Tag: PenCom

  • Upholding responsibility: Roles of employers in CPS

    Upholding responsibility: Roles of employers in CPS

    In a world where financial security during retirement is paramount, the Contributory Pension Scheme (CPS) is a vital pillar for providing a dignified post-work life for employees. The Pension Reform Act (PRA 2014) clearly defines the roles and responsibilities of the employer and the employee under the CPS.

    The CPS is a contributory scheme under which the employer and the employee contribute to paying the employee’s retirement benefits.

    The National Pension Commission (PenCom) has been focusing on the key obligations of employers under the CPS, emphasising their crucial role in safeguarding the retirement aspirations of their workforce.

    Obtaining an Employer Code

    To ensure seamless integration into the CPS, employers must prioritise the first step, which is to obtain an employer code from the PenCom. The employer code is a unique identifier that enables organisations to remit pension contributions. Employers who do not have an employer code cannot remit pension contributions for their employees. To obtain an employer code from PenCom, the employer must fulfil the following requirements: A company registration certificate issued by the Corporate Affairs Commission (CAC), tax identification number (TIN), and an application letter on the company’s official letterhead.

    Opening nominal RSAs

    Employees are responsible for opening Retirement Savings Accounts (RSAs) for their monthly pension contributions. RSAs are personalised accounts that enable individuals to accumulate their pension contributions over their working lives. An employee has the exclusive right to select a PFA with which to open an RSA.

    However, where an employee has yet to open an RSA six months after employment, the employer must open a Nominal RSA for the employee. This proactive step ensures the employee’s pension contributions are not neglected and paves the way for a smoother transition once the employee establishes his RSAs.

    Deduct and remit pension contributions for employees

    One of the fundamental obligations of employers under the CPS is the timely payment of pension contributions on behalf of their employees. The employer is required to deduct the monthly contributions of the employee, not later than seven working days from the day salary is paid and remit an amount comprising at least 8 percent in respect of the employee and 10 percent employer contribution to the Pension Fund Custodian (PFC) specified by the Pension Fund Administrator (PFA) of the employee.

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    To maintain the integrity of the CPS, employers must remit pension contributions promptly. Timely remittance not only ensures the smooth functioning of the pension system but also safeguards employees’ trust in their employers. By fulfilling this obligation diligently, employers contribute to the stability and growth of the pension fund, ultimately benefiting all participants.

    The Pension Reform Act 2014 (PRA 2014) states that an employer who fails to deduct or remit the contributions within the stipulated time frame of seven working days from the day salaries are paid shall, in addition to making the remittances already due, be liable to a penalty, which shall not be less than two per cent of the total contributions that remain unpaid for each month or part of each month the default continues. The penalty amount shall be recovered as a debt owed and paid into the employee’s RSA.

    It should be noted, however, that the 18 percent monthly pension contribution is a prescribed minimum, as the employer may elect to increase the rate or bear the whole burden on behalf of the employee. Employers must deduct the specified percentage from employees’ salaries, demonstrating their commitment to fostering a culture of personal financial planning among their workforce. This deduction strengthens employees’ retirement prospects and instils financial discipline when made consistently.

    Procurement of Group Life Insurance Policy for employees

    Employers must also procure a group life insurance policy (GLP) for their employees. This policy serves as a safety net, providing financial protection to employees’ named beneficiaries in the event of death while in active service.

    The insurance policy pays the ‘sum assured’ benefit to the next of kin or dependents of an employee who dies in active service. Specifically, the provisions of the GLP affect employers in the public and private sectors covered under the CPS. Employers must maintain a GLP in favour of each employee covered by the CPS for at least three times their annual total emolument.

    The premium in respect of the GLP shall be paid not later than the date of commencement of the cover. Where the employer fails or refuses to make payment as and when due, the employer shall arrange to settle claims arising from the death of any staff during such a period.

    In conclusion, as the backbone of the nation’s workforce, employers play a pivotal role in upholding the integrity and success of the CPS. Robust and responsible employer participation in the CPS ensures a retirement landscape built on trust, transparency, and a shared vision for a dignified future for all employees.

    • Culled from PenCom
  • PenCom lifts restrictions on LPFAs’ investments in commercial papers

    PenCom lifts restrictions on LPFAs’ investments in commercial papers

    The National Pension Commission (PenCom) has lifted the restrictions placed on Licensed Pension Fund Administrators (LPFAs) over investment in commercial papers where capital market operators (non-banks) are engaged as Issuing and Paying Agents (IPAs) without rules governing the issuance.

    PenCom made this known in a document entitled: “Investments in Commercial Papers by Licensed Pension Fund” released to reporters yesterday.

    The commission referred to its circular of October 23, this year, where it directed LPFAs to  suspend further investment in commercial papers where capital market operators (non-banks) are engaged as Issuing and Paying Agents (IPAs) due to the absence of rules governing the issuance, adding that the Securities and Exchange Commission (SEC) has developed draft rules and an amendment to rule 8 (Exemptions) to regulate the issuance of Commercial Papers by its regulated entities.

    Read Also: PenCom introduces E-Pension clearance certificate application portal for employers

    The statement read: “Accordingly, SEC is addressing PenCom’s concern about the role of non-bank IPAs in Commercial Paper transactions by bringing them within regulatory boundaries, pension industry regulator submitted.

    “It maintained that consequently, to facilitate capital raising and ensure continued market stability, it has lifted the restriction on LPFAs investing in commercial papers where capital market operators act as IPAs.

    “Nonetheless, LPFAs must ensure that appropriate legal and financial due diligence are undertaken on all Prospectus/Offer Documents of all commercial papers prior to investment as stipulated in Section 2.9 of the Administrators Regulation on Investment of Pension Fund Assets.’’

  • PenCom introduces E-Pension clearance certificate application portal for employers

    PenCom introduces E-Pension clearance certificate application portal for employers

    The National Pension Commission (PenCom) has introduced an automated online platform for the application of Pension Clearance Certificates (PCC).

    This new development, announced in a notice to all employers, aims to simplify and expedite the process of obtaining a PCC.

    This development is a major step towards digitising the application process for enhanced service delivery.

    The e-Pension Clearance Certificate Application Portal has been officially available for all employers from October 31, 2024.

    With the introduction of the online platform, PenCom is aligning with its broader vision of fostering transparency and improving the ease of doing business within Nigeria’s pension system.

    The e-Pension Clearance Certificate Portal.

    The new e-Pension Clearance Certificate Application Portal comes equipped with several features designed to streamline the application process.

    First, the portal offers convenient online submission, where employers submit their PCC applications, eliminating the need for in-person visits to PenCom offices and the submission of physical documents. The portal has real-time tracking and update capabilities through which the status of PCC applications can be monitored from submission to approval in real time.

    The portal significantly reduces the volume of paperwork involved in applying for the certificate, shortening processing times and accelerating approval. With data protection requirements, and cyber security being critical priorities, the portal provides robust data protection mechanisms. Sensitive employer and employee information is kept safe and confidential.

    In addition, the platform is designed to be intuitive, with a simple and easy-to-navigate interface that facilitates quick and efficient applications for the PCC. Also, a comprehensive user manual is embedded within the portal to provide step-by-step guidance for users, ensuring a smooth experience from start to finish.

    Employers can access the e-Pension Clearance Certificate Application Portal via the official PenCom’s website, www.pencom.gov.ng. The platform can be reached directly through the following link: https://pcc.pencom.gov.ng.

    Read Also: UPDATED: Senate confirms Omolola Oloworaran as DG PENCOM

    For employers requiring additional assistance, PenCom has set up dedicated support channels. Employers can visit the Commission’s website for more information or contact the support team via email at rakamba@pencom.gov.ng.

    Transition Period

    While the e-Pension Clearance Certificate Application Portal has been fully operational from October 31, 2024, PenCom has announced a transition period during which both electronic and the paper based applications will run concurrently. This dual approach will be in place until March 2025 to allow employers ample time to adapt to the new system.

    Employers are encouraged to make the switch to the online platform as early as possible to take full advantage of its improved efficiency and convenience. Those who transition early will also avoid the rush that typically starts early in the new year as PCC is renewed yearly.

    Benefits to Employers, Economy

    The introduction of the e-Pension Clearance Certificate Application Portal is a significant move towards digitalising all pension clearance processes. Employers will now enjoy fast and convenient process, avoid physical paperwork, or unnecessary delays in obtaining certificates.

    For businesses requiring PCCs, this change aligns with the broader national agenda of digital transformation. An e-platform for PCC application fosters a more efficient and transparent business environment.

    The introduction of the e-Pension Clearance Certificate Application Portal marks a new chapter in the consolidation of the Contributory Pension Scheme (CPS). By simplifying and automating the application process, PenCom is empowering employers, enhancing service delivery, and contributing to the development of a more robust, efficient, and secure pension ecosystem in the country.

    Culled from PenCom

  • Pension complaints and solutions

    Pension complaints and solutions

    ANONYMOUS: Good day, I retired from FMC Markudi in 2020. But my monthly pension has not been paid. Kindly help me.

    PENCOM: Dear Sir/Madam, you are advised to approach your Pension Fund Administrator for further clarifications.

    BALOGUN: Hello, my name is Balogun. My employer’s name is Amazuma Services Limited. I don’t know my pension company. Kindly help me.

    PENCOM: Dear Mr. Balogun, you are advised to approach your Pension Fund Administrator to make enquries.

    BOLARINWA: Dear Omobola, my name is Bolarinwa (Asp Rtd). I have voluntarily retired from service in September 2023. I was unable to get my discharge certificate due to my inability to offset my bank loan because I have to present non indebted letter to process it. I don’t know if I can withdraw out of my savings to offset it.

    PENCOM: Dear Mr. Bolarinwa, you are advised to approach your Pension Fund Administrator for further directives.

    ANONYMOUS: Good day, I am from Maritime Academy of Nigeria, Oron. PDO : I can’t enrol and verify 2024 retirees on PENCOM Porter. What do I do.

    PENCOM: Dear Sir/Madam, kindly approach the Pension Fund Administrator of your employees for assistance with the Online Enrolment Application.

    CHRISTIAN: I retired from Federal Ministry of Works HQ Mabushi Abuja Nigeria in August 2016 after 35 years in service. Before then l was promoted to the rank of Chief Executive Officer GL 14 with effect from January 1, 2015. Variation to reflect this rank was raised accordingly by the IPPIS Section of the FMW. HQ Mabushi Abuja FCT about six years ago but no payment was made to me. I made several enquiries about the payment of the promotion arrears but no response from the IPPIS. I even resent the promotion letter and other relevant documents to enable them to revisit it if they have not taken any action but no response and no payment. One of the staff informed me that our names were sent to the Accountant General of the Federation Office for the payment but till now no payment was made. l would be very much happy if you would use your good office to help me out of this matter. I have health challenges and l need money to treat myself. My name is Christian.

    PENCOM: Dear Mr. Igwemezie, kindly go the the office of the Accountant General of the Federation as the IPPIS falls under the offices purview.

    ANONYMOUS: Good day, my complaint has been made by one of my pension account officers on my behalf but I am yet to get update and it has been over three months now. How long does it take for merging?

    PENCOM: Dear Sir, Kindly provide the details of the two Retirement Savings Accounts you are trying to merge to enable the Commission process the complaint

    Read Also: Pension complaints and solutions

    ANONYMOUS: Ma, I strongly need your help. We are leaving the country today and we need money for upkeep as we go. We are banking on my 25 per cent pension savings. PenCom is yet to approve. Kindly help us.

    PENCOM: Kindly provide the details of your Retirement Savings Account, the PIN and the PFA to enable the Commission process the complaint.

    EFE: Sir, sequel to your advice to send my pin which I did to enable the commission investigate my complaint in The Nation newspaper of Wednesday, nothing has been forthcoming. I want to know my present RSA credit, bond and eligibility status to be able to access the 25 percent. Efe

    PENCOM: The Nation should forward the PIN number to PenCom

    ADESAKIN: My name is Adesakin, my employer has not remitted my pension deducted for about 70 months. What can I do?

    PENCOM: NO PFA

    ABUBAKAR: Dear Nation, my name is Abubakar from Ilorin. I worked for the Nigerian branch of the Danish Yoghout Company, FANMILK PLC, for 31 years. It was the illness brought on by my workplace accident that made them lay me off without compensation. I beg to use this forum to appeal to the CSR conscience of FANMILK PLC and the embassy of Denmark. Thank you.

    PENCOM: Not under our Purview, NSITF.

  • Senate confirm Oloworaran as PenCom DG

    Senate confirm Oloworaran as PenCom DG

    The Nigerian Senate has confirmed the appointment of Ms Omolola Oloworaran  as the Director General of the National Pension Commission (PENCOM), The Nation has learnt.

    According to PenCom in a statement, the confirmation follows the consideration and adoption of the Report of the Senate Committee on Establishment and Public Service during today’s plenary.

    It would be recalled that President Bola Ahmed Tinubu had earlier requested the Senate to confirm the appointment.

    Omolola Oloworaran was appointed Director General of PenCom in July, 2024.

     She assumed the role in acting capacity pending the conclusion of confirmation processes by the Nigerian Senate, as required by the Pension Reform Act 2014. 

    A strong advocate of innovation and process reengineering, Omolola brings to PenCom over 20 years of experience in the financial services industry. This illustrious career, which commenced at Citibank saw her traverse other renowned Firms including Renaissance Capital, FDHL Consulting, Stanbic IBTC Bank and First Bank where she served as the Group Head of First Shared Services.

    Read Also: PenCom targets informal sector in new plan

    A Fellow of the Association of Chartered Certified Accountants (ACCA) and member of the Chartered Institute of Securities & Investment (CISI), Omolola is an accounting graduate from the University of Ilorin. She holds a Master of Business Administration (MBA) degree from the Manchester Business School and has also participated in the Transforming Business Using AI (TBAI) Programme at the renowned INSEAD Business School in France.

    Omolola is poised to explore new frontiers in the implementation of the Contributory Pension Scheme (CPS) by sustaining pension assets on the growth trajectory, ensuring increased CPS membership and supporting coverage expansion initiatives. She is committed to the expeditious payment of retirement benefits while deepening the pension investment horizon for enhanced returns to contributors and retirees. A key priority of her leadership at PenCom is to renew impetus on improved collaboration within the pension industry.

  • JUST IN: Senate confirms Omolola Oloworaran as DG PENCOM

    JUST IN: Senate confirms Omolola Oloworaran as DG PENCOM

    The Senate on Thursday, November 21, approved President Bola Ahmed Tinubu’s nomination of Omolola Oloworaran as the Director General of the National Pension Commission (PENCOM).

    The resolution followed the Senate’s review and adoption of the report presented by its Committee on Establishment and Public Service during plenary.

    Read Also: Oloworaran restates PenCom’s commitment to elderly people’s welfare

    Senator Cyril Fasuyi, the committee’s chairman, delivered the report.

  • PenCom targets informal sector in new plan

    PenCom targets informal sector in new plan

    To capture the 77.5 million workers in the informal sector, the National Pension Commission (PenCom) is rejigging it’s Micro Pension Plan (MPP) by embarking on a series of transformative initiatives.

    This was made known by the Acting Director General of PenCom, Ms Omolola Oloworaran while delivering a keynote address at the micro pension plan industry stakeholders’ engagement forum organised by PenCom and the pension fund operators association of Nigeria (PenOp) in Lagos.

    Oloworaran disclosed that the transformative initiative would include Market Segmentation:, Rebranding, Robust Technology and Incentives.

    According to her, the market segmentation will involve tailoring the MPP to address the unique needs of different informal sector groups while rebranding will be about giving the plan a new name and identity to resonate more with the target audience and drive engagement.

    For robust Technology, we will partner with Fintechs and telco companies to create a seamless, user-friendly platform for contributions and withdrawals to enable us scale, drawing inspiration from successful models in Kenya, Rwanda, South Africa, and Botswana.

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    As regards incentive, she said the commission will eplore ways to provide tangible benefits, such as microloans or health insurance linkages, to incentivize participation.

    Speaking on theme, “Reimagining Micro Pension Plan:” captures the essence of what the Micro, Oloworaran said: “MPP represents: a tool for transforming the lives of ordinary Nigerians; Beyond policy and operational frameworks, the MPP is fundamentally about people- providing hardworking Nigerians with financial security, dignity in old age, and an opportunity to escape the cycle of poverty in old age.

    “The Transformative Power of Micro Pensions Nigeria’s informal sector is home to over 77.5 million hardworking citizens—traders, artisans, small-scale farmers, transport operators, and self-employed professionals—who form the backbone of our economy.

    Despite their significant contribution to the nation’s GDP, many of these individuals live without any form of financial safety net, leaving them vulnerable to economic shocks and hardships in their later years.

    The Micro Pension Plan is designed to change this narrative by enabling informal workers to save in small, manageable amounts over time, the MPP offers them a chance to build a financial buffer for the future. The potential impact of this plan on poverty alleviation is enormous.

    “With pension funds under management currently yielding an average return of

    14 per cent, the MPP is not just about savings—it’s about creating wealth. It’s about empowering millions of Nigerians to transition from economic vulnerability to financial security. Imagine the ripple effect: families with stable income streams in retirement can afford better healthcare, keep their children in school, and even invest in small businesses,”Oloworan said.

  • Pension complaints and solutions

    Pension complaints and solutions

    SALMANU: Hello, my name is Salmanu from Zaria. Congratulations to the newly appointed Acting Director- General of the National Pension Commission (PenCom), Ms.Omolola Oloworaran. We hope she will use her new position and many years of work experience to wipe away the tears from the faces of retirees. Many of us have been having sleepless nights with lots of problems as a result of non-payments of our retirement benefits. We look forward to seeing her wiping away our tears.

    PENCOM: Thank you for the congratulatory wishes to the Acting Director- General. Please note that PenCom is working assiduously with the relevant stakeholders to ensure the prompt payment of retirement benefits.

    ANONYMOUS: Good day, this is a Save S.O.S. I want to remain anonymous. There has been no remittance of annuity by African Alliance Insurance Plc since May 2024. I will like to know what is happening. PenCom and NAICOM should consider that the economy is tough hence we need our monthly pension.

    PENCOM: Please note that the above complaint falls within the purview of the National Insurance Commission (NAICOM).

    OLANIYAN: Good day, my complaint is about my life annuity contract with African Alliance. I was last paid in April 2024 from May up to date. I have not been paid only for them to be promising all the time. Please help us out. The other affected officers will be informed of this development.

    PENCOM: Please note that the above complaint falls within the purview of the National Insurance Commission (NAICOM).

    BOLAJI: Hello Omobola, My name is Bolaji. I am soliciting PENCOM’s intervention to enable me access additional 25 per cent of my pension contribution. I worked with GTBank between 2006 and 2017. I have accessed 25 per cent of my contribution in 2017 which was paid into my salary account that was in debit position owing to outstanding car loan. I can present my account statement if need be. I know how passionate you are about us; pensioners. Times are really tough and this lifeline is all I need to get back on my feet again. Kindly assist me.

    PENCOM: Please be informed that the RSA holder has already accessed 25% of his RSA and as such cannot access it twice until retirement.

    ANICHEBE: Hello, my name is Anichebe and my PFA is ARM Pension. I was last paid in April 2023 because I opted for once payment yearly to enhance the sponsorship of my children. Please help me to get African Alliance Insurance to pay me. Thank you.

    PENCOM: You are advised to please clearly state the complaint in order for us to respond acurately.

    ASINOBI: Hello, I am Asinobi. My PFA is Stanbic IBTC Pension Managers. I am writing in respect of my annuity contract. I was last paid April 2024 and they have been giving empty promises all the time. Please help me and my fellow pensioners affected out of this dilemma. I am waiting to hear a good response from your office.

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    PENCOM: You are advised to please clearly state the complaint in order for us to respond acurately.

    DJOGRI: Hello, my name is Adjogri. I retired on July 31, 2016 from Delta State SUBEB, and got my accrued right to process my lump sum and pension. I went to Oak Pension Ltd on the November 8, 2023 to process it after eight years. But I have not heard from them. l am yet receive my lump sum neither has my annuity sum been released. Meanwhile, my contemporaries that choose programme withdrawal with the same Oak Pension have all received their payments. Is it a sin to choose annuity which is what warrant this unholy treatment from Oak Pension? Pension Act provides us the freedom to choose any form of payment and I have opted for Annuity but Oak Pension is punishing me because I didn’t choose their Programme Withdrawal. I plead with PENCOM to intervene and not allow the situation degenerate into litigation. Thanks in anticipation.

    PENCOM: Please, note the evidence of Annuity Request is yet to reach the Commission. The RSA holder should contact the PFA to submit the request.

    ANONYMOUS: Ma, I strongly need your help. We are leaving the country today and we need money for upkeep as we go. We are banking on my 25 per cent pension savings. PenCom is yet to approve. Kindly help us.

    PENCOM: Kindly provide the details of your Retirement Savings Account, the PIN and the PFA to enable the Commission process the complaint.

  • Oloworaran restates PenCom’s commitment to elderly people’s welfare

    Oloworaran restates PenCom’s commitment to elderly people’s welfare

    The National Pension Commission (PenCom) has reaffirmed its dedication to ensuring the well-being of the elderly in Nigeria.

    The Acting Director-General of PenCom, Ms. Omolola Oloworaran ,gave the assurance during a visit to Amazing Grace Foundation, an elderly people’s home in Abuja.

    While highlighting the importance of recognising and supporting the contributions of elderly generations, she stated that the visit was part of activities held by PenCom to commemorate the 2024 Customer Service Week.

    She maintained that PenCom’s dedication to senior citizens reflects its broader commitment to the well-being of retirees.

    She disclosed that the visit was also aimed to engage with elderly residents at the home and offer a token donation to support their welfare.

    She said: “PenCom would continue to support the future of workers and honour the legacy of the elderly. She expressed deep gratitude for the role the elderly generation has played in nation building. It is because of you that we are here today. At PenCom, we believe in building a system that cares for every generation. It is not only about securing the future but also about respecting and honouring the legacy of those that came before us.”

    Speaking warmly about the value and wisdom that elders bring to society, she stressed that their contributions must be recognised and supported, adding that the work that they did is the reason they are standing here today.

    PenCom Commissioner for Finance, Dr. Charles Sylvester Emukowhate, echoed this sentiment, affirming that PenCom’s mandate is to care for both current and future retirees.

    Read Also: Customer Service Week: PenCom launches revised service charter, consumer protection framework

    “They are yesterday’s workers and today’s pensioners. And we are today’s workers and tomorrow’s retirees,” he said. He further underscored PenCom’s role in safeguarding the welfare of the elderly and ensuring that retirees are well cared for.

    President of Amazing Grace Foundation, Dr. Ifeyinwa Mary Obegolu expressed gratitude for PenCom’s support.

    She shared her passion for elderly care, which has driven her to create a space that provides shelter, medical care, and rehabilitation for the elderly.

    She said whenever the Foundation learns of an elderly person in distress; the organisation promptly sends its team to assess the situation. After profiling the person, the team brings the person to the facility, provide accommodation, and care.

    “The Foundation also strives to influence government policies to better address the needs of the aging population in Nigeria. The Amazing Grace Foundation provides a vital service to the elderly, some of whom were previously neglected or treated as outcasts. We have some that are not resident here, but we reach out to them”.

    The Foundation Director highlighted the ongoing efforts to provide care for the elderly beyond those housed in their facility.

    On the other hand, PenCom also held a Health Walk for its staff as it prepares to reenergise its workforce towards going Above and Beyond in customer service.

    The walk, which spanned about four kilometres, aimed at promoting physical wellness and a healthy lifestyle.

    During the event, the Acting DG tasked staff on the importance of staying healthy and reiterated PenCom’s dedication to the well-being of its employees.

    She noted that a vibrant and healthy workforce is essential for delivering excellent customer service in line with the spirit of the 2024 Customer Service Week theme.

    Ms. Oloworaran reminded staff that their health and vitality are crucial to the success of the organisation. By encouraging wellness activities like the Health Walk, PenCom aims to create a productive and engaged team capable of serving the public more effectively.

    “The wide array of activities organised by PenCom to commemorate the 2024 Customer Service Week highlights its renewed commitment to delivering excellent service in the pension industry.  The launch of the PenCom Service Charter and the Consumer Protection Framework will further strengthen and enhance service delivery, setting a new standard for customer satisfaction in the CPS space in Nigeria”, she added.

  • Pension complaints and solutions

    Pension complaints and solutions

    ZEKERI: Good day, my name is Zekeri. I retired in June 2022 from the Nigeria Customs Service. When I approached my PFA, Premium Pension for my benefits in 2023 to be transferred to an insurance company for Life Annuity, my application was rejected and I was told to stay a year on Programmed Withdrawal before they can let me go. They said I can apply for annuity after a year of earning on Programmed Withdrawal. It is a year now so I submitted my annuity application again via DHL from Auchi to Abuja as there is no Premium Pension office here in Auchi. I just check and I realized my application was rejected again. I have been calling to know why but no response. Please help me

    PENCOM: The RSA holder should provide his PIN to enable the Commission to investigate the complaint.

    SANI: My name is Sani, I worked with West African Postgraduate Medical College, Yaba, Lagos. We chose Leadway Pensure Pfa Limited at Number 121/123 Funsho Williams Avenue, Surulere, Lagos. My pension contributions employer/employee has been fully remitted to the Leadway. Also my Legacy has been fully remitted to the Leadway. I have retired since March 31, 2023 and have submitted all the necessary documents for RSA and Legacy to be paid to me since May, 2023. Leadway told me that my documents were rejected because I did not put my pay slip. I sent the pay slip to them immediately. Since then no payment has been made to me. Leadway’s response is that PENCOM has not approved my documents for to pay me. Please, I want you to intervene so that my money can be paid to me. It is six months that I am at home without earning salary. Thank you.    

    PENCOM: Dear Sir, please carry out the Enrolment exercise, and submit the Enrolment slip, you may wish to visit www.pencom.gov.ng for guidance on how to get enrolled.

    Read Also: Pensioners task PTAD on full remittance of check-off dues

    ANNONYMOUS: Ma, I strongly need your help. We are leaving the country today and we need money for upkeep as we go. We are banking on my 25 per cent pension savings. PenCom is yet to approve. Kindly help us.

    PENCOM: Kindly provide the details of your Retirement Savings Account, the PIN and the PFA to enable the Commission process the complaint.

    JAMIUDEEN: Good day, my name is Jamiudeen. I retired from National Population Commission on May 1, 2023. I have been to my pension manager, Stanbic Ibtc Pension for my accrued right and gratuities. They always told me that it has not been paid and I need money urgently to do the operation of my right leg at Igbobi Orthopedic hospital. I was infected with the wound while in active service of Censor 2006 and since then I have been spending my money on the leg. The commission did not take care of me. I spent my cooperative money on the leg until I was told that an operation is needed to be carried out on my skin grafts. Since then, I have been waiting for my pension money to take care of my leg. Kindly help so I can be paid as soon as possible. I cannot feed myself and the children or pay school fees and house rent.

    PENCOM: Payment was made on the May 24, 2024. The RSA holder is advised to approach his PFA to confirm.

    DJOGRI: Hello, my name is Adjogri. I retired on July 31, 2016 from Delta State SUBEB, and got my accrued right to process my lump sum and pension. I went to Oak Pension Ltd on the November 8, 2023 to process it after eight years. But I have not heard from them. l am yet receive my lump sum neither has my annuity sum been released. Meanwhile, my contemporaries that choose programme withdrawal with the same Oak Pension have all received their payments. Is it a sin to choose annuity which is what warrant this unholy treatment from Oak Pension? Pension Act provides us the freedom to choose any form of payment and I have opted for Annuity but Oak Pension is punishing me because I didn’t choose their Programme Withdrawal. I plead with PENCOM to intervene and not allow the situation degenerate into litigation. Thanks in anticipation.

    PENCOM: Please, note the evidence of Annuity Request is yet to reach the Commission. The RSA holder should contact the PFA to submit the request.