Tag: MultiChoice

  • MultiChoice announces price slash

    MultiChoice announces price slash

    Multichoice Nigeria has announced a price reduction on some of its decoders and additions that will thrill sports lovers on its compact bouquet.

    Addressing members of the press, Mr. John Ugbe, Managing Director Multichoice Nigeria, said the company was reducing price and updating some of their packages because of consumer considerations.

    “One of MultiChoice key priorities is to put our subscribers’ needs at the heart of everything we do and since these have been tough economic times for everyone, we realised that our subscribers could use some good news. We are excited that we can now deliver the best football action in the world to our compact subscribers, while ensuring that this development does not negatively impact them financially,” said the MD MultiChoice, who was represented by Martin Mabutho, General Manager, MultiChoice Nigeria.

    The Explora, dish kit with one month compact subscription, initially sold at N71,000, has been reduced by more than N50,000 to N30,000 while the DSTV Zapper decoder, dish kit plus one month compact subscription will now sell at N12,500 as against the previous price of N18,500.

    Meanwhile, subscribers on its Compact and Compact Plus bouquets will be able to watch the full complement of football matches from all the world’s most prestigious leagues; the Barclays Premier League[EPL], and La Liga as well as the European Champion [Euro 2016].

    The matches of these leagues and Euro 2016 would be available to DSTv Compact subscribers in High Definition and at no extra cost. Previously, the full football package was available only to DSTv Premium subscribers on its SuperSport channels.

    Football fans on Compact and Compact Plus can tune to two new channels, SuperSport 11[DSTv channel 231] and SuperSport 12[DSTv channel 232] which will be dedicated to the EPL and La Liga.

    This means that all Compact subscribers will now have access to the biggest games of the season, including the blockbuster clash between Arsenal and Manchester United that will be played today.

    Martin Mabutho said that the offer which is valid while stock lasts, while further reiterating that MultiChoice is committed to provide Nigerians with quality entertainment they can afford.

    Responding to a question on how the multinational will monitor the promotion as some of the retailers usually hoard the decoders during promotion only to bring them out after the promotion had ended to sell to the public at higher prices, the General Manager said the company will not tolerate such an act as it is criminal.

    He called on consumers to immediately get in touch with the company through their various contact points and the press to report any retailer hoarding the decoders so that immediate actions will be taken against such a retailer or distributor.

    It could be recalled that last July, MultiChoice revamped its DSTv Compact bouquet to include over 95 world class channels at a monthly subscription of N6,000. Some of the new

  • MultiChoice allays fears of  P/Harcourt subscribers

    MultiChoice allays fears of P/Harcourt subscribers

    MULTICHOICE Nigeria has said that they are collaborating with the Nigerian Copyright Commission (NCC), and other key stakeholders to fight piracy, until it is eradicated.

    This was made known at the company’s customer forum in Port Harcourt recently.

    Some DStv subscribers at the forum had appealed to MultiChoice to help address the issues of signal piracy, failed broadcast signal, and alternative payment options.

    The regular customer engagement initiative provides the opportunity for subscribers and the organisation to have dialogues, with a view to having a better understanding of customer issues and providing solutions to them.

    Responding to the demands of the subscribers, Caroline Oghuma, Public Relations Manager, DStv said unlicensed broadcasters sabotage the efforts of licenced pay-TV operators in the country by engaging in piracy.

    According to her “We are aware of the activities of these pirates, but in collaboration with the Nigerian Copyright Commission (NCC), and other key stakeholders, we have maintained our resolve to fight piracy until it is eradicated in Nigeria,” she emphasised.

    Oghuma, while advising DStv subscribers to make subscription payments before their due date, also pointed out that subscribers can only enjoy uninterrupted DStv broadcast if they carry out after sales services on their dish and accessories. “MultiChoice has trained qualified installers to provide installations and after sales maintenance services,” she explained.

    For DStv subscribers who have challenges with making payment, Oghuma stated that MultiChoice has gone into partnership with a variety of service platforms that enable subscribers make payment at their convenience. These options she said include; KongaPay, banks, internet banking, mobile money, Quickteller, Paga and via ATMs.

  • KongaPay partners MultiChoice

    KongaPay partners MultiChoice

    Nigeria’s largest online mall, Konga.com, and the country’s leading video entertainment company, MultiChoice Nigeria, have announced a partnership for the provision of a new platform for making DStv and GOtv subscription payments. MultiChoice subscribers all over the country can now make their subscription payments using KongaPay, Konga’s online payment solution.  The announcement was made at a joint press conference held by the two companies at the Protea Leadway Hotel in Lagos recently.

    Addressing the media at the event, JR Kanu, Konga’s Associate Director of Payments and Digital Goods, said, “This partnership is in line with Konga’s commitment, ‘to leverage internet and mobile technologies to deliver top-quality service delivery and ease of access across a host of relevant industries.’ “. With KongaPay, customers can now pay their DStv and GOtv subscriptions with ease. Unlike other payment channels, the subscriber does not need to pay any processing charges or convenience fees. Payments can be conveniently made from any smartphone, computer, tablet or via the Konga mobile app. Additionally, in line with the season of giving, Konga is offering a 5% discount on all purchases made through Konga for a limited time.

    KongaPay is a secure innovative solution that allows customers to perform one-click payments for their transactions, developed by Konga in partnership with leading Nigerian banks. With KongaPay, the inconvenience of entering debit card or bank token details to complete each transaction is eliminated. While maintaining the highest security standards, KongaPay is also built to give instant refunds at the click of a button for goods or services that customers are dissatisfied with. For MultiChoice subscriptions via KongaPay, all the subscriber needs to do is visit www.konga.com/multichoice, select the DSTV subscription option and follow the easy steps outlined for payment.

    Commenting on the partnership, Mr. John Ugbe, Managing Director, MultiChoice Nigeria, said, “MultiChoice is delighted that with this partnership we are further expanding the payment and accessibility platforms available to our customers.” He went further: “The inclusion of Konga in the suite of self-help options available to our customers can only yield improved customer satisfaction, which is our key objective.”

  • We believe in Nigeria – Multichoice

    Leading video entertainment company, MultiChoice Nigeria, has reaffirmed its faith in Nigeria’s capability to overcome its challenges and really blossom.

    Speaking on Friday at a dinner in honour of Nigerian winners at the 2015 CNN/MultiChoice African Journalism Awards, Mr. John Ugbe, Managing Director, MultiChoice Nigeria, said “There is no doubt whatsoever that Nigeria will be great. At MultiChoice, we believe that very strongly. It is the reason why we have kept investing the country.”

    In attendance at the event were award winners Femi Asu and Arukaino Umukoro, both of The Punch, Adewale Emosu of Nigerian Tribune and Ibanga Isine of Premium Times; and editors of major newspapers.

  • MultiChoice drops Vox Africa, Animal Planet

    MultiChoice drops Vox Africa, Animal Planet

    • Prepares Hoolee for December 1 debut

    MultiChoice Africa has announced its decision to drop Vox Africa (DStv channel 191; GOtv channel 17) will no longer be available on DStv and GOtv and Animal Planet (DStv channel 183) from its bouquet from Thursday, 10 December 2015.

    Justifying the need for the decision, the management said it as an entertainment-focused company, it constantly assesses the performance and viability of channels on its platform to achieve a diverse variety of programming that best resonates with our viewers, market by market.

    In a statement which reads in part, the company said: “In line with a recent strategic review, we have therefore decided to make these changes, while also including an exciting range of entertainment channels; Maisha Magic Bongo, Vuzu and M-Net Family and opened up BBC Brit, CBeebies, BBC Lifestyle and a localized BET channel from DStv Premium to Compact Plus and Compact packages to give more subscribers a broader variety of entertainment programming to enjoy in time for the holiday season.

    “In addition, viewers on these packages will celebrate their holiday break with the first African pop-up children’s channel, Hoolee, from Turner Broadcasting which will run from 01 December 2015 to 31 January 2016.

    “We apologise for any inconvenience caused and would like to assure our subscribers that we will continue to bring the best of Africa’s contemporary lifestyle, entertainment, music, news and current affairs along with exciting programmes from the US and the UK through the various channels on DStv like the localised BET channel, CNBC Africa, Vuzu AMP, EbonyLife TV, MTV Base and the Africa Magic channels which showcase the best of African entertainment made in Africa, for Africans on both DStv and GOtv. Wildlife documentaries will remain available on DStv channels that are dedicated to showcasing the best in wildlife programming, the power of Mother Nature and the future of our planet.”

  • Multichoice slashes rates at Lagos International Trade Fair

    Leading video entertainment company, MultiChoice Nigeria, has announced a special offer of the DStv Zapper decoder plus Compact bouquet subscription, at N15,000, a 45%, reduction from the previous price of N28,500. This new offer is only available at the Lagos International Trade Fair. GOtv subscribers will also get to buy GOtv decoders inclusive of one month subscription for N2900 during the Trade Fair.

    In addition to the price slash, DStv and GOtv subscribers stand a chance of winning exciting prizes such as LED TVs, DStv Explora Decoders, 1 KVA generators via daily lucky dips at the fair.

    Martin Mabutho, General Manager Marketing, MultiChoice Nigeria describing the special Trade Fair offer said, “In addition to the bundled price slash of one month’s Compact subscription plus a Zapper decoder, we will also be upgrading our new subscribers who pay for the Family bouquet to the Compact bouquet at no extra cost. This offer is open to new subscribers only”, he said.

    He added that the Compact bouquet has gone through a recent revamp and now includes broader and varied content, with the most recent inclusions being the M-Net Family and VUZU channels, which will give subscribers more reasons to enjoy their television viewing experience.

    The 35th Lagos International Trade Fair will run from Friday, 6 November till Sunday, 15 November at the Tafawa Balewa Square (TBS), the Muson Center and Freedom Park in Lagos.

    The Fair which is organized by the Lagos Chamber of Commerce and Industry offers a unique exposition for manufacturers, suppliers, buyers and users of a wide range of goods and services as well as opportunities for investment and trade promotion

  • Unilever, Multichoice unveil youth campaign

    Unilever and Multichoice Nigeria have launched a joint campaign tagged in an effort to provide a platform whereby youth can express themselve and show to the world what they can offer.

    During the launch at University of Lagos, the Brand Manager, Rexima, Unilever, Mrs. Shadiat Shoyombo said the programme, tagged We Care was unveiled with the aim of fuelling the passion of the student towards achievable goals.

    She said: “Our partnership with Multichoice on activation of this campaign is to help promote lives of the youth. We realise many youth are talented and they needed assistance to be able to achieve their aim, goal and aspirations. Our aim is to give the youth platform where they can utilize their potential, where they can be useful in times of their interest, career wise, entertainment, comedy. We are going to all tertiary institutions such as universities, polytechnics and colleges in other to tell them that we care. “

    She said the campaign has touched 16 schools so far.  “University of Lagos is the 17th of the schools. Also, the most important return investment for us is the future of the student and we believe we are investing in their future. We will be happy to see that in the next few years, those students will be part of Unilever and Multichoice, to see them as star, and our brand,” she added.

     

     

    The Sale Supervisor, MultiChoice, Nigeria, Mr.  Oluwaseun King also said the campaign is meant to bring out the passion of the youth and empower them through the initiative. “It is also meant to prepare them for the labour market. Most of the students want to graduate and wait for the government to provide jobs for them. We notice that and introduced canvasser scheme where they can learn, make gains for themselves through our product given to them to sell on the social media. The aim is to make you financially stable and bring out the creativity in you,” he said.

  • Unilever, Multichoice unveil youth campaign

    nilever and Multichoice Nigeria have launched a joint campaign tagged in an effort to provide a platform whereby youth can express themselve and show to the world what they can offer.

    During the launch at University of Lagos, the Brand Manager, Rexima, Unilever, Mrs. Shadiat Shoyombo said the programme, tagged We Care was unveiled with the aim of fuelling the passion of the student towards achievable goals.

    She said: “Our partnership with Multichoice on activation of this campaign is to help promote lives of the youth. We realise many youth are talented and they needed assistance to be able to achieve their aim, goal and aspirations. Our aim is to give the youth platform where they can utilize their potential, where they can be useful in times of their interest, career wise, entertainment, comedy. We are going to all tertiary institutions such as universities, polytechnics and colleges in other to tell them that we care. “

    She said the campaign has touched 16 schools so far.  “University of Lagos is the 17th of the schools. Also, the most important return investment for us is the future of the student and we believe we are investing in their future. We will be happy to see that in the next few years, those students will be part of Unilever and Multichoice, to see them as star, and our brand,” she added.

    The Sale Supervisor, MultiChoice, Nigeria, Mr.  Oluwaseun King also said the campaign is meant to bring out the passion of the youth and empower them through the initiative. “It is also meant to prepare them for the labour market. Most of the students want to graduate and wait for the government to provide jobs for them. We notice that and introduced canvasser scheme where they can learn, make gains for themselves through our product given to them to sell on the social media. The aim is to make you financially stable and bring out the creativity in you,” he said.

  • MultiChoice content providers offer exciting bouquet

    MultiChoice content providers offer exciting bouquet

    Driven by the desire to satisfy its subscribers, MultiChoice Africa provided a unique platform for leading content providers from across the globe to showcase the best of their packages. The event was held penultimate week at the OutRigger Resort, Mauritius Assistant Editor (Arts) OZOLUA UHAKHEME reports.

    Our passion for Africa is in everything we do – as a home grown company our roots are firmly in African soil and our growth over the last 20 years has been a result of massive investments we have made in people, content and technology – but as with any business not all of these investments or changes have hit the spot…. so we have from time to time re-evaluated our position and made changes to our strategies.

    At the end of the day, however, it is really our subscribers we have to thank for staying with us, trusting us to deliver the best television experience and customer service to make their experience world class.” That statement from the Chief Executive Officer of MultiChoice Africa, Mr Tim Jacobs set the tone for media interaction that featured DStv’s and GOtv’s biggest channels such as Sony, SuperSport, Zee World, A+E, Disney, MTV Base, BET, Comedy Central, BBC and M-Net.

    MNet Regional Director West Africa, Wangi Mba-Uzoukwu said M-Net is launching and redefining channels while expanding its content offerings to viewers across the continent. She stated that the Africa Magic Original Films initiative saw M-Net producing made for television films with fresh, up and coming talent behind and in front of the cameras in the Nigerian film and television industry whilst the Lokshin Bioskop movies on Mzansi Magic tell compelling local stories which are hugely popular with viewers.

    Mba-Uzoukwu noted that the ongoing and significant investments in local productions have positioned Africa on the entertainment global arena and with new technology ‘we continue to reach even more people, ensuring that no one ever misses the M-Net Magic.’

    According to her “Our investment drive remains geared not only towards the industries in which we play, but also in the people who power them. Every year, the Africa Magic Viewers’ Choice Awards celebrates the best film and television talent across Africa and other stars are discovered every day by M-Net just like the international superstar model, Oluchi, who won the first ever M-Net Face of Africa competition in 1998, and the Big Brother Housemates who have over the years carved out exciting careers in entertainment all across Africa.”

    Senior Channel Director Comedy Central, Evert van der Veer disclosed that the Comedy Central International Festival, an event which will witness the best comedians from across the continent will be at Johannesburg, South Africa early in 2016 to join talents from the UK and USA for an epic feast of comedy. He said there is also another Comedy Central Roast in the works, which will take the brand outside of South Africa for the first time.

    Nickelodeon Senior Channel Manager Tasania Parsadh spoke on the channel’s new application Gameshakerslaunched on 1 September, which brings the ‘second screen’ to life and can be played globally, at any time. Nickelodeon Genius will also be launched shortly – Nicktoons’ first game show, which seeks to inspire kids in the fields of mathematics & science. “We believe everything is fun and interesting, so we’ve created an amazing game show which makes these difficult subjects, fun,”said Parsadh. “We really want kids, parents and teachers to get involved. ”Nickelodeon also shared news of a West African edition of the hugely-popular NickFest, which will see pre-school, kids, teens and their parents entertained in true Nickelodeon style – with the iconic Nickelodeon Slime sure to be a star attraction!

    But from MTV Base, comes new prank show You Got Got and the fourth season of MTV Shuga – outside of the hugely-respected MTV MAMA’s, which have put Africa’s top entertainers on the global stage. “Very few brands can talk about the amazing talent and contemporary youth culture space like MTV Base,” said Tim Horwood, Channel Director MTV Base. “We’re constantly trying to grow and push new talent and celebrate the continent’s big artists. We have a show called Rate or Hatecoming soon, which will give artists who don’t make it onto the playlist, the chance to get some exposure online and in promos on-air. People will be able to vote for them, and if the audience demands it, they’ll get their shot on the channel.” Horwood also announced that an East African Chart Show would be launched in 2016 to showcase the amazing things happening in the East African music scene.

    The newest member of VIMN family on DStv– BET – is also growing and incorporating more local content. Top Actor SAproduced excellent talent, so the show is being expanded to Top Actor Africato broaden the search for African acting and presenting talent. Announcements about the audition process will be made soon and the show will begin flighting early in 2016.

    Channel Manager BET Kgomotso Matsunyane said the channel was particularly excited to have launched BET Buzz on 1 September – a daily show which showcases all the glitz and glamour of the African and international entertainment scenes. A continental version of the prestigious Black Girls Rock event is also on the cards and will form part of BET’s impressive tentpole music awards events, which include the BET Hip Hop Awards, the Soul Train Awards, the BET Awards and the international version of Black Girls Rock. The 4th season of Real Husbands of Hollywood, starring Kevin Hart, is coming soon, as is Being Mary Jane.

    MTV Base VJ Nomuzi, said Viacom’s talent development programme – a project she, herself, is a product of, having win the 2012 MTV Base VJ Search has changed her life. “I stood in line for hours and hours to get my chance, and now I work for hours and hours, living my dream,” she said.

  • MultiChoice ‘spent $800m on GOtv’

    MultiChoice ‘spent $800m on GOtv’

    Call it a magical night filled with the best of African entertainment you may be right. That was the atmosphere as MultiChoice Africa hosted its second content show at the Outrigger Resort, Mauritius Island, penultimate week. It was a five-day content extravaganza that witnessed DStv’s biggest channels previewing their latest and greatest contents, reports Assistant Editor (Arts) OZOLUA UHAKHEME. 

    If the calibre of guests who walked  the redcarpet on to the sensational night of dazzling event was a measure of success, this year’s content show has not only hit the mark, but also achieved its desired objective, offering the biggest week in Africa’s video entertainment.

    Laced with glitz and glamour of Hollywood, Bollywood and Nollywood berthing on the Mauritius Island paradise, guests who included Genevieve Nnaji, Rita Dominic, Desmond Elliot, Ramsey Nuoah, Basket Mouth, Eku Edewor, MC Ik, Banky W, DJ Sose, Flavour, Stoneboy and The Mavins were given the full music and movie-star treatment. It was a night that featured IK and Eku as MCs.

    However, the week-long event provided an opportunity for MultiChoice and its various partners to provide answers to some issues affecting the industry, especially piracy, pricing, repeating of programmes and local contents, among others.

    Chief Executive Officer MultiChoice Africa Tim Jacobs described piracy as a massive threat to broadcasters and right holders across the globe, adding that ‘they are only enriching themselves.’ He said MultiChoice Africa, is however, working with rights holders and broadcasters to tackle it, but that it is a moving target because ‘their infrastructure means they can open new portals as we shut others down.’ He said it’s not easy to evaluate how big the impact is, since by definition, a lot of it is underground and spread through social media.

    Jacobs, who spoke at an interaction with reporters said the challenge is broader as certain competitors broadcast a beam that comes down into Africa. “If you have that decoder and smart card that can pick up a service that is not designed to be broadcast in African territories, that is also piracy because the rights for that territory either haven’t been assigned or they are owned by a mainstream service,” he added.

    Reacting to a question on video entertainment service provider’s pricing structure, Jacobs said MultiChoice Africa is constantly evaluating its cost structures while taking into account the cost of content relative to its different audience groups,” he said.

    He noted that there have been massive increases in the cost of content such as the English Premier League football rights, which MultiChoice has factored into its pricing. He said: “We’re conscious that a large part of the population is looking for a good set of quality content at the bottom end of the market, in the USD10 area, and we make decisions on the price points of our bouquet structure – it’s a continuous evaluation. We’re looking at alternatives too – there’s strong consumer behavior (especially in Nigeria) where many consumers are self-employed, and therefore, not monthly earners, so we’re looking at whether it’s viable to address a different type of model. However, it’s not something that’s on the immediate cards.

    “The market for GOtv is specific, and targeted at viewers sitting on analogue signals. This is a sector of the population that has never engaged on Pay TV. They get a rich experience on a digital platform but at a price point that’s at the bottom of the affordability scale. If you start to move up the value chain, you start to confuse the market between the DStv product, which is aspirational and high-value, and GOtv which is a fun, new, mass-market product. There’s also a capacity on DTT that’s much more restrictive than what we have on satellite, so there are also technical reasons we have to be more cautious.”

    According to him, pay-per-view sounds attractive, but it is actually a red herring. He said an easy example is the Mayweather/Pacquiao boxing match earlier this year, which sold on Pay-Per-View across the world – in the USA at USD99 for three to four hours of viewing.

    “Across the continent, subscribers pay less than that for DStv Premium for a whole month of viewing across all our channels – and in this instance, that included that fight, which was broadcast on SuperSport. That’s the benefit of scale for us. If you segment sports, for example the EPL, the reality is that the cost of that is much higher than everyone thinks because you need to divide up those expensive rights between a much smaller viewing populations so the cost goes up exponentially. That doesn’t mean we’re not looking at Pay-Per-View as an option – we need to be flexible and we get a lot of requests for it. We’re watching consumer demand and looking at whether it’s economically viable. It’s not on the cards right now, though, but we do have a research team trying to work that out,” he noted.

    He disclosed that MultiChoice investment in GOtv n excess of USD800 million, in eight countries across the continent and to recover such money means that MultiChoice cannot roll out towers into every city where the population size and affordability aspect lend itself to Free-To-Air (FTA). This, he said, explained why GOtv cannot be accessed in all regions of the continent, adding that they look at each market on the basis of population size and the economics of rolling out a network.

    “Because we’re a Pay TV service, we can’t offer FTA service like governments do. In those areas, we’d typically pair up with an FTA operator, or the national broadcaster, which is a big part of our offering. We have a limit in terms of where our network reaches – we can generally cover 70-80% of a country. Areas that are remote need to be serviced through our satellite services because of factors including accessibility and terrain – the DTT signal needs to go across ground. Normally the national broadcaster or signal provider has the responsibility to ensure that FTA has national coverage, so they put towers in areas that it’s not economical for Pay TV providers to do,” he said.

    On striking a balance between the inaugration of in-house and independent productions, the M-Net Regional Director West Africa Wangi Mba-Uzoukwu said: “We make productions in-house, but also commission, do co-productions and acquire content from elsewhere. You can’t generate enough content in-house. We need multiple production platforms to be able to service our subscribers with the quality content they desire. Our premise is that our content is created by Africa, for Africa, and we continue to nurture and build creative talent, in the hope of developing future producers and directors.

    “We invest in building them up to the quality standards we want. A good mixture of in-house and commissioned content also allows for greater variety and allows us to engage with audience and local producers – that’s how we build talent on the continent. As the Maisha Magic channels roll out, our business model is to nurture local producers and once the channels are off the ground that’s a strong focus for us.”

    The show witnessed the hosting of DStv’s and GOtv’s biggest channels, such as Sony, SuperSport, Zee World, A+E, Disney, MTV Base, BET, Comedy Central, BBC and M-Net.