Tag: PenCom

  • PenCom DG assumes duties

    PenCom DG assumes duties

    The National Pension Commission (PenCom) Director-General, Omolola Oloworaran, has assumed duties.

    But, she is to serve in acting capacity pending her confirmation by the Senate, in line with the provisions of Section 26 (1) of the Pension Reform Act 2014.

    PenCom in a statement said Omolola is poised to explore new frontiers in the implementation of the Contributory Pension Scheme (CPS) by sustaining pension assets on the growth trajectory, ensuring increased CPS membership and supporting coverage expansion initiatives. She is committed to the expeditious payment of retirement benefits, while deepening the pension investment horizon for enhanced returns to contributors and retirees.

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    Oloworaran, a Fellow of the Association of Chartered Certified Accountants (ACCA), brings to PenCom over 20 years’ experience in the financial services industry.

    An accounting graduate from the University of Ilorin and a Master of Business Administration (MBA) holder from the Manchester Business School, she has worked in renowned investment and commercial banks.

  • PenCom clears misconception on lumpsum

    PenCom clears misconception on lumpsum

    • ’Retirees can negotiate more than 25%’

    The National Pension Commission (PenCom) has corrected the misconception that a lump sum is fixed at 25 per cent of a retiree’s RSA balance.

    In a statement, t he commission said this was not true.

    In line with the PRA 2014 (PenCom), it released a Revised Regulation on the Administration of Retirement and Terminal Benefits, which established a Standard Retirement Benefit Computation (SRBC), an automated template for PFAs to calculate retirement benefits such as lump sum and monthly/quarterly pension, using age, gender, final salary, and the RSA balance.

    Determining lump sum

    Central to the Contributory Pension Scheme (CPS) is the provision for lump sum withdrawals on retirement, aimed at providing retirees with financial stability while receiving periodic pensions.

    The CPS stands as a cornerstone in Nigeria’s efforts to secure retirement benefits for its citizens.The primary goal of the Pension Reform Act 2014 (PRA 2014) is to ensure individuals save adequately for their post-employment years.

    Section 7 of the PRA 2014 outlines the options available to a Retirement Savings Account (RSA) holder upon retirement or attaining 50 years of age.The first option is the withdrawal of a lump sum from the total amount credited to his RSA provided that the amount left after the lump sum withdrawal shall be sufficient to procure programmed fund withdrawals or annuity for life in accordance with guidelines of the Commission.

    The retiree also has the option of programmed monthly or quarterly withdrawals or a Retiree Life Annuity (RLA) purchased from a life insurance company with monthly or quarterly payments.

    According to PenCom, this template is what generates the amount of pension savings a retiree can withdraw as a lump sum while the rest is spread for life as a periodic pension.

    PenCom stated: “Significantly, since lump sum is not fixed. The retiree has a right to negotiate and choose to collect either the maximum lump sum due to him/her or take a minimum lump sum to boost his monthly or quarterly pension. Under the CPS framework, retirees must maintain a balance in their RSAs sufficient to secure monthly pension’s equivalent to 50 pensions of their last salary. The remaining funds can be withdrawn as a lump sum, offering flexibility while ensuring long-term financial security during retirement.

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    “The template permits an RSA holder to withdraw a lump sum ranging from a minimum of 25 per cent to a maximum of 50 per cent of the RSA balance. However, the monthly pension must first be calculated to meet the 50 per cent replacement ratio of the retiree’s last salary. If a retiree’s RSA balance is insufficient to provide a 50 per cent replacement ratio of their final pay as a monthly pension, PenCom’s regulation allows the RSA holder to withdraw the minimum permitted lump sum of 25 per ent of their RSA balance.”.

    Additional lump sum

    The commission explained that once a retiree starts receiving pension via Programmed Withdrawal or Retiree Life Annuity, the retiree is not allowed to access additional lump sum after the initial payment.

    “However, where there are additional inflows of funds into the RSA from the employer, the retiree can receive an additional lump sum. The additional remittances shall first be applied to augment pension up to 50 per cent of the retiree’s final salary and the balance may be paid out as lump sum. Where the retiree’s pension is already up to 50 per cent of final salary, the retiree may choose to collect the entire additional remittances as a lump sum.

    Inverse relationship between pension, lump sum

    “Pension and lump sum withdrawals have an inverse relationship: the higher the pension, the lower the lump sum, and vice versa. RSA holders who withdraw a larger lump sum receive a lower monthly pension, depending on their financial needs. It is important to note that the primary objective of the CPS is to replace a retiree’s salary with periodic pensions. Consequently, some retirees choose not to withdraw a lump sum in favour of securing higher monthly pensions. This approach ensures a more stable and consistent income stream during retirement.

    “Experience has shown that retirees who opt for large lump sum withdrawals often face financial challenges post-retirement. Many of these retirees exhaust these funds prematurely, leaving themselves with inadequate pension income.  Some experts had suggested that RSA holders should be allowed to take up to 75 per cent of their pension savings as a lump sum. Such a suggestion, which could deplete the RSA, has constitutional implications under Section 173 of the 1999 Constitution.This section guarantees pension rights to public officers, necessitating that pension funds are not entirely withdrawn as lump sums, thereby converting pension funds into a provident fund. This safeguard ensures retirees continue to receive periodic pensions crucial for their livelihoods.

    “Considering these challenges, PenCom encourages employers to implement Section 4(4)(a) of the PRA 2014, which allows for the payment of additional benefits upon retirement, supplementing lump sum withdrawals and potentially enhancing retirees’ financial positions post-employment.

    “It is important that RSA holders preparing for retirement understand the balance between lump sum withdrawals and sustainable pension income. Striking a balance in withdrawal options can ensure retirees enjoy a dignified and financially secure post-work life under the CPS.This underscores the importance of informed decision-making in pension withdrawals, advocating for a balanced approach that respects retirees’ financial needs,” the commission stated.

  • PenCom DG: Stop attacking Oloworaran, she is fit for job, CSO warns critics 

    PenCom DG: Stop attacking Oloworaran, she is fit for job, CSO warns critics 

    A civil society organization dedicated to promoting transparency in the pension industry has expressed shock over the numerous attacks on the presidential nominee for the position of Director General of the Pension Commission (PenCom), Omolola Oloworaran.

    The Pension Transparency and Accountability Initiative (PTAI) stated that since President Bola Tinubu announced Oloworaran as the potential replacement for Aisha Dahir-Umar, there have been orchestrated media attacks against her credibility, career, and family background. 

    PTAI warned that such baseless criticism could harm the development of the sector, especially when it needs skilled professionals like Oloworaran to rejuvenate it.

    In a statement on Monday, PTAI’s national coordinator, Alhaji Bello Usman, emphasised that Oloworaran has the necessary qualifications and career experience as a finance expert to lead the Pension Commission.

    According to him, Oloworaran wields unscathed integrity in her decades of career in banking, investment management, consultancy, pension administration and more, making her a perfect fit at this critical time to regulate the pension industry especially as senior citizens crave for value as retirees and pensioners. 

    Alhaji Bello said: “We find malicious publications questioning the qualification of Oloworaran very funny and laughable, lacking in indepth, truth and fact. 

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    “For the avoidance of doubt, no part of the Pension Reformed Act of 2014 excludes a person who has worked in the financial sector from being appointed as the Director General of PenCom, in fact, such is a clear added advantage as pension itself an aspect of the financial sector. This why financial institutions today have a dedicated department that manages pension matters. 

    “It smacks of clear lack of understanding that those querying her qualification have been dangling as aspect of the PRA 2014 which states that for anyone to be appointed as PenCom DG, such person must have qualification in pension matters. We now ask, what is pension matters as stipulated in the Act?

    “Financial sector is vast and broad, covering several aspects, which pension itself is inclusive. We find their argument paperweight and devoid of any substance. 

    “If there is anything they have succeeded in telling the world, it is that the Kogi princess, beautifully decorated with the anointing of beauty, wisdom and favour is more than qualified for the job which Mr. President in his wisdom and knack for excellence has graciously appointed her to do. 

    “Those having their eye fixed on it can now go get themselves busy with something else. We can trade excellence for mediocrity at a time her expertise is needed to consolidate on the achievements of her predecessors”, Alhaji Bello stated. 

    The presidential nominee is expected to appear before the Senate for hearing and confirmation as the substantive Director General of PenCom.

  • PenCom enhances voluntary contribution processes

    PenCom enhances voluntary contribution processes

    The National Pension Commission (PenCom) has enhanced the processes of Voluntary Contribution (VC) to improve the Contributory Pension Scheme (CPS).

    This, PenCom said, was in response to the Licensed Pension Fund Operators (LPFOs) to address concerns raised by contributors and retirees on the voluntary contributions.

    Consequently, the enhancement has reduced retention period, achieved uniform withdrawal rules and addressed tax deductions.

    This was made known in a statement by the Commission, which said, the Pension Reform Act (PRA) 2014, in sections 4 (3) and 4 (7), allows an employee to make voluntary contributions to his Retirement Savings Account (RSA) in addition to the mandatory monthly contributions.

    Speaking on the Background and Objectives of the Revision, the Director-General, PenCom, Mrs Aisha Dahir-Umar, emphasised that a VC is a non-mandatory contribution remitted into an employee’s RSA through the employer to bolster retirement benefits.

    She said it allows employees to make additional contributions beyond the legal mandatory contributions, minimum of 10 per cent by employer and eight per cent by the employees.

    She said: “In 2018, PenCom issued the Guidelines on Voluntary Contribution to establish uniform rules, provide withdrawal procedures, enhance future retirement benefits, and assist various categories of retirees and contributors.

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    “However, in the course of implementation, some issues were identified. Key concerns included the two-year retention rule for 50 per cent of voluntary contributions and variations in withdrawal criteria for different contributor categories. Additionally, there were some issues regarding tax deductions on voluntary contributions,” she noted.

    Reduced retention period

    The DG said mandatory and non-mandatory contributors can access the 50 per cent contingent portion of their voluntary contributions after one year, a reduction from the previous two-year requirement.

    She said the change aims to provide speedy access to funds to meet personal needs, which often arise.

    “Previously, Active/Mandatory contributors can only make withdrawals from their VC after the contributions have been retained in their Retirement Savings Account for a minimum of two years.

    “Non-mandatory contributors, such as retirees, exempted contributors, political office holders, employees in an organisation with an Approved Existing Scheme (AES), and foreigners can access their VC upon the expiration or termination of their contract.

    “VCs can now be withdrawn after one year from the date of contribution for both mandatory and non-mandatory contributors,” he said.

    Uniform withdrawal rules

    On uniformed withdrawal rules, Mrs Dahir-Umar said retirees, exempted contributors, political office holders, employees in organisations with an AES, and foreigners are permitted to withdraw 50 per cent of their voluntary contributions before the expiration of their employment or contract.This provision seeks to eliminate withdrawal variations in the previous guidelines.

    “Prior to the circular, VC for retirees, exempted contributors, political office holders, employees in an organisation with an AES, and foreigners, were retained in the RSA to be accessed at the expiration or termination of their contract employment.

    “In the new requirement, non-mandatory contributors can access 50 per cent of their VC as contingent withdrawals before their employment/contract expires”.

    Tax deductions

    She added that in line with Section 10 (4) of the PRA 2014, any income accrued on voluntary contributions are taxable according to relevant tax laws if the withdrawal is made before five years from the date of contribution.

    This clarification she said ensures consistency with the Act and addresses concerns raised by stakeholders.

    “Previously, tax deductions for mandatory contributors were only made on the income earned when withdrawal is within five years from the date of contribution.Therefore, tax deductions for non-mandatory contributors were applied on both the income earned and principal amount when withdrawal was within five years from the date of contribution,” she said.

    Implementation and compliance

    She further said PenCom has issued a circular to LPFOs for implementation.

    She stressed that PFAs are required to comply with these directives and submit documents to PenCom for processing contingent withdrawals.

    She submitted that the circular would address contributors’ concerns and enhance the scheme’s attractiveness.

    “By reducing the retention period, allowing uniform withdrawal access, and aligning tax deductions with the PRA 2014, PenCom aims to foster increased participation and sustainability of the CPS.These changes reflect PenCom’s commitment to continuous improvement and responsiveness to stakeholders’ needs,” she added.

  • PenCom projects increase in pension fund assets

    PenCom projects increase in pension fund assets

    Pension fund assets are expected to increase on the back of investment performance in the second quarter of 2024, the National Pension Commission (PenCom), has said.

    The commission in its financial market outlook for Q2 2024, said performance is particularly due to sustained performance in equity market, economic expansion and wage increase.

    This is contained in a document obtained by The Nation at the weekend. The document read: “The commission said the large-scale adjustment impact of significant reforms in the Nigerian economy which began in Q2:2023 persisted throughout the year and even into the first Quarter of 2024. The lingering effect was further exacerbated by the volatility in the currency and persistent high inflation associated with exchange pressures.

     “Headline inflation rose to 33.2 per cent as of March 31, 2024 from 28.92 per cent as of 31 December 2023. This was driven by increase in food and beverages coupled with energy and housing costs during the period under review. Interestingly, inflation continued to rise in spite of measures taken to increase Monetary Policy Rate (MPR) by the Monetary Policy Authority.

    “However, the increase in MPR led to strengthening the Naira against foreign exchange which has seen positive results. During the period, the Naira had appreciated against the dollar from about N1,900.00 to $1.00 to approximately N1,100.00 to $1.00 in recent weeks. As the naira rebounds, it was expected that there would be significant reduction in the prices of food and basic commodities, however this has remained significantly high”.

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    “The equity market maintained its resilience during the period as the Nigerian Bourse witnessed a general appreciation in the prices of stocks with the All Share Index (ASI) further appreciating by 39.84per cent in Q1:2024 relative to 12.64 per cent in  Q4:2023. However, bond prices depreciated as the average yield on 10-year government bonds increased to 18.48percent in Q1:2024 from 14.39 per cent in Q4:2023”.

    According to PenCom, the Net Asset Value (NAV) of Pension Fund Assets as at March 31, 2024 was N19.66 trillion. Pension Fund Assets, it was stated, were mainly invested in Federal Government Securities (FGN), which accounted for 62.03 per cent of total assets.

    The compositions of investments in FGN Securities were FGN Bonds, 96.25 per cent; Treasury Bills, 2.20 per cent; and Agency, Sukuk and Green Bonds, 1.55 per cent.

    The report further put the total pension contributions remitted to individual RSAs in First Quarter, 2024 at N314.17 billion. Out of this total, the public sector accounted for N163.279 billion or 51.97 per cent, while the private sector contributed N150.889 billion or 48.03 per cent.

    The cumulative pension contributions from inception to the end of the first quarter of 2024 amounted to ₦10.25 trillion, the report read.

  • PenCom to employers, employees: increase pension benefits through additional payments, others

    PenCom to employers, employees: increase pension benefits through additional payments, others

    The Contributory Pension Scheme (CPS) ensures steady growth in retirement savings through strategic investments, PenCom has said.

    To ensure transparency, returns on pension fund investments are apportioned to the Retirement Savings Account (RSAs) of pension contributions with Pension Fund Administrators (PFAs).

    They are required to state clearly in the RSA Statement of Accounts, the monthly pension contributions since inception and the returns on investment accrued to the contributor as at the reporting period.

    To ensure further transparency, the National Pension Commission (PenCom) requires PFAs to publish on their websites the daily value of an accounting unit for the RSA Funds as well as disclose the three-year rolling average rates of returns on pension fund investments under management.

    The Director-General, PenCom, Mrs. Aisha Dahir-Umar, made this known, stating how the Contributory Pension Scheme (CPS) ensures steady growth in retirement savings through strategic investments. She explained that a key benefit of the CPS is that the investment returns generated from pension contributions are compounded over the years, thus resulting in increased RSA balances that avail the contributor of greater financial security during retirement.

    She said: “Indeed, due to the sound investment regulatory framework issued by PenCom, returns on investment have been fair over time such that it contributes a significant proportion of the RSA balances of contributors. Accordingly, the CPS provides an opportunity to the contributor for higher retirement income, unlike the Defined Benefits Scheme (DBS) where retirement benefit payments are fixed upfront.

    “Due to the obvious benefits that pension contributors derive from the investments done by PFAs, it is important for employees to monitor and ensure prompt remittances by their employers monthly. The employers are obliged by law to deduct and remit pension contributions into their employees’ RSAs not later than seven working days from the date salaries are paid.

    “Consequently, employers that delay remitting pension contributions will eventually pay the delayed contribution plus a penalty of not less than two per cent of the total unpaid contributions monthly. This is to ensure that the employees are compensated for possible loss of income due to non-timely remittance.”

    The DG PenCom said as at April 30, 2024, pension fund assets totalled N19.79 trillion.

    She noted that the CPS stands out as a robust mechanism for ensuring financial security during retirement for workers.

    She maintained that through consistent and strategic investments by PFAs, the scheme guarantees not only the safety of pension contributions but also the growth of these funds over time.

    The DG said the regulatory framework established by PenCom further reinforces transparency and accountability, offering contributors a clear view of their accrued benefits.

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    “A key feature of the Contributory Pension Scheme (CPS) is the periodic growth in the pension contributions of Retirement Savings Account (RSAs) holders for active employees and retirees.This means that workers who participate in the CPS are assured of their pension contributions at retirement as well as returns accrued over time from investment of the contributions.

    The CPS, which was established in June 2004, is an arrangement where the employer and employee contribute a portion of an employee’s monthly emolument towards the payment of pension at retirement. The PRA 2014 provides that the minimum rate of contribution is 18 per cent of the employee’s monthly emoluments, comprising 10 per cent by the employer and eight per cent by the employee. An employer may increase its portion or elect to bear the entire 18 per cent.

    “Furthermore, an employee may also decide to increase the amount by voluntarily providing additional contributions through the employer. However, the contributions accumulated in the RSAs of CPS participants grow over the years as the funds are invested by Pension Fund Administrators (PFAs) in safe financial instruments for fair returns. It is the pool of these funds in respective individual RSAs that constitute the total pension fund assets under the CPS, which are often cited as a key performance indicator of the scheme.  Section 85(1) of the PRA 2014 states: “All Contributions made under this Act shall be invested by the Pension Fund Administrator with the objectives of safety and maintenance of fair returns on the amount invested”.

    Also, Section 85 (2) states: “Pension funds and assets shall only be invested in accordance with regulations and guidelines issued by the Commission, from time to time.”

    “The Regulation on Investment of Pension Fund Assets provides that pension funds and assets shall be invested in bonds, bills and other securities issued by the Federal Government through the Central Bank of Nigeria, as well as State and Local Governments; Bonds, debentures, redeemable shares and other debt instruments issued by corporate entities and listed on a Stock Exchange registered under the Investment and Securities Act, ordinary shares of public limited companies listed on a Stock Exchange under the Investment and Securities Act, bank deposits and securities, real estate development investments, specialist investment funds and such other financial instruments as approved by PenCom from time to time,’’ he added.

  • PenCom to employers, employees: increase pension benefits through additional payments, others

    PenCom to employers, employees: increase pension benefits through additional payments, others

    Some stakeholders in the industy have complained that retirement benefits under the Contributory Pension Scheme (CPS) are not huge enough to sustain retirees.

    While pension is a function of salaries earned while working, the National Pension Commission (PenCom) has listed strategies on how employers and employees can enhance retirement benefits during their active years.

    The CPS, a sustainable pension system that provides a stable, timely and predictable retirement income for employees, was the outcome of reforms in the sector initiated by the Federal Government of Nigeria in 2004.

    To this end, many stakeholders have judged the implementation of the CPS in Nigeria a success.

    However, there is room for improvement of the quantum of retirement benefits due to retirees, especially in the public sector.

    It is vital to state that the CPS provides a comprehensive framework that allows employees to plan and save towards pensions.

    Accordingly, there are several models recognised by the Pension Reform Act 2014 (PRA 2014) to increase the pensions of employees.

    Director-General, PenCom, Mrs. Aisha Dahir-Umar listed upward review of employer’s 10 per cent contribution and payment of additional benefits to employees which can be termed as gratuities as various ways available under the CPS for employers to increase pension benefits

    Others, she stated, are implementation of pension increases for CPS participants, and selecting an investment fund

    Upward review of employer’s 10 per cent contribution

    She said: “The PRA 2014 provides a minimum of 18 per cent of the employee’s monthly emolument to be deducted and paid by the employer to the Retirement Savings Account (RSA) opened by the employee. The 18 per cent Contribution Rate stipulated under Section 4(1) of the PRA 2014 is only a legal minimum and is shared between the employer and the employee in the ratio of 10 per cent and eight per cent.

    “The two parties can increase the rate of pension contributions through a Collective Agreement between them, which will improve employees’ pensions when they retire. An employer may elect to bear the entire burden of pension contributions for its employees, and in doing so, the employer is not limited to the statutory minimum of 10 per cent. However, this must be subject to meeting the minimum contribution rate of 18 per cent.

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    “Furthermore, the CPS accommodates Voluntary Contributions (VCs) from employees to boost retirement savings. An employee may choose to contribute above the 8 percent minimum pension contribution as stipulated by the PRA 2014,” she noted.

    Payment of more benefits to employees

    Mrs. Dahir-Umar added that the PRA 2014 provides that, notwithstanding the pension contributions made by the employer and employee into the employee’s RSA, “an employer may agree on the payment of additional benefits to the employee upon retirement”.

    “Accordingly, PenCom issued the Framework for the Establishment of Additional Benefits Schemes (ABS) under the CPS. Through the ABS, employers can provide enhanced retirement benefits, including gratuity payments, to their employees.This means that employers have the flexibility to offer additional severance benefits beyond the stipulated mandatory retirement benefits, depending on the terms of employment, affordability, and collective bargaining.

    “An employee may also choose to make Additional Voluntary Contribution (AVC) into the RSA to boost pension savings. To make AVC, all you need to do is inform your employer to make the necessary deductions from your monthly salary,” he said.

    Implementation of pension increases for CPS participants

    She also said since 2007, there have been several increases in pensions of FGN’s retirees under the Defined Benefits Scheme (DBS).

    “These increases are also applicable to retirees under the CPS. Section 15(4) of the 1999 Constitution (as amended) and the PRA 2014 provide, among other things, that the accrued pension rights and entitlements of employees of the Public Service of the Federation shall be reviewed by the FGN from time to time.

    “This means that the right to pension increment applies to retirees under the CPS on their Accrued Pension Rights portion of the retirement benefits. While the FGN had released funds for the settlement of pension increases to retirees under DBS, the FGN has yet to provide funds to pay pension increases for eligible retirees under the CPS. Implementing pension increases would substantially address the issue of low pensions for FGN retirees under the CPS,” she said.

    Selecting an Investment Fund

    The DG pointed out that the choice of the Investment Fund is also a strategy to enhance retirement benefits.

    Employees have the right to choose from the Multi-Fund Structure. For instance, an employee, who is below 50 years, may choose to move from the default Fund II to the aggressive Fund I in order to boost their RSA balance, she said.

    “Also, depending on risk appetite, contributors, who are 50 years and above in Fund III, are allowed to move to Fund II by making a formal request to the PFA if they wish to boost their RSA balance due to high, expected return on investment,” she added.

    She maintained that the pension sector reform must be kept on track and expanded through the diligent implementation of the CPS.

    “As highlighted already, various options are available to employers and employees to improve the adequacy of pensions for retirees, especially those in public service who are disproportionately affected by low pay.

    “Providing additional retirement benefits can have several benefits for both employers and employees. It can attract and retain talent, enhance employee morale and loyalty and improve an organisation’s productivity,” she affirmed.

  • PenCom creates awareness on Consumer Protection Framework (Part 2)

    PenCom creates awareness on Consumer Protection Framework (Part 2)

    • Explores operators, consumers’ responsibilities

    Following the highlights by the Pension National Commission (PenCom) on pension consumer rights and enforcement mechanisms as captured in its newly released Consumer Protection Framework, the commission has enlightened workers and retirees on the responsibilities of Pension Fund Operators (PFOs) to pension consumers.

    According to PenCom, the responsible business conduct of PFOs serves as the bedrock for safeguarding the rights and interests of pension consumers.

    Besides, PenCom stated that the Framework underscores the importance of ethical standards and professionalism in PFOs’ operations, emphasising transparency, efficiency, and consumer protection.

    Director-General, PenCom, Mrs. Aisha Dahir-Umar, gave insights into the key responsibilities of PFOs and the obligations of pension consumers, urging consumers to be conscious of their rights.

    Responsibilities of PFOs for effective service delivery

    The DG said effective communication is essential in the operations of all organisations offering pension-related services.

    She said: “The Framework mandates PFOs to communicate clearly and transparently with pension consumers. This includes using plain language and timely responses to consumer inquiries, ensuring that consumers receive accurate and comprehensive information regarding their pension schemes.

    “During the Retirement Savings Account (RSA) registration, Pension Fund Administrators (PFAs) are required to provide clear and precise information to prospective contributors, explaining aspects of the pension scheme, including contributions, benefits, and investment Fund options. Transparency is crucial to fostering consumer trust.

    “Since pension consumers are entitled to transfer their RSAs from one PFA to another once a year, an acceptable market conduct entails PFAs recognising that transparency and fairness is paramount in the transfer processes. PFAs are required to facilitate transfers in good faith, respecting consumers’ choices without coercion or inducement.She pointed out that in investing pension funds, PFAs have a fiduciary duty to act in consumers’ best interests by prioritising fund safety, security, and growth while managing risks prudently.

    “They must make informed investment decisions aligned with regulatory guidelines. Best practice entails that PFAs exercise due diligence, implement robust risk management practices to protect pension funds against potential risks and make informed investment decisions that aim to maximize returns within acceptable risk parameters.

    “To render outstanding service and protect pension consumer rights, PFAs are responsible for timely and accurate disbursement of pension benefits, ensuring retirees understand their benefit payment options (Programmed Withdrawal and Retiree Life Annuity) and eligibility criteria for various benefit types. PFAs shall provide comprehensive educational materials to help consumers make informed decisions about the modes of receiving their periodic retirement benefits most suitable to them.”

    Pension consumers’ responsibilities

    Mrs. Dahir-Umar further stated that to help PFOs serve them better, pension consumers also bear responsibilities crucial to the efficacy and integrity of the system.

    She noted that while PenCom and PFOs strive to protect the rights of consumers and ensure that they receive quality service, RSA holders are also expected to play significant roles in all the processes.

    “First, pension consumers must furnish accurate details to PFOs, avoiding misinformation or omission that could impact their pension benefits. It is essential for consumers to read and comprehend materials provided by PFOs to make informed decisions about their pension and retirement planning. Consumers should ensure mandatory fields in forms are filled accurately before appending their signatures. Conducting due diligence on documents helps to prevent errors or misunderstandings. RSA holders are required to keep records of pension-related documents to ensure accountability and transparency. The Framework requires pension consumers to use correct mailing addresses and phone numbers to facilitate effective communication with PFAs.

    “Essentially, for clarity and avoidance of mistakes, pension consumers should seek clarification on any unclear terms or conditions related to the Contributory Pension Scheme (CPS). Consumers should not hesitate to engage PFOs to address any challenges or uncertainties they encounter. “Furthermore, pension consumers are required to imbibe the practice of safeguarding personal information about their RSAs. The confidentiality of Personal Identification Numbers (PINs) and other personal details protects against fraud and unauthorised access. RSA holders are required to regularly update their personal details with PFAs to ensure accurate account management. Accordingly, PenCom has mandated RSA holders who enrolled in the CPS on or before July 1, 2019, to participate in the Data Recapture Exercise (DRE). This exercise, which covers active and retired RSA holders, was necessitated by the need to collect and maintain current, comprehensive, and accurate data of RSA holders.

    “It is imperative for pension consumers to know how to escalate complaints and concerns to ensure timely resolution of issues affecting pension accounts. The Framework requires RSA holders to promptly report any unauthorised transactions to PFAs and, where necessary, escalate further to PenCom for resolution. It is noteworthy that promptly reporting unethical practices or fraud contributes to a more transparent pension system:, she noted.

    She maintained that the success of Nigeria’s pension sector hinges on the responsible conduct of both PFOs and pension consumers.

    By upholding ethical standards, transparency, and effective communication, PFOs can build consumer trust and ensure the integrity of pension operations. Likewise, informed, and proactive consumer behaviour strengthens the overall resilience and efficiency of the pension industry, safeguarding the retirement future of millions of Nigerians, she stressed.

  • PenCom issues Consumer Protection Framework (Part 1)

    PenCom issues Consumer Protection Framework (Part 1)

    Continuing its commitment to protecting pension consumer rights and enhancing service standards, the National Pension Commission (PenCom) has issued the inaugural Consumer Protection Framework for the pension industry.

    The framework is designed to ensure exceptional service delivery from the PenCom and Licensed Pension Fund Operators (LPFOs).

    The Director-General, PenCom, Mrs. Aisha Dahir-Umar in a statement, said an essential feature of the Contributory Pension Scheme (CPS) is the involvement of active contributors and retirees in critical decision making for their pension savings.

    According to her, Retirement Savings Account (RSA) holders play an active role in the CPS, having defined rights such as selecting a Pension Fund Administrator (PFA), choosing the type of Investment Fund for their pension contributions, and determining the mode of pension payment upon retirement.

    Since its inception, she said PenCom has refined strategies to safeguard pension consumers’ rights and ensure exceptional service delivery.

    She said: “In April 2017, PenCom issued a Circular on Service Delivery by PFAs, emphasising RSA holders’ entitlement to quality services. The importance of outstanding service and protecting pension consumer rights was further underscored in the Code of Ethics and Business Practices for Licensed Pension Operators introduced in 2017. Furthermore, PenCom issued a Circular in August 2023 concerning the Operations of Branch Offices and Service Centres by PFAs. The aim was to expand the reach of PFAs and enhance service quality for RSA holders.

    Mrs Dahir-Umar explained that as a precursor to issuing the Framework, PenCom established the Consumer Protection Department (CPD) as part of its Corporate Strategy, aimed at enhancing consumer confidence, a critical element in fostering a robust and sustainable pension industry.

    “The CPD focuses on monitoring and ensuring compliance with the rights of contributors and retirees, as well as handling complaints related to the CPS. The Consumer Protection Framework is essential to achieving the high service delivery standards within the Pension Industry, setting forth guiding principles to meet consumer expectations.

    “The primary objective of the Framework is to boost consumer confidence, thereby ensuring the stability and sustainability of Nigeria’s pension industry. Specific objectives include effectively managing Pension Funds to provide sustainable retirement income, promoting transparency and accountability in pension management, ensuring fair treatment of consumers, facilitating consumer access to information for informed decision-making, promoting professionalism and ethics, and expeditiously handling complaints and resolving disputes.

    “Consumer Protection Framework is applicable to organisations that render pension-related services, including Pension Fund Custodians (PFCs) and Closed Pension Fund Administrators (CPFAs). This Framework is informed by international best practices, drawing from guidelines such as the International Organisation of Pension Supervisors (IOPS) Good Practices and the G20 High-Level Principles on Financial Consumer Protection.

    “Additionally, it aligns with the Central Bank of Nigeria (CBN) and the Saudi Arabia Central Bank’s Consumer Protection Frameworks. It is structured into four primary sections: Introduction, Principles of Consumer Protection, Rights and Responsibilities of Consumers, and Reviews and Inquiries.  Within the Framework, the basic rights of pension consumers have been established for adequate protection. Consumers are to be treated fairly, regardless of the complaint, financial knowledge, status, physical ability, age, gender, tribe, or religion.

    “Pension contributors and retirees have access to an efficient redress mechanism for settlement of claims or disputes. PenCom and LPFOs protect consumer information from unauthorised access and disclosure. Also, LPFOs provide a safe and conducive environment, channels, and platforms for use by the consumers”.

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    In addition, she stated that pension contributors and retirees have the liberty to choose from a variety of products and services without restriction. Prospective RSA holders have a right to choose their PFAs. RSA holders also have the choice to transfer from one PFA to another.

    “They can decide to select either Programmed Withdrawal or Retiree Life Annuity at retirement for pension payments. They also have the right to be provided with adequate and necessary information needed to make informed decisions. Therefore, LPFOs are required to provide consumers with accurate and timely information on products and services to enable consumers make informed decisions.

    “Meanwhile, PenCom has instituted measures for enforcing strict compliance with provisions of the Framework.

    “These measures encompass comprehensive examination of complaints, performance audits, and the application of essential administrative penalties on any Pension Fund Operator discovered to be in breach of consumers’ rights. These enforcement measures are carried out promptly, impartially, and resolutely, underscoring PenCom’s dedication to consistently safeguarding consumers’ rights. This commitment demonstrates PenCom’s unwavering dedication to safeguarding consumers.

    “This initiative reflects PenCom’s proactive approach to consumer protection, ensuring that pension contributors and retirees are treated fairly and that the pension system operates with transparency and accountability. Through ongoing collaboration and vigilant enforcement, PenCom remains steadfast in its mission to uphold consumer rights within Nigeria’s consolidating pension landscape.’’

  • Pension liability: PENCOM warns Fed Govt against violation of constitution

    Pension liability: PENCOM warns Fed Govt against violation of constitution

    The National Pension Commission  has warned the Federal Government against the violation of 1999 Constitution and the Pension Reform Act. The development followed the exclusion of some retirees from pension increases.

    The commission faulted the omission of pensioners under the Contributory Pension Scheme (CPS). They were omitted from benefitting from pension increases and the consequential adjustment.

    The commission said such omission was contrary to both Section 173 (3) of the 1999 Constitution of the Federal Republic of Nigeria (as amended) and Section 15 (4) of the Pension Reform Act (PRA) 2014.

    It advised the Federal Government to address the challenge to avoid a pile up of the liability and outright violation of the constitution.

    It said although the review of pension rates was good, it ought to accommodate all retirees, including those on CPS.

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    The commission said a 30th April 2024 circular from the National Salaries, Incomes and Wages Commission on new pension rates might further alienate the retirees under the CPS.

    It has however alerted the Federal Government of a liability of N314, 817,628,669 arising from pension increases for retirees.

    It said the accumulated liability arose from pension increases of 15% in 2007, 33% in 2010 and 2019.

    PENCOM gave the warning in a May 3rd,  letter to the Minister of Finance and Coordinating Minister of the Economy, Mr. Wale Edun by its Director-General,  Aisha Dahir-Umar.

    The commission expressed concern at what it called  the lopsided implementation of the pension increases of 15% in 2007, 33% in 2010 and 2019 by successive administrations.

    It appealed to the minister to correct the errors of the past because of the legal and constitutional implications.

    The letter reads in part: “The Honourable Minster is invited to recall that the Federal Government had, pursuant to Section 173(3) of the Constitution, approved pension increases of 15% in 2007 and 33% in 2010 respectively following salary reviews in the Public Service. There was also a subsequent consequential adjustment in the pension benefits of FGN retirees, following the Federal Government’s approval of N30,000 minimum wage in 2019.

     “Accordingly, the commission had, in line with Section 39 (3) of the PRA 2014, submitted to the Budget Office of the Federation on an annual basis, the financial implications for the implementation of the pension increases for retirees under the CPS. Please see attached as Appendix 3, copy of a letter dated 31 August 2023 to the Federal Ministry of Finance on the subject.

    “It is, however, worthy of note that the necessary appropriation and release of funds for the implementation of the pension increases and the consequential adjustment is yet to be effected.

    “ Consequently, while the pension increases of 2007 and 2010 and the consequential adjustment of 2019 have been implemented for retirees under the Defined Benefits Scheme, the same are yet to be extended to retirees under the CPS.”

    “This was brought to the attention of the Head of the Civil Service of the Federation and the Chief of Staff to the President, vide letters dated 28 November 2023 and 22 March 2024 (copies attached as Appendix 4(a) and 4(b), respectively it would, therefore, appear that the present circular issued by the National Salaries, Income and Wages Commission is a continuation of this non-implementation of the constitutional and legal rights of retirees under the CPS.

    “In view of the foregoing and the imperative need to ensure the settlement of all pension liabilities of the Federal Government under the CPS a Joint Technical Committee comprising staff of the Commission and the Debt Management Office (DMO) had in 2023, determined the Federal Government’s total liability for the implementation of the pension increases and consequential adjustment in respect of  retirees under the CPS as N314,817 628,669 00 (Three Hundred and Fourteen Billion, Five Hundred and Seventeen Million, Six Hundred and Twenty Eight Thousand, Five Hundred and Sixty Nine Naira Only) This figure would now increase upon the implementation of the National Salaries, Income and Wages Commission’s circular, thereby further alienating the retirees under the CPS.

    “ It is Important to note that the implementation of the 15% and 33% pension increases, the 2019 consequential adjustment for retirees under the CPS and now the 2024 increases, would have enhanced the quantum of retirement benefits of retirees under the CPS, thereby addressing the pension adequacy concerns advanced in support of the agitations for exemption from the CPS.”

    PENCOM highlighted the pitfalls in the new pension rates released by the National Salaries, Incomes and Wages Commission

    The letter added: “The National Pension Commission (the Commission) refers to the circular referenced SWC/S/04/S.542/1/449 of 30 April 2024 from the National Salaries, Incomes and Wages Commission conveying the approval for the implementation of new pension rates for pensioners under the Defined Benefits Scheme (DBS), following the recent increase in salaries for employees of treasury-funded Ministries, Departments and Agencies (MDAs).

    “While the commission commends the gesture of the Federal Government in implementing the constitutional requirement for pension increase, it is a cause for serious concern that the circular under reference omitted pensioners under the Contributory Pension Scheme (CPS) .

    “This is especially so as the commission had submitted a letter on the matter dated 21 February 2024 (copy attached as Appendix 1) to the Tripartite Committee of the National Salaries, Incomes and Wages Commission on the National Minimum Wage. Indeed, this fundamental omission is contrary to both Section 173 (3) of the 1999 Constitution of the Federal Republic of Nigeria (as amended) and Section 15 (4) of the Pension Reform Act (PRA) 2014.”

    PENCOM gave insights into how the Federal Government arrived at the recent review of the pension rates.

    It said: “It is, perhaps, apposite to state at the onset that following the 2004 reform, retirement benefits under the CPS consist of both the monthly pension contributions accumulated from the commencement of the Scheme in 2004 and the Accrued Pension Rights for past service rendered prior to the commencement of the Scheme.

    “The two components together with accrued investment income are consolidated at the point of retirement m the Retirement Savings Account (RSA) and accessed as retirement benefits through programmed withdrawal or annuity for life.

    “Thus, part of the arrangements for persons transiting from the DBS to the CPS is to recognize their rights under the defunct Scheme, including the constitutional right to pension increases protected under Section 173 (3) of the 1999 Constitution (as amended)

    “The commission has noted that the circular under reference was issued pursuant to Section 173 (3) of the 1999 Constitution of the Federal Republic of Nigeria (as amended) which provides that “pensions shall be reviewed every five years or together with any federal civil service salary reviews, whichever is earlier.

    “Indeed, the circular was a fall-out of the recent salary increment to employees of treasury-funded MDAs aimed at enhancing the ability of retirees under the DBS to live comfortably, in furtherance of the afore-cited constitutional provision.”

    But PENCOM demanded fairness and equity for all retirees, including those in CPS category.

    It  clarified that the Pension Reform Act (PRA) 2004 and the PRA 2014 have guaranteed pension increment for retirees under the CPS.

    It said:“ However, it is important to note that both the PRA 2004 and the PRA 2014 have not invalidated the constitutional rights to pension increment for retirees under the CPS.

    “On the contrary, the constitutional provision is actually reiterated in Section 15(4) of the PRA 2014 which provides amongst other things the accrued Pension rights and entitlements of employees of the Public Service of the Federation shall be reviewed by the Federal Government of Nigeria from time to time in line with the provision of Section 173(3) of the 1999 Constitution as (amended).

    “The implication of Section 16 (4) of the PRA 2014 is that the right to pension increment applies to retirees under the CPS on their Accrued Pension Rights portion of the retirement benefits

    “The Honourable Minister is kindly invited to note that the PRA 2014 has stipulated the procedure to ensure the implementation of Section 173(3) of the 1999 Constitution and Section 15(4) of the PRA 2014.

    “Accordingly, Section 39(3) of the PRA 2014 mandates the Commission to at the end of every calendar year, determine the adequacy of the Retirement Benefit Bond Redemption Fund against the projected pension liability of Government arising from voluntary and mandatory retirements, death of employees in service and the right of pensioners to pension review in line with section 173(3) of the 1999 Constitution and advise the Budget Office of the Federation of shortfall if any.

    “ Furthermore, Section 39(4) of the PRA 2014 mandates the Budget Office of the Federation to, on receipt of advice from the Commission ensure adequate appropriation for the shortfall and subsequent payment.

    “The commission wishes to submit that it has been discharging these functions consistently and has over the years, been engaging and submitting reports to the relevant government agencies, and the National Assembly, regarding the matter.

    PENCOM explained that the exclusion of any category of pensioners from the previous and new pension increases would amount to constitutional infraction.

    “In the light of the foregoing, the Commission would like to draw the attention of the Federal Government to the fact that the exclusion of pensioners under the CPS from the implementation of the new and previous pension increases would amount to a fundamental breach and denial of their constitutional rights as enshrined in Section 173 (3) of the 1999 Constitution it is also necessary to state that such action would undermine the pension reform of the Federal Government,” the commission said.

    PENCOM advised the Minister to address the lapses in the current implementation by ensuring even implementation of pension increments.

    It said: “Accordingly, the Commission urges the Honourable Minster to note the above and direct the implementation of the following pension increments for the benefit of retirees under the CPS: