the emergence of a credible winner through a very transparent process. They also pledged that the presentation ceremony to be held at the Eko Hotel, will be an unprecedented spectacle.

    According to Globacom, “The 2013 Glo-CAF Awards with the theme: “Icons of Africa: Past, Present, Future,” is aimed at “honouring the legacy of the past; celebrating the Icons of today; and inspiring the Icons of the future.”

    Coming on the heels of the release of the list of Top 25 African Best Players by CAF, Binyam stated that coaches and captains of African national football teams will vote for the best player on the continent and the list will be pruned from 25 to the Top Ten, Top Five and Top Three in subsequent weeks. He said one of the Top Three will be unveiled as the winner at the awards night. “The countdown to the Awards night has started,” he declared.

    Binyam commended Globacom for sponsoring the Glo-CAF Awards since 2005, adding that the partnership is worth celebrating.

    He called on African companies to support African football at both local and International levels, adding that the continent stands to gain tremendously from such support.

    The Globacom representative, Adeyemo said the company’s partnership with CAF, which is in its 8th year, is in “line with its vision of raising the profile of African football and the continent’s players, just as the Glo network is dedicated to adding value to the lives of the people in the countries where the company has its footprint.”

    Globacom also said that its customers will enjoy the special privilege of attending the 2013 Awards to meet and interact with top African footballers and Administrators during the Gala night. To gain access to the event, all the customers need to do is to participate in the ongoing sms promo tagged “Top up and secure a seat at the Glo CAF Awards Ceremony” by spending N10, 000 or more between now and January 2nd, 2014 to make calls or browse the internet on the Glo network.

    “Our subscribers have been amazing; they have stood solidly behind the Glo brand and this is another golden opportunity to appreciate and reward them for their loyalty,” Adeyemo stated further.

    Five Nigerian players made the list of top 25 contenders for the Best African Player of the Year. They include John Mikel Obi of Chelsea Football Club, London, Vincent Enyeama of Lille, France, Emmanuel Emenike of Fenabache, Turkey, Ahmed Musa of CSKA, Moscow and Sunday Mba of Warri Wolves, Nigeria.

  • Invasion LOL  electrifies Abakaliki

    Invasion LOL electrifies Abakaliki

    SUNDAY, November 24, telecom outfit, Globacom, invaded Abakaliki, the Ebonyi State capital, with its Laffta Fest Invasion LOL. The event saw East Africa’s celebrated comedian, Salvador from Uganda, sending the crowd through bouts of laughter as he related the peculiar ways of life of his native Ugbokolo village.

    Complementing Salvador’s act was one of Nigeria’s most brilliant standup acts, Bovi, who excited the audience with his classic joke that juxtaposed a typical Nigerian political rally with that of the United States of America. His parody of Barack Obama at a political rally was the clincher.

    As is the custom, Basketmouth led 12 other comedians and three Nigerian music sensations to the show. The show was opened with the voice of Vinissi, Abakaliki based female vocalist. It then spiralled into a series of comedy sessions with 2CanTalk, Parrotmouth, SIM Card, Bash, Gandoki, Julius Agwu, Bovi, Akpororo and Okey Bakassi dishing out spontaneous and contemporary jokes to the delight of the audience.

    Nigerian music stars, Chee the Voice, Burna Boy and Mr. Incredible, MI, kept the people on their feet during their different sessions with their superlative renditions. The Glo Laffta Fest which kicked off in Lagos six weeks ago has toured Abuja, Owerri, Port Harcourt, Benin and Abakaliki.

    The show will be held in Enugu this Sunday while Asaba, Uyo and Ibadan will take their turn in subsequent weeks. It is rated as Africa’s biggest comedy show and it is organised by Globacom to thank its subscribers for their massive support in the past 10 years.

  • Basketmouth, Wande Coal, 10 others hit Enugu for Glo Laffta Fest

    Basketmouth, Wande Coal, 10 others hit Enugu for Glo Laffta Fest

    Glo Laffta Fest comedy show storms Enugu, the Coal city this Sunday featuring  12 Nigerian top rated artistes and East Africa’s best stand-up comedian, Salvador.

    A statement issued in Lagos on Wednesday by Globacom disclosed that the Enugu show, which will hold at the Golden Royale Hall, will feature the foursome of Seyi Law, Ogus Baba, Mayor and Frank D Don, who are performing for the first time in this season’s Glo Laffta Fest.
    “We are introducing new, but popular acts like Seyi Law, Oguns Baba, Mayor and Frank D Don to the Enugu audience. We are doing this to make the Enugu edition refreshingly different and give our numerous subscribers in Enugu and its environs  value for their time. Again, the Ugandan best comedian, Salvador, will join his Nigerian counterparts to perform at the show‎. The whole essence is to thank our subscribers for their love and support in the last 10 years,” the company said.
    In addition to the foursome, the statement added that Basketmouth, the anchor man, Okey Bakassi, Bovi, Funny Bone and 2CanTalk will also be on duty to entertain the people just as Wande Coal, Omawumi and Bez will spice the night with a potpourri of music genre at the event. The juxe box will be manned by the Nigerian number female Dj, DJ Nana Yatt.
    Pointing out that the show will continue till December 22, Globacom said that after Enugu, “our subscribers in Uyo, Asaba and Ibadan will take their turn to savour the highly entertaining Glo Laffta Fest in the weeks ahead”.
    The 2013 edition of the Glo Laffta Fest tagged Invasion L.O.L. kicked off with the mega shows in Lagos and Abuja on October 19 and 25 respectively featuring star comedians from America, South Africa and Uganda and had since moved to cities like Owerri, Port Harcourt, Benin and Abakaliki.
    To attend the show, the statement said that subscribers in Enugu and nearby communities should just recharge their Glo lines with N1,000 and send LOL Enugu to 33001.
  • Globacom rolls out mini call centres

    Globacom rolls out mini call centres

    In its determination to bring services closer to its customers nationwide, Globacom has opened a state-of-the-heart mini Call Centre in the Federal Capital Territory, Abuja.

    This is part of the company’s strategic agenda of creating more capacity to handle customers’ demands.

    The new mini call centre is well-equipped with the latest technology and manpower and is capable of handling close to 20,000 calls per day.

    The mini call centre is primarily designed to ease pressure on the existing customer support infrastructure in the network. In addition, it is also designed to more effectively meet the needs of Globacom’s teeming Hausa-speaking customers.

    According to Globacom’s Director, Customer Care, Ms. Maria Svensson, the establishment of the new call centre in the FCT further demonstrates the network’s passion to serve its subscriber base more efficiently.

    “Our ultimate goal is to ensure a significant reduction in the waiting time for a customer to speak with a Customer Care representative in Hausa language and get his issues resolved. We simply wish to be more accessible and more responsive to our customers,”? she said.

  • Stir over brother’s  absence at  P-Square’s wedding

    Stir over brother’s absence at P-Square’s wedding

    •Analysts predict strain in work relationship

    Concerns over the absence of P-Square’s elder brother and manager Jude Okoye at the wedding of Peter, the other half of the group, has left many wondering what the future of the group will be.

    Peter, the one-half of the twin singers got married to his baby’s mama, Lola Omotayo on Sunday, November 17, and although many, including The Nation, had predicted that Mike Adenuga, who was used to advertise the wedding, may not attend, no one imagined that their elder brother would also missed out.

    Adenuga, The Nation said may not attend the wedding, let alone chair the occasion because the Globacom boss had, in the last 10 years, not been seen at public functions except for his mother’s funeral in Ijebu-Igbo in 2007 and the wedding of his daughter, Bella, to Jameel Disu in 2010.

    “P-Square is about the highest paid brand ambassadors on the Globacom list, but the chairman does not mix business with pleasure,” a source told The Nation.

    The source recalled that besides the pertinent family engagements, another event which Adenuga had attended in 10 years, was one of Globacom’s events, the Confederation of African Football (CAF) in December last year.

    It did not come as a surprise to many, when the Globacom man was represented at Okoye’s wedding by the COO of the company, Mohamed Jameel.

    Perhaps the absence of Jude, P-Square’s ubiquitous manager, could still not have been easily noticed. Curiosity started when he began to post casual photos of him and Wizkid on Instagram while the wedding was in progress. The picture was believed to have been taken a night before, at the Mavin Records studio where he had been working with Don Jazzy, Dr. SID, Phyno and others.

    Publicist to the singers Bayo Adetu was reported to have told NET that “Jude was missing at the wedding because he was stuck in Ghana.” P-Square had performed in Accra, Ghana at the ‘Glo and Bounce Slide ‘tour the night before. Adetu reportedly said Jude missed his flight and couldn’t get back to Lagos in time for the wedding.

    No one seems to buy Adetu’s cover-up, as there have been insinuations that the Okoye family was never in support of their son marrying the bride. Reports also say that contrary to Adetu’s claim, Jude was not in Ghana for the Glo concert. “What would an artiste’s manager be doing at a concert when his clients are not there; sing on their behalf?” a source said to The Nation.

    Some members of the Okoye family, including Jude, have been fingered as opposed to the relationship between the couple, irrespective of their love kids; Cameron and Aliona. It was also rumoured that their late mother was not in support of the relationship, and that Jude may just be carrying out the wish of the deceased.

    Our source said Paul too, is not at home with the marriage, but needed to be diplomatic as the groom’s twin.

    With the development, fans think there may be a strain in the relationship of the brothers, who have been living together and are building their new home somewhere not too far from Parkview Estate, Ikoyi, where the bride resides.

    Speaking to The Nation in Malawi, Peter, in response to whether the group could split someday, said: “Peter and Paul are not perfect, we quarrel as normal siblings do, but we don’t let it affect our business. Even with Jude, our brother, in business, he is our manager and he respects us as the artistes he manages, but when it comes to family matters, he is our elder brother and we give him that respect. Only our late mum had the power to make us split and she wouldn’t have done that. So, if there is to be a split, it will not be as a result of quarrel, but on mutual ground. Group splits are not out of place, but our blood ties keep us strong and our background won’t even allow us split. We understand each other very well.”

    He recalled that he was very stubborn as a child, but Paul ended up paying for his atrocities. “People often mistook him for me. We grew up doing things together and we still do. We have our mum to thank for this. I try to like what he likes and he does same, but in a situation whereby he feels differently, I just let go. We have been united from birth and we still are,” he said.

    Perhaps this wedding issue is one of the areas the twin allows his brother to do his wish, without hard feelings. Jude, besides being their brother, took over as their manager 10 years ago, since the release of their first album, Last Nite.

    Jude is said to be having other businesses, and giving up the group may not be a big deal, analysts think. Although he keeps his interests on P-Square because outsiders might not understand the way he does his things, signing other artistes may not really be a priority for him.

    East Africa is the biggest market for the twin singers, with Southern Africa as a potential market. The artistes have been planning to explore new grounds, breaking into Europe and America. One of their feat in this direction is collaborating with Akon.

    “We have known Akon for over six years, but we didn’t have talks for collaboration, till he came to our concert in London and witnessed the reception. He was trying to open Kon Life in Africa and was looking for people to help him run it, so we teamed up in what we call a joint venture. We are establishing an office in Nigeria called Kon Life, because we are here representing him while he is out in the states representing us.” Peter told The Nation.

    The twins have also gone into various businesses, including real estate. “This, we have been doing for a long time. We do businesses that we can get people to run for us without fear. We are also about to enter into oil and gas business,” he added.

    Observers feel the brothers have too many things in common for a woman to come in-between. Peter’s new wife is said to be comfortable financially. The wedding, which is now the talk-of-the-town, came under public scrutiny after the bride gave birth to their second child outside wedlock. She had rebuffed critics, saying she was never desperate or in a hurry to get married to the renowned singer. She claimed she would be content to remain as Okoye’s baby’s mama than to marry him without being able to support him financially

    Other entertainers who were absent at the wedding include Tuface Idibia, who was said to be performing at the Multichoice 20th anniversary gala at the Eko Hotel and Suites, Waje, Omawumi, Bez, Burna Boy and D’banj, who was in Johannesburg, performing at the Coke Rock Corps show, but expressed regret that he could not make it to the wedding.