Tag: Solutions

  • Pension complaints and solutions (Part 3)

    A NONYMOUS: I am a retired 63-year-old military pensioner. I am sending this text in respect of Akinsoto comment in The Nation newspaper Friday June 2, 2017 page 46. Akinsoto also a NIPOST pensioner where he emphasised that our military and para military colleagues were paid there 33 per cent increment arrears at once not in dribs and drabs like that of NIPOST. I want Akinsoto to know that it is not true that military pensioner paid our 33 per cent at once. Out of the 53 per cent that we are being owed, 33 per cent arrears is paid to us in two quarterly payment as of 2015. The payment of that, according to government, is expected to finish will finish this year. For God sake, a person who is expecting to be paid N276,000 at once is being paid twice quarterly (in dribs and drabs). Can the money do a reasonable project? What kind of country are we in. I have never seen where arrears is being  paid quarterly. We kept sending text message to the military pension board asking questions but no response. We serve our country Nigeria with truthfulness and faithfulness but we do not have the strength to till a soil. We are getting frustrated but we believe that God will intervene in our case and all our entitlements will be paid at once.

    PTAD:The pensioner is a military pensioner and not a pensioner eligible under the Defined Benefit Scheme, DBS. With regards to the 33 per cent pension arrears, the Pension Transitional Arrangement Directorate recently paid an instalment owed to some of its pensioners. The categories affected are Police, Civil Service and Parastatal Pensioners. All pensioners under the Customs, Immigration and Prisons Pensions Department had already been paid the 33 per cent arrears in full since September 2016. The latest payment was made from the Service Wide Vote released two weeks ago by the Federal Ministry of Finance (FMF). PTAD assures that all outstanding arrears of the 33 per cent increment will be settled as soon as additional releases are made.

    EBONG: Dear Sir, your column in The Nation newspaper of Wednesday July 5  is earnestly assisting pensioners. My name is Ebong. I attended a verification exercise in Uyo Akwa Ibom State on February 7, 2017. My complaints is non harmonisation and short payment of my pensions. I submitted all the required documents for scanning. Please kindly help me so that my arrears can be paid to enable me cope in this recession period. My pension is paid up to date. Thank you.

    PTAD: Your monthly pension has been harmonised and we recently paid six months of 33 per cent arrears, the balance of 12 months will be paid subject to availability of funds.

    MAYALEEKE: My federal pension under the old scheme has been stopped since June 2010. I received my last pension under the old scheme from the Federal Government in May 2010. They paid me N8,748,90, per month without any increment of the past years. My name is Mayaleeke. My friend, Folajuwon has the same problem. All effort so far has failed. Kindly help.

    PTAD: Mr. Folajuwon and Mr. Mayaleeke should forward their verification print-out and bank-statements from Jan, 2010 to date to enable us ascertain their claim.

    ADACHI: I am Solomon Adachi. My dad died since 2007 while with the Nigerian Police Force. I was verified since 2014 but up till now, I have not been paid.

    PTAD: Mr. Adachi should please visit our Head Office for the Next-of-Kin interview.

    MRS OLUYEMISI: My name is Mrs Oluyemisi, from Osun State. I retired in July 2015 and I am yet to be paid my benefits. My question is that with two years salary arrears, is it going to be deducted from the lump sum to be given to us, by our PFA.

    PENCOM: Good day Ma’am. Please give us more details in a clearer form, to enable us to assist you with your complaint. What kind of arrears do you mean? Promotion, salary arrears or arrears accumulated due to unpaid salaries? Also provide us with details of your place of employment, PIN and PFA. Thank you.

    ANONYMOUS: I have double pin no. What can I do?

    PENCOM: Good day Sir. Please write a formal complaint of this to the commission, addressing it to the National Pension Commission, Plot 174 Adetokunbo Ademola Crescent, Wuse II, Abuja. Please make sure to attach evidence of registration with both Pension Fund Administrators. Thank you.

    ANONYMOUS: Good day, please we need help. We retired, from the Federal Civil Service. Some of us retired between 2013 and 2017 respectively. We have not received any pension or gratuity. Some of us have died of frustration, while some are sick. We don’t have proper food to eat and we cannot send our children to school and meet other basic needs of life. Thanks. I want to remain Anonymity.

    PENCOM: Sir, please provide us with your PIN, place of employment, dates of employment and of retirement; for us to ascertain the status of your benefits. Thank you.

     

  • Pension complaints and solutions (Part 2)

    OSAM: Dear Omobola, my father died since  July 10, 2005. He served last at Police Mobile Force 26 Uyo, Akwa Ibom State  as a police inspector . His name is Okimba. I did all that was required of me for his gratuity to be paid in 2006, but there was positive response.  Later in March 2015, I underwent the second police pension verification exercise and did image capturing at PTAD Maitama Abuja where all necessary documents were successfully submitted as required by screening committee as the next of kin. But up till date no payment. Please help me out of this distress.

    PTAD: Dear Mr. Osam, kindly note that your late father joined the Nigeria Police Force on March 1, 1977 but died on July 10, 2005. In line with the Pension Reform Act of 2004 as amended, late Inspector Okimba falls under the Contributory Pension Scheme (CPS) managed by the National Pension Commission (PenCom). You are therefore advised to approach late Inspector Okimba’s Pension Fund Administrators and PenCom to claim the accrued pension benefits of late Inspector Okimba.

    OWARI: I am an aggrieved man. I retired from paramilitary Custom Marine Department. I was employed on November 27, 1974 and retired on January 1, 2004. I am sending this sms to remind PTAD of the non-payment of my pension. My complaint is that, since January 1, 2004 till date my pension subsistence allowance from the sinking fund both arrears and regular monthly payment has not been paid. I have been verified and captured on April 14, 2014 at (CIPO) Gwagwalada Abuja by an official who issued me my capturing number. And since then nothing has been done till date. Besides, I was also verified and captured at pension transitional arrangement directorate where I was  issued with pensioner’s verification acknowledgement form of personal data pensioner number. Please help me. I need my entitlements.

    PTAD: Dear Mr. Owari, please be informed your gratuity was paid to you by the defunct CIPPO in 2008 while arrears of monthly pension from retirement January 2007 to February 2017 was paid in March 2017 by PTAD and pay rolled immediately. For more information call 09-462-1700 or log on to www.ptad.gov.ng

    RUMIN: My complaint is non-payment of my late father’s gratuity, from police pension. I am the son and next of kin to late Inspector Akpagher who died in June 2005. Since then, I have not received a kobo as his pension benefits. I followed due process by attending all verification exercise where I provided all documents and information necessary but I am yet to receive my late father’s gratuity payment. I am therefore appealing to the authority concerned to consider my plight and assist me to receive my late father’s gratuity.

    PTAD: Dear Mr. Rumin, please we require more documents from you to enable us determine the pension scheme of your late father. Kindly send us the letter of enlistment into the Nigeria Police Force. Kindly email the above document to complaints@ptad.gov.ng or access our pensioner’s complaint submission portal at www.ptad.gov.ng

    IGBO: I retired in 1994. My federal pension as at October 2010 was N13, 866. It was cut down to N4,164.00 after a lump sum payment of N309,000 in December 2012. My pension complaint appeared in the nation newspaper. Wednesday 13/12/2017. I have made the documents you requested available to the commission more than 10 times. I have made two personal representations at the commission. I was not told what was wrong only to wait since 2010. I was present at the verification exercise here in Owerri, Imo State in 2015, yet I continue to cry, the delay continues and I continue to suffer. The documents are all there in your office.

    PTAD: Dear Mr. Igbo, we have reviewed all the documents submitted following verification, and your monthly pension has been re-computed. Payment will be made as soon as funds are released for that purpose. We apologise for the delay.

    Mrs Awire: I and one of my children are Next-of-Kin (NOK) to my husband who passed on on September 16, 2003. He was retired in April, 1999. He worked at the Nigeria Immigration Service. When he was in service, his salary along with his colleagues was not paid through the bank. I went to the Immigration Office to collect his pay statement and Letter of Administration from the High Court. I complained to The Nation in May, 2016. The matter was forwarded to the Directorate and I was asked to come to Abuja with my child who is also the beneficiaries. I travelled from Ilorin where we are based to Abuja in July 2016 to Abuja and my documents were verified by your officials. I was certified okay and told to expect payment in three months which is October 2016. As at today, one year and seven months the Directorate promised to pay me, I am yet to hear from the PTAD. Please, The Nation, kindly look into my case to put an end to the suffering I and my children are going through. Thanks

    PTAD: Dear Mrs Awire, please be informed the Death benefit was paid into the NOKs joint Fidelity Bank Account in October 2016. Kindly confirm payment from your bank. If payment has not been received, please email the NOK’s signed and stamped original bank statement on the bank letter head, covering from October 2016 till date to complaints@ptad.gov.ng or access our pensioner’s complaint submission portal at www.ptad.gov.ng . You can also visit any of our zonal offices where complaints can be processed. For more information, call us toll free on 080-2255-7823.

  • Pension complaints and solutions

    Mrs Awire: One of my children and I are the next-of-kin (NOK) to my husband, who passed on in September 16, 2003. He retired in April 1999, after working at the Nigeria Immigration Service (NIS). When he was in service, his salary with his colleagues were not paid through the bank. I went to the Immigration office to collect his pay slip and Letter of Administration from the High Court.

    I complained to The Nation in May 2016. The matter was forwarded to the Directorate and I was asked to come to Abuja with my child, who is also a beneficiary. I travelled from Ilorin, where we are based, to Abuja in July 2016 and my documents were verified by your officials. I was certified okay and told to expect payment in three months, which was October 2016. As at today, one year and four  months, which the Directorate promised to pay me, I am yet to hear from PTAD. Please, The Nation, kindly look into my case to put an end to the suffering my children and I  are going through. Thanks

    PTAD: Dear Mrs Awire, please be informed that the Death benefit was paid into the NOKs joint Fidelity Bank Account in October 2016. Kindly confirm payment from your bank. If payment has not been received, please email the NOK’s signed and stamped original bank statement on the bank letter head, covering from October 2016 till date to complaints @ptad.gov.ng, or access our pensioner’s complaint submission portal at www.ptad.gov.ng . You can also visit any of our zonal offices where complaints can be processed. For more information call us toll free on 080-2255-7823.

    DIOKA: Dear Omobola, my old mother, Elizabeth, who retired as a primary school teacher in 1984 (Imo State), is paid a monthly pension of less than N3000. Can you believe it? What can N3000 purchase in today’s Nigeria? The pension is not even regular. It sometimes comes only when the Paris Club Fund is paid to states. Please can you press on the government to do a comprehensive review of the pension law, especially to make state governments set up pension commissions in their states? Thank you. Chukwuma Dioka, Imo State.

    PTAD: Dear Mr. Dioka, Please be informed that your mother is NOT a PTAD Pensioner as primary school teachers are not under PTAD. She should kindly meet her state pension office to resolve her complaint. For more information log on to www.ptad.gov.ng

    ADEGOKE: Dear Omobola, my name is Adegoke. I retired from Customs in 2007. I want to know when pension issue of 20.37 per cent being balance of 53.37 per cent of 2010 pension increase arrears from July 2010 to date will be addressed and cleared. Arrears of 33 per cent out of the 53.37 per cent pension increase of July 2010 has been defrayed by the PTAD in 2016, leaving the balance of 20.37 per cent arrears from July 2010 to date unpaid. What is responsible for the non-payment? Could it be as a result of budgetary constraints? What has scaled down to pensioners disadvantage by the 2010 pension increase from 53.37 per cent to 33 per cent? Has arrangement reached advance stage towards the payment of the 20.37 per cent arrears and when will it be paid? Please PTAD pay pensioners this arrears of 20.37 per cent from July 2010 to date to put smile on our faces, or explain lucidly the true and proper position of this matter to us. Thanks.

    PTAD: In 2014, the Federal Government approved an increment in pensions by 33 per cent pension payment increase, effective July 2010, and PTAD has paid Customs increment in full. For more information log on to www.ptad.gov.ng

    SYLVANUS: Good day Omobola, let me refresh your memory on the two cases in which you promised to intervene. I served Lagos State from 1974 to 1983, when I transferred to Anambra, my home state. I held the post of Assistant Director. When I finally retired from University service in 2001, Lagos State was asked to provide my pension benefits based on apportionment. But there was no response up till April 2013, when I was paid about N1 million as gratuity and pension arrears. Now I am being owed 48 months pension by TEPO, Ikeja.

    Under Pension Act 1979, Federal Government took responsibility for pension of retirees in Ondo State, where I entered teaching in missionary schools from 1960 to 1976. On retirement, based on apportionment, a copy of my computed pension benefits was sent to PTAD, but no response up till now. At both states verification centres, no attention was given to me. Please Omobola, help an old man. God bless you. Sylvanus.

    PTAD: Dear Mr. Udeh, more information is needed to resolve your complaint. Can you confirm if you have completed a PTAD verification exercise? If yes, kindly provide us with your full name & Bank account details. If not, also provide us with your full name. In addition to the following documents; letter of first appointment, letter of last promotion; letter of retirement; signed and stamped original bank statement on the bank letter head , covering Jan 2001 till date are required. Kindly email the above documents to complaints@ptad.gov.ng or access our pensioner’s complaint submission portal at www.ptad.gov.ng. You can also visit any of our zonal offices where complaints can be processed. For more information call us toll free on 080-2255-7823.

    BABATUNDE: My name is Babatunde, I retired from NIPOST in July 23, 2005. My contribution in the Contributory Scheme was up to N46,338.92 of which I have applied for, up till now, I am yet to be paid. My pay slips photocopies were forwarded to PTAD in Abuja.

    PTAD: Kindly be informed that the PTAD does not manage pensioners under the Contributory Pension Scheme (CPS). Please forward the following documents to determine if in fact, you are a PTAD pensioner; letter of first appointment, letter of last promotion and letter of retirement. Kindly email the above documents to complaints@ptad.gov.ng or access our pensioner’s complaint submission portal at www.ptad.gov.ng you can also visit any of our zonal offices where complaints can be processed for more information call us toll free on 080-2255-7823.

    OSAM: Dear  Omobola, my father died on July 10, 2005. He served last at Police Mobile Force 26, Uyo, as an  inspector. His name is Okimba. I did all that was required of me for his gratuity to be paid in 2006, but te efforts proved abortive. Later in March 2015, I underwent the second police pension verification exercise and did image capturing at PTAD Maitama Abuja, where all necessary documents were successfully submitted as required by screening committee, as the next of kin. But up till date no payment. Please help me out of this distress.

    PTAD: Dear Mr. Osam, kindly note that your late father joined the Nigeria Police Force on 1st March, 1977, but died on 10th July, 2005. In line with the Pension Reform Act of 2004 as amended, the late Inspector Okimba falls under the Contributory Pension Scheme (CPS) managed by the National Pension Commission (PenCom). You are, therefore, advised to approach the late Inspector Okimba’s Pension Fund Administrators and PenCom to claim the accrued pension benefits of late Inspector Okimba.

  •  Pension complaints and solutions

    EBONG: Dear Madam1, your column in The Nation of every Wednesday is really assisting pensioners.

    My name is Ebong. I attended a verification in Uyo Akwa Ibom State on February 7, 2017. My complaints are: the non-harmonisation and short-payment of my pensions.  I submitted all the required documents for scanning. Please  help me so that my arrears can be paid to enable me cope in this recession. My pension is not paid up to date. Thank you.

    PTAD: Your monthly pension has been harmonised and we recently paid six months of 33 per cent  arrears; the balance of 12 months will be paid subject to availability of funds.

    ANNONYMOUS: I am a retired 63-year-old military pensioner. I am sending this text in respect of Akinsoto’s comment in The Nation of Friday, June 2, 2017 (page 46) with the title: Pension complaints and solution.

    Akinsoto, also a NIPOST pensioner, emphasised that our military and para-military colleagues were paid their 33 per cent increment arrears at once not in dribs and drabs like that of NIPOST workers.

    I want Akinsoto to know that it is not true that Military Pensions Board paid our 33 per cent at once. Of the 53 per cent that we are being owed, 33 per cent arrears was paid to us in two quarterly payments as at 2015.

    The payment, according to the government, is expected to be completed this year. For God’s sake, a person who is expecting to be paid N276,000 at once is being paid twice quarterly. Can the money execute a reasonable project? What kind of country are we in? I have never seen where arrears are paid quarterly. We kept sending text messages to the Military Pension Board asking questions but yet no response. We served our country  faithfully. At the moment, we do not have the strength to till the soil. We are getting frustrated, but we believe that God will intervene in our case and all our entitlements will be paid at once.

    PTAD:The pensioner is a Military pensioner and not a pensioner eligible under the Defined Benefit Scheme (DBS). With regards to the 33 per cent pension arrears, the Pension Transitional Arrangement Directorate recently paid an instalment owed to some of its pensioners. The categories affected are Police, Civil Service and Parastatal Pensioners. All pensioners under the Customs, Immigration and Prisons Pensions Department had already been paid the 33 per cent arrears in full since September 2016. The latest payment was made from the Service Wide Vote released two weeks ago by the Federal Ministry of Finance (FMF). PTAD assures that all outstanding arrears of the 33 per cent increment will be settled as soon as additional releases are made.

    MAYALEEKE: My name is Mayaleeke. My friend, Folajuwon, and I have the same problem. My federal pension under the old scheme has been stopped since June 2010. I received my last pension under the old scheme from the Federal Government in May 2010. They paid me N8,748,90 monthly without any increment of the past years. All effort so far has failed. Kindly help.

    PTAD: Mr. Folajuwon and Mr. Mayaleeke should forward their verification print-out and bank-statements from Januray 2010 to Date to enable us ascertain their claim.

    ADACHI: I am Solomon Adachi. My dad died in 2007 while with the Nigerian Police Force. I was verified since 2014 but up till now, I have not been paid.

    PTAD: Mr. Adachi should please visit our Head Office for the Next-of-Kin interview.

    MRS OLUYEMISI: My name is Mrs Oluyemisi, from Osun State. I retired in July 2015. I am yet to be paid my benefits. My question is: with two years’salary arrears, is it going to be deducted from the lump sum to be giving to us by our PFA.

    PENCOM: Good day, Ma’am. Please give us more details to enable us to assist you. May we ask: What kind of arrears do you mean? Promotion salary arrears or arrears accumulated due to unpaid salaries? Also provide us with details of your place of employment, PIN and PFA. Thank you.

    A NNONYMOUS: I have double PIN number. What can I do?

    PENCOM: Good day, Madam, Please write to the National Pension Commission, Plot 174 Adetokunbo Ademola Crescent, Wuse II, Abuja.  Make sure you attach evidence of your registration with both the Pension Fund Administrators. Thank you.

    ANNONYMOUS: Please we eed help. Some of us retired from the federal civil service between 2013 and 2017. We have not received any pension or gratuity since then. Some of us have died of frustration, while others are sick. We don’t have proper food to eat and we cannot send our children to school and meet other basic needs of life. Thanks. I want to remain anonymous.

    PENCOM: Sir, provide us with your PIN, place of employment, dates of employment and retirement to enable us to ascertain the status of your benefits. Thank you.

     

  • Pension complaints and solutions

    DIOKA: Dear Omobola, my old mother, Elizabeth, who retired as a primary school teacher in 1984 (Imo State), is paid a monthly pension of less than N3000.  Can you believe it? What can N3000 purchase in today Nigeria? The pension is not even regular. It sometimes comes only when the Paris Club Fund is paid to states. Please help press on the government  to do a comprehensive review of the pension law, especially to make state governments set up pension commissions in their states. Thank you. Chukwuma Dioka, Imo State.

    THE NATION: The newspaper will intervene. Do await response from PTAD. Watch out for the newspaper next week for your response and subsequently, every Wednesday as we update you with pension news.

     Okimba: Dear Omobola, my father died on July 10, 2005. He served last at the Police Mobile Force 26 Uyo as a police inspector. His name is Okimba. I did all that was required  for his gratuity to be paid in 2006, but response proved abortive. Later in March 2015, I attended the second police pension verification exercise and did image capturing at PTAD Maitama, Abuja, where all necessary documents were successfully submitted as required by screening committee as the next of kin. But up till date no payment. Please help me out of this distress situation.

    THE NATION: The newspaper will intervene. Do await response from PTAD. Watch out for the newspaper next week for your response and subsequently every Wednesday as we update you with pension news.

    OWARI: I am an aggrieved man. I retired from paramilitary custom marine department. I was employed in November 27, 1974 and retired in January 1, 2004. I am sending this short message to remind the PTAD of the non-payment of my pension. My complain is that since January 1, 2004 till date my pension subsistence allowance from the sinking fund, both arrears and regular monthly payment, has not yet being paid to me. I have been verified and captured on April 14,  2014 at (CIPO) Gwagwalada Abuja and was issued my capturing number. Since then nothing has been done till date. Besides, I was also verified and captured at pension transitional arrangement directorate, where I was also issued with pensioner’s verification acknowledgement form of personal data pensioner number. Please help me. I need my entitlements.

    THE NATION: The newspaper will intervene. Do await response from PTAD. Watch out for the newspaper next week for your response and subsequently every Wednesday as we update you with pension news.

    RUMIN: My complaints is non-payment of my late father’s gratuity from police pension. I am the son and next of kin to the late Inspector Akpagher, who died in June 2005. Since then I have not received a kobo as his pension benefits. I followed the due process by attending all verification exercises where I provided all documents and information necessary, but I am yet to receive my late father’s gratuity. I am, therefore, appealing  to the authority concerned to consider my plight and assist me to receive my late father’s gratuity.

    THE NATION: The newspaper will intervene. Do await response from PTAD. Watch out for the newspaper next week for your response and subsequently every Wednesday as we update you with pension news.

    ADEGOKE: Dear omobola, my name is Adegoke. I retired from Customs in 2007. I want to know when pension issue of 20.37 per cent being the balance of 53.37 per cent of 2010 pension increase arrears from July 2010 to date will be addressed and cleared. Arrears of 33 per cent out of the 53.37 per cent pension increase of July 2010 has been defrayed by the PTAD in year 2016. Leaving the balance of 20.37 per cent arrears from July 2010 to date unpaid. What is  responsible for the non-payment? Could it be as a result of budgetary constraints? What has scaled down to pensioners disadvantage the year 2010 pension increase from 53.37 per cent to 33 per cent? Has the arrangement reached advance stage towards payment of the 20.37 per cent arrears and when will it be paid? Please PTAD pay pensioners this arrears of 20.37 per cent from July 2010 to date to put smile on our faces or explain lucidly the true and proper position of  this matter to us. Thanks.

    THE NATION: The newspaper will intervene. Do await response from PTAD. Watch out for the newspaper next week for your response and subsequently every Wednesday as we update you with pension news.

    IGBO: I retired in 1994. My Federal pension as at October 2010 was N13, 866. It was cut down to N4,164.00 after a lump sum payment of N309,000 in December 2012. My pension complaint appeared in The Nation newspaper. Wednesday 13/12/2017. I have made the documents you requested available to the commission more than 10 times. I have made two personal representations at the commission. I was not told what was wrong only to wait since 2010. I was present at the verification exercise here in Owerri, Imo State in 2015, yet I continue to cry as the delay continues and I continue to suffer. The documents are all there in your office.

    THE NATION: The newspaper will intervene. Do await response from PTAD. Watch out for the newspaper next week for your response and subsequently every Wednesday as we update you with pension news.

    BABATUNDE: My name is Babatunde, I retired from NIPOST in July 23, 2005. My contribution in the Contributory Scheme is up to N46,338.92  of which I have applied for, up till now, I am yet to be paid. My pay slips photocopies were forwarded to the PTAD in Abuja.

    THE NATION: The newspaper will intervene. Do await response from PTAD. Watch out for the newspaper next week for your response and subsequently every Wednesday as we update you with pension news.

  • Pension complaints and solutions

    ANONYMOUS: I have double pin number. What can I do?

    PENCOM: Good day Sir. Please write a formal complaint, addressing it to the National Pension Commission, Plot 174 Adetokunbo Ademola Crescent, Wuse II, Abuja. Please ensure to attach evidence of registration with both Pension Fund Administrators. Thank you.

    ANONYMOUS: Good day, please we need help. We retired from the Federal Government civil service. Some of us retired between 2013 and 2017 respectively. We have not received any pension or gratuity. Some of us have died of frustration, while some are sick. We don’t have proper food to eat and we cannot send our children to school and meet other basic needs of life. Thanks. I want to remain Anonymous.

    PENCOM: Sir, please provide us with your PIN, place of employment, dates of employment and retirement; for us to ascertain the status of your benefits. Thank you.

    SAHEED: Dear Sir/Ma, my name is Saheed. I have part of my pension with NSITF/NPF. In my Sterling bank account, I have N87,454.82. Please note that not a single kobo has been paid from their office on Ikorodu road to Elephant House, Alausa, where I was asked to open an account with Zenith with all documents, but I was still not paid. I travelled to Abuja office labour house still no show. Please kindly help me since this fund had been hanging somewhere since 2004. By now, under normal circumstances, the money would have generated returns for 13 years. Thank you for taking time to read my story.

    PENCOM: Good day Sir. Can you please give us clearer details of your issue? Thank you.

    EBONG: Dear Sir, your column in The Nation of Wednesday July 5th is earnestly assisting pensioners. My name is Ebong. I attended a verification exercise in Uyo Akwa Ibom State on February 7, 2017. My complaint is non harmonisation and short payment of my pensions.  I submitted all the required documents for scanning. Please kindly help me so that my arrears can be paid to enable me cope in this recession period. My pension is paid up to date. Thank you.

    PTAD OKONDO: Your monthly pension has been harmonised and we recently paid six months of 33 per cent  arrears, the balance of 12 months will be paid subject to availability of funds.

    ANONYMOUS: I am a 63-year-old military pensioner. I am sending this text in respect of Akinsoto comment in The Nation Friday June 2, 2017 page 46 with the tittle pension complaints and solution. Akinsoto also a NIPOST pensioner where he emphasised that our military and para military colleagues were paid there 33 per cent increment arrears at once not in dribs and drabs like that of NIPOST. I want Akinsoto to know that it is not true that military pension paid our 33 per cent at once. Out of the 53 per cent that we are being owed, 33 per cent arrears is paid to us in two quarterly payment as of 2015. The payment of that according to government is expected to finish this year.

    For God’s sake a person, who is expecting to be paid N276,000 at once, is being paid twice quarterly (in dribs and drabs). Can the money do a reasonable project? What kind of country are we in? I have never seen where arrears are being paid quarterly.  We kept sending text messages to the military pension board, asking questions but no response. We serve our country with truthfulness and faithfulness, but we do not have the strength to till the soil. We are getting frustrated, but we believe that God  will intervene in our case and all our entitlements will be paid at once.

    PTAD OKONDO: The pensioner is a military pensioner and not a pensioner eligible under the Defined Benefit Scheme (DBS). With regards to the 33 per cent pension arrears, the Pension Transitional Arrangement Directorate recently paid an instalment owed to some of its pensioners. The categories affected are Police, Civil Service and Parastatal Pensioners. All pensioners under the Customs, Immigration and Prisons Department had already been paid the 33 per cent arrears in full since September 2016.

    The latest payment was made from the Service Wide Vote released two weeks ago by the Federal Ministry of Finance (FMF). PTAD assures that all outstanding arrears of the 33 per cent increment will be settled as soon as additional releases are made.

     

    MAYALEEKE: My Federal pension under the old scheme has been stopped since June 2010. I received my last pension under the old scheme from the Federal Government in May 2010. They paid me N8,748,90, per month without any increment of the past years. My name is Mayaleeke. My friend, Folajuwon has the same problem. All effort so far has failed. kindly help.

    PTAD OKONDO: Mr. Folajuwon and Mr. Mayaleeke should forward their verification print-out and bank-statements from Jan, 2010 to date to enable us ascertain their claim.

  •  Pension complaints and solutions

    EMEKA: I retired in 1994 on grade level 12 step 6. My federal pension as at October 2010 was N13, 866. It was cut down to N4,164.00 after a lump sum payment of N309, 000 in December 2012. Please look into my case.

    PTAD OKONDO: Please contact PTAD directly and send your UBA Bank statement from January 2010 todate, for us to resolve your complaint. Kindly also send your Confirmation of First Appointment. Mails should be sent to the Executive Secretary, PTAD, 22 Katsina Ala Crescent, Maitama Abuja; for the attention of the Director, Civil Service Pension Department.

     

    TAJUDEEN: My name is Tajudeen. I served more than 10 years and got my gratuity at NITEL in August 1990. But I missed all other incentives and money paid to eligible NITEL workers by NITEL liquidators. Can there be hope of receiving my lost dues.  Kindly help me.

    PTAD OKONDO: According to the extant Law, at the time he retired and for him to qualify for pension, he would have served for at least 15 years. But any service year less than 15 years qualifies the retiree for gratuity only. According to the calculation, this retiree has received his entitlement fully. For further enquiries, please forward the following documents to info@ptad.gov.ng or complaints@ptad.gov.ng. Letter of first appointment; Letter of last promotion; Retirement Letter;  Computation sheet; BVN Registration slip; Bank statements from the day of retirement todate duly signed and stamped by the bank.

     

    AGOR: Firstly I want to thank you for your practical approach to solving our problem particularly state pensioners with federal share. I however complained that I have not been paid my federal share of gratuity and pension arrears. I retired in January 2007 but I started collecting my federal pension in 2009 but without the arrears and the gratuity. My name is Agbor. I retired as Deputy Director on salary grade level 15. I am a Cross River State pensioner with federal share. I attended the PTAD verification exercise that took place in Calabar in February this year.

    PTAD OKONDO: Mr. George Agbor is currently receiving his pension and is up to date. The Federal share of his gratuity is indeed outstanding. Once PTAD is in receipt of funds for this purpose, he will be paid.

     

    ONAH: My name is Onah, I was retired from service on July 31, 2007 after 23 years as a civilian staff under the Ministry of Defence. I was enrolled into monthly pension in 2010. My problem is that I have not been paid the pension arrears of three years 2007 to 2010. I have complained and written severally without response. Kindly help.

     

    PTAD OKONDO: Mr. Onah should contact National Pension Commission for his retirement benefit because from his retirement date ( July 31, 2007), he is a PENCOM pensioner and not PTAD as PTAD cut-off date is June 30, 2007.

     

    EDUOK: I retired from AKSG service on October 29, 2003. I was paid federal share of pension up to and including October 2012 when it was stopped. My federal share of gratuity of N293, 299.20 is outstanding in spite of representations before various verifications teams including the one led by executive secretary PTAD, Ms. Sharon Ikeazor to Akwa Ibom (CSPD) in February 2017.

    Worthy of note also, is that my monthly pension arrears from November 2012 to May 2017 is equally outstanding. Please help as you always do. Thank you and God bless.

    PTAD OKONDO: Kindly note that additional information is required to resolve this complaint. Mr. Eduok should please provide either his bank name and account number and/or his BVN. He may also wish to contact PTAD directly on this matter.

     

    SAHEED: Dear sir/ma, my name is Saheed. I have part of my pension with NSITF/NPF. In my Sterling bank account, I have N87,454.82. Please note that not a single kobo has been paid from their office on Ikorodu road to Elephant House Alausa where I was asked to open an account with Zenith Bank with all documents, but I was still not paid. I travelled to Abuja office of Labur House with no positive result.  Please kindly help me since this fund had been hanging somewhere since 2004. By now, under normal circumstances, the money would have generated returns for 13 years. Thank you for taking time to read my story.

    PENCOM: Good day, sir. Can you please give us clearer details of your issue? Thank you.

     

  • Experts proffer solutions to power problems

    The power sector requires funding, infrastructure, a mixture of gas, hydro and renewable sources of energy and cost reflective tarrifs to operate optimally, stakeholders have said.

    Other strategies, they said, are efficient transmission and distribution network, meters, and gas.

    The Chief Executive Officer, SolarCentric Technologies Limited, Mr Adetunji Iromini, the Campaign Director, Nigeria, Power for All, Mr Ifeoma Alo, the Executive Director, Business Development, Starsight Nigeria Limited, Mr Rex Adebayo, and others, spoke during the 12th  renewable energy seminar organised in Lagos, by the German Embassy, Abuja and German Chamber of Commerce and Industry.

    The seminar’s  theme was: Solar PV Development in Nigeria.

    Iromini said the industry is facing problems, such as short supply of meters, huge tarrifs and poor infrastructure, adding that the problems can be solved, when the sector is well financed.

    He said when there is huge liquidity  in the sector, it would be easier for the power firms to improve electricity supply, procure enough meters for their customers, amond doing other things that would engander growth in the sector.

    He said the power distribution companies (DisCos) interface with customers regularly, adding that it would be easier for the firms to know the problems facing them and how to proffer solution to them.

    On metering, Iromin urged power firms to conduct enumeration to know the customers that need meter and supply them meters appropriately, adding that by so doing, the firms are saving customers from the agony of estimated billing.

    Citing a report on Power Sector Recovery Programme(2017-2021), he said a unit of energy cost around N50.30, urging the Federal Government to subsidise the price, at which, people are paying for energy.

    Alo urged the government to allow prospective and exisitng investors in solar and other renewable energy build mini-grids, adding that the government would be decentralising transmission of electricity in the country.

    He blamed the Olusegun Obasanjo administration for not probing Nigerians that were guilty of corruption.

    He, however, commended the government of former President Goodluck Jonathan, for privatising the sector, despite the challenges facing it.

  • Afreximbank: innovative financial solutions support SMEs’ growth

    Afreximbank: innovative financial solutions support SMEs’ growth

    The African Export-Import Bank (Afreximbank) has said that innovative financial solutions like credit insurance will help promote Small and Medium Enterprises (SMEs) growth and boost regional economic integration.

    The position was disclosed at the end of one-day workshop organised by the Afreximbank in collaboration with FCI and the African Capacity Building Foundation (ACBF), in Sal Island, Cape Verde as part of the Bank’s Annual Structured Trade Finance Seminar.

    The FCI is the leading global association for factoring and open account receivables finance. ACBF supports capacity building initiatives in Africa through investments in capacity building institutions; technical assistance for capacity building projects and programmes; and engagement in knowledge and learning activities.

    The bank said that the basic tenets of factoring or debtor finance, the role of credit insurance in unlocking access to finance for SMEs and the best ways to promote the development of the two financial instruments, support economic growth and regional integration in Africa.

    Managing Director of Afreximbank’s Intra-African Trade Initiative and Chairman of the Africa Chapter of FCI, Kanayo Awani, told participants that “despite new market opportunities opened up by the process of globalisation and increased regional integration, SMEs continue to be constrained due to their lack of resources, their difficulties in achieving economies of scale and the higher transaction costs they face compared to large firms”.

    “We are persuaded, though, that the solution to these challenges exist in rolling out effective and innovative financial products such as factoring,” she said.

    Awani noted that Africa currently accounted for less than one per cent of the global factoring turnover, saying that the industry was largely dominated, at 60 per cent, by European factors whose turnover represented 10.4 per cent of the European Union’s Gross Domestic Product (GDP) in 2016. That figure amounted to 1.5 trillion Euros.

    She disclosed that to promote the emergence and growth of factors across Africa, Afreximbank provides dedicated lines of credit and offers technical assistance to players in the financial industry. The bank also provides legal advice to regulators using the Model Law on Factoring which it developed.

    Awani added that Afreximbank had forged strong partnerships with leading institutions, such as FCI and ACBF, as part of its education and training activities.

    In his contribution, Executive Director at the Central Bank of Cape Verde, Carlos Furtado, who stood in for the Governor of the bank, said that by providing immediate liquidity to SMEs, factoring gave them the financial boost to allow them to integrate into regional and global value chains of growth sectors.

  • Pension complaints and solutions

    SOLARIN: I retired from the Federal Ministry of Housing and Urban Development in 2006. I was paid my gratuity in 2008 and later received pension up to July 2010. Since August 2010 till date, I have not received anything.I have sent all required documents to PTAD through their Lagos office. Gladly, PTAD Abuja have been telling me to wait until Lagos verification is done but for how long am I to wait?

    PTAD: Dear Mr. Solarin, details of our planned verification exercise of civil service pensioners in Lagos State will be made available to you as soon we finalise arrangements. Be rest assured. However, in order to enable us resolve your complaints; kindly provide us with your full name and bank account details.

    HUDU: I am one of Delta Steel staff that was disengaged by the company. I want know when our pension issue  would be cleared by PTAD?

    PTAD: Dear Mr. Hudu, PTAD is currently concluding plans to embark on the verification exercise of pensioners of Delta Steel Company tentatively planned to commence in Warri. As soon as we conclude verification, we will begin payment to pensioners who meet the requirements for retirement benefits subject to the availability of funds

    UGBEDE: My mother,  late Mrs. Ochala died while in active service on grade level 16 as a chief Assistant Education Officer a year to her retirement with Kogi State Teaching Service Commission in 2014. How do I process her death benefit.

    PTAD: Dear Mr. Ugbede, from indications in your complaints, it is possible your late mother was not under the purview of PTAD as your mother died in active service in 2014.To be a state pensioner with federal share, a retiree must have been  in employment before 31st day of March 1976. Kindly refer to PENCOM for your complaint resolution.

    LUCAS: My name is Lucas and I am from Ondo State. My complaint is omission of pension since  January  2011. I partook in the 2011 verification exercise of PTAD. Till date, I have not been paid. Also I do not know when another verification will be done in Ondo State. Please assist me from old age agony.

    PTAD: Dear Mr. Lucas, it is possible you were verified in 2011 not by PTAD but by the defunct pension office under the Head of Service (HoS). However, we are currently concluding plans to begin the verification of civil service pensioners in Ondo, Osun & Ekiti states respectively. Details will be made available to you as soon as we finalise arrangements, kindly exercise patience.

    METU: Through your efforts in November, 2016, I was paid part of the arrears but ridiculously placed on monthly pension of N18,118.21 which I have received up till April 2017. Please intervene in order to correct this anomaly for justice delayed is justice denied. My colleagues who retired in 1992 receive very high pension monthly.

    PTAD: Dear Mr. Metu, in order to resolve your complaints, kindly provide us with a duly stamped and signed original bank statement with bank letter-head dating back at least May 2016 till date to enable us ascertain your complaint of  short-payment of monthly pension arrears. Kindly email the above documents to complaints@ptad.gov.ng  or access our pensioner’s complaint submission portal at www.ptad.gov.ng you can also visit any of our zonal offices where complaints can be processed.

    ANONYMOUS: Please help me to find out what really is happening in Military Pension Board. It is a year now that they call us to come and do verification in respect of our pensions. They took our personal information, service information pension details and verification details as genuine pensioners but up till  now, nothing is heard from them. Please help and let me remain anonymous.

    PENCOM: Sir, you may please direct your enquiry to the Military Pension Board.  Its contact details are as follows: Military Pensions Board, Public Relations Department, Ministry of Defence, Dutse Alhaji – Kubwa, Abuja (Federal Capital Territory) Phone: 07031172384, 08080916302, 08075338283.