Tag: smartphone

  • Five reasons your smartphone needs a screen protector

    Five reasons your smartphone needs a screen protector

    Everyone knows smartphones are on the pricy side and it can be quite frustrating to spend a large chunk of money on one and end up with a scratched or cracked screen. Jumia Travel, the leading online travel agency, shares 5 of many reasons why your smartphone needs a screen protector.

    Shatter resistance

    Screen protectors can be shatter resistant but not all screen protectors are shatter resistant. For shatter resistance, tempered glass screen protectors can be very effective protection for your smartphone screen against scratches, cracks and shattering of the screen. Tempered glass screen protectors also help to protect your device further against normal wear and tear.

    Preserves resale value

    Typically, most people use a phone for a year or two before they start thinking of making a change. Regardless of how long you intend to use your smartphone, if you are able to preserve your devices from cracks and scratches, it will contribute positively to its resale value. Ideally, when it comes to resale value, the smartphone devices with little or no scratches on their screens are able to be sold for substantially more. The best way to achieve this is to use a screen protector.

    Removes glare from light

    Smartphones are mobile and for this reason they are likely to be used while on a bus, in a park, outdoors, indoors and basically just about anywhere. Because of this, the glare from light especially when the smartphone is being used outdoors can be quite uncomfortable and can cause eye tension. Anti-glare screen protectors help to take care of this problem by cutting down on the glare and improving screen visibility, thus reducing eye tension.

    Fingerprints

    Having a screen protector can help to keep pesky fingerprint impressions away from your smartphone screen. Anti-fingerprint screen protectors are made from a lipophobic coating that repels skin oils and provides resistance to the appearance and attachment of fingerprints and smudges, making prints on the screen almost invisible from all angles. This helps you to avoid cleaning your screen constantly.

    Improves aesthetics

    Who needs a mirror when you have a reflective screen protector? Reflective screen protectors are perfect for serving the dual purpose of protecting your screen and being a mirror that can be used to assess your physical appearance from time to time to be sure that nothing is out of place. When the phone is in use, the reflective screen protector acts like a normal screen, but when the phone is locked or turned off, that’s when it acts like a mirror. The reflective screen protector also has an attractive look that improves the aesthetic appeal of the phone, in addition to protecting your screen from scratches and helping you assess your physical appearance.

  • Infinix Mobility introduces first Wefie smartphone ‘Infinix S2’

    Infinix Mobility introduces first Wefie smartphone ‘Infinix S2’

    • Africa’s first Dual front camera smartphone

    Infinix Mobility ushers in its first product for the year with the world’s first wefie smartphone; the Infinix S2!

    The new smartphone is the second product from the brand’s hugely successful lifestyle ‘HOT S’ series. The phone is available on Jumia.com.ng and also at all Infinix partner stores nationwide and comes in four unique fashionable colours ranging from Black, Blue, Sunset pink and Champagne Gold

    The ‘Infinix S2’ marks new innovation and also lifestyle upgrade for consumers with the introduction of a Dual front camera which reinvents the notion of selfies bringing about a whole new concept now known as the ‘Wefie’.

    The first smartphone crafted with ‘Wefie’ functionalities helps users capture the best moments with their group of friends and is also infused with beautification features all crafted into its 8MP and 13MP dual front cameras. The camera quality also covers 135 degrees wide angle for the perfect Wefie.

    According to Bruno Li Regional Country Manager Infinix Mobility, “Infinix S2 is the first of its kind in Africa and we are always happy to bring the best innovation to our fans. Also unveiling artist ‘Runtown’ as the product face who is fashionable and trendy, he has the perfect personality for the product with his large fan base eager to take on ‘Wefie’. He also represents young & vibrant youths excited about technology innovation.”

    Infinix S2 comes in two variations, the S2 & S2 Pro featuring Dual front 8MP and 13MP cameras with front flash (Wefie), 13mp back camera, 4G (LTE), Octa core processor, 16GB + 2GB – 3GB RAM, 5.2 HD Screen, 3000mah battery, XOS 2.2  (Infinix user interface) on Android 6.0 Marshmallow.

  • Things to know before you buy a smartphone

    Things to know before you buy a smartphone

    It’s important to keep certain things in mind before buying a new smartphone

    This is so you can make the best decision and maximise your user experience. Smartphones have, over time, become a sort of indispensable companion, especially because of their use in helping to stay on top of important email and social updates.

    With this, it’s safe to say that choosing the right smartphone for yourself is indeed a big deal.

    Jumia Travel shares information on 6 things you should know and consider before you buy a new smartphone.

     

    THE OPERATING SYSTEM (OS)

    When your budget for a new smartphone is able to get you either an iPhone with the Apple iOS, or a smartphone with the Android Operating System, the burden is then about which of the two to choose. Some people say the Apple iOS is better than the Android OS, but the truth is, it depends.

    The Apple iOS on all iPhones is an easy to use OS (Operating System) and you can be sure of getting the hottest and best apps first, along with the timeliest software updates, tight security and very rare malware problems.

    However, with the Android OS you have more hardware choice and more control over your user experience. The Android OS is easier to customise as you can change almost anything you want and file transfer is also easier than that of the Apple iOS. In the end, it depends on which OS best suits your needs and taste.

    Not forgetting the Windows OS, Windows is also a good choice if you are looking for an OS with good performance because it’s tailored to offer better performance than the Apple iOS and Android OS.

    THE SCREEN SIZE

    Smartphones with a below 5-inch screen should be sourced if one-hand-use is important to you and you are looking for a portable smartphone you can perform quick tasks with. However, if you like to watch videos, play video games, browse online (especially for reading text on a website), basically if you use your phone mainly for media rather than quick tasks, a smartphone with a large screen size (5-inch screens and above) is better for you.

    THE CAMERA

    This is unarguably the most important smartphone feature for most smartphone buyers. When buying a smartphone, consider the camera specs like megapixels (the larger the better), aperture (the lower the better) and, if it’s within your budget, try to get one with Optical Image Stabilization (OIS). If you are unable to get one with OIS, it’s fine, simply consider mainly the megapixels and aperture of the camera.

    THE RAM AND PROCESSOR

    For CPU results, speedier operations and better multi-tasking on your smartphone, you should consider both the RAM and processor of the smartphone. For example, a good RAM and processor will reduce, if not completely eliminate, the incidence of your smartphone ‘hanging’ while in use.  However these days RAM is becoming a more reliable indicator of a phone’s performance than the processor because sometimes a dual-core processor can be far more powerful than an eight-core processor.

    Smartphones with 2GB RAM and above are recommended. Smartphones with very limited RAM are the cause of rudimentary performance problems. 1GB and 1.5GB RAM can be quite tight and lead to performance problems on your smartphone. However, if 1GB and 1.5GB RAM smartphones are the ones within your budget, you can make the best of this by downloading very few apps and refraining from opening multiple apps at the same time. You should close every app you open the moment you are done using them.

    smartphone battery lifeMulti-core processors like the dual-core, quad-core, hexacore and octa-core processors are recommended when sourcing for a good smartphone. But be careful, powerful processors tend to drain the battery of your smartphone. If you will only perform simple tasks with your phone such as communicating through text messages, making calls, checking emails or browsing the internet, a smartphone with a low but reasonable processing power, like the dual-core or quad-core processor, is good for you.

    BATTERY LIFE

    When buying a new smartphone you have to make sure the smartphone has good battery life. Usually, smartphones with a 3000mAh battery are recommended if durability is important to you. You can settle for one above 2000mAh, but avoid going for one lower than 2000mAh.

    STORAGE OPTIONS

    Most smartphones come with 4GB to 64GB internal storage. 16GB internal storage is usually recommended when buying a smartphone because after system partitions are considered, the user accessible storage ends up being as low as 8GB. However, if a 16GB smartphone is outside your budget, you can settle for an 8GB smartphone which you can couple with an external storage device like the microSD memory card.

  • Infinix unveils 1st lifestyle smartphone ‘HOT S’

    Infinix Mobility Nigeria has  launched its first lifestyle smartphone series, ‘HOT S’, which is already selling on popular online retail store, Jumia and at all SLOT stores nationwide.

    It features eight mega pixel (MP) front camera and 13 MP back camera, finger print recognition, XOS & Magic Movie, among others.

    The latest smartphone is themed: ‘Fingerprint your selfie’, with focus on how the brand has created an excellent photography device for users, with effortless selfies, using finger print scanner with its front camera.

    The brand prides itself in these key features, combined with filters and camera effects to make the Infinix HOT S the perfect lifestyle smartphone.

    The smartphone also comes with a beautifully crafted new user interface ‘XOS chameleon’on Android 6.0 Marshmallow Operating system.

    It also makes for a handy fashionable accessory, as it comes in five refreshing colors with 5.2 inch HD screen, metallic sleek body and a glass panel.

    The new smartphone is also for professionals who are looking to ditch the big camera for a cooler techy accessory, as the camera feature also offers dual-LED 1Ah flash and is DSLR Compatible. Users can also create short videos in different edited settings with ‘magic movie,’ giving them the best lifestyle gadget experience with Infinix HOT S.

  • 5 quick ways to save data on android

    5 quick ways to save data on android

    Even as the cost for data is getting cheaper by the day, with every network suddenly offering 3.5G for N2000, some smartphones just will not help you maximize your data as much as your keep maximising the device.

    Recall the irritating prompt that drops in your message box reading: “You have less than 10mb left of your data.” It is understandable that you detest it. No worries, many more people do too.

    Well, there is good news for a few non-techy smartphone (especially Android) users like me and you. Thus, find these 5 quick tips on how to conserve data on android phones.

    Data Diet: Five Easy Ways to Save Your Data

    1. Reduce the amount of data used by your Android mobile device or computer by turning on Chrome Data Saver Mode. From compressing web pages to removing images when loading a page on a slow connection, you’re able to save up to 70% more data.1

     

    2. Offline YouTube videos and watch them as often as you like without using data or buffering each time with YouTube Offline.

    1. 2Whether it’s your neighborhood or a weekend getaway destination, there’s a way to use Google Maps without using any data. Download an area of the world and seamlessly use Maps features like turn-by-turn navigation and access useful location information without a network connection using Google Maps Offline.

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    1. Identify and remove data intensive apps by going to Settings > Data Usage on your Android device. You may be surprised to see data being used by apps you hardly touch!

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    1. Disable auto-updating apps on your Android device by opening Google Play and tapping the hamburger icon (three horizontal lines) on the top left of the screen. Go to Settings > tap Auto-update apps > select Do not auto-update apps or Auto-update apps over Wi-Fi.

    5

    Simple! You can now begin to have a better use of your smartphone. Go and enjoy the Smartlife

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  • New Infinix HOT 3 smartphone is new rave

    New Infinix HOT 3 smartphone is new rave

    A smartphone isn’t just a regular gadget; most consumers consider their smartphone as part of their every day life and a necessity to fit into their lifestyle, which is why Infinix aims to give consumers in Nigeria a better smartphone experience with every new device launched.Infinix hot 3 is the latest smartphone from the Hot series introduced  into the Nigerian market.

    And with demand from consumers about technology that can fit into the average consumer’s lifestyle and smartphones that are affordable, Infinix offers consumers HOT 3 the smartphone that meets the demand and it is equipped with the latest technology.

    The new smartphone comes with Quad core Mediatek 1.3Ghz processor which allows gaming fans to optimise their gaming experience with HOT 3, Operating on Android Lollipop 5.1 OS with Infinix’s customised user interface that helps users increase their smartphone performance by more than 20percent.

    Without a doubt Infinix HOT 3 offers more than just the regular technology for smartphone users in Nigeria, the colourful smartphone also offers users one of the best picture quality experience with 8 + 2MP and a Selfie camera with soft flash to enhance selfie pictures. The camera feature is also upgraded with a voice command feature to make picture taking seamless.

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  • Smartphone on my mind

    Smartphone on my mind

    Each week, a columnist is confronted with a harvest of riveting issues and events to comment upon, more so in a country like ours where there are series of issues to write on, especially in these trying times. Today, I will however like to focus on an issue that has been on my mind for months now: how we use our smartphones during calamities.

    Today‘s Smartphone‘s has been around for the last six years when Apple introduced the Smartphone in mass consumer market, but in reality the Smartphone has been in market since 1993. The difference between today‘s Smartphone and early Smartphone‘s is that early Smartphone‘s were predominantly meant for corporate users and used as enterprise devices and also those phone were too expensive for the general consumers. All that changed with Apple’s innovation. The boundary was stretched further with android phones.

    I witnessed a shocking scene last December which unfortunately has becoming a recurring decimal in our society today. We got to a terrible accident scene where some people lost their lives. Ordinarily, one would’ve expected people to lend helping hands to the wounded and those trapped in the wreckage of the vehicle. But that wasn’t the case; they were instead busy taking pictures with their smartphones, sending and calling third parties narrating the scene of the accident in details!

    Appalled at this lack of feelings, I went down on my knees, held the hand of one of the wounded passengers and consoled him to hold on that help is on the way. All he could do was to nod his head. I then appealed to a young man – who was among those taking pictures – to assist in getting leaves to cover the faces of the dead to at least give them dignity.

    A while later, officials of the Federal Road Safety Corp (FRSC) arrive the scene and took charge, but not before I seized the opportunity to speak to the young man who assisted me on why I think it is morally wrong to take pictures of the dead and send out without respect for their dignity.

    If the dead could speak, they would scream at us for violating their dignity by posting pictures of their battered remains on social media. They would remind us that it is inhuman, uncharitable and irreligious to disrespect them that way. And for most African cultures, it is an abomination to treat the dead with such disrespect and lack of reverence.

    There are reasons why cultures around the world have very dignified and respectful ceremonies, customs and traditions around the remains of a dead person. These are not by accident. The way we treat the dead, is often a picture of the way we treat the living. When we fail to respect the dead, sooner or later, that lack of dignity and respect will find its way to the living. Little wonder some publicly run morgues around the country, and their treatment of the remains of the dead is a tell-tale and pointer to the treatment of the living.

    When Diana Princess of Wales died in an auto accident in France, one of the first paparazzi to get to the scene took some pictures and thought he would be an instant millionaire when he sells the pictures to media outfits. But he got the shock of his life when the media unanimously refused to buy or publish the picture because they felt it was not dignifying to do so. An Italian magazine later used the pictures years later.

    I recall an incident at the Lagos State University Teaching Hospital (LASUTH) morgue after the Dana plane crash two years ago. The attendants took their time to appeal to people present – including journalists – not to take pictures because of the nature of the corpses. I found it quite unfortunate when people started arguing that it was their “right” to take whatever pictures they so desire. The attendants stood their grounds and had to result to fisticuffs to ensure that smartphones and cameras were not used when people came to claim their dead.

    It is instructive to note that when we put up the picture of the dead on social media – especially the mutilated ones, – we actually give some of the social media outfits the right to trade these pictures to third party companies. I was shocked when I saw the way the pictures of some nuns and young men who died in auto accidents were treated, and commented on, on social media.

    This, to me, is an indictment not only on the individuals that uploaded such pictures, but also those that accommodated them on their sites and the social media outfits that hosted and harboured them. It portrayed them as insensitive, unconscionable, unethical and willing to go to any length to “drive traffic” to their sites. Would they have done that if those involved were their relatives? I doubt they would.

    This is the downside of smartphones. Someone sent a joke to me recently saying a drowning child is more likely to drown today than before because potential rescuers will rather reach for their smart phones and busy their fingers taking pictures of the incident to update their status on social media rather than lifting a finger to help. How true this is, though sent out as a joke in our social-media-smartphone crazy world.

    The Sept. 23, 2013 murder that took place on a San Francisco train is a classic example of this behaviour. On that day, in a crowded car, a man pulls a pistol from his jacket; raises the gun, pointing it across the aisle, before tucking it back against his side. He draws it out several more times, once using the hand holding the gun to wipe his nose. Dozens of passengers stood and sat just feet away — but none reacted. Their eyes were focused on smartphones and tablets until the gunman fires a bullet into the back of a San Francisco State student getting off the train!

    The incident – which was captured on CCTV and later shown on cable news channels – is a powerful example of the unique change that public space has suffered in the age of hand-held computing. There are thousands of similar stories, less tragic, more common, that together sound the alarm for a new understanding of public space – that we should take our eyes once in a while from our phones and tablets and look at our surrounding.

    Beyond this, people tend to spend more time on their smartphone than socialising with others; this destroys relationships according to experts. Nowadays, people spend most of their time on their smartphones while driving, walking or even working. This is how technology is affecting our lives in a rapidly changing world.

    There is no doubt that smartphones has made our lives a lot easier. Smartphones allow us to communicate with people easily, learn new things, use applications that make our life simpler, and even develop our businesses. Also, there are many examples of smartphones applications that make our life simpler such as maps, weather and other vital apps.

    Analysing the other side of smartphone usage, the urban theorist, Malcolm McCullough, writes that: “Never has distraction had such capacity to become total. Enclosed in cars, often in headphones, seldom in places where encounters are left to chance, often opting out of face-to-face meetings, and ever pursuing and being pursued by designed experiences, post-modern post urban city dwellers don’t become dulled into retreat from public life; they grow up that way. The challenge is to reconnect.”

    Some are taking drastic measures to “whip people into line.” I read a story where the host of a dinner party collects phones at the door to force people “to connect.” In the same story, partners at a law firm maintain a no-device policy at meetings and each day, a fleet of vans assembles outside New York’s high schools, offering, for a small price, to store students’ smartphones during the day. In situations where politeness and concentration are expected, backlash may soon mount against our smartphones.

     

     

     

     

  • Yudala, Airtel, offer instalmental payment for XTOUCH smartphone

    Yudala, Airtel, offer instalmental payment for XTOUCH smartphone

    A leading consumer electronics provider in Middle East and Africa (MEA), XTOUCH, has joined forces with composite retail outfit Yudala and Airtel to announce a new payment option for its new model E1. Through this offer, consumers can enjoy instalmental payment option as an alternative method of getting the XTOUCH E 1, the highly cost-effective sleek smartphone with powerful 3,200mAh large battery. Customers will also get the full cashback on Airtel data plans.

    The three months zero percentage on interest instalmental payment plan will make customer shopping experience easier and more enjoyable by allowing customers to purchase the XTOUCH E1 with a flexible repayment option, catered to their budget and lifestyle.

    “Yudala has always placed the needs and desires of the customer first. We team up with XTOUCH and Airtel to provide the customer one more payment option, to elevate the shopping experience to an even higher level. Even though the country is experiencing a currency crisis at the moment, we are still not afraid to take the risk of fixed pricing and testing the integrity of our esteemed consumers. We are doing this because we  are dedicated in making our customer’s shopping experience, online or offline, more pleasant and enjoyable,” said the founder and Vice President, Yudala, Prince Nnamdi Ekeh.

    Commenting on the partnership, Executive Director of Airtel, Tawa Bolarin said:  “The mobile web is growing at a phenomenal pace, and we have always been working to create optimal value for our customers through business excellence and innovation. We always try to make mobile internet more accessible and affordable for our numerous customers. Working with XTOUCH and Yudala to give customers full cashback on data plans when they purchase XTOUCH E1will greatly help us deliver on our vision. This is one important step we are taking.”

    The XTOUCH E1 smartphone comes with a 3,200mAh long-lasting battery. It is powered by high energy density technology, which can keep the smartphone under one-day full operation, 15-hour phone call, even for 300-hour stand-by time. The 5-inch display, with a 5MP rear camera and 2MP front camera, ensures a stunning display and browsing effect as well as clear angle for capturing the best moments in life.

    Game lovers and music enthusiasts will also undoubtedly fall in love with XTOUCH E1, which has a built-in 1GB RAM and internal storage of 8GB which can be further expanded to 32GB via micro SD card. The 1.2GHz Quad-core Processor also ensures longer usage with its power saving settings, which allow users the comfort to enjoy browsing the Internet, playing games, watching videos, listening to music and talking on the phone for longer periods.

  • Smartphone users disagree over accessories’ use

    Smartphone users disagree over accessories’ use

    Smartphone users have disagreed over the necessity of the use of mobile phone accessories. While some say it amounted to frivolity and waste of funds, others say the advantages are too obvious to be ignored.

    Mr. Ugochukwu Nwanchukwu says he uses the Samsung S5300 smartphone, adding that the only accessory he uses is its ear piece.

    He said: “My phone is very small and it enters my breast pocket perfectly. The only accessory I use on my phone is my earpiece. This is because I use it to listen to the radio. I don’t use bluetooth that is why I don’t have a bluetooth. I don’t have a phone casing because it makes my phone to look bigger. I don’t have a screen guard because the phone is portable and would hardly fall off my hands. The earpiece is the only accessory that is useful to me.

    One of the most delicate parts of the smartphones is its screen. The screen which now doubles as the keyboard for most smartphones needs to be protected. A Sales Representative at Slot, Surulere, Vivian said the screen protector is a necessity for smartphone users.

    She said: “Whenever a customer buys a phone, I always advise him to buy a screen protector which has tempered glass. The tempered glass is dust prove, scratch prove, as well as anti-break. If you have a tempered glass on your expensive smartphone and it falls off, the tempered glass will serve as an external screen which would break instead of your smartphone screen”.

    Adebisi Ajayi who uses a Samsung Galaxy S5 describes her tempered glass as her “phone saver”. She said: “When my little cousin threw my phone down the staircase, the tempered glass protected my phone’s screen. Instead of spending precious time and money looking for the screen that would suit my Samsung Galaxy, I only had to go for a new tempered glass.”

    Mrs Esther Kokumo said she uses accessories to preserve the beauty of her devices and prevent them from going bad. She said: “Smartphones are devices that you take everywhere you go. Sometimes you keep them in your pocket with the car keys, place them on the dining table or on the dashboard of the car Overtime, it starts to lose its sleek colour and may take up a dull and unattractive look. But with accessories, you can make your smartphone look almost as new as when you just bought it.”

    Vivian agrees no less. She said accessories give mobile phones an added aesthetic value.

    “A lot people buy accessories because they don’t want to buy a new phone. It makes smartphones look more beautiful. In fact, you can also add tones and colours to your smartphones with the various phones shell. For those that like trendy things, especially ladies, the pink phones shell are beautiful with various back case that gives your phone a customised look,” she added.

    For picture freaks, the selfie stick is an accessory which is enticing. Ifeoluwa Bidemi, a student described the selfie stick as her favourite smartphone accessory. She said: “It is best for snapping a big crowd especially when nobody in the crowd wants to be left out of the picture. I also use it to take my selfies when nobody is around to snap me.”

    Like Bidemi, Vivian said that the selfie stick is best for personal shots.  “It is compatible with almost every smartphone because it uses a bluetooth connection. It comes with a control button that allows you to connect with your smartphone.  So when you take a shot with it, you take great shots but without it, your phone might slip off,” she said.

    Another accessory you may just need if you don’t want to ever run out of battery on your smartphone could be the multi-kit charger, power bank or the car charger or even a desktop charger for your spare battery. A commercial bus driver who simply introduced himself as Mr Sule said: “The car charger has now become an important accessory for drivers. Even passengers that sit beside me usually ask me if I have a car charger even if they still have power on their battery. Besides I also use the multi-kit charger to charge both my phone as well as that of my passengers on the go.”

    For Nnena, a cashier at PhoneAce Stores, the bluetooth is a very good accessory especially when while driving. “You do not have to hold your smarphones to pick calls while driving. And when you have two incoming calls at a time, you can use your bluetooth prompter to choose among the two calls. Like Ugochukwu said, she added that the hands-free also serve as an antenna that allows her to listen the radio while the headset is best to listen to music without disturbing others.

     

  • Why smartphone repair is challenging

    For many smartphone users, it is a big challenge to repair  phones when they develop faults, The Nation has learnt.

    A  Samsung Galaxy S3, user, Samuel Adebola, who bought his phone for N120,000,  told The Nation that when it was damaged, with a fault in charging, the panel and screen broken, an engineer told him that the cost of fixing the phone is N51,200.

    He said fixing the phone was expensive, adding that this forced him to use a small feature phone for some time before he later bought a Blackberry phone for N41,000. Today, Adebola is still yet to repair the phone.

    According to a Maintenance Engineer at Raya Care, Ikeja, Kenny Israel, phone users find it challenging to get their phone repaired because some devices have after sales services while others do not have.

    He noted that devices, such as Nokia and Samsung, have a guaranteed after sales services, adding that some people are neither aware of their after sales services right nor where they can take their devices to get it fixed.

    Adebola noted that some people were aware of the provision of after sales services, but will not patronise professionals to fix their device because of the money attached to it.

    “Some people rather go to road side repairers where they can pay less, not knowing they are causing more harm to their devices because the road side repairs are not  professionally inclined; what they do is to manipulate their way out to get the device fixed, leaving the device user to complain about the device.”

    He said  the company gets services from those that are selling the devices and all its repair is done online.

    “We charge at no cost once the device is in warranty, but if it not in warranties we charge to fix and give warranty on the fixing.”

    He urged phone users, who do not know where to get the right after sales for their device to ask from where they bought the phone, where they can get the guaranteed after sales services to fix the device instead of leaving it to the hands of non-professionals to destroy the device.

    He identified the challenge in fixing device to include impatience on the path of customers, shipping of the devices, the timing and clearing.

    He said Apple is one of the devices that have no after service sales in the country.

    “You have to take the phone abroad to fix it, if you take it to computer village, they can’t get it fixed properly because Apple have no after sales service in Nigeria; they will only do harm on it because they do not know better.”

    He said to repair phone from professionals is expensive because of cases, such as, placing an order, clearing and shipping of the after sales services into the country.

    He urged all Phone makers to produce after sales services and make it available in Nigeria, so as to reduce the stress gone through in the country to repair phones.

    An Engineer in Slot, Mr Kunle Hawole, also said people go through disappointment to repair their phones because they do not go to the right place, adding that organisation such as Slot makes it easy for people to repair their phone, by giving them the service that they will get for the value of their money.

    “When you come here, we give you time in a shortest period to fix the device and warranty for the fixing it because we are sure of the parts we are using to fix the devices and we are sure of the quality of the product before we use it for any customer.”

    To him, challenges faced in repairing devices are that customers are not really specific of the fault of the device, thereby giving the engineers wrong information. He said the cost of phone purchase determines how expensive it will be to repair it, nothing that seeking cheaper means to repair the device may make the device to malfunction, because the equipment used may not be compactable with the device.

    He advised that device should be bought from standard source, where they sell original with warranty. “Don’t mind the price, go to companies like Slot that stand for image; we follow you up on our after sales services which is sound and tested.

    He advised that device users should only charge with original charger, saying using a fake charger to charge original phone will damage the device. “Phone users should also charge their phone with a power regulatory system, such as, UPS or stabiliser. Also allow your phone battery to go down before you charge it. Be cautious of the kind of pouch you use for your device because some pouch is too tight for the device and can affect it. Don’t drop your phone anyhow and take it away from liquid.”

    He noted that the unique thing about slot is that they are genuine in satisfying customers, they are trusted, puts customer’s interest in consideration and render quality service, saying in Slot they are trained to repair all kinds of phone. “When you bring your phone, we get it registered and check the phone to verify the fault,” he said.

    An Engineer in Microstation, Ikeja, Lagos, Mr Ade Ojo noted that most products have their parts in the market except for the new ones, saying, with time, they will have after sales too.

    He corrected a common impression among people that once you repair a phone, the repair will lead to another fault, saying, that is not the case, rather, giving your phone to a non professional is what could earn the device being tampered with, thereby causing another fault. “It is not the reason of which you repaired the phone now that will cause another problem later,” he said.

    Mr Ojo who repairs only standard phones said the kind of device you are using will determine how much you spend to repair it, adding that some things in the market are very expensive.

    He said when one is rough with his device; it is likely to get damaged on time than when you are careful with it. “When you use fake charger for the original device, you will damage the device. Nigerians go for fake because it is very cheap, you will see original phone of 50 thousand and fake phone of 10 thousand with the same functions but, you don’t put it in mind that the quality is not the same; the fake will not last.

    “Over using phone can also spoil the phone, when you are browsing, the phone gets hot, before you get to the level of the phone backing out, it will have been giving you signals that it has over worked.

    He noted that there is need for systems in the country where faulty devices can be connected to tell where the fault is.