Tag: PalmPay

PalmPay has restated its commitment to innovation, customer service, and operational growth in Nigeria.

The fintech gave the commitment when it opened its new office at 33 Old Yaba Road, Lagos, adding that it represents a continued investment in PalmPay’s people, operations, and infrastructure, supporting the company’s ability to deliver reliable financial services at scale. Designed to accommodate PalmPay’s growing team, the workspace enables closer cross-functional collaboration while strengthening service delivery nationwide.

Located in Yaba, one of Lagos’s most established commercial and technology corridors, the office further anchors PalmPay within Nigeria’s innovation and financial ecosystem. 

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Speaking at the office launch, Managing Director Chika Nwosu highlighted that the new workspace reflects PalmPay’s long-term vision and dedication to excellence. “This new office represents an important step in our growth journey and our commitment to building secure, reliable, and inclusive financial solutions for our users,” he said.

The launch event was attended by PalmPay’s leadership team, employees and customers, who toured the facility and marked the company’s continued growth and progress.

With the opening of its office at 33 Old Yaba Road, PalmPay continues to strengthen its presence in Nigeria and reaffirm its mission to drive financial inclusion through innovative digital solutions.

PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.

Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform has grown to over 35 million app users and processes up to 15 million transactions daily. PalmPay has operations in Nigeria, Ghana, Tanzania, and Bangladesh. For more information, visit www.palmpay.com

Nigeria’s digital banking platform, PalmPay, it has set aside a total of N400 million to reward its customers this festive period, adding that it is designed to reward users with cash prizes and fully sponsored international travel experiences for everyday transactions on the PalmPay app.

It said the campaign will run between December 17, 2025 and January 8, 2026 saying it is designed to reward everyday transactions with extraordinary experiences. It runs alongside PalmPay’s Purple December brand campaign, which focuses on wrapping up the company’s key brand and community initiatives for the year.

Speaking on the launch, Head of Marketing & Communication, Femi Hanson said: “This festive rewards campaign is about turning everyday banking into meaningful value for our users. With the World Travel Carnival as the headline activation, we are reinforcing PalmPay’s promise of being the smarter way to bank—where smart financial decisions unlock bigger opportunities.”

At the centre of the rewards campaign is the PalmPay World Travel Carnival, an interactive card collection experience that allows users to earn city cards by completing transactions on the app. Users are required to collect five city cards – London, New York, Dubai, Sydney, and Cape Town and combine them into a World Card, which unlocks a share of the prize pool.

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The more World Cards a user creates, the larger their share of the cash rewards. Any extra uncombined cards can be swapped with friends and other PalmPay users to help complete additional World Cards.

Beyond cash rewards, the Carnival also offers Free Global Trips. In each round, the top two users with the highest number of eligible transactions (₦100 and above) and at least one World Card will win an all-expense-paid international trip.

 The travel grand prize covers Visa fees, round-trip international airfare, five-day, four-night hotel accommodation, side attraction and meal expenses. Others are airport pick-up and drop-off and all transportation for scheduled tour activities during the trip.

Winners will be determined through a transparent leaderboard system, with prizes credited automatically at the end of each round on December 25, December 31, and January 8.

To participate, the urged customers to complete tasks on the PalmPay app, such as Airtime, Data, Transfers, and other specific transactions listed in the app, to earn cards; collect all five city cards; swap cards with friends to complete your collection; combine cards to form a World Card and earn cash rewards; and perform more transactions to climb the leaderboard for a chance at the global trip prize.

To ensure fairness, PalmPay has instituted strict rules: no cheating, bots, fake accounts, or manipulation. Any violations may lead to disqualification or account bans. Additionally, the Free Travel Prize is limited to one per user throughout the campaign.

PalmPay, Nigeria’s leading digital banking platform, has renewed its commitment to deepening financial inclusion across the country.

At the CeBIH Annual Conference 2025, with “Reimagining Financial Inclusion through Cultural Shifts in Consumer Credit,” as theme, PalmPay’s Managing Director, Chika Nwosu, urged industry players to deepen financial inclusion by embracing community-aligned solutions and customer-centric innovations that can better serve Nigeria’s underserved and unbanked populations.

Speaking during a panel session titled: “Social Inclusion, A Veritable Tool for Financial Inclusion,” Nwosu joined other industry leaders to share insights on strengthening participation among women, rural dwellers, low-income earners, and other financially excluded groups.

He highlighted PalmPay’s commitment to inclusive finance through its 500,000-strong agent network, which enables seamless cash-in/cash-out services for unbanked users across Nigeria. He also emphasised the importance of PalmPay’s USSD platform, 861#, which allows users with basic phones or limited internet access to perform essential financial transactions.

“Financial inclusion goes beyond access; it must be equitable and tailored to real-life needs,” Nwosu said.

He shared how PalmPay leverages behavioural insights to design impactful services, including affordable health insurance, reliable bill payments, merchant solutions, and automated savings features that support financial discipline among users.

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The session further examined the role of grassroots agents and community touchpoints in driving last-mile adoption. Nwosu noted that PalmPay’s widespread community presence continues to build trust and encourage excluded populations to embrace digital financial tools.

The session was moderated by Ronke Kuye of the CeBIH Advisory Council and featured representatives from E-Doc Online, SmartCash Payment Service Bank, SANEF, and EFINA.

PalmPay reaffirmed its commitment to driving accessible, secure, and inclusive financial services for all Nigerians. PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.

Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform has grown to over 35 million app users. PalmPay has operations in Nigeria, Ghana, Tanzania, and Bangladesh.

Digital banking platform, PalmPay, has identified collaboration as a crucial element in defeating the menace of cybercrimes as digital banking takes a strong foothold across the country.

Its Managing Director, Mr Chika Reginald Nwosu, who spoke when the firm supported the Nigeria Police Force National Cybercrime Centre (NPF-NCCC) during its Cybersecurity Awareness Walk held in Abuja as part of activities marking the 2025 Cybersecurity Awareness Month, pledged the continued support of the firm to the initiatives of NPF-NCCC.

Nwosu commended the NPF-NCCC for its efforts in combating cybercrime and protecting consumers. He emphasised the need for continued collaboration across sectors to build a safe and secure payment ecosystem for all Nigerians.

“We commend the NPF-NCCC for its proactive leadership in driving cybersecurity awareness. At PalmPay, we are committed to supporting initiatives that promote digital safety and foster trust in Nigeria’s growing digital economy,” he said.

With: “Secure Our World,” as the theme, the event brought together key stakeholders from law enforcement, regulatory bodies, and the private sector to promote public awareness on cybersecurity, financial fraud prevention, and safe online practices.

PalmPay used the opportunity to join other participants in advocating for stronger public vigilance and safer digital engagement, reaffirming its commitment to supporting national efforts that enhance cybersecurity and consumer protection.

At the event, PalmPay was commended for its outstanding efforts in strengthening regulatory engagement and advancing consumer protection initiatives across the fintech industry.

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The partnership underscores PalmPay’s ongoing commitment to promoting cybersecurity awareness, consumer protection, and fraud prevention as part of its mission to create a safer digital financial ecosystem in Nigeria.

PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.

Fintech company, PalmPay has been awarded Digital Governance Company of the Year (Fintech Innovation) at the Nigeria GovTech Awards 2025, organised by the Bureau of Public Service Reforms (BPSR).

The event, held at the Banquet Hall of the Presidential Villa in Abuja, celebrated organisations and individuals driving digital transformation, innovation, and good governance through technology in Nigeria.

Receiving the award, Managing Director of PalmPay Limited, Chika Nwosu expressed gratitude for the recognition and reaffirmed the company’s commitment to leveraging technology to enhance financial inclusion and support Nigeria’s digital economy agenda.

 “This award reflects our dedication to creating inclusive, secure, and innovative financial solutions for Nigerians. We remain committed to supporting the government’s digital transformation drive and empowering individuals and businesses through accessible fintech innovation,” Nwosu said.

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The Nigeria GovTech Awards, organised annually by the BPSR, recognise outstanding achievements in public and private sector innovation, highlighting the crucial role of technology in governance and development.

PalmPay’s recognition as the Digital Governance Company of the Year (Fintech Innovation) reinforces its position as a trusted digital finance platform driving growth, transparency, and innovation across Nigeria’s fintech ecosystem.

PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.

Digital banking platform, PalmPay,has bagged with the Consumer-Friendly Business of the Year 2025 Award at the Lagos State Consumer Protection Agency (LASCOPA’s) annual Consumer Service Week and Awards Ceremony, held at Adeyemi Bero Hall, The Secretariat, Alausa, Ikeja, Lagos.

The event organised by LASCOPA, celebrated businesses and organisations that demonstrate exceptional commitment to consumer rights, service excellence, and customer satisfaction.

PalmPay’s recognition underscores its dedication to delivering secure, reliable, and inclusive financial services to millions of Nigerians.

With a focus on transparency, innovation, and customer-centricity, PalmPay continues to empower consumers by offering secure transactions, fraud protection, convenient payment solutions, and exceptional customer support.

Commenting on the award, Senior Regulatory Compliance Specialist, PalmPay, Opara Onyinyechi, said: “We are deeply honoured to receive the Consumer-Friendly Business of the Year Award from LASCOPA. This recognition reaffirms our commitment to putting our customers at the heart of everything we do. At PalmPay, we will continue to champion trust, accessibility, and innovation in financial services, ensuring that every user experiences safe and seamless banking.”

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The Consumer Service Week and Awards are part of a global initiative that highlights the importance of consumer protection and celebrates organisations that prioritise consumer welfare. By honouring PalmPay, LASCOPA have reinforced PalmPay’s role as a trusted partner in Nigeria’s financial ecosystem.

PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and

Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform has grown to over 35 million app users and processes up to 15 million transactions daily. PalmPay has operations in Nigeria, Ghana, Tanzania, and Bangladesh.

Nigeria’s leading neobank, PalmPay, has shared N2million to the first set of winners in its Hustle Grant campaign. The campaign is a bold initiative designed to fuel the ambitions of small business owners and entrepreneurs across the country.

Launched on August 28, and running until September 29th, the Hustle Grant is more than just funding; it is PalmPay’s promise to stand beside everyday Nigerians as they transform their hustle into thriving enterprises that create real impact in their communities.

In this first round, four outstanding entrepreneurs emerged from thousands of entries, each receiving N500,000 to scale their dreams. The winners, a prolific community builder in Kebbi State, two budding fashion designers in Lagos and Jos, and a farmer, embody the spirit of resilience and innovation that drives Nigeria’s economy. With this support, they can now take their ideas from the ground up, creating impact that ripples beyond their personal success.

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Entrepreneurs across the country continue to submit their entries on social media with the hashtag #PalmPayHustleGrant. From these, the top entries will be shortlisted, with four more winners set to be announced in the final round.

For PalmPay, this initiative is a reflection of its core mission: building tools that don’t just make financial services smarter but make ambitions possible. The Hustle Grant is a platform for turning bold ideas into impact stories, ensuring that Nigerians chasing their dreams have the resources to reach the next level.

As the company celebrates its 6th anniversary, the Hustle Grant reinforces PalmPay’s role as a brand that doesn’t just process transactions but empowers transformation.

For every Nigerian who chooses PalmPay, the brand proves it is more than a digital banking platform, it’s a trusted financial partner committed to their growth.

Africa’s neobank and fintech platform, PalmPay, is celebrating six years of delivering value, impact, and reliable banking services to millions of users across Nigeria. With more than 35 million people now choosing PalmPay for their everyday financial needs, the company marks this milestone by reflecting on a journey shaped by its users.

Since its launch in 2019, PalmPay has transformed from facilitating its very first transaction into powering millions daily.

Along the way, PalmPay has helped small and medium businesses scale, supported families in reaching their goals, and made everyday money management simpler, safer, and more rewarding. Its users’ trust has fueled PalmPay’s journey and continues to inspire the company’s commitment to making financial services smarter, simpler, and more inclusive.

“PalmPay was built on the belief that banking should be accessible to everyone, safe, easy, and rewarding. Over the last six years, we’ve earned the trust of our users, and their impact stories remind us that our solutions are not just about technology, but enabling smarter banking habits tailored to individual needs,” Managing Director at PalmPay, Chika Nwosu, said.

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To celebrate this milestone, PalmPay is launching the Lucky Wish Campaign, running from September 12 – 29th, 2025. The campaign will spotlight user stories, reward loyal customers with Apple AirPods, iPhone 17 Pro, Samsung A16, and highlight impact data, to showcase the trajectory of the brand’s impact since its launch in 2019.

In addition, the ongoing Hustle Grant Campaign continues to spotlight ambitious entrepreneurs leveraging PalmPay’s solutions. As part of the celebrations, nine final winners will be announced in phases with the final announcement scheduled for September 26th.

Each of these winners are set to receive N500,000 to support and grow their businesses, further amplifying the celebrations and reinforcing PalmPay’s user-centric approach to marking this milestone.

As PalmPay looks ahead, the company remains focused on powering the future of smarter banking and driving impact across its diverse user base.

PalmPay has reaffirmed its commitment to building trusted financial ecosystems at GITEX 2025, the continent’s premier technology and AI summit held at Landmark Centre, Lagos, on September 3 – 4, 2025.

On Day 2 of the expo, Vice President of Partnerships at PalmPay, Chibuzor Melah, joined a high-level panel discussion “From Idea to Infrastructure – The African Tech Executive & Founders’ Playbook.”

The session brought together industry leaders to explore how bold ideas are being transformed into scalable systems across Africa’s fast-growing digital economy.

Speaking on the panel, Melah outlined the key challenges facing financial inclusion on the continent, including heavy reliance on cash and low levels of financial literacy.

He stressed that addressing these requires more than just innovation, it requires tailoring technology to local realities, building local talent, and always putting customers first.

“As a financial company, our greatest responsibility is to earn trust. Security and compliance must come first, because customers deserve to feel protected. But beyond that, we must make financial tools simple, accessible, and truly accessible for every Nigerian, no matter their background,” Melah noted.

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He emphasized that simplicity is central to adoption, particularly in regions where financial literacy remains low. For PalmPay, this means designing an intuitive platform that allows its 40 million customers to navigate with ease.

Melah explained that PalmPay’s path from idea to infrastructure is built on three pillars: launching with a hero product that delivers immediate value and trust before expanding services, forming strong local partnerships to ensure solutions meet real community needs, and maintaining agility through decentralized decision making to adapt quickly to Africa’s diverse markets.

He concluded by urging African innovators to stay agile, adapt branding and solutions to unique market conditions, and never lose sight of the customer experience.

PalmPay’s presence at GITEX 2025 reflects its role in building trust and financial inclusion, using technology and local insight to empower millions of Africans.