Tag: success

  • ‘Customer experience key to business success’

    ‘Customer experience key to business success’

    Etisalat Nigeria has reiterated its commitment to quality customer experience. It said it is also committed to continuous development of innovative products and services in its effort to offer customers on its network more value for money.

    Its Director, Brands and Experience, Elvis Ogiemwanye, gave the assurance  during the Abuja leg of its regional Customer Forum, an interactive gathering that enables the telco to have direct engagement with customers to exchange ideas, discuss areas of improvement as well as provide feedback on the services of the company.

    Ogiemwanye said the forum is a feedback platform that enables the telco to improve its operations and develop more innovative products and services. He added that the forum demonstrates the value the firm places on its customers and commitment to excellent customer experience.

    “We place a lot of value on our customers, because our customers remain at the heart of our business. That is why we hold this forum in different regions to engage with our customers, get their feedback on our products and services and improve on them based on the feedback we have gathered. Through this customer forum we are able to identify things we are doing right and the areas we should improve on,” he said.

    Also speaking at the event, its Director, Customer Service, Plato Syrimis, said the revamped easy-to-use self-help mobile application, EasyMobile App is one of the most recent innovative solutions that the company introduced as a result of feedback from Etisalat customers.

    One of the customers present at the event, Dotun Oyebanji, commended the telco for providing subscribers across Nigeria with good network coverage and excellent customer service.

  • Ishaku: we’ve made huge success

    Ishaku: we’ve made huge success

    Taraba State Governor Darius Dickson Ishaku yesterday said his administration has been successful, in spite of the litigation against his election that lasted for several months.

    He spoke to reporters at the State House, Jalingo, after his state broadcast.

    He said he inherited debts in billions of naira but was able to embark on people-oriented projects, paying contractors little by little monthly.

    He said his administration, within the year, has tarred many roads, fixed electricity, provided water and above all, provided peace and security which has paved the way for the internally displaced persons (IDPs) to return to their destroyed homes.

  • Buhari’s one year in office a huge success, says Okorocha

    Buhari’s one year in office a huge success, says Okorocha

    Imo State Governor Rochas Okorocha at the weekend said President Muhammadu Buhari’s first one year has scored huge successes in all sectors of the economy.

    The governor said within a year, the President had laid a solid foundation for a new Nigeria, adding that whoever succeeds him would not grapple with the type of rot he inherited.

    Okorocha addressed reporters in Owerri, the state capital, marking the first year of his second tenure in office.

    The governor said it would take a man with President Buhari’s strength of character, integrity and global acceptability to rescue the nation from the current socio-economic challenges.

    Okorocha, who had announced his formal withdrawal from the 2019 presidential race to support the President for a second tenure, said the President had justified the confidence Nigerians reposed in him by implementing sound economic policies to revamp the economy and restore investors’ confidence.

    He said: “Presently, it is only President Buhari who can fix Nigeria. His global acceptability has restored Nigeria’s respect because a nation is rated by the character of its leader. Today, Nigeria is respected globally and foreign investors are now willing to do business in Nigeria. It can only take a Buhari to fight corruption the way he is doing. You can also agree with me that the war against Boko Haram and other insurgents has been largely successful.

    “President Buhari may not have built any infrastructure in the first one year but he is laying a strong foundation upon which a better Nigeria will be built.

    “Mind you, his first budget has just been passed. After the implementation, Nigerians will appreciate what President Buhari has done. This is so because in the past, no administration achieved over 10 per cent budget implementation. But under Buhari, the budget will record better implementation.”

    On his own scorecard, Okorocha said his Rescue Mission administration surpassed previous administrations in providing infrastructure, security and socio-economic development.

    The governor noted that in the last five years in the saddle in Imo State, he initiated and completed over 1,000 verifiable projects across the state.

    Among them, he said, are over 600 kilometres of rural roads, 27 new general hospitals in each of the 27 local government areas, free education, among other projects.

    Okorocha, who pledged to sustain the free education programme, despite the current economic challenges, said the programme had reduced the level of poverty from 57 per cent in 2011 to 19 per cent in 2016.

    He said: “We have justifiably utilised the resources of the state in the last five years. We have also prudently managed the local government funds to develop the state.

    “We are building the first-ever flyover in the state and, by the time the 27 general hospitals become fully operational, the state will be the next destination for health tourism. I have also completed all the projects abandoned in the state the military era till date.”

  • Workers behind our success, says Ambode

    Workers behind our success, says Ambode

    Lagos State Governor Akinwunmi Ambode yesterday identified workers as the secret behind the state’s success story.

    The governor, who was represented by the Head of Service, Mrs. Olabowale Ademola at the May Day Rally held at the Onikan Stadium, Lagos, said every society must remember and appreciate its workers as they are the real heroes of the society, adding that Workers Day was about remembering and celebrating those who give their time, best efforts and worked hard for the good of the society.

    He said: “All over the world, the worker is recognised as the most important factor of production.  As a government, we appreciate workers and make bold to declare that they are the makers of history. Every day we say Lagos is working but I am here to tell you that Lagos is working because the workers are doing the right things at the right time.”

    Ambode said as Chief Executive of the state, one of his priorities was to ensure that all workers were happy noting that the aim of work is to create wealth and fulfillment for the worker and the employer.

    “I am happy to join the Workers of Lagos State on this May Day celebration. Before I became Governor, I was a part of the committee of workers and I am still a part of this group because I am still a worker but on a different platform.

    “I therefore identify with the entire work force in Lagos State and share with you the mission to sustain and increase our common wealth for the prosperity of all,” he said.

    He said despite the fact that this year’s celebration was taking place at a challenging time, the period presented great opportunities for the nation to build a strong and sustainable economy.

    “Most of the challenges facing us today are largely man-made and therefore the solutions lie in our collective capacity and ability to chart a new path that will lead to higher productivity, wealth creation and job opportunities.

    The governor however said that for the nation to chart a new course, the working class has a huge role to play, just as he urged them to cooperate with the government and other employers of labour.

    “It is a time for understanding and sacrifice, driven by patriotism and conviction in the political will of the government to turn things around for the better.  It is in this light that the theme of the celebration, “The working class and the quest for socio-economic revival” must be understood. We must all re-dedicate ourselves so as to attain higher productivity and maximum efficiency,” he said.

  • Half measure of success

    Sir: If government could meet our people halfway, we will be singing sweet songs like birds of paradise.  I’m writing this piece from a beautiful vantage point.  I have the exquisite privilege of spending time at one of the most luxurious landscapes in our country.  The clean and breezy air of Independence Layout, Enugu, will make a city boy fall in love with hills and rocks.  Nature seems to adorn the environment of this modern realism with scents of opulence.  Or, perhaps, the vision of one of the greatest political leaders of our time was made to materialize in this dreamy experience.

    I just finished having a telephone conversation with my good friend who called from Dublin, Ireland, where he is visiting his family.  He amusingly expressed the tantalizing news that he is using the Wi-Fi connection on the bus he is travelling in to make the WhatsApp phone call.  Now, imagine the image of a bus in our country and associate it with the notion of a Wi-Fi connection.  That is if you can overcome the rough ride in our raggedy buses with rusted metals pointing out to draw your innocent blood.

    The notable industriousness of the ordinary people in our society begs to be addressed.  In my town of Umuoji, Anambra State, you can count on your fingers the number of families without a recognizable house wired with electricity and borehole water supply provided by the owner.  In some instances, the mercy of these landlords runs over and they make these basic amenities available to their less opportune neighbours.

    I was recently fantasizing about how magnificent the face of my town will look if the government will be benevolent enough to tar the roads to compliment the mansions lining the villages.  I immediately awoke to the sad fact that such dreams could easily land one in the mad house.  It has been only through the magnanimity of three noble men in my town that we are able to enjoy the comfort of smooth tarred roads.  The recent overture by the state government to add another tarred road to court our votes during the election has stopped halfway through completion like an aborted pregnancy once they won.

    The conundrum of our situation is that we have noble men and bad government.  Our people are very charitable by every stretch of the definition.  Since the people constitute the government, the bipolar personality of our society becomes incomprehensible.  The desire by one person to spread his overflowing selfish tendency to sweep up for himself the wealth for uplifting social progress appears as an anathema.  We have been walking the walk towards enlightenment since our independence but it seems like some evil forces are equally pursuing a counter course.

     

    • Pius Okaneme,

    Umuoji, Anambra State.

  • How to make success of privatisation, by Indorama MD

    How to make success of privatisation, by Indorama MD

    The Managing Director of Indorama Eleme Petrochemicals Limited, Manish Mundra, spoke with reporters at the company’s premises in Port Harcourt, Rivers State. OLUKOREDE YISHAU was there. Excerpts: 

    The first part is the construction phase. The construction phase we can easily say on an average that we use about 4500 workers each day. About 2000 Nigerian workers are involved for a period of six months of the construction of this plant. The second phase is the operations. In the operations, we expect more than 300 to 350 direct employment in the plant; because a world class plant is fully automated, we don’t need many people working around. Everything is controlled from the control room. About 800 people will be on contract with respect to loading, packing, bagging etc. It doesn’t include the port operations which will have 80 to 100 people. That is the direct employment. But indirect employment, such as transport facilities, and the usage of fertiliser will create indirect employment.  We expect between $200 to $300m coming in as foreign exchange earnings. We can expect around $1b GDP impact.

    Likely probe of the privatisation

    Whenever new government comes in, the first thing is another round of probing. As far as the privatisation of Eleme Petrochemicals is concerned, I know a lot because I was heading the privatisation process from the point of view of Indorama Group. I landed in Nigeria in 2005.  Dangote and our firm went through the whole process. The presence of Dangote itself ensured nothing went wrong. Otherwise, he would have won. I am very clear that the whole process was very transparent and we have no fear about any probe. It is not the first time this probe would happen or has happened. We have already had discussion with the House Committee on Privatisation. They were here on a visit. They gave us questionnaires and we have given them answers. As per privatisation law and our agreement with the Federal Government, which we signed in 2006, the monitoring period is five years and after five years is over and the performance is fine, they set us free from any involvement in this thing. There has been proper shareholders agreement and sales agreement and we have complied. That is the confidence on which we have invested $1.5 billion in this place. We have nothing to hide. We have all the documents.

    One of the reasons for the probe is said to be that the investment on Eleme Petrochemicals was $2.4 billion and that it was sold cheap. Somebody said that and did not provide proof. The Eleme Petrochemicals was part of NNPC. It was a subsidiary of NNPC. So, all assets of Eleme Petrochemicals were warehoused in NNPC. When the privatisation was done, it was agreed by BPE and NNPC to unbundle Eleme Petrochemicals and give it to us to move the balance sheet forward. So, when they unbundled EPCL from NNPC, they total assets value was $750 million. The net asset was around $300 million because there was depreciation over 11 years. You know Nigeria better than us. When it comes to spreading rumours, anybody can do it but when it comes to presenting the papers, you will not find credible information. We have those proper evaluation and we have those proper papers in our hand. It is true that there was an investment plan of phase two and phase three in the same place but it never took off. Even the land that was acquired from this place was more than 900 acres but we only got 350 acres. The balance is still with NNPC because they said they were still working on phase two and phase three and that only phase one was privatised. We know we are truthful. We know we have through each and every phase of the privatisation transparently. Most importantly, Dangote was our competitor and we could not have tried to play in front of Dangote so that also ensured a second safety net. The International Finance Corporation funded our acquisition when we had won and International Finance Corporation did their own due diligence and they have their report on their website. You can also demand and we also provide their own report on the due diligence and their value of the assets. All these international agencies were involved in the privatisation process. Even the bidding process was live on television.  I was a participant. We all know that Dangote bided $135 million. We bided $215 million and we increased our bid by $100 million when we were asked to revise our bid in fifteen minutes. Everything was transparent. So, we have no fear on that. We have gone far that going back is very difficult because if the probe says something else, we will like to get our refund of $1.5 billion investment. We have given dividends more than $600 million plus to federal and state governments. We have paid $200 to $300 million of taxes. All these are value addition.

    Pioneer status tax

    One thing I can say as Indorama Group is that we follow the rule of the law. If there is a pioneer status law, we have applied for it and we have gotten it as per the law, no special request was granted. We don’t even send letter to the Presidency or anywhere for special favour or grants. The question is whether it is important to have pioneer status, yes it is. In fact, it is too low and that is why no investment is coming to Nigeria. In the last 20 years, countries like Iran, Qatar, Saudi Arabia, Quwait and all the Middle East, including southeast Asia, in totality would have gotten $100 to $120 billion investment in petrochemicals and downstream gas. In 20 years, Nigeria got nothing. Yet it has one of the highest gas reserves in the world. The question is that nobody is paying attention to proper incentives for the new investors to come in. Companies like Exxon-Mobil and Total are one of the largest petrochemicals producers in the world. They have one of the largest petrochemicals complexes in Saudi Arabia, in Qatar, in Singapore but they did not find time to invest in Nigeria. Somebody should question that and the reason is that Nigeria, the economic team of Nigeria, has never focused on the petrochemicals investment drive for this country.  Today that the crude oil price has gone down, everybody is talking about non-oil base revenue. But non-oil base revenue doesn’t come overnight. It takes years to calculate and cultivate. If you can imagine Qatar, which has huge amount of oil and Saudi Arabia, which has huge amount of oil investing more than $60 to $70 billion in the last 20 years just to harvest the potentials of gas and non oil business, they were very smart. They knew that oil prices may go up and down but if you go into petrochemicals, you enter into fertilisers, you enter into LNG, Nigeria was one of the first to enter into LNG, but it entered and it stopped. Qatar has more than 60 trains of LNG. Nigeria started four, five, six and seven.

    If you invest $1 million in Nigeria, you will still get the pioneer status of five years and if you invest $1 billion, you still get five years irrespective of the quantum of investment. It should have two phases: segment specific and sector specific incentives where Nigeria can focus whether it is agriculture, whether it is petrochemicals, whether it is gas, whether it is power. You should have sector specific incentives. It should also have to do with what you have invested. They have to be scientific about the incentive.

    What Indorama is doing differently

    It has been proven globally that government has no business in doing business. When it comes to petrochemicals, refineries where day-to-day decisions have to be made, bureaucracy does not work no matter how efficient the government is. If a petrochemical plant has a breakdown and you need to fly in engineers tomorrow, I sitting here can say let’s fly them in. Even before that happens and our people say this can happen and we should bring in engineers, I have the power to bring them in, even if it may be a wrong decision. So, you need a lot of actions which are based on preventive maintenance. But this does not happen in government establishment. Government’s role is to create the enabling environment for businesses to thrive.

    This place was run more as a government organisation. The leadership here today we are responsible for everything. We cannot blame anybody for anything but on us. So, day and night, we take care of this place but if you keep retiring and transferring the MDs, nobody will have the ownership. The most important aspect of running petrochemicals is that you need to have spares in place because you cannot afford the plant to shut down and we did that when we took over from NNPC and that is the world class management that we are talking about. In the fertiliser plant, we have invested more than $25 million in the spare parts, even before the plant takes off. In Eleme Petrochemicals, we invested more than $80 million in spare parts when we took over and that is why we are successful and it happens in all the petrochemicals in the world. It is not as if we have done magic. It is the basic rule of management of a petrochemicals plant. Preventive maintenance, proper shut down every 24 to 36 months are important. Like this plant, when we took over in 2006, it was started in 1995 and for 11 years, not a single shut down had been done. They had not done Turn Around Maintenance (TAM). It was never done in 11 years and you can imagine the position of the plant.

  • Lagos is a victim of its success, says Ambode

    Lagos State Governor Akinwunmi Ambode yesterday warned the public against testing his will in taking “tough decisions and implementing effective strategies in traffic management.”

    Speaking at a Traffic Management and Transport Summit held at the Civic Centre at Ozumba Mbadiwe Street on Victoria Island, by the government, he described “Lagos as a victim of its own success”.

    He said: “Lagos, in many ways, is a victim of its own success as many people leave other states and travel to Lagos seeking better opportunities. More Nigerians want to reside in Lagos and this obviously comes with some challenges.

    “As one of the leading commercial centres and an emerging city-state, we need to go back to the drawing board and agree on how our transportation sector can be effectively and efficiently operated to support the kind of trade and investment we want to continually attract.

    “We need to collectively examine how transportation sector can improve public sector delivery through better institutional framework, quality transport infrastructure and then tackle wasteful and socially harmful transport patterns. You will agree with me that the ease of travelling, mobility and communication are critical fuels for our state economic engine.”

    The governor urged stakeholders to evaluate and articulate smarter and effective strategies for reducing traffic congestion.

    Earlier in his welcome address, Commissioner for Transportation Dr Dayo Mobereola said the summit would address the state’s traffic challenges.

    Corps Marshal and Chief Executive of Federal Road Safety Corps (FRSC) Boboye Oyeyemi said Lagos accounts for about 70 percent of the country’s transportation network and over 30 percent of its vehicular density.

    Meanwhile Southwest Chairman of National Union of Petroleum and Natural Gas Workers (NUPENG) Mr Tokunbo Korodo has said the Apapa traffic would continue until petrol scarcity eases.

    Korodo told the News Agency of Nigeria (NAN) yesterday that petrol tankers across the country were loading at Apapa depots, adding that the Nigerian National Petroleum Corporation (NNPC) depots had not been loading because of vandals’ activities.

  • U-23 AFCON squad:Osimhen replaces Success

    U-23 AFCON squad:Osimhen replaces Success

    FIFA U-17 goal king Victor Osimhen has been made the late replacement for Granada striker Isaac Success on Nigeria squad to the U-23 AFCON in Senegal.

    Success was originally listed on the final squad submitted and Nigeria may now have to pay a fine to the Confederation of African Football (CAF) for this late change.

    Osimhen was top scorer at the U-17 World Cup in Chile with 10 goals and sources have suggested a top NFF official was behind his inclusion particularly as coach Samson Siasia could not guarantee the availability of Success, who has established himself at struggling La Liga side Granada.

    Osimhen is reportedly a target of several top European clubs with his agent saying Arsenal have shown the most interest thus far.

  • Entrepreneurs suggest success tips for startups

    There is a new strategy for starting and developing business and it’s not money, Mrs Idowu Olayemi, owner of grocery and meat supply firm, Food Emporium, has said.

    Speaking to entrepreneurs in a seminar organised by a networking company, On Point Success Limited, with the theme: ‘Passion to profit’, Mrs Olayemi, the guest speaker on the occasion said: “money is not the priority to start a business but hard work and discipline, with the 3p’s and 2s’ which are planning, people, process, structure and strategies.”

    The Food Emporium boss, who spoke on the topic: ‘How to start and grow a business with no funds’ said people need courage to run and grow a business.

    She advised entrepreneurs to get their businesses registered with the Corporate Affairs Commission, to avoid sharing the same name with someone else, get a tax code for payment of taxes and a cooperate account, all of which make up the planning stage.

    On the second and third P’s, she said Process involves outlining specific activities that help to achieve desired result, while People, involves employing and proper relations with staff, customers and clients.

    The expert also referred to structure as the way different parts of one’s business come together, involving an integration of internal structure, which includes behavior, attitude and character, with the external factors including physical structures being put in place.

    The business owners, she further advised, need to develop the strategy to achieve results, which should involve high level plans and careful methods that help them win.

    On his part, Mr Damola Aroyewun, a lawyer, said: “The message been passed across is that you can start small and end up big. You cannot do a business alone and networking serves as the bridge between your goods and customers. Your passion is very important and passion is something you are willing to do even if you are not going to be paid for it.”

    Justifying the need for the seminar, CEO of On Point Success Limited, Mrs Oluwaseun Akinlotan said: “The seminar was inspired by the fact that there are so many misconceptions about starting up a business out there and we are trying to set the record straight to start a business doing exactly what you love, improving and building yourself. We teach people on how to start and grow a business as well as to make profit. One thing about business is that it is not about what you know but who you know in a business which can be done by mingling. I also plan on reaching out to corporations because I believe that customer service is the next big thing and big corporations need to realise that they need to improve on their services, especially in Nigeria.”

    A participant, Mrs Oluwakemi Adeshomo who does product packaging (making boxes), said she had acquired new knowledge by meeting with professionals in the field on how to grow her business and relate to customers.

    Echoing similar sentiments, Mrs Adeola Adeyemi, an interior designer, upbeat, said: “I have learnt so much already and have gotten new ideas on how to take my business to next level. Most importantly, I have made new contact with fellow interior designers and believe that we can do one or two things together. Now I’m more courageous because they say knowledge is power. Having more knowledge, I feel I can fly higher and I am so impressed.”

  • Cassava bread: Lofty dream, much noise, little success

    Cassava bread: Lofty dream, much noise, little success

    In the beginning the noise was on high decibel that cassava bread will soon flood Nigerian markets. Today the hope has waned drastically as the dawn of reality has proved that it is more of illusion than reality despite billions of naira down the drain writes Sina Fadare.

    Perhaps, if the former President, Chief Olusegun Obasanjo looks back at what has become of his former pet project, the cassava bread and inclusion of 40 percent of cassava flour into daily production of all confectioneries in the country, he will properly chuckle in his characteristic manner and shake his head in pity for his beloved country.

    The former president expressed his disappointment at how his successors made a mess of his pet project in his book, My Watch. Today despite the huge investment on the project, it is still in the limbo and the hope of having 40 per cent cassava flour for bread bakers remain an illusion. Former President Obasanjo during his tenure initiated the idea of cassava bread in order to promote  the cassava  value -chain by not only creating demands for its consumables, but  also  provide job opportunities for thousands of Nigerian youths who are roaming about  on the streets.

    Abbreviated dream

    Obasanjo approved and pursued the policy of 10 per cent cassava flour inclusion in bread baking and challenged flour mills and bread bakers in the country to cue into this laudable idea. However, the effort could not yield the desirable result before his exit.

    Seeing the potentials inherent in massive production of cassava, the former Minister of Agriculture, Dr Akinwumi  Adesina took a bold step by canvassing for a 40 per cent cassava flour inputs. Though Adesina had a tall dream, he insisted that if the dream could be actualised,  the country will be able to save about 30 per cent of money  spent on the importation of wheat, running into N200 billion.

    Part of the government plan was to impose a levy of 15 % on wheat grain imports, which will increase the effective duty from five to 20 %. The gain from the levy would be used to establish the Cassava Bread Development Fund under the Cassava Bread Wealth Development Fund.

    This led the Federal Government to sign a Memorandum of Understanding (MoU) with the Bank of Industry (BOI) to manage the N4.3 billion cassava bread fund that would support small and medium enterprises (SMEs), master bakers and large industrial cassava flour mills.

    The BOI and Bank of Agriculture (BOA) are to manage disbursement of the N9.9billion cassava bread fund released by President Goodluck Jonathan, according to Adesina.

    Out of this amount, N4.3 billion will be disbursed by the BOI to support SMEs who are involved in cassava processing, while the BOA is to manage N3.4 billion of the fund in collaboration with 13 key private stakeholders, he said.

    The Minister insisted that the fund will be 50 per cent grant, 50 per cent loan, adding that “it is a huge step forward in terms of supporting our farmers to produce more cassava.”

    The initial hiccups

    Investigation by The Nation revealed that the project almost crumbled with the same  velocity it started due to poor consultation by the Obasanjo regime with all the stakeholders  who are to be the pilot of the project. For instance, most of them read the policy on the pages of the newspapers without knowing what it contains and the sacrifice to be made.

    Though Obasanjo insisted that the private sector should be the nucleus of the project, unfortunately the concerned ministries (Agric, Industry and Commerce) failed to liaise with the relevant stakeholders particularly the flour mills who were supposed to play a vital role in the chain value.

    More embarrassing was the pronouncement by Obasanjo that the government’s targeted 40 per cent inclusion of cassava flour in the daily operation of all cassava mills in the country without thinking where to get the available improved cassava variety that can be used as flour which in turn serve as raw materials for the flour mills. Unfortunately the hype in the media suggested as if cassava bread will soon be on the table of all and sundry.

    Equally affected were the Master Bakers and Caterers Association of Nigerian who had to close shop immediately after government pronouncement, a situation that has thrown them into the waiting game of uncertainty.

    Speaking on the effect of the new policy, the President of the Association,   Simeon Abanulor said “20 per cent of master bakers have closed shops because of high cost of flour. Now, we buy a bag of wheat flour between N6000 and N7200, which is above what it used to be. Some with three lines (producing morning, afternoon and evening) have reduced their lines to two or one, while so many jobs have been lost because business has been so bad for us,” he said.

    He added, “We thought we are being the patient dog but this seems to be making us hungry. The minister said the deadline for machine supplies is January 20, 2014. But this is not the first time they are giving us deadline. I have been asking a lot of questions. Some bakers are accusing me of being bribed. They say either drop that 15 per cent levy so that the flour millers can go back to the former price or make the wealth funds benefits available to us.”

    Recounting their loss, Abanulor said the association is the second largest employer of labour, adding, “On the average, a bakery employs 15-70 staff. Any bakery that runs three lines must have not less than 20 staff.”

    If the Master Bakers are lamenting, the cassava farmers who were expected to plant the needed cassava for the project were not only frustrated but at a cross road because majority of them cannot access any fund dedicated to cassava farmers. This reporter went to six states of the federation (Oyo, Ogun, Osun, Ondo, Lagos and Kwara) last year to feel their pulse; it was a tale of frustration and uncertainty.

    A cassava farmer in Owode village in Ede North area of   Osun State, Pa Ilori Akintade who has been a cassava farmer in the last 40 years regretted that despite all the chains of form given out to them to fill with the hope that money will come from the government; nothing was heard about it till today.

    According to him, the formation of cooperative societies in order to hasten the facilitation of the loan was futile, “Some of us even went to the extent of opening bank accounts with our cooperative names but we still could not access any fund as I am talking to you till today.”

    It was the same story of lamentation when The Nation spoke to some group of farmers in Igboho in Orelope local government area of Oke-Ogun in Oyo State. To Mr. Alani  Adewuni who decided to venture into tobacco farming when there was no help from anywhere, none of the  cassava farmers in the area has ever  benefitted from the Federal Government grants or soft loans.

    “Despite that this area is noted as the food basket of Oyo State, cassava farmers have not benefited anything from the government be it state or federal, all what we are hearing in the  media everyday is that a huge amount of money has been allocated to either cassava farmers or cotton farmers, but we did not see it. That is why some of the youths decided to embrace the British America Tobacco (BAT) grants to plant tobacco, if they have any other choice, they could have exploited it, he lamented.”

    Pa Jacob Olakitan shared Alani’s view saying that it takes extra energy and time to tender tobacco which he ventured into when he had no money to plant large scale cassava. “There is nobody who did not know me as a cassava farmer in this town, but today I only plant the little needed by my family since none of the government incentives to cassava farmers ever gets to us here.”

    Perhaps this confirmed the fear of Dr (Mrs.) Oluwatoyin  Oluwole of Federal Institute of Industrial Research (FIRRO), Oshodi who posited at a stakeholder meeting in Lagos in 2014 that “the project could be of immense benefit to the nation if the necessary loose-ends are tightened especially in the areas of ensuring closely monitoring, ensuring  that the funds are not misappropriated, curbing smuggling, reduction of official bureaucracy that could bar the real beneficiaries – millers, small scale farmers, bakers and entrepreneurs – from accessing the funds and to make the desired impact, it is when this happens that I believe cassava bread can really add value to the economy.”

    Another major crisis was the issue of who to partake in the largesse if all the chips are down. Against the backdrop of previous experience when   such loans are seen as the national cake which can be taken without any solid channels to refund it, the affected government agencies, the Bank of Agric and Bank of Industry made use of the members of the affected associations (Master Bakers and Caterers Association of Nigeria and Cassava Growers Association of Nigeria) as beneficiaries with the association standing as their guarantor.

    This on its own created a lot of acrimony among the members of the associations, majority of who thought they have been schemed out.

    Reality on ground

    Though Adesina’s ambition seemed to be a tall dream, but he audaciously want to cut the country’s annual spending of about N625b importing wheat by 30 per cent which at the long run would save close to N200 billion annually in foreign exchange, unfortunately this became an illusion

    Contrary to the impression by the former minister  that a whopping N9.9 billion was released  by former President Jonathan, to both BOA and BOI to be  shared to all the stakeholders  on N4.5 billion each, in the value chain. The Nation found out that while a sum of N3 billion was released to the BOI, BOA got N2.4 billion to date.

    The Nation equally gathered that contrary to the belief that 10 per cent cassava was being mixed with the wheat flour in order to produce a cassava bread for the country, only 2.5 per cent of the cassava flour is feasible for now, though it can increase to 10 per cent later.

    The Chief Executive Officer of Honeywell Mills, Mr. Olarewaju Jaiyeola, said that the company is fully ready to integrate the 10 per cent high cassava yield flour in its production process   in order to key in, into the federal government’s policy on cassava bread, but it would be a gradual process.

    Jaiyeola who disclosed this after taken some journalists round the facilities provided by the company  to accommodate cassava flour in Lagos said the policy  has brought the ministry of agriculture closer to flour millers in the country  in a collaborative effort that has yielded  more economic benefits for the country at large especially in the area of employment generation.

    According to him, the government for the first time was able to back up the policy with a holistic approach in terms of collaborative efforts with the private sector in the value laden chain that includes the cassava farmers, the processors, the flour millers and the master bakers who have been producing wonderful results.

    The CEO noted that Honeywell Flour Mill has started with 2.5 per cent  cassava  flour inclusion in production with a view to increasing it to 10 per cent next year, adding that the gradual process is necessary in order to have a solid back up plan for greater performance in the not too distant a future.

    He explained that series of meetings were held with the people at the ministry of agriculture and the facts and opportunities were laid on the table for all to see, adding that on this basis that it was agreed that the process will be gradual since it has a lot of cost implications.

    “We went back to the drawing board to make sure that we incorporate cassava flour into our daily operation with additional machine into our fleets since it is all automated, therefore it costs the company close to a billion naira to make this realisable and based on this we were able to add 2.5 per cent of cassava flour to our operation. By this time next year, we ought to have moved to the 10 per cent cassava flour addition.

    “The expectation of government is that flour mills should add about 10 per cent of cassava flour to our operation; this will be gradual because we are mindful of all other variances and the cost implications. It is expected that this inclusion will assist the farmers to produce more cassava with a readymade market and by and large it will create employment opportunities,” he explained.

    Jaiyeola, who said that though there are some challenges especially in the area of sourcing for raw materials, however noted that by the time all the value chains are operational such a problem will become a thing of the past.

    “As long as people are more convinced about the policy and could see the turnover for those people that ventured into it, more investors will come in and the multiplier effect will solve the problem of unemployment.”

    He said the government also took a bold step by giving flour millers the opportunity to acquire some of the processing machines in their custody  and that  Honeywell benefited , with acquisition of about 500 hectares of land in the  states where these machines were located.

    According to him, this will go a long way to have a dependable cassava farm and monitor the quality of the cassava flours that are being used in our daily operation, “As of today a 50kg of cassava flour costs N8, 000 but by the time it was shuffled some of it are wasted and dumped into thrash bin.

    “The quality of cassava flour we are receiving is getting better each day, as time goes on and there are many people who are involved in processing, the quality will be better and millers will be able to reject any one that is not up to the expected quality.”

    Reacting to some of the window of opportunities   said to have been provided by the Federal Government   in terms of access to grants and loans from the BOI, Jayiyeola noted that this is another dimension that will go a long way to assist flour millers to achieve the inclusion of 10 per cent cassava flour in their daily operations.

    “We believe in this policy and the overall back up strategy. If this consistency can be maintained and all other value chains key in, it is a matter of time before cassava bread will flood the market,” he said

    Success story

    It is extremely difficult to measure the level of success achieved so far about cassava bread if compared with the amount of money spent on the project.  As of the last count, about N5.3 billion had been expended by both BOI and BOA.

    Speaking to this reporter at the headquarters of the BOA, Kaduna, the Chief Executive Officer and CEO of the bank, Mr. Babatunde Sadiku said the bank was mobilized to the tune of N2.4 billion to cultivate cassava tubers in the country.

    According to him, a total of 3,713 members of Cassava Growers Association (NGGA) benefited from the phase one of the project while about 3,699 others benefited from the second phase with a total of N2.3 billion dispensed all together.

    Sadiku explained that all the beneficiaries are chosen from NCGA who forwarded the names and all their particulars to the bank throughout the country, adding that “before approving and eventually distributing the monies to respective beneficiaries, due diligence have been carried out by NCGA and BOA branches that are scattered all over the country.”

    Speaking in the same vein, the Divisional Head, Large Enterprises, BOI, Mr. Joseph Babatunde noted that 193 beneficiaries have accessed the bank’s loan. According to him, 32 of this number are for high quality cassava while the rest 160 are master bakers across the country, adding that N2.2 billion has been disbursed so far.

    Babatunde explained that  the loan granted are managed by the branches of the bank all over the country, adding that the facility has rekindled the lost hope of making agriculture the hub of the nation’s economy at this critical period.

    Going to the field to verify some of the claims made by these banks about some of these beneficiaries, The Nation stumbled on a fish farmer in Kaduna who was able to tell his success story about the facility granted by BOA.

    Mr. Leo Akuwudiko, the Managing Director of King Star Farm in Kaduna told this reporter that he accessed N4.5 million from the bank for fish farming and was able to make a success of the project adding that without the intervention fund from BOA, it could have been difficult for him to raise such money.

    A graduate of Agric -Economics, he explained that apart from occasional flood which washed away his fish farm, it was an enterprise that can gave succour to Nigerian graduates roaming the streets.

    Speaking in the same vein, Mr. Joshua Ishola, popularly known in Kaduna as ‘Omo Jesu Nigeria Ltd’ is a fabricator who accessed N2.9 million from BOA to fabricate agricultural equipment in 2014.

    According to him, he has been in the business in the last 20 years producing equipment such as cassava peeling machine, cassava fryers, dryers and maize huller machine, “Most of the people patronizing us are local farmers who most of the times are not buoyant enough to buy this equipment unless government comes to their aid.”

    Ishola explained that the intervention role which the BOA is playing would encourage the younger ones to embrace agriculture but regretted that the interest rate was too high, “If the interest rate can come down to one digit figure, it will encourage a lot of people to take the risk and venture into agriculture, not that alone, at our end we would be able to employ more hands to assist us.”

    Perhaps to make sure that farmers are monitored and can access funds anywhere they are in the country, even at the remotest village; BOA has introduced a Green Cash model.

    Executive Director, Wholesale Finance, Alhaji Ahmadu Haruna Waziri, said the Green Cash will key into the cashless policy whereby any of the bank’s clients can transact businesses with minimal cash flow.

    According to him, it is e-banking system whereby all the clients can do their business with the bank in a fast and secured way within a twinkle of an eye, “You can use your mobile phone to transact all your businesses. You can also use internet transaction in addition to other e-banking businesses. It is a platform for us to provide our client a viable service at the remotest village you can get mobile telephone. People who are dealing in little flow of cash can easily be reached.”

    Waziri pointed out that “This Green Cash will allow them to access their fund in any part of the country even at the remotest village. We have sent marketers to the field to sensitise the people on the need to key into this concept. Now, we are at the process of recruiting agents that will serve as intermediary between the bank and the farmers. The agents will act as outlet to the services of the bank.”

    The renowned agric-business expert said, the first recruitment of the agents will be between one and two per each of the 774 local governments and will be saddled with the responsibility of transacting business with the bank clients without going to ATM stands.

    “The idea is that cash can be transferred to our customers through their phone numbers. The handling of the physical cash will be minimal. Outside the eco system, all other transactions can be done on the phone. The agent will be categorized into silver, bronze and gold the amount they are handling will determine their category.

    Challenges

    Perhaps the greatest challenge to cassava bread project was the poor enlightenment programme on the part of the federal government and the noise making about the project towards the end of Jonathan’s tenure as one of its success story whereas the project was at its teething level.

    However, most of the farmers who are not members of NCGA felt that they were shortchanged because they were edged out of the scheme. Speaking to The Nation, a cassava farmer in Owiwi village in Abeokuta North Local government area of Ogun State, Alhaji Eniola Gabriel lamented that it is high time the Federal Government stopped using the farmers in the country to enrich some of their cronies under the disguise of incentives to farmers.

    “It is almost a year now that the issue of grants to cassava farmers has been on, we were compelled to form cooperative societies based on what you are producing in order to have access to some of this grants, but nothing came out of this apart from the hype in the media, whereas the planting season is almost gone.”

    Speaking in the same vein, a farmer in Ido-Osi local government area of Ekiti State, who has been a cassava farmer in the last 20 years, Pa Joseph Ayanniyi regretted that “whenever I hear that people are talking about grants to farmers, it makes me laugh because it was the same old story and the funny aspect of this grant is that we hear it in the media every time, yet the farmers did not get anything.”

    Investigation by The Nation revealed that any farmer who did not register with the NCGA which has all their branches all over the country cannot be considered for BOA loans, a situation that does not go down well with majority of them.

    Aside this, the poor attitude that any loan from government is a national cake, that should not be refunded.  Babatunde of BOI noted that that is one of the challenges facing them on the field.

    According to him, there should be attitudinal change on the part of the beneficiaries who should see it as a revolving loan which should be returned as at when due so that others could benefit.

    The former Commissioner of Agriculture in Ekiti State, Mr. Babajide Arowosafe, regretted that most of this laudable agricultural policy from the federal government is killed by wrong approach at the point of execution.

    Speaking in the same vein, his former colleague in Ogun State, Mrs. Ronke Sokefun, observed that state ministries are not always involved in federal government’s  grants to farmers in the state because “they administer, if there is any at all directly.”

    According to her, “the grants for cassava growers and master bakers is not popular in Ogun State, we are yet to see those that benefitted.”

    If the Cassava Adding Value for Africa (CAVA), phase 1 that encompassed Nigeria, Tanzania Uganda and Malawi with a grant of $13.6million and managed by a Nigerian, Dr Kolawole Adebayo, could record minimal success, what happens to the one embarked upon by the federal government seems to be the question on the lips of every Nigerians.

    The Director of Grants Management at the Federal University of Agriculture (FUNAB), Abeokuta and the Project Manager of the Cassava Adding Value for Africa, Dr. Adebayo while speaking in his office noted that poor execution is always the bane of grants disbursement coming from the federal government.

    He argued that the major threat to cassava bread could be traced to the politicisation of government’s good policy. According to him, “Government’s policies work around political timelines and that’s a major issue, if we could get our policy to work outside political timelines, I think that will help us a lot so that once we start a policy for good or for bad, let it outlive a timeline before revision.”

    With the situation on ground, it is obvious that cassava bread will take a long time to get to the table of Nigerians despite the hype and noise about its flooding the market as alternative to wheat bread.

    To Babatunde, the development is gradual putting into consideration that it will take time before all the components could provide the desired result.  “But the fundamental is that the project has revived hope and raised awareness that there will be a better tomorrow.”

    Meanwhile, Nigerians are waiting to taste and eat the much fabled cassava bread.